2008 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.
Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
2,417 reports, newest first.
Structure, Oct 24, 2014
THE LIFTGATE WINDOW LATCH ON MY 2008 FORD ESCAPE XLT HAS SEPARATED FROM THE REAR WINDOW GLASS. THE GLUE JOINT HAS FAILED AND ALLOWED THE LATCH TO BREAK AWAY FROM THE WINDOW. NOW THE WINDOW CANNOT BE CLOSED TIGHTLY AND LOCKED. THIS IS A SAFETY ISSUE BECAUSE THE EXHAUST GASES MAY BE DRAWN INTO THE CABIN THROUGH THE GAP BETWEEN THE WINDOW AND THE WINDOW SEAL ON THE LIFTGATE. IT IS ALSO A SECURITY ISSUE, SINCE SOMEONE COULD EASILY PRY THE WINDOW OPEN AND ENTER THE VEHICLE CABIN. ORIGINALLY, THE LATCH WAS APPARENTLY GLUED TO THE GLASS AND ALSO IS ATTACHED LOOSELY WITH A SINGLE BOLT TO THE REAR WINDOW WIPER ASSEMBLY. RIGHT NOW, THE SEPARATED LATCH IS FLOPPING AROUND IN SUCH A WAY THAT THE WINDOW CAN BE PULLED OPEN BY ABOUT 1/2 TO 1 INCH. THIS IS CLEARLY A DEFECT IN THE DESIGN OF THIS LATCH ON THIS VEHICLE. THE LATCH IS ABSOLUTELY CRUCIAL TO THE SECURITY AND SAFETY OF THE OCCUPANTS OF THE VEHICLE. I BELIEVE THAT THE NHTSA SHOULD FORCE FORD TO RECALL THEIR VEHICLES WITH THIS SAME INSECURE DEFECTIVE LATCH DESIGN AND REPLACE IT WITH A SECURE DESIGN THAT WILL REMAIN ATTACHED TO THE WINDOW GLASS. *TR
Service brakes, Oct 23, 2014
APPROACHING A STOP SIGN ON A HILL, I HIT A ROUGH PATCH IN THE STREET AND MY BRAKES FAILED TO THE POINT I HAD TO FRANTICALLY PUMP THEM TO NOT ROLL STRAIGHT INTO THE INTERSECTION. FOR THE NEXT THREE OR FOUR DAYS, ANY TIME I BRAKED, THE PEDAL WOULD DEPRESS ALMOST TO THE FLOOR WHILE VERY SLOWLY DECELERATING THE CAR, I OFTEN HAD TO PUMP THE BRAKES TO BUILD SOME PRESSURE IN ORDER TO STOP. CLEARLY AN ABS FAILURE, IT SEEMED TO "FIX ITSELF" AFTER THOSE FEW DAYS. NOW AGAIN, 10/23/2014, HIT A POTHOLE PULLING INTO A DRIVEWAY AND THE BRAKES ARE DOING THE SAME THING. GOOGLED THE PROBLEM AND READ ABOUT BROKEN TONE RINGS (SIMILAR COMPLAINTS ABOUT LOSS OF ABS), BUT NO LIGHTS ILLUMINATE WHEN IT HAPPENS. I NEED TO TAKE IT IN, BUT I KNOW THE DEALERSHIP WILL GIVE ME THE RUN-AROUND AND TRY TO CHARGE ME AN ARM AND A LEG FOR SOMETHING THAT'S CLEARLY A MANUFACTURING DEFECT. *TR
Vehicle speed control, Oct 23, 2014
