2005 Ford Escape
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,584 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Escape model years with reports.
Of the 2005 reports, 44 involved a crash and 20 involved a fire. 29 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Seats, front assembly, head restraintApr 7, 2006
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITHOUT SIDE AIR CURTAINS OR MOONROOFS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING TESTING, THE FREE MOTION HEAD FORM REGISTERED A MEASUREMENT ABOVE THE PERMITTED LIMIT AT THE LEFT HAND A-PILLAR TRIM AREA.
IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
DEALERS WILL MAKE MODIFICATIONS TO THE ENERGY ABSORBING MATERIAL LOCATED ABOVE THE HEADLINER IN THE AFFECTED AREA FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Campaign 06V111000 on NHTSA.gov
Latches/locks/linkages, doors, latchDec 20, 2004
CERTAIN 2004-2005 SPORT UTILITY VEHICLES AND CERTAIN 2001-2003 SPORT UTIITY VEHICLE HAVING REAR LIFTGATE COMPONENTS SERVICED WITH 2004 EQUIVALENT COMPONENTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS.' THE REAR LIFTGATE LATCHING SYSTEM DOES NOT MEET THE INERTIA LOAD REQUIREMENT IN ONE DIRECTION.
IF THE LIFTGATE IS LEFT UNLOCKED, THERE IS THE POTENTIAL THAT IT MAY OPEN DURING A CRASH.
DEALERS WILL REPLACE THE REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Campaign 04V602000 on NHTSA.gov
Representative owner complaints
1,584 reports, newest first.
Structure, Oct 29, 2014
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE REAR PASSENGER SIDE INNER FENDER WHEEL WELL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,800. THE VIN WAS UNAVAILABLE.
Steering, Oct 28, 2014
BASED ON LOCAL SERVICE OF MY VEHICLE, I WAS INFORMED THAT THE POWER RETURN LINE MUST BE REPLACED AT THE DEALERSHIP. THERE IS INFORMATION FROM FORD CORPORATION THAT DESCRIBES A STEERING NOISE (CLUNK AND RATTLE) FOR ALL FORD ESCAPES (2005 MODELS) STATED IN A DOCUMENT (#TSB 06-17-3) BY FORD. PART NUMBER TO BE REPLACED IS 6L8Z-3A713-K IS THIS SOMETHING THAT IS DANGEROUS AND HAS THE COMPANY MADE A DECISION ON RECALLING THE VEHICLE? *TR
Suspension, Structure, Oct 28, 2014
I BEGAN TO HEAR A THUMPING SOUND FROM THE PASSENGER REAR SIDE LIKE SOMETHING WAS LOOSE. IT TURNS OUT THAT THE WHEEL WELL IS RUSTED THROUGH AND THE SHOCK ABSORBER IS IN DANGER OF BREAKING LOOSE WHICH COULD CAUSE FURTHER DAMAGE AND MAKE THE VEHICLE DIFFICULT TO CONTROL. *TR
Service brakes, Hydraulic, Oct 28, 2014
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE REAR BRAKE HOSES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Suspension, Oct 27, 2014
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER WHEEL WELL WAS ENTIRELY RUSTED THROUGH THE SHOCK ABSORBER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Electrical system, Oct 27, 2014
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE ENGINE STALLED AS ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION COILS AND THE ELECTRIC CONTROL MODULE (ECM) NEEDED TO BE REPLACED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Suspension, Structure, Wheels, Oct 27, 2014
