2008 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.
Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints: steering
1,237 reports, newest first. Show all
Steering, Electrical system, Feb 19, 2020, crash
MY ELECTRIC POWER STEERING ASSIST HAS BEEN OUT FOR SOME TIME NOW AND BEEN USING WITHOUT POWER STEERING. MY VEHICLE FITS THE EXACT DESCRIPTION AS THE RECALL FOR THIS ISSUR DEACRIBES AND WAS MANUFACTURED AT THE KC PLANT AS WELL AND IS A 2008 ESCAPE XLT BUT YET I'M LEFT RESPONSIBLE AND WOULD RATHER BLOW THE THING UP THAN FIX AND NEVER DRUVE ANOTHER FORD AGAIN FOR THEM NOT CLAIMING RESPONSIBILITY.
Steering, Feb 12, 2020
WHEN MAKING A RIGHT TURN AT LOW SPEEDS THE STEERING LOCKS UP. WHEN I FORCE IT, IT WILL BREAK LOOSE BUT THIS HAS CAUSED ME TO COME CLOSE TO HAVING AN ACCIDENT. THIS HAPPENS AT RANDOM.
Steering, Feb 10, 2020
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED INTERMITTENTLY WITH THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER CONTINUED DRIVING THE STEERING RESUMED NORMAL OPERATION AND THE LOW OIL LEVEL WARNING LIGHT DISAPPEARED. THE VEHICLE WAS TAKEN TO BILL TALLEY AUTOMOTIVE 5250 S LABURNUM AVE, RICHMOND, VA 23231, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,300.
Steering, Power train, Electronic stability control (ESC), Feb 4, 2020
I OWN A 2008 FORD ESCAPE THAT HAS RECENTLY BEEN DIAGNOSED WITH A KNOWN RECALLED ISSUE WITH THE TORQUE SENSOR. ERROR CODE B2278. IT HAS CAUSED THE ELECTRIC POWER STEERING ASSIST TO TURN OFF. MY VEHICLE CURRENTLY HAS NO POWER STEERING DUE TO THIS ISSUE THAT HAS ALREADY BEEN RECALLED. MY VEHICLE FALLS UNDER THE MODEL AND YEAR THAT FORD RECALLED THE PART ON, HOWEVER THE FORD MOTOR COMPANY IS CLAIMING THEY HAVE NO RESPONSIBILITY IN THE REPAIR OR REPLACEMENT OF THE PART. LUCKILY I WAS AT A SLOW SPEED WHEN THE POWER STEERING WENT OUT AND DID NOT CAUSE AN ACCIDENT.
Steering, Feb 4, 2020
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, WHILE EXITING THE FREEWAY THE STEERING CEASED WITHOUT WARNING. THE CONTACT MANAGED TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO (TRI-STATE FORD 1503 PENNSYLVANIA AVE, EAST LIVERPOOL, OH 43920 (330) 386-6120) WHERE IT WAS DIAGNOSE THAT THE STEERING FAILED AND NEEDED OT BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER:14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 210,000.
Steering, Feb 3, 2020
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED WHEN SHE TRIED TO COLD START THE VEHICLE. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO MANEUVER. THE DEALER HIGHT FORD, INC. (242 MADISON AVE, SKOWHEGAN, ME 04976) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Jan 31, 2020
FORD PREVIOUSLY ISSUED RECALL 14S05 FOR ELECTRIC POWER ASSIST SYSTEM ISSUE WITH A FIRST STEP "SOFTWARE UPDATE" FOR THE PSCM. MY DEALER PERFORMED THIS UPDATE EVEN THOUGH NO ERROR CODES WERE SHOWING. NOW THE TORQUE SENSOR IS FAILING AND FORD WILL NOT DO ANYTHING TO CORRECT/ASSIST WITH THE ISSUE. THIS IS A KNOWN ISSUE WITH THIS RECALL AND FORD WILL NOT ACKNOWLEGE. JUST A GENERIC, "TAKE TO A DEALERSHIP FOR DIAGNOSIS AND REPAIR AND KEEP RECEIPTS IN CASE RECALL HAPPENS AGAIN.
Steering, Jan 30, 2020
2008 ESCAPE XLT HAS ELECTRONIC ASSISTED STEERING - NOT HYDRAULIC FLUID. THE POWER STEERING STOPPED WORKING AND NOW ACTS AS MANUAL STEERING WHICH NEEDS MORE MUSCLE POWER. IT IS DOABLE BUT MORE DIFFICULT WHEN PARKING. MAYBE A BAD EAS SENSOR AS OTHERS REPORT.
