2009 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.
Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints: engine
289 reports, newest first. Show all
Fuel system, Gasoline, Vehicle speed control, Engine, Oct 2, 2013
I WAS DRIVING APPX 50 MPH AND OUT OF THE BLUE THE CAR BRIEFLY SPUTTERED AND THE WRENCH LIGHT CAME ON. I PRESSED THE GAS BUT COULDN'T ACCELERATE. I COASTED TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. WHEN I CRANKED IT BACK UP EVERYTHING SEEMED TO WORK, AND THE WRENCH LIGHT WAS OFF. I CALLED MY FORD SERVICE DEPARTMENT FROM THE ROADSIDE AND IMMEDIATELY DROVE IT IN FOR DIAGNOSTICS. THEY SAID IT WAS THE THROTTLE BODY, AND THE PART WAS BACK ORDERED. LEFT CAR AT FORD BECAUSE I DIDN'T WANT TO TAKE THE CHANCE OF THIS HAPPENING AGAIN ON A ROAD OR HIGHWAY WITH NO PLACE TO PULL OFF. BOUGHT THE CAR NEW IN 09 FROM THIS DEALERSHIP AND HAVE HAD ALL SCHEDULED MAINTENANCE DONE AT THIS DEALERSHIP. NO MECHANICAL ISSUES UNTIL THIS ONE. DRIVING HABITS ARE NORMAL. *TR
Vehicle speed control, Engine, Oct 1, 2013
WHILE TRAVELING IN HEAVY TRAFFIC THE ENGINE SEEMED TO QUIT. A "WRENCH" ICON LIGHT CAME ON AND THE CAR CAME TO A STOP. I WAS UNABLE TO PULL TO THE SIDE OF THE RODE AND REMAINED IN THE MIDDLE LANE OF AN INTERSTATE HIGHWAY UNTIL I MANAGED TO RESTART THE CAR, APPROXIMATELY 5 MINUTES. THE CAR RAN NORMALLY FOR ABOUT 10 MINUTES AND STOPPED AGAIN THIS TIME IN THE MIDDLE OF AN INTERSECTION. RESEARCH CONFIRMS THIS PROBLEM IS COMMON FOR MY MODEL, CODE P2111. THIS FAILURE MODE IS A SAFETY ISSUE AND THE FREQUENCY OF FAILURE IS EVIDENCED BY THE THROTTLE BODY BEING ON FACTORY BACK ORDER FOR AND EXTENDED PERIOD. FORD SHOULD ISSUE A RECALL TO REPLACE THE FAULTY MODULES AND PAY FOR THE MODULES PEOPLE LIKE ME WERE FORCED TO PURCHASE. *TR
Power train, Vehicle speed control, Engine, Oct 1, 2013
WHILE DRIVING THE FORD ESCAPE UNDER NORMAL DRIVING AND ROAD CONDITIONS AT 60 MPH, I LOST COMPLETE ACCELERATION AND HAD TO STEER THE VEHICLE TO THE SHOULDER OFF THE FREEWAY TO AVOID TRAFFIC TRAILING BEHIND AND BESIDE ME. IT WAS A DANGEROUS SITUATION TO SAY THE LEAST. THE ENGINE WAS STILL RUNNING BUT I HAD NO POWER TO ACCELERATE. I TURNED OFF THE VEHICLE AND RESTARTED IT. I WAS ABLE TO DRIVE THE VEHICLE SLOWLY OFF THE FREEWAY WITH INTERMITTENT LOSS OF ACCELERATION AND INTO A PARKING AREA. I WAS ABLE TO DRIVE THE VEHICLE TO MY HOME SLOWLY WITH INTERMITTENT LOSSES OF ACCELERATION,HAVING TO STOP MULTIPLE TIMES TO TURN OFF AND RESTART MY ENGINE. I ATTEMPTED