DURING COOLER WEATHER THE GAS PEDAL BECOMES "STUCK" AND CAN NOT BE PUSHED. ALMOST AS THOUGH SOMETHING IS PLACED UNDER THE GAS PEDAL. YOU HAVE TO LITERALLY STOMPED ON IT TO GET IT DOWN AND SOMETIMES THAT DOESN'T EVEN WORK. WHEN THIS PROBLEM INITIALLY STARTED HAPPENING, IT WOULD HAPPEN RIGHT AFTER STARTING. I BEGAN TO TELL MY DAUGHTER TO WARM HER CAR AND PRESS THE PEDAL A FEW TIMES BEFORE LEAVING. SHE JUST CALLED ME AND THIS INCIDENT HAPPENED WHILE SHE WAS DRIVING! IT IS 54 DEGREES HERE AND THIS IS THE FIRST TIME IT HAS HAPPENED SINCE LAST WINTER. I HAVE READ SEVERAL COMPLAINTS ABOUT THIS AND FEEL THAT IT IS A HUGE SAFETY HAZARD ESPECIALLY FOR MY 16 YEAR OLD DAUGHTER. *TR
Power train, Oct 21, 2014
WHILE DRIVING WITH THE TRANSMISSION IN OVERDRIVE THE WRENCH LIGHT WAS ACTIVATED AND I NOTICED NO CHANGE IN SPEED BUT NOTICED A VERY LARGE CHANGE IN THE TACHOMETER FROM 2000 RPM TO 4500 AT THAT TIME THE CAR JUST STARTED SLOWING DOWN UNTIL I TOOK IT OUT OF O/D AND JUST CONTINUED ON MY WAY. IT SEEMS LIKE IT IS SOMETHING IN THE TRANSMISSION THAT IS CAUSING THIS PROBLEM. *TR
Steering, Oct 20, 2014
IN PARKING LOT, POWER STEERING WENT AWAY. RECENTLY HAD DEAD BATTERY, REPLACED BATTERY AND SEEMED TO FIX ISSUE. WEEK LATER, STOPPED AT STOP LIGHT, HEARD CLICK, THEN WHEN PULLING AWAY FROM STOP LIGHT NO POWERING STEERING. PULLED INTO A PARKING LOT, CALLED SPOUSE, CAME TO PARKING LOT, STARTED CAR AND POWERING STEERING WORKING AGAIN. DROVE CAR TO DEALER FOR REPAIR. I SEE THERE IS A RECALL FOR CERTAIN 2008 ESCAPES, BUT NOT FOR THE ONE WITH THIS VIN. ISSUE SOUNDS EXACTLY LIKE RECALL FOR CERTAIN 2008 ESCAPES. WHY NOT HIS ONE? *TR
Power train, Oct 18, 2014
AS I WOULD TAKE OFF THE VEHICLE SEEMED TO JERK REALLY HARD WHEN SWITCHING GEARS AND THE WRENCH LIGHT CAME ON.I HAD SOMEONE RUN A TEST AND IT SAID IT WAS MY TRANSMISSION AND AFTER RESEARCHING MY FRIEND FOUND A RECALL ON THIS AND READ SEVERAL OTHERS ARE HAVING THE SAME ISSUE. *TR
Electrical system, Vehicle speed control, Oct 17, 2014
AS I WAS EXITING A RAMP, THE CAR STOPPED ACCELERATING COMPLETELY. .FORCING ME TO PULL OVER, AS I CONTINUE ON IT DOES NOT ACCELERATE WHEN GAS IS PUSHED COMPLETELY DOWN. WRENCH LIGHT CAME ON BUT LEAVES WHEN CAR IS OFF. DRIVING APROX. 3 BLOCKS BEFORE WRENCH LIGHT COMES ON AGAIN... *TR
Engine, Oct 17, 2014
THE VEHICLE NEEDS A SECOND MOTOR REPLACEMENT. IT BREAKS DOWN WITH NO WARNING PRIOR TO DOING SO, CAUSING GREAT DANGER ON THE ROAD FOR DRIVER AND PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROAD. BOTH TIMES THE CAR BROKE DOWN ON MY THERE WAS NO INDICATION ON THE DASHBOARD, NO AUDIBLE WARNING AND IT SHUTS DOWN IN A FASHION WHERE THERE IS LITTLE CONTROL OF THE CAR. I'VE ALSO RECENTLY HAD THE THROTTLE RECALL ADDRESSED. THE FIRST MOTOR DIED AT 65K IN 2012 AND THIS MOTOR HAS NOW DIED AT 35K IN 2014. CLEARLY THERE IS SOMETHING DANGEROUSLY WRONG WITH THE HYBRID MOTOR AND/OR THE LOAD OF THE OTHER HYBRID COMPONENTS. *TR
