2008 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.
Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints: steering
1,237 reports, newest first. Show all
Steering, Jan 23, 2018
WHEN CAR IS STARTED AND STILL IN PARK THE STEERING WHEEL SHAKES FROM LEFT TO RIGHT (LIKE ITS HAVING TREMORS). IF WHEEL IS BEING HELD IT DOES NOT SHAKE. THIS ALSO OCCURS WHEN AT A COMPLETE STOP
Steering, Jan 22, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 3 MPH, THE VEHICLE BECAME DIFFICULT TO STEER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE DEALER (GIBBONS FORD, 704 MARTIN F. GIBBONS BLVD, DICKSON CITY, PA 18519) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000.
Steering, Jan 19, 2018
MY 17YR OLD SON WAS DRIVING HIS CAR HOME FROM SCHOOL WHEN HE COULD NOT BARELY TURN OFF HIGHWAY. HE LOST ALL POWER STEERING. HIS CAR WAS NOT PART OF ORIGINAL RECALL. I CALLED FORD AND THEY TOLD ME TO HOLD ONTO RECEIPTS IN CASE HIS CAR IS INCLUDED IN NEXT RECALL. THERE WAS NO PRIOR WARNINGS WHEN IT FAILED. IT COULD HAVE CAUSED A MAJOR ACCIDENT!
Steering, Jan 18, 2018
ON TUESDAY, JANUARY 9TH, 2018 WHILE DRIVING MY 2008 FORD ESCAPE ON AN EXPRESS TOLLWAY NEAR MY HOME, MY POWER STEERING WENT OUT ABRUPTLY AND MADE MY VEHICLE ALMOST IMPOSSIBLE TO STEER. IT IS NOTHING SHORT OF A MIRACLE THAT I WAS ABLE TO EXIT THE HIGHWAY SAFELY, SO AS TO PULL OVER AND REGAIN SOME SORT OF COMPOSURE. MUSTERING ALL THE STRENGTH I HAD, I WAS ABLE TO GET MY ESCAPE HOME, BOTH MYSELF AND ESCAPE UNSCATHED. I STARTED DOING RESEARCH ONLY TO FIND THERE WERE LITERALLY THOUSANDS OF OTHER FORD OWNERS EXPERIENCING THE SAME ISSUE. RECALL H14S05 WAS COMPLETED, AT A FORD DEALERSHIP ON MY ESCAPE IN JULY OF 2016, TECHNICIANS NOTES BEING THAT HE REPROGRAMMED A PSCM & ICM. AFTER CALLING FORD MOTOR COMPANY I WAS TOLD THAT THEY ARE NOT RESPONSIBLE FOR THIS REPAIR SINCE IT HAD BEEN MORE THAN 1 YEAR SINCE THE RECALL WAS PERFORMED ON MY ESCAPE. I WAS UNAWARE THAT RECALLS CAME WITH AN EXPIRATION DATE??? AT THE TIME THE RECALL WAS PERFORMED I HAD NO PRIOR STEERING ISSUES ON MY ESCAPE. IT IS NOW ALMOST 2 YEARS LATER AND THE POWER STEERING ON MY ESCAPE HAS COMPLETELY GONE OUT. I AM NOW TOLD THAT I WILL HAVE TO PAY FOR IT OUT OF POCKET EVEN THOUGH FORD HAS BEEN AWARE OF THIS FOR QUITE SOME TIME, WHICH IS EVIDENT BY THEM ISSUING RECALL H 14S05 IN THE FIRST PLACE. HELP PLEASE...
