2003 Ford Escape
Problems, recalls and owner-reported issues
Structure is the leading concern among 598 owner complaints filed for this model year. This is the 17th highest complaint count among 26 Escape model years with reports.
Of the 2003 reports, 44 involved a crash and 29 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 6, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 ENGINES, DURING DECELERATION, THE ENGINE CAN STALL.
SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
DEALERS WILL REPROGRAM THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V165000 on NHTSA.gov
Representative owner complaints
598 reports, newest first.
Electronic stability control (ESC), Engine, May 5, 2014
WE BOUGHT MY 2003 FORD ESCAPE JUNE 13TH 2012 FOR 8K. WE DROVE AROUND TOWN AND MADE A QUICK STOP BEFORE GOING HOME. THE ESCAPE WOULD NOT START BACK UP. WE BOUGHT A NEW BATTERY HAD THAT PLACED. ATTEMPTED TO DRIVE AND THE TRUCK STARTED AND SHUT BACK OFF. WE FINALLY GOT IT TO START GOT IT BACK TO THE DEALER AND THEY REPLACED THE ENTIRE FUEL SYSTEM. WE GOT ON THE HIGHWAY A FEW DAY LATER THE CAR STALLED OUT. SO FOR THE PAST 20 MONTHS OF OWNING THE CAR IT STALLS OUT AT HOME, ON THE ROAD, AND ON THE HIGHWAY. I DRIVE TO WORK AND HOME. ONCE IT HAS BEEN DRIVEN IT SHUTS OFF. I HAVE TAKEN IT TO TWO DEALERSHIPS INCLUDING THE ONE THAT I BOUGHT IT FROM GROOVE FORD IN COLORADO AND 8 OTHER MECHANICS. THEY CANNOT DIAGNOSE WHAT THE PROBLEM IS AS THE COMPUTER DOES NOT STATE WHAT'S WRONG. I HAVE PUT THOUSANDS OF DOLLARS INTO THIS SUV. AS WELL AS ASKING OTHER FORD ESCAPE OWNERS THAT I SEE DRIVING AROUND TOWN IF THEY HAVE HAD THIS EXPERIENCE. IT IS TOTALLY UNSAFE TO DRIVE A VEHICLE THAT STALLS WHILE YOU ARE DRIVING. PLEASE TELL FORD TO LOOK INTO THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Electrical system, Exterior lighting, Apr 24, 2014, crash
I CANT REMEMBER I JUST REMEMBER MY HEAD LIGHTS GOING OUT AND I TRIED TO CONTROL MY CAR AND COULDN'T. *TR
Fuel/propulsion system, Apr 15, 2014
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOUD NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROADWAY WHERE THE CONTACT FUEL TANK STRAPS WERE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT BOTH FUEL TANK STRAPS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,489.
Suspension, Apr 9, 2014
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD NOISE EMITTED FROM THE REAR EXTERIOR ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN INDEPENDENT MECHANIC WHERE AN UNKNOWN REPAIR WAS PERFORMED. AFTER THE VEHICLE WAS REPAIRED THERE WAS A SLIGHT REDUCTION IN NOISE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 145,920.
