2004 Ford Escape
Problems, recalls and owner-reported issues
Suspension is the leading concern among 499 owner complaints filed for this model year. This is the 19th highest complaint count among 26 Escape model years with reports.
Of the 2004 reports, 29 involved a crash and 14 involved a fire. 16 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Structure, frame and membersApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.
Campaign 14V165000 on NHTSA.gov
Engine and engine coolingJul 26, 2012
Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.
Campaign 12V353000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 10, 2007
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH ANTILOCK BRAKES (ABS), THE ABS MODULE CONNECTOR MAY HAVE MISSING OR DISLODGED WIRE SEALS. THIS CONDITION COULD ALLOW CONTAMINATION TO ENTER THE MODULE CONNECTOR, CREATING A POTENTIAL FOR AN ELECTRICAL SHORT.
AN ELECTRICAL SHORT MIGHT CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, AND IN SOME CASES, THE MODULE MAY OVERHEAT RESULTING IN BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION COULD OCCUR EITHER WHEN THE VEHICLE IGNITION SWITCH IS IN THE OFF POSITION OR WHILE THE VEHICLE IS BEING OPERATED.
DEALERS WILL INSPECT THE WIRE HARNESS CONNECTOR TO THE ABS MODULE FOR MISSING OR DISLODGED WIRE SEALS, AND REPAIR OR REPLACE THE HARNESS CONNECTOR AS APPROPRIATE. THE DEALER WILL ALSO INSPECT THE CONNECTOR ON THE ABS MODULE AND REPLACE IT IF IT IS FOUND TO BE CORRODED OR DAMAGED. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 07V156000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderMar 29, 2007
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
Campaign 07E023000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Vehicle speed control, cablesDec 7, 2004
ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH 3.0L V6 ENGINES, THE ACCELERATOR CABLE MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION.
AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED MAY INCREASE STOPPING DISTANCE AND MAY RESULT IN A VEHICLE CRASH.
DEALERS WILL REPLACE THE ACCELERATOR CABLE. THE RECALL BEGAN ON JANUARY 10, 2005. OWNERS SHOULD CONTACT FORD AT 1-866-436-7332.
Campaign 04V574000 on NHTSA.gov
Representative owner complaints: engine
49 reports, newest first. Show all
Suspension, Structure, Engine, Jan 18, 2019
RECENTLY PURCHASED CAR, CHECK ENGINE LIGHT CAME ON. DIAGNOSTICS SCAN SHOWS 2ND CYLINDER MISFIRE, IGNITION COIL FAULTY. WENT ONLINE TO CHECK COMMON ISSUES WITH THIS MODEL..IT IS A COMMON ISSUE WITH MOST 04 ESCAPES. LOTS OF COMPLAINTS FOR WHEEL WELL RUST..UPON INSPECTION, MINE TOO IS CORRODED AND THE SHOCK IS COMING THROUGH THE FLOOR BOARD IN THE HATCH. I HEARD NOISES WHILE DRIVING BUT HADN'T INSPECTED IT UNTIL NOW, AS I JUST BOUGHT THIS VEHICLE. THE CORRODED SPOTS WERE CONCEALED UNDER THE CARPET. UNSAFE TO DRIVE. MY PHOTOS ARE TOO LARGE TO UPLOAD.
Electrical system, Other or unspecified, Engine, Sep 14, 2018, fire
THE VEHICLE WAS A 2004 FORD ESCAPE. IT WAS PARKED ON THE STREET, EVERYTHING WAS TURNED OFF AND THE VEHICLE WAS NOT RUNNING. I WAS IN WORK WHEN I WAS INFORMED THAT MY VEHICLE WAS ON FIRE. NOTHING WAS ON TO START THIS FIRE, IT HAPPENED SPONTANEOUSLY. THE FIRE SEEMS TO HAVE STARTED IN THE VICINITY OF THE DRIVERS SIDE ENGINE BAY. PREVIOUS TO THIS INCIDENT, THERE WERE NO MECHANICAL OR ELECTRICAL ISSUES WITH THE VEHICLE.
