2008 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.
Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
2,417 reports, newest first.
Steering, Nov 5, 2017
HAVE HAD ALL RECALLS APPLIED. CAR STARTED NORMALLY BUT HAD NO POWER STEERING. FORD'S FINE ELECTRIC POWER STEERING. STOPPED CAR, TURNED OFF IGNITION, RESTARTED. EVERYTHING FINE.
Steering, Engine, Oct 31, 2017
WHILE DRIVING MY STEERING BECAME REALLY HARD TO TURN STILL WAS ABLE TO GO DOWN THE ROAD BUT IT WAS VERY DIFFICULT TO TURN. TOOK MY ESCAPE TO A REPAIR SHOP AND WAS TOLD MY ELECTRONIC STEERING SENSOR IS BAD. I DO NOT HAVE THE TIME NOR THE MONEY TO DEAL WITH THIS ISSUE AND THIS IS DEFINITELY A SAFETY ISSUE. I ALSO HAVE AN ISSUE WITH MY EXHAUST MANIFOLD LEAKING THREE EXHAUST MANIFOLD BOLTS ARE BROKEN OFF CAUSING A HISSING NOISE. I CAN SMELL THE EXHAUST IN MY VEHICLE WHEN PARKED.
Electrical system, Oct 29, 2017
WHEN TURNING THE KEY TO START THE CAR, IT WILL NOT ENGAGE. HAVE TO KEEP PUSHING THE KEY IN HARDER AND HARDER TO GET THE KEY TO START. TAKES 20-30 TRIES TO GET THE CAR TO START. NOTHING IS WRONG WITH THE BATTERY AND IT APPEARS TO BE AN IGNITION PROBLEM. HAVE READ THAT MANY PEOPLE HAVE THIS SAME PROBLEM. STEERING WHEEL TURNS AND ONCE CAR DOES START IT'S FINE.
Service brakes, Oct 26, 2017
THIS IS MY DAUGHTERS CAR SHE GOT BOUGHT FOR HER 18 BIRTHDAY. NOT A YEAR LATER AND THE WHOLE ABS SYSTEM NEEDS TO BE REPLACED FOR 5 GRAND AND NOW THE TRADE IN VALUE IS WORTH 2200. THE BRAKES FAIL. 10 YEARS OLD AND 5 GRAND TO FIX. TONS OF SAME STORIES OF THE SAME YEAR ON THE NET. I DON'T KNOW HOW MANY PEOPLE HAVE DIED BUT I'M AM SURE SOMEONE WILL CAUSE OF THIS TERRIBLY DESIGNED SYSTEM. NOW MY DAUGHTER WILL BE FORCED TO GO IN DEBT AT 18. THIS SHOULD BE A RECALL. NOT BECAUSE I'M AN EDUCATED DUMBY, NOT BECAUSE I PAY MY TAXES EVERY YEAR AND WENT ABOVE AND BEYOND. BECAUSE THIS IS A SAFETY ISSUE. NO WAY YOU HAVE NOT RECEIVED ANY COMPLAINTS ABOUT THIS. I THOUGHT IT WAS A JOKE. SO THIS COMPANY MANUFACTURES VEHICLES THAT WILL HAVE TO BE FIXED BEFORE NORMAL WEAR AND TEAR DESTROYS SOMETHING AND I GUESS A QUOTA OF DEAD PEOPLE HAS TO BE MET BY FAILING BRAKES BEFORE TAKING IT SERIOUS OR I HAVE TO OR MY DAUGHTER JUST STARTING OUT IN LIFE HAS TO GO IN DEBT MORE BECAUSE WE ALLOW CORPORATIONS TO PULL A PYRAMID SCHEME WITH VEHICLES. I'M NOT SURE WHY I HAVE TO WONDER WHY A RECALL HAS NOT BEEN CALLED ON THESE VEHICLES WITH THIS HYDRAULIC BREAKING SYSTEM THAT HAS THUS MANY COMPLAINTS. MAYBE WE SHOULD CHECK HOW MANY PEOPLE WERE FORCED THRU FORD OR OTHER DEALERSHIPS TO FIX THIS EXACT PROBLEM. THEN THERE WILL BE THE EVIDENCE OF DECEPTIVE MANUFACTURING AND ADVERTISING TO GENERATE CASH FLOW. WE KNOW THE BRAKES WILL FAIL AND THE ENGINE AND EVERYTHING ELSE WILL STILL BE STRONG AND IT LOOKS NICE BUT THEY WILL BE FORCED TO GO IN DEBT TO FIX IT CAUSE ANYONE THAT OWNS THIS WILL ONLY HAVE ONE CAR TYPICALLY. SCAM USING SAFETY AND LIFE AS LEVERAGE. EXACTLY WHAT HAPPENS, BRAKES FAIL, EVERY TIME COMING TO A STOP FROM ANY SPEED. HAVE TO STAND ON THEM TO STOP. MY DAUGHTER IS WORKING AND GOING TO SCHOOL FULL TIME. WHAT AN AMERICAN RIP OFF.
