2009 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.
Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints: steering
828 reports, newest first. Show all
Steering, Feb 27, 2020
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT AT START-UP, THE POWER STEERING ASSIST FAULT MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE PERSISTED FOR APPROXIMATELY TWO WEEKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT POWER STEERING MODULE NEEDED TO BE REPLACED AND RECALIBRATED. THE CONTACT WAS INFORMED THAT THE REPAIR SHOULD BE PERFORMED BY AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Steering, Feb 24, 2020
1
Steering, Feb 24, 2020
AS I WAS BEGINNING TO DRIVE AWAY FROM A PARKED POSITION MY POWER STEERING WENT OUT AND I RECEIVED A ERROR MESSAGE POWER STEERING ASSIST FAULT. NOW MY CAR DOESN'T HAVE ANY STEERING ABILITY WITHOUT A LOT OF FORCE.
Steering, Feb 21, 2020
I HAVE BEEN HAVING ISSUES WITH THE ELECTRICAL POWER STEERING, WHEN TO THE DEALERSHIP THEY UPGRADED THE SOFTWARE OF THE POSITIONING SENSOR AND IT WORKED FOR AWHILE. NOW IT IS EVEN HARDER TO STEER, TOOK IT BACK TO THE DELEARSHIP AND THEY GAVE ME AN ESTIMATE OF 4300 DLLS TO FIX THE STEERING WHEEL ISSUE THAT WAS DETERMINED TO BE A SAFETY RECALL 14505. THEY ARE NOW SAYING THAT THE SAFETY RECALL WAS CLOSED ON MARCH 2016. I DON'T THINK IS FAIR THAT FORD CAN WALK AWAY FROM SAFETY ISSUES THAT CAN CREATE A RISK SITUATION TO THE OWNER OF THE VEHICLE.
Steering, Feb 21, 2020
A POWER STEERING ASSIST FAILURE LIT UP ON MY DASH AND I LOST MY POWER STEERING COMPLETELY WHILE I WAS TURNING INTO A PARKING LOT AND I ALMOST HIT ANOTHER VEHICLE. AFTER I SHUT OFF THE VEHICLE AND TURNED IT BACK ON IT WAS WORKING PROPERLY AGAIN. THE SAME THING HAPPENED AS I WAS ON THE HIGHWAY AND WAS VERY SCARY. I NOW HAVE NO POWER STEERING. I CALLED FORD DIRECTLY AS I FOUND OUT THERE WAS A RECALL ON THESE VEHICLES FOR THE YEAR PERTAINING TO MY VEHICLE. THEY NOTIFIED ME THAT IT WAS VIN SPECIFIC AND NOTHING COULD BE DONE TO HELP ME SINCE MY VIN DIDN'T FALL UNDER THE ONES AFFECTED. THE RIGHT YEAR AND MODEL BUT NOT THE RIGHT VIN. UNACCEPTABLE CONSIDERING IT'S THE SAME ISSUE. THIS WAS VERY UPSETTING CONSIDERING IT IS A KNOWN ISSUE AND MY SAFETY AND THE SAFETY OF OTHERS AROUND ME IS AT STAKE. DOING SOME RESEARCH I'VE NOTICED MANY MORE PEOPLE LIKE ME WITH EXACT SAME ISSUE AND I'M NOT SURE WHY FORD HAS DONE NOTHING TO ADDRESSED THIS. VERY UPSET WITH FORD. THIS VEHICLE WAS PURCHASED FOR A NEW DRIVER AS WELL. LUCKILY IT HAPPENED TO ME AND NOT TO HER. PLEASE ADDRESS THIS SAFETY CONCERN BEFORE SOMEONE IS SERIOUSLY INJURED.
Steering, Feb 20, 2020
TL* THE CONTACT OWN A 2009 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO AUTONATION FORD WHITE BEAR LAKE LOCATED AT 1493 CO RD E EAST, WHITE BEAR LAKE, MN 55110, TO BE DIAGNOSED HOWEVER, NO FAILURE CODE APPEARED. THE DEALER REPROGRAMMED THE POWER STEERING CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE EXPERIENCED THE FAILURE STATED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AND WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED DUE TO THE FAILURE OF THE POWER STEERING CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Steering, Feb 20, 2020
I DROVE TO THE GROCERY STORE AND PUT THE CAR IN PARK AND TURNED IT OFF TO GO SHOPPING. I CAME OUT TO LEAVE AND TURNED ON THE CAR BUT I COULDN'T TURN THE STEERING WHEEL.