Engine, Jan 24, 2018, fire
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE SPONTANEOUSLY CAUGHT FIRE UNDER THE HOOD AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Engine, Jan 12, 2018, fire
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, SMOKE EMERGED FROM THE HOOD AND THE VEHICLE SPONTANEOUSLY CAUGHT FIRE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED A LOCAL DEALER (DON'S FORD, 5712 HORATIO ST, UTICA, NY 13502) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AT 1-800-392-3673 AND GOT THE AUTOMATED SYSTEM BEFORE THE CALL DISCONNECTED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Engine and engine cooling, Structure, Vehicle speed control, Jun 28, 2017, crash
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHEN THE GEAR WAS SHIFTED INTO DRIVE, THE VEHICLE INDEPENDENTLY ACCELERATED IN EXCESS OF 30 MPH. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHIFTING INTO NEUTRAL AND SHUTTING OFF THE ENGINE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC (CT CONVEYOR LLC LOCATED AT 320 TERRYVILLE RD, BRISTOL, CT 06010; (860) 637-2926) WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V353000 AND 14V165000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL AND STRUCTURE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 199,400. ..UPDATED 08/31/17 *BF *CN
Vehicle speed control, Engine, Fuel/propulsion system, Jun 12, 2017
MY 04 FORD ESCAPE HAS A 4 CYLINDER AND IS A MANUAL. IT HAS BEGUN TO ACCELERATE BY ITSELF. IT WILL ACCELERATE WHETHER IT IS IN GEAR OR IN NEUTRAL. I ASSUMED THERE WOULD RECALL FOR THIS PROBLEM, AS I KNOW OTHER VEHICLES HAVE BEEN IN SERIOUS ACCIDENTS WITH SIMILAR PROBLEMS. I CAN TAKE MY FOOT OFF OF THE PEDAL AND IT WILL STAY AT A STEADY SPEED, OR ACCELERATE, ON ITS OWN. OFTEN WHEN I'M SWITCHING GEARS, PUT IT IN NEUTRAL, IT WILL SELF-REV ITSELF UP TO 4000+ RPMS! I WILL HAVE TO WAIT AND COAST FOR ABOUT 10 TO 30 SECONDS FOR IT TO BRING ITSELF BACK DOWN TO A REASONABLE RPM TO GET IT INTO THE NEXT GEAR. SO, IT IS INTERMITTENT, BUT HAPPENS ABOUT 50% OF THE TIME YOU ARE DRIVING IT, AND AT TIMES CAN BE VERY DANGEROUS. I ASSUMED FORD MIGHT PAY FOR THE REPAIR AS THIS IS A DANGEROUS SITUATION, HOWEVER MY DEALER SAYS "NO" BECAUSE THERE IS NO RECALL.
Engine, May 1, 2017
VEHICLE AT IDLE, MISFIRED. PULLED OFF AND WENT TO DRIVE ONTO THE HIGHWAY. VEHICLE LOST ALL POWER AND IT GOT WORSE. A SMELL CAME FROM THE FRONT AND SMOKE CAME OUT OF THE DASH. HAD THE DRIVER, TWO TODDLERS, AND I (PASSENGER) IN THE VEHICLE. DRIVER AND I WERE COUGHING FROM THE SMELL AND THE SMOKE. HAD TO ROLL DOWN THE WINDOWS IN THE FRONT AND PARTLY ROLL THEM DOWN IN THE REAR DURING THE RAIN. MADE IT 2-3 MILES BEFORE WE TURNED AROUND AND WENT BACK HOME.
Power train, Electrical system, Engine, Nov 2, 2016
ABS LIGHT AND ENGINE LIGHT CAME ON WHILE DRIVING AND VEHICLE SHUT DOWN COMPLETELY. TOWED TO SHOP TO HAVE REPLACED THE ALTERNATOR AND BATTERY BAD. SINCE THEN 3- ALTERNATORS, 2- BATTERIES, 3- O2 SENSORS, AND AN AIRBAG LIGHT THAT BLINKS ON AND OFF AND ILLUMINATES WHEN YOU HONK THE HORN ON THE STEERING WHEEL. ALSO WHEN TURNING ON HEADLIGHTS, ALL DASH LIGHTS AND STEREO CONSOLE LIGHTS DIM TO ALMOST INVISIBLE. TOOK TO 4 DIFFERENT FORD DEALERSHIPS AND NO ONE CAN FIGURE OUT THE PROBLEM!!!! THIS COMPANY SHOULD REALIZE THIS CAR IS A LEMON, AND BACK THEIR WORKMANSHIP. AND BLOW THIS CAR UP !!! *TR
Service brakes, Engine, Aug 2, 2016
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES MALFUNCTIONED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO INDICATED THAT THE CHECK ENGINE LIGHT ILLUMINATED DURING THE INCIDENT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Engine, Jul 26, 2016
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE SERVICING THE VEHICLE, IT WAS OBSERVED THAT THE ENGINE CRADLE WAS SEVERELY CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 169,000.
