2008 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.
Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
2,417 reports, newest first.
Steering, Jan 15, 2015, crash
DESPITE PERFORMING FORD'S SAFETY RECALL 14S05, MY VEHICLE'S POWER STEERING CONTINUES TO FAIL, CEASING TO OPERATE FOR HOURS OR DAYS, ALONG WITH LOSS OF TRACTION CONTROL. THE UNPREDICTABLE FAILURES SEEM TO BE ASSOCIATED WITH TORQUE SENSOR (WHEEL ANGLE) FAULTS AT LOW OUTDOOR TEMPERATURES (<10F). THE LAST FAILURE OCCURRED WITH A GUEST AT THE WHEEL (IN THE DRIVEWAY, THANK GOODNESS) RESULTING IN HER BACKING INTO A SNOW BANK AND DAMAGING THE TAIL PIPE. DESPITE THE CLEAR DOCUMENTATION OF THIS PROBLEM IN NHTSA RECALL 14V-284, AFTER TWO FULL DAYS AT THE DEALER, THE SERVICE MANAGER INDICATES FORD WILL NOT AUTHORIZE ANY ACTION UNTIL THEY CAN REPLICATE THE FAILURE IN REAL TIME. DOES THAT MEAN THEY NEED TO KEEP THE CAR UNTIL THE NEXT COLD FRONT? OR SHOULD I CONTACT SOMEONE FROM FORD TO COME IMMEDIATELY TO WHEREVER I AM WHEN THE STEERING NEXT FAILS? WILL THAT BE FROM A DITCH ON THE SIDE OF AN ICY ROAD WHEN STEERING SUDDENLY ACTIVATES OR DEACTIVATES WITHOUT WARNING? GIVEN THE VERY WELL DOCUMENTED PROBLEMS WITH THE FORD ESCAPE ELECTRONIC POWER STEERING SYSTEM, I WOULD EXPECT FORD TO AUTHORIZE AT LEAST THE NEXT STEP IN REPAIRING THIS PROBLEM IMMEDIATELY. I WOULD ALSO EXPECT A VERY REASONABLY PRICED REPAIR OF THE DAMAGED TAIL PIPE CONNECTION. UNFORTUNATELY, ACCORDING TO [XXX], A SECOND TIER FORD CUSTOMER RELATIONS MANAGER, "THERE IS ABSOLUTELY NOTHING FORD CAN DO TO CORRECT THIS PROBLEM UNLESS IS OCCURS WHILE AT THE DEALER." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Vehicle speed control, Service brakes, Jan 14, 2015
APPROXIMATELY IN MARCH OF 2014, WE HAD AN ISSUE WITH THE ABS LIGHT COMING ON AND TRACTION CONTROL COMING ON FOR NO REASON AT ALL. THIS MADE DRIVING/STEERING EXTREMELY DIFFICULT. WE TOOK IT TO THE SHOP WHERE THE TONE RING AND SPEED SENSOR WERE REPLACED. IN DECEMBER 2014, WE HAD SIMILAR ISSUES AND WE TOOK IT TO THE FORD DEALERSHIP. WE WERE TOLD IT WAS A SPEED SENSOR ISSUE AGAIN. THE WORK WAS DONE AT THE INDEPENDENT SHOP THOUGH SINCE THEY DID THE ORIGINAL WORK. YET AGAIN, IN JANUARY 2015 WE WERE EXPERIENCING THE SAME ISSUES AGAIN AND HAD THE CAR TOWED TO THE SHOP. THE LEFT FRONT SPEED SENSOR WAS DIAGNOSED AS THE PROBLEM. THERE IS OBVIOUSLY SOME SORT OF FAILURE THAT IS OCCURRING TO TRIGGER THIS ISSUE. IF YOU DO A GOOGLE SEARCH, THERE ARE SEVERAL COMPLAINTS SIMILAR TO MINE. I BELIEVE THIS SHOULD BE INVESTIGATED FOR A POSSIBLE RECALL. THIS IS CRATING A SAFETY ISSUE THAT CAN LEAD TO ACCIDENTS. *TR
Steering, Jan 14, 2015
