2008 Ford Escape

Problems, recalls and owner-reported issues

Steering is the leading concern among 2,417 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 2,417

Of the 2008 reports, 72 involved a crash and 7 involved a fire. 45 people were injured.

Primary concernSteering1,237 reports · 51% of complaints
Owner complaints2,417Filed with NHTSA
Recall relationship5 safety recallsNHTSA campaign records

What owners report most often

  1. Steering1,237
  2. Power train372
  3. Service brakes292
  4. Electrical system200
  5. Vehicle speed control200
  6. Engine157
  7. Engine and engine cooling75
  8. Other or unspecified68

Recalls and investigations

  1. Power train, automatic transmission, lever and linkage, floor shiftSep 29, 2015

    Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

    If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

    Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

    Campaign 15V606000 on NHTSA.gov

  2. Suspension, front, wheel bearingJun 3, 2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

    Campaign 15E045000 on NHTSA.gov

  3. Hybrid propulsion systemSep 3, 2014

    Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.

    If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.

    Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.

    Campaign 14V526000 on NHTSA.gov

  4. Steering, electric power assist systemMay 29, 2014

    Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

    If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

    Campaign 14V284000 on NHTSA.gov

  5. EquipmentSep 3, 2010

    MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

    AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.

    MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.

    Campaign 10E043000 on NHTSA.gov

Representative owner complaints

2,417 reports, newest first.

  1. Fuel/propulsion system, Dec 18, 2012

    I NOTICED THAT ON COLD MORNINGS THE GAS PEDAL WOULD NOT DEPRESS UNTIL A CERTAIN AMOUNT OF FORCE WOULD BE EXERTED ON THE PEDAL. SOMETIMES YOU WOULD HAVE TO STOMP ON THE GAS TO GET IT FREE. SOMETIMES A QUICK PRESS-RELEASE-PRESS AGAIN WOULD FREE THE GAS PEDAL. AS THE ENGINED WARMED THE PROBLEM WOULD DECREASE. ON OCCASIONS I WOULD STOP AT A STOP SIGN AND ROLL HALFWAY THROUGH THE INTERSECTION BEFORE I COULD GET THE PEDAL FREE. DEALER INDICATED THAT THEY COULDN'T FIND ANYTHING WRONG ALTHOUGH I AM AWARE OF 1 OTHER FORD ESCAPE AND 2 MAZDA TRIBUTES WITH THE SAME PROBLEM. *TR

  2. Steering, Dec 17, 2012

    POWER STEERING WAS INTERRUPTED, LEAVING ME TO RELY ON MANUAL STEERING. POWER STEERING RETURNED AFTER THE CAR IGNITION WAS SHUT OFF AND THE CAR RESTARTED. I TOOK THE CAR TO THE DEALER ON MONDAY 12/17, AND WAS TOLD THAT A "CODE" SAID THAT A SENSOR IN THE STEERING COLUMN HAD FAILED, AND THAT THE ENTIRE STEERING COLUMN HAD TO BE REPLACED, AT A COST OF ABOUT $1400. DEALER SERVICE REP TOLD ME THE STEERING MIGHT "LOCK-UP" WHILE I WAS DRIVING IF I DIDN'T HAVE THIS FIX. I UNDERSTAND FROM AN INTERNET SEARCH THAT MANY FORD ESCAPES HAVE THIS POWER STEERING PROBLEM, AND THAT REPLACING THE STEERING COLUMN DOES NOT FIX THE PROBLEM. IT SEEMS TO ME A RECALL IS IN ORDER. *TR

  3. Power train, Electronic stability control (ESC), Dec 13, 2012

    WHILE DRIVING GAS PEDAL IS STICKING, ELECTRONIC THROTTLE BODY FAILURES RESULTING IN STALL/SURGE WHILE DRIVING. THIS IA A VERY DANGEROUS DEFECT THAT CAN CAUSE SERIOUS INJURY OR DEATH AND NEEDS TO BE ADDRESSED BY FORD MOTOR COMPANY . THERE CURRENTLY IS NOT A RECALL TO THIS YEAR MODEL. PLEASE HELP ME. *TR

