2003 Ford Escape
Problems, recalls and owner-reported issues
Structure is the leading concern among 598 owner complaints filed for this model year. This is the 17th highest complaint count among 26 Escape model years with reports.
Of the 2003 reports, 44 involved a crash and 29 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Representative owner complaints: suspension
92 reports, newest first. Show all
Suspension, Structure, Jul 15, 2013
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT END EXHIBITED A LOUD NOISE AS THE FRONT PASSENGER'S SIDE FRONT WHEEL SEPARATED. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION. THE FAILURE WAS LOCATED AT THE FRONT SUB FRAME AND LOWER CONTROL ARM, WHICH WERE BOTH DETERMINED TO BE CORRODED. AS A RESULT, THE FRONT PASSENGER'S SIDE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 68,000.
Steering, Suspension, Structure, Wheels, May 31, 2013
WHILE THAT VEHICLE WAS BEING OPERATED; DECELERATING FROM ABOUT 35 MPH, A VERY LOUD POP NOISE WAS HEARD AND THE FRONT PASSENGER SIDE BECAME UNSTABLE AND STEERING BECAME UNRELIABLE. VEHICLE WAS STOPPED IMMEDIATELY. UPON INITIAL INSPECTION IS APPEARS THAT THE WHEEL BECAME PARTIALLY DETACHED FROM VEHICLE. AFTER A THOROUGH INSPECTION IS APPEARS THAT THE REAR MOUNTING BOLT OF THE FRONT PASSENGER SIDE CONTROL ARM HAD DETACHED FROM THE SUB-FRAME. THIS PART OF THE SUB-FRAME SHOW EXCESSIVE CORROSION WHICH LED TO THE FAILURE OF THE CONTROL ARM MOUNTING POINT. AS A RESULT OF THE FAILURE THE VEHICLE LOST ALL ABILITY TO MAINTAIN EFFECTIVE STABILITY. LUCKILY THE VEHICLE WAS ALREADY DECELERATING AND BEING OPERATED ON A ROADWAY THAT HAD SUFFICIENT ROOM TO MAKE CORRECTIVE MEASURE OTHERWISE THE OUTCOME OF THIS FAILURE EASILY COULD HAVE BEEN CATASTROPHIC AND FATAL. THE VEHICLE HAS LESS THAN 100,000 MILES. THE BODY AND OTHER PARTS OF THE FRAME DO NOT HAVE SIGNIFICANT AMOUNTS OF RUST. *TR
Steering, Suspension, May 22, 2013
ON MAY 2 2013, MY DAUGHTER LOST THE ABILITY TO STEER THE VEHICLE WHILE DRIVING AT 35 MPH ON A BUSY CITY STREET. THE VEHICLE MADE A LEFT TURN IN FRONT OF ONCOMING TRAFFIC AND EVENTUALLY CAME TO A STOP IN THE ENTRANCE DRIVEWAY OF A FAST FOOD RESTAURANT. IT WAS TOWED TO THE LOCAL FORD DEALERSHIP, WHERE IT WAS DETERMINED THAT THE SUBFRAME HAD FAILED DUE TO CORROSSION WHICH CAUSED THE RIGHT FRONT PASSENGER TIRE TO BECOME PARTIALLY DETACHED FROM THE VEHICLE. IT APPEARS THE FAILURE MAY BE RELATED TO THE VEHICLE AIR CONDITIONING DISCHARGING CONDENSATE ON THE AFFECTED PART. THE FORD DEALER ADVISED THEY HAD SEEN 1 OTHER VEHICLE RECENTLY WITH THE SAME ISSUE. I HAVE ASKED FOR A FACTORY REPRESENTATIVE TO INVESTIGATE THE FAILURE BUT SO FAR MY REQUEST HAS NOT BEEN HONORED. *TR
