2007 Ford Escape
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 393 owner complaints filed for this model year. This is the 20th highest complaint count among 26 Escape model years with reports.
Of the 2007 reports, 16 involved a crash and 3 involved a fire. 9 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints: engine
70 reports, newest first. Show all
Service brakes, Engine, Aug 23, 2012
FOR THE PAST YEAR MY FEH '07 HAS HAD THE TRIANGLE LIGHT WITH THE EXPLANATION POINT COME ON. INCLUDING THE AWFUL "PULL OVER SAFELY NOW" MESSAGE. I HAVE CHILDREN IN THE BACK SEAT, IT'S TEXAS SUMMER HEAT & WE'RE ON THE SIDE OF THE ROAD WITH NO POWER EXCEPT ELECTRIC! WHILE DRIVING ON CRUISE CONTROL OF 65MPH THE ENGINE STOPS, I HAVE TO COAST (NO ACCELERATION) OVER 3 LANES OF TRAFFIC. 18 WHEELERS, CATTLE HAULERS, ETC. MY CHILDREN ARE SCARED WITLESS, AS AM I. THIS HAS OCCURRED NUMEROUS TIMES. VEHICLE SENT TO THE DEALERSHIP (WHERE IT WAS PURCHASED) THEY DID AN ELECTRICAL RESET. WHILE DRIVING FROM TEXAS TO TENNESSEE IT OCCURS SOOOO MANY TIMES I'VE GIVEN UP. MATTERS WORSE, THE CHILDREN ARE WITH ME. I AM NOT SAFE WHILE DRIVING THIS NEW VEHICLE. I THOUGHT THIS WAS A MATTER OF SAFETY WITH FORD!! AFTER LOOKING AT OTHERS ON THIS SITE, I AGREE. I WILL NOT BUY ANOTHER FORD. THOUGH THAT IS ALL WE'VE PURCHASED IN THE PAST 20YRS!! MY HUSBAND EVEN SOLD HIS HYBRID AND PURCHASED A HYUNDAI!!! WHY IS FORD NOT COMING OUT WITH A RECALL?? ALL I SEEM TO FIND IS THE CLOTH COVER THAT MAY PREVENT THE AIR BAG DEPLOYMENT. ARE THEY IGNORING THE OTHER COMPLAINTS ABOUT THE WARNING LIGHT OF "PULL OVER SAFELY NOW" AND YOUR COASTING TO THE SIDE OF A BUSY FREEWAY OF 18 WHEELERS???? *TR
Engine, Jul 25, 2012
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE PULL OVER AND STOP WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT ALLOWED THE VEHICLE TO COOL FOR A FEW MINUTES BEFORE RESTARTING THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 103,000.
Electrical system, Engine, Jul 17, 2012
WITHIN 3 MINUTES OF STARTING VEHICLE, "STOP VEHICLE SAFELY" MESSAGE WAS DISPLAYED ALONG WITH A RED WARNING TRIANGLE. VEHICLE SHUT DOWN WITHIN A FEW SECONDS. TRUCK WAS PUT ON A TRAILER AND BROUGHT TO A FORD DEALERSHIP. THREE CODES WERE PRESENT, ONE BEING P0A27. FORD'S "FIX" IS TO INSTALL A SERVICE HARNESS AND FLASH THE BCM. ( SEE FORD'S CSP 07B48 AND LATER TSB 09-18-6) ALTHOUGH THERE WAS NEVER A RECALL, "SOME 2007-2007 ESCAPE HYBRID VEHICLES BUILT FROM 10-13-2003 TO 12-19-2006" MAY EXPERIENCE THIS PROBLEM. ACCORDING TO FORD, THIS VEHICLE WAS NOT ONE OF THE AFFECTED ONES, YET IT HAS THE SAME PROBLEM WITH THE SAME RESOLUTION ACCORDING TO THE FORD DEALERSHIP. A VEHICLE THAT HAS A HARDWARE/ PROGRAMMING GLITCH THAT CAN CAUSE IT TO SHUT DOWN COMPLETELY AT ANY SPEED IS A DEFECT AND SHOULD BE RECALLED AND REPAIRED BY THE MANUFACTURER. *TR
Engine, Jun 19, 2012
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT WAS TRAVELING 40-45 MPH WHEN THE ENGINE STALLED. THE PULL OVER SAFELY WARNING MESSAGE DISPLAYED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CONFIRMED THAT THE MOTOR ELECTRONIC COOLING SYSTEM AND WATER PUMP BOTH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 100,400.
