2007 Ford Escape
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 393 owner complaints filed for this model year. This is the 20th highest complaint count among 26 Escape model years with reports.
Of the 2007 reports, 16 involved a crash and 3 involved a fire. 9 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
393 reports, newest first.
Fuel system, Gasoline, Vehicle speed control, Aug 17, 2013
THERE HAS BEEN MULTIPLE INSTANCES WHERE THE GAS PEDDLE CANNOT BE DEPRESSED. NO MATTER THE AMOUNT OF PRESSURE APPLIED. IT HAS OCCURRED BOTH AT A STANDSTILL AND WHILE IN MOTION. I HAVE READ ITS A POSSIBLE THROTTLE BODY PROBLEM NOT SURE. FIRST OCCURRENCE WAS DURING COLD WEATHER HOWEVER IT HAS OCCURRED DURING WARM TEMPS IE 85DEGREE OUTSIDE TEMPERATURE. IT HAPPENS AND THEN THERE IS NO PROBLEMS FOR A LONG TIME MAYBE MONTHS, HOWEVER IF IT WERE TO OCCUR DURING A MERGE THIS COULD BE VERY DANGEROUS AND POSSIBLY DEADLY. PLEASE LOOK INTO THIS AS THERE IS ALREADY MULTIPLE RECALLS ON FORDS ACCELERATION SYSTEMS IN THIS MODEL FROM PRIOR YEARS. *TR
Power train, Electrical system, Jul 30, 2013
JUST BOUGHT THE CAR...I WAS DRIVING FROM L.A. TO PALM SPRINGS ...AFTER ABOUT AN HOUR ON THE ROAD THE CAR JUST STALLED WHILE DRIVING ON THE FREEWAY....I PULLED OVER AND STARTED THE CAR AGAIN IT WAS FINE FOR 10 MIN THEN DID IT AGAIN. STARTED AGAIN AND DROVE THE REST OF THE WAY AT 40- 50 MILES AN HOUR WITH HAZARDS ON. PROBLEM SEEMED TO STOP AS LONG AS I DROVE AT THIS SPEED AND WAS NOT ON AN INCLINE OF ANY TYPE. CAR PULLS AT TIMES BUT MOSTLY DRIVES FINE IF I'M NOT ON THE FREEWAY AND IF I DON'T DRIVE OVER AN HOUR AT 60MPH. OTHERWISE IT STALLS OUT AT UNEXPECTED MOMENTS ON FREEWAYS. A VERY UNRELIABLE VEHICLE AND VERY DANGEROUS! *TR
Suspension, Service brakes, Hydraulic, Engine and engine cooling, Power train, Wheels, Jul 16, 2013
WHILE BACKING OUT OF A PARKING SPACE, THE RIGHT FRONT WHEEL SEPARATED FROM THE VEHICLE. UPON CLOSER INSPECTION, IT APPEARED THAT THE BOLT SHEARED, DISLOCATING THE WHEEL FROM THE DRIVETRAIN. THIS WAS LATER CONFIRMED AT THE REPAIR CENTER--THE BOLT HAD SHEARED AND HAD TO BE DRILLED OUT. THE FRONT LOWER CONTROL ARM BOLTS (FORWARD BOLT) REMOVED AND THREADS HAD TO BE REPAIRED. THE RIGHT FRONT AXLE ALSO HAD TO BE REPLACED. THIS VEHICLE IS ONLY 6.5 YEARS OLD, AND IS NOT DRIVEN OFF ROAD. FORD DOES NOT ACKNOWLEDGE THIS AS AN ISSUE. AS NOTED ELSEWHERE ON THIS SITE, WE ALSO HAVE HAD ISSUES WITH BRAKE SQUEALING, AS WELL AS THE WATER PUMP ISSUE. *TR
