2009 Ford Escape

Problems, recalls and owner-reported issues

Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 1,693

Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.

Primary concernSteering828 reports · 49% of complaints
Owner complaints1,693Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Steering828
  2. Power train301
  3. Vehicle speed control279
  4. Engine254
  5. Electrical system143
  6. Fuel/propulsion system116
  7. Service brakes108
  8. Fuel system88

Recalls and investigations

  1. Suspension, front, wheel bearingJun 3, 2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

    Campaign 15E045000 on NHTSA.gov

  2. Steering, electric power assist systemMay 29, 2014

    Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

    If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

    Campaign 14V284000 on NHTSA.gov

  3. EquipmentSep 3, 2010

    MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

    AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.

    MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.

    Campaign 10E043000 on NHTSA.gov

Representative owner complaints: power train

301 reports, newest first. Show all

  1. Power train, Engine, Fuel/propulsion system, Aug 1, 2017

    WAS ACCELERATING AFTER COASTING TO SLOW DOWN FOR A TURN ON CITY STREETS. ENGINE STALLED OUT AND SERVICE, OIL, AND BATTERY LIGHTS ALL ILLUMINATED ON THE PANEL. VEHICLE LOST ALL POWER AND HAD TO COAST TO A STOP. PUT IT IN PARK, TURNED OFF AND RESTARTED WITH NO ISSUE. THIS IS THE 5TH TIME THIS HAS HAPPENED IN THE LAST 18 MONTHS, ALL IN SIMLIAR SCENARIOS WHERE ACCELERATING AFTER COASTING.

  2. Power train, Jan 9, 2017

    2009 FORD ESCAPE LEAKING OIL IN GARAGE AND GOT WORSE. LEAKING FRONT DRIVERS SIDE. AXEL SEAL LEAKING AND WAS CHANGED. BUT LEAK CONTINUED. RETURNED TO GARAGE AND FOUND OUT NUMEROUS COMPLAINTS WITH MANUFACTURING PROBLEM FROM 2008 TILL 2014. HAD TO ORDER AND REPLACE ANOTHER NEW SEAL, BUSHINGS, HALF SHAFT AXEL. WAS TOLD THERE WAS A POSSIBLE FIRE IF NOT FIXED IN TIME. THIS LEAKED WHILE SITTING IN GARAGE AND GOT WORSE AS DRIVEN.

  3. Power train, Engine, Nov 17, 2016

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH ON A HIGHWAY, THE VEHICLE DRASTICALLY DECELERATED TO BELOW 40 MPH. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE CONTINUED TO LOSE POWER. THE CONTACT COASTED OFF THE ROAD AND RESTARTED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

  4. Power train, Nov 12, 2016

    WHILE DRIVING OUR VECHILE THE WRENCH LIGHTS COMES ON , THEN WE FILL A JERK TURN THE CAR OFF AN ON. THEN IT IS OKAY FOR A LITTLE WHILE THEN THE SAME THING HAPPENS AGAIN, BUT THE ENGINE LIGHTS COMES ON AS WELL. NOT SAFE TO DRIVE. UNFAIR THAT IT IS ONLY COVERED AFTER SO MANY MILES. WHEN YOU KNOW YOU HAVE A BIG PROBLEM IN THE BEGINNING. WE BROUGHT OUR CAR USED WITH 51,000 MILSES. WE TRIED TO GET IT IN THE DEARLSHIP EVERYTIME THE LIGHT CAME ON. BUT NOTHING. WHAT ARE WE SUPPOSED TO DO NOW. THE LIGHTS COMES ON WHILE THE CAR IS MOVING.

  5. Power train, Engine, Fuel/propulsion system, Jul 25, 2016

    PLEASE SEE THIS CLIP ON YOUTUBE THAT EXPLAINS OUR ISSUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=UCUSQJ3-EVK MY VEHICLE, WITHOUT WARNING WILL LOSE POWER AND THE WRENCH LIGHT APPEARS. SAME THING, MECHANIC HAS NO CLUE. WHY CAN'T FORD FIGURE THIS OUT. IT'S DANGEROUS. MY WIFE HAS STALLED SEVERAL TIMES IN TRAFFIC. WHAT CAN BE DONE? THANK YOU! *TR

  6. Power train, Fuel/propulsion system, Jul 3, 2016

    WRENCH LIGHT KEEP COMING ON IN MOTION

  7. Power train, Jun 27, 2016

    WRENCH LIGHT ILLUMINATED ON INSTRUMENT CLUSTER AND VEHICLE WENT INTO "LIMP MODE", AND COULD NOT MAINTAIN SPEED ABOVE 20 MPH. THIS OCCURRED WHILE DRIVING AT FREEWAY SPEEDS AND WAS VERY CONCERNING. I DROVE HOME IN THE RIGHT HAND LANE, WITH HAZARDS ON, ALONG BACK ROADS TO AVOID INTERSTATE SPEEDS. CAR ACTUALLY DROPPED TO LESS THAN 10 MPH WHILE DRIVING UP HILL. TOOK IT TO MY DEALER WHO CONFIRMED THAT THE THROTTLE BODY WAS BAD. THEY SAID THAT FORD WOULD NOT COVER THE COSTS, ESTIMATED AT $400.