MY 2008 FORD ESCAPE STARTED HAVING POWER STEERING FAILURES IN 6/11/2014 SAID THEY WOULDN'T HAVE THE PROGRAM TO FIX IT UNTIL JULY. 2014. SO IN NOVEMBER 2014 I TOOK IT IN TO HAVE THE RECALL FIXED.. THEY SAID IT WAS A REPROGRAM FIX. AND AFTER 2 WEEKS IT WAS DOING THE SAME THING AGAIN SO I HAVE IT TOWED ON A FLAT BED AND THEY SAY ANOTHER REPROGRAM FIX.. THIS IS THE 3RD TIME IT'S BEEN TO THE DEALER FOR THE SAME PROBLEM. SO JUST YESTERDAY JANUARY 14,2015 IT STARTED DOING THE SAME THING AGAIN!! OBVIOUSLY THEY NEVER FIXED THE RECALL IN THE FIRST PLACE.!!! THEY TELL ME IT'S THE STEERING COLUMN THAT HAS TO BE REPLACED AND IT'S NOT COVERED!!! OMG THE FIRST LETTER STATED EITHER THEY WOULD DO THE REPROGRAM FIX,THE STEERING COLUMN OR THE TORQUE SENSOR.AND IT WOULD BE COVERED PARTS AND LABOR. SO HERE I SIT WITH A PIECE OF JUNK THAT THE RECALL NEVER FIXED IN THE FIRST PLACE. I WILL NEVER BUY A FORD AGAIN!! I CALLED FORD MOTOR COMPANY AND THEY TOLD PRETTY MUCH THAT I WAS OUT OF LUCK AND I COULD FILE LEGAL PAPERS!! IF I HAD THE MONEY TO FIGHT FORD MOTOR COMPANY I WOULD HAVE ALREADY JUNKED THE PIECE OF CRAP AND BOUGHT A NEW CHEVY.. *TR
Steering, Jan 12, 2015
ON SEVERAL OCCASIONS MY STEERING WHEEL WOULD SHAKE AND SHUT OFF. THIS PROBLEM STARTED RIGHT OVER MY 40,000 MILE MARK. STRANGELY THIS PROBLEM WOULD HAPPEN FOR FOUR MONTHS OUT OF THE YEAR, THEN WOULD COME BACK ON. I REPORTED IT SEVERAL TIMES TO THE DEALER WHEN I TOOK IT IN FOR MY LIFETIME OIL CHANGE. IN JULY 2014 I RECEIVED A LETTER STATING THAT FORD MOTOR COMPANY HAS ISSUED A RECALL TO FIX THE PROBLEM WITH THE STEERING. IN THE SAME PARAGRAPH IT SAID REPLACEMENT OF TORQUE SENSOR OR STEERING COLUMN REPLACEMENT MAY BE NEEDED. I TOOK THE CAR IN AUG. AND A REBOOT WAS DONE TO THE COMPUTER SO THE ERROR FOR THE STEERING FAULT WOULD ALARM. I THOUGHT THIS PROBLEM WAS FIXED. WELL I WAS DRIVING LAST WEEK, AND MY STEERING ALARM WENT OFF THEN MY STEERING SHUT OFF. I CALLED THE DEALER AND TRIED TO GET THE CAR BACK IN TO FIX THE STEERING PROBLEM, I WAS TOLD THAT FORD DECIDED TO NOT PAY FOR THE REPLACEMENT OF THE ENTIRE STEERING COLUMN THAT WE WERE GOING TO HAVE TO PAY FOR IT OURSELVES. I CALLED THE FORD HELP LINE, AND THEY CREATED A CASE# AND I SPOKE WITH A COUPLE OF DIFFERENT PEOPLE, THEY THEN TOLD ME THAT UNLESS THE STEERING WAS OUT AT THE EXACT TIME OF THE RECALL THAT THE DON'T HAVE TO FIX IT. I CONTINUED TO ARGUE MY LETTER STATING THAT IT SAID, THAT EITHER ITEM COLUMN OR SENSOR WERE COVERED AND GOING TO BE REPLACED. NOWHERE DOES IT SAY ONLY THE FIRST TIME YOU TAKE IT IN FOR THE RECALL, EITHER OR WOULD BE REPLACED. THE WOMAN THEN KEPT REITERATING THAT FORD DOESN'T HAVE THE FINANCIAL RECOURSES TO FIX THE PROBLEM. WOW APPARENTLY EVERYONE ELSE HAS $2000 LAYING AROUND TO FIX IT TOO. I AM SO DISAPPOINTED IN THIS SLIMY BUSINESS PRACTICE BY THIS COMPANY. I EXPECTED MORE FROM SUCH A REPUTABLE COMPANY. I WILL NEVER BUY ANOTHER VEHICLE FROM FORD AGAIN! THEY ARE NOT GUARANTEEING THEIR RECALL! *TR
Power train, Jan 10, 2015
IT FEELS AS THOUGH THE CAR IS PULLING TO DRIVE FORWARD. AND A PUTTERING EFFECT. *TR
Steering, Jan 8, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST LIGHT ILLUMINATED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 130,000.