  4. Service brakes, Dec 12, 2012

    TL-THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT APPROACHED A STOP SIGN AND WHEN THE BRAKE PEDAL WAS DEPRESSED THERE WAS A DELAYED RESPONSE WITH THE TRACTION CONTROL AND ABS WARNING INDICATORS ILLUMINATION. IN ADDITION, THERE WAS A LOUD GRINDING NOISE AND AFTER REPEATED ATTEMPTS THE VEHICLE CAME TO A STOP. THE ENGINE WAS TURNED OFF AND UPON RESTARTING THE VEHICLE RESUMES NORMALLY. THE FAILURE OCCURRED FIVE DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO A AUTHORIZED DEALER WHO WERE UNABLE TO PERFORM A DIAGNOSIS UNLESS THE MALFUNCTION WAS ACTUALLY OCCURRING. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. JS

  5. Power train, Dec 11, 2012

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE AIR CONDITIONING CONDENSER AND THE TRANSMISSION COOLING SYSTEM FAILED, CAUSING A LOSS OF TRANSMISSION FLUID. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 44,000.

  6. Steering, Dec 10, 2012

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST DEACTIVATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE. THE CONTACT THEN SHUT THE ENGINE OFF AND AFTER A SEVERAL MINUTES, WAS ABLE TO RESTART THE VEHICLE AND REGAIN POWER STEERING ASSIST CAPABILITIES. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE STEERING COLUMN WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

  7. Power train, Electrical system, Engine, Dec 7, 2012

    WHILE DRIVING AT 65 MPH ON I-10, TOWARD ARMSTRONG INTERNATIONAL AIRPORT, THE VEHICLE, WITH NO PRE-WARNING BEGAN TO DECELERATE (SLOW DOWN). THE VEHICLES SPEED DID NOT RESPOND TO DEPRESSING THROTTLE PEDAL; THE VEHICLE WOULD NOT MAINTAIN SPEED. FORTUNATELY, THERE WERE NO VEHICLE IN THE RIGHT LANE AND I WAS ABLE TO GET TO THE SHOULDER OF THE ROAD. THERE, BY TURNING OFF THE IGNITION AND RESTARTING THE VEHICLE I WAS ABLE TO CONTINUE THE TRIP UNTIL THE SECOND AND THIRD OCCURRENCE. THIS SITUATION OCCURRED THREE MORE TIME ON THE RETURN TRIP HOME. ALL ON THE INTERSTATE HIGHWAY. NEEDLESS TO SAY, AFTER THE FIRST OCCURRENCE I PROCEEDED IN THE FAR RIGHT LANE WHERE I COULD GET TO THE SHOULDER EASILY. AFTER DOING SOME INVESTIGATION, I HAVE FOUND THAT THIS HAS BEEN OCCURRING ON FORD ESCORTS SINCE 2004 AT LEAST. I FIND IT DIFFICULT TO BELIEVE THAT SUCH A POTENTIALLY DANGEROUS DESIGN FLAW IN AN AUTOMOBILE HAS PERSISTED SO LONG. IMAGINE WHAT WOULD BE THE CONSEQUENCES OF HAVING THIS OCCUR WHILE DRIVING IN THE MIDDLE OF A SIX LANE INTERSTATE WITH 18 WHEELERS ALL AROUND. AT BEST THERE WOULD BE AN ACCIDENT, THERE IS A VERY HIGH PROBABILITY OF FATALITIES. *TR

  8. Fuel/propulsion system, Dec 5, 2012

    MY THIRD FORD AND FUEL TANK STRAPS HAD TO BE REPLACED DUE TO IT BEING ROTTED. *TR

  9. Electronic stability control (ESC), Service brakes, Dec 5, 2012

    MY THIRD FORD AND AGAIN RIGHT FRONT ABS RING CRACKED AND HAD TO BE REPLACED. *TR

  10. Vehicle speed control, Fuel/propulsion system, Nov 30, 2012

    AS THE WEATHER HAS BEEN GETTING COLDER, I STARTED TO NOTICE HOW DIFFICULT IT WAS FOR ME TO ACCELERATE. THIS INCIDENT HAS BEEN OCCURRING EVERY MORNING. ON WEDNESDAY I MENTIONED IT TO THE FORD SERVICE PERSON AND HE SAID THAT IT COULD BE THE BODY THROTTLE. ON THURSDAY I NOTICED THAT THE ACCELERATION PROBLEM CONTINUED MORE FREQUENTLY AS I DROVE TO WORK. UPON INTERNET SEARCHING I SAW AN ARTICLE ABOUT YOUR INVESTIGATION AND WANTED TO ADD MY INFORMATION. TODAY I HAD THE CAR SERVICED AND THE BODY THROTTLE WAS REPLACED. WITH THE WEATHER GETTING COLDER AND THIS PART WILL MOSTLY LIKE WILL WORK HAP HAZARDLY, I FEEL THAT THIS IS SOMETHING THAT SHOULD BE RECALLED BY FORD. HOW MANY FATAL ACCIDENTS AND INNOCENT PEOPLE MUST BECOME VICTIMS BEFORE SAFETY PROCEDURES ARE IMPLEMENTED? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  11. Steering, Nov 28, 2012

