2008 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.
Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.
What owners report most often
Recalls and investigations
Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Campaign 15V606000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Hybrid propulsion systemSep 3, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Campaign 14V526000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
2,417 reports, newest first.
Steering, Aug 22, 2013
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT WAS STOPPED AT AN INTERSECTION WHEN THE POWER STEERING FAILED. THE ENGINE WAS RESTARTED AND THE VEHICLE CONTINUED WITHOUT AN ISSUE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. THE VIN WAS UNAVAILABLE.
Power train, Aug 21, 2013
MY VEHICLE HAS LESS THAT 55,000 MILES ON IT AND I AM HAVING TONS OF PROBLEMS WITH THE TRANSMISSION SLIPPING. I SHOULD NOT BE HAVING THESE ISSUES. I AM VERY STRICT WHEN IT COMES TO CHANGING MY OIL AND HAVING THINGS SERVICED ON THIS VEHICLE. I SHOULD NOT BE HAVING TRANSMISSION ISSUES, ESPECIALLY AT UNDER 60,000 MILES. I FEEL FORD SHOULD STEP UP TO THE PLATE. THEY KNOW THERE IS ISSUES WITH THIS MODELS TRANSMISSIONS. PLEASE HELP, ANY ADVISE WELCOME. *TR
Power train, Vehicle speed control, Aug 19, 2013
JUST HAD THE TRANSMISSION ON MY 2008 FORD ESCAPE GIVE OUT ON ME. AFTER READING MULTIPLE ARTICLES ON THE WEB, I SAW IT WAS A COMMON ISSUE WITH FORD. APPARENTLY THERE WAS A SERVICE NOTICE FOR A FORD CAR WITH THE SAME TRANSMISSION AS MY ESCAPE. I FIND IT RIDICULOUS THAT I HAVE LESS THAN 50K MILES ON MY VEHICLE AND NOW AM HAVING TO FIX THE TRANSMISSION. I FEEL LIKE FORD SHOULD FIX THIS ISSUE AT NO COST TO ME BECAUSE THEY ARE USING FAULTY TRANSMISSIONS. THAT THEY KNOW ARE DEFECTIVE. *TR
Air bags, Aug 17, 2013, crash
VEHICLE WOULD SHOW A WARNING MESSAGE AT HIGHWAY SPEEDS STOP SAFELY NOW AND THE FIRST TIME IT HAD DONE THIS WAS APPROX 1 YR FROM THE DATE OF ME BUYING THE VEHICLE. ON THE MORNING OF APRIL 21, 2013 THE SITUATION OCCURRED ONLY THAT THIS TIME I HAD A VEHICLE DIRECTLY BEHIND ME AND ANOTHER IN THE LINE TO MY RIGHT. MY ONLY OPTION ON A 2 LANE HIGHWAY WAS TO SWERVE TO MY LEFT TO AVOID ANY OTHER VEHICLES BEING INVOLVED. WITH NO CONTROL OVER BRAKES OR ACCELERATION I HIT THE METAL CENTER DIVIDER AIR BAGS ALL DEPLOYED EXCEPT FOR MY DRIVERS STEERING WHEEL. WITH THIS MY CAR WAS DECLARED TOTALED BUT I HAVE INCURRED MANY ADDITIONAL COSTS DUE TO THIS VEHICLE FAILURE. LOOKING AT THE WEBSITE 100+ COMPLAINTS AND ONLY 1 INVESTIGATION. SOMETHING NEEDS TO BE DONE. *TR
Vehicle speed control, Aug 15, 2013