Steering, Jan 8, 2015
AFTER THEY DID THE RECALL ON THE 2008 FORD ESCAPE WENT AND GOT IT FIX THEN IN JANUARY 7 2015 THE POWER STEERING JUST COMPLETELY WENT OUT WHILE IN MID TURN ON A HIGHWAY. *TR
Vehicle speed control, Jan 7, 2015
TL-THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL REQUIRED EXCESSIVE FORCE IN ORDER FOR THE VEHICLE TO ACCELERATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000. DJR
Steering, Jan 7, 2015
FORD ISSUED A RECALL IN JULY 2014 FOR STEERING TORQUE SENSOR ISSUES. REMEDIES INCLUDED REPROGRAMMING THE PCSM OR REPAIRING/REPLACING THE ENTIRE STEERING COLUMN. I TOOK MY VEHICLE IN TO GET REPAIRS UNDER THE RECALL IN NOVEMBER 2014. APPARENTLY, THE DEALERSHIP ONLY FOUND IT NECESSARY TO REPROGRAM THE PCSM. IN THE IMMEDIATE WEEKS FOLLOWING, I STARTED TO HAVE STEERING PROBLEMS AND WAS GETTING FAULT CODES FOR POWER STEERING SENSOR FAILURE. I THUS TOOK MY VEHICLE IN AGAIN TO GET IT CHECKED OUT. THE TORQUE SENSOR NEEDED TO BE REPLACED, WHICH INCIDENTALLY REQUIRED THAT THE ENTIRE STEERING COLUMN BE REPLACED.. THIS IS THE EXACT ISSUE FORD ISSUED A RECALL FOR, AND AGREED TO FIX, BUT HAS REFUSED TO REPAIR BECAUSE THEY SAID THE "REPAIR" WAS PERFORMED WHEN THEY REPROGRAMMED THE PCSM. THIS WAS NOT A REPAIR. (INCIDENTALLY, IT MAY HAVE BEEN WHAT ACCELERATED OR CAUSED THE ULTIMATE TORQUE SENSOR FAILURE.) A QUICK ONLINE SEARCH REVEALS I AM NOT ALONE IN THIS PROBLEM. THIS FORUM HAS NUMEROUS 2008 FORD ESCAPE OWNERS DESCRIBING EXACTLY WHAT HAPPENED TO ME: HTTP://WWW.ESCAPE-CITY.COM/VIEWTOPIC.PHP?F=24&T=25610 . PLEASE REQUEST THAT FORD ACTUALLY REPAIR THE STEERING COLUMN ISSUES IN ITS VEHICLES, INSTEAD OF USING THE GUISE OF REPROGRAMMING IN AN ATTEMPT TO LIMIT ITS LIABILITY.
