2008 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.
Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints: steering
1,237 reports, newest first. Show all
Steering, Mar 23, 2016
THE RECALL ISSUED IN MAY, 2014 FOR THE POWER STEERING ASSIST FAULT DID NOT FIX THE PROBLEM. THE SENSOR FAILED AGAIN, AND THE REMEDY BY FORD LITERATURE TO THE DEALERSHIP WAS ERRONEOUS AND OVERLY COSTLY TO ME. THE SERVICE DEPARTMENT DETECTED A FAULT CODE, B2278, AND THE REMEDY LISTED THREE REPAIRS IN SEQUENCE TO FIX. THE FIRST WAS THE SOFTWARE UPDATE PROSCRIBED IN THE RECALL BULLETIN. THAT PROCEDURE HAD BEEN COMPLETED BY A DEALER PREVIOUSLY. THE SECOND IN THE SEQUENCE WAS TO REPLACE THE SENSOR. DEALER FOLLOWED THIS AND THE FIX FAILED, CAUSING REPLACEMENT OF THE STEERING COLUMN, COSTING AN ADDITIONAL $1200 ON TOP OF THE $500+ FOR THE FIRST FAILED FIX. ATTACHED RECEIPT FOR ENTIRE REPAIR OF A RECALL THAT DIDN'T GET FIXED THE FIRST TIME.
Steering, Mar 22, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE POWER STEERING BECAME INOPERABLE AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE MAINTENANCE SENSOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING); HOWEVER, THE FAILURE RECURRED THE SAME DAY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Steering, Mar 22, 2016
WE TOOK OUR FORD MOTOR COMPANY 2008 ESCAPE TO THE DEALER FOR RECALL NHTSA 14V284000 OR FORD #14S05. THE DEALER REPROGRAMMED THE POWER STEERING MODULE. PRIOR TO THAT WE HAD NO PROBLEMS WHATSOEVER WITH THE STEERING. 4 MONTHS LATER THE STEERING HAS FAILED. FROM WHAT I AM READING AT SEVERAL LOCATIONS ON THE INTERNET THIS IS A COMMON PROBLEM. I AM ASKING THE NHTSA TO LOOK AT THIS PROBLEM CLOSER. MY OPINION IS THERE SHOULD BE AN ADDITIONAL RECALL THAT ADDRESSES THIS ISSUE. IF YOU'VE HAD A SIMILAR ISSUE I URGE YOU TO CONTACT FORD AND FILE A COMPLAINT AND CONTACT THE NHTSA AND VOICE YOUR CONCERN. I WAS TOLD BY FORD IT IS MY RESPONSIBILITY TO FIX THE VEHICLE AND THEY ARE OFFERING NO ASSISTANCE.
Steering, Mar 18, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,377.
Steering, Mar 11, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 5 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. PRIOR TO THE SECOND REPAIR, THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 05/04/16*LJ .....UPDATED 05-12/16 *BF UPDATED 11/21/2017*JS *TR *BF
Steering, Mar 11, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. AFTER STARTING THE VEHICLE, A POWER STEERING FAILURE MESSAGE DISPLAYED AND THE STEERING WHEEL BEGAN TO VIBRATE AT SPEEDS LESS THAN 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE ANGLE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL FOR THE SAME FAILURE. THE VIN AND NHTSA CAMPAIGN NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 120,900. UPDATED 04/14/16*LJ THE CONSUMER STATED THE WAS A COMPUTER SOFTWARE UPDATE BUT NO REPAIR WAS MADE TO THE VEHICLE. *TR
Steering, Mar 7, 2016
HAD FORD RECALL #14V284000 (FORD #14S05) PERFORMED IN APRIL 2015 - WHICH COVERED POWER STEERING CONTROL MODULE. WAS TOLD "NOTHING WRONG, UPDATED SOFTWARE". MARCH 2016 STEERING FAILED. DEALER DIAGNOSED AS FAILED TORQUE SENSOR WHICH SUPPOSEDLY IS ONE OF THE ITEMS COVERED UNDER RECALL. HOWEVER WAS TOLD THIS WAS NO LONGER COVERED UNDER RECALL - BECAUSE THE RECALL WAS "CLOSED OUT" ON OUR VEHICLE THE DAY THEY FOUND NOTHING WRONG. CALLED FORD CUSTOMER SERVICE 1-800-392-3673 WHO SAID SAME THING. TOTAL SCAM! IF IT'S NOT BROKE THE DAY YOU TAKE IT IN THEN THEY DON'T REPLACE ANYTHING. SIDE STEPPING POTENTIALLY DEFECTIVE STEERING COMPONENTS WITH A BOGUS SOFTWARE FIX. THEN LATER EXPOSED TO THE SAFETY RISK OF DRIVING WITH STEERING COMPONENTS THAT MAY (AND IN THIS CASE) DID FAIL. AGAIN I FEEL THIS IS A TOTAL SHAM!