Steering, Jan 18, 2018
RECALL EVIDENTLY WAS PREVIOUSLY DONE IN 2014 BY PRIOR OWNER, STEERING LOST POWER ASSIST WHILE IN MOTION ON A STREET, THE LOSS OF POWER ASSIST WHILE TRAVELLING ON A SNOWCOVERED ROAD CAUSED MOMENTARY LOSS OF CONTROL RESULTING IN A NEAR CRASH. THE REPRESENTATIVE AT FORD DENIED LIABILITY BECAUSE THE REPAIR HAD BEEN DONE PREVIOUSLY, AND DENIED RESPONSIBILITY FOR ADDITIONAL REPAIRS UNDER THE EXISTING RECALL
Steering, Power train, Jan 18, 2018
WHILE DRIVING MY 2008 FORD ESCAPE AND MAKING A LEFT TURN, THE POWER STEERING WENT OUT MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. I WAS COMING HOME FROM WORK ON A CITY STREET. WHEN CAR WAS TURNED OFF AND ON IT CLEARED OUT AND WAS OK BUT IT HAPPENED AGAIN WHILE MAKING A TURN. HAD CAR REPAIRED AT LOCAL FORD DEALER AND WAS TOLD IT WAS A BAD TORQUE SENSOR. SAID THAT MY CAR WAS NOT INCLUDED IN A RECALL (WHICH HAD RECALLED SOME ESCAPES WITH THE SAME ISSUE) OF THESE BAD SENSORS SINCE CAR WAS NOT MANUFACTURED IN SPECIFIC PLANT. DON'T UNDERSTAND THIS SINCE IT IS A DEFECTIVE PART WITH NOTHING TO DO WITH THE LOCATION OF MANUFACTURE. DEALER GAVE ME NO SATISFACTION SO I CALLED FORD CUSTOMER SERVICE AND STILL WAITING TO HEAR BACK. BY RESEARCHING THIS ONLINE, THIS APPEARS TO BE A COMMON PROBLEM. I DO NOT UNDERSTAND WHY FORD DOESN'T ACKNOWLEDGE THAT THEY HAVE THESE DEFECTIVE TORQUE SENSORS AND RECALL THE ALL VEHICLES TO FIX THIS PROBLEM. ARE THEY WAITING FOR SOMEONE TO BE FATALLY INJURED? VERY DISTRESSING AS I OFTEN HAVE MY GRANDCHILDREN IN THE VEHICLE. *JS
Steering, Jan 18, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL VIBRATED ABNORMALLY AND THE POWER STEERING FAILED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WAS DIFFICULT TO OPERATE. IN 2014, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE LISTED IN THE RECALL SUMMARY OCCURRED. THE VEHICLE WAS TAKEN TO GREEN FORD (2211 W PIONEER PKWY, PEORIA, IL 61615, (309) 693-2525) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR IN THE STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Steering, Jan 18, 2018
POWER STEERING WENT OUT IN MY 08 ESCAPE. TOOK TO FORD DEALERSHIP WHO TOLD ME THAT RECALL WAS NO LONGER ATTACHED TO THE VEHICLE SINCE ITS OVER THE 46,000 MILES LIMIT. I INFORMED THEM THAT THERE IS NO EXPIRATION OR MILEAGE ON RECALLS. THEY THEN SAID THAT IT NEEDS A SOFTWARE UPDATE AND THE COST WILL BE ABOUT $1000. MY HUSBAND WAS DRIVING IT TO WORK AND NOTICED THE STEERING WHEEL STARTED TO SHAKE WHEN STOPPED. THEN DRIVING HOME THE POWER STEERING WENT OUT.
Steering, Jan 18, 2018
HAD A HARD VIBRATION IN STEERING COLUMN WITH EXCESSIVE PLAY IN STEERING WHEEL. THANKFULLY, THE STEERING COMPLETELY LOCKED-UP IN A PARKING LOT AT LOW SPEED.
Steering, Jan 17, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED BY CLINTON FORD IN CLINTON, INDIANA PER A RECALL FOR THE STEERING MODULE AND SENSOR RECALIBRATION BACK IN 2014. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO EXHIBIT THE FAILURE, BUT NOT ALL THE TIME. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.
Steering, Jan 17, 2018
TL-CONTACT OWNS A 2008 FORD ESCAPE --- POWER STEERING ASSIST FAILURE --- CONTACT LOOKED UP VIN NUMBER ONLINE AND SAW POWER STEERING RECALL -- CONTACTED FORD -- FORD STATED CONTACTS VEHICLE IS NOT INCLUDED IN RECALL. FORD STATED VEHICLE NEEDS POWER STEERING SOFTWARE UPDATE--SOFTWARE UPDATE WAS DONE LAST WEEK. POWER STEERING HAPPENED AGAIN ...... STEERING SHAFT TORQUE MALFUNCTION MESSAGE CAME UP ON DASHBOARD -- 0 RECALLS ASSOCIATED WITH THIS VIN..... CB