Power train, Vehicle speed control, Oct 14, 2014
VEHICLE WON'T SHIFT INTO 2ND GEAR UNTIL REACHING 3500 - 4000 RPMS. CAN LET OFF GAS TO EASE CHANGE, ELSE VEHICLE JERKS INTO 2ND. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Oct 14, 2014
"STUCK GAS PEDAL": AS I WAS DRIVING TO WORK IN MODERATELY HEAVY TRAFFIC ON US 127 IN MICHIGAN AT APPROXIMATELY 8 A.M., ON 10 OCTOBER 2014, THE GAS PEDAL FROZE ON MY (MANUAL TRANSMISSION) 2008 FORD ESCAPE AND I BEGAN TO LOSE SPEED QUICKLY FROM THE 70 MPH I HAD BEEN TRAVELING. THE PEDAL WOULD NOT MOVE UP OR DOWN NO MATTER HOW HARD I PUSHED OR PULLED AT IT. I TRIED KICKING IT AS BEST AS I COULD BUT IT WOULD NOT BUDGE, AND THE FLOOR MAT WAS NOT NEAR THE PEDAL AT ALL. I HAD TO MANEUVER TO THE SHOULDER OF THE ROAD AND CONTINUED 'COASTING' WHILE I TRIED TO GET THE PEDAL TO MOVE. THE AREA I WAS AT WAS NOT CONDUCIVE TO A FULL STOP UNLESS ABSOLUTELY NECESSARY DUE TO THE CLEARANCE ON THE SIDE OF THE ROAD AND THE CURVE I WAS ON. MY SPEED HAD DROPPED TO LESS THAN 55 MPH WHEN THE GAS PEDAL FINALLY RELEASED AND I WAS ABLE TO PUSH IT DOWN TO INCREASE MY SPEED AGAIN AND EVENTUALLY WORK BACK INTO TRAFFIC, THOUGH WITH CAUTION IN CASE IT HAPPENED AGAIN AS I WAS STILL NOT IN AN AREA SAFE FOR A FULL STOP. THE TEMPERATURE AT THAT TIME WAS AROUND FREEZING. I TOOK THE ESCAPE TO THE FORD DEALER AND THEY SAID NO CODES APPEARED WHEN SCANNED SO THERE WAS NOTHING TO INDICATE IT HAD HAPPENED. THEY ALSO TOLD ME THAT NEITHER MY VEHICLE, NOR THE THROTTLE ASSEMBLY IN IT ARE LISTED AS PART OF THE RECALL FOR "STICKY ACCELERATOR PEDAL" FOR FORD ESCAPES. THIS IS A 2008 MANUAL TRANSMISSION, 4 CY., 4-DOOR, 2WD ESCAPE. WHY WAS IT NOT INCLUDED IN THE RECALL? I'VE HAD PROBLEMS WITH THE GAS PEDAL 'CATCHING' AND THEN IMMEDIATELY RELEASING SINCE WE BOUGHT IT (AT ABOUT 16000 MILES), BUT THE DEALER COULD NEVER DUPLICATE THE PROBLEM AND THUS DID NOTHING ABOUT IT. MY ONLINE RESEARCH INDICATES THIS "FROZEN" OR "STUCK" PEDAL (WHERE THE PEDAL WILL NOT DEPRESS AT ALL) IS NOT A NEW ISSUE AND ACROSS ALL MODEL YEARS, YET NOTHING HAS BEEN DONE BY FORD AND THEY REFUSE TO ACKNOWLEDGE IT. *TR
