2008 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.
Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
75 reports, newest first. Show all
Engine and engine cooling, Power train, Mar 8, 2015
THERE IS A BAD WELD ON THE AC CONDENSER/ TRANSMISSION COOLER ESTIMATED COST $800. IF NOT REPLACED TRANSMISSION WILL FAIL. FOUND MULTIPLE COMPLAINTS. *TR
Steering, Engine and engine cooling, Power train, Dec 24, 2014
THE CONDENSER IS COMBINED WITH POWER STEERING AND TRANSMISSION. THIS VEHICLE SHOULD NOT OF HAD A LEAK AS IT ONLY HAS 28311 MILES ON IT. THIS IS BAD FOR GROUND WATER AS FLUID LEAKS GOES ON STREET AND INTO STORM DRAINS. COST TO FIX IS ABOUT $700.00. *TR
Engine and engine cooling, Sep 23, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING 65 MPH, THE ENGINE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS DRIVEN TO A DEALER WHO DIAGNOSED THAT THE ELECTRONIC COOLANT PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,405...UPDATED 10/30/14 *BF..UPDATED 12/04/14 *BF UPDATED 7/9/2015*JS
Engine and engine cooling, Jul 28, 2014
SUBMISSION TO MARK FIELDS RE 2008 FORD HYBRID ESCAPE DEFECTS. *SMD THE CONSUMER STATED ABOUT TWO WEEKS AGO, A RED MASTER VEHICLE ELECTRICAL HAZARD WARNING LAMP AND STOP SAFELY NOW MESSAGE APPEARED ON THE DASHBOARD, WHILE DRIVING AT 60 MPH. THE ENGINE IMMEDIATELY SHUT OFF. HE WAS ABLE TO PULL OVER SAFELY. HE TURNED OFF THE VEHICLE, WAITED 5-10 MINUTES BEFORE RE-STARTING IT AND DROVE A FEW MILES, BEFORE THE SITUATION REPEATED ITSELF, SEVERAL MORE TIMES, UNTIL HE ARRIVED HOME. AFTER DOING SOME RESEARCH, HE NARROWED THE PROBLEM DOWN TO WHAT HE BELIEVED TO BE THE (MECS) MOTOR ENGINE COOLING SYSTEM PUMP, WHICH FROM HIS UNDERSTANDING, WAS UNIQUE TO THE 2005-2008 FORD ESCAPE HYBRIDS. *JB
Engine and engine cooling, Electrical system, Jun 20, 2014
AT APPROXIMATELY 8:00 AM ON THE ABOVE DATE, I WAS TRAVELING NORTH ON INTERSTATE 75 FROM CINCINNATI TOWARD TOLEDO AT AROUND 70 MPH. WITHOUT ANY WARNING WHATSOEVER, THE VEHICLE COMPLETELY SHUT DOWN AND THE COMPUTER ADVISED I SHOULD PULL OFF IMMEDIATELY TO SAFETY. WHEN THE ESCAPE CAME TO A STOP, I TURNED THE KEY OFF AND THEN WAS ABLE TO RESTART THE ENGINE. AFTER TRAVELING LESS THAN TWO MILES, THE SAME THING HAPPENED. THIS TIME I WAS ABLE TO LIMP OFF AN EXIT RAMP TO A SIDE STREET WHERE THE VEHICLE SEEMED TO BE ABLE TO RUN A BIT LONGER BEFORE CUTTING OFF HOWEVER, THE ENGINE DYING HAPPENED AT LEAST ANOTHER HALF DOZEN TIMES BEFORE I WAS ABLE TO MAKE IT TO AN ENTERPRISE RENTAL CAR LOCATION NORTH OF DAYTON. FROM THERE, I STOPPED BY THE NEAREST FORD DEALERSHIP (BEAU TOWNSEND FORD) AND THEY WERE ABLE TO