Engine, Jul 10, 2013
WHILE TRAVELING ON THE INTERSTATE, A "STOP SAFELY NOW" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE MESSAGE WAS IMMEDIATELY PRECEDED BY A CHIME, AND THE VEHICLE LOST ENGINE POWER AS SOON AS THE MESSAGE APPEARED. THERE WAS NO WARNING THAT WOULD HAVE ALLOWED A SAFE MOVEMENT FROM THE ROADWAY, AND THIS PROBLEM HAS REPEATEDLY PUT ME AND MY FAMILY IN THE MOST DANGEROUS SITUATIONS WE HAVE EVER EXPERIENCED IN A CAR. THE CAR IS IN THE DEALERSHIP FOR THE SECOND TIME FOR THE SAME PROBLEM, AND WE HAD IT IN A YEAR BEFORE THE FIRST INCIDENT FOR A REPLACED COIL AND PLUG (AT 29,000 MILES). I JUST GOT A CALL FROM THE SERVICE MANAGER TELLING ME THAT THERE IS NOTHING HE CAN DO ON PRICES FOR THE REPAIR. I WILL BE CALLING FORD CUSTOMER SERVICE, DIRECTLY, AFTER FILING THIS COMPLAINT, SINCE THIS IS OBVIOUSLY A RECALL SITUATION. WE PURCHASED AN EXTENDED WARRANTY FOR $1300. IT WAS FOR 5 YEARS OR 60,000 MILES. THIS WAS A WASTE OF MONEY. THE ONLY THING WE GOT COVERED UNDER THAT WARRANTY WAS A WINDOW MOTOR THAT BROKE. INCLUDING THE WARRANTY FOR WHICH WE PAID, WE HAVE PAID OVER $2500 IN SERVICE FEES TO OUR DEALERSHIP. THE CURRENT MILEAGE IS JUST OVER 42,000. WE PURCHASED THE CAR, NEW, FOR $28,000. *TR
Engine, Jul 3, 2013
ON JUNE 24,2013 I WAS COMING BACK FROM ARIZONA TRAVELING ON THE TWO LANE FREEWAY AT 70 MILES AN HOUR WITH THE AIR CONDITIONING RUNNING. WITH NO WARNING WHAT SO EVER THE ENGINE JUST QUIT AND FORTUNATELY, I WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD. HAD I BEEN ON A FOUR LANE FREEWAY IN THE FAST LANE AT TRAFFIC TIME IT WOULD HAVE BEEN A DIFFERENT STORY. I AM VERY CONCERNED THIS COULD HAVE RESULTED IN A REAR END COLLISION. AFTER SITTING ON THE SHOULDER FOR 10 MINUTES THE ENGINE STARTED AND I CONTINUED MY TRIP WITHOUT ANY ADDITIONAL PROBLEMS. I DIDN'T DRIVE THE CAR AGAIN AFTER I GOT HOME UNTIL I TOOK IT TO HUNTINGTON BEACH FORD FOR INSPECTION. THE DEALER FOUND THE ELECTRIC WATER PUMP WAS FAULTY AND FAILED THEIR TEST. THE WATER PUMP WAS REPAIRED, THE SYSTEM FLUSHED AND IT TESTED OK. A TEST DRIVE WAS ALSO PERFORMED BY THE DEALER WITH PASSING RESULTS. THE COST OF THIS WORK WAS $829.99 DOLLARS. I AM WRITING TO YOU OUT OF CONCERN FOR OUR FAMILY AND OTHERS THAT OWN THIS VEHICLE SINCE WE NO LONGER CAN TRUST WE WON'T HAVE ANOTHER NO WARNING ENGINE SHUT DOWN SOME PLACE WE WON'T BE ABLE TO GET TO THE SHOULDER OF THE ROAD. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jul 2, 2013