Steering, Suspension, Structure, Apr 10, 2013
2003 FORD ESCAPE . SUBFRAME ROTTED AND CONTROL ARM CAME OFF. LEFT PASSENGER. *TR
Steering, Suspension, Structure, Wheels, Feb 20, 2013
LEFT WORK AND DRIVING ON A BACK ROAD AT 15 MPH AND WAS APPROACHING A STOP SIGN, APPLIED THE BRAKES AND HEARD A LOUD SNAP/POP. THE RIGHT SIDE OF THE VEHICLE INSTANTLY SLAMMED DOWN/DROPPED TO THE ROAD; STEERING LOCKED; I HAD NO CONTROL OVER THE VEHICLE; SLID A FEW FEET AND STOPPED. THE PASSENGER TIRE WAS PINNED BETWEEN THE GROUND AND THE VEHICLE. THE AXLE WAS HANGING AND THE SUB FRAME WAS VISIBLE. IT WAS CLEAR THAT THE SUBFRAME HAD LITERALLY SNAPPED AT A WELD JOINT WITHOUT WARNING. WELD JOINT SNAPPED ON SUBFRAME. THIS VEHICLE IS ONLY 9YRS W/70K MILES AND MOSTLY GARAGED; A MAJOR SAFETY CONCERN. THIS WOULD HAVE WORSE AT HIGH RATE OF SPEED, IF NOT FATAL. VEHICLE THEN TOWED TO A FORD DEALERSHIP. I REQUESTED TO HAVE A FORD REP REVIEW THE CASE. THE DEALERSHIP TOLD ME I HAD TO CALL FORD. AFTER CALLING, THEY THEN TOLD ME I HAD TO REQUEST THIS THROUGH THE DEALERSHIP, BUT GAVE ME A CASE NUMBER. THE DEALERSHIP THEN INFORMED ME THAT FORD WERE NOT INTERESTED IN REVIEWING THE VEHICLE AND WOULDN'T DO ANYTHING AND THAT I HAD CALL FORD. I CALLED FORD BACK WHO ESCALATED MY CASE AND AN ACCT MGR CALLED ME BACK WHO EXPLAINED THERE WAS NOTHING THEY COULD DO AT THIS TIME. OVER 1100 IN REPAIRS ARE REQUIRED DUE TO A FAULTY FRAME. I ASKED REPEATEDLY THAT THIS PARTICULAR SUBFRAME FAILURE BE INVESTIGATED AS A QUALITY/MFG PROBLEM AND I REQUESTED AN INVESTIGATION AND INFORMED THE COMPANY OF SEVERAL OTHER CASES THAT LOG THE SAME ??EXACT?? DESCRIPTION AND FAILURE OF THE SUBFRAME. THE COMPANY TOLD ME "KEEP MY RECEIPT". I STRESSED MY DISSATISFACTION WITH HOW THIS WAS HANDLED, BUT NOTHING COULD BE DONE AT THIS TIME. FORD SHOULD AT A MIN. ISSUE A SERVICE BULLETIN TO HAVE THE SUB FRAME INSPECTED TO ALL OF THE ESCAPE OWNERS, SO FAILURES CAN BE AVOIDED BEFORE THEY HAPPEN. THIS IS FROM A VERY DISSATISFIED CUSTOMER AND WILL CHOOSE NO LONGER TO PURCHASE ANY FORD PRODUCTS, BASED ON THIS EXPERIENCE. *TR
Steering, Suspension, Structure, Jan 15, 2013