RETRIEVE THE VEHICLE FROM THE ENTERPRISE PARKING LOT. THE DEALERSHIP WAS NOT ABLE TO LOOK AT THE VEHICLE UNTIL SEVERAL DAYS LATER ON 6/19/14 HOWEVER, AT THAT TIME THEY DIAGNOSED THE PROBLEM AS A DEFECTIVE / SHORTED-OUT MOTOR ELECTRIC COOLING SYSTEM PUMP. THE PART WAS ORDERED AND REPLACED THE FOLLOWING DAY HOWEVER, INCLUDING TOWING AND THE NECESSITY OF RENTING A VEHICLES (I WAS ON A BUSINESS TRIP), THE INCIDENT ENDED UP COSTING ME CLOSE TO $1,000. FROM WHAT I UNDERSTAND, FORD WAS AWARE OF THIS DEFECTIVE PART AT THE TIME OF MANUFACTURING AND DID NOTHING TO PREVENT IT FROM BEING INSTALLED ON TENS OF THOUSANDS OF VEHICLES. THERE ARE HUNDREDS OF COMPLAINTS ON FILE REGARDING THIS PART AS WELL AS A CLASS ACTION LAW SUIT WHICH WAS FILED IN THE STATE OF CALIFORNIA. LET'S HOPE THAT FORD FINALLY STEPS UP TO THE PLATE AND ADMITS THEIR GRAVE ERROR IN JUDGMENT BEFORE SOMEBODY GETS KILLED BECAUSE OF THIS FAULTY PART. THOSE OF US WHO HAVE HAD TO INCUR EXPENSES DUE TO THE MALFUNCTION SHOULD BE FULL REIMBURSED BY FORD. *TR
Engine and engine cooling, Electrical system, Jun 5, 2014
THE ELECTRIC COOLING PUMP FAILS CAUSING THE MOTOR TO SHUT DOWN. THIS IS A KNOWN PROBLEM BY FORD AND THERE IS A SERVICE BULLETIN ON THIS PROBLEM. FORD NEED TO RECALL THIS ITEM. *TR
Engine and engine cooling, Vehicle speed control, Apr 10, 2014
I LEFT THE FORD DEALER'S SERVICE CENTER AFTER HAVING MY CAR EXHAUST REPAIRED AND LESS THAN A QUARTER MILE DOWN THE ROAD I SUDDENLY LOST ALL POWER TO THE CAR AND COULD NO LONGER ACCELERATE WHEN I STEPPED ON THE GAS PEDAL. I WAS TRAVELING ON A VERY BUSY ROAD AND I WAS EXTREMELY FORTUNATE TO ROLL INTO A PARKING LOT WITHOUT GETTING HIT BY ANOTHER VEHICLE OR CAUSING A MAJOR ACCIDENT. THE FORD DEALER SHIP FOUND THAT THE THROTTLE BODY MALFUNCTIONED. I FOUND THAT FORD IS EXTENDING THE WARRANTY ON THIS DEFECTIVE PART FOR CERTAIN MODEL YEARS UNDER A "CUSTOMER SATISFACTION PROGRAM". I CONTACTED FORD AND THEY ARE REFUSING TO EXTEND THE WARRANTY ON THE THROTTLE BODY FOR MY CAR. I WOULD LIKE TO FIND OUT WHY MY CAR IS EXCLUDED FROM THIS PROGRAM. THE PART IS OBVIOUSLY DEFECTIVE AND SHOULD BE REPLACED BY FORD PER THIS PROGRAM. *TR
Steering, Engine and engine cooling, Mar 25, 2014
I WAS DRIVING DOWN THE HIGHWAY SLOWING DOWN TO MAKE A LEFT HAND TURN AND WAS UNABLE TO TURN WHEEL. AFTER RESEARCHING IT FOUND OUT IF YOU HAVE THE HEAT ON IT WILL CAUSE THE SENSOR TO OVER HEAT. THIS IS UNACCEPTABLE. *TR
Engine and engine cooling, Mar 6, 2014