Engine, Fuel/propulsion system, Jan 6, 2015
IN COLDER TEMPERATURES, BELOW APPROXIMATELY 45 DEGREES, THE ACCELERATOR BECOMES "STUCK" AND UNABLE TO BE PRESSED DOWN. AFTER SEVERAL TIMES OF STOMPING ON IT, IT RELEASES AND THE CAR ACCELERATES. THIS CONTINUES TO OCCUR AT EVERY STOP, RED LIGHTS, STOP SIGNS, ETC., UNTIL THE CAR/TEMPERATURE WARMS UP. WHILE WAITING TO PULL OUT INTO TRAFFIC, UPON RELEASING THE BRAKES THE CAR MERELY IDLES INTO TRAFFIC AS THE ACCELERATOR IS STUCK AND UNABLE TO BE PRESSED, LEAVING THE CAR CREEPING ON TO THE ROAD/HIGHWAY UNTIL THE ACCELERATOR LOOSENS AND IS ABLE TO BE PRESSED. AS TOLD BY A FORD SERVICE TECHNICIAN AND OTHERS WITH THIS SAME PROBLEM, THE ISSUE IS WITH THE THROTTLE BODY. THIS SAME ISSUE DOES NOT OCCUR DURING WARMER SEASONS/TEMPERATURES.
Steering, Jan 5, 2015
WE PURCHASED THE 2008 FORD ESCAPE XLS IN MAY 2014. SOON AFTERWARDS THE POWER STEERING WOULD RANDOMLY CEASE FUNCTIONING MAKING IT DIFFICULT TO STEER. THERE WERE MULTIPLE FAILURES BETWEEN MAY 2014 TO DECEMBER 2014. THIS PROMPTED ME TO DO SOME RESEARCH INTO THE ISSUE. I DISCOVERED THAT THERE WAS A FACTORY RECALL (14S05) THAT DEALT WITH THE FAULTY SOFTWARE/HARDWARE. ON FRIDAY 12/05/2014, IN THE AM, BROUGHT 2008 FORD ESCAPE XLS, TO THE KEN GARFF FORD IN AMERICAN FORK FOR THEM TO PERFORM THE NECESSARY ACTION TO RESOLVE FORD ESCAPE RECALL 14S05. I DROPPED OFF THE VEHICLE AND ASSUMING THE FORD SERVICE DEPARTMENT WOULD TAKE ALL THE NECESSARY ACTIONS TO FULLY COMPLETE THE WORK CALLED FOR IN THE RECALL. MY WIFE PICKED UP THE VEHICLE THAT EVENING AND WE ASSUMED THAT ALL STEPS IN THE RECALL WERE COMPLETED. ON THURSDAY 12/11/2014, IN THE AM, THE ELECTRIC POWER STEERING WENT OUT ON THE VEHICLE TWICE WHILE DRIVING THE VEHICLE. WE RETURNED TO THE DEALERSHIP ON THAT DATE (12/11/2014). THEY WERE NOT ABLE TO LOOK AT THE VEHICLE UNTIL THE FOLLOWING DAY, FRIDAY 12/12/2014. ON THAT DATE, WE WERE TOLD THAT THE STEERING COLUMN PARTS WERE NOT REPLACED AND THAT ALL THE DID WAS PERFORM A SOFTWARE UPDATE. I ASKED THEM WHY THEY HAD NOT REPLACED PART THAT WAS CALLED FOR IN THE RECALL. THEY TOLD ME THAT WHEN THEY CHECKED THAT THERE WERE NO ERROR CODES RECORDED. I TOLD THEM THAT WAS NOT POSSIBLE BECAUSE IT HAD JUST FAILED THE PREVIOUS WEEK. THEY TOLD ME THAT THEY WOULD NOT REPLACE THE STEERING COLUMN PER THE RECALL AS THEY HAD FULFILLED THEIR OBLIGATION THE PREVIOUS WEEK AND THAT FORD MOTOR COMPANY HAD DEEMED THE RECALL AS COMPLETED. I AM WRITING THIS LETTER AS IT IS MY BELIEF THAT FORD MOTOR COMPANY AND KEN GARFF FORD IN AMERICAN FORK DID NOT PROPERLY EXECUTE THIS RECALL AND THEY ARE RESPONSIBLE FOR THE PARTS AND LABOR TO MAKE MY 2008 FORD ESCAPE SAFE TO DRIVE. *TR
