2008 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.
Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
2,417 reports, newest first.
Steering, May 1, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT CALLED THE PADUCAH FORD INC. DEALER AT 270- 444-0011 (3476 PARK AVE, PADUCAH, KY 42001) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Service brakes, Apr 30, 2018
WHILE DRIVING, THE BRAKE LIGHT AND THE ABS LIGHT CAME ON ALONG WITH TWO MESSAGES "REGEN BRAKES DISABLED" AND "CHECK BRAKE SYSTEM". CAR BRAKES VERY HESITANTLY WHICH I CONSIDER TO BE EXTREMLY DANGEROUS. TOOK IT TO LOCAL FORD DEALER. HE READ CODES 1478, 1480 AND U2023. QUOTED ME THAT I NEED THE ABS MODULE REPLACED AT USD 5,537.00 PLUS TAX. THIS IS ABOVE THE KBB VALUE OF THE CAR. INVESTIGATING ON THE NET THERE IS EASILY HUNDREDS OF THE SAMECOMPLAINT OF PEOPLE LOOSING THEIR CAR AS IT IS BEYOND ECONOMICAL REPAIR. ON TOP, I THINK I ONLY GOT LUCKY THAT THE FAILURE DID NOT HAPPEN WHILE DRIVING AND NEEDING BRAKES IN AN EMERGENCY SITUATION. PLEASE LOOK INTO THIS SAFETY ISSUE. THANKS.
Service brakes, Apr 26, 2018
ABS LIGHT GOES ON, BRAKE REGEN GOES ON CAUSING THE VEHICLE NOT TO STOP. SEVERE SAFETY ISSUE WHICH THERE IS NO KNOW RECALL BY FORD FOR. $5000 DOLLAR FIX TO REPLACE THE HCU. WENT TO STOP AT A RED LIGHT AND ALMOST CAUSED AN ACCIDENT. *TR
Service brakes, Apr 25, 2018
VEHICLE ABS REG/BRAKE WARNING LIGHT CAME ON WITH 100,000 MILES ON IT. VEHICLE'S BRAKES WERE WORKING ON A LIMITED BASIS, UNSAFE TO DRIVE. THE VEHICLE'S BRAKING ABILITY WAS ERATIC AND DID NOT STOP AT MULTIPLE INTERSECTIONS. THE PART THAT FAILED ACCORDING TO CODES WAS A HYDRAULIC BRAKE CONTROL UNIT THAT COST ABOUT $5000 IF USING A NEW OEM PART. HAD CAR REPAIRED AT DEALERSHIP USING A PART WITH ALL MATCHING NUMBERS THAT WAS REBUILT, BUT THE DEALERSHIP WOULD NOT WARRANTY THE REPAIR. PROCEEDED ANYWAY, BRAKES FUNCTIONED PROPERLY FOR ABOUT ONE WEEK. THIS ISSUE HAS RETURNED AND THE CODES INDICATE IT NEEDS A NEW HCU, AGAIN. THE CAR FAILED TO STOP AT A RED LIGHT BUT AVOIDED AN ACCIDENT. THE CAR CAN NOT BE DRIVEN AT THIS TIME. RESEARCH SHOWS THIS IS A COMMON FAILURE OF THIS MAKE AND MODEL.
Steering, Apr 24, 2018
RECEIVED DASH NOTIFICATION "POWER STEERING ASSIST FAULT" AND STEERING NOW OPERATING MANUALLY. REPROGRAMMED POWER STEERING COMPONENT 10/2014 AND ISSUE RESURFACED 4/2018. REPROGRAMMING OF POWER STEERING OCCURRED PRIOR TO ME HAVING POSSESSION OF VEHICLE AND VEHICLE IS EXPERIENCE FAULT ISSUES THAT ARE PART OF A 2014 SAFETY RECALL. FORD DEALER WAS NOT WILLING TO FIX THE ISSUE UNDER THE RECALL, BUT DID OFFER THE OPTION OF SPEAKING WITH A SALES PERSON TO BUY A NEW CAR...FORD DEALER ALSO ASKED CURRENT MILEAGE OF VEHICLE AND EXPLAINED THAT THERE WOULD MORE THAN LIKELY BE A COST TO REPAIR THE ISSUE. NOTE: I HAVE ONLY ADDED APPROXIMATELY 18000 MILES TO THE CAR SINCE THE RECALL HAD ORIGINALLY BEEN REPAIRED. THE ISSUE OCCURRED WHEN I STARTED THE VEHICLE: I HEARD A CHIME AND THE NOTIFICATION CAME UP. I THEN NOTICED THAT THE POWER STEERING WAS NO LONGER WORKING. AFTER SHUTTING DOWN THE CAR AND RESTARTING IN THE HOPES OF THE ISSUE CORRECTION, THE POWER STEERING DID NOT FUNCTION CORRECTLY.