TO DRIVE THE VEHICLE FROM MY HOME TO AN AUTO MECHANIC SHOP AND THE SAME SITUATION OCCURRED ON THE WAY TO THE SHOP. THE ENGINE CHECK LIGHT AND THE WRENCH LIGHT WAS ON THE DASHBOARD. THE MECHANIC PERFORMED A COMPUTER DIAGNOSTICS AND IT INDICATED A DIRTY OR DAMAGED THROTTLE BODY. THE MECHANIC CLEANED THE THROTTLE, AND I TEST DROVE THE VEHICLE AGAIN. WITHIN A SHORT TIME OF DRIVING THE VEHICLE THE LOSS OF COMPLETE ACCELERATION OCCURRED MULTIPLE TIMES AGAIN. AT THAT POINT THE MECHANIC INDICATED THAT I WOULD NEED TO REPLACE THE THROTTLE BODY. I CALLED THE FORD DEALERSHIP AND EXPLAINED MY SITUATION, WHEREBY THEY RESPONDED THAT THEY COULD EXAMINE MY VEHICLE TO DETERMINE THE CAUSE OF THE PROBLEM. THEY ALSO INDICATED THAT THE THROTTLE BODY IS NOT UNDER THE POWERTRAIN WARRANTY. I STRONGLY FEEL THAT THIS DEFECT WHICH POSES A LIFE THREATENING SITUATION FOR OWNERS, SHOULD BE UNDER RECALL AS IT HAS BECOME A COMMON PROBLEM WITH THIS MAKE & MODEL OF FORD VEHICLE. I HAVE READ MANY ON-LINE TESTIMONIALS OF OTHER OWNERS HAVING THE SAME PROBLEM AND EVEN SOME THAT HAD SERIOUS AUTO INCIDENTS. *TR
Vehicle speed control, Engine, Sep 30, 2013
CAR SEEMS TO LOOSE POWER. ALTHOUGH THE ENGINE IS STILL RUNNING IT SEEMS TO NOT BE ABLE TO ACCELERATE OR MOVE. I HAVE TO TURN ON MY BLINKERS AND COAST TO A SAFE PLACE AND STOP AND RESTART MY ENGINE. *TR
Vehicle speed control, Engine, Sep 27, 2013
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,700. UPDATED 12/20/13*CN THE THROTTLE BODY WAS REPLACED. UPDATED 12/26/13
Engine, Sep 25, 2013
I TURNED ON CAR, PROCEEDED TO DRIVE, YELLOW WRENCH ILLUMINATED ON DASH, TRIED TO ACCELERATE, VEHICLE WAS BUCKING AND LOSING POWER, TURNED VEHICLE OFF AND IT WAS FINE. UNTIL 9/23/13 WHEN THE CAR REPEATED THIS ACTION AGAIN. *JS
Power train, Vehicle speed control, Engine, Sep 23, 2013
SEVERAL TIMES, DRIVING AT HIGH SPEEDS, LOST COMPLETE CONTROL OF ACCELERATION. ENGINE THROTTLE REVVED BUT PUSHING PEDAL MADE NO DIFFERENCE. ONE OCCASION WE ALMOST WRECKED AT HIGH SPEED. THE CAR REMAINS ON, BUT ACCELERATION PEDAL DOES NOTHING. TURN CAR OFF, TURN BACK ON AND IT WORKS FINE. HAS HAPPENED IN PARK, SLOW SPEEDS AND HIGH SPEEDS. FORD WON'T DO ANYTHING. PLEASE HELP!
Engine, Sep 23, 2013
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE ENGINE STALLED AND THE VEHICLE BEGAN TO SHAKE AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS COASTED OFF THE ROADWAY AS THE ENGINE WAS RESTARTED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 96000.