Steering, Jan 16, 2018
RECALL # 14S05 > MY DAUGHTER WAS DRIVING THE 2008 FORD ESCAPE AND HAD A PROBLEM WITH THE STEERING MAKING IT VERY DIFFICULT TO TURN WHEEL/DRIVE CAR. IT OCCURRED WHEN SHE STOPPED TO FILL CAR WITH GAS AND CONTINUED FOR THE SHORT TRIP TO A SERVICE STATION. THE LOCAL FIRESTONE SERVICE SHOP FOUND CODE 2278 WHICH WAS FOR STEERING TORQUE SENSOR AND TOLD HER THE CAR WAS NOT DRIVE-ABLE FOR SAFETY REASONS. IT WAS TOWED TO WINNER FORD IN CHERRY HILL, NJ. I WAS ALERTED TO THE RECALL AND RESEARCHED IT, DISCOVERING RECALL # 14S05, ISSUED IN 2014, WHICH APPEARED TO AFFECT OUR VEHICLE. DEALER AND FORD SAY THEY WILL NOT HONOR THIS RECALL BECAUSE THE CAR WAS BROUGHT IN WHEN NOTICE FIRST RECEIVED IN 2014 AND RE-PROGRAMMING WAS DONE TO FIX PROBLEM. FORD'S RESPONSE WAS THAT ONCE THE RECALL WORK HAS BEEN DONE, THEY ARE NO LONGER OBLIGATED. FORD REP ALSO COMMENTED THAT THE AGE/MILEAGE OF THE CAR DID NOT WARRANT FURTHER ACTION. MY POSITION IS THAT THEY PUT A BAND-AID ON A PROBLEM AND NOW THE REAL PROBLEM IS SURFACING - THE TORQUE SENSOR NEEDS TO BE REPLACED. THIS IS SPECIFICALLY IDENTIFIED IN THE RECALL NOTICE WHEN CODE 2278 IS FOUND. AGE OF CAR DOES NOT MATTER - IT IS A SAFETY ISSUE FORD CREATED. WHEN I ASKED FOR A COPY OF THE VOICE TAPE OR TRANSCRIPT OF THE CALL, I WAS GIVEN FORD CASE NUMBER IS: CAS13915472
Steering, Jan 14, 2018
AS I WAS STARTING TO PULL OUT OF MY DRIVEWAY, THE POWER STEERING JUST QUIT. IT HAS BEEN FINE UP UNTIL THAT POINT. LUCKILY I WAS STILL IN MY DRIVEWAY AND NOT DRIVING DOWN THE ROAD.
Steering, Jan 12, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER (L & L FORD, 314 HARRISBURG ST, EAST BERLIN, PA 17316, (717) 259-6334) WAS NOTIFIED THAT THE EPS WARNING INDICATOR WAS FLASHING. THE STEERING WHEEL HAD BEEN VIBRATING AND VEERING TO THE LEFT, CAUSING THE CONTACT TO APPLY FORCE TO CORRECT THE DIRECTION OF THE STEERING WHEEL EACH TIME THE FAILURE HAPPENED. THE DEALER FAILED TO PROVIDE A REMEDY AND CLEARED THE CODE AS IF THEY HAD PROVIDED A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THAT THE DEALER CLEARED THE CODE WITHOUT REMEDYING THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Jan 11, 2018
THE POWER STEERING IN MY 2008 FORD ESCAPE JUST STOP WORKING AND I ALMOST CRASH. THERE IS NO STEERING AT ALL. I DON'T HAVE CONTROL OF THE VEHICLE.
Steering, Electronic stability control (ESC), Jan 11, 2018
ELECTRIC STEERING ASSIST FAILURE -- SUDDEN AND COMPLETE FAILURE. ON HIGHWAY...OUTSIDE TEMP WAS 5 F ABOVE ZERO. TWO CHILDREN IN CAR (ONE YEAR OLD AND 3 YEAR OLD). WITHOUT WARNING (AND DURING A 45 DEGREE CURVE) THE STEERING ASSIST WENT OUT AND AT FIRST THE STEERING ASSIST ATTEMPTED TO CORRECT THE STEERING AND THAT MADE MATTERS WORSE -- HOLDING THE WHEEL STEADY AND CONTINUING THRU THE TURN WAS A CHALLENGE (AND, I AM 'STOUT' GUY!). GOT OFF THE HIGHWAY ASAP. THEN AN ELECTRIC BURN SMELL STARTED..STEERING COLUMN (?). GOT THE GRAND KIDS OUT OF THE CAR (INTO THE 5 DEGREE TEMP) IN A HURRY! CAR NOW IN THE SHOP . $2,000 REPAIR AND MAY NOT BE COMPLETE. WILL FIND OUT FINAL NUMBER TODAY.
Steering, Jan 10, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE TORQUE SENSOR WAS FAULTY AS OUTLINED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Steering, Jan 8, 2018
THE POWER STEERING TORQUE SENSOR WENT OUT AFTER A FORD DEALERSHIP RESET THE SOFTWARE AS REQUIRED BUT NOW WILL NOT HONOR THE RECALL AND WANTS TO CHARGE ALMOST $2,000 FOR THE REPAIR.