TRAVELING ON HIGHWAY. INDICATOR COMES ON AND SAYS "STOP SAFELY NOW". THEN THE ENGINE CUTS OUT. YOU THEN HAVE TO HOPE YOU CAN GET TO THE SHOULDER. ONCE YOU TURN THE KEY OFF, YOU CAN START UP THE ENGINE. THIS HAPPENED 6 TIMES. HOW CAN A CAR COMPANY PROGRAM THIS KIND OF UNSAFE PROCEDURE INTO A CAR. *TR
Vehicle speed control, Jun 24, 2013
I HAD THE CRUISE CONTROL SET AND WAS DRIVING AT BETWEEN 55 AND 60 ON THE METER. I WAS IN AN AREA WHERE THE ROAD DIPS AND RISES. COMING UP A RISE IT ACCELERATED BUT THEN CONTINUED BEYOND THE SET SPEED. APPLYING THE BRAKES DID RESULT IN REGAINING CONTROL OF THE SPEED. THIS WAS NOT THE FIRST OCCURRENCE, AND IT SEEMS TO ME THAT THIS HAPPENS AFTER HAVING GONE UP A HILL. I CHECKED TO SEE IF THERE WERE RECALLS ISSUED FOR MY CAR AND IT APPEARS THAT THERE IS NOT ONE FOR THE 2007 MODEL, BUT RESEARCH HAS REVEALED SEVERAL SIMILAR COMPLAINTS. *TR
Service brakes, Jun 18, 2013
AS I WAS DRIVING DOWN THE ROAD, THE ABS AND 4X4 LIGHTS STARTED GOING OFF, WITH THE ABS ENGAGING ERRATICALLY WITH NO APPARENT REASON DUE TO CLIMATE OR TERRAIN. I CALLED FORD DEALER AND THEY SAID EITHER THE AXLE OR THE BRAKE HUB WOULD HAVE TO BE REPLACED, AT THE EXPENSES OF HUNDREDS OF DOLLARS JUST FOR THE PART, AND LIKELY HUNDREDS MORE FOR LABOR! I THEN GO ONLINE, HOWEVER, A SEE A LITANY OF COMPLAINTS FOR THE FORD ESCAPE HYBRID AND MERCURY MARINER SPANNING OVER THE COURSE OF A DECADE - ALL WITH THE EXACT SAME DESCRIPTION OF WHAT I EXPERIENCED. ALL THE TESTIMONIALS POINTED TOWARDS A THE FAULTY DESIGN OF THE TONE RING THAT IS USED BY THE ABS TO GAGE DRIVING CONDITIONS. APPARENTLY, AFTER A FEW YEARS OF DRIVING, IT TENDS TO SNAP! THIS 5$ - $15 DOLLAR PART IS THEN USED FOR AND AN EXCUSES FOR A REPAIR THAT MAY SPILL OVER INTO THOUSANDS OF DOLLARS, WHILE NOT TO MENTION, ENDANGERING THE DRIVER AND PASSENGERS OF SAID VEHICLES. WHEN I ASKED THE DEALER IF THEY'D REPLACE ONLY THE TONE RING, THEY SAID THEY DO NOT STOCK THE TONE RING ONLY, BUT THEY DO STOCK THE BRAKE HUB AND AXLE. THIS IS OBVIOUSLY A DANGEROUS MANUFACTURING FLAW, ONE THAT COULD PUT THE SAFETY OF THE DRIVER AT RISK. I WOULD HOPE THE DOT WOULD STRONGLY ENCOURAGE FORD TO CORRECT THIS CALAMITY BY REPLACING THE POORLY DESIGNED TONE RING WITH SOMETHING DURABLE, TO BETTER REFLECT THE QUALITY OF PRODUCT WE'D LIKE TO EXPECT FROM FORD, NOT TO MENTION A GENERAL SENSE OF CONCERN FOR OUR WELLBEING. *TR
