2007 Ford Escape
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 393 owner complaints filed for this model year. This is the 20th highest complaint count among 26 Escape model years with reports.
Of the 2007 reports, 16 involved a crash and 3 involved a fire. 9 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
393 reports, newest first.
Engine, Fuel/propulsion system, May 21, 2012
I WAS DRIVING ON THE FREEWAY WHEN THE ENGINE SHUT OFF AND 'MASTER VEHICLE ELECTRICAL HAZRARD WARNING LAMP' CAME ON. FORTUNATELY I ONLY HAD TO CROSS ONE LANE IN MODEST TRAFFIC. THE OWNER'S MANUAL INSTRUCTIONS STATE 'STOP THE VEHICLE, SHIFT TO PARK, TURN THE KEY TO OFF POSITION AND ATTEMPT TO RESTART THE VEHICLE. IF THE FAULT REMAINS, THE VEHICLE MAY REQUIRE RESETTING THE SHUT-OFF SWITCHES.' FOLLOWING THE INSTRUCTIONS, I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING WITHOUT RESETTING ANY SWITCHES. THE WARNING LIGHT REMAINED OFF AND HAS NOT COME BACK ON AGAIN. I HAVE SHEDULED AN APPOINTMENT TO TAKE THE VEHICLE TO A DEALER. IN THE MEAN TIME I HAVE SEARCHED THE WEB FOR DRIVERS WITH SIMILIAR EXPERIENCES AND HAVE COME ACROSS QUITE A FEW. I PERSONALLY DO NOT FEEL SAFE DRIVING A VEHICLE THAT CAN SHUT OFF WITHOUT WARNING, ESPECIALLY ON A BUSY HIGHWAY. THE FACT THAT FORD HAS INSTRUCTIONS IN THE OWNERS MANUAL FOR 'RESETTING THE FUEL PUMP/HIGH VOLTAGE SHUT OFF SWITCHES' IS ALARMING IN ITSELF ESSENTIALLY I CAN BE TRAVELING IN URBAN RUSH HOUR TRAFFIC AND A COMPUTER CAN DECIDE TO SHUT OFF THE ENGINE. I URGE YOU TO REQUIRE FORD TO ADDRESS THIS DEFECT. *TT
Engine, May 21, 2012
WAS DRIVING ON FREEWAY AT 75 MPH WITH CRUISE CONTROL ON FOR APPROXIMATELY 5 TO 10 MINUTES AND ENGINE QUIT. A RED TRIANGLE WITH EXCLAMATION MARK SYMBOL ILLUMINATED ON DASH AND THE MESSAGE CENTER DISPLAYED "STOP VEHICLE SAFELY NOW". THE VEHICLE DECELERATED WITHOUT ENGINE POWER AND ONLY THE ELECTRIC MOTOR WAS WORKING TO DRIVE THE CAR TO THE SHOULDER OF THE FREEWAY. I DID A SYSTEM CHECK AND ALL RESULTS WERE NORMAL. I SHUT THE VEHICAL OF AND RESTARTED IT AND DID ANOTHER SYSTEM CHECK WHICH GAVE ALL NORMAL RESULTS AGAIN. I CONTINUED MY TRIP AND THE PROBLEM HAS NOT HAPPENED AGAIN. *TT
Service brakes, Hydraulic, Apr 24, 2012
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY A DEALER, THE DEALER STATED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 79,000. THE VIN WAS UNKNOWN.