AFTER BEING AT A STOP MY 2008 FORD ESCAPE SURGES FORWARD WITH THE SLIGHTEST ACCELERATION BEING GIVEN TO THE GAS PEDAL. I HAVE NEARLY REAR ENDED PEOPLE ON SEVERAL OCCASIONS. I CAN'T AFFORD A NEW CAR. HOW SAFE IS THIS FOR MYSELF AND A 4 YEAR OLD SON!? *TR
Steering, Aug 14, 2013
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHEN ATTEMPTING A TURN, THE VEHICLE WOULD EXHIBIT AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Vehicle speed control, Aug 14, 2013
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE THROTTLE BECAME STUCK AND THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Power train, Aug 6, 2013
I WAS ACCELERATING UP A HILL, WHEN I NOTICED THAT IT DID NOT HAVE ANY POWER. THE CAR WOULD REV UP BUT NOT CHANGE GEARS. WHEN I GOT IT TO THE DEALER THEY SAID AN INTERMEDIATE BAND BROKE ON THE TRANSMISSION. APPARENTLY THE ESCAPE IS KNOWN FOR TRANSMISSION PROBLEMS. THE 2ND AND 4TH GEARS GO OUT ON THEM. FORD WOULD NOT PAY FOR ANY OF THE REPAIR WHICH WAS $1358.41. THIS IS THE SECOND ESCAPE I HAD WITH TRANSMISSION PROBLEMS. NEEDLESS TO SAY I WILL NEVER BUY A FORD SUV AGAIN. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Aug 6, 2013
WHILE TRAVELING AT HIGHWAY SPEED, THE CAR SUDDENLY LOSES ALL POWER AND THE STOP SAFELY NOW LIGHT COMES ON IN THE DASH. I HAD TO PULL OVER QUICKLY WHILE AVOIDING BEING KILLED BY HIGHWAY TRAFFIC. NO WARNING AT ALL. DURING MY ROAD TRIP, THIS HAPPENED 3 TIMES ON THE HIGHWAY. DURING MY RETURN TRIP, IT HAPPENED 3 MORE TIMES. PROBLEM WILL ONLY OCCUR AT HIGHWAY SPEEDS AND DURING LONG ROAD TRIPS. MY 20-MIN DRIVE TO WORK HAS NO ISSUES. THIS IS A SERIOUS SAFETY PROBLEM AND A FLAWED DESIGN ON FORD'S PART. MY FAMILY AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED DURING ANY ONE OF THE SIX TIMES THE CAR MYSTERIOUSLY DIED ON THE HIGHWAY. FROM MY RESEARCH, THIS PROBLEM CAN BE CAUSED BY SEVERAL COMPONENTS AND IS DIFFICULT TO DIAGNOSE IN THE SHOP. FOR OLDER MODELS, THERE HAS BEEN TSB'S ISSUED, BUT NOT FOR 2008 AND LATER MODELS. I HAVE KNOWN SEVERAL 2008 MODELS THAT EXPERIENCED THE SAME PROBLEM AROUND 60,000 - 70,000 MILES. BROWSING THOUGH THIS WEBSITE SHOWS MANY HAVE COMPLAINED ABOUT THIS ISSUE. FORD NEEDS TO ADDRESS THIS ASAP BEFORE SOMEONE GETS KILLED OR INJURED ON THE HIGHWAY. *TR
Service brakes, Jul 30, 2013
THE TONE RING ON THE FRONT PASSENGER SIDE SPLIT CREATING A PULSATING SENSATION SIMILAR TO THE ABS PULSATING-HOWEVER THE ABS WARNING LIGHT DOESN'T ENGAGE THE STABILITY SENSOR FLASHES FOR AS LONG AS THE PULSATING OCCURS. THIS ONLY OCCURS WHILE DECELERATING NO MATTER WHAT SPEED. I HAD THE ISSUE FIXED. THEN THE ISSUE APPEARED AGAIN IN MARCH 2013. I AGAIN TOOK IT TO BE FIXED AND AFTER THE MECHANIC REPLACED THE CV AXLE AND RING THE ISSUE STILL WASN'T CORRECTED AND CURRENTLY BEING INVESTIGATED FURTHER. THIS ISSUE IS AN ANNOYANCE AND UNCOMFORTABLE FOR ANY PASSENGERS RIDING IN THE VEHICLE THAT EXPERIENCES THIS ISSUE. THE OUT OF POCKET COSTS ASSOCIATED WITH THIS PROBLEM ARE NOT 'CHEAP.' FORD SHOULD ADDRESS AND PROVIDE A REMEDY TO THIS PROBLEM THAT DOESN'T CAUSE UNDUE FINANCIAL HARDSHIP TO THE OWNER. *TR