Vehicle speed control, Oct 14, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE ACCELERATING TO MERGE INTO TRAFFIC, THE VEHICLE FAILED TO ACCELERATE OVER TO 2 MPH. THE FAILURE OCCURRED DURING HOT TEMPERATURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Power train, Electrical system, Engine, Oct 14, 2014
I WAS DRIVING DOWN THE HIGHWAY AND THE VEHICLE ABRUPTLY LOST POWER, A TRIANGLE WITH AN EXCLAMATION POINT CAME ON IN THE DASHBOARD AND THE DATA SYSTEM SAID "STOP SAFELY NOW". THIS HAPPENED MULTIPLE TIMES DURING THE SAME DRIVE. THE DEALERSHIP REPLACED THE MEC PUMP. ABOUT ONE YEAR LATER THE SAME ISSUE BEGAN OCCURRING MULTIPLES TIMES PER DAY UNTIL I WAS ABLE TO GET IT TO A DEALERSHIP. THEY REPLACED THE THROTTLE BODY, THE ISSUE OCCURRED AGAIN. THEY REPLACED THE TRANSMISSION, THE ISSUE OCCURRED AGAIN. IT IS NOW AT THE FORD DEALERSHIP GETTING DIAGNOSED YET AGAIN. THIS IS A VERY SERIOUS SAFETY ISSUE AND MUST BE RESOLVED. *TR
Power train, Oct 13, 2014
WHILE NORMALLY ACCELERATING FROM STOP, VEHICLE REACHED 4000 RPM THEN SHIFTED VERY HARD, DRIVER AND ALL PASSENGERS EXPERIENCED A JOLT. THE VEHICLE WAS TAKEN TO A SHOP FOR DIAGNOSIS. THE DIAGNOSIS REVEALED CODES P0732 & P0734 - CD4E TRANSMISSION. THE SHOP MANAGER EXPLAINED THAT THE VEHICLE HAS TRANSMISSION ISSUES IN BOTH GEARS 2 & 4 AND THAT THE TRANSMISSION NEEDS TO BE REPLACED/RE-BUILT. AN "IDENTIFIX - DIRECT HIT" DOCUMENT WAS PROVIDED SHOWING 60 CONFIRMED FIXES REGARDING TRANSMISSION REPLACE/REBUILDS ON 2008 FORD ESCAPES UNDER THE SAME ISSUE. UPON REVIEW OF THE NHTSA WEBSITE, I AM SEEING MULTIPLE INVESTIGATIONS AND COMPLAINTS REGARDING THE SAME/IDENTICAL ISSUE. PLEASE CONSIDER ISSUING A RECALL ON THESE VEHICLES FOR THIS CONCERN AS I AM CURRENTLY FACING A REPAIR BILL OVER $3000.00 ON A VEHICLE THAT I PURCHASED LESS THAN 8 MONTHS AGO. *TR
Electrical system, Engine, Fuel/propulsion system, Oct 9, 2014
ENGINE DIED MULTIPLE TIMES IN A PARKING LOT. CAR HAD BEEN IDLING AND HAD RECENTLY BEEN DRIVEN OVER THIRTY MILES ON THE HIGHWAY AND THE AMBIENT TEMPERATURE WAS OVER 90 DEG F. HAD THE CAR TOWED HOME BECAUSE THE DEALER SERVICE DEPT WAS CLOSED. THE NEXT DAY THE DEALER WAS UNABLE TO REPRODUCE THE PROBLEM AND NO DTC FOUND IN ECM. PAID THE DEALER FOR DIAGNOSTIC TIME AND PICKED UP UP THE CAR. ONE WEEK LATER, THE CAR DIED AGAIN WHILE DRIVING AT ABOUT 10-20 MPH. DASHBOARD DISPLAY SAID TO PULL OVER AND PARK SAFELY. AFTER WAITING FOR 30 MINUTES