2007 Ford Escape
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 393 owner complaints filed for this model year. This is the 20th highest complaint count among 26 Escape model years with reports.
Of the 2007 reports, 16 involved a crash and 3 involved a fire. 9 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
393 reports, newest first.
Power train, Nov 28, 2020
WHILE DRIVING ESCAPE AT APPROX 70MPH THE OVERDRIVE SENSOR SES LIGHT CAME ON AND ENGINE WAS MAKING A WHINING NOISE. STOPPED AND BORROWED A SCAN TOOL FROM A LOCAL GARAGE WE KNOW. CODES P0741 AND P1744 FOR TCC WERE FOUND. DROVE HOME APPROX 40 MILES. ESCAPE WAS SHIFTING POORLY AFTER EXITING EXPRESSWAY. LIMPED VEHICLE HOME. NEXT DAY 11/14/2020 ATTEMPTED TO TAKE ESCAPE TO MECHANIC. ESCAPE HAD TOTAL TRANSMISSION FAILURE AFTER ABOUT 5 MINUTES. ODOMETER READS APPROX 110,500 MILES ESCAPE WAS TOWED TO ACCURATE TRANSMISSION IN BELLEVUE, MI FOR POSSIBLE REPAIR. DIAGNOSIS WAS THAT THE VEHICLE NEEDED A TOTAL REBUILD OF THE TRANSMISSION FOR $2900. HEARD THAT SOME FORD ESCAPES WERE RECALLED FOR TRANSMISSION ISSUES AND WONDERED ABOUT 2007 FORD ESCAPE ISSUES.
Structure, Nov 11, 2020
AT 75,000 MILES THIS VEHICLE RECENTLY FAILED NH STATE SAFETY INSPECTION DUE TO EXCESSIVE RUST ON THE UNIBODY AND SUBFRAME/ CONTROL ARM PASSENGER SIDE. THE INSPECTION WAS PERFORMED AT OUR LOCAL FORD DEALERSHIP. OTHERWISE VEHICLE LOOKS DATED BUT NEW, TAKEN CARE OF WELL. EVEN THE ORIGINAL STEP BARS ARE IN GOOD SHAPE WITH LITTLE TO NO RUST.FORD HAS A RECALL ON THE 2001-2004 MODEL YEARS FOR WHAT APPEAR TO BE THE SAME ISSUE AND WILL REMEDY BY INSTALLING AN ADDITIONAL BRACE. THIS DOES NOT SOUND LIKE A GOOD/ SAFE IDEA TO ME
Structure, Sep 29, 2020
PASSENGER REAR FRAME RUSTED THROUGH AND THE SHOCK CAME RIGHT THROUGH THE TRUNK.
Vehicle speed control, Engine, Sep 8, 2020
LOSS OF MAJOR ENGINE POWER AND LOSS OF ACCELERATION WHEN PUSHING THE GAS PEDAL TO THE FLOOR. HAS NO ACCELERATION POWER ANYMORE LIKE IT DID A YEAR AGO TO NOW. REPLACE ALL SPARK PLUGS AND IGNITION COILS WITH NOW NEW ACCELERATION POWER AT ALL.
