2008 Ford Escape

Problems, recalls and owner-reported issues

Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 2,417

Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.

Primary concernSteering1,237 reports · 51% of complaints
Owner complaints2,417Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Steering1,237
  2. Power train372
  3. Service brakes292
  4. Electrical system200
  5. Vehicle speed control200
  6. Engine157
  7. Engine and engine cooling75
  8. Other or unspecified68

Recalls and investigations

  1. Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015

    Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

    If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

    Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

    Campaign 15V606000 on NHTSA.gov

  2. Suspension, front, wheel bearingJun 3, 2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

    Campaign 15E045000 on NHTSA.gov

  3. Hybrid propulsion systemSep 3, 2014

    Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.

    If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.

    Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.

    Campaign 14V526000 on NHTSA.gov

  4. Steering, electric power assist systemMay 29, 2014

    Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

    If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

    Campaign 14V284000 on NHTSA.gov

  5. EquipmentSep 3, 2010

    MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

    AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.

    MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.

    Campaign 10E043000 on NHTSA.gov

Representative owner complaints: steering

1,237 reports, newest first. Show all

  1. Steering, Dec 29, 2014

    THIS IS THE SECOND TIME IN TWO YEARS THAT THE ELECTRONIC POWER STEERING HAS FAILED IN THE VEHICLE. THE FIST WAS IN 2012 AND CAUSED THE STEERING TO LOCK UP WHILE MY WIFE WAS DRIVING. AT THAT TIME I HAD THE ENTIRE STEERING COLUMN REPLACED AT THE DEALERSHIP FOR A CONSIDERABLE EXPENSE. THE VEHICLE IS CURRENTLY LOOSING STEERING SENSATION IN A WAY THE VEHICLE FEELS AS IF IT IS SLIPPING ON ICE. THE STEERING WHEEL WILL TURN AT HIGHWAY SPEED WITH NO RESPONSE FROM THE VEHICLE. NEEDLESS TO SAY THIS IS A NIGHTMARE. THE VEHICLE FEELS UNSAFE AND OUT OF CONTROL WHEN IT EXHIBITS THESE CHARACTERISTICS. I CHECKED RECALL INFO AND HAVE FOUND THAT THIS IS A COMMON COMPLAINT ON THESE VEHICLES. THERE IS A RECALL, BUT MY VIN IS NOT INCLUDED. I HOPE THIS GETS HANDLED QUICKLY BEFORE THERE ARE MORE ACCIDENTS AND INJURIES. *TR

  2. Steering, Engine and engine cooling, Power train, Dec 24, 2014

    THE CONDENSER IS COMBINED WITH POWER STEERING AND TRANSMISSION. THIS VEHICLE SHOULD NOT OF HAD A LEAK AS IT ONLY HAS 28311 MILES ON IT. THIS IS BAD FOR GROUND WATER AS FLUID LEAKS GOES ON STREET AND INTO STORM DRAINS. COST TO FIX IS ABOUT $700.00. *TR

  3. Steering, Dec 22, 2014

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

  4. Steering, Dec 18, 2014

    SINCE OWNING VEHICLE PROBLEMS WITH STEERING WOULD HAPPEN ONCE IN A WHILE ( ONCE A MONTH ) ON 10/09/14 TOOK CAR IN FOR RE-CALL. TWO MONTHS LATER NO POWER STEERING AGAIN...COMPANY WHO WORKED ON CAR THE FIRST TIME SAID IT WAS A DIFFERENT ISSUE.NOT POSSIBLE,DOING SAME THING BEFORE THEY SO-CALLED FIXED IT..(12/10/14) THE COST WAS OVER 500 DOLLARS.. *TR

  5. Steering, Dec 17, 2014

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHEN STARTING THE VEHICLE, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

  6. Steering, Dec 3, 2014

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 79,000.

  7. Steering, Nov 25, 2014

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING CONTROL MODULE AND INSTRUMENT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 250,000. THE VIN WAS NOT AVAILABLE.

  8. Steering, Nov 21, 2014

    FORD RECALL 14S05 / NHTSA RECALL 14V-284, CONCERNING POWER STEERING FAILURE SOFTWARE UPDATE, COMPLETED 4 AUGUST 2014. SOFTWARE UPDATE ALONE WAS A FAILURE. VEHICLE RE-EXHIBITED STEERING WHEEL SHIMMY SYMPTOMS 20 NOVEMBER 2014, AND COMPLETELY FAILED 21 NOVEMBER 2014, WITHOUT ANY ACCOMPANYING VISIBLE/AUDIBLE WARNINGS, I.E. CHIME OR LIGHTED DASH INDICATOR. DEALER APPOINTMENT IS SCHEDULED FOR 26 NOVEMBER 2014. *TR

  9. Steering, Nov 20, 2014

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE STEERING UNIT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,732.