Steering, Apr 13, 2012, crash
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE TURNING. THERE WAS ALSO AN ABNORMAL HISSING SOUND WITHIN THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO SEVEN DIFFERENT INDEPENDENT MECHANICS FOR DIAGNOSTICS. THE MECHANICS REPLACED THE DRIVER SIDE LOWER CONTROL ARM, BALL JOINTS AND STEERING PUMP. THE FAILURE CONTINUED AFTER THE REPAIR. LATER, THE FAILURE RECURRED AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT THEN CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO ADVISED THAT THE RACK AND PINION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Engine and engine cooling, Electrical system, Vehicle speed control, Apr 12, 2012
MY VEHICLE WAS RUNNING PERFECTLY AND HAD JUST BEEN SERVICED. I WAS DRIVING WITH MY WIFE AND CHILDREN IN MILD CONDITIONS WHEN THE "STOP SAFELY NOW" MESSAGE APPEARED AT THE SAME TIME THE VEHICLE LOST ALL POWER AND WAS IN A GLIDE. WE LUCKILY MADE IT TO THE SIDE OF THE ROAD AS WE WERE TRAVELING IN THE NUMBER 1 LANE FURTHEST FROM ANY PLACE TO STOP. WE WERE NEARLY KILLED BY A TRUCK TRYING TO GET OVER TO THE SIDE OF THE ROAD. THIS HAS HAPPENED ON 3 OTHER OCCASIONS IN THE FOLLOWING MONTHS. ALL INSTANCES BUT ONE WERE ON THE HIGHWAY. ALL PUT ME IN A VERY DANGEROUS SITUATION. *TR
Engine and engine cooling, Electrical system, Apr 11, 2012, fire
2007 FORD ESCAPE HYBRID. CONSUMER STATES VEHICLE CAUGHT FIRE WHILE DRIVING *TGW THE CONSUMER STATED SMOKE BEGAN TO ENTER THE VEHICLE FROM UNDER THE DASH ON THE PASSENGER SIDE. MINUTES THE LATER, THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. THE INSURANCE ADJUSTER COULD NOT DETERMINE THE CAUSE OF THE FIRE, DUE TO THE EXTENT OF THE DAMAGE. *JB
Engine and engine cooling, Power train, Apr 10, 2012
NO PRIOR ISSUE -JUST STARTED TO REV UP WHILE DRIVING THEN CONKED OUT-IN THE MIDDLE OF THE ROAD HAVE HAD IT DIAGNOSED AND THE TRANSMISSION IS SHOT- NO ISSUE WITH THE TRANSMISSION FLUID-NO SMELL NOTHING I BASICALLY ONLY DRIVE THE CARE UP AND DOWN THE STREET I LIVE -NOT A BELTWAY DRIVER-NEVER DRIVE IN SNOW SINCE I AM SECOND OWNER - BOUGHT WHEN 1 YEAR OLD- HAVE HAD 5 YEARS FORD REFUSES TO OFFER WARRANTY AS IT IS 6 YEARS ALSO HAVE HAD REPEATED ISSUES WITH A STICKING GAS PEDAL- NON ACCELERATING -JUST STICKING AND HAVING TO FORCE IT TO RELEASE BY CONSTANT PRESSING ON IT. *TR
Engine and engine cooling, Mar 26, 2012
WHILE TRAVELING ON I80 (ABOUT 30 MILES TO SUGAR BOWL SKI RESORT), THE GAS ENGINE SUDDENLY SHUTDOWN WITHOUT ANY WARNING AT ABOUT 60 MPH. THERE WAS A RED TRIANGLE LIGHT AND "STOP SAFELY NOW" MESSAGE WAS DISPLAYED. LUCKILY, I WAS ON THE RIGHT MOST LANE AND I COULD PULL TO THE SIDE OF THE ROAD TO AVOID INCOMING TRAFFIC FROM BEHIND. THIS WAS EXTREMELY DANGEROUS AS THIS MAY CAUSE SERIOUS ACCIDENTS. THE CAR WAS DIAGNOSED AT A FORD DEALERSHIP AND THE MOTOR ELECTRONICS COOLING SYSTEM WAS FAILING. FORD IS FULLY AWARE OF THIS PART FAILING FREQUENTLY AND FORD HAS A SERVICE BULLETIN FOR IT: TSB 08-24-5. *TR
Service brakes, Hydraulic, Mar 1, 2012
I WAS LEAVING THE PARKING LOT AT MY OFFICE AND "SERVICE BRAKE SYSTEM" "SERVICE 4X4" AND ABS LIGHT ALL COME ON. IT APPEARS TO BE SPLIT TONE RING - A WELL KNOWN ISSUE WITH FORD ESCAPE HYBRID IF YOU SEARCH WITH GOOGLE. *TR
Visibility, Dec 15, 2011
REAR GLASS EXPLODED. *TR
Service brakes, Hydraulic, Dec 2, 2011