  8. Power train, Apr 14, 2016

    WHILE DRIVING VEHICLE NORMALLY, ALL OF THE SUDDEN WITHOUT WARNING THE WRENCH INDICATOR WARNING LIGHT TURNS ON, AND THERE'S IMMEDIATE LOSS OF POWER. MOTOR BEGINS TO STRUGGLE, AND THERE IS NO RESPONSE WHEN HITTING THE GAS PEDAL. STRUGGLES TO EVEN MAKE IT TO GETTING TO THE SIDE OF THE ROAD TO AVOID TRAFFIC ACCIDENT. AFTER TURNING OFF VEHICLE, WAITING A COUPLE OF MINUTES, THEN RESTARTING VEHICLE, IT WILL DRIVE NORMALLY AGAIN, & THE WRENCH LIGHT IS NO LONGER THERE. HOWEVER, THIS SCENARIO KEEPS OCCURRING. IT STARTED HAPPENING ABOUT ONCE A WEEK, THEN A COUPLE OF TIMES A WEEK, & THEN TO SEVERAL TIMES IN A SINGLE DAY.

  9. Power train, Nov 24, 2015

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO OPERATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WOULD BE SERVICED WITHIN A WEEK WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS UNAVAILABLE. UPDATED 02/19/16*LJ

  10. Suspension, Power train, Vehicle speed control, Nov 23, 2015

    MY 2009 FORD ESCAPE HAS DIFFICULTY GETTING ENOUGH MOMENTUM TO ACCELERATE ON THE HIGHWAY, THIS IS A DAILY STRUGGLE. YESTERDAY I WAS TRYING TO PASS AN 18-WHEELER AS IT WAS DRIFTING INTO MY LANE; AS I EAGERLY PRESSED ON THE GAS MY CAR JUMPED AND CONTINUED TO COAST AT THE SAME SPEED. EARLIER THIS MONTH, I HAD TO DECELERATE FROM 40 MPH TO A FAIRLY ABRUPT STOP AND MY CAR WAS UNABLE TO. I JUST HAD MY BRAKE PADS REPLACED SO I KNEW THAT WASN'T THE PROBLEM, MY CAR JOLTED A TOTAL OF 7 TIMES BEFORE COMING TO A COMPLETE STOP. I ALMOST CRASHED INTO THE CAR IN FRONT OF ME. EVERY TIME I DRIVE MY CAR IT SOUNDS LIKE ITS GOING TO FALL APART, THE RATTLING COMING FROM THE SUSPENSION IS CONSTANT. I GET MY FORD ESCAPE CHECKED UP EVERY MONTH, BECAUSE OF ALL THE PROBLEMS I HAVE. THIS CAR IS A HAZARD TO MY SAFETY, AND I DO NOT FEEL COMFORTABLE DRIVING IN THIS ROLLING PLASTIC DEATH TRAP. IT'S INFURIATING THAT THE GOVERNMENT CLAIMS A DEFECTIVE ELECTRONIC THROTTLE BODY TO BE NOT HARMFUL ENOUGH TO HAVE A RECALL. I COULD HAVE DIED FROM IN BOTH INSTANCES WHICH I SPECIFIED IN THIS COMPLAINT, SOMETHING NEEDS TO BE DONE ABOUT THIS.

  11. Steering, Power train, Electrical system, Nov 18, 2015

    MY FORD ESCAPE ELECTRONIC POWER STEERING HAS BEEN ACTING ERRATICALLY. IT SEEMS TO WORK FINE SOMETIMES, BUT THEN TURNS OFF AT OTHER TIMES. THIS MAKES IT EXTREMELY HARD TO TURN THE VEHICLE.

  12. Steering, Suspension, Power train, Oct 18, 2015

    POWER STEERING HAS GONE OUT HAVE REPLACE FRONT INNER BEARING,TRANSMISSION LINES, KEEP UP ON ALL MY MAINTAINED RECORDS SINCE I BOUGHT THE VEHICLE IN SEPT 2014' AND HAVE ALL OTHER MAINTAIN ECONOMIC RECORDS.

