2008 Ford Escape

Problems, recalls and owner-reported issues

Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 2,417

Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.

Primary concernSteering1,237 reports · 51% of complaints
Owner complaints2,417Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Steering1,237
  2. Power train372
  3. Service brakes292
  4. Electrical system200
  5. Vehicle speed control200
  6. Engine157
  7. Engine and engine cooling75
  8. Other or unspecified68

Recalls and investigations

  1. Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015

    Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

    If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

    Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

    Campaign 15V606000 on NHTSA.gov

  2. Suspension, front, wheel bearingJun 3, 2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

    Campaign 15E045000 on NHTSA.gov

  3. Hybrid propulsion systemSep 3, 2014

    Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.

    If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.

    Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.

    Campaign 14V526000 on NHTSA.gov

  4. Steering, electric power assist systemMay 29, 2014

    Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

    If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

    Campaign 14V284000 on NHTSA.gov

  5. EquipmentSep 3, 2010

    MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

    AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.

    MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.

    Campaign 10E043000 on NHTSA.gov

Representative owner complaints: steering

1,237 reports, newest first. Show all

  1. Steering, Mar 20, 2017

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR THE STEERING. THE VEHICLE WAS TAKEN TO A DEALER FOR A SOFTWARE UPDATE PRIOR TO EXPERIENCING A FAILURE. WHILE DRIVING, THE CONTACT FELT A STRONG VIBRATION FROM THE STEERING WHEEL. THE EPS WARNING INDICATOR FLASHED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PROVIDE THE REMEDY IN THE RECALL INDICATING THAT THEY HAD PROVIDED A SOFTWARE UPDATE PRIOR TO THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

  2. Steering, Mar 19, 2017

    ON MARCH 11, 2017 WHEN I GOT INTO MY VEHICLE TO DRIVE IT; THE POWER STEERING DID NOT WORK. I SLOWLY DROVE IT TO THE NEAREST FORD GARAGE WHO CHARGED ME TO INSPECT IT AND SAID IT NEEDED A NEW STEERING COLUMN, COST $1400+ AND WAS UNDER A RECALL BUT THE RECALL WAS NO LONGER AVAILABLE.

  3. Steering, Mar 18, 2017

    THE ELECTRONIC POWER STEERING HAS MALFUNCTIONED. THE STEERING WHEEL MOVES ON ITS ON WHILE THE VECHILE IS STARTED. THE STEERING WHEEL IS HARD TO TURN WHILE IN "DRIVE" OR IN "REVERSE". WHILE DRIVING FROM WORK, I EXPERIENCED THE STEERING WHEEL LOCKING AND WAS NOT ABLE TO TURN THE WHEEL AT ALL. AFTER TURNING THE VEHICLE OFF, THEN BACK ON, THE ELECTRIC STEERING STARTED TO WORK AGAIN BUT ONLY FOR A SHORT PERIOD OF TIME.

  4. Steering, Mar 13, 2017

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 25 MPH, THE VEHICLE VIOLENTLY SHOOK AND THE POWER STEERING BECAME VERY DIFFICULT TO MANEUVER THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,717. UPDATED 06/29/17*LJ *CN