FOR THE ENGINE TO COOL, WE WERE ABLE TO DRIVE THE THREE MILES HOME. THE NEXT DAY AT THE DEALER, NO DTC FOUND IN THE ECM, BUT THE DEALER SAID THAT THE SYMPTOMS POINTED TO A THROTTLE BODY PROBLEM. THEY WERE UNABLE TO RECALIBRATE THE THROTTLE BODY, SO THEY ASKED US TO APPROVE PAYING FOR A THROTTLE BODY CLEANING, WHICH WE DID. THIS SEEMS TO INDICATE THAT THE HYBRID SYSTEM DIRECTS THE ENGINE TO SHUT OFF WHENEVER IT DETECTS A SENSOR PROBLEM THAT IT CAN NOT RESOLVE. MOST CARS WOULD PRODUCE A CEL ILLUMINATED ON THE DASH AND SET A LIMP HOME MODE. THE ESCAPE HYBRID SEEMS TO JUST SHUT OFF AND LET YOU HOPE FOR THE BEST. THIS MAY SEEM LIKE AN IRRATIONAL RESPONSE TO A MODEST PROBLEM, BUT THESE WERE THE SAME THINGS THAT HAPPENED BEFORE WHEN THE PROBLEM WAS DIAGNOSED AS A PUMP PROBLEM FOR THE ELECTRONICS, WHICH IS NOW A SAFETY RECALL FOR 2005-2008 ESCAPE HYBRIDS. TO COMPOUND THE PROBLEM, THE DEALER DID NOT OFFER TO REFUND OUR PREVIOUS PAYMENT FOR THE PUMP REPLACEMENT. I HAD TO ASK FOR IT AND AM NOW WAITING FOR THEM TO GIVE ME A REFUND, EVEN THOUGH THE FORD WEBSITE CLEARLY STATES THAT THEY SHOULD EXPEDITE REFUNDS FOR PRIOR WORK DONE ONCE A RECALL IS STARTED. UNHAPPY ON MULTIPLE LEVELS. *TR
Electrical system, Engine, Oct 9, 2014
THE ELECTRONIC COOLANT PUMP IS KNOWN PROBLEM AND FORD IS FINALLY SUPPOSED TO BE FIXING THIS THROUGH A RECALL OCTOBER 2014. (HTTP://WWW.GREENCARREPORTS.COM/NEWS/1094407_2005-2008-FORD-ESCAPE-HYBRID-RECALLED-ALSO-MERCURY-MARINER-HYBRIDS). DRIVING IN NEW MEXICO ON A FAMILY VACATION, THE CAR SUDDENLY SAYS TO STOP SAFELY NOW WARNING COMES UP. MIND YOU THAT WE ARE IN THE MIDDLE OF NO WHERE AND IT'S OVER ONE HUNDRED DEGREES WITH TWO SMALL CHILDREN IN THE CAR. SOMEHOW, WE BARELY MAKE IT INTO LAS CRUCES, NM ABOUT AN HOUR LATER. SO, AFTER WAITING A FEW HOURS THEY TELL US THAT THEIR HYBRID TECH ISN'T THERE AND IS ON VACATION. REALLY? IT TOOK A FEW HOURS TO FIGURE OUT THAT HE WASN'T THERE? ANYWAY, THEY SUGGESTED TO TRY AND CONTINUE ON TO PHOENIX, AZ WHERE THEY WOULD KNOW WHAT TO DO. SO, WE TRY HEADING OUT, BUT THE CAR GOES OUT AGAIN AS SOON AS WE GET ON THE FREEWAY. SO, WE DO THE PULL OVER AND RESTART THING ABOUT TWENTY TIMES UNTIL WE MAKE IT BACK TO THE LAS CRUCES DEALERSHIP. WE HAD TO STAY IN LAS CRUCES FOR A WEEK, COSTING US THOUSANDS OF DOLLARS IN WHAT WE NOW CALL THE ADVENTURE OF A LIFETIME. THIS HAS RECENTLY HAPPENED AGAIN WITH OUR ESCAPE, AND THEY WANT TO CHARGE US AGAIN TO FIX THIS. FORD NEEDS TO GET IT'S ACT TOGETHER, OR I WILL NOT BE PURCHASING FROM THEM AGAIN. *TR