I KNEW I NEEDED TO HAVE MY BRAKES AND ROTORS DONE SO I TOOK THEM IN TO GET FIXED AT MEINEKE. AFTER THEY WERE FINISHED THEY TOOK IT FOR THE NORMAL TEST DRIVE TO MAKE SURE EVERYTHING WAS WORKING CORRECTLY. THEY NOTICED THAT THE ANTI-LOCK BRAKES CAME ON BUT THE LIGHT WASN'T COMING ON. THEY TOLD ME TO TAKE IT TO FORD BECAUSE THEY CANT HANDLE ABS. I TOOK IT TO FORD AND THEY TOLD ME THAT MY FRONT LEFT TONE RING WAS CRACKED. I PAID ALMOST $350 FOR A $10 PIECE TO BE PUT ON. I DROVE IT FOR ABOUT 3 DAYS AND IT STARTED TO HAPPEN AGAIN. I HAVE NOT TAKEN IT BACK BECAUSE I CANT AFFORD TO PAY $100 JUST FOR THEM TO LOOK AT IT TO TELL ME ITS THE SAME THING AGAIN. SOME THING NEEDS TO BE DONE ABOUT THIS. *TR
Power train, Nov 25, 2011, crash
I WAS PARKED ON THE SIDE OF THE ROAD, GOT OUT OF MY VEHICLE,WHEN I TURNED AROUND MY VEHICLE WAS HEADING TOWARD ME TRIED TO STOP IT RAN ME OVER AND THEN HIT A TREE , I RECEIVED INJURY TO MY LEGS, ALSO HAD TO HAVE MY CAR FIXED ON THE LEFT FRONT END. I WOULD LIKE TO HAVE FORD LOOK INTO THIS COMPLAINT, ALSO I FEEL I SHOULD BE REIMBURSED, FOR MY INJURIES AND THE COST FOR ME TO FIX THIS VEHICLE. *TR
Engine and engine cooling, Electrical system, Nov 22, 2011
ON THE NIGHT OF OCTOBER 21, 2011 I WAS DRIVING ON RT.66W NEAR GAINESVILLE, VA IN MY 2007 FORD ESCAPE HYBRID WITH APPROXIMATELY 71,500 MILES.. AN ALARM SOUNDED AND I GOT A DASH MESSAGE READING "STOP THE CAR SAFELY NOW". CONCURRENTLY, I LOST POWER AND WAS FORCED TO IMMEDIATELY PULL OVER TO THE SHOULDER. WHEN I CONSULTED THE OWNER'S MANUAL, I WAS INFORMED IT WAS A PROBLEM WITH THE HYBRID SYSTEM. THE MANUAL SUGGESTED TURNING OFF THE CAR & RESTARTING. WHEN I DID THIS, THE WARNING LIGHT WENT OFF AND THE POWER RETURNED. I WAS EXTREMELY CONCERNED ABOUT PULLING INTO 70 MPH TRAFFIC AND CRAWLED DOWN THE SHOULDER UNTIL I COULD EXIT. FOR THE NEXT 35 MILES (UNTIL I GOT TO MY DESTINATION) THIS SAME THING OCCURRED 3 MORE TIMES ON DARK, RURAL ROADS. LUCKILY, MY HUSBAND WAS TRAVELING THE SAME ROUTE IN ANOTHER CAR, TRAFFIC WAS LIGHT, AND THERE WERE AVAILABLE SHOULDERS ON THE ROAD FOR AN IMMEDIATE PULL-OVER. THIS WAS A DANGEROUS AND FRIGHTENING SITUATION. I CONSIDER THE SUDDEN LOSS OF POWER ON A HIGH-SPEED HIGHWAY TO BE AN EXTREMELY DANGEROUS SAFETY PROBLEM. THIS WARRANTS A RECALL OF THE FAILING PARTS TO PREVENT ANY OTHER OCCURRENCES WHICH COULD LEAD TO SERIOUS ACCIDENTS AND POSSIBLY FATALITIES. *TR THE DEALER REPLACED THE COOLING FAN AND WATER PUMP
Vehicle speed control, Oct 31, 2011
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE ON MULTIPLE OCCASIONS. THE CONTACT STATED THAT ON ONE INSTANCE WHEN THE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE BUT AFTER THE RELEASE OF THE PEDAL THE VEHICLE RESUMED NORMAL OPERATION. ON ANOTHER OCCASION, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE MAINTAINED A SPEED OF 20 MPH. THE FAILURE WAS RESOLVED TEMPORARILY AFTER THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 120,872.
Service brakes, Hydraulic, Oct 25, 2011
ABS FAILURE, CAUSED BY BROKEN FRONT TONE RING REOCCURS IN OCTOBER 2011 (SECOND TIME THIS HAS HAPPENED) CAR NOW HAS ONLY 49029 MILES. *TT
Vehicle speed control, Oct 1, 2011
ANYTIME TEMPERATURE IS BELOW APPROXIMATELY 50 DEGREES F, GAS PEDAL STICKS AND CANNOT BE DEPRESSED FOR ACCELERATION UNTIL VEHICLE IS BEING DRIVEN. PEDAL ALSO HANGS CLOSED AT THIS TEMPERATURE WHILE BEING DRIVEN. *TR
Suspension, Sep 21, 2011
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL SQUEAKING NOISE. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE THE DEALER NOTICED THE FRONT STABILIZER LINK WAS FRACTURED. THE DEALER REPLACED BOTH LINKS. THE CONTACT WAS UNAWARE OF WHAT HAD CAUSED THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 53,339.
