2008 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.
Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints: steering
1,237 reports, newest first. Show all
Steering, Apr 17, 2018
JANUARY 2017 PULLING INTO A PARKING LOT I FELT A JOLT AND HAD NO ABILITY TO STEER. I WAS ABLE TO COAST INTO A PARKING SPACE WHERE I TURNED OFF MY ESCAPE. I WAITED A FEW MINUTES AND STARTED THE CAR AND PUT IT IN REVERSE. STILL NO ABILITY TO STEER. TURNED OFF ESCAPE & PHONED MY HUSBAND. HE CAME AND TRIED TO STEER THE ESCAPE BUT COULDN'T DO IT WITHOUT A GREAT EFFORT. THE NEXT MORNING WE TOOK IT TO OUR LOCAL GARAGE WHO ADVISED US TO TAKE IT TO THE FORD GARAGE. WE DID AND WERE TOLD IT NEEDED A STEERING COLUMN. THE SERVICE REP TOLD US THIS WAS COMMON IN THE ESCAPES AND TO KEEP OUR RECEIPT BECAUSE FORD MAY HAVE A RECALL. I AM THE SECOND OWNER OF THIS CAR AND RECENTLY DISCOVERED THAT THIS ESCAPE WAS RECALLED AND SERVICED IN JUNE OF 2014. THE FORD MOTOR CO TOLD ME THERE WAS NOTHING ELSE THAT COULD BE DONE SINCE IT WAS SERVICED FOR THIS ISSUE. I TOLD THE REP THAT I WANTED FORD TO KNOW THAT THE RECALL HAVING BEEN DONE LESS THAN 3 YEARS PRIOR TO MY REPAIR DID NOT ALLEVIATE THE PROBLEM AND COST ME $1400. THEN THE REP TOLD ME SHE WOULD REPORT MY NEGATIVE COMMENT AND 'IS THERE ANYTHING FORD CAN HELP YOU WITH TODAY?'
Steering, Apr 17, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND IT REQUIRED MORE EFFORT TO SAFELY OPERATE THE VEHICLE. IN ADDITION, THE EPS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LINK FORD MINONG (660 W HOKAH ST, MINONG, WI), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED THAT NHTSA ISSUES RECALLS AND WAS REFERRED TO NHTSA TO GET HER VIN ADDED TO A RECALL. THE MANUFACTURER PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Steering, Apr 16, 2018
TORQUE SENSOR RECALL -- INITIAL SYMPTOMS HAPPENED WHILE ON HIGHWAY, TROUBLE STEERING ABOVE 45MPH, STEERING WHEEL VIBRATING 5-10DEGREE ANGLE ON ITS OWN. ONCE OFF THE HIGHWAY TURNING REQUIRING WIDE ANGLE TO GO LEFT OR RIGHT. AFTER PARKED, UNABLE TO GET OUT OF NOSED-IN PARK SPACE. DASHBOARD WRENCH LIGHT LITE -- ERROR CODE B2278 DIAGNOSIS BY AUTO CENTER. DIFFICULT STEERING ON STREET, TOOK TO FORD DEALERSHIP TOLD VIN NOT COVERED BY RECALL EVEN THOUGH STEERING SHAFT TORQUE SENSOR MALFUNCTIONED. PAID FOR TORQUE SENSOR REPLACEMENT FOR A "FREE OF CHARGE RECALL REMEDY".
Steering, Apr 13, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 30 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE STOPPED AUTOMATICALLY AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME SAFELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE CAUSE OF THE FAILURE, BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 115,374.