Vehicle speed control, Engine, Sep 20, 2013
I HAD MY 2MONTH OLD GREAT GRANDDAUGHTER WITH ME AS I WAS TAKING HER HOME. I WAS A BLOCK FROM ENTERING THE FREEWAY AND THE CAR JUST QUIT RUNNING. I TRIED TO START IT BUT IT KEPT DYING. FINALLY IT STARTED AND I WENT 10 MILES AN HOUR BACK HOME WHICH WAS ONLY A FEW BLOCKS FROM THERE. I HAD IT TOWED TO FORD THE NEXT MORNING. THEY CALLED TODAY 9/20 THAT THE PROBLEM WAS THE THROTTLE BODY. THEY WOULD HAVE TO ORDER IT AND IT WAS ON BACK ORDER AS ALOT OF ESCAPES HAVE THIS PROBLEM. THERE SHOULD BE A RECALL ON THIS PART AS THIS COULD CAUSE A VERY BAD ACCIDENT AND WE COULD HAVE BEEN KILLED IF WE WERE ON THE FREEWAY. I HAVE DONE MY RESEARCH AND THERE ARE ALOT OF COMPLAINTS ON THIS . I STILL HAVE A WARRANTY BUT THIS IS NOT COVERED. I FEEL THEY SHOULD FIX IT AS IT A DANGEROUS THING. *TR
Power train, Engine, Sep 10, 2013
INTERMITTENTLY..SOMETIMES A WEEK APART AND THEN GOT WORSE ..THE CAR QUIT MOVING DUE TO THE THROTTLE BODY CODE P2111. THE ENGINE HAD TO BE TURNED OFF AND CAR RESTARTED AFTER COASTING TO A SAFE SPOT. I WAS TOLD AT THE DEALERSHIP THAT THEY COULD NOT GET THE PART AS OVER 5000 WERE BACK ORDERED NATIONALLY. EVENTUALLY IN SEPTEMBER I GOT THE PART AND CAR FIXED. IT IS INTERESTING TO NOTE THAT THE PART HAS BEEN REDESIGNED AND COSTS LESS NOW. I HAVE READ AND HEARD MANY SIMILAR STORIES ABOUT THIS PART..THE DEALERSHIP SAYS THERE WILL SURELY BE A RECALL AS THEY ARE SMALL DEALERSHIP AND THEY ARE EVEN SEEING QUITE A BIT OF THIS. I HOPE SOMEONE DOES NOT HAVE TO BE KILLED BEFORE SOMETHING IS DONE. THANKS FOR ACCEPTING INPUT. *TR
Vehicle speed control, Engine, Sep 5, 2013
AS I WAS DRIVING MY ESCAPE IT BEGAN TO SHAKE AND I WAS NO LONGER ABLE TO ACCELERATE. I HAD TO TURN THE ENGINE OFF, SIT FOR A MINUTE AND THEN RESTART IT. I HAD TO DO THIS EVERY HALF MILE ON MY DRIVE HOME TO GET MY CAR HOME. I PULLED OVER TO THE SIDE OF THE ROAD AND CALLED FOR ASSISTANCE AND I HAD SOMEONE FOLLOW ME HOME. I HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY TOLD ME IT WAS THE ELECTRIC THROTTLE BODY. AFTER HAVING IT FOR TWO WEEKS THEY TOLD ME I WOULD HAVE TO WAIT ANOTHER MONTH FOR THE PART AS IT WAS BACK ORDERED FROM FORD. AS SOON AS I REQUESTED A RENTAL CAR, THE PART AUTOMATICALLY APPEARED. OVER $400 WORTH OF WORK. *JB
Fuel system, Gasoline, Electrical system, Engine, Sep 3, 2013