Power train, Engine, May 28, 2013
AFTER DRIVING APPROX 20 MIN ON THE FREEWAY, MY 2007 FORD ESCAPE HYBRID SHUT OFF. WARNING LIGHT CAME ON DISPLAYING: MOTOR TEMP HIGH. THEN, STOP SAFELY. CONSIDERING I WAS IN THE MIDDLE OF THE FREEWAY IN PHOENIX AZ, THE 2ND WARNING STATEMENT WAS QUITE UN-NERVING. WHEN I FINALLY MADE IT TO THE SHOULDER OF THE FREEWAY, I OPENED THE HOOD, NOTHING WAS OVERHEATING, NO STEAM, COOLANT LEVELS NORMAL. THE VEHICLE STARTED AGAIN WITHOUT ISSUE. I PROCEEDED APPROX 5 MINUTES DOWN THE FREEWAY AND EXITED. WHEN ATTEMPTING TO CROSS THE STREET AT THE END OF THE EXIT RAMP, THE VEHICLE SHUT DOWN AGAIN, DISPLAYING THE SAME MESSAGES. THIS INCIDENT LEFT ME IN THE MIDDLE OF A BUSY ROAD. WHEN I FINALLY ARRIVED HOME, I CONTACTED A FRIEND WHO IS MORE KNOWLEDGEABLE THAN I REGARDING MECHANICAL ISSUES. HE SAID HE HAD HEARD OF THIS AND SUGGESTED I LOOK ON THE INTERNET. I AM APPALLED AT THE # OF OCCURRENCES OF THE SAME ISSUE THAT HAVE BEEN REPORTED. YET NO ONE, NOT THE MANUFACTURER OR THE DEALERSHIPS HAVE NOTIFIED THE CONSUMER OF THIS VERY DANGEROUS SITUATION. MY FATHER HAS PURCHASED FORDS FOR YEARS. THIS IRRESPONSIBLE ACTION, OF FAILURE TO NOTIFY THE CONSUMER OF POTENTIALLY DANGEROUS MALFUNCTIONS, DOES NOT FIT THE RESPONSIBLE COMPANY THAT HE HAS ALWAYS DESCRIBED. *TR
Electronic stability control (ESC), Engine, May 19, 2013
MANY OF THE CASES INCLUDE THE ILLEGAL ACTIVITIES OF FORD AND THEIR NEGLECT TO HANDLE ANY OF THE ISSUES. ONE OF THE CASES INCLUDED A TEENAGE GIRL HAVING THE SAME VEHICLE AS MYSELF. HER PARENTS HAD REPORTED THE ISSUES TO FORD AND THEY NEVER FIXED THE PROBLEM(S) TO MAKE THIS ONE STORY OF MANY SHORT...THE GIRLS CAR BROKE DOWN WHILE SHE WAS DRIVING HOME AND FROM THE CASE HER PHONE DID NOT HAVE RECEPTION. A MAN WAS DRIVING BY AND SHE HAILED HIM TO PULL OVER AND HE ENDED UP RAPING THE GIRL AND MURDERING HER. THE FAMILY WAS BLAMED AND FORD WAS NOT PROPERLY CHARGED. THERE WERE OTHER CASES I STUDIED THAT INVOLVED FORD THAT INCLUDE MOSTLY THE TRANSMISSIONS LIGHTING ON FIRE AND KILLING THE INDIVIDUALS. THIS IS BEYOND A REASONABLE DOUBT THAT FORD NEEDS TO BE FACE JUDGMENT UNDER THE SUPREME COURT FOR THIS GROSS NEGLIGENCE. THEY HAVE LET SEVERAL INNOCENT PEOPLE DIE WHILE THEY ARE POCKETING MILLIONS OF DOLLARS. EVERY TIME I HAVE CONTACTED THE DEALERSHIP OR GONE TO THEM IN PERSON THEY TRY TO RAISE PRICES ON SIMPLISTIC