Steering, Jan 5, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED CAUSING THE STEERING WHEEL TO SEIZE. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER WHERE THE TECHNICIANSMADE UNKNOWN REPAIRS TO THE VEHICLE. THE PROBLEM DID NOT RECUR UNTIL RECENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Steering, Jan 5, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. ALSO, THE AIR BAG AND TRACTION CONTROL LIGHTS INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Power train, Jan 5, 2015
WE WERE DRIVING TO WORK AND NOTICED THAT THE CAR WAS NOT SHIFTING AT ALL. WE GOT ABOUT A 1/2 MILE AND A WRENCH-LIKE LIGHT APPEARED ON OUR DASH. I GOT OUT THE OWNERS GUIDE AND LOOKED IT UP AND IT SAID IT WAS THE THROTTLE CONTROL/POWER TRAIN. *TR
Suspension, Power train, Jan 4, 2015
TRANSMISSION SLIPPING. NO 2ND OR 4TH. *TR
Service brakes, Jan 2, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED FREQUENTLY. THE DEALER STATED THAT THE ESB SYSTEM AND THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Steering, Jan 2, 2015
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED ON SEVERAL OCCASIONS. ADDITIONALLY, THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AND WAS NOT ABLE TO START THE VEHICLE DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Dec 31, 2014
TOOK THE VEHICLE IN FOR THE 14S05 RECALL, WHICH IS INTENDED TO CORRECT A STEERING ISSUE. THIS OCCURRED ON 12/10/2014. THE REPAIR SUPPOSEDLY REPROGRAMMED THE POWER STEERING TORQUE SENSOR TO PREVENT THE POWER STEERING FROM TURNING OFF WHILE DRIVING. ON 12/28/2014 THE POWER STEERING FAILED, WHICH SEEMS TO BE THE REASON FOR THE RECALL. WE TOOK THE VEHICLE IN FOR REPAIR ON 12/29/2014. THE FORD MOTOR COMPANY DENIED REPAIRING THE VEHICLE BECAUSE THE RECALL WORK WAS ALREADY DONE ON THE VEHICLE. MY COMPLAINT IS THAT THE SERVICE ACTION COMPLETED ON 12/10/2014 BY THE LAWLEY FORD, SILVER CITY DEALERSHIP, DIRECTED BY THE FORD MOTOR COMPANY, DID NOTHING TO ACTUALLY FIX A KNOWN SAFETY ISSUE. IN ADDITION, IT PROVIDED MY FAMILY WITH A FALSE SENSE OF SAFETY BECAUSE IT IS REASONABLE TO ASSUME THE STEERING ISSUE WAS RESOLVED. *JS
Vehicle speed control, Engine, Dec 29, 2014
GAS PEDAL STICKS WHEN AIR TEMP IS BELOW 20 DEGREES. CAN'T PRESS PEDAL TO GET GAS TO ENGINE. *TR
Steering, Dec 29, 2014
THIS IS THE SECOND TIME IN TWO YEARS THAT THE ELECTRONIC POWER STEERING HAS FAILED IN THE VEHICLE. THE FIST WAS IN 2012 AND CAUSED THE STEERING TO LOCK UP WHILE MY WIFE WAS DRIVING. AT THAT TIME I HAD THE ENTIRE STEERING COLUMN REPLACED AT THE DEALERSHIP FOR A CONSIDERABLE EXPENSE. THE VEHICLE IS CURRENTLY LOOSING STEERING SENSATION IN A WAY THE VEHICLE FEELS AS IF IT IS SLIPPING ON ICE. THE STEERING WHEEL WILL TURN AT HIGHWAY SPEED WITH NO RESPONSE FROM THE VEHICLE. NEEDLESS TO SAY THIS IS A NIGHTMARE. THE VEHICLE FEELS UNSAFE AND OUT OF CONTROL WHEN IT EXHIBITS THESE CHARACTERISTICS. I CHECKED RECALL INFO AND HAVE FOUND THAT THIS IS A COMMON COMPLAINT ON THESE VEHICLES. THERE IS A RECALL, BUT MY VIN IS NOT INCLUDED. I HOPE THIS GETS HANDLED QUICKLY BEFORE THERE ARE MORE ACCIDENTS AND INJURIES. *TR
Steering, Engine and engine cooling, Power train, Dec 24, 2014