I BOUGHT MY CAR NEW IN 2009. SUMMER OF 2011, IT STARTED DYING WHEN STOPPED AT RED LIGHTS OR ANY STOPS. IT DID THIS MOSTLY WHEN IT WAS .25 TANK OF GAS OR LESS AND THE WARMER THE WEATHER. I TOOK IT TO THREE DIFFERENT MECHANICS AND NO ONE COULD FIGURE OUT WHAT WAS TRULY WRONG. WHEN THEY PLUGGED IT IN ALL IT SAYS IS EMISSION PROBLEM. IT HAPPENED SO INCONSISTENTLY IT WAS HARD TO EXPLAIN OR DIAGNOSE. I HAD FORD REPLACE A VAPOR SENSOR OF SOME SORT IN SUMMER OF 2012 WHEN IT WAS DOING IT AGAIN. IT HAS NEVER RAN THE SAME SINCE 2011 WHEN I FIRST HAD PROBLEMS. NOW IT IS LOSING POWER AS I DRIVE DOWN THE ROAD. IT LOSES POWER COMPLETELY, YOU PUSH THE GAS AND THERE IS NOTHING AND I HAVE TO PULL OVER OR LET IT ROLL TO A STOP AND IT JERKS OR DIES. I AM TAKING IT TO FORD SERVICE TOMORROW AND ONCE IT IS FIXED I AM TRADING IT IN AND NOT BUYING ANOTHER FORD AGAIN. *JB
Fuel system, Gasoline, Engine, Sep 3, 2013
2009 FORD ESCAPE 40K MILES. DRIVING DOWN THE ROAD IN NORMAL DRIVING CONDITIONS THE VEHICLE STARTED SHAKING SLIGHTLY THE IDLE STARTED FLUCTUATING AND THE TACHOMETER STARTED RAPIDLY SPIKING UP AND DOWN AS WELL AS A LOSS OF ACCELERATION. THE VEHICLE ALSO IS STALLING. SHUTTING THE ENGINE OFF AND RESTARTING VEHICLE TEMPORARILY FIXES THE PROBLEM. IT WOULD APPEAR IT IS THE SAME THROTTLE BODY ISSUE EVERYONE ELSE IS HAVING. BROUGHT THE VEHICLE IN FOR SERVICE THE DEALER SAID IT WAS NOT COVERED UNDER WARRANTY OR MY EXTENDED WARRANTY THAT I PURCHASED. *JB
Engine, Sep 2, 2013
HEAD CYLINDER WAS CRACKED AND WAS INFORMED THAT IT WAS A MANUFACTURE DEFECT, DUE TO CAR DID NOT OVER HEAT AND WAS IN NORMAL WEAR AND TEAR CONDITON. *JS
Power train, Other or unspecified, Engine, Aug 30, 2013
TWO TIMES TODAY, WHILE I WAS DRIVING, MY 2009 FORD ESCAPE STALLED WHILE I WAS DRIVING. THE FIRST TIME I WAS IN THE MIDDLE OF AN INTERSECTION AROUND NOON ON A SIX LANE ROAD, AND THE SECOND TIME LUCKILY I WAS IN MY NEIGHBORHOOD. THIS IS RIDICULOUSLY UNSAFE, AND FORD HAS TAKEN NO RESPONSIBILITY.
Engine, Aug 30, 2013
ENGINE LOSES POWER SUDDENLY AND THE WRECH COMES ON AND I HAVE TO DRIVE OFF TO THE SIDE OF THE ROAD. WHEN I TURN THE CAR OFF AND RESTART IT THE WRENCH GOES OFF OF THE SCREEN AND THE CAR DRIVES NORMAL FOR A FEW DAYS BEFORE IT DOES IT AGAIN.
Engine, Aug 30, 2013
ENGINE LOST POWER WHILE DRIVING, BEGAN TO SPUTTER WHEN GAS PEDAL WAS ENGAGED. VEHICLE WAS TOWED TO NEAREST FORD DEALER. PROBLEM DIAGNOSED AS "NEEDING THROTTLE BODY," WHICH CONTROLS AIR FLOW TO ENGINE AND WAS "STUCK IN EITHER THE OPEN OR CLOSED POSITION." I WAS ADVISED THAT THE PART WAS BACK ORDERED, AND REPAIRS COULD TAKE SEVERAL WEEKS.