I WAS DRIVING DOWN THE STREET WHEN I NOTICED A BANGING NOISE COMING FROM THE REAR OF THE CAR. WHEN I PARKED THE CAR AND INVESTIGATED I REALIZED THAT THE PASSENGER SIDE REAR WHEEL WELL WAS RUSTED OUT. MY SHOCK IS NOT LONGER ATTACHED TO THE CAR AND EVERY TIME I HIT A BUMP IT SLAMS INTO THE CAR. *TR
Suspension, Structure, Oct 25, 2014
WE WERE DRIVING OUR ESCAPE ON CITY ROADS WHEN ALL OF A SUDDEN WE HEARD A BANGING NOISE COMING FROM THE RIGHT REAR SIDE OF THE VEHICLE. AFTER INSPECTING WHAT WAS CAUSING THE NOISE, WE FOUND THAT THE SHOCK HAD COMPLETELY WENT THROUGH THE INTERIOR OF THE CAR. WE CAN SEE THE PAVEMENT FROM THE INSIDE OF OUR TRUNK. WE HAVE BEEN NOTICING AN ENORMOUS AMOUNT OF SIMILAR COMPLAINTS FOR THIS PROBLEM AND WOULD LIKE TO KNOW WHY THERE HASN'T BEEN A RECALL YET. WE HAVE ALWAYS BOUGHT FORD CARS BECAUSE THEY HAVE BEEN SAFE FOR OUR FAMILY, HOWEVER, WE MAY HAVE TO RECONSIDER NEXT TIME. WE STILL HAVE NOT HAD THE ISSUE FIXED AND CANNOT DRIVE THE VEHICLE. *TR
Suspension, Structure, Wheels, Oct 24, 2014
RIGHT REAR WHEEL WELL HAS ON MY 2005 FORD ESCAPE HAS RUSTED COMPLETELY THROUGH. THE SHOCK ABSORBER IS BANGING AGAINST THE INNER INTERIOR MOLDING WHEN THE VEHICLE GOES OVER A BUMP. THERE ARE LARGE HOLES IN THE PASSENGER COMPARTMENT AND THE SHOCK ABSORBER IS ABOUT TO SEPARATE ENTIRELY FROM THE WHEEL WELL LEAVING THE SUSPENSION ON THE RIGHT REAR SIDE OF THE VEHICLE COMPROMISED. THE WHEEL WELL ON THE LEFT REAR OF THE VEHICLE IS IN TACT. *TR
Structure, Oct 24, 2014
DURING A MOVE IN WHICH WE WERE TOWING A TRAILER, WE NOTICED THE RIGHT WHEEL WELL WAS RUSTING OUT PRETTY BAD WHEN WE COULD SEE STRAIGHT THROUGH TO THE GROUND FROM THE STORAGE COMPARTMENT FOR THE ELECTRICAL CONNECTORS. ABOUT 8 MONTHS LATER, DRIVING BACK FROM A CAMPING TRIP I STARTED TO HEAR A REPEATING "THUD". MY FIANCE AND I COULDN'T FIGURE OUT WHAT IT COULD BE. I CALLED MY MECHANIC AND AS SOON AS I STARTED TO EXPLAIN THE SOUND AND WHERE IT SEEMED TO BE COMING FROM...HE KNEW WHAT HAD HAPPENED. HIS BROTHER WHO ALSO HAD AN ESCAPE HAD JUST HAD THE SAME ISSUE. THE RIGHT REAR WHEEL WELL HAD CONTINUED TO CORRODE AND RUST, CAUSING THE SHOCK TO BREAK. HE REFERRED ME TO A PLACE THAT DID THE NECESSARY REPAIR/WELDING. THEY RE-MOLDED THE WELL AND REPLACED THE SHOCK. A $750 JOB. SAID THAT THEY HAD SEVERAL...I THINK THEY SAID AT LEAST 6 ESCAPES IN FOR THE SAME THING JUST IN THE LAST TWO WEEKS. *TR
Power train, Fuel/propulsion system, Oct 23, 2014
EARLY SEPT 2014 - BEGAN TO EXPERIENCE INTERMITTENT ISSUES OF "LIMP HOME" MODE. ORIGINALLY, ISSUE BEGAN WITH SMALL "SURGES" IN ACCELERATION THAT I BELIEVED WERE SIMPLY RELATED TO THE HYBRID ENGINE KICKING INTO GEAR. THEN EXPERIENCED MULTIPLE BUT RANDOM "LIMP HOME MODE" EVENTS, PARTICULARLY WHEN STOPPING AT LIGHTS OR ACCELERATING (LIGHT-MOD PRESSURE) FROM A FULL STOP. CAR WOULD FLASH "SERVICE ENGINE SOON" AND NOT GO ABOVE 20MPH AND SOMETIMES NOT THAT. WOULD PULL OFF IF ABLE, OTHERWISE, WOULD HAVE TO STOP WITH FLASHERS IN THE MIDDLE OF THE ROAD, TURN OFF THE ENGINE, WAIT A MINUTE, AND THEN RESTART (REBOOTING CAR). THIS WOULD CLEAR THE CHECK ENGINE LIGHT AND CAR WOULD RESUME NORMAL OPERATION - OF NOTE: CODES WOULD NOT STAY IN THE HISTORY OF THE COMPUTER. AFTER SEVERAL OCCURRENCES, MANAGED TO "LIMP HOME" TO A MECHANIC WHILE THE LIGHT WAS ON AND PULL CODES BETWEEN 2009-2012 AND WAS ADVISED TO HAVE THE COMPUTER REPROGRAMMED BY FORD SERVICE. CAR BEGAN LIMPING HOME DURING FULL TRAFFIC AND FULL ACCELERATION (NOT STOPPED OR SLOWING), CAUSING A MASSIVE SAFETY CONCERN. NOTED MULTIPLE INVESTIGATIVE MENTIONS ON INTERNET REGARDING 2005-2012 ETB ISSUES, BUT ALSO NOTED THIS WAS THEN ONLY "REPLACED" FOR 2009-2012. APPARENTLY, ANYTHING OLDER THAN 09 IS A LOST CAUSE. 