CAR LIGHTS COME ON .I CHANGED WATER PUMP.NOW SIGN COMES AGAIN IT IS HEAT SENSOR WHAT I HEAR FROM OTHER PEOPLE .SIGN SAYS STOP NOW SAFELY, , ONCE YOU STOP TURN THE SWITCH OFF AND ON THEN CAR STARTS , BUT IT HAPPENS AGAIN EVERY WEEK, I HAVE FAMILY LIKE MOST OF OTHER PEOPLE WHO HAVE FORD ESCAPE HYBRID ARE GOING WITH SAME ISSUE,S .FORD IS NOT DOING ANY THING ABOUT IT, WHEN SIGN COME ON THE FREE WAY THAT IS VERY DANGER. HOW COME THERE IS NO RECALL ON IT. WHEN JAPANESE TOYOTA PRIUS OR ANY CAR HAS PROBLEM THAT BE CAME BIG ISSUE BUT WHEN THAT IS FORD MADE IN USA NO ONE TALKS ABOUT IT, SO SAD, I HOPE FORD WILL DO SOME THING ABOUT THIS. *TR
Engine and engine cooling, Other or unspecified, Feb 27, 2014
WHILE DRIVING 65 MILES PER HOUR AN ALARM SOUNDED AND THE ODOMETER READ "STOP SAFELY NOW." I LOST ALL POWER TO THE VEHICLE AND WAS ABLE TO PULL OVER SAFELY. I WAS ABLE TO RESTART THE VEHICLE WITH NO PROBLEM AND CONTINUED ON MY WAY. WHEN I REACHED 60 MILES PER HOUR THE SAME THING HAPPENED. THIS CONTINUED TO HAPPEN 6 TIMES AND THEN THE ODOMETER READ "HIGH ENGINE TEMP" AND THE VEHICLE THEN DIED AND MADE A "WHIRLING" SOUND. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AND WHEN I GOT THERE THEY TOLD ME "I WAS ABLE TO START IT RIGHT UP." THE DEALERSHIP FOUND IT TO BE TSB 8-24-5. THE COOLANT PUMP WAS NOT WORKING AND NEEDED TO BE REPLACED. FORD IS WELL AWARE OF THIS PROBLEM AND STILL HAVE NOT PLACED A RECALL ON THIS!! WHAT WILL IT TAKE, PEOPLE TO DIE WHEN THIS HAPPENS? FOR ME, THIS WAS THE LAST STRAW. I TRADED IN MY 2008 FORD ESCAPE HYBRID AS I NO LONGER FELT SAFE IN THIS VEHICLE!!
Engine and engine cooling, Feb 25, 2014
MY VEHICLE WOULD CUT OFF WHEN I STOPPED FOR RED LIGHTS OR STOP SIGNS. AFTER TAKING IT TO THE DEALER MULTIPLE TIMES THEY SAID THE AC CONDENSER WAS BAD. IT WAS REPLACED BECAUSE IT WAS COVERED BY WARRANTY. IN 2009 AT APPROXIMATELY 25000 MILES. I BEGAN HAVING THE SAME PROBLEM. THE DEALER SAID THAT I WAS NO LONGER COVERED BY WARRANTY AND IT WOULD COST $800 TO REPLACE THE AC CONDENSER AGAIN. I PURCHASED AN AC CONDENSER FROM THE INTERNET AND HAD SOMEONE OUTSIDE THE DEALER REPLACE. NOW FEBRUARY 2014, I NOTICED A PUDDLE UNDER MY VEHICLE AND IT WAS DETERMINED THAT ONCE AGAIN MY AC CONDENSER NEEDS TO BE REPAIRED. ONCE AGAIN I HAVE HAD TO REPLACE THIS ITEM. I CURRENTLY HAVE 150000 MILES ON MY VEHICLE. *TR
Engine and engine cooling, Jan 21, 2014
PULLING AWAY FROM COMPLETE STOP AT STOP SIGN THE ENTIRE CAR SHUT DOWN SUDDENLY LEAVING DRIVER WITHOUT ANY POWER TO PULL TO CURB OR TO SAFELY LEAVE ROADWAY. MESSAGE ON DASH READ "STOP SAFELY NOW". CAR TOTALLY DISABLED. RESTARTED AFTER SEVERAL MINUTES. STAR FORD OF GLENDALE HAD CAR FOR A COMPLETE DAY TO DETERMINE NATURE OF PROBLEM - AT END OF DAY HAD NO REASON FOR COMPLETE AND SUDDEN LOSS OF POWER. DRIVER AFRAID TO TAKE CAR ON FREEWAY FOR FEAR CAR WILL LOSE POWER ON FREEWAY AT HIGH SPEED. *TR