Steering, Jan 5, 2018
FOR THE PAST 4-5 DAYS, THE POWER STEERING WAS GOING OUT COMPLETELY WHENEVER I TRIED TO MANEUVER IN PARKING SPACES. I WOULD HAVE TO TURN THE CAR OFF THEN BACK ON TO REGAIN POWER STEERING ASSISTANCE. TONIGHT AS I WAS DRIVING ON A VERY BUSY ROAD THE POWER STEERING WENT OUT AGAIN, LUCKILY IN FRONT OF A SERVICE STATION WHERE I WAS ABLE TO PULL IN SLOWLY AND WAS TOLD I HAVE AN ELECTRIC STEERING SYSTEM. I DID SOME RESEARCH AND FOUND OUT THERE WAS A RECALL FOR MY MODEL YEAR FOR THIS EXACT ISSUE BUT WHEN I CALLED THE LOCAL FORD DEALERSHIPS TO HAVE IT FIXED, THEY ALL TOLD ME MY VIN WASN'T COVERED IN THE RECALL AND THEY WOULDN'T FIX IT. I HAVE FOUND NUMEROUS COMPLAINTS ONLINE FROM PEOPLE WITH THE SAME ISSUE.
Steering, Jan 5, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. AFTER RESTARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO THE DEALER (BLUE SPRING FORD, 3200 S. OUTER RD, BLUE SPRINGS, MO 64015) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED IN JULY OF 2014 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN WHICH THE POWER STEERING CONTROL MODULE SOFTWARE WAS UPDATED. THE VEHICLE LATER EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 158,000.
Steering, Jan 5, 2018
WHILE SITTING IN A PARKING LOT OR DRIVING DOWN THE ROAD, THE STEERING WHEEL TURNS A DISTANCE OF 2 INCHES BACK AND FORTH ON ITS OWN. WHEN I TURNED MY VEHICLE ON RECENTLY, AN ERROR MESSAGE APPEARED ON THE DASHBOARD SAYING "ELECTRONIC POWER STEERING ASSIST FAILURE" AND THE WHEEL WAS VERY HARD TO TURN. AFTER TURNING IT A CERTAIN DISTANCE IT FREED UP AGAIN AND I WAS ABLE TO MAKE IT TO MY NEXT DESTINATION WITHOUT ANY FURTHER PROBLEMS BESIDES THE WHEEL TRYING TO TURN ITSELF.
Steering, Jan 5, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING REQUIRED EXCESSIVE EFFORT TO MANEUVER THE VEHICLE WHILE TRAVELING VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. HUNTINGTON FORD (2890 S ROCHESTER RD, ROCHESTER HILLS, MI) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE DEALER WANTED TO CHARGE A $100 DIAGNOSTIC FEE. THE VEHICLE WAS PREVIOUSLY REMEDIED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AT THE SAME DEALER THE PREVIOUS YEAR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE DEALER PERFORMED THE REMEDY AS AUTHORIZED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Steering, Jan 5, 2018
SUDDEN TEMPORARY FAILURE OF ELECTRICAL POWER STEERING, THE DEALER SAID THE TORQUE SENSOR IS FAILING. THEY DID THE REPROGRAM IN AUGUST 2017, NOW FORD WILL NOT FIX BECAUSE THE RECALL HAS BEEN DONE AND THEIR WERE NO CODES IN PCM, GUESS WE ACTED TOO SOON ON A RECALL, IF THE SENSOR WAS BAD IN AUGUST THEY WOULD'VE COVERED IT. THEY WANT $600 TO REPLACE A PART THAT THEY KNOW IS FAILING AND CAUSING SAFETY CONCERNS.
Steering, Jan 4, 2018
ELECTRIC POWER STEERING ASSIST FAILS AND CAR IS UNABLE TO BE STEERED. THIS HAPPENS WHILE DRIVING, WITH VERY UNSAFE SITUATION. THIS IS NOT A NUISANCE, IT IS TOTALLY UNSAFE AS CAR CONTROL IS LOST WHEN THIS HAPPENS. RECALLS APPEAR TO HAVE BEEN INITIATED SURROUNDING THIS PROBLEM, I NEED TO FIND OUT IF THIS IS THE CASE. FORD MUST STAND BEHIND FIXING THIS UNSAFE CONDITION.
Steering, Jan 3, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT CALLED ZEIGLER FORD PLAINWELL AT (269) 685-5801 (1260 M-89 SUITE 200, PLAINWELL, MI 49080) AND COULD NOT BE ASSISTED DUE TO COMPUTER ISSUES. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.