Vehicle speed control, Mar 19, 2014, crash
ACCELERATOR STUCK CAUSING DRIVER TO LOSE CONTROL AND GO OFF ROAD INTO A BUILDING. *TR
Engine and engine cooling, Vehicle speed control, Mar 6, 2014
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER 12V353000 (ENGINE AND ENGINE COOLING VEHICLE SPEED CONTROL) HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE LATER STALLED WHILE TRAVELING 60 MPH AND THE CONTACT WAS ABLE TO STOP THE ACCELERATION FAILURE BY FORCEFULLY APPLYING THE BRAKES. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE THROTTLE NEEDED TO BE CLEANED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 140,000. *TR
Suspension, Feb 25, 2014
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL AT APPROXIMATELY 5 MPH, A LOUD NOISE EMITTED AS THE VEHICLE SUDDENLY CAME TO A STOP. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER'S SIDE TIRE WAS COLLAPSED INWARDLY WHICH CAUSED THE CONTROL ARM TO FRACTURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Service brakes, Feb 18, 2014, crash
WE PURCHASED THE VEHICLE 30 MINUTES PRIOR. WE WERE IN STOP AND GO TRAFFIC UNTIL LEAVING THE FREEWAY 1 LIGHTS PRIOR TO THE ACCIDENT. WHEN MY DAUGHTER TRIED TO USE THE BRAKES THE PEDAL WENT STRAIGHT TO THE FLOOR. WHEN SHE PUMPED THEM NUMEROUS TIMES, THERE WASN'T ANY CHANGE. SHE DIDN'T HAVE ANY BRAKES. SHE REAR ENDED MY NEWLY PURCHASED VEHICLE FROM THE SAME DEALERSHIP. POLICE WERE AT THE LIGHT WHERE SHE REARENDED ME. THEY CONFIRMED NO BRAKES, MY HUSBAND DID, THE TOW TRUCK DRIVER TOO. WHEN IT WAS RECEIVED TO THE BODY SHOP ON MONDAY MORNING THE BRAKES WERE VERY SOFT ACCORDING TO THE TECHNICIAN. AFTER SITTING FOR A WEEK, THE BRAKES WORKED FINE. THEY CANT DETERMINE WHY THE BRAKES FAILED. THE DEALERSHIP WAS THE FIRST CALL I MADE AT THE ACCIDENT AND THEY TOLD ME THEY KNOW IT HAD LEGAL BRAKES. COME TO FIND OUT THE BRAKE FLUID WAS BLACK AND HAS AN OUTSTANDING RECALL WITH THE ABS THAT HAD NEVER BEEN TAKEN CARE OF. THERE IS ALSO A RECALL ON CERTAIN MASTER CYLINDERS WHICH WERE FAULTY/LEAKING AND THE STOCK NUMBERS. UNFORTUNATELY THE STOCK NUMBER WAS REMOVED FROM THE MASTER CYLINDER. WE HAVE A VEHICLE THAT NEVER EVEN MADE IT TO OUR HOME THAT IS NOW TOTALED. THE DEALERSHIP IS ONLY GOING TO "MAKE IT RIGHT" WITH PROOF THAT THE BRAKES FAILED. THE POLICE REPORT STATES SUCH AND I HAVE THE REPORT FROM THE BODYSHOP, BUT AFTER WAITING FOR THE INSURANCE TO HAVE THE TEST DONE, THEY CANT CONFIRM LOSS OF BRAKES. THEY CAN ONLY STATE THE FLUID BEING BLACK. WE NOW ARE HAVING TO FIGHT TO NOT LOSE OUR TRADE IN VALUE AND TO NOT HAVE A REPORTABLE ACCIDENT AGAINST MY DAUGHTER VS A MECHANICAL FAILURE. THIS IS A NIGHTMARE BOTH THE DEALERSHIP AND THE INSURANCE ARE NOT MAKING THIS EASY. THE MOST EXPENSIVE VEHICLE I EVER OWNED FOR 30 MINUTES IS ALL I CAN SAY. *TR
Engine and engine cooling, Power train, Vehicle speed control, Jan 24, 2014
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH HE TRIED TO ACCELERATE AND THE RPMS INCREASED. THE BRAKE FAILED TO ENGAGE UNTIL HE PUT THE GEAR SHIFT INTO NEUTRAL. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD, WHERE THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THERE WAS TO MUCH AIR GOING INTO THE THROTTLE BODY, AND THE COLD AIR WAS FREEZING THE THROTTLE BODY AND PREVENTED IT FROM FUNCTIONING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. UPDATED 3/5/14*CN *TR
Vehicle speed control, Jan 7, 2014