Power train, Oct 9, 2014
YESTERDAY WHILE DRIVING WITH MY TWO YOUNG CHILDREN MY CAR WOULD SUDDENLY ACCELERATE CAUSING MY CAR TO LURCH FORWARD FASTER THAN I WAS ANTICIPATING. THEN TODAY THE SAME THING ALTHOUGH TODAY THE WRENCH SYMBOL SHOWED UP HAVING ME LOOK UP IN MY MANUAL WHAT THIS MEANT. I THEN LOOKED ONLINE (HAVING NO CAR KNOWLEDGE TO SEE WHAT THIS MEANT) AND FIND OUT OTHER PEOPLE ARE HAVING SIMILAR PROBLEMS.THIS IS A SCARY SITUATION WHEN I USUALLY ALWAYS HAVE MY KIDS IN THE CAR. I FEEL FORD NEEDS TO FIX THIS PROBLEM WHEN SO MANY PEOPLE ARE JABBING THE SAME PROBLEMS. *TR
Power train, Oct 8, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION FAILED TO RESPOND AND REVVED UNTIL THE ENGINE INCREASED TO 4 RPMS. THE TRANSMISSION JERKED WHEN SHIFTING GEARS AND THE WRENCH WARNING DISPLAY ILLUMINATED CONTINUOUSLY. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Steering, Oct 5, 2014
I HAVE A 2008 FORD ESCAPE WHICH WAS PAID OFF LAST JANUARY WILL RIGHT AFTER IT GOT PAID OFF MY TRANSMISSION WENT WHICH COST ME 3320 NOW A YEAR LATER I AM HAVING STEERING PROBLEMS STARTED WITH A CLUNKING NOISE WILL TURNING GREASED JOINTS PROBLEM WAS FINE FOR A WHILE NOW AGAIN TODAY I WAS MAKING A LEFT HAND TURN ONTO A BRIDGE AND THE POWER STEERING WENT OUT FOR A SECOND BUT CAME BACK THIS HAS BEEN GOING ON FOR ABOUT TWO MONTHS RECEIVED THE FORD RECALL FOR THE TORQUE SENSOR WHICH I TOOK IT TO THE FORD DEALER THEY DID NOT REPLACE ANY PART AND AT THE TIME I TOLD THE DEALER SHIP I WAS HAVING TROUBLE WITH THE STEERING HEARING A CLUNKING NOISE SAID HE WOULD LOOK AT IT BUT I WAS ONLY THERE ABOUT 20 MINUTES WHICH WASN'T LONG ENOUGH TO CHANGE ANY PART OR DO ANY TYPE OF REPAIR PLEASE I AM NOT STUPID I READ SEVERAL COMPLAINTS ABOUT THIS ONLINE THIS IS VERY UPSETTING IS FORD GOING TO WAIT TILL SOMEONE GETS HURT OR KILLED AND WHY DOES THIS HAVE TO BE THE CASE ARE OUR LIVES NOT AS VALUABLE TO YOU AS THE ALL MIGHTY DOLLAR. COME ON FORD GET WITH IT I WORK HARD FOR MY MONEY AND CAN'T AFFORD THESE REPAIRS THAT ARE YOUR PROBLEM AND YOUR PRODUCT. *TR
Steering, Oct 5, 2014
