2008 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.
Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints: steering
1,237 reports, newest first. Show all
Steering, Oct 27, 2014
THIS WAS ALREADY REGISTERED ON THIS WEBSITE, ALTHOUGH NO ONE HAS CONTACTED ME. I HAVE ALSO BEEN IN CONTACT WITH SARAH MCSHANE. THIS IS IN REFERENCE TO RECALL 14V-284/14S05, WHERE FORD ESCAPE AND MARINERS LOSE THEIR POWER STEETING. OUR VEHICLE ACTUALLY LOST ITS PS A COUPLE OF WEEKS BEFORE THE RECALL. WE TOOK THE VEHICLE TO WASHINGTON (PA) FORD. THEY HAD TO REPLACE OUR IGNITION TO GET THE RECALL CODE. ONCE THEY DID THAT, THEY COMPLETED STEP 1 OF THE RECALL TO REPROGRAM THE POWER STEERING MODULE. AT THAT POINT, WASHINGTON FORD CLOSED OUT THE RECALL, SAYING THAT IT WAS FIXED. THIS WAS BEFORE I WAS ABLE TO TEST THE VEHICLE. AS SOON AS I DROVE OFF OF THE LOT, THE PS CONTINUED TO TURN OFF AND ON. TO THIS DAY (4 MONTHS LATER), THE PS CONTINUES TO TURN OFF AND ON AT RANDOM, ACCOMPANIED BY A LOUD CLICK FROM THE STEERING COLUMN. WOLTZ AND WIND FORD LET US KNOW THAT THEY CONTACTED FORD CORPORATE, AND THEY WERE TOLD THAT NO WORK COULD BE DONE ON THE RECALL, SINCE IT WAS CLOSED. THIS SEEMS LIKE AN ERROR, AND WE NEED TO HAVE OUR RECALL OPENED BACK UP. PLEASE CONTACT ME ASAP TO HELP ME FROM WRECKING. NUMEROUS TIMES, I HAVE BEEN GOING 60 OR 70 MPH ON THE HIGHWAY WHEN THIS HAS HAPPENED, RESULTING IN NEAR DEATH. THIS CANNOT BE SAFE OR A RESPONSIBILITY OF ME, THE OWNER. *TR
Steering, Oct 20, 2014
IN PARKING LOT, POWER STEERING WENT AWAY. RECENTLY HAD DEAD BATTERY, REPLACED BATTERY AND SEEMED TO FIX ISSUE. WEEK LATER, STOPPED AT STOP LIGHT, HEARD CLICK, THEN WHEN PULLING AWAY FROM STOP LIGHT NO POWERING STEERING. PULLED INTO A PARKING LOT, CALLED SPOUSE, CAME TO PARKING LOT, STARTED CAR AND POWERING STEERING WORKING AGAIN. DROVE CAR TO DEALER FOR REPAIR. I SEE THERE IS A RECALL FOR CERTAIN 2008 ESCAPES, BUT NOT FOR THE ONE WITH THIS VIN. ISSUE SOUNDS EXACTLY LIKE RECALL FOR CERTAIN 2008 ESCAPES. WHY NOT HIS ONE? *TR
Steering, Oct 5, 2014
I HAVE A 2008 FORD ESCAPE WHICH WAS PAID OFF LAST JANUARY WILL RIGHT AFTER IT GOT PAID OFF MY TRANSMISSION WENT WHICH COST ME 3320 NOW A YEAR LATER I AM HAVING STEERING PROBLEMS STARTED WITH A CLUNKING NOISE WILL TURNING GREASED JOINTS PROBLEM WAS FINE FOR A WHILE NOW AGAIN TODAY I WAS MAKING A LEFT HAND TURN ONTO A BRIDGE AND THE POWER STEERING WENT OUT FOR A SECOND BUT CAME BACK THIS HAS BEEN GOING ON FOR ABOUT TWO MONTHS RECEIVED THE FORD RECALL FOR THE TORQUE SENSOR WHICH I TOOK IT TO THE FORD DEALER THEY DID NOT REPLACE ANY PART AND AT THE TIME I TOLD THE DEALER SHIP I WAS HAVING TROUBLE WITH THE STEERING HEARING A CLUNKING NOISE SAID HE WOULD LOOK AT IT BUT I WAS ONLY THERE ABOUT 20 MINUTES WHICH WASN'T LONG ENOUGH TO CHANGE ANY PART OR DO ANY TYPE OF REPAIR PLEASE I AM NOT STUPID I READ SEVERAL COMPLAINTS ABOUT THIS ONLINE THIS IS VERY UPSETTING IS FORD GOING TO WAIT TILL SOMEONE GETS HURT OR KILLED AND WHY DOES THIS HAVE TO BE THE CASE ARE OUR LIVES NOT AS VALUABLE TO YOU AS THE ALL MIGHTY DOLLAR. COME ON FORD GET WITH IT I WORK HARD FOR MY MONEY AND CAN'T AFFORD THESE REPAIRS THAT ARE YOUR PROBLEM AND YOUR PRODUCT. *TR