Engine, Aug 11, 2020
WHEN IT'S HOT ENGINE SHUTS OFF VERY DANGEROUS WHEN DRIVING ON HIGHWAY
Service brakes, Jul 28, 2020
MY WIFE APPROACHED A STOP SIGN AT 15 MPH, THE BRAKE PEDAL WENT TO THE FLOOR, THE VEHICLE WAS NOT STOPPING WHEN BRAKES APPLIED. SHE THOUGHT THE ACCELERATOR WAS STUCK. SHE MANAGED TO RETURN HOME. I INSPECTED THE CAR AND FOUND THE FRONT RIGHT BRAKE HOSE RUPTURED, THE BRAKE RESERVOIR DRAINED TO THE SEPARATING PARTITION. THE FAILED HOSE HAD RUPTURED AT THE STRUT ATTACH BRACKET, OBVIOUSLY A FLEX POINT. THERE WERE OTHER FAILURE POINTS IN THE HOSE RUBBER COATING VISIBLE. I REPLACED THE HOSE AND INSPECTED THE FRONT LEFT HOSE. SAME FAILURE PATTERN, VERY EARLY LEAKAGE NOTED AT THE BODY HARDLINE CONNECTION AND THE STRUT ATTACH BRACKET. I REPLACED THAT HOSE AS WELL. REAR HOSES APPEARED COMPLETELY INTACT AND NO ISSUES NOTED. 71,600 MILES ON THE VEHICLE. THIS IS A SERIOUS COMMON ISSUE ACROSS THE FORD ESCAPE LINE WHICH IS ALSO SOLD AS THE MAZDA TRIBUTE. NHTSA NOTES ONLY ONE INCIDENT, I FOUND 38 ON ONE SITE ALONE, HTTPS://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/BRAKE-HOSES-LINES-PIPING-AND-FITTINGS-PROBLEMS.PHP A FAILURE OF ONE SYSTEM PUTS ALL THE PRESSURE ON THE REMAINING SYSTEM. AS SEEN IN OUR CASE THE REMAINING SYSTEM WAS SEVERELY COMPROMISED. I FIND IT DEEPLY DISTURBING THAT NHTSA HAS NOTHING IN THE RECALL ARENA ON THIS YET HAS 2 MINOR RECALLS, ONE BEING FOR AFTER MARKET AIRBAG -SEAT COVER INTERFERENCE ISSUES. REALLY? PERHAPS IF THE BRAKES WORK THE AIRBAG WOULDN'T BE DEPLOYED? I HAVE SEVERAL MORE PICTURES IF NEEDED.
Electrical system, Other or unspecified, Jun 10, 2020
FOR YEARS MY ALARM GOES OFF RANDOMLY, DURING THE DAY TO ALL HOURS OF THE NIGHT. WHEN I'M DRIVING THE CAR THE LIGHT INSIDE WILL GO ON AND OFF AND ON DASHBOARD WILL SAY DOOR AJAR. I'VE CALLED FORD, I'VE ASKED THE DEALER AND I'VE ASKED MECHANICS NOT WITH FORD. SINCE THE ALARM IS BUILT INTO ENGINE IT CAN NOT BE DISABLED. ONLY OPTION IS TO PULL HORN WIRE SO MY NEIGHBORS WILL NOT BE ANNOYED BY MY HORN AND ALARM SOUNDINGS AT ALL HOURS. I'VE RESEARCHED FOR YEARS HOW TO TRY TO FIX THIS ISSUE, I'VE CHANGED MY CAR BATTERY, I'VE CHANGED BATTERY IN REMOTE...NOTHING IS WORKING. NOW THE DEALER IS TELLING ME THERE'S A PROBLEM WITH THE LATCH. HAD MY CAR IN THERE MANY TIMES FOR DIFFERENT THINGS, BUT I REFUSE TO PAY 800. PER LATCH IN THE VEHICLE, SINCE THEY'RE NOT EVEN REALLY SURE IT'S A LATCH OR WHICH LATCH WOULD BE THE PROBLEM. I'M VERY LEARY ABOUT DISCONNECTING MY HORN FOR SAFETY ISSUES, BUT I'M LET WITH NO OTHER CHOICE. FROM WHAT I UNDERSTAND THIS HAS BEEN AN ONGOING ISSUE WITH THE FORD ESCAPE FOR YEARS AND YEARS. NOW IT'S A SAFETY ISSUE NOT JUST ANNOYING TO MY FAMILY AND THE NEIGHBORS. *TR
Structure, Jun 4, 2020