Power train, Vehicle speed control, Engine, Aug 29, 2013
I WAS DRIVING APPROX 60 MPH WHEN MY CAR JUMPED DOWN TO APPROX 25 MPH AND WRENCH LIGHT CAME ON. I HAD TO COAST TO SIDE OF ROAD TO GET OFF HIGHWAY. WHEN I SHUT THE CAR OFF AND RESTARTED IT I WAS ABLE TO DRIVE TO SAFTEY BUT THEN IT HAPPENED AGAIN AND CAR HAD TO BE TOWED TO THE FORD DEALER FOR THEM TO CHARGE ME 585.00 AND REPLACE THE THROTTLE BODY. I HAVE READ THIS HAS HAPPENED TO MANY PEOPLE AND THIS REALLY SHOULD BE A RECALL.
Engine, Fuel/propulsion system, Aug 28, 2013
WHEN SLOWING DOWN ENGINE WOULD STALL AT ANY SPEED. SLOWLY PROGRESSED INTO A HESITATION FROM A RED LIGHT. SPARATIC IDLE AFTER STOPPING. WRENCH LIGHT WOULD COME ON EVERY TIME. NOW CHECK ENGINE LIGHT AND WRENCH LIGHT ON TOGETHER. *TT
Engine, Aug 28, 2013
I WAS ON MY WAY TO WORK WHEN SUDDENLY MY VEHICLE WOULD NOT LET ME ACCELERATE. I PULLED OVER AND TURNED ON MY HAZARDS. A LITTLE WRENCH LIGHT POPPED UP, WHICH I LATER LOOKED UP AND REALIZED ITS THE THROTTLE BODY. I TURNED OFF MY CAR AND STARTED IT BACK UP AND IT WENT AWAY. I JUST PURCHASED THIS VEHICLE IN MARCH AND HAVE HAD NO OTHER PROBLEMS WITH IT. THERE WERE NO WARNINGS PRIOR TO THIS INCIDENT. I HAVE TAKEN GOOD CARE OF THIS VEHICLE AND THERE SHOULD BE NO REASON FOR THE THROTTLE BODY TO BE FAILING ALREADY. *TT
Vehicle speed control, Engine, Aug 26, 2013
FIRST INCIDENT 1-3-12, TOOK TO FORD DEALERSHIP, THEY REPLACED THE THROTTLE BODY. THEN ON 8-10-13 THE CAR JUST DIED GOING UP MY DRIVE WAY, BUT IT CRANKED RIGHT BACK UP. THEN ON 8-11-13 THE ENGINE QUIT AGAIN GOING ABOUT 10 MPH. IT CRANKED RIGHT BACK UP. I TOOK IT IN TO FORD DEALERSHIP ON TUESDAY 8-13-13 AND THEY COULD NOT FIND ANYTHING WRONG. I , THEN SAW ON THE NEWS A REPORT ABOUT FORD ESCAPES STALLING AND THE THROTTLE BODY ISSUE. THIS EXAMPLE ON THE NEWS HAPPENED ON AN EXPRESSWAY. FORTUNATELY THEY WERE NOT HURT. MY QUESTION IS HOW DO I KNOW FOR SURE IF THE THROTTLE BODY IS BAD AGAIN ON MY ESCAPE.? IT STALLED 2 TIMES WHILE MOVING, BUT THEY COULD NOT FIND ANYTHING. I AM AFRAID TO DRIVE IN HEAVY TRAFFIC. *TR
Power train, Engine, Aug 26, 2013