Steering, Jan 29, 2020
I WAS DRIVING TRYING TU TURN INTO INTERSECTION AND MY STEERING WHEEL STOPPED, DON'T LET ME CONTROL NO MORE .. ALMOST CRASHED .. THEN AND MESSAGE POP UP ON MY DASHBOARD SAYS ' POWER STEERING ASSIST FAULT' HAVE TO TAKE TO THE SHOP , BUT WAS SO SCARED JUST IMAGINE IF WHERE DRIVING ON THE FREEWAY OMG
Steering, Electrical system, Electronic stability control (ESC), Jan 29, 2020
RECALLED OTHER MODELS IDENTICAL TO MINE FOR THE EXACT ISSUE I AM HAVING WITH THE AIRBAG CLOCK SPRING; HOWEVER, DID NOT RECALL MINE FOR SOME REASON. CAR HAS 99.7K MILES I AM ABSOLUTELY FURIOUS NOTHING HAS BEEN DONE ABOUT THIS ISSUE FOR SELECT CARS WHILE OTHERS HAVE BEEN CORRECTED. THE DEALERSHIP MY CAR WAS TAKEN TO WAS TOO INCOMPETENT TO REPAIR THE ISSUE.(CACTUS JACKS)
Steering, Jan 28, 2020
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEED THE POWER STEERING BECAME INOPERABLE. THE VEHICLE REQUIRED EXTRA EFFORT TO MANEUVER. THE VEHICLE WAS TAKEN TO (LILLISTON FORD, 833 N DELSEA DR, VINELAND, NJ 08360, (856) 272-5950) WHO DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V284000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Steering, Jan 26, 2020
THE STEERING WILL LOCK UP WHEN MAKING A TURN AT LOW SPEED. IF I PULL DOWN HARD ON THE STEERING WHEEL IT WILL BREAK LOSE, BUT THIS HAS ALMOST CAUSED AN ACCIDENT.
Steering, Vehicle speed control, Service brakes, Jan 16, 2020, crash
ON 1/9/20 THE CAR HAD ITS LAST DANGEROUS MALFUNCTION OF SO MANY SENSE I PURCHASED THE VEHICLE FROM A DEALERSHIP 10/18. THE CAR WAS PARKED IN A BEACH PARKING LOT. AS MY SON WAS GETTING READY TO LEAVE THE PARKING LOT HE TURNED CAR ON PUT CAR IN DRIVE SLIGHTLY STEPPED ON GAS TO BEGIN PULLING OUT AND THE CAR SURGED AND ACCELERATED FULL SPEED BY ITSELF. HE LOST ALL STEERING AND HAD NO BREAKS. HE HAD ABSOLUTELY NO CONTROL OF THE VEHICLE. IT WENT FULL SPEED INTO A PARKED CAR ABOUT 15 FT AWAY! BOTH CARS WERE TOTALED. ALL 3 PEOPLE INVOLVED WERE INJURED. THERE WAS 2 PEOPLE IN PARKED CAR AND MY SON WHO WAS BURROWING MY CAR. PREVIOUS TO THIS ACCIDENT THE ESCAPE HAS HAD SO MANY DANGEROUS MALFUNCTIONS. SOME BEING TOTAL STEERING LOSS WHILE I WAS DRIVING 45MPH .CAR WAS TOWED AND FIXED COVERED BY FACTORY RECALL. ANOTHER SHOCK SNAPPED AND PUNCTURED MY FUEL TANK. MY MECHANIC SAID I DODGED DEATH BY DRIVING . HE SAID CAR WAS A TICKING BOMB. IVE REPLACED 2 ABS SENSORS AT DIFFERENT TIMES BECAUSE THEY FAILED AND CAUSED BREAK PEDEL TO VIBRATE AND MADE IT VERY HARD TO STOP. ANOTHER WHEEL BEARING AND WHEEL COMPARTMENT DUE TO TOTAL RUST AND CORROSION OF UNDER BODY. ALL THESE THINGS HAPPENED IN ONLY A LITTLE OVER A YEAR SENSE PURCHASING THIS VEHICLE FROM MID CAPE MOTERS FOR 6000$ IN OCTOBER. *LN *TR *JS
Steering, Jan 16, 2020
THE ELECTRIC POWER STEERING FAILED, JUST ONE DAY STOPPED WORKING AS A KNOWN ISSUE
Steering, Jan 8, 2020
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING ROTATION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. SAM GALLOWAY FORD LINCOLN LOCATED AT 1800 BOY SCOUT DR, FORT MYERS, FL 33907, (888) 699-0916, WAS CONTACTED AND WAS INFORMED OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS REPAIRED IN 2014 UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.