Air bags, Other or unspecified, Apr 20, 2018
IN THE DASH AND THE STEERING WHEEL, THE COVERS FOR THE AIR BAGS HAVE BECOME SUPER STICKY. I AM WONDERING IF, BECAUSE OF WHERE THE AIR BAGS ARE, THAT SOMETHING HAS HAPPENED BEHIND THE COVERS THAT IS EFFECTING THE CONSISTENCY OF THE COVERS. I HAVE TRIED ALL KINDS OF CLEANERS, GOO BE GONE, ALCOHOL TO REMOVE OR REDUCE THE STICKYNESS BUT NOTHING HAS WORKED. I AM WORRIED THAT IF THE AIR BAGS ARE DEPLOYED THAT THEY WILL EITHER NOT WORK OR THAT SOME CHEMICAL REACTION HAS OCCURRED THAT WOULD BE WORSE THAN THEN NOT DEPLOYING.
Service brakes, Apr 20, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE CONTACT STATED THAT THE REGENERATIVE BRAKING SYSTEM DISABLED WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST BECAUSE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Steering, Apr 17, 2018
JANUARY 2017 PULLING INTO A PARKING LOT I FELT A JOLT AND HAD NO ABILITY TO STEER. I WAS ABLE TO COAST INTO A PARKING SPACE WHERE I TURNED OFF MY ESCAPE. I WAITED A FEW MINUTES AND STARTED THE CAR AND PUT IT IN REVERSE. STILL NO ABILITY TO STEER. TURNED OFF ESCAPE & PHONED MY HUSBAND. HE CAME AND TRIED TO STEER THE ESCAPE BUT COULDN'T DO IT WITHOUT A GREAT EFFORT. THE NEXT MORNING WE TOOK IT TO OUR LOCAL GARAGE WHO ADVISED US TO TAKE IT TO THE FORD GARAGE. WE DID AND WERE TOLD IT NEEDED A STEERING COLUMN. THE SERVICE REP TOLD US THIS WAS COMMON IN THE ESCAPES AND TO KEEP OUR RECEIPT BECAUSE FORD MAY HAVE A RECALL. I AM THE SECOND OWNER OF THIS CAR AND RECENTLY DISCOVERED THAT THIS ESCAPE WAS RECALLED AND SERVICED IN JUNE OF 2014. THE FORD MOTOR CO TOLD ME THERE WAS NOTHING ELSE THAT COULD BE DONE SINCE IT WAS SERVICED FOR THIS ISSUE. I TOLD THE REP THAT I WANTED FORD TO KNOW THAT THE RECALL HAVING BEEN DONE LESS THAN 3 YEARS PRIOR TO MY REPAIR DID NOT ALLEVIATE THE PROBLEM AND COST ME $1400. THEN THE REP TOLD ME SHE WOULD REPORT MY NEGATIVE COMMENT AND 'IS THERE ANYTHING FORD CAN HELP YOU WITH TODAY?'
Steering, Apr 17, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND IT REQUIRED MORE EFFORT TO SAFELY OPERATE THE VEHICLE. IN ADDITION, THE EPS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LINK FORD MINONG (660 W HOKAH ST, MINONG, WI), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED THAT NHTSA ISSUES RECALLS AND WAS REFERRED TO NHTSA TO GET HER VIN ADDED TO A RECALL. THE MANUFACTURER PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Steering, Apr 16, 2018
TORQUE SENSOR RECALL -- INITIAL SYMPTOMS HAPPENED WHILE ON HIGHWAY, TROUBLE STEERING ABOVE 45MPH, STEERING WHEEL VIBRATING 5-10DEGREE ANGLE ON ITS OWN. ONCE OFF THE HIGHWAY TURNING REQUIRING WIDE ANGLE TO GO LEFT OR RIGHT. AFTER PARKED, UNABLE TO GET OUT OF NOSED-IN PARK SPACE. DASHBOARD WRENCH LIGHT LITE -- ERROR CODE B2278 DIAGNOSIS BY AUTO CENTER. DIFFICULT STEERING ON STREET, TOOK TO FORD DEALERSHIP TOLD VIN NOT COVERED BY RECALL EVEN THOUGH STEERING SHAFT TORQUE SENSOR MALFUNCTIONED. PAID FOR TORQUE SENSOR REPLACEMENT FOR A "FREE OF CHARGE RECALL REMEDY".
Service brakes, Apr 13, 2018
IT'S SAY REGAN BRAKES DISABLED SYSTEM AND NOW MY BRAKES IS BURNING BEFORE I PULLED OFF THE LIGHT CAME ON. *TT *TR
Steering, Apr 13, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 30 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE STOPPED AUTOMATICALLY AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME SAFELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE CAUSE OF THE FAILURE, BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 115,374.