WHILE DRIVING OUR 2007 FORD ESCAPE, IT BEGAN MAKING A THUMPING NOISE IN THE REAR PASSENGER SIDE WHENEVER WE HIT A BUMP. I LOOKED UNDER THE REAR-PASSENGER WHEEL WELL AND NOTICED THE MASSIVE AMOUNTS OF RUST AND CORROSION AROUND THE SHOCK-ABSORBER. OUR MECHANIC SAID THAT WHERE THE SHOCK ABSORBER IS ATTACHED TO THE FRAME, RUST HAS CORRODED BOTH SIDES OF THE ATTACHMENT. HE DEEMED IT UNSAFE TO DRIVE. *TR
Service brakes, May 25, 2020
BRAKE WARMING LIGHT AND MESSAGE. BRAKES WORK BUT ONLY PARTLY - OKAY FOR GENERAL DRIVING BUT NOT FOR EMERGENCY STOPS. DIAGNOSED BY FORD DEALER FOR OVER $5000 IN REPAIR. QUICK INTERNET SEARCH REVEALS THAT THIS IS A COMMON PROBLEM IN FORD ESCAPE HYBRID VEHICLES, BUT FORD REFUSES TO REPAIR THE OBVIOUSLY FAULTY UNITS. THIS SHOULD BE A RECALL ON ALL UNITS, OR AT LEAST FREE REPAIR FOR FAILED UNITS. THE REPLACEMENT IS MORE THAN THE VEHICLE IS WORTH. THERE ARE ONLY 143,000 MILES ON THE CAR, AND OTHERWISE IT WORKS FINE.*DT*JB*DT*JB
Suspension, Structure, Apr 30, 2020
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING AT A LOW SPEED, THE VEHICLE INDEPENDENTLY PULLED TO THE PASSENGER'S SIDE. THE CONTACT'S WIFE PULLED OVER AND TURNED THE VEHICLE OFF. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE THAT THE CONTROL ARM WAS DETACHED FROM THE SUBFRAME. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Service brakes, Feb 19, 2020
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Electrical system, Electronic stability control (ESC), Service brakes, Feb 9, 2020, crash
WITHIN A MONTH OF PURCHASING VEHICLE, MILEAGE 67,000, COMPLETE BRAKE SYSTEM FAILURE. COULD HAVE BEEN FATAL AND WILL BE IF NOT CORRECTED. MANY EXACT COMPLAINTS FOUND ONLINE. VEHICLE FAILED TO STOP COMING TO LIGHT. HAD TO PULL OFF THE SIDE OF THE ROAD INTO A WOODED AREA FOR THE VEHICLE TO STOP. FELT LIKE VEHICLE WAS SLIDING ON ROAD. LATER REALIZED IT WAS A ABS SYSTEM FAILURE NOT SLIDING. ABS LIGHT IS ON. BRAKE SYSTEM NEEDS SERVICE LIGHT ON. EMERGENCY BRAKE LIGHT STAYS ON. APPROXIMATELY 75% OF THE TIME, WHEN FIRST DRIVING VEHICLE, ONLY THE SERVICE BRAKE DISPLAY IS ON. THE VEHICLE WILL BEGIN TO BUCK/STUTTER, STEERING WHEEL SHAKES, AND TRACTION CONTROL WARNING LIGHT ILLUMINATES. AFTER ACCELERATING, THAT STOPS AND RETURNS TO WHAT I DESCRIBED.ABOVE. I READ SINCE THERE WERE NO FATALITIES REPORTED FORD WILL NOT RECALL. I AM CERTAIN THERE HAVE BEEN FATALITIES DUE TO THIS PROBLEM, JUST NOT IDENTIFIED.
Power train, Jan 14, 2020
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED WHILE HIS DAUGHTER WAS DRIVING 40 MPH, THE VEHICLE VIBRATED AND THERE WAS AN ABNORMALLY LOUD SOUND COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 60,700.
Suspension, Power train, Structure, Dec 29, 2019
WHEN I'M DRIVING MY VEHICLE & MAKING LEFT TURNS IT MAKES A LOUD NOISE. TO ME IT SOUNDS LIKE THE TRANSMISSION JUST FELL OUT. I'M ENCLOSING SOME DOCUMENTS OF RECALLS THAT I'VE FOUND. MY TRUCK IS ALSO RUSTING OUT SO BAD THAT WHEN I PUT MY GRANDSON IN HIS CAR SEAT, THE LEGS OF MY PANTS GET CAUGHT ON IT.