  13. Power train, Aug 31, 2015

    I HAVE HAD MY 2009 FORD ESCAPE IN THE FORD DEALER 5 TIMES FOR NHTSA # 10055321. THIS WEEK WILL BE 3 TIMES IN THE LAST 3 WEEKS. I DON'T KNOW HOW THIS IS NOT A RECALL. FORD THEMSELVES SAID IT HAPPENS ON LIKE EVERY ESCAPE.

  14. Power train, Engine, Fuel/propulsion system, Aug 2, 2015

    VEHICLE STALLED AND WENT INTO "LIMP-HOME" MODE AFTER ACCELERATING FROM A STOPPED CONDITION.("LIMP-HOME" MODE IS A MODE PROGRAMMED BY FORD ENGINEERS TO ONLY ALLOW THE VEHICLE TO MOVE FORWARD UNDER LIMITED POWER, GENERALLY ONLY 1-2 MPH.) I LATER FOUND OUT THAT THIS WAS DUE TO A FAULTY ELECTRONIC THROTTLE BODY. THE VEHICLE THEN STALLED AN ADDITIONAL TWO TIMES ABOUT TWO WEEKS APART FROM THE FIRST INCIDENT. I WAS ABLE TO USE MY OWN OBD II CODE SCANNER TO DETECT THE ERROR CODE P2111. I FOUND OUT THAT THIS COMPONENT WAS DETERMINED TO BE FAULTY AND FORD MOTOR CORPORATION ISSUED AN EXTENDED WARRANTY COVERAGE FOR THIS COMPONENT. HOWEVER, FORD WILL ONLY REPLACE THIS PART IF THEY ARE ABLE TO DOCUMENT THE ERROR CODE THEMSELVES ON THEIR CODE SCANNER. THE PROBLEM LIES IN THE DESIGN OF THIS VEHICLE IN THAT IT WON'T STORE THIS PARTICULAR CODE. WHEN THE VEHICLE STALLS, THE ONLY COURSE OF ACTION IS TO TURN OFF THE IGNITION AND TURN IT BACK ON IN HOPES OF RESETTING THE TRHOTTLE BODY. THIS WORKS BUT IT CANCELS THE ERROR CODE. THE DRIVER IS FORCED TO EMPLOY THIS TECHNIQUE TO CONTINUE THEIR TRAVEL OR FACED WITH THE OPTION OF WAITING FOR FORD TO COME AND SCAN FOR THE CODE THEMSELVES. IF THIS HAPPENS AFTER NORMAL WORK HOURS, THIS OF COURSE IS NOT AN OPTION. THE FACT THAT THIS ERROR CODE ERASES ITSELF IN AN ATTEMPT TO GET THE VEHICLE MOVING AGAIN IS A CATCH 22 SITUATION AND ONE THAT FORD SHOULD CORRECT. I WAS FORCED TO PURCHASE MY OWN REPLACEMENT THROTTLE BODY SINCE FORD WOULD NOT REPLACE IT.

  15. Power train, Engine, Jun 19, 2015

    LOST POWER WHILE DRIVING IN THE MIDDLE LANE ON RT. 17 SOUTH NEAR RAMSEY NJ. ENGINE WAS STILL ON BUT RPM`S WAS VERY ERRATIC. WRENCH WARNING LIGHT CAME ON THE CHECK ENGINE LIGHT CAME ON. ISSUES WITH ELECTRONIC THROTTLE NOTED ON WEB SITES FOR FORD ESCAPE MODELS. UPDATED 10/01/15*LJ

  16. Power train, Fuel/propulsion system, Jun 18, 2015

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE FUEL CAP WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL CAP MALFUNCTIONED AND THE TRANSMISSION DEVELOPED A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