Steering, Apr 9, 2018
VEHICLE STEERING WHEEL STARTED SHAKING BACK AND FORTH WHILE STOPPED. THEN STARTED WHILE DRIVING AT CITY AND HIGHWAY SPEEDS. SEVERAL TIMES THE POWER STEERING HAS FAILED IN THE MIDDLE OF A TURN. WHEN RESEARCHING THE ISSUE I FOUND THAT THERE WAS A RECALL BUT NOT FOR MY VIN. WHEN I CALLED FORD THEY SAID THERE WAS A RECALLBUT IT HAS ALREADY BEEN PERFORMED AND IS NO LONGER COVERED EVEN THOUGH THE PART THAT WAS SUPPOSED TO BE FIXED WAS NOT REPLACED. DUE TO THE ISSUES THE VEHICLE CANNOT BE SAFELY DRIVEN ON THE ROAD. IT SEEMS THAT FORD IS ATTEMPTING TO SIDESTEP A SAFETY RECALL BY TELLING CUSTOMERS THAT THEY FIXED A FAULTY TORQUE SENSOR BY SIMPLY UPDATING THE SOFTWARE WHICH COSTS THEM NOTHING. THEN WHEN THE PART FAILS THEY TELL CUSTOMERS THE RECALL NO LONGER APPLIES BECAUSE THEY 'FIXED' THE PROBLEM. IM ATTEMPTING TO GET PAPERWORK FROM FORD BECAUSE I DON'T EVEN REMEMBER IT GOING IN FOR A RECALL IN THE FIRST PLACE. HOW DOES FORD NOT HAVE AN OBLIGATION TO REPLACE PARTS THAT THEY KNOW ARE FAULTY WHEN THERE IS A SAFETY RECALL? THE WHOLE POINT IS TO REMOVE THE PARTS FROM THE VEHICLE BEFORE THEY FAIL AFTER IT IS DETERMINED THAT THEY WILL FAIL. THE RECALL IS 14S05.
Steering, Apr 8, 2018
VIBRATING STEERING COLUMN WHILE STILL AND DRIVING AND DASHBOARD ALERT STATING "POWER STEERING ASSIST FAULT" HAD A RECALL REPAIR REPAIR #14S05: ELECTRIC POWER STEERING BY BOB MOORE FORD ON JULY 30, 2014. THEY PERFORMED AN ELECTRONIC UPDATE AND NOW MY POWER STEERING AND STEERING COLUMN ARE HAVING FURTHER ISSUES. FORD WILL NOT HONOR AN ADDITIONAL RECALL REPAIR.
Steering, Apr 6, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN STARTING THE VEHICLE, THE STEERING WHEEL WOULD NOT TURN. AN UNKNOWN WARNING INDICATOR ILLUMINATED BEFORE AND DURING THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND EXPLAINED TO THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), AND WAS UNABLE TO BE REPAIRED AGAIN FOR FREE. THE FAILURE MILEAGE WAS 107,000.
Steering, Apr 6, 2018
I HAVE NO POWER STEERING
Steering, Suspension, Service brakes, Apr 3, 2018
IVE HAD REOCCURRING ISSUES WITH MY BRAKES ,ABS SYSTEM , POWER TRAIN , STEERING COLUMN STARTER. OVER THE COURSE OF THREE YEARS AND IT SEEM LIKE THE PROBLEMS KEEP COMING UP . THE ONLY CLOSE CALL I REMEMBERS IS COMING HOME FROM WORK . MAKING A TURN ON TO A STREET, THEN ALL OF A SUDDEN MY POWER STEERING WENT OUT COMPLETELY. I COULD HAVE CRASHED IF A HUGE CURB WASNT THERE .
Steering, Mar 30, 2018
THE STEERING WHEEL JUST STARTED SHAKING WHILE IN PARK AND WHILE DRIVING DOWN THE HIGHWAY. WAS TOLD IT'S MY SENSOR IN THE STEERING COLUMN IF AND THAT FORD HAD TO FIX IT BECAUSE IT HAS TO BE REPROGRAMMED.
Steering, Mar 28, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING OVER 45 MPH, THE VEHICLE VEERED TO THE RIGHT AND THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO VARSITY LINCOLN (49251 GRAND RIVER AVE, NOVI, MI 48376) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 153,000.