PARTS THAT YOU CAN BUY CHEAPER ONLINE OR AT WALMART. THEY CHARGE FEES FOR EVERY SINGLE THING; EVEN IF YOUR FULLY COVERED WITH INSURANCE IT STILL IS NOT MUCH OF A DIFFERENCE. THEY HAVE HIDDEN IMPORTING PARTS FROM THIRD WORLD COUNTRIES AND IT IS ABOUT TIME THAT THEY ARE EXPOSED FOR ALL THEIR MISCONDUCT; AS I DO NOT FIND IT IN ANY WAY FOR ANYONE NOR A COMPANY TO LET INNOCENT PEOPLE BE MURDERED. IT IS A FELONY UNDER THE LAW OF THE UNITED STATES OF AMERICA. THE COURT CASES DATE BACK DECADES, IF THEIR WORKERS COULD NOT FIX THE "ISSUES" YEARS AGO AND THEY EVEN HAD ISSUES THE LAST YEAR WITH SEVERAL TEENAGERS GOING TO THEIR PROM THAT RESULTED IN DEATH AS WELL THEN I WOULD STATE BEYOND A REASONABLE DOUBT FORD COMPANY SHOULD GO OUT OF BUSINESS AND MAKE SURE THEY PAY EVERY PENNY BACK TO ALL THE VICTIMS INCLUDING MYSELF AND OTHERS THAT PURCHASED THEIR TOY CARS. *TR
Power train, Electrical system, Apr 8, 2013
I WAS DRIVING AT FREEWAY SPEED AND THE CAR SUDDENLY GAVE THE SIGNAL "STOP CAR SAFELY NOW." I IMMEDIATELY BEGAN TO LOSE POWER AND BARELY HAD TIME TO PULL OVER TO THE LEFT-HAND SHOULDER TO GET OUT OF THE WAY OF TRAFFIC. NO PREVIOUS SIGNAL (E.G. WRENCH LIGHT OR WARNING TRIANGLE) HAD APPEARED TO GIVE ME ADVANCE WARNING. THIS HAD HAPPENED BEFORE (SEE 2/1/13 COMPLAINT), BUT WHEN WE TOOK THE CAR TO THE SHOP AFTER THAT FIRST OCCURRENCE, THEY WERE UNABLE TO IDENTIFY ANY PROBLEMS, SO I HAD DRIVEN IT AGAIN. BOTH TIMES THE PROBLEM OCCURRED AFTER SUSTAINED (2 HRS) FREEWAY SPEED (70 MPH) DRIVING. THIS TIME I WAS TOWED TO A FORD DEALERSHIP WHERE THEY IDENTIFIED THAT THE HYBRID BATTERY SYSTEM HAD OVERHEATED AND NUMEROUS PARTS NEEDED REPLACEMENT. *TR
Power train, Apr 8, 2013
I WAS DRIVING AT FREEWAY SPEED AND THE CAR SUDDENLY SHOWED THE SIGNAL: "STOP SAFELY NOW," AND I IMMEDIATELY BEGAN TO LOSE POWER. I BARELY HAD TIME TO PULL TO THE SHOULDER TO GET OUT OF THE WAY OF 70-MPH TRAFFIC. NO PREVIOUS SIGNAL SHOWED ON THE DASH (E.G., THE WRENCH SIGNAL) TO GIVE ME ANY ADVANCE WARNING. *TR
Power train, Vehicle speed control, Engine, Mar 30, 2013
AFTER ONLY 2 MONTHS OF PURCHASE O/D LIGHT WENT ON AND TRANSMISSION SHOT!!! ABSOLUTELY HEART WRENCHING AS I HAVE NO WAY TO WORK NOW... *TR
Engine, Mar 14, 2013