Steering, Mar 7, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE FROM THE STEERING COLUMN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHCLE WAS TAKEN TO THE DEALER WHER IT WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,900.
Steering, Mar 7, 2016
WE HAD OUR VEHICLE RECALLED. WE TOOK IT TO TAYLOR FORD IN CHANDLER OKLAHOMA, TO HAVE IT SERVICED FOR THE STEERING PROBLEM. I WENT TO DRIVE THE CAR AND NOW THERE IS NO POWER STEERING. I HAVE READ SEVERAL COMPLAINTS ABOUT THIS, THAT AFTER FORD HAD SO CALLED UPDATED THE PROGRAMING ON THE STEERING SYSTEM, THEY FAIL. SO INSTEAD OF REPLACING THE PARTS THAT NEEDED TO BE FIXED THEY UPDATE THE COMPUTER AND THEN WHEN DOWN THE ROAD, YOU HAVE TO PAY FOR THE PROBLEM YOURSELF. TAYLOR FORD TOLD MY WIFE THAT THERE WAS NOTING WRONG WITH THE VEHICLE. THEY HAVE SINCE GONE OUT OF BUSINESS. HOW DO I GET THIS PROBLEM TAKEN CARE RIGHT THIS TIME. THEY SHOULD HAVE TAKEN CARE OF IT RIGHT THE FIRST TIME. SO FORD IS JUST PUTTING BAND AIDS ON THEIR PROBLEMS AND THEN SAYING IT WAS FIXED AND CHARGING THE COMSUMER LATER TO FIX IT CORRECTLY. FORD NEEDS TO FIX THIS PROBLEM. THE VEHICLE WAS PUT IN DRIVE AND THAT IS WHEN THE POWER STEERING DID NOT WORK. I HAD JUST DROPPED MY 6 YEAR OLD SON OFF AT SCHOOL.
Electrical system, Steering, Mar 6, 2016
HI MY NAME IS [XXX] I HAVE A 2008 FORD ESCAPE AND I AM HAVING STEERING WHEEL ELECTRICAL PROBLEMS WHEN I TURN ON THE CAR THE STEERING WHEEL VIBRATE AND I HAVE DONE SOME RESEARCH AND I LOOK LIKE THERE HAS BEEN ALOT OF PEOPLE COMPLAINING ABOUT THE SAME PROBLEM IM HAVING AND THAT MIGHT BE THE STEERING WHEEL TORQUE SENSOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Mar 4, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHILE RATTLED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN DIAGNOSED THAT THE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Steering, Mar 2, 2016
I TOOK MY 2008 FORD ESCAPE IN FOR A RECALL ON THE ELECTRIC POWERING STEERING ON OCTOBER 28, 2015. THE FORD DEALER REPROGRAMMED THE ELECTRIC POWER STEERING. LSS..WHEN I TOOK THE 2008 FORD ESCAPE IN FOR THE RECALL I WAS UNDER THE IMPRESSION THAT THE SENSOR WAS GOING TO BE REPLACED. HOWEVER THE FORD DEALER SAID THEY ONLY HAD TO REPROGRAM IT. FEBRUARY 26, 2016 I TOOK MY 2008 FORD ESCAPE TO BE CHECKED AT A AUTO REPAIR SHOP. I WAS TOLD I NEEDED A SENSOR FOR THE ELECTIC POWER STEERING. THE REASON I TOOK IT TO BE CHECKED WAS THE STEERING WHEEL WOULD SHAKE AND IT WAS VERY HARD TO TURN. ALSO IT IS HARD TO START. WHEN