I STARTED HAVING PROBLEMS WITH THE POWER STEERING ABOUT 50,000 MILES. THE POWER STEERING WOULD GO OUT FOR A COUPLE OF SECONDS AND THEN "SNAP" BACK AND WORK. I CALLED THE DEALER 4 TIMES ABOUT THIS PROBLEM AND THEY SAID THERE WERE NO RECALLS AND YOU COULD TELL THEY WANTED NO PART OF IT. BUT, SAID I COULD BRING IN FOR A DIAGNOSTIC AND THEY COULD RECOMMEND REPAIRS. AFTER A YEAR OF PROBLEMS, FORD FINALLY "RE-CALLED" FOR THIS PROBLEM. I TOOK MY VEHICLE TO ANOTHER FORD DEALERSHIP FOR THE RECALL "FIX". THEY SAID IT WAS JUST A SOFTWARE UPDATE. WELL, ABOUT A MONTH OR SO LATER, I STARTED HAVING THE SAME PROBLEM, EXCEPT WOULD MAKE A LOUD SCREECH NOISE BEFORE IT HAPPENED. I CALLED THE DEALERSHIP AND THEY SAID THEY WOULD NEED FORD CORPORATION TO APPROVE ANY REPAIRS, SO I CALLED FORD CORPORATION AND WAS TALKED TO LIKE A "DOG" BY A VERY CONDESCENDING CUSTOMER SERVICE PERSON. SHE WAS DOWN RIGHT RUDE. WELL, NOW I JUST WENT FOR A SHORT RIDE TO THE GROCERY STORE AND MY POWER STEERING HAS GONE OUT COMPLETELY - "POWER STEERING ASSIST FAILURE". CAN ANYBODY HELP ME OUT THERE? I DON'T KNOW WHAT TO DO AT THIS TIME AND THIS IS MY ONLY MEANS OF TRANSPORTATION. IT'S PRETTY BAD WHEN YOU TAKE CARE OF YOUR VEHICLE AND STILL HAVE THESE PROBLEMS. *TR
Vehicle speed control, Fuel/propulsion system, Sep 29, 2014
THE GAS PEDDLE STICKING AND AFFECTING BEING ABLE TO ACCELERATE AND THEREFORE TO DRIVE SAFE. TOOK IT IN FOR DIAGNOSTICS AND IT IS A $500 + REPAIR TO FIX THE THROTTLE BODY. LOTS OF OTHER FORD ESCAPES ARE REPORTING THE SAME PROBLEM PER RESEARCH ON THIS ISSUE. VERY DISAPPOINTED IN FORD FOR NOT HAVING A RECALL TO FIX THIS DANGEROUS ISSUE. I CAN CONTINUE TO DRIVE WITH THIS ISSUE BUT DECIDED TO PAY THE $500 TO MAKE IT WORK CORRECTLY AND NOT PUT MYSELF AND OTHERS AT RISK. *TR
Engine, Fuel/propulsion system, Sep 24, 2014
MY WIFE LEFT OUR HOUSE TO RUN ERRANDS IN OUR 2008 FORD ESCAPE HYBRID. SHE DIDN'T EVEN GET OUT OF THE NEIGHBORHOOD BEFORE SHE GOT THE "STOP SAFELY NOW" WARNING, AND THE VEHICLE WENT INTO "LIMP HOME MODE". SHE TURNED AROUND IN A NEIGHBOR'S DRIVEWAY AND CAME BACK HOME. I TOOK IT TO THE DEALERSHIP TODAY THINKING THAT IT MIGHT BE THE MECS PUMP FOR WHICH THERE IS A RECENT RECALL. IT TURNS OUT THAT IT WAS THE THROTTLE BODY CAUSING THE WARNING. EVEN THOUGH THERE WAS A NHTSA INVESTIGATION ON THE THROTTLE BODIES OF THESE VEHICLES (DP12006), THE 2008 FORD ESCAPE HYBRIDS WERE NOT INCLUDED IN FORD CONSUMER SATISFACTION PROGRAM #13N03, WHICH EXTENDS THE WARRANTY OF THE THROTTLE BODY ON SOME ESCAPE MODELS (AMONG OTHER VEHICLES). SO, I NOW HAVE TO SPEND $775.00 TO REPLACE A PART THAT WAS KNOWN TO HAVE ISSUES. LUCKILY, MY WIFE WAS NOT ON THE HIGHWAY WITH OUR 2-MONTH OLD DAUGHTER WHEN THIS OCCURRED. I DON'T QUITE UNDERSTAND HOW ESCAPES FROM 2005 TO 2012 WERE PART OF THE INVESTIGATION, BUT THE PRELIMINARY EVALUATION PE13-003 ONLY APPLIES TO 2009 - 2012 MODELS. *TR