I WAS DRIVING ABOUT 45 MILES PER HOUR, FELT A JOLT IN THE VEHICLE AND ACCELERATION BEGAN TO DECREASE RAPIDLY, NO MATTER HOW HARD I PRESSED ON THE GAS. I LUCKILY WAS AT A LOW-TRAFFIC SPOT WITH A VEER-OFF AREA NEARBY THAT I WAS ABLE TO COAST OVER TO WITH MY FOUR-WAYS ON. I WAS ABLE TO AVOID TRAFFIC. THE THROTTLE/POWERTRAIN LIGHT CAME ON AS THE VEHICLE CAME TO A STOP. I WAS ABLE TO TURN THE VEHICLE OFF AS IT WAS LIGHTLY SHAKING, TURN IT BACK ON WITH NO ISSUE, AND SLOWLY DRIVE THE VEHICLE ABOUT 3 MILES TO THE NEAREST FORD DEALERSHIP. THEY WERE ABLE TO (NEXT DAY) VERIFY MY FEARS THAT IT WAS THE PENDING RECALL ISSUE, THE THROTTLE BODY HAD GONE BAD. THEY REPLACED IT FOR $620 (INCLUDING LABOR) WITHIN 2 HOURS AND TOLD ME TO HOLD ONTO MY RECEIPT BECAUSE THERE WOULD MOST LIKELY BE A RECALL. THEY TOLD ME THAT THEY'VE REPLACED MANY OF THESE LATELY. I'M VERY LUCKY THAT I WASN'T ON THE HIGHWAY WITH MANY VEHICLES MOVING AT A HIGH SPEED AROUND ME, OR ELSE I COULD HAVE BEEN INJURED IF I COULDN'T FIND A PLACE TO PULL OFF. *TR
Power train, Engine, Aug 22, 2013
MY WIFE OWNS A 2009 FORD ESCAPE PURCHASED NEW FROM A DEALER AND THERE HAVE BEEN SO MANY ISSUES WITH THE VEHICLE I QUESTION IF THERE WASN?T SOME TYPE OF FLAW IN THE MANUFACTURING PROCESS OR AT THE VERY LEAST, SOME TYPE FAILURE IN THE QUALITY CONTROL PROCESS. WITHIN WEEKS OF PURCHASING THIS FORD ESCAPE WE HAD TO TAKE THE VEHICLE BACK TO THE DEALER FOR AN OIL LEAK AND TRANSMISSION PROBLEMS. AFTER 2 OR 3 TRIPS TO THE DEALER, THE OIL LEAK WAS FIXED BUT THE TRANSMISSION ISSUES (2 OVERHAULS AND THEN REPLACEMENT) CONTINUED FOR YEARS. THANKFULLY, FORD COVERED AND THE DEALER COVERED 2/3 OF THE COST OF THE SECOND TRANSMISSION OVERHAUL AND ALMOST ALL OF THE COST FOR THE TRANSMISSION REPLACEMENT. ALL OF THIS WORK WAS COMPLETED AT THE FORD DEALER SHIP IN METER GEORGIA. NICE FOLKS, WE HAVE NO ISSUE WITH THE DEALERSHIP. APPROXIMATELY 6 MONTHS AGO, DUE TO LOW ENGINE POWER AND USING OIL, WE HAD THE VEHICLE WORKED ON AT A LOCAL SHOP. THAT TOTAL COST FOR REPAIR WAS 1600 DOLLARS. LAST WEEK DUE TO A MASSIVE OIL LEAK WE HAD TO HAVE THE VEHICLE TOWED IN A LOCAL SHOP. THE FORD ESCAPE APPEARS TO HAVE A CRACKED TIMING BELT COVER. HAVING NEVER HEARD OF A VEHICLE HAVING A CRACKED TIMING BELT COVER, I DECIDED TO DO SOME RESEARCH; A CURSORY INTERNET SEARCH REVEALS MANY, MANY COMPLAINTS OF 2009 FORD ESCAPES WITH CRACKED TIMING BELT COVERS. FOR OUR VEHICLE THIS WILL MAKE FIVE MAJOR REPAIRS AND NUMEROUS MINOR ISSUES IN A VEHICLE NOT 4 YEARS OLD!! THERE HAS TO BE SOME MANUFACTURING PROCESS WITH THESE VEHICLES. VIN [XXX] 2009 FORD ESCAPE XLS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Engine, Aug 20, 2013