YOU TURN IT OVER, IT WANT DO ANYTHING. THEN WHEN YOU TRY AGAIN IT WOULD START. I FEEL FORD TOOK ADVANTAGE OF ME. THEY HAD TO KNOW JUST REPROGRAMMING THE ELECTRIC POWER STEERING WAS NOT ENOUGH. NOW I AM LEFT TO PAY FOR THE REPAIRS THAT SHOULD HAVE BEEN TAKEN CARE OF WHEN I TOOK IT IN FOR THE RECALL. IT SEEMS LIKE 2 OR 3 MONTHS AFTER I GOT THIS ESCAPE PAID FOR IT WENT DOWNHILL. I HAVE HAD IT IN AND OUT OF THESHOP EVERY SSINCE.IT IS REPAIR AFTER REPAIR ON THIS VEHICLE. ITS HEARTBREAKING! ESPECIALLY WHEN YOU HAVE TO PAY OUT HUNDREDS AND EVEN OVER A THOUSAND FOR CONTINUOUS REPAIRS. THE CURRENT ISSUE WITH THE STEERING WHEEL SHAKEN WOULD HAPPEN SITTING STILL AT A LIGHT, ETC. ALSO THE PROBLEM WITH THE VEHICLE NOT WANTING TO START AND HAVING TO RETRY TO START THE VEHICLE HAPPENED WHEN YOU WOULD TRY TO START THE VEHICLE TO GO SOMEWHERE. THE ISSUE BEING HARD TO TURN HAPPENS WHEN YOU ARE TURNING LEFT OR RIGHT ON THE ROAD.
Steering, Mar 1, 2016
I WAS AT A GAS STATION AND WITH ABSOLUTELY NO WARNING THE STEERING WHEEL WOULD NOT MOVE. I HAD TO LEAVE THE CAR AND CALL A TOW. WHEN I CALLED MY DEALER AND TOLD THEM THAT THE RECALL THEY HAD FIXED IN AUGUST OF 2014 WAS DEFECTIVE AND I COULD HAVE BEEN KILLED THERE RESPONSE WAS THEY FIXED THE PROBLEM (OBVIOUSLY THEY DID NOT) AS THIS WAS THE SAME PROBLEM. THEY INFORMED ME I COULD NOT TOW THE CAR THERE AS THEY DID NOT HAVE ROOM AND THEY COULD NOT TAKE MY CAR TILL MID MARCH. THE CAR WAS AT A GAS STATION THEY RAN A TEST CHARGED ME $200.00 AND COULD NOT FIX IT SAID ONLY FORD COULD. I FINALLY GOT A FORD DEALER TO TAKE THE CAR AND WAS CHARGED $1500.00 THIS IS INSANE FOR ALMOST GETTING KILLED ON THEIR NEGLECT IN THE FIRST PLACE. .
Steering, Feb 27, 2016
POWER STEERING WENT OUT WHILE STATIONARY AS I WAS FIXING TO LEAVE ON AN IN TOWN TRIP
Steering, Feb 24, 2016
I HAVE MY VEHICLE IN TO HAVE RECALL 14S05 CORRECTED. THE DEALER STATED THEY ONLY NEEDED TO UPDATE THE SOFTWARE AND SEND ME ON MY WAY. THEN AS I WAS DRIVING INTO WORK THREE WEEKS LATER, I LOST ALL POWER STEERING CONTROL. I BROUGHT THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT I NEEDED TO PAY OUT OF POCKET TO HAVE THE TORQUE SENSOR AND STEERING COLUMN REPLACED TO CORRECT THE ISSUE. THE TWO PARTS THAT I AM BEING TOLD THAT I HAVE TO PAY OUT OF POCKET FOR ARE PARTS THAT ARE INCLUDED IN RECALL 14S05. AFTER NUMEROUS CALLS TO THE DEALER AND FORD, I'M STILL BEING TOLD THAT THE RECALL FOR MY VIN HAS BEEN CLOSED. IF YOU NEED ANY OTHER INFORMATION TO MY SITUATION, PLEASE LET ME KNOW.