Engine and engine cooling, Vehicle speed control, Jul 24, 2013
RECENTLY WHILE DRIVING, MY DASHBOARD SUDDENLY DISPLAYS A RED TRIANGLE WITH AN EXCLAMATION POINT IN IT AND ADVISES ME TO "STOP SAFELY NOW." REGARDLESS OF WHETHER I CAN STOP SAFELY OR NOT, I LOSE POWER SUDDENLY. THIS HAS HAPPENED MANY TIMES, AND I HAVE BEEN INFORMED THAT THIS IS A GENERIC WARNING THAT COVERS NUMEROUS CAR PROBLEMS. UNFORTUNATELY, I DO MANY MILES ON THE HIGHWAY AT HIGHER SPEEDS. IGNORING THE PAST COUPLE OF YEARS WHEN THIS HAS HAPPENED, AND I MADE COMPLAINTS TO THIS SITE THEN, THE MOST CURRENT BOUTS HAVE OCCURRED WHEN I WAS IN VERY HEAVY COMMUTER VOLUME ON THE SAME HIGHWAY THAT IS CURRENTLY UNDER CONSTRUCTION WITH NO SHOULDERS. I LOSE POWER, WITHOUT EVEN THE OPPORTUNITY TO AT LEAST GET OUT OF THE MIDDLE LANE. THIS SEVERELY DISRUPTS TRAFFIC, AND I HAVE ALMOST BEEN REAR-ENDED NUMEROUS TIMES. WHAT'S WORSE IS, I HAVE TAKEN IT TO A FORD DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO IDENTIFY THE PROBLEM. I HAVE HAD NUMEROUS THINGS FIXED, BUT I STILL HAVE THIS PROBLEM. THIS IS NOT SAFE, AND MOST LIKELY, ONE DAY I WILL BE INJURED BECAUSE OF IT. I WOULD RATHER HAVE THE OPTION OF RUINING MY VEHICLE BY DRIVING IT WHEN I SHOULDN'T THEN TO NOT HAVE THE OPTION OF GETTING OUT OF HARMS WAY. I UNDERSTAND THAT OTHER YEARS OF ESCAPES WERE RECALLED FOR THIS PROBLEM, SO WHY NOT MINE? THANK YOU. *TR
Steering, Jul 23, 2013
AFTER BACKING OUT OF MY GARAGE, I PUT MY VEHICLE IN DRIVE AND WENT TO TURN THE WHEEL TO POINT IT TO DRIVE DOWN THE ALLEYWAY AND SUDDENLY REALIZED I COULD NOT TURN THE FRONT WHEELS. I ALMOST HIT THE TREE BESIDE THE GARAGE AND HAD TO TAKE MY FOOT OFF THE GAS AND HIT THE BRAKES HARD. I TRIED AGAIN AND AGAIN TO TURN THE WHEELS AND COULD NOT FIGURE OUT WHAT HAD HAPPENED AS IT WAS FINE WHEN I DROVE IT AND PARKED IN THE GARAGE THE DAY BEFORE. I TURNED THE VEHICLE OFF AND RESTARTED AND FOUND I COULD BARELY STEER SO HAD TO BACKUP AND THEN GO FORWARD A COUPLE INCHES AT A TIME UNTIL AFTER ABOUT 30 TIMES BACK AND FORTH COULD LINE UP ENOUGH TO PULL STRAIGHT INTO THE GARAGE. THE VEHICLE IS STILL WAITING TO BE TOWED TO THE FORD DEALER FOR REPAIR. I HAD BEEN STARTING ON MY WAY TO THE AIRPORT TO PICK UP MY DAUGHTER, SON-IN-LAW AND THREE YEAR OLD GRANDDAUGHTER SO THANK HEAVENS THE POWER STEERING DID NOT GO OUT WHEN I WAS ON THE FREEWAY GOING TO OR FROM THE AIRPORT BECAUSE WE COULD HAVE LOST CONTROL AND BEEN KILLED.