10/23/14 - HAVE CAR IN FORD SERVICE AND RECALL (14S19) HAS BEEN NOTED REGARDING MOTOR ELECTRONICS COOLANT PUMP CAUSING "A FAILURE MODE EFFECTS MANAGEMENT STRATEGY THAT CAN RESULT IN A SUDDEN PARTIAL OR FULL LOSS OF MOTIVE POWER" TO PROTECT VEHICLE POWERTRAIN. BEING CHARGED FOR DIAGNOSTIC EVEN THOUGH THERE IS A RECALL ON THE PART THAT IS LIKELY CAUSING THE PROBLEM. *TR
Structure, Oct 20, 2014
WHILE DRIVING - AT ANY SPEED - A RATTLING SOUND STARTED FROM THE RIGHT REAR PASSENGER SIDE OF THE CAR. RATTLE GOT LOUDER OVER TIME AND BECAME A LOUD BANGING SOUND EVERY TIME WE HIT EVEN THE SLIGHTEST IMPERFECTION IN THE ROAD. UPON INSPECTION THE ENTIRE RIGHT REAR WHEEL WELL IS RUSTED THROUGH; THE ONLY THING HOLDING IN THE SHOCK ON THAT SIDE IS LIGHT PADDING / INSULATION. MECHANIC INDICATED CAR WAS NOT SAFE FOR DRIVING, AS WE COULD FACE A LOSS OF CONTROL OF THE VEHICLE. WE HAVE FOUND A BODY SHOP WHO QUOTED US AT $1200 FOR THE REPAIR. I CALLED FORD MOTOR COMPANY WHO SAID THERE IS NO RECALL ON THIS, DESPITE THE FACT THAT THE SAME ISSUE WAS RECALLED ON FORD ESCAPE HYBRIDS FROM 2001-2004. WE WILL BE HOLDING ON TO ALL RECEIPTS, WITH THE HOPE THAT FORD WILL DO THE RIGHT THING AND ISSUE A RECALL / REIMBURSEMENT. *TR
Service brakes, Oct 19, 2014
I GOT AN 'ABS' LIGHT ON, AND THE PANEL TOLD ME 'SERVICES BRAKE SYSTEM'. *TR
Suspension, Oct 15, 2014
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, A VERY LOUD BANGING NOISE EMITTED FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DISCOVERED THAT THE PASSENGER SIDE REAR WHEEL WELL WAS RUSTED AND CORRODED, CAUSING DAMAGE TO THE REAR PASSENGER SIDE SHOCK ABSORBER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,870. UPDATED 3/18/15*CN UPDATED 10/19/2015*JS
Suspension, Structure, Oct 14, 2014
THE RIGHT REAR WHEEL WELL IS ALL RUSTED OUT AND THE MOUNT FOR THE SHOCK IS BARELY ATTACHED. THIS IS SUSPECT BECAUSE NO OTHER WHEEL WELLS ON THE CAR HAVE CORROSION LIKE THIS. *TR
Suspension, Structure, Oct 14, 2014
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE TRAVELING APPROXIMATELY 30 MPH, THE REAR PASSENGER SIDE SHOCK FRACTURED AND PUNCTURED THROUGH A RUSTED HOLE INTO THE REAR INTERIOR OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE UNDERBODY WAS RUSTED, THE REAR SHOCK WAS RUSTED ON THE REAR PASSENGER SIDE, AND A LARGE HOLE NEAR THE REAR WHEEL WELL WAS PRESENT. THE CONTACT REMOVED THE REAR SHOCK, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Suspension, Structure, Oct 14, 2014
TL* THE CONTACT OWNS A 2005 FORD ESCAPE HYBRID. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD BANGING NOISE COMING FROM THE REAR PASSENGER WHEEL AREA. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DISCOVERED THAT THE REAR PASSENGER SIDE WHEEL WELL AND SHOCK TOWER WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 69,000.