    MY DAUGHTER WAS ENTERING AN INTERSTATE FROM A CLOVERLEAF WHEN THE STEERING FAILED AND LOCKED WHICH FORCED THE VEHICLE ACROSS TO LANES OF TRAFFIC. LUCKILY THERE WAS NOT AN ACCIDENT AND SHE WAS ABLE TO GET IT TO THE BERM AND TURN OFF THE MOTOR.. AFTER THE INITIAL SHOCK OF ALMOST BEING KILLED SHE RESTARTED THE CAR AND THE STEERING WORKED. THIS IS THE SECOND TIME THE STEERING HAS FAILED. I CONTACTED THE DEALER AND THEY SAID THEY HAVE NEVER HEARD OF THIS BEFORE, EVEN THOUGH I CONTACTED THEM WHEN IT HAPPENED THE FIRST TIME! THIS IS DANGEROUS AND FORD SHOULD BE MADE TO REPLACE ALL OF THE STEERING COLUMNS ON THE 2008 ESCAPES SINCE THIS IS THE YEAR THEY WERE FIRST INTRODUCED ON THIS VEHICLE AND BY THE AMOUNT OF COMPLAINTS AND REPORTS I HAVE DISCOVERED. THE NHTSA HAS ISSUED RECALLS ON VEHICLES WITH FAR LESS DANGEROUS PROBLEMS IN THE PAST. *TR

  12. Steering, Nov 27, 2012

    POWER STEERING IS FAILING IN THE MIDDLE OF TURNS CAUSING THE VEHICLE BECOME VERY DIFFICULT TO STEER. THE VEHICLE MUST BE SHUT OFF AND RESTARTED TO REGAIN POWER STEERING FUNCTION. FAILURE IS INTERMITTENT. BASED ON WEB RESEARCH THIS FAILURE IS VERY COMMON. I FEEL THAT THIS COULD CAUSE A ACCIDENT GIVEN THE RIGHT SITUATION. *TR

  13. Electrical system, Nov 26, 2012

    THE DASHBOARD CLUSTER (INSTRUMENT PANEL) FAILED WHILE DRIVING CAUSING THE SPEEDOMETER AND RPM GAUGES TO DROP TO ZERO. ALL THE INSTRUMENT LIGHTS TURNING, CAR NOT STARTING ON, AC BLOWING WARM AI, WERE ALL SIDE EFFECTS OF THE PROBLEM. SEARCHING FOR THE PROBLEM HAS AMOUNTED TO ALMOST $900 IN EXPENSES. SENT IN COMPLAINTS TO FORD, WHO PROMISED TO ESCALATE THE ISSUE AND THEN NEVER CONTACTED ME. TOOK IT TO THE DEALER, WHO MENTIONED THAT THEY DIDN'T KNOW WHAT IT WAS AND THAT IT WAS SOMEWHERE IN THE VEHICLE. TOOK IT TO A RELIABLE MECHANIC WHO CALLED IN A SPECIALIST TO FIND BROKEN CONNECTIONS WITHIN THE PANEL CAUSING IT TO FAIL INTERMITTENTLY. I HAVE THE MECHANIC'S REPORT STATING THAT MANY SIMILAR MODELS HAVE THIS EXACT ISSUE AND IS SURPRISED FORD IN NOT GIVING ATTENTION TO THIS SAFETY ISSUE.

  14. Power train, Nov 26, 2012

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE AND JERK ABNORMALLY WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO A TRANSMISSION SPECIALIST WHERE A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AT THE TRANSMISSION, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 71,000.