Air bags, Oct 2, 2019
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH OVER A BUMP IN THE ROAD, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND A BEEPING NOISE WAS HEARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RED MCCOMBS FORD (210-996-2678, LOCATED AT 8333 W IH 10, SAN ANTONIO, TX 78230) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,526.
Suspension, Structure, Sep 26, 2019
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE SUBFRAME WAS ROTTED OUT. DURING A RECENT TRIP, THE STEERING WHEEL HAD TO BE TURNED ALMOST 90 DEGREES TO COMPENSATE FOR THE FRAME RUSTING. THE VEHICLE WAS TAKEN TO FRED MUELLER FORD (175 N AVON AVE, PHILLIPS, WI 54555, (715) 339-3045) WHERE THE FRAME RUST WAS CONFIRMED. THE CONTACT WAS CURRENTLY WAITING FOR THE REPLACEMENT PARTS TO BE SHIPPED TO THE DEALER. THERE WERE NO RECALLS. THE VEHICLE HAD BEEN AT THE DEALER SINCE RIGHT AFTER LABOR DAY AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,236.*PM*JB
Structure, Sep 23, 2019, crash
I HAD PARKED MY VEHICLE BEHIND ANOTHER ON PINE CREST DRIVE, A PUBLIC STREET WITH NO DESIGNATED PARKING. THERE IS ABOUT ROOM FOR 3 VEHICLES TO BE PARKED IN THIS AREA, OR 2 VEHICLES IF ONE HAS A TRAILER. I WAS PARKED IN THE MIDDLE BECAUSE IT WAS MY CLOSEST OPTION, AND THEN HAD LEFT IT THERE FOR A COUPLE DAYS WHILE I WAS IN BED SICK, BY THEN THE VEHICLE IN FRONT WAS GONE. A FAMILY FRIEND WITNESSED THE OTHER DRIVER COME BY WITH HIS 2003 GMC SIERRA, TRY TO PARK HIS VEHICLE IN FRONT OF MINE, AND BACKED INTO ENOUGH TO MOVE IT 6 INCHES. THERE ARE SOME SCRATCHES AND THE BODY IS BENT A BIT. INITIALLY AFTER TALKING TO HIM WE WERE UNDER THE IMPRESSION HE WOULD COME BACK TO US AFTER CALLING HIS INSURANCE COMPANY, BUT APPARENTLY HE THOUGHT THERE WAS NO DAMAGE UNTIL AN ESTIMATE WAS WRITTEN UP AND CONFRONTED AGAIN. AT THAT TIME HE ADMITTED TO BACKING INTO MY VEHICLE INTENTIONALLY BECAUSE IT WAS "HIS" PARKING SPOT. AFTER CALLING THE DANE COUNTY SHERIFF'S OFFICE WE WERE INFORMED THAT THERE WOULD BE NO INVESTIGATION AND NO POLICE REPORT, BUT THAT WE SHOULD FILE HERE.
Steering, Sep 13, 2019
TWO YEARS AGO OUR ESCAPE SUDDENLY LOST POWER STEERING DUE TO FAULTY SENSORS. I TOOK MY VEHICLE TO FRONTIER FORD IN SANTA CLARA, CALIFORNIA, AND THEY CHARGED ME $1200 TO GET IT FIXED. IN THE LAST 5 DAYS, THE POWER STEERING WENT OUT ON ME 3 DIFFERENT TIMES -- ALL WHILE DRIVING -- CAUSING ME TO HAVE TO TURN-OFF THE VEHICLE AND THEN RE-START IT. IT'S MY WIFE'S ESCAPE -- SHE WEIGHS 106 LBS -- THANKFULLY, I WAS DRIVING THE VEHICLE EACH TIME THIS HAS OCCURED (I'M 220 LBS, AND I CANNOT DRIVE THE VEHICLE W/O PWR STEERING. THE FIRST TWO TIMES THE PWR STEERING WENT OUT, I WAS BACKING THE CAR OUT OF THE GARAGE. TODAY IT WENT OUT ON ME WHILE I WAS STOPPED AT A LIGHT, IN HEAVY RUSH HOUR TRAFFIC. THE WARNING LIGHT AND BELLS CAME ON SAYING "PROBLEM WITH STEERING" -- I TURNED THE VEHICLE OFF, AND THEN IT WOULD NOT RE-START. IT TOOK SEVERAL ATTEMPTS TO TRY AND RE-START -- IT FINALLY DID RE-START -- BUT ONLY AFTER INFURIATING A GREAT NUMBER OF PEOPLE WHO WERE STUCK IN BACK OF ME DURING THEIR MORNING COMMUTE.