Power train, Wheels, Oct 12, 2014
HAS I WAS DRIVING ON THE HIGHWAY ALL OF A SUDDEN MY TRANSMISSION FAIL. IT SOUND LIKE IT FAIL OUT THE BOTTOM OF THE TRUCK. THE TRUCK WENT INTO A NOISE DIVE AND I FAULT TO GET IT OVER TO THE SHOULDER. NO WARNING SIGNS AT ALL. NEVER HAD SLIPPAGE OR NOTHING. CARS BEHIND ME ALL MOST CRASHED INTO ME AND MY FAMILY. THE TOW TRUCK CAME AND THE TRUCK WOULD NOT MOVE WHEN HE TRIED TO PULL IT UP ON THE TOW TRUCK. WILL FORD FIX THERE TRANS PROBLEM AT THERE COST AND NOT MIND. GOD IS THE GLORY, HE WAS WITH US. *TR
Structure, Oct 7, 2014
REAR PASSENGER WHEEL HOUSE AND STRUT ASSEMBLY FASTENING BRACKET EXHIBIT SEVERE CORROSION AND POSSIBLE DETACHMENT FROM VEHICLE BODY. SUCH AN INCIDENT IS LIKELY TO RESULT IN A LOSS OF VEHICLE CONTROL AT CRUISING SPEED. PREVIOUS REPAIRS PERFORMED BY PRIOR OWNER. BODY SHOP CONSULTED AND REPLACEMENT OF AFFECTED PARTS IS NOT ECONOMICALLY FEASIBLE. *TR
Suspension, Oct 6, 2014
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT THE PASSENGER SIDE REAR WHEEL SHOCK MOUNT WAS RUSTED. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY EXCESSIVE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
Suspension, Structure, Oct 4, 2014
THE RIGHT REAR WHEEL WELL HAS COMPLETELY CORRODED, AND THE SHOCK ABSORBER UPPER MOUNT HAS ALMOST COMPLETELY SEPARATED FROM THE BODY, MAKING THE VEHICLE UNDRIVABLE.. THE LEFT REAR SHOCK ABSORBER MOUNT LOOKS LIKE NEW...NO SIGN OF RUST. LOOKING ONLINE AT FORD FORUMS, THERE ARE ALOT OF PEOPLE COMPLAINING OF THIS VERY PROBLEM. FURTHERMORE, MODEL YEARS 2001-2004 FORD ESCAPE WERE RECALLED FOR THE VERY SAME PROBLEM. *TR
Suspension, Structure, Oct 2, 2014
I HAD TO REPLACE THE REAR SHOCKS ON THIS VEHICLE. IN DOING SO THE AUTO REPAIR FATALITY SHOWED ME THAT THE ENTIRE CENTER OF THE RIGHT REAR WHEEL WELL WAS CORRODED AWAY, LEAVING BIG HOLE. THE GARAGE TOLD ME THAT THEY HAD SEEN THIS ON SEVERAL OF THIS MODE (2001-2007) I TALKED TO A COUPLE OF DEALERS THAT TOLD ME THE SAME THING. ONE EVEN TOLD ME THAT HE THOUGHT IT SHOULD BE A RECALL. *TR
Suspension, Structure, Sep 30, 2014