Engine, Jun 19, 2012
PULLED AWAY AFTER A STOP SIGN AND REACH A SPEED OF ABOUT 35 - 40 MILES AN HOUR WHEN THE ENGINE JUST SHUT DOWN. THERE WAS NO WARNING AND I WAS FORTUNATE THAT I WAS ABLE TO PULL OFF THE ROAD SAFELY. AFTER THE ENGINE COOLED DOWN I WAS ABLE TO LIMP HOME. THE NEXT DAY I TOOK IT INTO THE LOCAL FORD DEALER AND WAS TOLD THE MECS COOLING PUMP AND FANS HAD FAILED. I CANNOT IMAGE WHAT WOULD HAVE HAPPENED IF I HAD BEEN ON A FREEWAY WHEN THIS HAPPENED. THIS IS A VERY DANGEROUS DEFECT WITH THE FORD HYBRID MODEL. TO MAKE MATTERS WORSE, FORD SAYS I AM 400 MILES PAST MY WARRANTY COVERAGE AND IT WOULD COST ME OVER $1,200 TO FIX. *JS
Engine, Fuel/propulsion system, May 21, 2012
I WAS DRIVING ON THE FREEWAY WHEN THE ENGINE SHUT OFF AND 'MASTER VEHICLE ELECTRICAL HAZRARD WARNING LAMP' CAME ON. FORTUNATELY I ONLY HAD TO CROSS ONE LANE IN MODEST TRAFFIC. THE OWNER'S MANUAL INSTRUCTIONS STATE 'STOP THE VEHICLE, SHIFT TO PARK, TURN THE KEY TO OFF POSITION AND ATTEMPT TO RESTART THE VEHICLE. IF THE FAULT REMAINS, THE VEHICLE MAY REQUIRE RESETTING THE SHUT-OFF SWITCHES.' FOLLOWING THE INSTRUCTIONS, I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING WITHOUT RESETTING ANY SWITCHES. THE WARNING LIGHT REMAINED OFF AND HAS NOT COME BACK ON AGAIN. I HAVE SHEDULED AN APPOINTMENT TO TAKE THE VEHICLE TO A DEALER. IN THE MEAN TIME I HAVE SEARCHED THE WEB FOR DRIVERS WITH SIMILIAR EXPERIENCES AND HAVE COME ACROSS QUITE A FEW. I PERSONALLY DO NOT FEEL SAFE DRIVING A VEHICLE THAT CAN SHUT OFF WITHOUT WARNING, ESPECIALLY ON A BUSY HIGHWAY. THE FACT THAT FORD HAS INSTRUCTIONS IN THE OWNERS MANUAL FOR 'RESETTING THE FUEL PUMP/HIGH VOLTAGE SHUT OFF SWITCHES' IS ALARMING IN ITSELF ESSENTIALLY I CAN BE TRAVELING IN URBAN RUSH HOUR TRAFFIC AND A COMPUTER CAN DECIDE TO SHUT OFF THE ENGINE. I URGE YOU TO REQUIRE FORD TO ADDRESS THIS DEFECT. *TT
Engine, May 21, 2012
WAS DRIVING ON FREEWAY AT 75 MPH WITH CRUISE CONTROL ON FOR APPROXIMATELY 5 TO 10 MINUTES AND ENGINE QUIT. A RED TRIANGLE WITH EXCLAMATION MARK SYMBOL ILLUMINATED ON DASH AND THE MESSAGE CENTER DISPLAYED "STOP VEHICLE SAFELY NOW". THE VEHICLE DECELERATED WITHOUT ENGINE POWER AND ONLY THE ELECTRIC MOTOR WAS WORKING TO DRIVE THE CAR TO THE SHOULDER OF THE FREEWAY. I DID A SYSTEM CHECK AND ALL RESULTS WERE NORMAL. I SHUT THE VEHICAL OF AND RESTARTED IT AND DID ANOTHER SYSTEM CHECK WHICH GAVE ALL NORMAL RESULTS AGAIN. I CONTINUED MY TRIP AND THE PROBLEM HAS NOT HAPPENED AGAIN. *TT
Engine and engine cooling, Electrical system, Vehicle speed control, Apr 12, 2012
MY VEHICLE WAS RUNNING PERFECTLY AND HAD JUST BEEN SERVICED. I WAS DRIVING WITH MY WIFE AND CHILDREN IN MILD CONDITIONS WHEN THE "STOP SAFELY NOW" MESSAGE APPEARED AT THE SAME TIME THE VEHICLE LOST ALL POWER AND WAS IN A GLIDE. WE LUCKILY MADE IT TO THE SIDE OF THE ROAD AS WE WERE TRAVELING IN THE NUMBER 1 LANE FURTHEST FROM ANY PLACE TO STOP. WE WERE NEARLY KILLED BY A TRUCK TRYING TO GET OVER TO THE SIDE OF THE ROAD. THIS HAS HAPPENED ON 3 OTHER OCCASIONS IN THE FOLLOWING MONTHS. ALL INSTANCES BUT ONE WERE ON THE HIGHWAY. ALL PUT ME IN A VERY DANGEROUS SITUATION. *TR