Structure, Service brakes, Jul 22, 2013, crash
I WAS PULLING INTO A PARKING SPACE AT A SPEED OF < THAN 5MPH AND SUDDENLY THE VEHICLE SPED UP OUT OF CONTROL TO A SPEED OF 40-50MPH TRIED TO MASH BRAKES TO THE FLOOR, BUT VEHICLE CONTINUED JUMPED A FENCE AND HIT A HUGE TREE OFF IN A RAVINE. TWO MEN WERE WATCHING AS THE CAR SPED UP AND RAN TO PULL ME FROM THE WRECKAGE AFTER THE CRASH, I WAS PINNED IN ON THE DRIVER SIDE, I SUFFERED MULTIPLE INJURIES. *TR
Power train, Jul 22, 2013
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Power train, Electrical system, Engine, Jul 21, 2013
WHILE DRIVING DOWN THE ROAD AT HIGHWAY SPEED ON A SUMMER NIGHT AT AROUND 9:00 PM, THE CAR'S ENGINE SUDDENLY STOPPED, A RED WARNING TRIANGLE LIGHT CAME ON, AND THE DASH MESSAGE SCREEN SAID, "STOP SAFELY NOW." I PULLED THE CAR TO THE SIDE OF THE ROAD, TURNED IT OFF, AND WAS ABLE TO RESUME DRIVING AFTER A FEW MINUTES. ON 5 SEPARATE TRIPS SUBSEQUENTLY, THIS SUDDEN LOSS OF ENGINE POWER HAS HAPPENED, OFTEN IN HEAVY TRAFFIC WHERE PULLING TO THE SIDE OF THE ROAD WAS VERY DIFFICULT AND DANGEROUS. THE FAILURE OFTEN HAPPENS MULTIPLE TIMES ON THE SAME TRIP. EACH TIME THE FAILURE HAS HAPPENED HAS BEEN IN THE SUMMER AND IN THE LATE AFTERNOON OR EVENING. EACH TIME THE CAR CAN BE RESTARTED ONCE PULLED TO THE SIDE OF THE ROAD AND TURNED OFF. *TR
Fuel system, Gasoline, Power train, Jul 20, 2013
DRIVING HOME, CAME TO A STOP (RED LIGHT) WHEN IT WAS TIME TO GO I PRESSED ON THE GAS PEDAL AND MY TRUCK WOULDN'T MOVED, THEN I LET GO OF PEDAL AND DID IT AGAIN AND MY TRUCK JOLTED AND STARTED MOVING. AS I WAS DRIVING AND TRYING TO INCREASE SPEED MY TRUCK WOULD SHIFT..IF I TRIED TO PASS 30 MPH IT FELT LIKE IT WAS DECREASING. EVERY TIME I CAME TO A FULL STOP IT KEPT REPEATING THE SAME SITUATION, PRESS GAS PEDAL AND NO MOVEMENT. IT WAS PRETTY SCARY BECAUSE HERE IN CALIFORNIA THERE ARE FAST DRIVERS AND I WAS AFRAID THAT IF MY CAR WOULDN'T GO ANY FASTER I WOULD BE HIT, AND I HAD MY SON AND NEPHEW IN THE CAR. THIS IS VERY DISAPPOINTING, NEVER DID I EVER HAVE ISSUES WITH FORD TIL NOW AND WHAT MAKES IT WORSE THERE ARE NO WARNINGS IT JUST HAPPENS. NOW ITS COSTING MORE THEN $300 DOLLARS TO FIX THIS. BUT WHO IS TO SAY THAT AFTER I SPEND ALL THAT MONEY THIS WONT HAPPEN AGAIN. I SHOULD BE DRIVING A VEHICLE THAT HASN'T BEEN RECALLED AND THE DEALER SHOULD HAVE CONTACTED ME ABOUT THIS AND FIXED IT. *TR