THE CONDENSER IS COMBINED WITH POWER STEERING AND TRANSMISSION. THIS VEHICLE SHOULD NOT OF HAD A LEAK AS IT ONLY HAS 28311 MILES ON IT. THIS IS BAD FOR GROUND WATER AS FLUID LEAKS GOES ON STREET AND INTO STORM DRAINS. COST TO FIX IS ABOUT $700.00. *TR
Engine, Dec 23, 2014
DRIVING DOWN INTERSTATE RED EXCLAMATION INSIDE TRIANGLE ILLUMINATED AND VEHICLE CUT OFF. HAD TO PULL OVER TO SIDE OF ROAD. REPAIRED AT FORD DEALER ON 4/3/14 RIVERTOWN FORD IN COLUMBUS GA. RECEIVED RECALL NOTICE 14S19/ NHTSA 14V-526 AND THEY KEEP GIVING ME RUN AROUND ON RETURNING MY MONEY. *TR
Steering, Dec 22, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
Power train, Vehicle speed control, Engine, Dec 22, 2014
I OWN A 2008 FORD ESCAPE, IN AUGUST 28TH, 2014 AS I WAS COMING OFF THE HIGHWAY AND STOPPED AT A LIGHT MY VEHICLES WRENCH SYMBOL CAME ON AND AS I TRIED ACCELERATING MY VEHICLE WENT UP TO 45 RPM BEFORE CHANGING GEAR INTO SECOND. SINCE THIS DAY, I TRIED TAKING MY CAR INTO REPAIR SERVICES BUT I AM VERY LIMITED, AS A FULL TIME STUDENT AND A FATHER AT THE MOMENT I WAS NOT WORKING AND RELYING ON MY SCHOOL INCOME WHICH WAS NOT A LOT TO REPAIR MY CAR. THE CAR HAS GOTTEN WORSE SINCE THEN, INSTANT OF GOING UP TO 45 RPM IN ORDER TO CHANGE INTO SECOND GEAR IT SOMETIMES GOES UP TO 60 RPM BEFORE CHANGING, NOT ONLY THAT BUT AS I SLOWLY BREAK MY CAR SUDDENLY SPEEDS UP FORWARD, LIKE A BOOST WHICH I NEED TO FIRMLY APPLY MY BREAKS AGAIN. I'VE TRIED TAKING IT TO FORD, BUT SO MUCH FOR HELP OR WILLING TO WORK WITH ME, IT IS DISAPPOINTING WHEN WE PURCHASE OUR FAVORITE VEHICLES AND GET TURNED DOWN BY THE COMPANY KNOWING WE ARE IN NEED OF HELP. MY CAR CONSUMES GAS, EVERY OTHER DAY I HAVE TO FILL UP IT TO KEEP IT FROM COMPLETELY RUNNING LOW, IN A DAY IT CONSUMES HALF THE TANK, WITH THE SECOND DAY MY GAS IS NEARLY DONE. I WENT FROM SPENDING 120-30 BIWEEKLY ON GAS TO 120 EVERY TWO DAYS, ADD IT UP ESPECIALLY AS A FULL TIME STUDENT. I AM A FATHER OF TWO IN WHICH I FREAK OUT WHEN I HAVE THEM IN MY CAR. I'VE CAME TO REALIZE I AM NOT THE ONLY ONE THAT HAS THIS ISSUE, I'VE SEEN A SERIOUS AMOUNT OF COMPLAINTS ABOUT 05 TO 13 FORD ESCAPE MODELS. THERE IS NO RECALL FOR FIXING THE PROBLEM WHICH LEAVES MANY OF US HELPLESS. FORD DOES NOT TREAT THEIR CUSTOMERS WELL. FORD IS THE DEFINITION OF POOR CUSTOMER SERVICE. THE TRANSMISSION IS GOING OUT, IF THAT IS THE CASE HOW THE HELL DO I AND OTHERS COME UP WITH $4200 TO REPLACE MY TRANSMISSION HAVING TWO CHILDREN. I AM PINNED AGAINST THE WALL AND THERE ISN'T ANYTHING I CAN DO, IF THIS ISN'T A CRY FOR HELP, THEN I DON'T KNOW WHAT TO DO, PLEASE HELP. *TR
Traction control system, Service brakes, Engine, Dec 19, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE, THE ABS, TRACTION CONTROL, BRAKE, AND SERVICE ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND FELT THAT THE RECALL REMEDY WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. MAILED OUT 01/13/15*LJ