2008 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.
Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints: steering
1,237 reports, newest first. Show all
Steering, Jan 27, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 04/08/16*LJ *CN
Steering, Jan 26, 2016
2008 FORD ESCAPE HYBRID. WELL MAINTAINED, ALWAYS TAKEN IN FOR ANY AND ALL REPAIRS/MAINT/RECALLS. RECALL # 14S05 WAS ATTENDED TO IN 2015 , BY WAY OF REPROGRAMMING. AFTER THIS "REPAIR", WE COMPLAINED OF LOSS OF STEERING RADIUS, WAS TOLD THAT WAS NOT POSSIBLE AND THAT IT WAS FINE. FAST FORWARD TO JANUARY OF THIS YEAR, WRENCH LIGHT COMES ON, NO POWER STEERING AT ALL. OUR DEALERSHIP SAYS IT IS THE SAME ITEM AS RECALL AND SHOULD BE FIXED BY FORD CORP. FORD CORP SAID NO, SINCE ITS 7 YEARS OLD. THE LAW SAYS 10 YEARS FROM RECALL OR PURCHASE.. BECAUSE THEY REPROGRAMMED IT, THEY MAY NOT BE RESPONSIBLE FOR ANY THING ELSE THAT GOES WRONG, EVEN IF IT IS THE SAME ISSUE. A KNOWN ISSUE. VERY UNSAFE, AND NOT SOMETHING THE CONSUMER CAN DAMAGE ON THEIR OWN. THIS WILL COST US BETWEEN 500 TO 2,500 DOLLARS TO REPAIR. SEEMS THAT A KNOWN PROBLEM SHOULD BE COVERED FOR MORE THAN A YEAR OUT FROM THE RECALL. IT FAILED SIX MONTHS AFTER THE RECALL WAS CLOSED, WHICH WAS ONLY OPEN FOR A YEAR. THE LOSS OF ABILITY TO STEER WAS TREMENDOUS . ALMOST IMPOSSIBLE. NOT SAFE TO DRIVE, AS THE EFFORT REQUIRED STEER WOULD PREVENT THE ABILITY TO AVOID A SITUATION COMPLETELY. MY VEHICLE IS USELESS AT THIS TIME. THE OPEN INVESTIGATION DP15001, SHOWS WHAT A TRUE PROBLEM THIS IS . VERY DANGEROUS. MANY PEOPLE ARE HAVING THIS FAILURE WHILE ACTIVELY DRIVING. IT WOULD APPEAR THAT FORD NEEDS TO RE ADDRESS THIS ISSUE. MY VEHICLE REPAIR LIGHT CAME ON WHILE DRIVING. THE FAILURE OCCURRED AFTER I HAD PARKED AND TURNED IT OFF. ONCE I RESTARTED THE VEHICLE, I HAD LOST ALL POWER STEERING . I WAS 60 MILES FROM HOME, SO I WAS FORCED TO DRIVE IT IN THAT CONDITION.
Steering, Other or unspecified, Engine, Jan 26, 2016
TRANSMISSION IS CONSTANTLY LEAKING.
Steering, Jan 25, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 65 MPH, THE STEERING FAILED. THE CONTACT STATED THAT THE STEERING WHEEL REQUIRED EXTRA EFFORT TO TURN. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Steering, Jan 23, 2016
ELECTRIC STEERING ASSIST FAILED WHILE DRIVING.
Steering, Jan 21, 2016
POWER STEERING FAILED. VEHICLE WAS IN DRIVEWAY NOT IN MOTION. DRIVER WAS UNABLE TO TURN WHEEL BECAUSE THERE WAS NO POWER STEERING.