Engine and engine cooling, Aug 22, 2011
I WAS DRIVING AND ALL OF A SUDDEN MY 2007 FORD ESCAPE STARTING MAKING NOISE.. I PULLED TO A GAS STATION WHERE WE FOUND NO OIL IN THE TRUCK. NOT AT ANYTIME DID MY OIL LIGHT OR EVEN MY ENGINE COME ON... MY ENGINE IS BLOWN. NOW I AM GOING TO TRY TO GET MY WARRANTY TO GET IT FIXED.. THAT SHOULD BE A "FUN" EXPERIENCE. *TR
Seat belts, Aug 15, 2011
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. WHEN THE VEHICLE WAS PURCHASED, THE CONTACT STATED THAT HE NOTICED TAPE WRAPPED AROUND THE SEAT BELT LATCH, LOCATED IN THE REAR OF THE VEHICLE. THE SEAT BELT METAL LATCH WAS LOOSE AND THERE WAS ALSO A CRACK IN THE METAL LATCH. THE DEALER MADE THE CONTACT AWARE THAT THE TAPE WAS COSMETIC AND DENIED ANY ASSISTANCE WITH REPAIR. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 69,692.
Steering, Suspension, Power train, Jun 27, 2011
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING WOULD INTERMITTENTLY FAIL WHILE DRIVING OR STOPPED. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD BECOME TIGHT AND DIFFICULT TO TURN. IF THE VEHICLE WAS STOPPED, THE STEERING WHEEL WOULD INTERMITTENTLY LOCK UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING FLUID WAS CHECKED AND ALL OF THE LINES WERE FLUSHED. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 42,000. UPDATED 08/01/11*LJ THE DEALER INFORMED THE CONSUMER THE VEHICLE NEEDED A STEERING, RACK AND LOWER CONTROL ARM. SIX MONTHS AFTER THE VEHICLE WAS PURCHASED, THE TRANSMISSION HAD TO BE REPLACED.
Service brakes, Hydraulic, Jun 2, 2011
TL*THE CONTACT OWNS A 2007 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH THE CONTACT HEARD A LOUD NOISE WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT IT BECAME DIFFICULT TO ENGAGE THE BRAKES AND CONTROL THE STEERING WHEEL. THE ABS LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE THE TECHNICIANS STATED THE EXCITER RING NEEDED TO BE REPLACED. THE TECHNICIANS WERE UNABLE TO DETERMINE HOW THE FAILURE OCCURRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Electrical system, May 24, 2011
I HAVE THIS 2007 FORD ESCAPE HYBRID WITH 50,000 MILES ON IT. IT WORKED FINE UNTIL THIS YEAR WHEN THE CAR WOULD TURN OFF AT THE LIGHT STOP AFTER A MESSAGE OF "STOP SAFELY NOW" DISPLAYED ON BOARD. I HAD TO PUT IT IN PARKING AND TURN ON THE ENGINE BEFORE I WOULD BE ABLE TO DRIVE IT AGAIN. TOOK THE VEHICLE FOR A CHECK UP AND IT TURNED OUT THAT A SMALL STONE MAD A SMALL HOLE IN THE RADIATOR. WE FIXED THE PROBLEM AND IT SEEMED TO WORK WELL UNTIL 3 MONTHS LATER WHEN IT BEGAN TO HAVE THE SAME PROBLEM, ONLY THIS TIME THE DISPLAY SHOWED WHILE DRIVING ON THE FREEWAY. I ONLY HAVE A FEW SECONDS TO FIND A WAY TO STOP SAFELY BEFORE THE CAR COMPLETELY SHUTS OFF AFTER THE "STOP SAFELY NOW" MESSAGE. IT IS SCARY SINCE IT HAPPENS EVERY FEW MILES NOW. WE SWITCHED TO DIFFERENT GAS BRANDS, MAINTAINED THE VEHICLE, CHANGED THE OIL AND FILTER ON TIME. THE OWNER'S MANUAL MENTIONS THAT THE STOP SAFELY NOW MESSAGE COULD BE AN INDICATION OF HYBRID COMPONENTS FAILURE. I DID SOME RESEARCH ONLINE AND READ FORUM DISCUSSIONS