  5. Steering, Mar 13, 2017

    I RECENTLY EXPERIENCED POWER STEERING ISSUES WITH MY 2008 FORD ESCAPE. I TAKE VERY GOOD CARE OF MY VEHICLE. I HAVE NEVER BEEN IN ANY ACCIDENTS IN THIS VEHICLE OR HAD ANY MECHANICAL ISSUES. THE STEERING WHEEL BEGAN SHAKING WHILE DRIVING IT HOME ON FRIDAY AND BECAME INCREASINGLY HARDER TO STEER. WHEN THIS HAPPENED I WAS DRIVING ABOUT 15MPH IN TOWN. I PARKED IT RIGHT AWAY. THE NEXT DAY I WAS UNABLE TO TURN THE WHEEL AT ALL. THE VEHICLE STARTS BUT IS COMPLETELY UNABLE TO BE DRIVEN. AFTER RESEARCHING MORE ON THIS ISSUE, I FOUND THAT THERE WAS A RECALL ON 2008 FORD ESCAPES FOR THIS SAME ISSUE. WHEN I CALLED THE DEALERSHIP AND EXPLAINED WHAT HAD HAPPENED, THEY HAD ME GIVE THEM MY VIN NUMBER. THEY THEN INFORMED ME THAT MY SPECIFIC VEHICLE DID NOT QUALIFY FOR RECALL REPAIRS AND THE RECALL ONLY APPLIES TO VEHICLES WITH A SPECIFIC VIN NUMBER. I WANTED TO REACH OUT AND SEE IF THERE IS ANYTHING I CAN DO TO GET THIS RESOLVED CONSIDERING THIS IS A MECHANICAL ISSUE OUT OF MY CONTROL AND MAY BE A MANUFACTURING ERROR. THANK YOU FOR YOUR ASSISTANCE WITH THIS ISSUE. [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

  6. Steering, Mar 12, 2017

    MY HUSBAND WAS DRIVING WHEN POWER STEERING WENT OUT, HE WAS TURNING LEFT ON TO MAIN ROAD OUT OF OUR SUBDIVISION, HAD TO SLAM ON BRAKES TO AVOID HITTING CINDER BLOCK WALL, COULD OF EASILY BEEN KILLED. THANKFULLY WAS GOING SLOW.

  7. Steering, Electrical system, Electronic stability control (ESC), Mar 10, 2017

    MULTIPLE EPISODES OF "STOP SAFELY NOW" (AFTER NEW ENGINE ($8000) WAS PUT IN 6/2014). AT TIME OF ENGINE REPLACEMENT, RECALL FOR POWER STEERING MODULE WAS COMPLETED. FAST FORWARD TO 3/2017.... MONDAY MORNING (8AM) NEW 'WRENCH' LIGHT GOES ON IN DASH. DROP KIDS AT DAYCARE AND WHEN I RESTART CAR (830AM) AND WENT TO BACK OUT OF THE DRIVEWAY - NO POWER STEERING!!! GOOD THING FORD TOOK CARE OF THAT RECALL BACK IN 2014...*SARCASM* NOW THEY SAY THAT THE ONLY WAY IT WOULD BE COVERED UNDER RECALL WAS IF LOSS OF POWER STEERING OCCURRED WITHIN 12 MONTHS OF RECALL BEING COMPLETED. THIS CAR HAS BEEN NOTHING BUT A HEADACHE AND 2 FORD DEALERSHIPS THAT DO NOT STAND BEHIND THE FORD NAME OR THEIR SERVICE!

  8. Steering, Mar 9, 2017

    I HAVE A 2008 FORD ESCAPE HYBRID, ON 03.02.17 WHEN I WENT TO LEAVE FOR WORK, A WRENCH LIGHT CAME ON IN MY CAR. WHEN I DID SOME RESEARCH I FOUND A LOT OF RECALL NOTICES OF FOR THIS-PRIOR TO THIS, WHEN AT AN IDLE MY STEERING WHEEL HAD RECENTLY STARTED TO VIBRATE-THE CAR DROVE PERFECTLY FINE TO WORK. AS I LEFT FROM WORK THAT DAY, I HAD NO STEERING!! IT WAS WORSE THAN DRIVING A CAR WITH NO POWER STEERING. I WAS SCARED AND ALMOST GOT INTO AN ACCIDENT GOING HOME DUE TO THIS!! I TOOK IT TO THE FORD DEALERSHIP THE NEXT DAY AND IT PULLED A CODE B2278-STEERING SHAFT TORQUE SENSOR MALFUNCTION-WHICH IS EXACTLY WHAT THE RECALL FOR MY YEAR, MAKE AND MODEL WERE FOR. WELL, FORD STATES MY VIN NUMBER DOESN'T QUALIFY FOR THE RECALL!!! ARE YOU KIDDING ME?!! I WAS ALMOST IN AN ACCIDENT AND IT IS THE EXACT SAME THING THAT THE RECALL WAS FOR!!! I WANT FORD TO BE HELD RESPONSIBLE TO REIMBURSE ME FOR THIS. THEY CAN'T PICK AND CHOOSE WHICH VEHICLES QUALIFY AND DON'T WHEN IT IS THE EXACT SAME PROBLEM.