  15. Engine, Nov 22, 2012

    I WAS DRIVING WITH MY FAMILY TO SEE MT. RUSHMORE AT NIGHT WHEN MY 2008 FORD ESCAPE HYBRID SUDDENLY SHUT DOWN. I WAS ON THE FREEWAY GOING ABOUT 70 MPH WHEN WITHOUT WARNING A RED TRIANGULAR WARNING LIGHT CAME ON AND THE ENGINE STOPPED RUNNING. I PULLED OVER, SHUT THE ENGINE OFF, AND WAS ABLE TO COMPLETE MY TRIP AFTER THIS. HOWEVER, WHEN VACATIONING A YEAR LATER IN MICHIGAN, THIS EXACT SAME THING HAPPENED 3 TIMES WHEN MAKING AN 8-HOUR TRIP. EACH TIME I'VE BEEN GOING CLOSE TO 70 MPH AND I'VE HAD TO CAREFULLY NAVIGATE MY WAY TO THE SIDE OF THE FREEWAY... VERY DANGEROUS! IT WOULD SEEM THAT A RECALL WOULD BE IN ORDER FOR SUCH A SERIOUS SAFETY ISSUE. *TR

  16. Power train, Nov 19, 2012

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC LIGHT, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION COOLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000.

  17. Power train, Nov 9, 2012

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, SHE NOTICED THAT THE TRANSMISSION WAS LEAKING FLUID. THE CONTACT ALSO NOTICED THAT THE TRANSMISSION WAS SLIPPING SPORADICALLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE CONNECTOR THAT LINKED THE TRANSMISSION TO THE AIR CONDITIONING UNIT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CALLED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 71,000.

  18. Vehicle speed control, Nov 9, 2012

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED WITH A DELAYED RESPONSE. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER RELATED TO THE THROTTLE HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER AND AN AUTHORIZED DEALER WERE NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 54,900. THE VIN WAS UNAVAILABLE.

  19. Power train, Nov 8, 2012

    TRANSMISSION LUNGING BACK AND FORTH FOR ABOUT THREE SECONDS. THESE HAPPEN AT LEAST ONCE A WEEK AND ARE BECOMING MORE FREQUENT. *TR

  20. Steering, Nov 7, 2012

    FIRST THING THIS MORNING I DROVE VEHICLE APPROX. 1/4 MILE TO INTERSECTION. STEERING WAS FINE. WAITED FOR TRAFFIC TO CLEAR AND THEN ATTEMPTED TO TURN. POWER STEERING HAD COMPLETELY FAILED. I WAS ABLE TO RETURN HOME BUT TURNING THE VEHICLE AROUND AND STEERING WAS VERY DIFFICULT. I SHUT OFF THE ENGINE AND LET THE CAR SET FOR A MINUTE AND THEN RESTARTED. THE POWER STEERING HAD RETURNED. *TR

  21. Power train, Electrical system, Equipment adaptive/mobility, Nov 7, 2012

    A PROBLEM THAT SURFACED AGAIN AFTER EXPERIENCES MANY TIMES SINCE THE ABOVE MENTIONED INCIDENT DATE: A WRENCH SIGN WAS COMING ON THE DASHBOARD FREQUENTLY, AND SOMETIMES DISAPPEARED ITSELF WITHOUT DOING ANYTHING.SIMILAR SIGN OR INDICATION FOR OIL CHANGE WAS ALSO EXPERIENCED EVEN AFTER A SCHEDULED OIL CHANGE WAS DONE WITH THE DEALER. WHEN THE PROBLEM WAS REPORTED IN EARLY PERIOD, I (THE CUSTOMER) WAS ADVISED TO DISREGARD, BECAUSE THE MECHANIC FORGOT TO RESET AFTER THE OIL SERVICE, WHEN FORD CUSTOMER SERVICE WAS NOTIFIED TODAY (11/7/12), IT WAS ACKNOWLEDGED AS A SERVICE ISSUE, WHICH I DO NOT AGREE. SINCE THE PROBLEM EXISTED WHEN THE VEHICLE WAS NEW IN EARLY STAGES AFTER THE PURCHASE, MY CONCERN IS THAT THIS IS A MANUFACTURING DEFECT WITH BATTERY DOOR WHICH MALFUNCTIONS, AND DOES NOT ALLOW VENTILATION ON & OFF. THE BATTERY WAS DOWN, ALL CONTROLS DISAPPEARED AND THE CAR WAS LOCKED IN POSITION ABOUT TWO YEARS AGO (APPROXIMATE JUNE 2010). THAT TIME A MAJOR SERVICE WAS PERFORMED, WHICH REQUIRED A MONTH LONG PERIOD TO FIX IT. (SAFECAR REFERENCE 365127). UNFORTUNATELY, I NEVER HEARD BACK FROM YOUR OFFICE ON THIS PAST ISSUE AND COMPLAINT. SINCE BOTH PROBLEMS HAVE TO DO WITH BATTERY AND MONITORING DEVICES, I WOULD LIKE TO INFORM FOR SAFETY OF ALL USING THIS MODEL. PLEASE LET ME KNOW YOUR FINDINGS ON BATTERY VENT DOOR FUNCTIONING. THANKS *TR