Steering, Power train, Exterior lighting, Feb 23, 2016
THE STEERING WHEEL MOTOR IS NOT WORKING
Steering, Feb 23, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER AND THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN WITHOUT POWER STEERING CAPABILITY. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS AND BOTH CONFIRMED THAT THE POWER STEERING MOTOR AND HOUSING WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Steering, Feb 22, 2016
CAR LOST ALL POWER STEERING WITH NO WARNING WHILE CROSSING 3 LANES OF TRAFFIC TURNING ONTO A SIDE STREET. WE DETERMINED THIS ISSUE WAS INCLUDE IN RECALL 14S05 AND TOOK VEHICLE TO DEALER TO HAVE IT FIXED. DEALER SAYS FORD REPROGRAMMED THE POWER STEERING CONTROL MODULE AND CONSIDERED THE RECALL CLOSED ON MY VEHICLE. THE SUPPOSED REPROGRAMMING OF THE MODULE WAS SUPPOSED TO WARN US IF THE POWER STEERING HAD A FAILURE. NO WARNING LIGHT OR SOUND APPEARED BEFORE, DURING OR AFTER THE COMPLETE LOSS OF POWER STEERING. FORD WOULD HAVE REPLACED THE TORQUE SENSOR OR THE STEERING COLUMN HAD THERE BEEN A POWER STEERING ISSUE AT THE TIME THE VEHICLE WAS TAKEN IN TO ADDRESS THE RECALL. SO BASICALLY IF WE HAD IGNORED THE RECALL WE WOULD HAVE BEEN MUCH BETTER OFF. WE WOULD'VE BEEN ABLE TO HAVE THE PARTS REPLACED BY FORD BUT A YEAR AND A HALF LATER THE PARTS THEY KNEW WERE GOING TO FAIL ARE NOT COVERED BY THE RECALL. THE ONLY DIAGNOSTIC TROUBLE CODE SHOWING UP WAS B2278. FORD'S SERVICE ACTION DOCUMENT SENT TO DEALERS SAYS IF CODE B2278 APPEARS YOU ONLY REPLACE THE TORQUE SENSOR. OUR MECHANIC FOLLOWED FORD'S INSTRUCTIONS AND WE HAD A DEALERSHIP CALIBRATE THE STEERING SENSOR. UNFORTUNATELY THE POWER STEERING STILL DOES NOT WORK. NO DIAGNOSTIC TROUBLE CODES ARE PRESENT AT THIS TIME AND THE STEERING WHEEL IS NOW TURNING ALL THE WAY TO ONE SIDE WITHOUT ANY INPUT. THE DEALERSHIP THAT CALIBRATED THE SENSOR HAS CHARGED US $110 TO CALIBRATE A SENSOR WHICH DID ABSOLUTELY NOTHING, WANTS ANOTHER $110 TO DIAGNOSE WHAT ELSE COULD BE WRONG, AND IF WE NEED TO REPLACE THE $955.00 STEERING COLUMN WILL CHARGE $275 TO INSTALL IT. HOW CAN THIS POSSIBLY BE LEGAL FOR FORD TO ISSUE A RECALL FOR OVER 700,000 VEHICLES AND NOT FIX THE ISSUE? AND THE FIX THEY SAY THEY DID ON MY VEHICLE FAILED TO GIVE ANY WARNING OF THE POWER STEERING FAILURE.