  10. Steering, Nov 20, 2014

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THE VEHICLE STALLED INTERMITTENTLY. THE CONTACT MENTIONED THAT A KNOCKING NOISE EMITTED FROM THE STEERING COLUMN AS THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE CONTACT'S VEHICLE WAS AFFECTED BY RECALL NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED. HOWEVER, THE SECOND DAY AFTER THE SOFTWARE WAS REPROGRAMMED THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 117,540.

  11. Steering, Power train, Nov 20, 2014

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE POWER STEERING FAILED AND NO WARNING INDICATORS ILLUMINATED. THE FAILURE HAD RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TORQUE SYSTEM WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE. ## VIN FAILED ## 2008 FORD ESCAPE ##

  12. Steering, Nov 20, 2014

    THE POWER STEERING FAILED 2 MONTH AFTER THE RECALL WAS DONE TO FIX THE PROBLEM. THERE WAS A RECALL NOTICE (14S05) FROM FORD ADVISING ME TO TAKE MY CAR IN TO FIX THE SENSOR THAT CAUSES LOSS OF POWER STEERING. THE ONLY THING THEY DID WAS A SOFTWARE UPGRADE TO ALERT YOU WHEN THE SENSOR FAILS. THIS IS NOT FIXING THE PROBLEM. PLEASE CONTACT ME IF YOU NEED ADDITIONAL DETAILS. *TR

  13. Steering, Nov 19, 2014

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND EXTREME FORCE WAS REQUIRED TO MANEUVER THE VEHICLE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE TORQUE SENSOR OR STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

  14. Steering, Nov 19, 2014

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

  15. Steering, Nov 19, 2014

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REMEDIED THE RECALL. HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT THE TORQUE SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

  16. Steering, Power train, Nov 18, 2014

    PURSUANT TO THE 2014 RECALL ON MY VEHICLE, I TOOK MY 2008 ESCAPE TO BE SERVICED. UPON INFORMATION AND BELIEF, THE TORQUE SENSOR MODULE WAS REPROGRAMMED TO PREVENT THE LOSS OF STEERING. SAID SERVICE WAS PERFORMED ON OCTOBER 1, 2014. ON NOVEMBER 14, 2014, THE VEHICLE LOST COMPLETE CONTROL OF STEERING WHILE DRIVING WITH MY YOUNG CHILD, THREE HOURS FROM HOME. AFTER HAVING THE VEHICLE TOWED TO THE DEALERSHIP THAT PERFORMED THE WORK UNDER THE RECALL, I WAS TOLD WE WERE RESPONSIBLE FOR THE REPAIRS, DESPITE THE MECHANIC ADMITTING AND AGREEING WITH US THAT IT WAS AN ISSUE THAT SHOULD HAVE BEEN FIXED UNDER THE RECALL. THE MECHANIC'S HANDS WERE TIED AS FORD WOULD NOT AUTHORIZE THE WORK TO BE PERFORMED ON THE COMPANY'S EXPENSE. THE ESTIMATED PRICE OF REPAIRS IS $1600. THE MECHANIC ALSO TOLD US HAD WE NOT BROUGHT THE VEHICLE IN AS INSTRUCTED BY THE WELL PUBLICIZED RECALL AND THE STEERING FAILED, IT WOULD HAVE BEEN COVERED UNDER THE RECALL. THE RECALL STATES, "ALTERNATIVELY, THE DEALER MAY NEED TO REPLACE THE TORQUE SENSOR OR THE STEERING COLUMN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE (PARTS AND LABOR)". FORD INDICATED BY PHONE THAT THIS ONLY APPLIES TO THE FIRST VISIT. ANY SUBSEQUENT VISIT FOR A RECALL ISSUE IS THE OWNER'S EXPENSE. FORD'S MISREPRESENTATIONS IN ITS RECALL NOTICE AND SUBSEQUENT ACTIONS ARE UNFAIR AND DECEPTIVE TRADE PRACTICES, NOT TO MENTION AN EXTREME SAFETY ISSUE AND DANGER TO CONSUMERS WHO BELIEVE NOT THAT THEIR VEHICLE IS SAFE TO DRIVE AFTER BEING SERVICED BY THE RECALL. *TR

  17. Steering, Nov 18, 2014

    CAR STEERING JUST STOPPED WORKING AND CAR BECAME ALMOST IMPOSSIBLE TO STEER. ALMOST HAD ACCIDENT. TOOK IT TO FORD DEALER SHIP AND THEY WILL CHARGE OVER $900.00 TO REPAIR AND TAKE 2 DAYS. STEERING COLUMN MUST BE REPLACED ACCORDING TO FORD DEALER. *TR

  18. Steering, Nov 18, 2014

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE TORQUE SENSOR WAS FAULTY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT REPLACE THE TORQUE SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 184,097.