  9. Steering, Mar 1, 2017

    MAKING A TURN TODAY MARCH 1,2017 ON A MAIN STREET THE STEERING WHEEL BECAME VERY HARD TO TURN. THE DASHBOARD ERROR MESSAGE STATED POER STEERING ASSIST FAULT. CALLED DEALERSHIP SINCE I READ ONLINE OF A RECALL FOR THIS MALFUNCTION BUT THEY SAID MY VIN IS NOT INCLUDED. THIS IS VERY DANGEROUS SINCE TURNING THE WHEEL IS EXTREMELY DIFFICULT AND UNSAFE TO DRIVE!!!

  10. Steering, Mar 1, 2017

    FORD HAD RECALL 14S05 BACK IN OCTOBER OF 2014. IT WAS FOR THE TORQUE SENSOR ON THE STEERING COLUMN. IF THE PART WAS ALREADY NOT WORKING THEY HAD TO REPLACE THE HARDWARE. THEY SAID IF IT WAS NOT A SOFTWARE FIX WOULD DO IT. WE HAD THAT DONE. NOW 24K MILES LATER THE EXACT PART HAS GONE OUT AND FORD IS SAYING THEY WILL NOT REPLACE IT. I HAVE TO PAY FOR IT. THAT MAKES NO SENSE. IT WENT OUT ON MY BACK OUT OF A DRIVEWAY. IF IT HAD GONE OUT WHILE I WAS DRIVING I WOULD HAVE WRECKED. HOW CAN THEY NOT STAND BEHIND A RECALL LIKE THAT? HOW IS THAT POSSIBLY LEGAL?

  11. Steering, Mar 1, 2017

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

  12. Steering, Feb 26, 2017

    I WAS DRIVING AND LOST ALL POWER STEERING. THEN A ERROR MESSAGE CAME ON SAYING POWER STEERING SENSOR FAULT. I COULD HAVE GOT INTO A CRASH AND AM REALLY UPSET AND FEEL LIKE FORD SHOULD FIX THIS.

  13. Steering, Feb 23, 2017

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT WAS INFORMED BY THE DEALER THAT A POWER STEERING RECALL HAD BEEN COMPLETED TWO YEARS PRIOR TO THE CONTACT OWNING THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL RECENTLY SEIZED WITHOUT WARNING. THE CONTACT APPLIED FORCE TO THE STEERING WHEEL, BUT IT VEERED TO THE RIGHT AND DROVE INTO A DITCH. THE CONTACT HAD TO RESTART THE VEHICLE TO CORRECT THE DIRECTION OF THE STEERING WHEEL. THE DEALER DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS AWARE OF THE RECALL REPAIR, ACCORDING TO THE DEALER. THE RECALL INFORMATION WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

  14. Steering, Feb 23, 2017

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE MAKING A RIGHT TURN, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE DEALER DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED WITH A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). ALTHOUGH THE SOFTWARE UPDATE WAS PERFORMED, THE FAILURE STILL OCCURRED. THE FAILURE MILEAGE WAS 140,000. *CN

  15. Steering, Feb 22, 2017

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 17 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,370. *JS THE CONSUMER REQUESTED INFORMATION PERTAINING TO THE INVESTIGATION. *JS THE CONSUMER STATED THE MANUFACTURER WOULD NOT HONOR THE 14S05 RECALL. *JS *JS *JS

  16. Steering, Feb 17, 2017

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL VIOLENTLY SHIFTED IN THE OPPOSITE DIRECTION WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.