Steering, Electrical system, Wheels, Feb 22, 2016
AUGUST 2014 TOOK MY 2008 FORD ESCAPE INTO LOCAL FORD DEALER FOR RECALL NOTICE RECALL 14S05 - POWER STEERING ASSIST FAULT ISSUE WITH TORQUE SENSOR REPLACEMENT - LINDQUIST FORD DEALERSHIP JUST UPGRADED A PROGRAM INTO MY ESCAPE FOR ABT 20-30MINS, DIDN'T CHECK ANY PARTS FOR REPLACEMENT, TOLD ME NO PARTS WERE REPLACED THERE WAS NO WARNING LIGHT SO THEY DIDN'T PHYSICALLY TAKE THE TIME TO LOOK. FEBRUARY 2016 - NO ENGINE LIGHT COMES ON BUT WHEN I TURN THE KEY OVER FOR THE LAST 6WKS SOMETIMES MY ESCAPE STARTS UP SOMETIMES, SOMETIMES IT DOES NOT WITH A NOTICE "POWER STEERING ASSIST FAULT" - AS WEEKS WENT BY, THE STEERING WHEEL IS SHAKING MORE RANDOMLY WHILE DRIVING AND STOPPING. THE ONLY WAY TO START MY FORD ESCAPE IS BY REMOTE START TO BYPASS THE STARTER. RECENTLY,I TOOK MY CAR INTO MY LOCAL MECHANIC, AFTER THOROUGH INVESTIGATION THE TORQUE SENSOR IS CRACKED. I WAS TOLD BY FORD EMPLOYEES, 2 OTHER LOCAL FORD DEALERSHIPS & THE MECHANIC TO TAKE THE ESCAPE BACK TO THE DEALERSHIP WHO OPENED UP THE ORIGINAL RECALL BACK IN AUGUST 2014. THAT ORIGINAL DEALERSHIP DID MAKE A CLAIM, FORD WARRANTY DENIED THE CLAIM- THE DEALERSHIP DIDN'T "CHOOSE" TO TELL FORD WARRANTY THEY NEVER LOOKED AT THE RECALL PARTS IN AUGUST 2014 THEY JUST DID THE UPGRADE, THEIR LIABILITY "THAT'S WHAT THE LETTER TOLD THEM TO DO, NO WARNING LIGHT NO REPLACEMENT PARTS". I PAID $70+ FOR WHAT THE MECHANIC JUST DID FOR FREE. THAT DEALERSHIP DID NOT CHECK FOR ANY PARTS THAT NEEDED REPLACED BACK ON 2014. NOT ONLY DID THE DEALERSHIP CHARGE ME $70, I TOOK THE ESCAPE BACK TO THE LOCAL MECHANIC AND PAID $500 FOR A NEW TORQUE SENSOR; SAME EXACT PART FALLING UNDER THE RECALL "POWER STEERING ASSIST FAULT". DENIED CLAIM ON 2/19/2016, REASON- IT'S BEEN OVER A YEAR SINCE MY RECALL UPDATE WAS DONE THE DEALERSHIP SHOULD HAVE BEEN REPLACED THE PART BACK IN 2014. I DRIVE 2 CARS, SERIOUSLY?
Steering, Feb 19, 2016
FORD ESCAPE WAS STATIONARY TURNED IT ON COULDNT TURN THE STEERING WHEEL. DONT KNOW WHAT TO DO NOW :( JUST READING LOTS OF COMPLAINS ABOUT THE SAME SAFETY ISSUE.HOPE I CAN GET IF FIXED SOON
Steering, Feb 17, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE STEERING LOST POWER AND THE VEHICLE BECAME DIFFICULT TO DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO EXPLAINED THAT THE RECALL REPAIR THAT WAS PERFORMED TWO YEARS AGO WAS TO REBOOT THE COMPUTER SYSTEM AND HAD NOTHING TO DO WITH THE STEERING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,726.
Steering, Feb 17, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE AT A STOP LIGHT, THE STEERING WHEEL BEGAN TO VIBRATE AND BECAME VERY DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Steering, Feb 16, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO REPROGRAMMED THE POWER STEERING CONTROL MODULE (PSCM) UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PSCM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,175.
Steering, Feb 16, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.
Steering, Feb 16, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO HAVING THE RECALL REPAIR PERFORMED. WHILE DRIVING 65 MPH, AN ABNORMAL GRINDING NOISE WAS HEARD AND THE STEERING WHEEL SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.