Engine and engine cooling, Vehicle speed control, Jan 13, 2016
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE REVVED AND UNINTENDED ACCELERATED, WHILE DRIVING AT LOW SPEEDS. THE CONTACT WAS ABLE TO ENGAGE THE BRAKE PEDAL, SHIFTED THE GEAR INTO NEUTRAL, ENGAGED THE EMERGENCY BRAKE, AND COASTED THE VEHICLE OUT OF TRAFFIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 01/05/2017*CT THE CONSUMER STATED ON JANUARY 18, 2016, THE DEALER REPLACED THE PCV HOSE CONNECTOR. ON FEBRUARY 14, 2016 IT FROZE UP AGAIN AND ON FEBRUARY 17TH THEY CLEANED IT AGAIN AND REPLACED THE VACUUM COUPLING. ON DECEMEBR 15, 2016 WHILE DRIVING DOWN THE HIGHWAY, THE THROTTLE STUCK WIDE OPEN AGAIN. THE PVC AREA WAS COMPLETELY FROZEN AGAIN. THE CONSUMER CLEANED IT, ONLY TO FREEZE AGAIN. UPDATED 02/14/17.*JB
Power train, Engine, Oct 14, 2015
AT INTERMITTENT TIMES VEHICLE WILL STALL AND DIE. AFTER DRIVING AT 45MPH AND STOP CAR WILL DIE IN THE INTERSECTION. DRIVING AT 70MPH ON THE HIGHWAY VEHICLE WILL STALL WOTH CRUISE CONTROL ON. WHEN IT STALLS AT HIGHWAU SPEED IT JERKS SO VIOLENTLY THAT KIDS IN THE BACK SEAT GET BOUNCED AROUND. IT DOESNT STALL WHEN IDLING. ONLY IN DRIVE WHEN START TO TAKE OFF FROM A STOP OR IF YOUR MAINTANING A STEADY SPEED. THEN TRY TO SPEED UP OR SPEED DOWN.
Steering, Exterior lighting, Interior lighting, Engine, Apr 10, 2015
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE RPMS INCREASED. IN ADDITION, THE CONTACT STATED THAT THE HEAD LAMPS AND INTERIOR LIGHTING DIMMED INTERMITTENTLY AND THERE WAS A NOISE COMING FROM THE STEERING WHEEL. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE STEERING FLUID WAS LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 12,000. UPDATED 11/01/16*LJ UPDATED 10/05/2017*CN
Engine, Mar 25, 2015
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A HESITATION WHEN DEPRESSING THE ACCELERATOR PEDAL AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC WAS UNABLE DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Engine, Feb 25, 2015
I PURCHASED THIS VEHICLE 11 MONTHS AGO, ON FEB 13,2015 AS I WAS DRIVING MY CAR BEGAN TO MAKE A VERY LOUD NOISE AS WELL AS CAUSING THE VEHICLE TO DRIVE UNSTABLE. THE MECHANIC REPORT STATED THAT 3 SEPARATE SPARK PLUGS HAD BLOWN OUT AND EJECTED CAUSING EXTENSIVE DAMAGE TO MULTIPLE MECHANICAL MECHANISMS TO MY VEHICLE. MY VEHICLE IS CURRENTLY UN DRIVABLE, ALSO THE CHECK ENGINE LIGHT DID NOT COME ON THE DASH BOARD OR THE MACHINE. ALSO PRIOR TO THIS INCIDENT MY VEHICLE WOULD ACCELERATE WHILE DRIVING AND ALSO IN PARK. *JS
Engine and engine cooling, Structure, Feb 20, 2015