THE VEHICLE WAS BEING OPERATED ON CITY STREETS. AS THE VEHICLE APPROACHED A STOP SIGN THE BRAKES WERE APPLIED, A LOUD CRASH AND SCREECH WAS HEARD AS THE VEHICLE FELL TO THE GROUND AND TIRE WAS DRAGGED ALONG. THE FRONT PASSENGER SIDE CONTROL ARM HAS COME DETACHED FROM THE VEHICLE BECAUSE THE FRONT SUB-FRAME HAD FAILED. THE VEHICLE HAD TO BE TOWED TO THE SHOP. THE FAILURE WAS REPORTED TO BE CAUSED BY CORROSION. THE VEHICLE ONLY HAS 94,160 MILES ON IT. *TR
Steering, Suspension, Structure, Dec 27, 2012
MY WIFE'S HAS A 2003 FORD ESCAPE. WE WERE DRIVING LUCKILY AT A LOW SPEED WHEN WE HEARD A POP IN THE PASSENGER FRONT END AND LOST CONTROL OF STEERING. THE SUBFRAME ON PASSENGER SIDE CONTROL ARM POPPED AND SUBFRAME IS ROTTED. THIS SHOULD NOT HAPPEN TO A VEHICLE THAT IS ONLY 10 YEARS OLD. I SAW THAT NHTSA DID AN INVESTIGATION THAT DEEMED 2003 WINDSTARS UNSAFE DO TO THE SAME EXACT PROBLEM SAFETY RECALL NOTICE 11S16. MY WIFE IS PREGNANT AND IF SHE WAS DRIVING ANY FASTER AND THIS HAD HAPPENED FORD COMPANY COULD HAVE PUT MY WIFE AND OUR BABY IN DANGER. I DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR REPAIRS ON THIS VEHICLE WHEN THE SAME YEAR VEHICLES HAVE ISSUES WITH THEM. MY NEXT CONTACT IS MY LAWYERS OFFICE BECAUSE IF THIS WOULD HAVE HAPPENED TO MY WIFE THE DAY BEFORE WHEN WE WERE ON THE FREEWAY FORD WOULD BE RESPONSIBLE FOR KNOWING OTHER VEHICLES IN THE SAME YEAR HAD THE EXACT SAME ISSUE. I DO NOT WANT TO SEE OTHER PEOPLE IN DANGER AND FORD NEEDS TO STEP UP AND TAKE RESPONSIBILITY FOR THERE VEHICLE DEFECTS. *TR
Suspension, Sep 7, 2012
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE AXLE WAS FRACTURED AND THE FRAME WAS CORRODED, AND CRACKED. IN ADDITION, THE WHEEL BEARINGS AND THE BRAKES WERE DEFECTIVE. AS A RESULT, THE FRAME AND AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102,000.
Suspension, Mar 21, 2012
TL* THE CONTACT OWNS A 2003 FORD ESCAPE XLT. THE CONTACTED STATED THAT THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THERE WAS CORROSION OF THE SUB FRAME BALL JOINTS AND CONTROL ARMS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 124,000.
Suspension, Engine and engine cooling, Structure, Mar 6, 2012
WHEN I RECENTLY HAD MY ROUTINE MAINTENANCE CHECK ON MY VEHICLE I WAS HORRIFIED WHEN MY MECHANIC INFORMED ME THAT THE FRONT SUB FRAME WAS RUSTED FROM THE INSIDE OUT! CAN YOU IMAGINE MY UTTER SHOCK WHEN MY MECHANIC ADVISED ME THAT THIS VEHICLE IS PROHIBITED TO BE DRIVEN SINCE CATASTROPHIC OUTCOMES WOULD BE LIKELY? HOW VERY FORTUNATE NOTHING FATAL TOOK PLACE WHILE BEING IN THIS VEHICLE; BECAUSE BASED ON THE CONDITION OF THE SUB FRAME IT COULD HAVE BEEN MY REALITY TO SUFFER DETRIMENTAL CONSEQUENCES. MY YOUNG