I TOOK MY VEHICLE IN FOR THE RECALL DUE TO INVOLUNTARY ACCELERATION AND HAD THE RECALL COMPLETED ABOUT 1-1.5 YEARS AGO. TODAY, WHEN I WAS LEAVING WORK FOR LUNCH, THE VEHICLE AUTOMATICALLY BEGAN ACCELERATING WHEN IT WAS TAKEN OUT OF PARK. WHEN I WOULD TRY TO STOP, THE VEHICLE WOULD STOP FOR A SECOND, THEN BEGIN TO TRY TO ACCELERATE AGAIN. I WAS ABLE TO MAKE IT HOME SAFELY ONLY BECAUSE I THOUGHT TO PUT THE VEHICLE INTO NEUTRAL AT ANY STOP SIGNS OR STOP LIGHTS, THEN BACK INTO DRIVE WHEN THE LIGHTS TURNED GREEN AGAIN. I ONLY KNEW TO DO THIS BECAUSE I HAD HAD THE SAME TYPE OF ISSUES PRIOR TO THE RECALL. IN THIS INCIDENT, I NEVER ONCE USED THE CRUISE CONTROL THOUGH. IT ACCELERATED ALL ON ITS OWN. I HAD ONE OTHER SITUATION SIMILAR TO THIS ABOUT A YEAR AGO, BUT THAT WAS WHEN I WAS USING MY CRUISE CONTROL AND IT WOULDN'T DISENGAGE. MY LOCAL FORD DEALERSHIP WILL NOT LOOK AT IT UNLESS I PAY THE $80 DIAGNOSTIC FEE, WHICH IS RIDICULOUS BECAUSE THIS ISSUE WAS SUPPOSED TO HAVE BEEN FIXED. *TR
Vehicle speed control, Jan 6, 2014
TL* THE CONTACT OWNS A FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT SHIFTED INTO NEUTRAL AND THE ENGINE REVVED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. . ..UPDATED 03-12-14 *BF THE CONSUMER STATED OVER THE COURSE OF 2 YEARS, THE VEHICLE HAS ACCELERATED ON ITS OWN. THE CONSUMER TOOK THE VEHICLE TO 2 GARAGES AND 3 FORD DEALERSHIPS, AND NO ONE COULD FIND ANYTHING WRONG. UPDATED 04/01/14
Vehicle speed control, Dec 9, 2013
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE RIVING 45 MPH, THE VEHICLE ACCELERATED AND CONTINUED TO ACCELERATE AS THE CONTACT APPLIED THE BRAKES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 136,000.
Engine, Nov 27, 2013
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED AS THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE TECHNICIAN DIAGNOSED THAT THE REAR PLUGS HAD POPPED OUT, CAUSING DAMAGE TO THE COIL PACK. AS A RESULT, THE COIL PACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 181,000.
Structure, Nov 13, 2013
I HAVE ENTERED THE VIN CORRECTLY BUT YOUR SYSTEM DOESN'T RECOGNIZE IT. FIRST FLAT TIRE IN THE 10 YEARS I HAVE OWNED CAR PURCHASED NEW. JACK, JACK TOOLS AND TEMPORARY SPARE NEVER USED BEFORE.. FOLLOWING OWNER'S MANUAL INSTRUCTIONS, JACK DOES NOT RAISE VEHICLE HIGH ENOUGH TO REMOVE ORIGINAL EQUIPMENT WHEEL AND SPECIFIED STANDARD-SIZE TIRE. ATTEMPTED FLAT REPAIR ON FLAT PAVED SURFACE. I HAVE 50 YEARS EXPERIENCE WORKING ON AUTOMOBILES.THIS FLAW COULD BE LIFE-THREATENING IF SOMEONE IS TRYING TO REPLACE A FLAT TIRE IN DANGEROUS CONDITIONS (DARKNESS, WEATHER, DANGEROUS LOCATION,MEDICAL EMERGENCY). THE JACK WORKS MECHANICALLY AND LIFTED THE RIGHT REAR CORNER OF THE VEHICLE BUT LACKED 4 TO 6 INCHES OF LIFTING VEHICLE HIGH ENOUGH TO REMOVE WHEEL. THIS IS A FACTORY DEFECT AND NOT AN INCOMPETENT USER. JACK WAS POSITIONED AS SHOWN IN MANUAL. MY FIRST CAR WAS A 1931 MODEL A FORD AND THIS IS THE FIRST TIME I HAVE ENCOUNTERED AN OEM JACK THAT WOULDN'T WORK AT LEAST ONCE. *TR
Vehicle speed control, Engine, Oct 9, 2013
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY ACCELERATE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE, SPEED CONTROL) HOWEVER, THE SPEED ACCELERATION FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Engine, Oct 3, 2013
WHILE DRIVING MY FORD ESCAPE THE EGR VALVE BLEW APART. THIS HAS HAPPENED 3 TIMES. IT WAS REPLACED ALL 3 TIMES AND IT CONTINUES TO HAPPEN. WHEN IT HAPPENS THE ENTIRE VEHICLE SHAKES VIOLENTLY AND IS VERY HARD TO STEER. IT IS VERY DANGEROUS. I HAVE JOINED A FEW MESSAGE BOARDS ONLINE AND FOUND THAT THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL. I FEEL THIS IS SOME TYPE OF INTERNAL PROBLEM AND NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT OR WORSE. *TR
Power train, Sep 3, 2013, fire
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO JERK AND LUNGE. IN ADDITION, THERE WAS A BURNING ODOR. THE CONTACT SHUT OFF THE ENGINE BUT AFTER RESTARTING, HE WAS UNABLE TO SHIFT INTO ANY GEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 195,000.