Steering, Oct 5, 2014
I STARTED HAVING PROBLEMS WITH THE POWER STEERING ABOUT 50,000 MILES. THE POWER STEERING WOULD GO OUT FOR A COUPLE OF SECONDS AND THEN "SNAP" BACK AND WORK. I CALLED THE DEALER 4 TIMES ABOUT THIS PROBLEM AND THEY SAID THERE WERE NO RECALLS AND YOU COULD TELL THEY WANTED NO PART OF IT. BUT, SAID I COULD BRING IN FOR A DIAGNOSTIC AND THEY COULD RECOMMEND REPAIRS. AFTER A YEAR OF PROBLEMS, FORD FINALLY "RE-CALLED" FOR THIS PROBLEM. I TOOK MY VEHICLE TO ANOTHER FORD DEALERSHIP FOR THE RECALL "FIX". THEY SAID IT WAS JUST A SOFTWARE UPDATE. WELL, ABOUT A MONTH OR SO LATER, I STARTED HAVING THE SAME PROBLEM, EXCEPT WOULD MAKE A LOUD SCREECH NOISE BEFORE IT HAPPENED. I CALLED THE DEALERSHIP AND THEY SAID THEY WOULD NEED FORD CORPORATION TO APPROVE ANY REPAIRS, SO I CALLED FORD CORPORATION AND WAS TALKED TO LIKE A "DOG" BY A VERY CONDESCENDING CUSTOMER SERVICE PERSON. SHE WAS DOWN RIGHT RUDE. WELL, NOW I JUST WENT FOR A SHORT RIDE TO THE GROCERY STORE AND MY POWER STEERING HAS GONE OUT COMPLETELY - "POWER STEERING ASSIST FAILURE". CAN ANYBODY HELP ME OUT THERE? I DON'T KNOW WHAT TO DO AT THIS TIME AND THIS IS MY ONLY MEANS OF TRANSPORTATION. IT'S PRETTY BAD WHEN YOU TAKE CARE OF YOUR VEHICLE AND STILL HAVE THESE PROBLEMS. *TR
Steering, Sep 23, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE FAILURE RECURRED THREE MONTHS AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
Steering, Electrical system, Sep 23, 2014
I WAS DRIVING MY CAR WHEN A LIGHT CAME ON THE DASHBOARD. IT STATED POWER STEERING ASSIST DEFAULT. MY STEERING WAS OK AT THE TIME. THE POWER STEERING STOPPED WORKING BY THE TIME I GOT TO MY STREET. I STRUGGLED TO TURN THE WHEEL ONTO MY STREET AND INTO MY DRIVEWAY. I TOOK MY CAR TO A FORD DEALERSHIP AND THEY REPLACED THE TORQUE SENSOR. I CHECKED ON THE INTERNET AND FOUND THAT THIS WAS A RECALL IN MAY, 2014. THE RECALL WAS STOPPED. I DID NOT RECEIVE A NOTICE ABOUT THIS. THE RECALL STATED THAT THE POWER STEERING WILL GO OUT AROUND 100,000 MILES AND THE TORQUE SENSOR WOULD HAVE TO BE REPLACED. I WAS LUCKY THAT I WAS NOT ON THE FREEWAY OR GOING VERY FAST WHEN THE POWER STEERING WENT OUT. *TR
Steering, Sep 23, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS SERVICED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THE RECALL REPAIR WAS UNABLE TO BE PERFORMED TWICE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Steering, Sep 16, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), THE POWER STEERING SENSOR ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO STEER. THE DEALER STATED THAT THEY RECALIBRATED THE TORQUE SENSOR, BUT DID NOT REPLACE IT BECAUSE NO FAULT CODE WAS FOUND. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOUR DAYS LATER BECAUSE A FAULT CODE APPEARED. THE POWER STEERING SENSOR ILLUMINATED, BUT THE DEALER FAILED TO REMEDY THE RECALL ONCE THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,068.