Steering, Oct 25, 2017
I WOULD LIKE TO KNOW WHY RECALL 14S05 DOES NOT APPLY TO MY CAR WHICH HAS THE IDENTICAL PROBLEM DESCRIBED IN THE RECALL AND IT SAYS THAT IS FOR FORD ESCAPE. IT IS DEFINITELY A SAFETY HAZARD. PLEASE ADVISE. NOTE; THIS HAS BEEN HAPPENING ALMOST EVERY TIME WE DRIVE IT. THANKS
Service brakes, Oct 24, 2017
DAUGHTER WAS DRIVING HOME FROM HER TEACHING POSITION IN MARSHALLTOWN IA TO ANKENY IA. SHE CALLED ME FRANTIC BECAUSE HER BRAKES FAILED. PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR WOULD NOT STOP CALLED A TOW TRUCK AND THE VEHICLE WENT TO TIRES PLUS IN ANKENY. THEY RECOMMENDED AN ABS BRAKE BLEED PER SOME TSPS THEY RECEIVED FROM FORD. WHILE WAITING FOR THE TOW...MY DAUGHTER STARTED HER CAR SEVERAL TIMES AND THE BRAKES RECOVERED. BY THE TIME THE TOW TRUCK ARRIVED THE BRAKES WERE WORKING FINE. THIS HAPPENED IN DEC 2016 AS WELL
Steering, Oct 24, 2017
MY STEERING IN MY 2008 FORD ESCAPE LOCKED UP ON ME DRIVING HOME LAST WEEK. THIS VEHICLE WOULD NOT TURN JUST WANTED TO GO STRAIGHT.
Steering, Electrical system, Oct 19, 2017
WHILE DRIVING THERE IS A LOSS OF POWER STEERING ASSIST AT VARIOUS SPEEDS ON CITY STREETS AND HIGHWAYS GOING STRIGHT AND SOMETIMES DURING A TURN, THE VEHICLE IS DIFFICULT TOO STEER, THE ENGINE REMAINS OPERATIONAL HOWEVER THE INSTRUMENT CLUSTER GOES INTO TEST MODE WHERE ALL THE INDICATOR LIGHTS COME ON AND THE TACHOMETER AND SPEEDOMETER GO TO ZERO USUALLY WITHIN 5-10 SECONDS IT GOES BACK TO NORMAL OR THE VEHICLE IGNITION SWITCH HAS TO BE TURNED OFF AND RESTARTED AND THE VEHICLE IS NORMAL FROM A FEW MINUETS TO A FEW DAYS AND THEN THE EVENT MAY RETURN. THIS SIMILAR TO NHTSA CAMPAIGN # 14V264000. HOWEVER THIS VEHICLES WAS MANUFACTURED IN MAY 2008 AND ITS VIN #, PER FORD, WAS NOT INCLUDED IN THAT RECALL WHICH STARTED AUGUST 2006 THROUGH SEPTEMBER 2010
Power train, Vehicle speed control, Oct 19, 2017
WHILE DRIVING, THE CARBOARD NOTICED SEVERAL SIGNS AND THE SPEEDOMETER DROPPED TO ZERO. ALSO, ON OTHER DAYS, I COULD NOT START THE CAR.
Steering, Oct 14, 2017
WILL FREEZE UP AND NOT WORK WITHOUT WARNING. WHILE SOME HAVE BEEN RECALLED, OTHERS HAVE NOT. WHY?????
Steering, Oct 14, 2017
THE STEERING WHEEL STARTED SHAKING WHEN EVER I WAS STOPPED AT A RED LIGHT THEN SHORTLY AFTER THAT THE STEERING BECAME VERY DIFFICULT AND I ALMOST HIT A PEDESTRIAN.
Steering, Oct 10, 2017
WHILE DRIVING AT LOW SPEED IN A PARKING LOT THE POWER ASSIST AND SUBSEQUENTLY THE POWER STEERING FAILED MAKING THE VEHICLE VERY DIFFICULT TO STEER. I BARELY MISSED HITTING ANOTHER VEHICLE.