Structure, Aug 29, 2013
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, THE MECHANIC INFORMED THE CONTACT THAT THE SUB FRAME WAS RUSTED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Electrical system, Aug 28, 2013
I HAD THE ALTERNATOR GO OUT IN THE MIDDLE OF A BUSY INTERSECTION IN THE MIDDLE OF RUSH HOUR TRAFFIC. I WAS VERY FORTUNATE NOT TO HAVE GOTTEN HIT. HOWEVER, THERE WAS AN ACCIDENT INVOLVING 2 OTHER VEHICLES DUE TO MY BEING STOPPED. AN ALTERNATOR GOING OUT IS NOT NORMALLY SOMETHING TO FILE A COMPLAINT ON. IT WENT OUT AGAIN IN 4 DAYS. OK, BAD ALTERNATOR, IT HAPPENS. I GET ON GOOGLE TO FIND OUT THAT THIS IS AN ONGOING PROBLEM WITH THE 2003 ESCAPES AND IT'S LISTED ALL OVER THE INTERNET. I HAD NO ADVANCED WARNING THAT THIS WAS GOING OUT. I'M ALMOST AFRAID TO DRIVE OUT OF TOWN. I DON'T KNOW ABOUT YOU ALL, BUT, I AM FINANCIALLY IN BAD SHAPE DUE TO THE ECONOMY. I AM WORKING FULL TIME FOR THE SAME WAGES I MADE IN THE 1980'S I CAN'T AFFORD MULTIPLE AUTOMOBILE REPAIRS FOR A PROBLEM THAT REQUIRES AS MUCH TIME TO REPLACE AS THIS DOES. THE FRONT AXLE HAS TO BE REMOVED IN ORDER TO REPLACE IT SO IT IS NOT A CHEAP REPAIR. WHY WOULD A REPAIR SHOP WANT TO HONOR A FAULTY PART WHEN EVIDENTLY IT'S AN ONGOING PROBLEM WITH THE VEHICLE. I SURE WOULDN'T!!! WHEN IS THIS ALTERNATOR DEFECT GOING TO CAUSE A SERIOUS ACCIDENT AND SOMEONE'S KIDS GET KILLED. HAD I BEEN FARTHER INTO THE INTERSECTION, IT WOULD HAVE BEEN MUCH WORSE.[XXX] LIKE I SAID, I HAD NO WARNING, IT JUST DIED. I HAVE 160,000 MILES ON THE VEHICLE SO I CAN UNDERSTAND THE FIRST ONE GOING OUT. BUT WHAT ABOUT THE 2ND 4 DAYS LATER? AND THIS IS A NATIONWIDE PROBLEM THAT HAS BEEN GOING ON FOR SEVERAL YEARS AND FORD IS AWARE OF IT!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Vehicle speed control, Aug 14, 2013
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V574000 (VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THERE WERE NO FAILURES PRIOR TO THE RECALL SERVICE. AFTER THE RECALL SERVICE WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THE DRIVER RELEASED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT DECELERATE. THE ACCELERATOR PEDAL RELEASED AFTER THE BRAKES WERE CONTINUALLY DEPRESSED. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. *TR
Suspension, Structure, Jul 15, 2013
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT END EXHIBITED A LOUD NOISE AS THE FRONT PASSENGER'S SIDE FRONT WHEEL SEPARATED. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION. THE FAILURE WAS LOCATED AT THE FRONT SUB FRAME AND LOWER CONTROL ARM, WHICH WERE BOTH DETERMINED TO BE CORRODED. AS A RESULT, THE FRONT PASSENGER'S SIDE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 68,000.
Vehicle speed control, Jul 8, 2013, crash
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE IN AFTER SHIFTING INTO DRIVE FROM REVERSE, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ERRONEOUSLY ACCELERATED AND THE CONTACT CRASHED INTO A FENCE AND A TREE BEFORE COMING TO A STOP. THE CONTACT SUSTAINED CUTS TO THE ARMS AND FACE AS WELL AS BRUISES TO THE KNEE, SHOULDERS, AND BACK. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER 04V574000 (VEHICLE SPEED CONTROL) AND NHTSA CAMPAIGN NUMBER 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 68,000.