Steering, Sep 15, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 3 MPH, THE STEERING WHEEL SEIZED AND THE MAINTENANCE WRENCH INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPAIRED. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/24/14*CN UPDATED 4/17/15 *JS
Steering, Suspension, Sep 12, 2014
I HAD MY 2008 FORD ESCAPE HYBRID SERVICED AT KOONS FORD AFTER RECEIVING SAFETY RECALL 14S05 FROM FORD MOTOR COMPANY. THE RECALL IS TO REPAIR A POTENTIAL SAFETY ISSUE RELATED TO THE ELECTRIC POWER STEERING SYSTEM. AFTER RECEIVING THE REPAIR TO CORRECT THE ISSUE IN SAFETY RECALL NOTICE 14SO5, MY VEHICLE DEVELOPED STEERING / SUSPENSION PROBLEMS. AT HIGHWAY SPEEDS THE STEERING ON THE FORD ESCAPE IS NOW VERY SENSITIVE CAUSING THE VEHICLE TO FEEL UNSTEADY AT TIMES. (IF FEELS LIKE IT IS SWAYING SLIGHTLY FROM SIDE TO SIDE.) WE FIRST NOTICED THE ISSUE WITHIN A WEEK OF HAVING THE REPAIR DONE. AS WE CARAVANNED TO OUR SUMMER VACATION, MY WIFE WAS DRIVING BEHIND ME ON THE HIGHWAY. AT A REST STOP SHE ASKED IF I WAS TIRED AND HAVING TROUBLE DRIVING. SHE INFORMED THAT FROM HER VANTAGE POINT IT LOOKED LIKE THE CAR WAS SWERVING. I WAS WELL RESTED AND SHARED WITH HER THAT IT ALSO FELT AS THOUGH THE STEERING / SUSPENSION WAS LOOSE. WE HAVE ALSO NOTICED, AT LOW SPEEDS, THAT THE STEERING WHEEL HAS MORE PLAY TO IT NOW. *TR
Steering, Sep 11, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING). THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN INTO THE DEALER AND THE TECHNICIAN DIAGNOSED THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DECLINED HONORING THE RECALL SINCE THE REPAIRS HAD PREVIOUSLY BEEN COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. UPDATED 11/12/14*LJ THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL. SHE TOOK THE VEHICLE TO THE DEALER WHERE THEY UPDATED THE MODULES. A MONTH LATER, A MESSAGE APPEARED ON THE DASHBOARD THAT STATED POWER STEERING ASSIST FAULT. THE CONSUMER WAS INFORMED THE TORQUE SENSOR NEEDED TO BE REPLACED. HOWEVER, IT WAS NOT RELATED TO THE RECALL. UPDATED 02/03/15*JB
Steering, Sep 4, 2014
WHILE DRIVING AND UPON ATTEMPTING TO NEGOTIATE A CURVE NOTED LOSS OF POWER STEERING RESULTING IN DIFFICULTY ACCOMPLISHING CURVE, STOPPED AT SIDE OF ROAD WHEN OPPORTUNITY PRESENTED ITSELF TURNED OFF IGNITION, RESTARTED AND VEHICLE RETURNED POWER STEERING. RETURNED VEHICLE TO PLACE OF PURCHASE AS WAS UNDER WARRANTY THEY WERE NOT A FORD DEALER, MADE ADJUSTMENTS TO WIRING HARNESS THEY FELT WAS AT FAULT, VEHICLE PERFORMED NORMALLY FOR SOME WEEKS. THEN VEHICLE WOULD RANDOMLY LOSE POWER ASSIST AND AT TIMES UPON STARTUP WOULD NOT HAVE POWER STEERING, EACH INSTANCE WAS RELIEVED BY TUNING OFF AND RESTARTING VEHICLE. AFTER SOME RESEARCH AND CONVERSATIONS WITH FORD PERSONAL WAS ADVISED ENOUGH PROBLEMS REPORTED TO EXPECT RECALL AND TO WAIT TILL THEN FOR REMEDY. UPON RECALL TOOK TO LOCAL DEALER THEY REPROGRAMMED AND ASSURED PROBLEM WAS FIXED. PROBLEM RETURNED THAT PM, RETURNED TO DEALER THEY REFUSED TO DO MORE WORK AS THEY CLAIMED RECALL WAS DONE IGNORING STEPS 2 AND 3 OF RECALL. NOW FORD CORPORATION SAYS I AM ON MY OWN TO REPAIR DEFECTIVE PARTS. *TR