Engine and engine cooling, Engine, Sep 10, 2013
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE STOP SAFELY NOW WARNING MESSAGE DISPLAYED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC COOLING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,838 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 01/23/2014 *BF
Engine and engine cooling, Vehicle speed control, Jul 24, 2013
RECENTLY WHILE DRIVING, MY DASHBOARD SUDDENLY DISPLAYS A RED TRIANGLE WITH AN EXCLAMATION POINT IN IT AND ADVISES ME TO "STOP SAFELY NOW." REGARDLESS OF WHETHER I CAN STOP SAFELY OR NOT, I LOSE POWER SUDDENLY. THIS HAS HAPPENED MANY TIMES, AND I HAVE BEEN INFORMED THAT THIS IS A GENERIC WARNING THAT COVERS NUMEROUS CAR PROBLEMS. UNFORTUNATELY, I DO MANY MILES ON THE HIGHWAY AT HIGHER SPEEDS. IGNORING THE PAST COUPLE OF YEARS WHEN THIS HAS HAPPENED, AND I MADE COMPLAINTS TO THIS SITE THEN, THE MOST CURRENT BOUTS HAVE OCCURRED WHEN I WAS IN VERY HEAVY COMMUTER VOLUME ON THE SAME HIGHWAY THAT IS CURRENTLY UNDER CONSTRUCTION WITH NO SHOULDERS. I LOSE POWER, WITHOUT EVEN THE OPPORTUNITY TO AT LEAST GET OUT OF THE MIDDLE LANE. THIS SEVERELY DISRUPTS TRAFFIC, AND I HAVE ALMOST BEEN REAR-ENDED NUMEROUS TIMES. WHAT'S WORSE IS, I HAVE TAKEN IT TO A FORD DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO IDENTIFY THE PROBLEM. I HAVE HAD NUMEROUS THINGS FIXED, BUT I STILL HAVE THIS PROBLEM. THIS IS NOT SAFE, AND MOST LIKELY, ONE DAY I WILL BE INJURED BECAUSE OF IT. I WOULD RATHER HAVE THE OPTION OF RUINING MY VEHICLE BY DRIVING IT WHEN I SHOULDN'T THEN TO NOT HAVE THE OPTION OF GETTING OUT OF HARMS WAY. I UNDERSTAND THAT OTHER YEARS OF ESCAPES WERE RECALLED FOR THIS PROBLEM, SO WHY NOT MINE? THANK YOU. *TR
Engine and engine cooling, Visibility, Jun 20, 2013
AC STARTED BLOWING HOT AIR. CALLED DEALERSHIP. WHEN I TOOK IT THERE, STARTED BLOWING COLD AGAIN. HAS BLOWN HOT AIR FOR 30-40 MINUTES 2 MORE TIMES THEN BLOW COLD AND ACT FINE. MONDAY, DROPPED OFF AT DEALERSHIP, THEY KEPT OVERNIGHT, FIXED MOISTURE PACKS OR SOMETHING THEY CALLED THEM. PICKED UP CAR DAY BEFORE YESTERDAY. YESTERDAY, BLEW HOT AIR AGAIN. WENT BACK TO DEALERSHIP, IT WAS BLOWING COLD AGAIN. THEY DON'T KNOW WHAT ELSE TO DO AND THEY ARE A FORD DEALERSHIP!!! *TR
Engine and engine cooling, Power train, Oct 22, 2012
2008 FORD ESCAPE. CONSUMER STATES VEHICLE LOSS ALL POWER WHILE DRIVING *TGW WHEN THE MECHANIC OPENED THE HOOD, HE DISCOVERED THE ENGINE WAS COVERED IN FLUID. THE TRANSMISSION COOLER WAS LEAKING, AS WELL AS THE COOLANT.