Visibility, Jul 16, 2013
THE WINDOW JUST FELL DOWN INSIDE THE DOOR. I WASN'T IN THE VEHICLE AT THE TIME. THIS COULD HAVE HAPPENED WHILE I WAS DRIVING DOWN THE ROAD. I SEARCHED ONLINE AND SEVERAL OTHER ESCAPE OWNERS HAVE EXPERIENCED THE SAME MALFUNCTION. I INITIALLY THOUGHT THAT SOMEONE HAD BROKE INTO MY VEHICLE. IF FORD IS AWARE OF THIS PROBLEM, WHY HAVEN'T THEY REMEDIED THE PROBLEM? IF THIS WOULD HAVE HAPPENED WHILE I WAS DRIVING IN THE RAIN, FOR INSTANCE, IT WOULD HAVE BEEN A DISASTER. *TR
Steering, Jul 15, 2013
VERY DANGEROUS ISSUE WITH THIS CAR. THE ELECTRONIC POWER STEERING GOES OUT SOMETIME WITHOUT WARNING MAKING THE CAR DIFFICULT TO STEER. IF THIS HAPPENED DURING A HIGH RATE OF SPEED DURING A TURN IT WOULD 100% CAUSE A SERIOUS ACCIDENT. *TR
Power train, Vehicle speed control, Engine, Jul 14, 2013
VEHICLE FAILS TO ACCELERATE PROPERLY AFTER A COMPLETE STOP. RPM'S ARE RAISED TO HIGH BEFORE THE TRANSMISSION SHIFTS INTO 2ND GEAR. *TR
Electrical system, Service brakes, Jul 10, 2013
SAME THING THAT HAS BEEN HAPPENING. I HAVE PHOTOS FOR EACH INCIDENT. ABS LIGHTS, CHECK BRAKES LIGHT. AND E-BRAKE LIGHTS LIGHT UP. REGEN BRAKES DISENGAGED. I HAVE SPOKEN WITH [XXX] AT FUTURE FORD HE ASKED ME TO BRING IT IN THE NEXT TIME IT DOES IT, DURING BUSINESS HOURS SINCE THERE ARE NO OPTIONS FOR AFTER HOURS. I GET OFF WORK AT 5PM AND PICK UP MY KIDS AND BY THE TIME THAT IS DONE THERE IS NOT TIME TO MAKE IT BACK TO DEALER. I AM MAKING ARRANGEMENTS TO HAVE SOMEONE ELSE PICK UP KIDS SO WHEN IT HAPPENS AGAIN TOMORROW I CAN GO STRAIGHT TO DEALERSHIP AFTER WORK OR ON MY LUNCH. I ALSO PLAN ON HAVING THEM CHECK THE TONE RINGS. FORD MOTOR COMPANY SAYS THEY ARE UNABLE TO HELP, BUT HAVE STILL NOT ADDRESSED MY CONCERNS ABOUT THE NUMBER OF COMPLAINTS OTHERS HAVE HAD REGARDING SIMILAR ISSUES. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Service brakes, Jul 9, 2013
I LEFT WORK. PICKED UP DAUGHTER. CHECK BRAKE SYSTEM, ABS, AND EMERGENCY BRAKE LIGHTS CAME ON @ 530PM. DROVE TO PICK UP BOYS FROM SUMMER PROGRAM. GET IN CAR. LIGHTS OFF. 553PM. PUT CAR IN REVERSE. SAME LIGHTS REAPPEAR. 