Steering, Jan 6, 2020
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE STEERING WAS FIRM AND REQUIRED EXTRA EFFORT TO MANEUVER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. CAMELBACK FORD (LOCATED AT 1330 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 635-7551) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 214,000.
Steering, Jan 6, 2020
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE THE CONTACT WAS TURNING INTO HER DRIVEWAY, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND ON; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT AN UNKNOWN STEERING COMPONENT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Steering, Jan 4, 2020
WE WERE TRAVELING DOWN THE FREEWAY AT APPROXIMATELY 8:50 PM PST WHEN THE POWER STEERING WENT OUT AND THE FOLLOWING ERROR MESSAGE APPEARED ON THE DASHBOARD DISPLAY: 'POWER STEERING ASSIST FAULT'. WE WERE ABLE TO SAFELY LEAVE THE ROAD, BUT STEERING THE VEHICLE IS VERY DIFFICULT.
Steering, Dec 30, 2019
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SHOOK AND BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO BOB WONDRIES FORD (400 S. ATLANTIC BLVD, ALHAMRA, CA) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 107,000.*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Steering, Dec 30, 2019
STEERING WHEEL HAD BEEN INTERMITTENTLY VIBRATING FOR A FEW WEEKS, THEN MESSAGE 'STEERING POWER ASSIST FAILURE' MESSAGE APPEARED WHEN CAR STARTED AFTER BEING PARKED ALL DAY. POWER STEERING IS GONE. THIS VEHICLE HAS SUPPOSEDLY HAD THIS REPAIRED AS PART OF THE 2014 RECALL.
Steering, Dec 28, 2019
POWER STEERING FAILURE. THIS WAS A RECALL IN 2014, PREVIOUS OWNER HAD THE PCSM RE-PROGRAMMED AND THIS WAS CONSIDERED TAKING CARE OF THE RECALL. THE POWER STEERING MOTOR AND TORQUE SENSOR WERE THE ISSUE. IT HAS FAILED AND FORD WILL NOT COVER THIS $2200 REPAIR.
Steering, Dec 26, 2019
THE POWER STEERING IS NO LONGER WORKING. THE STEERING TORQUE ANGLE SENSOR WENT OUT UNEXPECTEDLY AND I HAVE FOUND OUT THAT THIS IS A COMMON ISSUE FOR THESE VEHICLES. LUCKILY I WAS ONLY PARKED AND HAD JUST TURNED ON MY VEHICLE WHEN THIS HAPPENED BUT I'M SURE OTHERS HAVE NOT BEEN SO LUCKY AS I WAS READING THAT MANY PEOPLE HAVE THE STEERING GO IN AND OUT AS THE PART IS BREAKING.
Steering, Dec 24, 2019
HAVING PROBLEMS WITH THE POWER STEERING SENSORS. STEERING TO MAKE AN A LOT OF CLICKING NOISE AND VIBRATIONS. LOOKING AT YOUTUBE VIDEOS AND I'VE SEEN A COUPLE WHERE THEY SAID THAT THEY WERE PAID BACK BECAUSE OF A RECALL ON THIS ISSUE WITH THE RACK AND PINION STEERING. LOOKS LIKE THE AVERAGE PRICE JUST FOR THE PART IS ABOUT 750 AND WITH LABOR IT'S ABOUT 1500. WHY ISN'T THIS RE-CALLED MY STEERING WHEEL KEEPS LOCKING UP AND DOING CRAZY STUFF BUT THERE'S NO RECALL THAT I CAN FINE BUT WHY ARE PEOPLE TELLING ME THAT THEY GOT MONEY BACK? SEEMS TO BE A BIG ISSUE WITH THE FRONT END OF THESE CARS ALSO BUT I'M CONCERNED ABOUT THIS POWER STEERING NOT WORKING VERY WELL
Steering, Dec 10, 2019
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING ABILITY BECAME VERY DIFFICULT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE STEERING RACK FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO MENTIONED THAT THE VEHICLE HAD A SOFTWARE PATCH DOWNLOADED IN 2014 TO CORRECT A POTENTIAL FAILURE BY WEBB FORD (9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,600.
Steering, Nov 27, 2019
THE ELECTRIC ASSIST STEERING FAILED, MAKING THE VEHICLE VERY HARD TO STEER, BOTH FROM STATIONARY AND WHILE IN MOTION.