Steering, Mar 27, 2018
MAKING A RIGHT TURN FROM A SIDE STREET ONTO A MAJOR CONNECTOR ROAD. STEERING FROZE WHEN TRYING TO TURN. WAS ABLE TO PUT VEHICLE IN REVERSE TO GET OUT OF MAJOR ROAD. WAVED FOLLOWING CAR AROUND AND BACKED UP FURTHER FROM INTERSECTION SO AS NOT TO CREATE A HAZARD. WAS ABLE TO MOVE STEERING WHEEL SLIGHTLY BUT WAS CLEARLY NOT DRIVABLE AS IT WAS. TURNED OFF IGNITION AND RESTARTED FOR NO REASON. STEERING THEN WORKED.
Steering, Mar 26, 2018
HELLO, I WOULD LIKE TO FILE A COMPLAINT WITH FORD MOTOR COMPANY. ON SATURDAY MARCH 24,2018 MY MOM AND I WERE IN LAFAYETTE, LOUISIANA AND HAD PARKED TO GO TO A BAKERY WHEN WE WENT IN AND CAME BACK OUT MY MOM SAID THE STEERING WHEEL WOULDN'T TURN. I COULD OBVIOUSLY SEE HER STRUGGLING. I TRIED TO TURN IT AND IT WAS INCREDIBLY DIFFICULT TO TURN. WE HAD TO GET A TOW TRUCK TO PICK IT UP AND BRING IT TO MY HOUSE. I CALLED FORD MOTOR COMPANY, EXPLAINING TO THEM THE PROBLEM. THE LADY TOLD ME THAT EVEN THOUGH MY VEHICLE WAS EXHIBITING THE SAME PROBLEMS UNDER THE RECALL FOR 2008-2011 FORD ESCAPE, THAT MY VIN NUMBER DIDN'T HAVE ANY RECALLS UNDER IT. I ASKED HER TO SPEAK TO SOMEONE OVER HER AND SHE REFUSED SO I THEN HUNG UP ON HER. I CALLED BACK AND SPOKE TO ANOTHER PERSON, THIS PERSON THEN AFTER KEEPING ME ON HOLD FOR A LONG TIME, TOLD ME THAT MY VEHICLE HAD THIS PROBLEM FIXED ALREADY!!! I TOLD HER THAT'S NOT TRUE AND THEN HUNG UP ON HER. I DECIDED TO CALL BACK JUST TO SEE IF SOMEONE ELSE WAS GOING TO LIE TO ME. THIS THIRD PERSON THAT I SPOKE TO SAID PRETTY MUCH THE SAME THING AS THE FIRST PERSON I SPOKE TO. WHY DID THIS LADY, LIE? ALL I KNOW IS MY VEHICLE IS A 2008 FORD ESCAPE AND THE SAME PROBLEMS THAT OTHER FORD ESCAPE OWNERS VEHICLES ARE EXHIBITING, MINE IS AS WELL. WHY ITS NOT UNDER THE RECALL LIST, I DON'T KNOW. THIS COULD HAVE CAUSED A MAJOR WRECK OR WORSE. I SHOULD HAVE TO GET INJURED OR KILLED FOR FORD TO REALIZE THAT THE FAULT IS ON THEM TO FIX WHAT THEY SO CALLED TAKE PRIDE IN (THEIR VEHICLES)
Steering, Mar 23, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE DEALER (INTERSTATE FORD, 125 ALEXANDERSVILLE RD, MIAMISBURG, OH 45342) WAS CONTACT AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT SINCE THE VIN WAS NOT INCLUDED IN A RECALL, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 90,000.