Engine and engine cooling, Electrical system, Apr 11, 2012, fire
2007 FORD ESCAPE HYBRID. CONSUMER STATES VEHICLE CAUGHT FIRE WHILE DRIVING *TGW THE CONSUMER STATED SMOKE BEGAN TO ENTER THE VEHICLE FROM UNDER THE DASH ON THE PASSENGER SIDE. MINUTES THE LATER, THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. THE INSURANCE ADJUSTER COULD NOT DETERMINE THE CAUSE OF THE FIRE, DUE TO THE EXTENT OF THE DAMAGE. *JB
Engine and engine cooling, Power train, Apr 10, 2012
NO PRIOR ISSUE -JUST STARTED TO REV UP WHILE DRIVING THEN CONKED OUT-IN THE MIDDLE OF THE ROAD HAVE HAD IT DIAGNOSED AND THE TRANSMISSION IS SHOT- NO ISSUE WITH THE TRANSMISSION FLUID-NO SMELL NOTHING I BASICALLY ONLY DRIVE THE CARE UP AND DOWN THE STREET I LIVE -NOT A BELTWAY DRIVER-NEVER DRIVE IN SNOW SINCE I AM SECOND OWNER - BOUGHT WHEN 1 YEAR OLD- HAVE HAD 5 YEARS FORD REFUSES TO OFFER WARRANTY AS IT IS 6 YEARS ALSO HAVE HAD REPEATED ISSUES WITH A STICKING GAS PEDAL- NON ACCELERATING -JUST STICKING AND HAVING TO FORCE IT TO RELEASE BY CONSTANT PRESSING ON IT. *TR
Engine and engine cooling, Mar 26, 2012
WHILE TRAVELING ON I80 (ABOUT 30 MILES TO SUGAR BOWL SKI RESORT), THE GAS ENGINE SUDDENLY SHUTDOWN WITHOUT ANY WARNING AT ABOUT 60 MPH. THERE WAS A RED TRIANGLE LIGHT AND "STOP SAFELY NOW" MESSAGE WAS DISPLAYED. LUCKILY, I WAS ON THE RIGHT MOST LANE AND I COULD PULL TO THE SIDE OF THE ROAD TO AVOID INCOMING TRAFFIC FROM BEHIND. THIS WAS EXTREMELY DANGEROUS AS THIS MAY CAUSE SERIOUS ACCIDENTS. THE CAR WAS DIAGNOSED AT A FORD DEALERSHIP AND THE MOTOR ELECTRONICS COOLING SYSTEM WAS FAILING. FORD IS FULLY AWARE OF THIS PART FAILING FREQUENTLY AND FORD HAS A SERVICE BULLETIN FOR IT: TSB 08-24-5. *TR
Engine and engine cooling, Electrical system, Nov 22, 2011
ON THE NIGHT OF OCTOBER 21, 2011 I WAS DRIVING ON RT.66W NEAR GAINESVILLE, VA IN MY 2007 FORD ESCAPE HYBRID WITH APPROXIMATELY 71,500 MILES.. AN ALARM SOUNDED AND I GOT A DASH MESSAGE READING "STOP THE CAR SAFELY NOW". CONCURRENTLY, I LOST POWER AND WAS FORCED TO IMMEDIATELY PULL OVER TO THE SHOULDER. WHEN I CONSULTED THE OWNER'S MANUAL, I WAS INFORMED IT WAS A PROBLEM WITH THE HYBRID SYSTEM. THE MANUAL SUGGESTED TURNING OFF THE CAR & RESTARTING. WHEN I DID THIS, THE WARNING LIGHT WENT OFF AND THE POWER RETURNED. I WAS EXTREMELY CONCERNED ABOUT PULLING INTO 70 MPH TRAFFIC AND CRAWLED DOWN THE SHOULDER UNTIL I COULD EXIT. FOR THE NEXT 35 MILES (UNTIL I GOT TO MY DESTINATION) THIS SAME THING OCCURRED 3 MORE TIMES ON DARK, RURAL ROADS. LUCKILY, MY HUSBAND WAS TRAVELING THE SAME ROUTE IN ANOTHER CAR, TRAFFIC WAS LIGHT, AND THERE WERE AVAILABLE SHOULDERS ON THE ROAD FOR AN IMMEDIATE PULL-OVER. THIS WAS A DANGEROUS AND FRIGHTENING SITUATION. I CONSIDER THE SUDDEN LOSS OF POWER ON A HIGH-SPEED HIGHWAY TO BE AN EXTREMELY DANGEROUS SAFETY PROBLEM. THIS WARRANTS A RECALL OF THE FAILING PARTS TO PREVENT ANY OTHER OCCURRENCES WHICH COULD LEAD TO SERIOUS ACCIDENTS AND POSSIBLY FATALITIES. *TR THE DEALER REPLACED THE COOLING FAN AND WATER PUMP