Electrical system, Structure, Other or unspecified, Aug 22, 2019
WHITE PARKED WITH THE ALARM ON, THE ALARM GOES OFF FOR NO REASON & THE LIGHTS CONTINUE TO FLASH POSSIBLE RUNNING DOWN THE BATTERY. THIS HAPPENS ALMOST DAILY, EVEN MORE THAN ONCE A DAY WHILE AT WORK. SOMETIMES TOO FAR AWAY FOR ME TO HEAR THE ALARM.
Suspension, Structure, Other or unspecified, Jul 10, 2019
I PURCHASED THIS CAR FROM A 2ND HAND DEALER AND AFTER 2 MONTHS I NOTICED A STRANGE NOISE FROM THE REAR RIGHT SIDE. COME TO FIND OUT, THE RUST ON THE UNDER PENDING OF THIS CAR WAS HAZARDOUS. THE WHOLE BODY UNDERNEATH WAS CORRODED. ONE OF THE SHOCKS WAS BARELY HOLDING ON. IF IT HAS COMPLETELY SNAPPED, IT COULD HAVE CAUSE A SEVER ACCIDENT TO ME AND MY 2 YEAR GREAT NIECE, AND INJURED SOMEONE ELSE. FIRST NOTICE OF THIS, I TOOK TO THE DEALER. THEY TOOK PICTURES AND WAS GOING TO FIND A WELDER. A WEEK LATER IS WHEN THE PART CAME LOOSE MORE AND THE WELDER SAID IT WAS UNSAFE AND BEYOND PATCHING UP. A CALL WAS MADE TO THE DEALER TO INFORM THEM THAT THE CAR WAS UNSAFE AND NOT ONLY BECAUSE OF THE SHOCK BUT THE UNDER PENDING WAS RUSTED OUT. ANOTHER MECHANIC PRIOR NOTICED THE PARKING BRAKE HAD RUSTED OUT AND CRUMBLED ALONG WITH THE BRAKE DUST PLATE. IT CRUMBLED AND SOME OF THE PIECES ALONG WITH SCREWS WERE CAUGHT IN THE BRAKE DRUMS BEHIND ROTER. I COMPLAINED TO DEALER AND THEY GAVE ME ANOTHER VEHICLE TO TRADE, ONE I REALLY DIDN'T WANT. THEY GAVE ME NO CHOICE. THIS VEHICLE HAD NO AIR, THE WINDOWS DO NOT ROLL DOWN, AND THE WHEEL BEARING WAS BAD. I DIDN'T WANT TO BE WITHOUT A CAR DUE TO MULTIPLE UPCOMING DOCTOR APPOINTMENTS. THEY WERE AWARE OF A RARE CONDITION I HAVE THAT PREVENTS ME FROM BEING IN THE HEAT BUT THEY COULD NOT OFFER ME ANYTHING ELSE. IF SO I WOULD HAVE TO MAKE PAYMENTS. THE FORD ESCAPE WAS PAID IN CASH ALL UP FRONT. I FEEL CHEATED AND HAD THEIR BEEN AN ACCIDENT I AM SURE MORE MONEY WOULD HAVE BEEN COLLECTED FROM THIS DEALER FOR THE SUFFERING OF MY FAMILY HAD IT BEEN FATAL. VEHICLE WAS IN MOTION. ALSO AFTER CONTACTING THE DEALER TO INFORM THEM OF THE SHOCK ABOUT TO FALL OFF, THEY WANTED ME TO DRIVE IT TO THE WELDER. AFTER THE WELDER TOLD THEM HOW UNSAFE IT WAS, INSTEAD OF THEM HAVING IT TOWED, THEY HAD ME DRIVE IT AND HOUR AND A HALF TO THEM. I WAS SCARED.