I PURCHASED A 2004 ESCAPE A LITTLE OVER A YEAR AGO. MY COUSIN HAD THE SAME CAR. WE BOTH HAD TO TAKE A FEW THOUSAND LOSS AND SELL THESE VEHICLES DUE TO SEVERE, UNSAFE WHEEL WELL RUST .NOT TO MENTION CATALYTIC CONVERTERS ON BOTH CARS WERE BAD. TWO ON EACH ESCAPE. I WAS READY TO DO REPAIRS, UNTIL A FRIEND WITH THE SAME ESCAPE HAD JUST REPAIRED THE BODY IN HIS FOR THE SAME ISSUE. SO WE ALL TOOK LOSS. WHO IS RESPONSIBLE FOR THIS?? I HAD FAMILY THAT WORKED, AND RETIRED FROM FORD. I HAD SEVERAL FORD'S OVER THE YEARS. THIS HAS PUT ME IN A HOLE..BOUGHT IT FOR 6,000. JUST GAVE IT AWAY FOR 1,000. HELP. *TR
Suspension, Structure, Engine, Sep 17, 2014
VEHICLE BROUGHT INTO REPAIR SHOP AND FOUND THAT THE ENGINE CRADLE AND WAS ROTTED CONSIDERABLY. A RECALL NOTICE ON THIS PROBLEM WAS SENT TO THE CUSTOMER AND CUSTOMER TOOK INTO BRIGHT FORD, INC FOR THE RECALL. REPAIR WAS DONE SEVERAL MONTHS LATER AND RETURNED TO CUSTOMER MAY 16, 2004. THREE MONTHS LATER WE AGAIN HAVE THIS VEHICLE IN THE SHOP AND UPON INSPECTION THE LOWER CONTROL ARM BRACKET ROTTED OFF OF THE CRADLE AND CAUSED THE LOWER CONTROL ARM TO BE ONLY MOUNTED BY THE REAR BOLT. THIS CAR IS CONSIDERED A HAZARD TO DRIVE DUE TO THE RIGHT FRONT TIRE MOVEMENT NOT BEING CONTROLLED BY STEERING. BRIGHTON FORD ON THEIR INVOICE #19744, FOUND THE FRONT SUB FRMAE RUSTING THROUGH ON RIGHT HAND SIDE. SENT QUOTE FOR NEW SUB-FRAME AND WERE DENIED AND THEY WERE TOLD TO PUT THIS CROSS BRACE ON THE VEHICLE. THIS REPAIR IS NOT IN LINE WITH THE REPAIRS THAT WERE NEEDED. THE VEHICLE CANNOT BE DRIVEN AT THIS TIME AND BRIGHTON FORD SAYS IT IS YOUR RESPONSIBILITY TO DETERMINE REPAIR. THIS WAS NOT A SAFE REPAIR AND KNOWINGLY TOLD CUSTOMER THAT IT WAS REPAIRED. *TR
Electrical system, Engine, Jun 17, 2014
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AROUND A TURN ABOUT CIRCLE, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY WERE NOT ABLE TO REPLICATE NOR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES TO NO AVAIL. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Vehicle speed control, Engine, Jun 6, 2014
HAD SPEED CONTROL ON, WHEN TO SLOW DOWN, STEPPED ON BRAKES CRUISE CONTROL LIGHT CAME OFF BUT THE CAR DIDN'T SLOW DOWN IT SPEED UP! I DID HAVE A RECALL CALL DONE ON THE CAR FOR THIS. BUT THE FIX DIDN'T WORK. THE CAR SPEED UP TO 90 MPH. I HAD TO TAKE IT OUT OF GEAR TO SLOW THE CAR DOWN. I DID EVERYTHING I COULD THINK OF TO STOP THE CAR FROM SPEEDING UP. STOMPED ON THE BRAKES, PUSH THE CRUISE CONTROL BUTTON ON AND OFF. TOWED THE CAR AND THE REPAIR GUY SAID THERE WAS SNOW IN THE CRUISE CONTROL CASING, THAT WAS CAUSING IT. HE DISCONNECTED IT. *TR
Suspension, Structure, Engine, May 27, 2014