Engine and engine cooling, Aug 22, 2011
I WAS DRIVING AND ALL OF A SUDDEN MY 2007 FORD ESCAPE STARTING MAKING NOISE.. I PULLED TO A GAS STATION WHERE WE FOUND NO OIL IN THE TRUCK. NOT AT ANYTIME DID MY OIL LIGHT OR EVEN MY ENGINE COME ON... MY ENGINE IS BLOWN. NOW I AM GOING TO TRY TO GET MY WARRANTY TO GET IT FIXED.. THAT SHOULD BE A "FUN" EXPERIENCE. *TR
Engine and engine cooling, Equipment, May 9, 2011
I OWN A 2007 FORD ESCAPE, IN WHICH I PURCHASED AS A NEW VEHICLE IN 2007. WITHIN 500 MILES OF THAT PURCHASE DATE, I ENDED UP BRINGING THE VEHICLE BACK TO MY DEALERSHIP (PRESTIGUE FORD) DALLAS, TEXAS FOR REPAIRS. THE TROUBLE WAS THAT THE AC WENT COMPLETELY OUT. DUE TO THE WARRANTY THEY REPAIRED IT. ON 5/4/11, THE AC WENT OUT AGAIN IN WHICH I SENT IT TO AN AUTOMOBILE AC SPECIALIST WHICH DIAGNOSED THE PROBLEM AS A AC COMPRESSOR WITH CLUTCHES OUT. MY VEHICLE IS LESS THAN 4 YEARS OLD AND HAS 66,000 ON IT. THERE IS NO WAY THAT THE AC WOULD HAVE GONE OUT THIS EARLY IN ITS LIFE. I WOULD LIKE TO SPEAK WITH SOMEONE TO REPORT THIS ISSUE AS IT MAY BE A TREND TOWARDS A RECALL. I CAN BE REACHED AT [XXX]. I SHOULD NOT EXPECT TO PAY FOR A $1200.00 EXPENDITURE ON A 2007 VEHICLE WITH LESS THAN 66,000 MILES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine and engine cooling, Mar 21, 2011
ON 3/19/2011 I WAS DRIVING MY 2007 FORD ESCAPE, PULLED INTO A PARKING SPACE, AND IT DIED. NO DASH BOARD INDICATORS (CHECK ENGINE OR OIL LIGHT) WENT ON PRIOR TO THIS PROBLEM. I TRIED TO START IT, BUT IT WOULDN'T TURN OVER. IT WAS TOWED TO A LOCAL DEALER WHEREIN THEY INDICATED THE ENGINE HAD TO BE REPLACED, A $6,400.00 COST TO ME IF MY EXTENDED WARRANTY WOULDN'T COVER IT. THEY WANT MY OIL CHANGE RECEIPTS, I ONLY HAVE A HANDFUL, I DON'T KEEP THE RECEIPTS. IF I DON'T GIVE THEM 10-12 OIL CHANGE RECEIPTS, THE EXTENDED WARRANTY WON'T COVER A THING. BEFORE EVEN LOOKING AT THE ENGINE, THE DEALER AND FORD COMPANY CUSTOMER SERVICE BLAMED ME FOR THE PROBLEM. I'VE HAD TWO OTHER CARS IN THE LAST 20 YEARS, BOTH KEPT ABOUT 10 YEARS EACH AND NEVER HAD AN ENGINE PROBLEM. THING OF IT IS THAT I NEVER HAD A PROBLEM WITH MY CAR UNTIL I BROUGHT IT IN TO THE DEALER APPROXIMATELY JANUARY 29, 2011, WHEN THEY REMOVED MY WHOLE FRONT END TO REPLACE A RING TONER FLUSH MY BRAKES AND REPLACE BRAKE PADS. I KNOW MY DASH BOARD INDICATORS WERE WORKING THEN BECAUSE THE ABS LIGHT WENT ON AND I BROUGHT IT IN THE FOLLOWING DAY. NOT SURE IF DISMANTLING MY FRONT END HAD ANYTHING TO DO WITH THE ENGINE PROBLEM OR NOT. IF SO, WOULDN'T THE DEALER BE RESPONSIBLE? *TR