  17. Steering, Feb 17, 2017

    POWER STEERING WENT OUT IN THE ESCAPE. ONLY MANUAL STEERING AVAILABLE. TOOK TO DEALER AND THE TORQUE SENSOR HAS GONE OUT ON MY ESCAPE AFTER THE RECALL IN 2014. FORD STATES SINCE PROGRAMMING WAS DONE IN WITH THE ORIGINAL RECALL IN 2014 THE RECALL WAS COMPLETE EVENTHOUGH PART OF THE RECALL INCLUDED THE TORQUE SENSOR.

  18. Steering, Feb 15, 2017

    ELECTRIC POWER ASSIST FAILED. STEERING WHEEL SHAKES VIOLENTLY WHILE PARKED AND DRIVING. STEERING PULLING TO SIDES WHILE DRIVING

  19. Steering, Feb 14, 2017

    MY WIFE WAS DRIVING ON THE EXPRESSWAY AND THE POWER STEERING STOPPED WORKING WHICH COULD HAVE RESULTED IN AN ACCIDENT. SHE TOOK IT TO A FORD DEALER WHICH PULLED THE CODES AND REPLACED THE TORQUE SENSOR. MY CAR WAS NOT PART OF THE 14S05 RECALL SO APPARENTLY THE RECALL DOES NOT GO FAR ENOUGH. I AM A CERTIFIED MASTER MECHANIC AND RE-CERTIFED MASTER 5 TIMES BUT COULD NOT HELP MY WIFE WHILE SHE WAS IN ANOTHER STATE VISITING HER MOTHER. THE NHTSA RECALL # IS 14V284000. I CONTACTED FORD CUSTOMER RELATIONSHIP CENTER AND THEY OFFERED NO HELP. THE CAR HAS 88,000 MILES

  20. Steering, Feb 13, 2017

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. AFTER PARKING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. IN 2014, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 195,000.

  21. Steering, Feb 11, 2017

    IN 2014 THE POWER STEERING ASSIT FAULT WAS FIXED ON THIS CAR,DO TO A RECALL I BOUGHT THE CAR IN 2016 AFTER 4 MONTHS I STARTED THE CAR UP AND THE FAULT CAME BACK. I HAD NO KNOWLEDGE OF RECALL WHEN I BOUGHT CAR. IS THIS CONSIDERED FIXING THE PROBLEM, OR IS IT A STILL OPEN RECALL? THE CAR WAS SITTING IN THE DRIVE WAY WHEN FAULT CAME UP.

  22. Steering, Feb 10, 2017

    I WAS TURNING WHEN I LOST POWER STEERING AND NEARLY CRASHED INTO OTHER CARS WAITING AT THE INTERSECTION. I HAVE A POWER STEERING ASSIST FAILURE LIGHT ON. I PREVIOUSLY HAD MY CAR TAKEN TO THE FORD DEALERSHIP HERE IN BRIGHTON COLORADO AFTER I RECEIVED THE RECALL NOTICE SEVERAL MONTHS PRIOR IN 2016. CANNOT AFFORD THE PRICE FOR REPAIRS AND FEEL FORD NEEDS TO FIX THIS PROBLEM NOW.

  23. Steering, Feb 9, 2017

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK VIOLENTLY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER REPROGRAMMED THE PSCM AND IC TO THE LATEST LEVEL, BUT THE FAILURE PERSISTED THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,688. UPDATED 03/29/17LJ CONSUMER STATED THAT THEY HAD REPAIRS DONE BY A DIFFERENT DEALER AND HAVE HAD NO INCIDENTS SINCE. CONSUMER IS LOOKING FOR REIMBURSEMENT. *CN

  24. Steering, Feb 8, 2017

    DRIVING BACK FROM WORK ON THE STREET THE CAR WON'T TURN I GOT SCARE AND STOP THE CAR RIGHT AWAY UNTIL MY HUSBAND PICKED IT UP IS TOO DANGEROUS ... THIS IS THE RECALL NUMBER 14S05 ... BUT FORD REFUSES TO FIX IT

  25. Steering, Feb 8, 2017

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING OUT OF THE GARAGE, THE POWER STEERING BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SHAFT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. UPDATED 05/17/17*LJ *CN