Air bags, Steering, Engine, Sep 2, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE AIR BAG AND CHECK ENGINE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. IN ADDITION, THE VEHICLE BEGAN SHAKING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND AFTER THE RECALL REPAIR, THE FAILURES OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Steering, Aug 25, 2014
POWER STEERING WOULD FAIL OFTEN. AT FIRST IT WOULD NOT WORK RIGHT AFTER VEHICLE WAS STARTED. AFTER SHUTTING DOWN AND RESTARTING IT WOULD OFTEN KICK BACK IN AND WORK. IT PROGRESSIVELY GOT WORSE AND ABOUT 2 WEEKS AFTER INITIAL INCIDENT IT WOULD OFTEN FAIL WHILE TRAVELING ON THE HIGHWAY AT SPEEDS UP TO 70 MPH. THIS IS MY WIFE'S PRIMARY VEHICLE AND IF SOMETHING WERE TO HAPPEN AND THE POWER STEERING FAILED AT THOSE SPEEDS SHE WOULD NOT HAVE THE STRENGTH TO PROPERLY MANEUVER THE VEHICLE OUT OF DANGER. *TR
Steering, Aug 13, 2014
WHILE DRIVING 2008 FORD ESCAPE ELECTRICAL STEERING WOULD QUIT WORKING WHILE DRIVING DOWN THE ROAD AND GO INTO MANUAL STEERING MODE. IF THE VEHICLE WAS STOPPED AND RESTARTED THE ELECTRICAL STEERING WOULD WORK. CHECKED TO SEE IF THE VEHICLE HAD A RECALL FOR THE STEERING PROBLEM ONLINE AND THE VEHICLE DID. RECEIVED RECALL NOTICE FOR 2008 FORD ESCAPE ELECTRICAL STEERING FAILURE RECAL # 14S05. TOOK THE 2008 IN FOR REPAIRS AT ED KOEHN FORD DEALERSHIP IN WAYLAND, MICHIGAN FOR REPAIRS. MECHANIC STATED THAT STEERING HAD TO BE REPROGRAMMED. NOW AFTER THE FIX (PROGRAMING) VEHICLE STEERING WHEEL SHAKES WHILE NOT IN MOTION WHILE PARKED. UNABLE TO USE VEHICLE. FORD STATES THAT VEHICLE HAS BEEN FIXED AS FAR AS THEY ARE CONCERNED. DEALERSHIP CONTACTED FORD SPECIAL SERVICES FOR THE SHAKING STEERING (WHILE THE VEHICLE IS SITTING MOTIONLESS) AND DEALERSHIP ADVISED THAT THIS WOULD NOT BE COVERED UNDER THE RECALL. THE STEERING WHEEL DID NOT SHAKE UNTIL FORD MADE THE REPAIR FOR THE RECALL. I HAVE CONTACTED FORD CUSTOMER SERVICE TWICE (1-800-392-3673) WHICH STILL ADVISES IT IS NOT RELATED TO THE RECALL. CASE #5055156-F5P7BQ. THE RECALL STATES THAT ALTERNATIVELY, THE DEALER MAY HAVE TO REPLACE THE TORQUE SENSOR OR THE STEERING COLUMN. IN THIS CASE, SINCE THE REPROGRAMMING DID NOT WORK THE STEERING COLUMN SHOULD HAVE BEEN CHANGED. THE VEHICLE WAS NOT PROPERLY REPAIRED. IT APPEARS TO BE A CHEAP FIX BY FORD AT MY EXPENSE. NOW FORD WANTS $950 TO MAKE THE REPAIR WHICH SHOULD HAVE BEEN COVERED AT NO COST UNDER THE RECALL. *TR
Steering, Aug 13, 2014
2008 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO POWER STEERING SYSTEM RECALL NOTICE. *SMD THE CONSUMER STATED IT WAS DIFFICULT TO MAKE AN APPOINTMENT. SHE CALLED THREE DEALERSHIPS, AND THEY ALL HAD SOME TYPE OF ISSUE. RECALL # 14V284000.