Steering, Jan 20, 2016
MY WIFE HAD THE POWER STEERING STOP WORKING, IN HER VEHICLE, WHILE DRIVING HOME ON CITY STREETS. UPON SHUTTING OFF AND RESTARTING THE VEHICLE THE POWER STEERING STARTED WORKING AGAIN. WE TOOK THE VEHICLE TO IN FOR SERVICE AS WE WANT A RELIABLE, SAFE VEHICLE. THEY COULDN'T FIND ANY PROBLEMS AND APPLIED A SOFTWARE UPDATE PER RECALL 14S05. DROVE HOME WITH NO PROBLEMS. THE FOLLOWING MORNING THE STEERING WHEEL STARTED SHAKING/VIBRATING/TURNING ON ITS OWN WHILE THE VEHICLE WAS STILL IN PARK. DROVE THE VEHICLE FOR THE NEXT COUPLE OF DAYS PROBLEM DID NOT GET BETTER. CALLED THE SERVICE CENTER BACK 3 DAYS AFTER ORIGINAL SERVICE, WHEN THE SOFTWARE UPDATE WAS APPLIED TO SCHEDULE NEW APPOINTMENT. THE FOLLOWUP APPOINTMENT WAS 4 DAYS LATER OR ONE WEEK AFTER THE ORIGINAL SERVICE DATE. SIX DAYS AFTER SOFTWARE UPDATE THE POWER STEERING STOPPED WORKING WHILE DRIVING HOME, ON A HIGHWAY, WITHOUT ANY WARNING. TOOK THE VEHICLE BACK IN THE FOLLOWING MORNING (1 WEEK FROM ORIGINAL SERVICE DATE) FOR SERVICE. THIS TIME THE SERVICE CENTER FOUND A PROBLEM AND SAID THAT IT WAS THE GEAR AND THIS WASN'T COVERED UNDER THE RECALL. IT COULD JUST BE THE TIMING BUT IT APPEARS THAT THE SOFTWARE UPDATE CAUSED PROBLEMS (STEERING WHEEL VIBRATION) THAT WE DIDN'T HAVE WITH THE VEHICLE PRIOR UPDATE, OR THAT THEY COULDN'T FIND ANY PROBLEMS WHEN THE HAVE A KNOWN ISSUE. ALSO DISAPPOINTED THAT GIVEN THE KNOWN ISSUE (RECALL 14S05) THAT FORD FEELS A SOFTWARE UPDATE IS A "FIX" FOR A STEERING FAILURE, A POTENTIAL SERIOUS SAFETY ISSUE.
Steering, Jan 20, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE POWER STEERING CONTROL MODULE (PSCM) WAS NEVER REPLACED; HOWEVER, THE SOFTWARE WAS UPDATED. THE CONTACT MENTIONED THAT THE POWER STEERING SEIZED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Steering, Electrical system, Jan 19, 2016
I HAVE A 2008 FORD ESCAPE THAT HAD A RECALL ON IT. AFTER I TOOK IT IN TO THE LOCAL FORD DEALERSHIP, MY CAR STARTED HAVING PROBLEMS RELATING TO THE RECALL. AFTER TAKING IT TO TWO DIFFERENT FORD COMPANIES AND PROVING THAT THE RECALL FIX DID NOT WORK AND IS CAUSING PROBLEMS, FORD REFUSES TO AUTHORIZE THE OTHER REPAIRS THAT IS COVERED UNDER THE RECALL, BECAUSE ONE REPAIR SHOP DID THE INITIAL UPDATE. NOW MY CAR IS HAVING MAJOR PROBLEMS, AND I CANNOT AFFORD TO FIX IT. IT IS A SAFETY ISSUE. I HAVE TALKED TO 5 DIFFERENT PEOPLE ABOUT THE ISSUE AT FORD BUT THEY KEEP SAYING THAT THE CASE NUMBER I PROVIDE THE DEALERSHIP SHOULD TAKE CARE OF IT HOWEVER IT DOES NOT. IM A SINGLE MOTHER OF 3 WITH LOW INCOME AND IF MY CARS POWER STEERING GOES OUT AT A CRUCIAL TIME I COULD POTENTIALLY CAUSE A SERIOUS ACCIDENT.
Steering, Jan 19, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ACKNOWLEDGED THAT THE FAILURE WAS RELATED TO A RECALL HOWEVER, THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THEY WERE INFORMED BY THE MANUFACTURER THAT THE RECALL HAD EXPIRED AND THE CONTACT EXCEEDED THE TIME LIMIT FOR THE REPAIR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000. THE VIN WAS NOT AVAILABLE.
Steering, Jan 14, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Steering, Jan 13, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING ASSIST FAULT WARNING LIGHT DISPLAYED. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000. UPDATED 04/14/16*LJ *CN
Steering, Jan 12, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR AND STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,136.