I HAVE A 2004 FORD ESCAPE (6 CYL., FRONT WHEEL DRIVE) THAT NOW HAS OVER 110,000 MILES. AT 108,465 MILES, THE #2 CATALYTIC CONVERTER BLEW AND WAS REPLACED (ALONG WITH ALL 6 IGNITION COILS). A SECOND MECHANIC FOUND DEBRIS IN THE #3 CATALYTIC CONVERTER, CLEANED IT AND THE EXHAUST SYSTEM. (THE ENGINE WAS NOT GETTING ENOUGH AIR PASSING THROUGH THE EXHAUST SYSTEM AND WOULD BARELY MAKE IT UP A HILL.) THEN HE DISCOVERED THE RIGHT REAR WHEEL WELL WAS RUSTING OUT POSING A SEVERE THREAT THAT THE SHOCK ABSORBER WILL PUNCH THROUGH INTO THE BODY OF THE CAR MAKING THE ESCAPE TOTALLY INOPERABLE. A RECALL IS ALREADY OUT FOR FORD MINIVANS FOR THE SAME ISSUE BUT APPARENTLY NOT FOR THE ESCAPES. WHY NOT? THIS CAN BE REPAIRED AT A COST OF NEARLY $2,000. WITH THE CATALYTIC CONVERTER AND IGNITION COILS, I'VE ALREADY SPENT OVER $2500 AND DON'T HAVE THE $2,000 FOR THIS NECESSARY REPAIR DUE TO POOR MATERIALS USED TO MAKE THIS VEHICLE. *TR
Power train, Engine, Apr 1, 2014
TRANSMISSION BROKE IN THE YEAR2008 AND THEN AGAIN IN LESS THEN 18 MONTHS LATER. THE CAR WE AS NOT EVEN 5YEARS OLD. TWO TRANSMISSION JOB. FORD NEED TO DO RECALL ON THE TRANSMISSION. SPOKE TO OTHER OWNERS AND THEY HAD PROBLEMS TOO. I WILL LET THEMKNOW WHERE TO FILE COMPLAINT. FORD KNOWS THEIR IS PROBLEM WITH THE TRANSMISSION BUT WON'T ADMIT TO IT BECAUSE IT IS A SO COSTLY FOR THEM TO FIX IT. *TR
Engine, Feb 21, 2014
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55MPH, THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED A FAILURE AT THE CATALYTIC CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Power train, Electrical system, Vehicle speed control, Engine, Jan 26, 2014
DRIVING DOWN ROAD AND THE RPMS ON MY 2004 ESCAPE JUMP UP. SO I TRY TO SLOW DOWN AND CAR KEEPS ACCELERATING. THROW CAR INTO PARK BECAUSE BRAKES WOULDN'T SLOW IT DOWN. EVER SITE I READ SAYS IT IS THE ACCELERATOR CABLE. SUPPOSEDLY THIS WAS REPLACED BY DEALER WHILE IN FOR AIR BAG INDICATOR LIGHT REPAIR IN DECEMBER 2012. UNDER RECALL. NOW WHEN I START VEHICLE RPMS JUMP, AND GET BURNING SMELL FROM MOTOR. CARS RPMS JUMP WHILE DRIVING DOWN ROAD ALSO. BATTERY AND ALTERNATOR WERE REPLACED IN MAY 2013 BUT SINCE THEY WERE REPLACED BATTERY INDICATOR LIGHT IS DIMLY LITE UPON ACCELERATING. I HAVE SPENT A FORTUNE ON THIS VEHICLE AND EVERY TIME I TURN AROUND IT NEEDS MORE WORK. I ALSO AFTER GETTING BATTERY AND ALTERNATOR REPLACED HAD TO PUT A NEW THROTTLE BODY COMPONENT IN BECAUSE MOTOR WAS RACING TO 3000 RPMS WHILE IN PARK OR WHILE FOOT WAS ON BREAK. PLEASE HELP. I AM SCARED TO DEATH TO DRIVE THIS VEHICLE LIKE IT IS. CAN NOT AFFORD TO PUT ANYMORE MONEY INTO IT EITHER. *TR
Vehicle speed control, Engine, Dec 18, 2013
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 80 MPH, THE VEHICLE CONTINUED TO ACCELERATE ALTHOUGH THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER 12V353000 (ENGINE AND ENGINE COOLING , VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.
Engine and engine cooling, Vehicle speed control, Nov 13, 2013, crash
2004 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT AND SAFETY RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE WAS TOTALED. SHE BELIEVED THE ACCIDENT, WAS DUE TO THE SAFETY RECALL.