Air bags, Jun 1, 2019, crash
CAR WAS MOVING ON COUNTY ROAD, OAKVIEW RD, ALBANY, OREGON. CAR WAS HIT "T-BONE" SIDE IMPACT ON PASSENGER SIDE DURING LEFT TURN. SIDE IMPACT BAGS DEPLOYED. CAR ENDED IN ROADSIDE DITCH. FRONT AIRBAG, STEERING WHEEL, DID NOT DEPLOY. FIRE CHIEF AND COUNTY SHERIFF DEPUTY WERE CONCERNED. CAR HAD NEVER BEEN IN A COLLISION PRIOR TO THIS. SINGLE OWNER, US, CAR. WE NEVER RECEIVED A RECALL FOR THIS DEVICE. ALL SERVICE WAS DONE BY FORD DEALER, ROBERSON FORD, ALBANY, OR. STATE FARM CLAIM: [XXX] DATE OF LOSS: 05/31/2019 [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Steering, Suspension, Wheels, May 26, 2019
THE SUBFRAME IS RUSTED COMPLETELY OUT, THERE WAS A RECALL ON PRIOR YEARS WHERE THEY PLACED A PIECE OF METAL TO PREVENT THE WHEEL FROM COMING OFF. IN LATER YEARS THEY USED THE SAME PART, WHICH HAS THE SAME PROBLEMS. THEY SHOULD HAVE CHANGED THE PART OR AT LEAST REDESIGNED THE PART SO THAT THIS WOULDN'T HAPPEN AGAIN. CAR IS NOW PARKED UNTILL FIXED
Electrical system, Latches/locks/linkages, May 24, 2019
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE'S ALARM SOUNDED ON ITS OWN. THE VEHICLE WAS TAKEN TO COURTESY FORD (LOCATED AT 3921 W RIVER DR, DAVENPORT, IA 52802, (563) 326-4011) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE DOOR LATCH NEEDED TO BE REPLACED, BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Other or unspecified, May 21, 2019
SAME AS EVERYONE ELSE, VERY DANGEROUS 'STOP SAFELY NOW' IN THE MIDDLE OF HIGHWAY TRAFFIC, MANAGED TO PULL THROUGH IT ALL AND NOT DIE. IT WAS COLD AND RAINY OUTSIDE WHILE WE WAITED FOR A TOW TRUCK ON A NARROW ROADSIDE. BROUGHT TO NEAR BY FORD DEALERSHIP AND THEY 'THOUGHT' IT MIGHT BE THE DC TO DC CONVERTER BUT WERE NOT SURE ABOUT IT, SO RATHER THAN DROPPING $3 GRAND ON A 'MAYBE' I GOT IT TOWED BACK TO MY HOUSE. WHERE IT NOW SITS AND WON'T START STILL HAS THE SAME ERROR MESSAGE. I FEEL LIKE IT MIGHT BE SOMETHING SMALL, OTHER PEOPLE HAVE SAID THEY CHANGED THE DC TO DC CONVERTER AND ITS USUALLY NOT THE PROBLEM.
Steering, May 15, 2019
I WAS TURNING TO A PARKING LOT AND TURNED THE WHEEL ALL THE WAY TO THE PARKING SPOT AND THE LIGHT ON THE DASH ILLIMINATED READS SERVICE POWER STEERING WHEEL. POWER STEERING IS OUT ITS VERY HARD TO TURN ALMOST IMPOSSIBLE. RESTARED THE CAR AND PROBLEM STILL EXIST. FAILURED MILAGE IS ABOUT 160K MILE.