Steering, Mar 20, 2018
STEERING POWER ASSIST IS SHORTING OUT, I HAD IT TESTED AT A DEALERSHIP AND CONFIRMS IT , ONLY FIX IS TO REPLACE STEERING COLUMN, DOING RESEARCH THIS IS COMMON MALFUNCTION FOR 2008 TO 2011 FORD ESCAPE
Steering, Electrical system, Mar 19, 2018
TAKATA RECALL POWER STEERING STOPED WORKING VERY SUDDENLY. WHILE I WAS DOING DELIVERIES FOR MY WORK I PARKED THE CAR TURNED IT OFF AND WHEN I GOT BACK AFTER ABOUT 10 MIN. POWER STEERING DIDN'T WORK AND HASN'T WORKED EVER SINCE. THE ONLY THING THAT I NOTICED THAT DAY IS THAT EVERY TIME I TURNED THERE WAS A VERY SLIGHT SHAKE ON THE STEESRING WHEEL. I THOUGHT THAT WAS UNUSUAL BUT NEVER THOUGHT THAT 2 HOURS LATER THE POWER STEERING WOULD COMPLETELY FAIL. THANK GOD THIS HAPPENED WHEN THE VEHICLE WAS PARKED. I CHECKED FOR RECALLS AND NOTICED THAT THE FORD ESCAPE 08 HAS A RECALL ON THE POWER STEERING, I IMAGINE THERE WAS ENOUGH COMPLAINTS TO MAKE THE RECALL HAPPEN. HOWEVER, THERE ARE NOT AS MANY HYBRID MODELS AND I'M SURE THAT'S THE ONLY REASON WHY THERE'S NO RECALL FOR THIS SPECIFIC MODEL YET. BUT AS FAR AS I KNOW BOTH MODELS THE ESCAPE AND THE ESCAPE HYBRID ARE IDENTICAL IN MANY WAYS INCLUDING SOME PARTS IF NOT ALL PARTS OF THE POWER STEERING SYSTEM.
Steering, Mar 14, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT, THE STEERING WHEEL SHOOK AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED PACKEY WEBB FORD AT (866) 496-6602 (1815 OGDEN AVE, DOWNERS GROVE, IL 60515) AND WAS INFORMED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE DEALER STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED, BUT HAD CLOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Steering, Mar 13, 2018
STEERING WHEEL SHAKES AT A COMPLETE STOP, WHEN YOU START TO MOVE THE SHAKE BECOME WORSE AND YOU NEED TO HOLD THE WHEEL WITH 2 HANDS OTHERWISE THE WHEEL TURNS AT ANYTIME.
Steering, Mar 12, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE DEALER (PORTER FORD, 600 OGLETOWN RD, NEWARK, DE 19711) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Steering, Mar 12, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 55 MPH, THE STEERING WHEEL JERKED AND THE CONTACT HEARD AN ABNORMAL GRINDING NOISE. THE POWER STEERING FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CANDY FORD (403 LANSING ST, CHARLOTTE, MI 48813) AND WAS INFORMED THAT THE RECALL REPAIR WAS PREVIOUSLY COMPLETED IN AUGUST OF 2014. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE RECALL WAS PREVIOUSLY COMPLETED. THE FAILURE MILEAGE WAS 127,825. *TT THE CONSUMER STATED THE PRIMARY DRIVER'S LEFT SHOULDER WAS IN PAIN FROM STEERING. THE MANUAL STEERING HAD TO BE USED FOR A MONTH BEFORE THE VEHICLE COULD BE REPAIRED.*JS
Steering, Mar 9, 2018
OCTOBER 2016, REGARDING RECALL 1405S, A TECHNICIAN DID A SELF TEST AND INDICATED NO DIAGNOSTIC TROUBLE CODES WERE PRESENT. THE SELF TEST AND OBSERVATION WERE PERFORMED FOR APPROXIMATELY 18 MINUTES (WHICH IS THE ALLOWABLE LABOR COST FOR RECALL REPAIRS). ALTHOUGH NO DIAGNOSTIC TROUBLE CODES WERE PRESENT, THE TECHNICIAN NOTATED HE 'REPROGRAMMED PSCM AND IC.' AT THE TIME I HAD MY VEHICLE SERVICED FOR THE RECALL, 1405S, I WAS NOT EXPERIENCING ANY POWER STEERING ISSUES. FEBRUARY 2018, LOSS OF POWER STEERING, CONSOLE READS 'POWER STEERING ASSIST FAULT.' RETURNED TO FORD DEALERSHIP, INFORMED BY FORD THE OCD CODE WAS DIRECTLY ASSOCIATED WITH THE LOSS OF POWER STEERING AND BECAUSE A PREVIOUS SELF TEST WAS PERFORMED AT BAYSHORE FORD, THE RECALL WOULD NOT APPLY AND INCUR AN OUT OF POCKET COST. HOWEVER, THE PREVIOUS UPDATED PSCM SOFTWARE CHANGES DID NOT CHANGE THE TORQUE SENSOR FAULT STRATEGY. ADDITIONALLY, FORD DID NOT INFORM CONSUMERS OF THE ULTIMATUM : HAVE VEHICLE REPROGRAMMED AND FORFEIT ANY FUTURE RECALL RELATED REPAIR COVERAGE.