Engine and engine cooling, Sep 12, 2012
DRIVING AT 55 MPH, ENGINE STOPPED, KICKED OUT OF GEAR, LOUD BEEP SOUNDED, AND DASHBOARD WARNING LIGHT CAME ON. TRIANGLE WITH BOLT INSIDE. MESSAGE SAID "SLOW DOWN AND PULL OVER." THIS HAD HAPPENED 3 TIMES BEFORE WHILE IN CRUISE CONTROL, BUT I WAS NOT IN CRUISE CONTROL THIS TIME. FIRST TIME IT HAPPENED, I CONSULTED THE MANUAL. IT SAID TO TURN OFF THE ENGINE AND RESTART. I DID, AND WARNING LIGHT WENT OFF. SAME NEXT 2 INSTANCES. I ATTEMPTED THIS FIX FOUR TIMES ON THIS LAST OCCASION. CAR WOULD RESTART, THEN ENGINE WOULD SHUT DOWN IN A FEW HUNDRED FEET. FINALLY CALLED TOW TRUCK. FORD DEALER FOUND BAD AUXILIARY WATER PUMP CONNECTED TO HYBRID SYSTEM. IN RESEARCHING THIS, I FOUND THIS IS A COMMON PROBLEM WITH FORD ESCAPE HYBRIDS. CALLED FORD CUSTOMER SERVICE, BUT THEY REFUSED TO DO ANYTHING ABOUT THE REPAIR, WHICH COST $700. FELT VERY UNSAFE WITH THE WAY THE ENGINE JUST SHUT DOWN. LUCKILY, I WAS ON A ROAD WITH A SHOULDER. IF I HAD BEEN ON A BRIDGE, TUNNEL, OR IN TRAFFIC, I COULD HAVE BEEN KILLED, THE ENGINE SHUT DOWN SO QUICKLY. FORD NEEDS TO ISSUE A RECALL ON THESE WATER PUMPS, AS THEIR FAILURE CAUSES A DANGEROUS ENGINE FAILURE. *TR
Engine and engine cooling, Power train, Jul 30, 2012
WHILE DRIVING ON THE HIGHWAY DURING A LONG TRIP (9 HOURS) A TRIANGULAR WARNING LIGHT FLASHED ON: STOP SAFELY NOW, AND THE CAR DECELERATED QUICKLY AS THOUGH THE ENGINE HAD ABRUPTLY STOPPED, BARELY ALLOWING TIME TO PULL OFF ROAD. FORTUNATELY, THERE WAS A SHOULDER AT THAT SPOT ON THE HIGHWAY. THERE IS NO WAY TO SAFELY STOP A CAR THIS SUDDENLY THAT IS TRAVELING ON A HIGHWAY! AFTER READING THE MANUAL WHICH DIRECTED DRIVER TO WAIT A BIT AND THEN RESTART CAR, THE DRIVER DID SO AND EVERYTHING SEEMED FINE UNTIL IT HAPPENED AGAIN, TWICE, ON THE HIGHWAY AGAIN AFTER DRIVING FOR ONLY 2 HOURS. PLEASE; JUST BECAUSE THERE WASN'T A CRASH, INJURY, FIRE, OR DEATH DOES NOT MEAN THIS IS "SAFE ENOUGH." *TR
Engine and engine cooling, Electrical system, May 4, 2012
PLEASE ISSUE AN IMMEDIATE RECALL FOR THE MOTOR ELECTRONICS COOLING SYSTEM PUMP ON ALL 2005-2008 FORD ESCAPE HYBRIDS. THIS IS A KNOWN ISSUE TO FORD AND THE SUBJECT OF TSB 08-24-5. THIS PART FAILURE IS EXTREMELY DANGEROUS. WHILE THE CITED COMPLAINTS FORM AN ALARMING PICTURE OF THE MECS PUMP FAILURE ISSUE, THIS LIST IS BY NO MEANS EXHAUSTIVE. A SEARCH OF COMPLAINTS FOR THE 2005-2007 ESCAPE HYBRIDS RETURNS ADDITIONAL HORRIFYING INCIDENTS INVOLVING THIS PART FAILURE. IT IS APPALLING THAT WITH SO MANY REPORTS OF HIGH-SPEED ENGINE SHUTDOWNS AND NEAR-MISS ACCIDENTS THAT THIS ISSUE DOES NOT EVEN HAVING A PENDING DEFECTS INVESTIGATION. PLEASE RIGHT THIS WRONG BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