  17. Power train, Fuel/propulsion system, Apr 30, 2015

    DRIVING TO WORK THIS MORNING AT 70 MPH IN THE FAR LEFT LANE, CAR AGAIN SUDDENLY LOSES POWER, SLOWS WAY DOWN, NO RESPONSE WHEN PUSHING ON GAS PEDAL AND THE WRENCH LIGHT WAS ON AGAIN. TURNED ON HAZARDS AND HAD TO CROSS 4 LANES OF HEAVY MORNING COMMUTING TRAFFIC TO GET OFF THE FREEWAY. AS I STOPPED THE CAR, AGAIN IT ACTED LIKE IT WAS GOING TO STALL OUT. PUT THE CAR IN PARK AND TURNED OFF THE MOTOR. TURNED THE CAR BACK ON, WHICH DIDN'T FIRE UP AS USUAL, BUT IT DID RESTART. PUT THE CAR IN DRIVE AND DROVE TO WORK WITHOUT INCIDENT. I AM SCARED TO DRIVE THIS CAR ANYMORE! PEOPLE ON THE FREEWAY WERE NOT WILLING TO SLOW DOWN TO LET ME OVER, THE KEPT FLYING AROUND ME. I CALLED TWO DEALERSHIPS AND EXPLAINED WHAT WAS HAPPENING AND BOTH SAID THEY WOULD HAVE TO CHARGE ME TO DIAGNOSE THE PROBLEM REGARDLESS OF THE REPORTED THROTTLE BODY ISSUES. THEY TOLD ME IF THE PROBLEM DIDN'T HAPPEN WHEN THEY TEST DROVE MY CAR OR IF THE CODE DIDN'T COME UP THAT THERE WAS NOTHING THEY COULD DO FOR ME. I WOULD JUST HAVE TO HOPE IT WOULDN'T HAPPEN AGAIN!? *TR

  18. Power train, Electrical system, Feb 20, 2015

    DRIVING ABOUT 50MPH WHEN THE CAR JUST STOP ACCELERATING. ENGINE STILL RUNNING BUT NO ABILITY TO MOVE. A RED WRENCH STARTS FLASHING WHEN THIS HAPPENS. *TR

  19. Power train, Vehicle speed control, Feb 16, 2015

    MY VEHICLE STALLED AND CAME TO A COMPLETE STOP FROM NORMAL DRIVING SPEEDS. IT CONTINUED TO DRIVE AT ABOUT 5MPH AND THEN THE LITTLE GREEN WRENCH LIGHT CAME ON THE INSTRUMENT PANEL. WHEN TURNED OFF AND RE-STARTED, THE CAR RAN FINE FOR THE TRIP HOME. THIS PROBLEM CONTINUES TO OCCUR; SOMETIMES IT WON'T HAPPEN FOR A WEEK OR SO, SOMETIMES IT HAPPENS MULTIPLE TIMES A DAY. I BELIEVE IT TO BE AN ISSUE WITH THE THROTTLE BODY BUT THE FORD DEALERSHIP WILL NOT REPLACE IT UNDER CONSUMER SATISFACTION PROGRAM 13N03 BECAUSE THE COMPUTER READS NO ERROR CODE. THEY, INSTEAD, SUGGEST IT MIGHT BE AN ISSUE WITH THE TRANSMISSION... BUT THESE ARE NOT TYPICAL 'SYMPTOMS' FOR A TRANSMISSION ISSUE AND SEVERAL OTHER OWNERS HAVE REPORTED THIS EXACT PROBLEM WHEN A FAULTY THROTTLE BODY IS PRESENT. I HAVE CONTACTED FORD CUSTOMER SERVICE AND HOPE TO HAVE THIS ISSUE RESOLVED ASAP AS IT WILL HAPPEN REGARDLESS OF WHETHER I AM GOING 10, 40, OR 70MPH AND IS INCREDIBLY DANGEROUS! *TR

  20. Power train, Jan 13, 2015

    ESCAPE WENT INTO LIMP MODE 4 TIMES WITHIN THE PAST FEW MONTHS- CURRENTLY HAS A FIELD SERVICE ACTION NUMBER FOR THIS PROBLEM 13N03, BUT FORD HAS SET SUCH LIMITS.... DEALER MUST BE ABLE TO DUPLICATE THE INCIDENT, BUT WITH THIS POWER LOSS - IT HAPPENS WHEN IT HAPPENS. FORD DOES NOT WANT TO COVER REPAIR UNTIL THAT TIME. SO, I HAVE AN ESCAPE THE STALLS... WHEN AND WERE IT WANTS, CURRENTLY CAR AT THE DEALER.... NEVER RECEIVED LETTER FROM FORD.... *TR

  21. Engine and engine cooling, Power train, Jan 12, 2015

    ON THE FREEWAY PRESSED GAS-CAR DID NOT RESPOND, STALLING. PUT IT IN NEUTRAL, SLOWED, BACK TO DRIVE, ROUGH SHAKING, HARD TO CONTROL. VERY SCARY! GOT OFF AT THE CLOSEST EXIT -CAR WAS NOT RESPONDING. 3 PASSENGERS. I BOUGHT THIS CAR 6 DAYS PRIOR-SO VERY SCARY. *TR