WHEN THERE IS A FAULT WITH THE ELECTRICAL HYBRID BATTERY SYSTEM, THE VEHICLE CUTS POWER COMPLETELY TO THE ENGINE. IT SIMPLY FLASHES A "STOP SAFELY NOW" MESSAGE. HAVING TO POTENTIALLY CUT ACROSS 4 LANES OF FREEWAY TRAFFIC WITHOUT POWER IS VERY DANGEROUS. I NEARLY HAD AN ACCIDENT SEVERAL TIMES DUE TO THIS. IF THE HYBRID SYSTEM HAS A FAULT, IT SHOULD STILL KEEP THE GAS ENGINE OPERATIONAL. ADDITIONALLY, THE FAULT IS VERY INTERMITTENT, AND MY FORD FACTORY MECHANIC COULD NOT TRACK DOWN ANY DEFINITE CAUSE. *TR
Electrical system, Engine, Mar 14, 2013
WE TOOK OUR 2007 FORD ESCAPE (APROX 60,000 MILES) ON A ROAD TRIP FROM OMAHA NE TO ST. LOUIS MO ON 3/10/13 AND ARRIVED WITH NO ISSUES. ON OUR RETURN TRIP WE DROVE ABOUT 100 MILES UNTIL THE CAR STOPPED ON THE INTERSTATE. THE VEHICLE COMPLETELY SHUT DOWN AND ALL OF THE WARNING LIGHTS CAME ON AT THE SAME TIME. WE WERE ABLE TO COAST TO THE SHOULDER SAFELY BUT WERE UNABLE TO RESTART THE VEHICLE. WE HAD AAA TOW THE VEHICLE ABOUT 30 MILES TO THE CLOSEST TOWN AND AAA APPROVED MECHANIC. WHEN THE MECHANIC LOOKED AT THE VEHICLE THEY DETERMINED THAT THE VEHICLE HAD BURNED THROUGH ALL OF THE OIL AND WAS COMPLETELY EMPTY CAUSING THE ENGINE TO SEIZE UP. THERE WERE NO WARNING LIGHTS INDICATING LOW OIL UP UNTIL THIS POINT. I HAD RECENTLY HAD MY OIL CHANGED ABOUT 8 WEEK AND LESS THAN 1000 MILES PRIOR TO THIS INCIDENT AND THERE WERE NO LEAKS SO IT SEEMS VERY IMPROBABLY THAT THE VEHICLE WOULD HAVE USED 4 QTS OF OIL IN THAT TIME. I CONTACTED FORD AND THE VEHICLE IS JUST OUT OF THE WARRANTY PERIOD AND THEY ARE UNWILLING TO ASSIST. IN MY RESEARCH IT APPEARS THAT THIS MAY BE A COMMON OCCURRENCE ON THIS VEHICLE AT ABOUT 60-70K MILES AND MAY WARRANT ADDITIONAL RESEARCH. I AM CURRENTLY ATTEMPTING TO GET MY VEHICLE TRANSPORTED THE 350 MILES HOME TO GET A SECOND OPINION AND REPAIRED. THE CURRENT ESTIMATES I RECEIVED FOR REPAIR ARE BETWEEN $3,500-6,000. HTTP://WWW.CARCOMPLAINTS.COM/FORD/ESCAPE/2007/ENGINE/ENGINE_FAILURE.SHTML. *TR
Vehicle speed control, Mar 13, 2013
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK IN OPEN THROTTLE. THE CONTACT HAD TO ABRUPTLY APPLY THE BRAKES IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE ACCELERATION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 71,000.
Engine, Mar 12, 2013
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE BEGAN TO KNOCK AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE HAD SEIZED DUE TO NO OIL BEING IN THE VEHICLE. THE MECHANIC STATED THAT THERE WAS NO SIGN OF AN OIL LEAK. THE CONTACT WAS ALSO INFORMED THAT THE ENGINE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 92,000.