Steering, Jan 10, 2016
MY 2008 FORD ESCAPE HAS LOST POWER STEERING. IT NO LONGER WORKS.
Steering, Jan 5, 2016
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. WHILE ACCELERATING FROM A STOP AND MAKING A TURN, THE STEERING FAILED. AFTER THE VEHICLE WAS PARKED FOR A WHILE, THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
Steering, Electrical system, Jan 4, 2016
ON DECEMBER 11, 2015 I HAD TAKEN MY 2008 FORD ESCAPE TO DEALER FOR THE 14S05 RECALL BEING THAT TWO DAYS BEFORE MY POWER STEERING HAD LOCKED UP. THEY DID THE SOFTWARE UPDATE NOW ON DECEMBER 31, 2015 I HAVE NO POWER STEERING AT ALL. TOOK IT BACK TO DEALER SAID TORQUE SENSOR WENT OUT AND IS NOT PART OF RECALL. ITS PRETTY UNSAFE THAT THEY RECALL THIS PART BUT WONT HONOR TO FIX IT WHEN THEY KNOW ITS A PROBLEM WITH ALL THESE VEHICLES BETWEEN 2008-2011. WHY SEND A RECALL LETTER IF THE DEALER ISN'T GOING TO FIX THE PROBLEM AND EXPECT YOU TO PAY PUT OF POCKET FOR SOMETHING THEY KNOW IS BEING RECALLED?? MAKES ME VERY UPSET AND UNHAPPY WITH FORD AND THEIR VEHICLES IF THEY CAN'T MAKE THEM SAFE FOR PEOPLE TO DRIVE, THEY ARE PICKING THE CHEAPEST WAY TO FIX THE PROBLEM WITH JUST THE SOFTWARE UPDATE WHEN THE ISSUE IS MORE TO DO WITH THE TORQUE SENSOR IN THE VEHICLES. PEOPLE ARE DRIVING THESE VEHICLES THINKING THEY ARE FIXED WHEN THEY ARE NOT, THINKING WE ARE IN A SAFE VEHICLE AND WE ARE NOT BECAUSE FORD DOESN'T WANT TO HONOR THE RECALL. ITS RIDICULOUS HOW FORD IS DOING THIS AND NOT SAFE FOR DRIVERS. PLEASE HELP ME AND EVERYONE WHO HAS HAD THIS ISSUE WITH THE RECALL DEALING WITH THE TORQUE SENSOR GET REPLACED...THANK YOU. *TR
Steering, Jan 3, 2016
THE CAR IS EQUIPPED WITH ELECTRONIC POWER STEERING. THE VEHICLE STARTED EXPERIENCING INTERMITTENT POWER STEERING ISSUES WHERE THE STEERING WHEEL WOULD SHUTTER WHILE DRIVING NORMALLY AT ANY SPEED (STATIONARY OR IN MOTION, AND ON CITY STREETS OR HIGHWAYS, WHILE BRAKING, ETC - EVERYTHING) AND SOMETIMES COMPLETELY SHUT OFF POWER ASSISTED STEERING ALL TOGETHER MAKING THE VEHICLE EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO FORD FOR THE RECALL PROCEDURE APPROXIMATELY A YEAR AGO FROM THIS POSTING, HOWEVER, ONLY A SOFTWARE UPDATE WAS PERFORMED. THIS SEEMED TO TEMPORARILY FIX THE ISSUES WE WERE DESCRIBING, BUT ABOUT 10 MONTHS TO 1 YEAR LATER THE SAME ISSUES STARTED OCCURRING. THE VEHICLE HAS NO POWER STEERING AVAILABLE AND WE WERE TOLD THAT THE TORQUE SENSOR IN THE POWER STEERING UNIT NEEDED TO BE REPLACED (IMPLYING THAT THE PSCM MODULE WAS REPORTING A FAULTY SENSOR), BUT THE PROCEDURE WAS NOT GOING TO BE COVERED BY THEM SINCE THE CAR WAS PREVIOUSLY 'SERVICED' BY FORD FOR THE RECALL. HAD WE WAITED ABOUT 10 MONTHS TO 1 YEAR BEFORE PERFORMING THE FIRST RECALL, EVERYTHING WOULD HAVE BEEN REPLACED AS IT SHOULD HAVE BEEN. NOW, WE ARE FORCED TO REPLACE THE TORQUE SENSOR FOR A QUOTED $550 - WHICH THEY TELL US MAY NOT SOLVE THE PROBLEM (ALTHOUGH THAT IS THE ONLY CODE THAT IS BEING REPORTED) AND MIGHT HAVE TO REPLACE THE ENTIRE COLUMN. IDENTIFYING A RECALL PROCEDURE BY ONLY CHECKING IF THE CODES WERE PRESENT AT THE TIME OF RECALL IS NOT A GUARANTEED WAY TO REPLACE ALL FAULTY SENSORS. A MORE ACCURATE WAY TO FIND THE FAULTY PART IS FOR FORD TO ANALYZE THEIR DATA OF FAULTY POWER STEERING VEHICLES AND REPLACE VEHICLES EQUIPPED WITH SENSOR SERIAL NUMBERS FROM SPECIFIC RANGES, MANUFACTURING DATES, AND MANUFACTURING LOCATIONS.