Steering, Mar 9, 2018
CAR STARTED LAST WEEK WITH A PHANTOM SHAKE OF THE STEERING WHEEL, WHILE THE CAR WAS ON AND IN PARK, OR WHILE STATIONARY AT A STOP LIGHT OR STOP SIGN, SLIGHT SHAKE WHILE DRIVING. NOW 8 DAYS LATER, WHILE DRIVING IN TOWN, STRAIGHT DOWN THE ROAD, POWER STEERING ASSIST FAILURE ERROR MESSAGE CAME ONTO THE DASH, RESULTING IN IMMEDIATE LOSS OF POWER STEERING. RECALL WAS DONE TO THIS SUV IN 2014, AND STILL THERE ARE ISSUES. SEEING THIS SAME ISSUE STATED NUMEROUS TIMES ON THE INTERNET THAT THIS NEEDS TO BE ADDRESSED!!
Steering, Mar 7, 2018
I HAD MY ESCAPE SERVICED FOR THE 14S05 RECALL IN OCT 2014 WHERE THEY DID A SOFTWARE UPDATE FOR THE EPAS IN THE STEERING COLUMN. NOW MY CAR'S STEERING WHEEL SHAKES WITH A CLUNKING NOISE WHEN IDLING...AND SOMETIME WHILE MOVING. I SEE REPORTS/REVIEWS THAT THE POWER-STEERING WILL LIKELY GO OUT SOON AND PUT ME AT RISK OF A CRASH. ALL REVIEWS MENTION ESTIMATES FROM FORD OF $1400-$2000 TO FIX. THEY ARE CLAIMING NO RESPONSIBILITY TO FIX THIS, AND YET I'M STUCK WITH A SERIOUS THREAT TO MYSELF AND OTHERS SHOULD SOMETHING HAPPEN. SERIOUSLY, WHO HAS $2000 LYING AROUND TO FIX SOMETHING THAT FORD SHOULD BE RESPONSIBLE FOR, SINCE THE ELECTRIC POWER ASSEMBLY HAD A DEFECT IN IT'S DESIGN?! I ALSO HEAR THAT REPLACEMENTS HAVE THE SAME DEFECT AND WILL LIKELY FAIL AGAIN. I HAVEN'T BEEN IN AN ACCIDENT YET, BUT I'M HAVING ANXIETY NOW EVERY TIME I HAVE TO GO SOMEWHERE.
Steering, Mar 6, 2018
CAR WAS DRIVING FINE UNTIL STEERING WHEEL STARTED TO VIBRATE EVERY TIME THE CAR WAS IDLING, CAR HAS UNDER 106000 MILES ON IT.
Steering, Mar 6, 2018
I HAVE POWER STEERING ISSUE.I HAVE RECEIVED MESSAGE ON DASHBOARD SAYING"POWER STEERING ASSIST FAULT". SO, NEED SOME HELP TO SOLVE THIS ISSUE.