CHILDREN ARE IN THIS SUV EVERY SINGLE DAY AND TO THINK THEIR LIVES WERE AT RISK JUST BY BEING A PASSENGER HAS SICKENED ME BEYOND WORDS. I HAD NO OTHER CHOICE BUT TO GET IT REPAIRED ASAP, SO I INFORMED THE CUSTOMER RELATIONSHIP CENTER OF FORD MOTOR COMPANY AS INSTRUCTED BY THEIR WEBSITE AND ALL THEY COULD DO WAS APOLOGIZE FOR ANY INCONVENIENCE. THIS FRIGHTENING SITUATION GOES FAR BEYOND FROM BEING AN INCONVENIENCE IT COULD HAVE BEEN A MAJOR LIFE THREATENING ISSUE. I WAS NOT ASKING FORD FOR A NEW VEHICLE, I SIMPLY WAS ASKING FOR ASSISTANCE TOWARDS A MAJOR EXPENSE THAT WAS NOT CAUSED BY MY LACK OF PROTECTING MY MAJOR INVESTMENT WITH ROUTINE MAINTENANCE CHECKS BUT BY FORD HAVING DEFECTIVE SUB-FRAMES INSTALLED IN THEIR VEHICLES. MY MECHANIC HAS NEVER SEEN SUCH A STRUCTURAL DEFECT AS THIS EVER BEFORE! FORD HAS ALREADY MANUFACTURED VEHICLES THAT INVOLVED MAJOR RECALLS FOR THE EXACT SAME PROBLEM, SO QUITE NATURALLY OTHER FORD MODELS COULD SUFFER THE SAME DANGEROUS CONSEQUENCES WITH REGARDS TO THE FRONT SUB FRAME . I BELIEVE AN INVESTIGATION ON THIS HORRIFIC ISSUE IS DEEMED A NECESSITY DUE TO THE HISTORY OF FORD'S SUB FRAMES. THIS HAS BEEN VERY DEVASTATING TO ME AND I CAN'T IMAGINE ALLOWING ANOTHER CONSUMER TO ENDURE THIS MAJOR FEAR. YOUR ATTENTION TO THIS IS APPRECIATED. *TR
Suspension, May 19, 2008
I HAVE A 2003 FORD ESCAPE THAT I JUST TOOK TO THE DEALER FOR REPAIR. THE REPLACED THE BUSHINGS IN THE UPPER AND LOWER CONTROL ARMS AS THEY WERE COMING OUT. I ASK THE DEALER ABOUT THE PROBLEM, AND WAS TOLD THEY HAD SEEN IT BEFORE. RARE BUT HAD SEEN IT. SEEMS TO ME IF THE BUSHINGS COME OUT OF THE CONTROL ARMS AN ACCIDENT COULD OCCUR. SEEMS TO ME TO BE A QUALITY PROBLEM THAT FORD IS IGNORING. I DID HAVE THE CAR REPAIRED AT MY EXPENSE. HOPEFULLY THIS ONLY OCCURS ONCE. IT ALL STARTED WITH A "CLUNK" NOISE IN THE FRONT END AS YOU GO OVER A DRIVE WAY. *TR
Suspension, May 8, 2008
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 25 MPH, THE VEHICLE MADE GROWLING AND SQUEALING NOISES, AND THE FRONT END SHOOK. THE DEALER STATED THAT THE FRONT WHEEL BEARINGS FAILED AND NEEDED TO BE REPLACED. THE FAILURE INITIALLY BEGAN ON FEBRUARY 15, 2008 WITH THE PASSENGER SIDE FRONT BEARING, THEN THE DRIVER'S SIDE, FOLLOWED BY THE PASSENGER SIDE A SECOND TIME, AND NOW THE DRIVER'S SIDE AGAIN. THE FIRST TIME THE FAILURE OCCURRED THE VEHICLE WAS STILL UNDER WARRANTY; HOWEVER, IT IS NO LONGER COVERED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 75,000 AND FAILURE MILEAGE WAS 65,000.