555PM. REGEN BRAKES DISABLED. TAKES PEDAL TO FLOOR TO STOP AND FEEL PRESSURE OF BRAKES. CAR FEELS LIKE IT IS IN NEUTRAL AND ROLLING BACK ON INCLINE UNLESS BRAKES ARE ALL THE WAY APPLIED. TALKED TO [XXX] AT DEALERSHIP EARLIER. SAID TO BRING IN WHEN LIGHTS WERE ON, DURING BUSINESS HOURS. SAID THAT FORD WAS UNABLE TO HELP DUE TO NO WARRANTY. SAID IT SOUNDED LIKE HCU UNIT. I ASKED WHY THIS WASN'T MENTIONED AT MY INSPECTION A WEEK AGO. HE SAID IT APPEARS TO BE WORKING FINE WHEN THEY LOOK AT IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Engine, Jul 9, 2013
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED WITH THE ILLUMINATION OF A RED TRIANGLE ON THE INSTRUMENT PANEL WARNING THE CONTACT TO PULL OVER. THE CONTACT LATER TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE MOTOR ELECTRONIC COOLANT SYSTEM FAILED AND CAUSED THE FAILURE. THE DEALER STATED THAT THIS WAS KNOWN ISSUE THAT THE MANUFACTURER HAD NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 62,000. *TR
Service brakes, Jul 9, 2013
BRAKE WARNING LIGHTS CAME ON AGAIN. THEY HAVE NOT COME ON FOR 2 DAYS, AND THEY ARE BACK ON. HAD CAR SERVICED A WEEK EARLIER. FORD SAID THEY CAN'T FIND ANYTHING WRONG WITH BRAKES, BUT THEY "SUSPECT" MASTER CYLINDER POSSIBLY. INTERNET SEARCH YIELDS DISTURBING INFORMATION ABOUT OTHER FORD ESCAPE HYBRID OWNERS HAVING SIMILAR ISSUES. LIGHTS SEEM TO OCCUR MORE ON DAYS WHERE TEMPERATURE IS HIGHER. *TR
Power train, Jul 6, 2013
VEHICLE STARTUP IS VERY SLOW AND AFTER 35 MPH CHANGEUP MAKES A VERY STRONG AND WHEN I STOP AT TRAFFIC LIGHTS COME BACK AGAIN THE SAME PROBLEM. *TR
Engine, Jul 5, 2013
DRIVING FOR ABOUT 30 MINUTES AT HIGHWAY SPEED AND THE GAS MOTOR SHUTS OFF AND GOES IN TO LIMP MODE USING ONLY BATTERY HYBRID POWER. THE CAR WON'T RESTART MOTOR WHILE ROLLING. THE DASH SHOWS A MESSAGE TO PULL OVER AND STOP WITH A LITTLE RED TRIANGLE. IN ORDER TO RESTART THE MOTOR YOU HAVE TO COMPLETELY TURN THE KEY TO THE OFF POSITION. THE CAR WILL IMMEDIATELY START BACK UP AND DRIVE BETWEEN 1/2 TO 1 MILE THEN SHUTS DOWN AGAIN. REPEAT PROCESS AGAIN AND AGAIN UNTIL GOT OFF THE HIGHWAY. ONCE OFF THE HIGHWAY, I STOPPED WITH THE MOTOR SHUT IT OFF FOR APPROXIMATELY 15 MINUTES AND THE CAR STARTED BACK UP AND OPERATED NORMALLY. DROVE AN ADDITIONAL 30 MILES WITH NO PROBLEMS. NO ISSUES FOR ABOUT THREE WEEKS THEN SAME SCENARIO OF MULTIPLE STALLS ON THE HIGHWAY. CAR WORKED FINE THE FOLLOWING DAY. NO ENGINE LIGHTS OR CODES. THE FIRST INCIDENT OCCURRED WHILE RAINING. THE SECOND INCIDENT OCCURRED AT NIGHT WHEN IT WAS DRY. *TR