AND I FOUND OUT THAT MANY ESCAPE HYBRID OWNERS REPORT THE SAME PROBLEM. IT LOOKS LIKE A MANUFACTURER'S DEFECT TO ME. IT IS TOO COMMON TO BE JUST AN ISOLATED PROBLEM. THIS IS A SAFETY ISSUE. YESTERDAY WHEN IT HAPPENED AGAIN, OUR 10 YEAR OLD DAUGHTER WAS IN THE BACK PASSENGER SEAT AND SHE REPORTED FEELING UNSAFE AND SCARED. WE WERE DRIVING FROM WINDSOR TO CHATHAM AND DURING THE 70 MILES DRIVE ALONE, MY DAUGHTER COUNTED 7 OCCURRENCES. I AM AFRAID TO DRIVE THIS CAR ANYMORE. IS IT A DEATH OR MORE THAT WILL PROMPT INSPECTORS TO ISSUE A SAFETY RECALL FOR THESE VEHICLES? I HOPE IT IS NOT US. *TR
Engine and engine cooling, Equipment, May 9, 2011
I OWN A 2007 FORD ESCAPE, IN WHICH I PURCHASED AS A NEW VEHICLE IN 2007. WITHIN 500 MILES OF THAT PURCHASE DATE, I ENDED UP BRINGING THE VEHICLE BACK TO MY DEALERSHIP (PRESTIGUE FORD) DALLAS, TEXAS FOR REPAIRS. THE TROUBLE WAS THAT THE AC WENT COMPLETELY OUT. DUE TO THE WARRANTY THEY REPAIRED IT. ON 5/4/11, THE AC WENT OUT AGAIN IN WHICH I SENT IT TO AN AUTOMOBILE AC SPECIALIST WHICH DIAGNOSED THE PROBLEM AS A AC COMPRESSOR WITH CLUTCHES OUT. MY VEHICLE IS LESS THAN 4 YEARS OLD AND HAS 66,000 ON IT. THERE IS NO WAY THAT THE AC WOULD HAVE GONE OUT THIS EARLY IN ITS LIFE. I WOULD LIKE TO SPEAK WITH SOMEONE TO REPORT THIS ISSUE AS IT MAY BE A TREND TOWARDS A RECALL. I CAN BE REACHED AT [XXX]. I SHOULD NOT EXPECT TO PAY FOR A $1200.00 EXPENDITURE ON A 2007 VEHICLE WITH LESS THAN 66,000 MILES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Hydraulic, May 5, 2011
TOTAL BRAKE FAILURE. ABS AND BRAKE WARNING LIGHTS CAME ON, FOLLOWED BY TOTAL BRAKE FAILURE. OCCURRED FOLLOWING SERVICE AT FORD DEALERSHIP. THE PROBLEM FIRST OCCURRED TO MECHANICS SERVICING THE VEHICLE. I WAS NOT TOLD THAT A BRAKE FAILURE HAD OCCURRED TO THE VEHICLE. *TR
Engine and engine cooling, Mar 21, 2011
ON 3/19/2011 I WAS DRIVING MY 2007 FORD ESCAPE, PULLED INTO A PARKING SPACE, AND IT DIED. NO DASH BOARD INDICATORS (CHECK ENGINE OR OIL LIGHT) WENT ON PRIOR TO THIS PROBLEM. I TRIED TO START IT, BUT IT WOULDN'T TURN OVER. IT WAS TOWED TO A LOCAL DEALER WHEREIN THEY INDICATED THE ENGINE HAD TO BE REPLACED, A $6,400.00 COST TO ME IF MY EXTENDED WARRANTY WOULDN'T COVER IT. THEY WANT MY OIL CHANGE RECEIPTS, I ONLY HAVE A HANDFUL, I DON'T KEEP THE RECEIPTS. IF I DON'T GIVE THEM 10-12 OIL CHANGE RECEIPTS, THE EXTENDED WARRANTY WON'T COVER A THING. BEFORE EVEN LOOKING AT THE ENGINE, THE DEALER AND FORD COMPANY CUSTOMER SERVICE BLAMED ME FOR THE PROBLEM. I'VE HAD TWO OTHER CARS IN THE LAST 20 YEARS, BOTH KEPT ABOUT 10 YEARS EACH AND NEVER HAD AN ENGINE PROBLEM. THING OF IT IS THAT I NEVER HAD A PROBLEM WITH MY CAR UNTIL I BROUGHT IT IN TO THE DEALER APPROXIMATELY JANUARY 29, 2011, WHEN THEY REMOVED MY WHOLE FRONT END TO REPLACE A RING TONER FLUSH MY BRAKES AND REPLACE BRAKE PADS. I KNOW MY DASH BOARD INDICATORS WERE WORKING THEN BECAUSE THE ABS LIGHT WENT ON AND I BROUGHT IT IN THE FOLLOWING DAY. NOT SURE IF DISMANTLING MY FRONT END HAD ANYTHING TO DO WITH THE ENGINE PROBLEM OR NOT. IF SO, WOULDN'T THE DEALER BE RESPONSIBLE? *TR