  22. Vehicle speed control, Nov 7, 2012

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED WHEN HE APPLIED PRESSURE TO THE ACCELERATOR IT FROZE AND STUCK IN PLACE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS INFORMED THE FAILURE WAS DUE TO A THROTTLE CABLE BECOMING DETACHED FROM THE PEDAL. THE FAILURE RECURRED NUMEROUS TIMES BUT ONLY WHENEVER THE WEATHER WAS COLD. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000. UPDATED 01/15/13*LJ UPDATED 1/23/2013 *JS THE CONSUMER STATED THE FAILURE WAS REPAIRED TWICE AND THE FAILURE RECURRED. UPDATED 1/23/2013 *JS

  23. Vehicle speed control, Nov 6, 2012

    TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED SHE PLACED THE VEHICLE IN REVERSE AND DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT NOTICED THE ACCELERATOR PEDAL WAS STIFF AND WOULD NOT MOVE. AFTER DEPRESSING THE ACCELERATOR PEDAL CONTINUALLY IT FINALLY RESPONDED. THE FAILURE OCCURRED WHILE STOPPED AT A TRAFFIC LIGHT AS WELL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS A MANUFACTURER RECALL BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

  24. Service brakes, Hydraulic, Nov 1, 2012

    THE HCU UNIT WHICH IS SPECIFIC TO HYBRID ESCAPES WENT OUT ON ME CAUSING ABS TO NOT FUNCTION PROPERLY (BRAKES TURNED TO SPONGE). I WAS INSIDE OF WARRANTY 8YEARS/ 100000 MILES UNIQUE HYBRID COMPONENT. I HAD LESS THAN 48,000 AND WAS INSIDE OF FOUR YEARS OF HAVING BOUGHT THE HYBRID SUV BRAND NEW. CONTACTED FORD DEALERSHIP WHICH THEN DIRECTED ME TO FORD CORPORATE OFFICE. THEY SAID THE WARRANTY DID NOT COVER THE UNIQUE HYBRID COMPONENT!! I HAD ROOM TO STOP SO I WAS LUCKY THAT NO ONE WAS HURT WHEN THE HCU UNIT WENT OUT. *TR CONSUMER SOLD THE TRUCK IN 2012. CONSUMER TOOK FORD TO SMALL CLAIMS COURT IN ALEXANDRIA, VA AND WON 4K. UPDATED 6/8/18*JB

  25. Steering, Oct 28, 2012

    WHEN I WAS DRIVING ON SEVERAL OCCASIONS, THE STEERING WHEEL WOULD LOCK UP AND SCARE THE HECK OUT OF ME. JUST TODAY, WHILE DRIVING IN TOWN, I WAS TURNING LEFT IN THE HOME DEPOT AND THE STEERING LOCKED UP. HAVING EXPERIENCED THIS SEVERAL TIMES BEFORE, I KNEW TO GRAB THE WHEEL TIGHTLY AND CONTINUE MY TURN. MY REAL PROBLEM IS THAT I AM NOW GIVING THIS CAR TO MY (DAUGHTER) NEW DRIVER AS HER DAILY CAR. I AM VERY CONCERNED. I JUST READ SEVERAL BLOGS ON SEVERAL SITES AND ALL OF THEM STATE THAT THE DEALERS DON'T KNOW AND CAN'T DUPLICATE THE PROBLEM. I HAVE AROUND 70,000 MILES NOW ON IT, AND NO LONGER HAVE A WARRANTY. BESIDES A VERY TIGHT BUDGET, I AM CONCERNED FOR MY DAUGHTER. PLEASE ADVISE. ALSO, PLEASE DON'T TELL ME YOU HAVEN'T HEARD OF THIS PROBLEM EITHER... *TR