Steering, Aug 11, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. SHORTLY AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING), THE FAILURE SPECIFIED IN THE RECALL NOTICE OCCURRED. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET TO HAVE THE VEHICLE REPAIRED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,222.
Steering, Aug 4, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL, THERE WAS A LOUD ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN FRACTURED AS A RESULT THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V284000 (POWER STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,409. UPDATED 09-04-14 *BF UPDATED 11/28/2014 *JS
Steering, Power train, Aug 4, 2014
TL-THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS, THE STEERING SEIZED. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT BEEN NOTIFIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING) BUT DID NOT CONFIRM IF THE VIN WAS INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. DJR
Steering, Jul 31, 2014
2008 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING RECALL PROBLEMS. *SMD THE CONSUMER STATED THERE HAS BEEN NO RECALL INSTRUCTIONS TO THE DEALERS ON HOW TO FIX THE PROBLEM. *JB
Steering, Jul 29, 2014
STEERING WHEEL IS LOOSE WHEN TRYING TO START CAR.THE WHEEL HAS TO BE TURNED SEVERAL TIMES BACK IN FORTH IN ORDER TO START CAR.IT HAS NOW BECOME VERY DIFFICULT TO START,TAKING 4-5 MINUTES OF TURNING AND JOSTLING THE KEY TO START THE CAR. *JS
Steering, Jul 25, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE IDLING, THE STEERING WHEEL SHOOK AND LOST POWER STEERING. THE VEHICLE WAS RESTARTED ON NUMEROUS OCCASIONS IN ORDER TO REGAIN POWER STEERING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V284000 (ELECTRICAL SYSTEM), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 182,119.
Steering, Jul 25, 2014
MY CAR IS UNDER RECALL FOR A MAJOR SAFETY ISSUE AS THE STEERING CAN GO DOWN. I HAVE TRIED MULTIPLE TIMES TO GET A HOLD OF FORD DEALERS SERVICE DEPARTMENTS AND CANNOT EVEN GET THEM TO ANSWER THE PHONES IN ORDER TO GET MY CAR REPAIRED. IT IS A DANGER AND I HAVE NO OTHER CAR THAT I CAN DRIVE. *TR
Steering, Jul 24, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE STEERING COLUMN. THE CONTACT WAS MADE AWARE OF A RECALL UNDER NHTSA CAMPAIGN NUMBER 14V284000 (STEERING), HOWEVER HIS VIN WAS NOT INCLUDED ON THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 10/22/14*LJ THE CONSUMER STATED THE FAILURE OCCURRED SEVERAL TIMES BEFORE BEING REPAIRED. UPDATED 4/1/2015 *JS
Steering, Jul 23, 2014
I RESPONDED TO A RECALL NOTICE 14S05. I CALL THE FORD DEALER IN MY AREA AND WAS GIVEN AN APPOINTMENT FOR 11/5/2014. THIS IS UNREASONABLE. HAD I CALLED FOR REGULAR SERVICE THAT WOULD NOT HAVE ME WAIT THIS LONG. *TR