Service brakes, Apr 13, 2018
WITHOUT ANY WARNING THE ABS AND TRACTION CONTROL LIGHTS CAME ON THE DASH AND THE CAR ACTED LIKE IT WAS SLIDING ON ICE AND THE ABS SYSTEM WAS WORKING ON CLEAR ROADWAY. WHEN TRYING TO TAKE BACK OFF AFTER STOPPING THE CAR IT FELT LIKE THE CAR LOST POWER. SHUT THE CAR DOWN AND IT STARTED WORKING CORRECTLY, BUT IT IS AN INTERMITTENT PROBLEM, AND HAS HAPPENED THREE MORE TIMES SINCE IT FIRST HAPPENED THE DAY BEFORE. JUST TEST DRIVING THE CAR IN THE NEIGHBORHOOD THE ABS SYSTEM FEELS LIKE IT IS ENGAGING ON CLEAR ROADS.
Service brakes, Apr 11, 2018
WARNING ICON APPEARS ON DASH FOR ABS. MESSAGE SAYS "CHECK BRAKE SYSTEM", THEN "REGEN BRAKING DISABLED". BRAKES ARE VERY INEFFECTIVE, REQUIRES LOTS OF PRESSURE TO STOP. INCREASE IN ELECTRONICS CLICKS FROM UNDER THE HOOD WHEN STARTING THE CAR. THERE IS ALSO A CONTINUOUS HIGH PITCHED NOISE FROM UNDER THE HOOD, LIKE AN ELECTRONIC ALARM AT VERY LOW VOLUME. AFTER TOPPING OFF BRAKE FLUID, PROBLEM WENT AWAY FOR A FEW WEEKS, BUT IT SHOWED UP AGAIN WHEN I STARTED THE CAR TONIGHT.
Service brakes, Apr 9, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE CAME TO A STOP AND THE CHECK ABS INDICATOR ILLUMINATED DURING THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 145268. THE FAILURE MILEAGE WAS 103,300.
Steering, Apr 9, 2018
VEHICLE STEERING WHEEL STARTED SHAKING BACK AND FORTH WHILE STOPPED. THEN STARTED WHILE DRIVING AT CITY AND HIGHWAY SPEEDS. SEVERAL TIMES THE POWER STEERING HAS FAILED IN THE MIDDLE OF A TURN. WHEN RESEARCHING THE ISSUE I FOUND THAT THERE WAS A RECALL BUT NOT FOR MY VIN. WHEN I CALLED FORD THEY SAID THERE WAS A RECALLBUT IT HAS ALREADY BEEN PERFORMED AND IS NO LONGER COVERED EVEN THOUGH THE PART THAT WAS SUPPOSED TO BE FIXED WAS NOT REPLACED. DUE TO THE ISSUES THE VEHICLE CANNOT BE SAFELY DRIVEN ON THE ROAD. IT SEEMS THAT FORD IS ATTEMPTING TO SIDESTEP A SAFETY RECALL BY TELLING CUSTOMERS THAT THEY FIXED A FAULTY TORQUE SENSOR BY SIMPLY UPDATING THE SOFTWARE WHICH COSTS THEM NOTHING. THEN WHEN THE PART FAILS THEY TELL CUSTOMERS THE RECALL NO LONGER APPLIES BECAUSE THEY 'FIXED' THE PROBLEM. IM ATTEMPTING TO GET PAPERWORK FROM FORD BECAUSE I DON'T EVEN REMEMBER IT GOING IN FOR A RECALL IN THE FIRST PLACE. HOW DOES FORD NOT HAVE AN OBLIGATION TO REPLACE PARTS THAT THEY KNOW ARE FAULTY WHEN THERE IS A SAFETY RECALL? THE WHOLE POINT IS TO REMOVE THE PARTS FROM THE VEHICLE BEFORE THEY FAIL AFTER IT IS DETERMINED THAT THEY WILL FAIL. THE RECALL IS 14S05.
Steering, Apr 8, 2018
VIBRATING STEERING COLUMN WHILE STILL AND DRIVING AND DASHBOARD ALERT STATING "POWER STEERING ASSIST FAULT" HAD A RECALL REPAIR REPAIR #14S05: ELECTRIC POWER STEERING BY BOB MOORE FORD ON JULY 30, 2014. THEY PERFORMED AN ELECTRONIC UPDATE AND NOW MY POWER STEERING AND STEERING COLUMN ARE HAVING FURTHER ISSUES. FORD WILL NOT HONOR AN ADDITIONAL RECALL REPAIR.