Engine and engine cooling, Mar 12, 2010
MY FORD HYBRID ESCAPE (GAS) ENGINE SHUT DOWN AS I WAS ACCELERATING ONTO THE HIGHWAY. THE DRIVE POWER WAS COMPLETELY LOST. THE CAR CONTINUED COASTING AND I GOT THE MESSAGE STOP SAFELY NOW. I PULLED OFF TO THE SHOULDER, STOPPED AND SHUT OFF THE CAR. I THEN RESTARTED THE CAR AND IT FUNCTIONED NORMALLY. THE FAILURE HAS NOT HAPPENED (AFTER ABOUT 100 MILES) SINCE THE ONE INCIDENT. I HAVE DRIVEN THE CAR TO A FORD DEALER FOR DIAGNOSIS. THE UN-COMMANDED ENGINE SHUT DOWN WITHOUT ANY PRELIMINARY WARNING SEEMS LIKE A HAZARDOUS CONDITION THAT COULD BE LIFE THREATENING IN CERTAIN CIRCUMSTANCES. *TR
Engine and engine cooling, Vehicle speed control, Feb 24, 2010
GAS PEDAL STICKS IN NEAR AND BELOW FREEZING WEATHER. *TR
Engine and engine cooling, Feb 8, 2010
FLUID LEAKING ON DRIVE UNDER ENGINE. TURNS OUT TO BE REPLACED T COOLER PER TSB09-09-04. BARELY MADE IT UNDER 36,000 MILE WARRENTY. *CN
Steering, Engine and engine cooling, Power train, Electrical system, Jan 20, 2009
TL*THE CONTACT OWNS A 2007 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHEN THE FAILURE OCCURRED, THE STEERING COLUMN LOCKED AND PREVENTED THE CONTACT FROM CONTROLLING THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPAIRED THE TORQUE CONVERTER. THE FAILURE RECURRED SEVERAL MONTHS LATER. THE DEALER IS CURRENTLY DIAGNOSING THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. ALL OF THE REMEDIES TO DATE HAVE BEEN INSUFFICIENT IN CORRECTING THE FAILURE. THE FAILURE MILEAGE WAS 21,731 AND CURRENT MILEAGE WAS 22,000. THE TRANSMISSION WAS JERKING AND SHIFTING HARD. WHEN COMING TO A STOP IT MADE A SOUND LIKE TWISTING METAL AND THE BRAKES POPPED AND JERKED, WHEN ACCELERATING IN A CURVE. THERE WAS NO RESPONSE FROM THE VEHICLE WHEN THE ACCELERATOR WAS APPLIED. THE VEHICLE ALSO PULLED TO THE LEFT. THE CONSUMER ALSO STATED THE VEHICLE STALLED WHILE DRIVING 70 MPH. THE OVERDRIVE LIGHT ILLUMINATED FOR NO REASON, THE AUTOMATIC DOOR LOCKS DID NOT WORK PROPERLY, THEY WOULD LOCK AND UNLOCK AT WILL WHILE THE CONSUMER WAS BACKING UP. UPDATED 02/05/09. *JB
Engine and engine cooling, Dec 27, 2008
ON OR ABOUT 12/11/08 MY WIFE'S 2007 FORD ESCAPE HYBRID WITH LESS THAN 50,000 MILES ON IT STARTED TO SPUTTER THEN QUIT RUNNING. IT DID THIS SEVERAL TIMES. SHE CALL ME IN WHICH I TOLD HER IT'S NOT SAFE TO DRIVE. WE TOOK IT THE DEALER THEY SAID IT WAS OUT OF WARRANTY. SINCE IT WAS A HYBRID WE HAD THE DEALER LOOK AT IT. THEY TOLD US IT WAS A HYBRID THING. THEY TOLD US IT WAS A COOLING PUMP. WE HAD THEM FIX IT AT A COST OF $640.61. I WOULD LIKE TO KNOW WHY THIS PUMP FAILED SO QUICKLY. THE PART # IS 6M64-8C419-AA. PLEASE DO AN INVESTIGATION TO SEE IF THIS PART IS DEFECTIVE. IF SO I WOULD LIKE MY MONEY REIMBURSED. I HAVE THE OLD PUMP THANK YOU MITCH. *TR