Suspension, Electronic stability control (ESC), Service brakes, Mar 12, 2013
FIRST, THE VEHICLE HAS BEEN REGULARLY MAINTAINED PER THE NORMAL MAINTENANCE SCHEDULE. WHILE DRIVING ON 03/09/13, NOTICED THE ABS DASH LIGHT STAYED LIT. THE 4WD DASH LIGHT ALSO STARTED TO BLINK INTERMITTENTLY. ON 03/11/13 I CALLED THE LOCAL FORD DEALER AND SCHEDULED AN APPOINTMENT TO HAVE THE PROBLEMS DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH A BROKEN TONE RING ALONG WITH MARGINAL BRAKE PADS. REPORTEDLY THE ABS AND 4WD SENSORS ARE INTERCONNECTED. REPORTEDLY, THE FRONT ROTORS HAD TO BE REPLACED BECAUSE THEY WERE TOO PITTED TO BE TURNED. QUESTIONED THE SERVICE DEPARTMENT ABOUT SERVICE BULLETINS OR RECALLS, NONE WERE LIST ON THE ESCAPE CONCERNING THIS ISSUE. ACCORDING TO ONE OF THE SERVICE MANAGERS, THE PROBLEM WITH THE TONE RING IS NOT A COMMON ISSUE. WHILE WAITING ON HE REPAIRS, I CHECKED THE INTERNET AND FOUND THAT THIS IS A COMMON PROBLEM WITH REPEAT FAILURES OF THE PART. I PRESENTED THIS INFO TO THE SERVICE DEPARTMENT WITHOUT ANY RELIEF OR RECOURSE OTHER THAT I WOULD PROBABLY HAVE TO PAY TO HAVE THIS DONE AGAIN. ANOTHER NOTE, THE REPAIRS HAVE A 12 MONTH, 12,000 MILE WARRANTY. IF THE DEFECTIVE PART HAS TO BE REPLACED, THE WARRANTY GOES BACK TO THE ORIGINAL DATE OF INSTALL. THIS APPEARS TO BE A COMMON PROBLEM WITH POSSIBLE SERIOUS REPERCUSSIONS WHICH IS NOT BEING ADDRESSED BY FORD. *TR
Power train, Vehicle speed control, Mar 8, 2013
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TRANSMISSION WAS REPLACED DUE TO INTERNAL DAMAGE. IN 2010, THE TRANSMISSION WAS REBUILT BY AN AUTHORIZED DEALER. IN ADDITION, THE ACCELERATOR PEDAL SEIZED ON NUMEROUS OCCASIONS AND AFTER REPEATED ATTEMPTS, THE PEDAL RELEASED. THE CONTACT PERFORMED THE REPAIR WHICH CONSISTED OF CLEANING THE THROTTLE BODY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Power train, Engine, Mar 6, 2013
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.*TR
Power train, Feb 26, 2013
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE THEN STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION HOWEVER, THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS APPROXIMATELY 31,000. UPDATED 04/30/13*LJ
Visibility, Feb 9, 2013
AS I WAS COMING OUT OF WORK TO GO TO LUNCH I WALKED UP TO THE CAR AND SAW ALL SORTS OF GLASS ON THE GROUND AND THEN LOOKED UP AND SAW THAT MY REAR WINDOW HAD BLOWN OUT. THE RUBBER THAT HOLDS THE WINDOW WAS ON THE OUTSIDE OF THE CAR. I HAD A POLICE OFFICER COME OUT AND LOOK AT IT AND HE DETERMINED THAT IT WAS NOT VANDALISM OF ANY TYPE. IT WAS A BRIGHT SUNNY DAY AND ABOUT 28 DEGREES. IT WAS PARKED IN THE PARKING LOT AND IT JUST BLEW OUT. I AM GRATEFUL FOR THAT BECAUSE I DRIVE QUITE A WAYS TO WORK ON A VERY BUSY ROAD AND IF THAT HAD HAPPENED WHILE I WAS DRIVING IT MAY OF CAUSED A SERVE ACCIDENT. *TR
Engine, Feb 1, 2013