Engine and engine cooling, Electrical system, May 4, 2012
WHILE DRIVING ON INTERSTATE 75 IN FLORIDA, THE GAS ENGINE SHUTDOWN AND A WARNING LIGHT/MESSAGE APPEARED "STOP SAFELY NOW". OUR VEHICLE IMMEDIATELY BEGAN TO DECELERATE, RUNNING ONLY ON THE ELECTRIC MOTOR, AS WE TRIED TO CROSS TWO LANES OF TRAFFIC "SAFELY". WE PULLED ONTO THE SHOULDER, AND TURNED THE CAR OFF. WE WERE ABLE TO RESTART THE VEHICLE WITHOUT GETTING THE ERROR MESSAGE. WE EXPERIENCED THIS SAME SUDDEN ENGINE SHUTDOWN AND FEH WARNING 5-6 TIMES OVER THE COURSE OF OUR ROAD TRIP FROM WISCONSIN TO FLORIDA AND BACK. UPON RETURN TO WISCONSIN, WE HAD THE CAR CHECKED OUT BY OUR FORD DEALER, AND THEY INFORMED US IT WAS A FAULTY MOTOR ELECTRONICS COOLANT PUMP (PART #5M6Z-8C419-A). FORD HAS ISSUED A TECHNICAL SERVICE BULLETIN ABOUT THIS PROBLEM (TSB 08-24-5), BUT HAS NOT YET ISSUED A RECALL. SINCE THE UNEXPECTED DECELERATION OF A VEHICLE TRAVELING AT HIGH SPEEDS CONSTITUTES A SERIOUS SAFETY ISSUE (AS MANY FORD ESCAPE HYBRID OWNERS ON EDMUNDS.COM CAN ATTEST, HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0FF5B5), I AM STRONGLY URGING YOU TO COMPEL FORD TO ISSUE A RECALL ON THIS PART. *TR
Engine and engine cooling, Fuel system, Other, Apr 26, 2012
WHILE DRIVING 65 MPH THE GAS ENGINE SHUTS OFF, THE STOP SAFELY NOW LIGHT APPEARS AND THE MASTER VEHICLE WARNING LAMP COMES ON. HAPPENED ONLY A COUPLE TIMES THE FIRST 3 WEEKS. IN THE LAST 2 DAYS IT HAS HAPPENED 15-16 TIMES. THIS IS VERY DANGEROUS TO HAPPEN WHILE IN TRAFFIC ON THE INTERSTATE. TO SHOULDN'T THIS BE A RECALL. TAKING INTO FORD DEALER TOMORROW. *TR
Engine and engine cooling, Vehicle speed control, Electronic stability control (ESC), Apr 14, 2012
WHILE DRIVING I NOTICED A LACK OF POWER AND GOT THE MESSAGE "STOP SAFELY NOW". AS THE MANUAL STATED I PULLED OVER, WAITED A FEW MINUTES. THE CAR STARTED UP AGAIN BUT THE EVENT KEPT HAPPENING ALL THE WAY HOME. I BROUGHT THE CAR TO A DEALER WHO MADE A REPAIR COSTING 642 DOLLARS. THE CAR RAN FINE FOR A MONTH BUT WHEN ON A MAJOR HIGHWAY I HAD THE SAME EXPERIENCE EXCEPT IT WAS MORE DIFFICULT TO DEAL WITH THE LOSS OF POWER IN BUSY TRAFFIC. I WAS IN THE PASSING LANE TO ALLOW ANOTHER CAR ENTER THE HIGHWAY FROM AN ON RAMP WHEN IT HAPPENED AND I WAS LUCKY TO BE ABLE TO CROSS THREE LANES OF TRAFFIC TO BRING THE CAR TO REST. AGAIN, IT HAPPENED ALL THE WAY HOME CAUSING ME TO FINALLY DRIVE IN THE BREAKDOWN LANE WITH FLASHERS ON. I WENT ONLINE AND LEARNED THAT THIS IS AN ONGOING PROBLEM WITH FORD HYBRIDS. MY QUESTION IS WHY NO RECALL ON SUCH AN EXPENSIVE AND DANGEROUS PROBLEM? *TR