  22. Power train, Jan 10, 2015

    SPEED DECELERATED ON INTERSTATE. COULD NOT INCREASE SPEED. ENGINE, SOUND SYSTEM, LIGHTS AND STEERING MAINTAINED OPERABLE. HAD TO COAST TO OUTSIDE LANE AND EXIT FREEWAY. WRENCH LITE CAME ON AND MANUAL INDICATED THROTTLE CONTROL. HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS ISSUE. HAD BEEN EXPERIENCING SLOW SPEED ACCELERATION, BIT NEVER THIS. IT WAS A TRUE STATE OF PANIC IN 5PM RUSH HOUR TRAFFIC. *TR

  23. Power train, Engine, Jan 4, 2015

    VEHICLES FEELS LIKE ITS GOING TO STALL THEN ACCELERATES. IT HAS BEEN RECALIBRATED BEFORE BUT, TWO MONTHS LATER WE ARE HAVING THE SAME PROBLEM. THERE IS ALSO A LEAK ON THE LEFT SIDE OF THE VEHICLE LOOKS TO BE TRANSMISSION OIL. ALSO, WE CAN NO LONGER OPEN THE TAIL GATE. *TR

  24. Power train, Electrical system, Dec 13, 2014

    MAKING A TURN, MY CAR JERKED AND COULD NOT ACCELERATE. WE HAD TO CRUISE TO OUR DESTINATION WHICH WAS CLOSE THANK GOD. I CALLED FORD AND THEY TOLD ME TO BRING IT IN. I TOLD THEM I WAS UNSURE IF IT WAS DRIVABLE. HE THEN TOLD ME HE COULDN'T TELL ME WHAT IT WAS TIL I BROUGHT IT IN. THEN TOLD ME I COULD TAKE IT IN TODAY BUT WON'T GET CHECKED TIL MONDAY. HE GOT MY NAME AND NUMBER. WE WENT TO VARIOUS AUTO PLACES FOR OPINIONS AND SOLUTIONS. WE THOUGHT WE FIGURED IT OUT BUT A FEW HOURS LATER IT DID IT AGAIN. MY HUSBAND WENT BACK TO PEP BOYS BUT WAS TOLD THEY COULD NOT RUN DIAGNOSTICS BECAUSE THE LIGHT WAS NOT ON. I WAS LOOKING ONLINE AND NOTICED A COMPLIANT WAS MADE ABOUT THIS ISSUE AND WENT TO THE FORD WEBSITE AND SAW IT UNDER THE RECALL UNDER MY VIN. MY HUSBAND CALLED THE DEALERSHIP AND TALKED TO A MANGER ASKING WHY I WAS NEVER NOTIFIED. HE EXPLAINED ITS NOT REALLY A RECALL BUT HAD AN EXTENDED WARRANTY IF IT MEETS THE CRITERIA. WE EXPLAINED THAT THE FIRST MAN NEVER MENTIONED ANYTHING NOR DID HE BOTHER TO LOOK UP MY INFORMATION TO SEE IF I HAD THE RECALL. THE MANAGER APOLOGIZED AND SAID FOR ME TO TAKE IT IN MONDAY AND HE WOULD HANDLE MY SITUATION. I'M APPALLED THAT I WAS NOT NOTIFIED. THIS IS VERY DANGEROUS, ESPECIALLY BECAUSE I HAVE MY 2 YEAR OLD DAUGHTER IN THE CAR WITH ME MOST OF THE TIME. GOD FORBID MY CAR WOULD HAVE STALLED ON THE HIGHWAY AND I WOULD HAVE CAUSED AN ACCIDENT BECAUSE MY CAR LOST POWER ALL OF A SUDDEN. I NEVER GOT ANY NOTIFICATION FROM FORD ABOUT THE RECALL NOR THE WARRANTY. I THINK THIS IS VERY INCONSIDERATE AS PEOPLE'S LIVES ARE AT STAKE. I PRAY THAT NO ACCIDENTS, INJURIES OR DEATHS OCCURRED BECAUSE OF FORD'S NEGLIGENCE. MY VEHICLE FITS THE WARRANTY CRITERIA SO I HOPE I WON'T BE CHARGED FOR REPAIRS. I HOPE THE MANAGER KEEPS HIS WORD. THE ONLY MONEY I HAVE IS FOR CHRISTMAS. IF I HAVE TO PAY FOR REPAIRS, I CAN'T BUY GIFTS FOR MY FAMILY OR MY DAUGHTER. *TR

  25. Power train, Nov 20, 2014

    MY THROTTLE/POWERTRAIN LIGHT WENT ON AND I FOUND THAT A RECALL HAD BEEN PLACED AND I WAS NEVER CONTACTED BY FORD WITH A RECALL LETTER. *TR