Steering, Apr 6, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN STARTING THE VEHICLE, THE STEERING WHEEL WOULD NOT TURN. AN UNKNOWN WARNING INDICATOR ILLUMINATED BEFORE AND DURING THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND EXPLAINED TO THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), AND WAS UNABLE TO BE REPAIRED AGAIN FOR FREE. THE FAILURE MILEAGE WAS 107,000.
Steering, Apr 6, 2018
I HAVE NO POWER STEERING
Steering, Suspension, Service brakes, Apr 3, 2018
IVE HAD REOCCURRING ISSUES WITH MY BRAKES ,ABS SYSTEM , POWER TRAIN , STEERING COLUMN STARTER. OVER THE COURSE OF THREE YEARS AND IT SEEM LIKE THE PROBLEMS KEEP COMING UP . THE ONLY CLOSE CALL I REMEMBERS IS COMING HOME FROM WORK . MAKING A TURN ON TO A STREET, THEN ALL OF A SUDDEN MY POWER STEERING WENT OUT COMPLETELY. I COULD HAVE CRASHED IF A HUGE CURB WASNT THERE .
Other or unspecified, Apr 2, 2018
MY 2008 FORD ESCAPE HAD IT'S REAR LIFGATE GLASS (THE REAR WINDSHIELD) MYSTERIOUSLY SHATTER. THE VEHICLE WAS PARKED IN THE DRIVEWAY AT MY MOTHERS HOUSE AND CAME OUTSIDE AFTER ABOUT AN HOUR OF BEING THERE TO SEE A SHATTERED BACK WINDSHIELD. HER HOME IS IN A VERY RURAL AREA AND IT HAPPENED AROUND MID-DAY, SO THAT ALMOST COMPLETELY RULES OUT VANDALS. I SUSPECT THAT THIS WAS A DEFECTIVE PRODUCT AS I'VE READ ABOUT OTHER SIMILAR CASES. THE WEATHER WAS CLEAR THAT DAY AND THERE AREN'T ANY NEARBY TREES. I FOUND NO EVIDENCE OF ANY OBJECT CAUSING THE DAMAGE AND I WAS VERY THOROUGH. NOW I'M ON THE HOOK FOR A $500 REPAIR AFTER CHECKING IF THERE WAS A RECALL ON THE ITEM.
Electrical system, Service brakes, Mar 31, 2018
THE COMPUTER CHECKS THE BRAKES UPON START AND THE COMPUTER IS FALSELY DETECTING AN ERROR WITH THE HYDRAULIC BRAKE PUMP PERIODICALLY. IT CAN OCCUR 1 IN EVERY 50 STARTS TO SOMETIME 5 ATTEMPTS IN EVERY 1 GOOD START. THE COMPUTER IF IT SEES AN ERROR WILL DISABLE THE REGENERATIVE BRAKES AND THE VEHICLE WILL BRAKE SIGNIFICANTLY SLOWER AND LESS EFFICIENTLY WHEN IN ERROR MODE. THE COMPUTER GLITCH REQUIRES A TOTAL REPLACEMENT AND MUST BE REPROGRAMMED AT THE DEALER AT A COST OF $4 TO $5 THOUSAND. BASED ON THE THOUSANDS I SEE ONLINE WITH THE SAME ISSUE AND NATURE OF ISSUE (BRAKES AND SAFETY), I AM SURPRISED TO SEE A RECALL HAS NOT BEEN MANDATED. THE COST IS BEYOND REASONABLE AND I AM LEFT WITH DRIVING AN UNSAFE CAR.
Steering, Mar 30, 2018
THE STEERING WHEEL JUST STARTED SHAKING WHILE IN PARK AND WHILE DRIVING DOWN THE HIGHWAY. WAS TOLD IT'S MY SENSOR IN THE STEERING COLUMN IF AND THAT FORD HAD TO FIX IT BECAUSE IT HAS TO BE REPROGRAMMED.
Steering, Mar 28, 2018
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING OVER 45 MPH, THE VEHICLE VEERED TO THE RIGHT AND THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO VARSITY LINCOLN (49251 GRAND RIVER AVE, NOVI, MI 48376) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 153,000.
Steering, Mar 27, 2018
MAKING A RIGHT TURN FROM A SIDE STREET ONTO A MAJOR CONNECTOR ROAD. STEERING FROZE WHEN TRYING TO TURN. WAS ABLE TO PUT VEHICLE IN REVERSE TO GET OUT OF MAJOR ROAD. WAVED FOLLOWING CAR AROUND AND BACKED UP FURTHER FROM INTERSECTION SO AS NOT TO CREATE A HAZARD. WAS ABLE TO MOVE STEERING WHEEL SLIGHTLY BUT WAS CLEARLY NOT DRIVABLE AS IT WAS. TURNED OFF IGNITION AND RESTARTED FOR NO REASON. STEERING THEN WORKED.