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Nov 6, 2007
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS APPLIED. THE ENGINE BEGAN TO REV AND THE RPM RACED TO ITS MAXIMUM POTENTIAL. THE CONTACT TURNED OFF THE ENGINE IN ORDER TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS PRESENT. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE CURRENT AND FAILURE MILEAGES WERE 62,900. UPDATED 01/09/08. *LJ THE CONSUMER STATED NOISE IN FRONT END WHEN HITTING A BUMP AND PERFORMED INSPECTION PER RECALL. UPDATED 12/12/07 *TR
Suspension, Service brakes, Hydraulic, Jun 1, 2007
CAR TO DEALERSHIP ON 6/1/07 FOR SERVICE. BRAKE PADS REPLACED, ROTORS TURNED, TIRES ROTATED, REPLACED STABILIZER BAR. LEFT DEALER AND IN LESS THAN 2 MILES, ABS DASH LIGHT CAME ON. WENT BACK TO DEALERSHIP FOR INSPECTION--THINKING MAYBE SOMETHING HAD GONE AWRY WHEN CAR WAS SERVICED. PER THEM (AND THEY SHOWED ME WHAT WAS WRONG), COLLAR ON OUTSIDE OF AXEL THAT TURNS TO SEND SIGNAL TO ABS SENSOR HAS A CRACK THAT WILL INTERMITTENTLY MAKE THE ABS BRAKE SYSTEM COME ON. REPLACEMENT PER THEM--$425.00. *TR
Suspension, Feb 27, 2007
I WAS TURNING ON TO MY STREET WHEN I HEARD AVERY LOUD BANG AND MY CAR STOPPED IMMEDIATELY. AS I SAT THERE IN SHOCK IT APPEARED THAT MY CAR WAS TILTED DOWN ON THE LEFT SIDE. I GOT OUT OF MY CAR AND SURE ENOUGH IT WAS LEANING. THE BODY OF MY CAR WAS RESTING ON THE TOP OF THE TIRE. SINCE I COULDN'T DRIVE IT I CALLED A TOW TRUCK AND HAD IT TOWED TO A GARAGE TO BE LOOKED AT. AFTER MY CAR WAS INSPECTED FOR THE REASON FOR THE BANG I WAS TOLD THAT THE FRONT COIL SPRING WAS BROKEN IN TWO PLACES. ALSO, THE SWAY BAR WAS BROKEN AND THE FRONT STRUT MOUNT AND BEARING WERE BROKEN. WHAT COULD I DO BUT HAVE THE REPAIRS MADE. I HAD TWO NEW FRONT COIL SPRINGS PUT ON (I WASN'T TAKING ANY CHANCES WITH THE OTHER SPRING), A NEW SWAY BAR, A NEW STRUT MOUNT AND BEARING PUT ON AT A COST OF $444.64. I HAD JUST COME OFF OF THE HIGHWAY WHERE THE SPEED LIMIT IS 65 MPH. IF THE SPRING WOULD HAVE BROKEN THERE, I SHUDDER TO THINK WHAT THE OUTCOME WOULD HAVE BEEN. I STILL HAVE THE BROKEN SPRING. IT STILL HAS THE PROTECTIVE COATING ON IT. SO CORROSION COULD NOT HAVE BEEN A FACTOR. *NM
Suspension, Electrical system, Air bags, Tires, Wheels, May 7, 2005, crash, fire
PASSENGER-FRONT TIRE RECEIVED AN IMPACT IN AN ACCIDENT. THIS HIT WAS A "SIDE-CRASH" WHERE ONLY THE TIRE AND A SMALL AREA OF THE OUTSIDE FRAMING ABOVE THE WHEEL WERE DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE TRUCK SPARKED AND IGNITED ON IMPACT. THE TRUCK WAS IN FULL FLAMES IN THE TIRE AND ENGINE AREA WITHIN 9-11 MINUTES. THE FIRE BURNED OUT THE CENTER PORTION OF THE WINDSHIELD, THE ENTIRE ENGINE AREA, THE DASHBOARD/GLOVE COMPARTMENT, AND THE TIRE AREA WITHIN THAT TIME FRAME. I WAS MOVING AT APPROXIMATELY 10 MPH WHEN THE OTHER DRIVER COLIDED WITH MY TRUCK AT APPROXIMATELY 40-45 MPH; THE WEATHER WAS CLOUDY/RAINY BUT IT HAD NOT RAINED YET DURING MY MORNING TRAVEL. THE AIR
Suspension, Jun 27, 2003
WHILE DRIVING 55 MPH THE KNUCKLE SEPARATION OFF THE SUSPENSION CAUSED ACCIDENT. *NLM