Engine and engine cooling, Electrical system, Vehicle speed control, Apr 11, 2012
VEH SHOWS A CAUTION SIGN (EXCLAMATION IN TRIANGLE) WITH A WARNING (PULL VEHICLE OVER SAFELY AND TURN OFF ENGINE). VEH LOSES ALL ACCELERATION AND I MUST PULL OVER IMMEDIATELY TO AVOID AN ACCIDENT. HAPPENS EVERY TIME WE DRIVE ON THE FREEWAY ONLY, NEVER ON A SIDE STREET OR IN STOP AND GO. I PULL VEHICLE OVER AND TURN OFF ENGINE FOR APPROX 2 OR 3 MINUTES, AND IT STARTS RIGHT UP. SOME TIMES IT WILL HAPPEN MULTIPLE TIMES WITHIN A 20 TO 30 MINUTE TIME PERIOD, SOMETIMES ONLY ONCE IN SEVERAL HOURS OF DRIVING. DEALER HAS NO IDEA WHY AND REQUIRES A TOW IMMEDIATELY WHEN IT HAPPENS TO DETERMINE CAUSE. CANNOT TOW WHEN ON THE WAY TO DR, OUT OF TOWN, OR OTHER. *TR
Engine and engine cooling, Mar 27, 2012
"STOP SAFELY NOW" APPEARS IN DASHBOARD WHILE GOING 70 MPH AND YOU LOSE THE ACCELERATOR - YOU CANNOT MAINTAIN / INCREASE SPEED. THE CAR BASICALLY DIES AND SHUTS OFF. THIS IS INCREDIBLY DANGEROUS, ESPECIALLY WHILE DRIVING ON A HIGHWAY OR IN TRAFFIC OF ANY KIND. THIS HAPPENED NUMEROUS TIMES AS WE WERE DRIVING TO FLORIDA FOR SPRING BREAK. ONCE WE STOPPED, WE WERE ABLE TO RESTART THE CAR AND CONTINUE ON UNTIL THE NEXT "STOP SAFELY NOW" APPEARED, SOMETIMES IN LESS THAN 3 MINUTES, SOMETIMES AFTER 3 HOURS. GIVEN THAT IT WAS A SUNDAY, WE WERE UNABLE TO FIND A FORD DEALER WITH A HYBRID TECHNICIAN ON STAFF. THE FIRST FORD DEALER WE TOOK IT TO HAD IT FOR 3 DAYS AND "COULD FIND NOTHING WRONG". THE SECOND DEALER WE WENT TO REPLACED THE THROTTLE BODY AND WATER PUMP. THIS BREAKDOWN IS UNACCEPTABLE AND DANGEROUS. NO CAR SHOULD SIMPLY STOP LIKE THAT. THIS DESIGN / FLAW SHOULD BE RECALLED AND FIXED BEFORE SOMEONE IS KILLED ON THE EXPRESSWAY. *TR
Engine and engine cooling, Feb 19, 2012
I STARTED THE CAR UP AND AS IT SAT IDLING THE STOP SAFELY NOW MESSAGE DISPLAYED AND THE ENGINE DIED. I TURNED EVERYTHING OFF ON THE CAR, RESET THE MESSAGE AND RESTARTED THE CAR. AS I PULLED OUT OF THE DRIVEWAY AND STEPPED ON THE GAS, THE CAR AGAIN DISPLAYED THE MESSAGE STOP SAFELY NOW AND THE ENGINE DIED. I HAD TO AGAIN TURN EVERYTHING OFF IN THE CAR, RESET THE MESSAGE, AND RESTART THE CAR. I HAVE NO IDEA WHAT IS WRONG THIS TIME THAT IS MAKING THE MESSAGE DISPLAY. THERE NEEDS TO BE A RECALL ON THIS VEHICLE. THE STOP SAFELY NOW MESSAGE KILLS THE ENGINE AT ANY SPEED. THIS IS A VERY SERIOUS PROBLEM. NO CAR SHOULD SIMPLY SHUT THE ENGINE DOWN WHILE DRIVING. *TR