  19. Steering, Nov 16, 2014

    I TOOK MY ESCAPE TO THE FORD DEALERSHIP BECAUSE IT WAS HAVING POWER STEERING PROBLEMS. I WAS TOLD THERE WAS A RECALL AND THEY TOOK MY CAR FOR ABOUT 15 MINUTES. I RECEIVED IT BACK AND WAS TOLD THAT IT WAS REPROGRAMMED AND FIXED. A FEW DAYS LATER THE POWER STEERING WENT OUT COMPLETELY WHILE DRIVING IN SOUTHERN INDIANA.. I TOOK IT BACK AND WAS TOLD THAT NOTHING COULD DO BECAUSE IT HAD ALREADY BEEN REPROGRAMMED. *TR

  20. Steering, Nov 14, 2014

    10/8 PER RECALL14S05/14V-284 BROUGHT VEHICLE INTO KOERNER FORD OF SYRACUSE WHERE THEY UPDATED THE PSCM. 11/6 WHILE DRIVING, CAR LOST POWER STEERING. 11/11 BROUGHT CAR INTO MECHANIC WHO IDENTIFIED IT AS A B2278 STEERING SHAFT TORQUE SENSOR MALFUNCTION. CALLED KOERNER AS THIS SHOULD HAVE BEEN FIXED UNDER THE RECALL. KOERNER ADVISED THAT THEY'VE ALREADY SERVICED IT UNDER THE RECALL AND WE WOULD HAVE TO PAY FOR THE VEHICLE TO BE FIXED. CALLED FORD CUSTOMER SERVICE REP TWICE (11/11 AND 11/13) WHO SAID THAT THE SERVICE MANAGER FROM KOERNER ADVISED THAT HIS RECALL NOTICE STATES THAT IF HE UPDATES THE SOFTWARE AND THERE IS NO OTHER CODES COMING UP WHEN THE CAR IS BROUGHT IN FOR THE RECALL SERVICE, THEY DO NOT NEED TO FIX IT. PER MY RECALL NOTICE, THAT IS NOT DIRECTLY OR INDIRECTLY STATED. ALSO LEARNED FROM FORD REP ON 11/13 THAT THE KOERNER SERVICE MANAGER STATED THAT THIS HAPPENED TO ANOTHER VEHICLE AND THEY REFUSED TO FIX IT UNDER THE RECALL. TO ME, THIS APPEARS TO BE SHADY BUSINESS PRACTICE. *TR

  21. Steering, Nov 12, 2014

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND EXCESSIVE FORCE WAS REQUIRED. THE VEHICLE WAS MERGED TO SIDE OF THE ROAD WHERE IT WAS TURNED OFF AND RESTARTED. THE VEHICLE RESUMED NORMAL FUNCTION BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THEY WOULD ONLY UPDATE THE SOFTWARE AND COULD NOT REPLACE THE PSCM. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A DIAGNOSIS AND THEY STATED THAT THE PSCM NEEDED TO BE REPLACED. HOWEVER, THE PART COULD NOT BE REPLACED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

  22. Steering, Nov 3, 2014

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE ATTEMPTING TO EXIT A PARKING SPACE. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL MONTHS AFTER HAVING THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 14V284000 (STEERING). THE DEALER ONLY UPDATED THE SOFTWARE FOR THE POWER STEERING CONTROL MODULE BUT DID NOT INDICATE IF THE INSTRUMENT CLUSTER MODULE AND IF THE TORQUE SENSOR SIGNAL NEEDED TO BE REPLACED AT THE TIME OF THE RECALL REPAIR. THE VEHICLE WAS TOWED TO A DEALER, WHO STATED THAT THE STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

  23. Steering, Nov 3, 2014

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT MENTIONED THAT THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT A FEW WEEKS AFTER THE REPAIRS WERE PERFORMED THE POWER STEERING WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

  24. Steering, Nov 2, 2014

    AS I WAS DRIVING, I ATTEMPTED TO MAKE A LEFT TURN WHEN I HEARD A RAPID CLICKING NOISE. IT WAS THEN I REALIZED THAT STEERING WAS DIFFICULT. I TURNED INTO MY DRIVEWAY BUT IT WAS EXTREMELY DIFFICULT TO TURN THE WHEEL TO COMPLETE MY TURN AS MY STEERING HAD CONVERTED TO MANUAL MODE. *TR

  25. Steering, Power train, Oct 27, 2014

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 45 MPH, THE ENGINE REVVED AND THE WRENCH WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE CONSUMER STATED THE VEHICLE LOST POWER STEERING WHILE DRIVING. SHE WAS ABLE TO PULL OVER, AND RE-START THE VEHICLE. THE POWER STEERING FAILURE OCCURRED BETWEEN MAY AND NOVEMBER 2012. THE CONSUMER THEN RECEIVED A RECALL LETTER IN THE MAIL, REGARDING AN ISSUE WITH THE POWER STEERING. THE DEALER INFORMED THE CONSUMER, SHE NEEDED TO GET PRIOR APPROVAL FROM FORD. UPDATED 12/15/14*BF UPDATED 01/12/15