OUR 2005 FORD ESCAPE HAS A SAFETY ISSUE SO BAD THAT IT'S UNSAFE TO DRIVE. THE RIGHT REAR FENDER WELL HAS RUSTED OUT AROUND THE SHOCK MOUNT, READY TO BREAK FREE. [XXX] HAS A CO-WORKER WHO DRIVES A 2005 FORD ESCAPE AND WHEN THEY TOOK A LOOK IN HIS FENDER, THEY FOUND THE SAME PROBLEM. [XXX] HAS A CO-WORKER THAT HAS A 2005 FORD ESCAPE AND IT HAS THE START OF THE HOLE. WE HAVE TALKED TO FORD, THERE IS NO RECALL OR REPAIR CAMPAIGN FOR IT. THEY OFFERED US AN X PLAN TO TRADE IT IN OR THEY WOULD FIX IT AT FULL PRICE. WE HAVE SENT PICTURES TO THE FORD FACTORY REP. HE TOLD US THAT FORD KNOWS OF THIS PROBLEM AND THAT THEY HAVE INSTALLED TWO NEW PROCESSES ON THE PRODUCT LINE TO FIX IT. HE SHOWED THE PICTURE TO THE ESCAPE ENGINEERS AND THEY AGREED THAT IT IS A DESIGN FAULT AND FORD IS RESPONSIBLE FOR THE UNSAFE STATE THAT IT'S IN. UNFORTUNATELY NONE OF THEM WILL PUT IT IN WRITING, IN FEAR OF LOSING THEIR JOBS. WE ALSO WROTE AN EMAIL TO THE NATIONAL HIGHWAY TRANSPORTATION SAFETY DEPARTMENT IN WASHINGTON DC AND STILL HAVE NOT HEARD ANYTHING FROM THEM. WE GOT QUOTES FROM DIFFERENT BODY SHOPS IN THE AREA, BOTH AT $1200.00. AND THEY HAVE REPAIRED OTHER FORD ESCAPES WITH THE SAME DEFECT. THE REPAIR HAS TO BE DONE FROM THE INSIDE TO REPLACE THE FENDER WELL. THUS ALL THE INTERIOR TRIM HAS TO BE REMOVED AND WELDING BLANKET USED SO THEY DON'T BURN YOUR VEHICLE UP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Sep 30, 2014
GAS PEDAL GETS STUCK AND THE VEHICLE WILL NOT MOVE FORWARD OR IT HESITATES AND MOVES VERY SLOW. *TR
Suspension, Structure, Wheels, Sep 29, 2014
I HAVE PREVIOUSLY FILED A COMPLAINT AFTER TAKING THE ABOVE CAR TO A BODY SHOP WHEN I NOTICED SOME RUSTING IN THE WHEEL WELL AREA. THE BODY SHOP (X3) EXPLAINED THIS WAS A KNOWN ISSUE WITH FORD (PRIOR TO THE 2001-2004 RECALL). I CONTACTED FORD VIA E-MAIL, AND FILED A COMPLAINT HERE. THE WHEEL WELLS IN THE REAR OF THE VEHICLE WERE PEELING, AND I WAS TOLD THE SHOCK MOUNT WOULD EVENTUALLY PUNCH THROUGH TO THE INSIDE OF MY VEHICLE RENDERING THE VEHICLE UNSAFE. THIS WEEKEND, THIS EXACT THING HAPPENED. FORD HAS NEVER ACKNOWLEDGED MY ISSUE, AND I NOTICED THE COMPLAINTS ON DIFFERENTLY ONLINE FORUMS HAVE INCREASED SIGNIFICANTLY SINCE I FIRST NOTICED THE ISSUE. MY VEHICLE IS WELL-CARED FOR WITH ALL APPROPRIATE MAINTENANCE COMPLETED. THE BODY SHOPS I WENT TO DID NOT WANT TO FIX MY VEHICLE BECAUSE THEY FELT FORD NEEDED TO ACKNOWLEDGE THE PROBLEM. *TR