Steering, Power train, Oct 7, 2017
100300 MILES ON MY 2008 ESCAPE. CAR STRUGGLES TO CHANGE FROM 1ST TO 2ND GEAR. NOW POWER, ENGINE REVS UP BUT GEAR WILL NOT CHANGE, I HAVE TO PRESS THE GAS PEDAL THEN LIFT OFF, OVER AND OVER BEFORE IT CHANGES GEAR. CAR WILL JERK AND ALMOST LOSE POWER WHILE IN TRAFFIC
Electrical system, Service brakes, Oct 3, 2017
PENDING FAILURE OF THE HYDRAULIC BRAKE CONTROL UNIT. ABS, CHECK ENGINE AND SERVICE BRAKE LIGHTS WOULD COME ON AND GO OFF. WHEN LIGHTS ARE ON THE VEHICLE IS MORE DIFFICULT TO STOP. READING OTHER'S POSTS ONLINE, THIS SEEMS TO BE AN ISSUE THAT HAPPENS OFTEN. VEHICLE IS UNSAFE TO DRIVE ONCE FAILURE IS PRESENT. ONLY WAY TO FIX IS WITH A $4,500 PART THAT YOU HAVE TO GET NEW FROM FORD....
Steering, Sep 26, 2017
I WAS DRIVING AND THE MESSAGE CENTER DISPLAYED POWER STEERING ASSIST FAULT AND LOST ALL POWER STEERING WHILE DRIVING ON 9/25/2017
Service brakes, Sep 21, 2017
LOSS OF BRAKE FUNCTION WHILE DRIVING. ABS WARNING LIGHT ILLUMINATES DURING DRIVING. WARNING MESSAGE "CHECK BRAKE SYSTEM" WARNING MESSAGE "REGEN BRAKING DISABLED" AT TIMES NEED TO PRESS BRAKE VERY HARD JUST TO HAVE THE VEHICLE SLOWLY ROLL TO A STOP. OCCASIONALLY, THE PARKING BRAKE LIGHT IS ILLUMINATED AND ALMOST FEELS LIKE IT IS PARTIALLY ENGAGED, EVEN THOUGH I DID NOT DEPRESS THE PARKING BRAKE PEDAL. I'VE RESEARCHED ON THE INTERNET AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS SAME EXACT PROBLEM - MANY ON THE 2008 ESCAPE HYBRID ITSELF, BUT MANY ON OTHER ESCAPE YEARS AS WELL. FORD DENIES THIS AS A PROBLEM. I SPOKE TO BOTH MY DEALER AND FORD CORPORATION - THEY SAY THEY HAVEN'T HEARD ABOUT ANY BRAKING PROBLEMS ON THE ESCAPE HYBRIDS -THEY LIE THROUGH THEIR TEETH. MAYBE NHTSA CAN MAKE THEM OWN UP TO THEIR PROBLEM BEFORE SOMEONE REALLY GETS HURT - OR WORSE.
Steering, Sep 20, 2017
THIS VEHICLE STARTED MINOR STEERING PROBLEMS JAN 23, 2014 AND HAS SHOWN MINOR TO NOW MAJOR POWER STEERING PROBLEMS. THE POWER STEERING SEEMS TO GO OUT, THEN REVIVE WHEN RESTARTED. NOW THE INCIDENTS ARE BECOMING MORE FREQUENT AND FOR THIS FEMALE, NOW NOT ABLE TO BE DRIVEN. THIS PROBLEM OCCURS UPON STARTING THE CAR.
Service brakes, Sep 20, 2017
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING 70 MPH, THE HYDRAULIC BRAKES FAILED TO WORK WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE SLOWLY TO THE INDEPENDENT MECHANIC A MILE AWAY (ARNOLDS OIL COMPANY, 466 OLD US RTE 52, NEW RICHMOND, OH 45157) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (BEECHMONT FORD, 600 OHIO PIKE, CINCINNATI, OH 45245, (513) 752-6611) STATED THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND ADVISED THE CONTACT TO CALL NHTSA. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE. ...UPDATED 10/19/17 *BF UPDATED 10/27/2017*JS
Steering, Sep 18, 2017
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 10 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. REDLANDS FORD INC, (1121 W COLTON AVE, REDLANDS, CA 92374, (909) 793-3211) WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,715.
Power train, Sep 18, 2017
LOSS OF PRESSURE IN THE TOP END RESULTING IN FAILURE OF TRANSMISSION. WAS COASTING INTO TOWN (TOOK FOOT OFF GAS FOR LOWER SPEED LIMIT) ENGINE SHIFTED HARD AND REVS TO HIGH RPM AND HAS NO POWER.
Suspension, Structure, Sep 8, 2017
EXTREME UNDERCARRIAGE / WHEEL WELL EROSION. THE SHOCKS HAVE PUSHED UP INTO THE INTERIOR OF THE VEHICLE AS THEY ARE NOT MOUNTED TO ANYTHING OTHER THAN THE BODY. TRUNK MATT IS EXPOSED THROUGH WHEEL WELL. SUSPENSION IS DISENGAGING FROM THE BODY.