Steering, Dec 30, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC. THE DIAGNOSIS WAS THAT THE TORQUE SENSOR OF THE STEERING COLUMN WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED UNDER A SOFTWARE MANUFACTURERS RECALL IN 2014. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Steering, Dec 30, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Steering, Dec 18, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. UPDATED 06/15/16*LJ UPDATED 06/15/16.*JB
Steering, Dec 16, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS OT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER RECALL RELATED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 04/06/16*LJ THE CONSUMER EXPERIENCED TWO STEERING FAILURES. THE CONSUMER WAS INFORMED LOWER TORQUE SENSOR NEEDED TO BE REPLACED AT A COST OF $ 1500.00. UPDATED 04/20/16.*JB
Steering, Dec 14, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND THE POWER ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,348.
Steering, Dec 9, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS OR EVEN AT THE INITIAL START OF THE IGNITION, THE STEERING WHEEL WOULD LOCK. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE POWER STEERING WOULD FAIL INTERMITTENTLY FOLLOWING THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Steering, Dec 9, 2015
LOST POWER STEERING. VEHICLE WAS STATIONARY. DEALER IS CLAIMING THAT B/C I BROUGHT IT IN TO THEM 10 MONTHS AGO AND HAD THE CODES CHECKED (NONE FOUND AT THE TIME), THAT MY RECALL COVERAGE IS NOW NULL AND VOID. I WOULD HAVE BEEN BETTER OFF NEVER TAKING IT IN FOR THE RECALL, AS THE CHARGES ARE AROUND $1000.00 AND ARE EXACTLY WHAT MY CAR IS RECALLED FOR (ELECTRIC POWER STEERING ASSIST FAILURE.)
Steering, Dec 7, 2015
I WAS DRIVING AROUND A CORNER (ON A RESIDENTIAL STREET) GOING ABOUT 20 MILES PER HOUR AND THE POWER STEERING WENT OUT AND I ALMOST RAN INTO A BRICK MAILBOX--WHEN IT WENT OUT, A YELLOW WRENCH LIGHT CAME UP ON THE DASHBOARD. I HAD TO HAVE THE CAR TOWED BECAUSE THE STEERING WAS COMPLETELY LOCKED UP AND THE CAR WAS NOT DRIVEABLE. BASED ON MY DISCUSSION WITH THE REPAIR SHOP, THIS IS RELATED TO NHTSA CAMPAIGN #14V-284 -- FORD RECALL #14S05. THE REPAIR SHOP (MIDAS) SAID IT WAS A FAULTY TORQUE SENSOR AND INDICATED THAT IT WOULD NEED TO BE REPLACED AT A COST OF $889.30. I HAD THE REPAIR MADE, BUT I HAD TO SCHEDULE A FOLLOW-UP APPOINTMENT WITH FORD BECAUSE THEY HAD TO DO SOFTWARE UPDATES BECAUSE THE STEERING WASN'T COMPLETELY RIGHT AFTER THE FIRST REPAIR. THE VEHICLE HAS 133,700 MILES ON IT.