DRIVING DOWN THE HIGHWAY AT 60MPH WHEN CAR SLOWED DOWN TO 10-15MPH. HAD TO PLACE MY EMERGENCY LIGHTS ON IN ORDER NOT TO GET HIT BY PASSING VEHICLES AND MOVE TO THE EMERGENCY LANE. I HAD TO TURN OFF THE CAR IN ORDER FOR THE ACCELERATOR TO WORK AGAIN. AFTER THE FIRST INCIDENT THE VEHICLE KEPT ON STALLING. TOOK THE VEHICLE TO THE DEALER AND IT TURNS OUT ITS THE THROTTLE BODY THATS MALFUCTIONING. THE WARRANTY I PURCHASED DOES NOT COVER THIS TYPE OF PART, I DONT EVEN HAVE A YEAR WITH THIS VEHICLE. IN DOING MY RESEARCH I FIND OUT THAT THERE HAS BEEN AN INVESTIGATION ON THIS VEHICLE ON FORESAID PROBLEM AROUND THE TIME I PURCHASED THE VEHICLE. THE INVESTIGATION IS STILL OPENED. INVESTIGATION NUMBER PE13-003. THE FORD DEALERSHIP IS CHARGING ME CLOSE TO $700 IN ORDER TO GET THIS PART FIXED. THEY DID NOT PROVIDE THIS INFORMATION TO ME I HAD TO LOOK IT UP MYSELF. THEY ALSO DID NOT PROVIDE ME WITH A RENTER CAR I HAD TO PURCHASE ONE ON MY OWN. ITS JUST UNFAIR. *TR
Power train, Vehicle speed control, Engine, Aug 20, 2013
SUNDAY AUGUST 18, 2013 9:30 PM DRIVING BACK FROM STORE ON HIGHWAY 17 WRENCH SHOWED UP ON DASH AND CAR SLOWED DOWN AND CAME TO A COMPLETE STOP. I PUSHED THE GAS BUT NOTHING HAPPENED. TRAFFIC WAS BEHIND ME A I FEARED GETTING HIT. I WAS ABLE TO GET TO THE SIDE OF THE ROAD TO AVOID AN ACCIDENT. TURNED CAR OFF AND WAITED FOR A FEW SECONDS. TURNED KEY IN IGNITION AND CAR STARTED AND RAN JUST FINE. 8/19/13, DRIVING DAUGHTER TO SCHOOL ON HIGHWAY 80 VEHICLE DID THE SAME THING BUT SPUTTERED TWICE. NEEDLESS TO SAY SHEER PANDEMONIUM! DAUGHTER SCREAMING AND CRYING BECAUSE HIGHWAY 80 IS VERY CONGESTED AND THE SPEED IS 55 TO 60 MPH. MANAGED TO GET TO SIDE OF HIGHWAY, REPEATED WHAT I DID THE NIGHT BEFORE AND CAR STARTED JUST FINE, WAS ABLE TO GET DAUGHTER TO SCHOOL AND MYSELF TO WORK. 8/20/13, IT HAPPENED AGAIN. ON HIGHWAY 80, GOT TO SIDE OF ROAD AND STARTED CAR UP AGAIN. GOT DAUGHTER TO SCHOOL AND ON THE WAY TO WORK CAR STOPPED AGAIN. STARTED CAR AGAIN AND GOT TO WORK -- CALLED FORD AND TOOK CAR TO SHOP. HAD TO START CAR GAIN AS IT SLOWED DOWN AND WOULD ONLY GO NO MORE THAN 5 MPH. CAR IS AT SHOP RIGHT NOW. WAITING FOR FORD TO CALL ME. CAR IS UNDER WARRANTY AS I PURCHASED THE EXTENDED WARRANTY PACKAGE. *TR