Service brakes, Sep 8, 2017
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO HALDEMAN FORD (607 NJ-33, TRENTON, NJ 08619, (800) 939-6659) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,101.
Electronic stability control (ESC), Service brakes, Sep 6, 2017
I WAS DROPPING MY CHILD OFF AT SCHOOL. I PUT MY VEHICLE IN PARK AND WHEN I PULLED OUT AND WENT TO USE MY BRAKE THE PEDAL WENT TO THE FLOOR AND THE PEDAL VIBRATED LIKE ABS WAS ENGAGED. I WAS ABLE TO STOP BUT IT WAS VERY SLOWLY. I WAS GOING UNDER 10 MPH.WHEN I STARTED TO DRIVE AGAIN MY ABS AND TRACTION CONTROL LIGHTS CAME ON AND YOU COULD HEAR THE SOUND OF THE TRACTION CONTROL BEING ENGAGED. I HAD TO STOP TWO MORE TIMES ON MY WAY HOME AND WAS ABLE TO DO SO BY DRIVING ONLY 5 MPH WITH MY FOUR WAYS ON. THE TRACTION CONTROL SOUND WAS INTERMITTENT AND THE VEHICLE WOULD NOT ACCELERATE PROPERLY. THE BRAKE PEDAL CONTINUED TO GO TO THE FLOOR AND VIBRATE. THE BRAKES CONTINUED TO NOT WORK PROPERLY AND MAKE SOUNDS. I WAS ONLY 1 MILE FROM HOME AND WAS ABLE TO GET HOME WITHOUT AN ACCIDENT. THIS HAPPENED IN A RESIDENTIAL AREA WHILE I WAS MAKING A SHORT TRIP UNDER 3 MILES BOTH WAYS. IT HAPPENED RIGHT AFTER I PUT THE VEHICLE IN DRIVE AND PULLED OUT. AFTER DOING SOME REASEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH THE HYDRAULIC BRAKING SYSTEM. I WAS VERY LUCKY THAT I WAS NOT INVOLVED IN ACCIDENT AND THAT I WAS DRIVING SLOW AT THE TIME. I JUST DROPPED MY CHILD OFF AT SCHOOL. HAD THIS OCCURRED AT ANOTHER TIME WE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED AS WELL AS ANYONE ELSE THAT MAY HAVE BEEN INVOLVED. I HAVE CALLED THE FORD DEALERSHIP TODAY TO HAVE MY VEHICLE LOOKED AT AND AM WAITING TO HEAR BACK FROM THEM. SINCE THIS IS A COMMON AND SERIOUS PROBLEM I FEEL THAT FORD SHOULD TAKE RESPONSIBILITY AND ISSUE A RECALL ON THIS BEFORE SOMEONE IS KILLED.
Steering, Aug 17, 2017
MY DAUGHTER WAS DRIVING ACROSS COUNTRY FROM VIRGINIA TO CALIFORNIA AND BACK THROUGH TEXAS ON HIGHWAYS AND BACK ROADS. SHE STOPPED FOR GAS IN TEXAS AND WHEN SHE BEGAN DRIVING AGAIN SHE WAS UNABLE TO CONTROL THE STEERING,POWER STEERING WAS OUT. SHE HAD TO DRIVE BACK TO VIRGINIA WITH NO POWER STEERING WHICH CAUSED A SAFETY ISSUE. UPON RETURNING TO VIRGINIA THE VEHICLE WAS TAKEN TO WYNNE FORD WHICH DETERMINED AN ELECTRIC POWER STEERING FAULT AND THE STEERING COLUMN AND THE LOCK MODULE NEEDED TO BE REPLACED. WE DISCOVERED THERE IS A SAFETY RECALL FOR THIS ISSUE. SAFETY RECALL 14S05- ELECTRIC POWER STEERING. WE WERE THEN TOLD HER VEHICLE WOULD NOT BE COVERED UNDER THIS RECALL BECAUSE ONLY VEHICLES FROM THE KANSAS PLANT WOULD BE COVERED. THIS IS THE EXACT SAME PROBLEM JUST A DIFFERENT PLANT AND SHOULD BE COVERED UNDER THE RECALL.
Steering, Aug 14, 2017
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME INOPERABLE WITHOUT WARNING. THE LOCAL DEALER (RIVER VIEW FORD, 2200 US-30, OSWEGO, IL) WAS CONTACTED AND SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. ...UPDATED 11/15/17 *BF UPDATED 11/28/2017*JS