I WAS TRAVELING NORTHBOUND ON I-95 IN MARYLAND, ABOUT 10 MILES SOUTH OF ELKTON. WHILE DRIVING IN THE SECOND FROM THE RIGHT LANE, IN HEAVY TRAFFIC JUST AFTER DARK, THE ENGINE COMPLETELY SHUT DOWN, WITH NO WARNING. MY INFORMATION SCREEN SAID "HYBRID SYSTEM FAILURE, PULL OVER IMMEDIATELY." I HAD NO POWER OF ANY KIND, HAD TO NAVIGATE HEAVY TRAFFIC AT HIGH SPEEDS, AND PULL OVER TO THE SHOULDER. IT WAS VERY DIFFICULT AND VERY DANGEROUS TO NAVIGATE. AFTER SITTING ON THE SHOULDER FOR SEVERAL MINUTES, THE CAR FINALLY STARTED, AND I WAS ABLE TO CONTINUE ON FOR A FEW MILES BEFORE IT HAPPENED AGAIN. AT LEAST I WAS IN THE RIGHT LANE THIS TIME. I AGAIN WAITED, AND ONCE AGAIN THE ENGINE STARTED. I PULLED OFF AT THE ELKTON EXIT, AND SPENT THE NIGHT AT A LOCAL HOTEL. THE NEXT MORNING, I CALLED THE LOCAL FORD DEALER, AND WAS TOLD THAT, SINCE I WAS NOT A REGULAR CUSTOMER, THEY COULD NOT HELP ME FOR TWO DAYS. AFTER TOWING THE CAR TO MY HOME DEALER, ABOUT 75 MILES, I WAS INFORMED THAT IT WAS A WATER PUMP FAILURE, NOT A HYBRID SYSTEM FAILURE, AND THEREFORE NOT COVERED BY THE WARRANTY. THIS SEEMED CURIOUS TO ME AS THERE WAS NO INDICATION THAT THE ENGINE WAS OVERHEATING, AND THE CAR ITSELF INDICATED THAT THERE WAS A HYBRID SYSTEM FAILURE. WHY WOULD THEY DESIGN A VEHICLE TO COMPLETELY SHUT DOWN, WITH NO WARNING. I CAN NOT IMAGINE THE PANIC THIS MAY HAVE CAUSED WITH A LESS EXPERIENCED DRIVER. THIS HAD DISASTER WRITTEN ALL OVER IT. FURTHER, I DO NOT UNDERSTAND WHY THIS WAS NOT A WARRANTY ISSUE. THE HYBRID SYSTEM IS SUPPOSEDLY WARRANTED FOR 100,000 MILES. THE SYSTEM SHOULD BE DESIGNED TO WARN THE DRIVER THAT A PROBLEM IS IMMINENT, AND THE ENGINE WILL SHUT OFF IN A SHORT PERIOD OF TIME. AS DESIGNED, THIS IS A TERRIBLE AND DANGEROUS WARNING SYSTEM, AND THE WARRANTY SERVICE FROM FORD IS VAGUE AND AWFUL. *TR
Engine, Jan 24, 2013
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED HOWEVER, THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE. THE FUEL PUMP, FUEL PUMP MODULE AND BATTERY WERE REPLACED. THE FAILURE RECURRED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE VEHICLE. THERE WAS A CONCURRENT INVESTIGATION ASSOCIATED WITH THE FAILURE UNDER NHTSA ACTION NUMBER: DP12006 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.
Service brakes, Jan 3, 2013
WARNING LIGHT (ABS) AND MESSAGES APPEARED (SERVICE 4 X 4, SERVICE BRAKES SOON) UNEXPECTEDLY. AFTER LETTING THE CAR SIT FOR A DAY, THE LIGHT AND MESSAGES WENT AWAY. HOWEVER, THE NEXT TIME THE CAR WAS DRIVEN, IT BUCKED WHEN THE BRAKES WERE APPLIED, AND THE TRACTION CONTROL WARNING LIGHT CAME ON - ON A DRY ROAD. AFTER RESEARCHING THE PROBLEM ONLINE, IT SEEMS THAT MANY ESCAPE HYBRID OWNERS HAVE HAD THE SAME ISSUE. OWNER IS AFRAID TO DRIVE THE CAR FOR FEAR OF COMPLETE BRAKE FAILURE AND AFRAID TO TAKE IT TO THE DEALER FOR FEAR OF COSTLY REPAIRS FOR THIS ISSUE AFTER HAVING SPENT $5000 TO REPAIR COMPLETE FAILURE OF POWER TRAIN SYSTEM. *TR