Service brakes, Jun 5, 2013
LOSS OF USE OF BRAKES WHILE COMING TO A STOP AT A BUSY INTERSECTION. JAMMING THE BRAKES ALL THE WAY TO THE FLOOR BROUGHT THE CAR TO A STOP, BUT WAS VERY SLOW TO RESPOND. MECHANIC INSPECTED HOSES AND LINES AND FOUND THE PASSENGER FRONT BRAKE HOSE TO BE SPLIT AND LEAKING. THIS WAS A HORRIFYING EXPERIENCE AS I HAD MY YOUNG KIDS IN THE VEHICLE. FORTUNATELY, I WAS NOT STOPPING FROM A FASTER VELOCITY WHEN THIS ISSUE OCCURRED. I HAVE LEARNED THAT THE TIGHT BENDS IN THE BRAKE HOSE(S) ON THIS MAKE/MODEL OF VEHICLE MAY BE A FACTOR FOR HIS HAPPENING TO VARIOUS CONSUMERS, SO THIS IS WORTH INVESTIGATING. *TR
Steering, Suspension, Structure, Wheels, May 31, 2013
WHILE THAT VEHICLE WAS BEING OPERATED; DECELERATING FROM ABOUT 35 MPH, A VERY LOUD POP NOISE WAS HEARD AND THE FRONT PASSENGER SIDE BECAME UNSTABLE AND STEERING BECAME UNRELIABLE. VEHICLE WAS STOPPED IMMEDIATELY. UPON INITIAL INSPECTION IS APPEARS THAT THE WHEEL BECAME PARTIALLY DETACHED FROM VEHICLE. AFTER A THOROUGH INSPECTION IS APPEARS THAT THE REAR MOUNTING BOLT OF THE FRONT PASSENGER SIDE CONTROL ARM HAD DETACHED FROM THE SUB-FRAME. THIS PART OF THE SUB-FRAME SHOW EXCESSIVE CORROSION WHICH LED TO THE FAILURE OF THE CONTROL ARM MOUNTING POINT. AS A RESULT OF THE FAILURE THE VEHICLE LOST ALL ABILITY TO MAINTAIN EFFECTIVE STABILITY. LUCKILY THE VEHICLE WAS ALREADY DECELERATING AND BEING OPERATED ON A ROADWAY THAT HAD SUFFICIENT ROOM TO MAKE CORRECTIVE MEASURE OTHERWISE THE OUTCOME OF THIS FAILURE EASILY COULD HAVE BEEN CATASTROPHIC AND FATAL. THE VEHICLE HAS LESS THAN 100,000 MILES. THE BODY AND OTHER PARTS OF THE FRAME DO NOT HAVE SIGNIFICANT AMOUNTS OF RUST. *TR
Steering, Suspension, May 22, 2013
ON MAY 2 2013, MY DAUGHTER LOST THE ABILITY TO STEER THE VEHICLE WHILE DRIVING AT 35 MPH ON A BUSY CITY STREET. THE VEHICLE MADE A LEFT TURN IN FRONT OF ONCOMING TRAFFIC AND EVENTUALLY CAME TO A STOP IN THE ENTRANCE DRIVEWAY OF A FAST FOOD RESTAURANT. IT WAS TOWED TO THE LOCAL FORD DEALERSHIP, WHERE IT WAS DETERMINED THAT THE SUBFRAME HAD FAILED DUE TO CORROSSION WHICH CAUSED THE RIGHT FRONT PASSENGER TIRE TO BECOME PARTIALLY DETACHED FROM THE VEHICLE. IT APPEARS THE FAILURE MAY BE RELATED TO THE VEHICLE AIR CONDITIONING DISCHARGING CONDENSATE ON THE AFFECTED PART. THE FORD DEALER ADVISED THEY HAD SEEN 1 OTHER VEHICLE RECENTLY WITH THE SAME ISSUE. I HAVE ASKED FOR A FACTORY REPRESENTATIVE TO INVESTIGATE THE FAILURE BUT SO FAR MY REQUEST HAS NOT BEEN HONORED. *TR