Steering, Sep 23, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE FAILURE RECURRED THREE MONTHS AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
Steering, Electrical system, Sep 23, 2014
I WAS DRIVING MY CAR WHEN A LIGHT CAME ON THE DASHBOARD. IT STATED POWER STEERING ASSIST DEFAULT. MY STEERING WAS OK AT THE TIME. THE POWER STEERING STOPPED WORKING BY THE TIME I GOT TO MY STREET. I STRUGGLED TO TURN THE WHEEL ONTO MY STREET AND INTO MY DRIVEWAY. I TOOK MY CAR TO A FORD DEALERSHIP AND THEY REPLACED THE TORQUE SENSOR. I CHECKED ON THE INTERNET AND FOUND THAT THIS WAS A RECALL IN MAY, 2014. THE RECALL WAS STOPPED. I DID NOT RECEIVE A NOTICE ABOUT THIS. THE RECALL STATED THAT THE POWER STEERING WILL GO OUT AROUND 100,000 MILES AND THE TORQUE SENSOR WOULD HAVE TO BE REPLACED. I WAS LUCKY THAT I WAS NOT ON THE FREEWAY OR GOING VERY FAST WHEN THE POWER STEERING WENT OUT. *TR
Power train, Electrical system, Vehicle speed control, Sep 23, 2014
CURRENTLY FORD HAS A RECALL (14S19). THE COOLANT PUMP MAY MALFUNCTION, WHICH CAN CAUSE THE HYBRID ELECTRONICS SYSTEMS TO OVERHEAT AND POSSIBLY LEAD TO MORE SERIOUS PROBLEMS. "WHEN THE HYBRID ELECTRONICS SYSTEM GETS TOO HOT IT WILL SHUT DOWN THE POWERTRAIN, RESULTING IN A STALL-LIKE CONDITION, INCREASING THE RISK OF A CRASH," ACCORDING TO FORD'S FILING WITH NHTSA. MY VEHICLE HAS THIS PROBLEM. IT HAS HAPPENED SEVERAL TIMES, AND I HAVE ALREADY NOTIFIED THIS AGENCY. ONCE AGAIN, ON SEPTEMBER 5, 2014, I WAS DRIVING IN MARYLAND, NEAR DC, IN RUSH HOUR TRAFFIC, AND I LOST ALL POWER. IT IS REALLY HORRIBLE LOSING ALL POWER WHEN YOU ARE IN THE LEFT MOST LANE (NO LEFT SHOULDER), AND LOSE ALL POWER. SEVERAL CARS ALMOST HIT US...AGAIN. I DON'T CARE IF MY HYBRID SYSTEM IS OVERHEATING. I WOULD RATHER DESTROY THE BATTERIES THAN ALL OF A SUDDEN LOSING ALL POWER IN DC RUSH HOUR. *TR
Engine and engine cooling, Sep 23, 2014
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING 65 MPH, THE ENGINE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS DRIVEN TO A DEALER WHO DIAGNOSED THAT THE ELECTRONIC COOLANT PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,405...UPDATED 10/30/14 *BF..UPDATED 12/04/14 *BF UPDATED 7/9/2015*JS