Steering, Feb 19, 2020
MY POWER STEERING WENT OUT ON MY CAR WHILE DRIVING AT HIGHWAY SPEEDS AND DID NOT RETURN ONCE THE CAR WAS SHUT OFF AND RESTARTED. ONCE I WAS ABLE TO RETURN IT TO THE DEALERSHIP, A DIAGNOSTIC TEST SHOWED ERROR CODES OF B2278 AND B1342. BOTH CODES WERE COVERED UNDER ORIGINAL RECALL BY FORD RECALL NUMBER 14S05. MY CAR DID HAVE THE RECOMMENDED RECALL IN 2014 WHICH INCLUDED THE COMPUTER RESET. THIS OBVIOUSLY WAS NOT SUFFICIENT TO KEEP THE POWER STEERING PROPERLY WORKING AND I HAVE NOW BEEN QUOTED $2200 TO REPLACE THE ENTIRE STEERING COLUMN. I HAVE READ REPORTS THAT THIS RECALL DOES NOT POSE RISKS TO SAFETY AS THE POWER STEERING USUALLY IS OFF BY THE TIME THE CAR STARTS SO IT IS KNOWN WHEN DRIVING THE CAR FROM THE START. I CAN TELL YOU THAT, THAT HAS NOT BEEN OUR EXPERIENCE. THE POWER STEERING AS STOPPED WHILE DRIVING ON THE HIGHWAY. THIS VEHICLE IS OUR FAMILY CAR WHICH REGULARLY CONTAINS MY 4 AND 2 YEAR OLD CHILDREN. I AM OUTRAGED BY THE NUMBER OF SIMILAR COMPLAINTS I HAVE FOUND ONLINE AND YET WE ARE TOLD THIS RECALL WAS 'FIXED.' THIS RECALL NEEDS TO BE FURTHER INVESTIGATED AS IT ABSOLUTELY POSES POTENTIAL HARM.
Steering, Feb 18, 2020
POWER STEERING ASSIST FAULT HAS DISPLAYED BACK ONTO MY DASH. VEHICLE HAS NO POWER STEERING. FORD "RECALL" WAS PREVIOUSLY ISSUED WHICH LEAD TO RE-PROGRAMMING THE SENSOR YEARS AGO. NOW THE FAULT HAS RETURNED AND FORD WILL NOT DO ANYTHING ABOUT IT. POWER STEERING TORQUE SENSOR REPLACED AND THE FAULT IS STILL PRESENT WITH NO POWER STEERING. MAKES DRIVING DANGEROUS.
Steering, Feb 16, 2020
I DROVE MY 2009 FORD ESCAPE TO A LOCAL GAS STATION AND IT WAS RUNNING FINE . I SHUT THE CAR DOWN AND WHEN I CAME BACK OUT FROM THE STORE AND WENT TO LEAVE I HAD ABSOLUTELY NO POWER STEERING , THE MESSAGE POWER STEERING ASSIST FAULT CAME ACROSS THE DASH .
Steering, Feb 12, 2020
CAR DROVE GREAT ONE SECOND THEN NEXT POWER STEERING FAILED VEHICLE WAS STATIONARY
Steering, Feb 12, 2020
MY STEERING WHEEL HAS BEEN LOCKING UP. IT SEEMS TO HAPPEN WHEN I FIRST START TO DRIVE BUT IT HAS HAPPENED A COUPLE OF TIMES WHILE I WAS MAKING A TURN ON THE ROAD. I HAVE NOT DRIVEN IT ON THE HIGHWAY SINCE THIS HAS BEEN HAPPENING.
Steering, Structure, Service brakes, Feb 8, 2020
IT WAS A HEAVY RAINY NIGHT WHEN WINDSHIELD WIPERS STARTED ACTING UP WITH THEIR RHYTHM MAKING IT HARD TO SEE THROUGH A SLIGHTLY BLURRED WINDSHIELD THEN WINDSHIELD & SUNROOF STARTS LEAKING WATER ALL OVER ME,INSIDE THE FRONT LIGHT SWITCH,DOWN INTO FLOOR BOARDS PLUS ALL IN THE SEATS !! IF THAT WASN'T ENOUGH I WAS SLOWING DOWN TO GO AROUND A FEW CURVES WHEN BRAKES ACTED LIKE THEY DIDN'T WANT ME TO STOP SCARY. KEY IS HARD & STICKY FEELING TO TURN IN IGNITION CYLINDER THEREFORE MAKING THE IGNITION SWITCH NOT BEING ABLE TO CATCH ANY VOLTAGE AT ALL TO START THE ENGINE..AFTER A MILLION TRIES IT'LL FINALLY START.. IT STILL LEAKS,VERY HARD TO START & REPLACING BRAKES AGAIN...
Steering, Jan 28, 2020
THE POWER STEERING QUIT WORKING AND THE MESSAGE "POWER STEERING ASSIST FAULT" SHOWED UP.
Steering, Jan 23, 2020
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STARTED THAT WHILE DRIVING AT 55 MPH, THE BATTERY WARNING LIGHT ILLUMINATED. WITHIN A FEW MOMENTS THE STEERING CEASED. THE CONTACT WAS STILL ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER GUSTAFSON FORD 112 N LEXINGTON AVE, KEWANEE, IL 61443 (309) 852-2107 WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL AND ALSO THAT THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Steering, Jan 21, 2020
WHILE PARKED AND TRYING TO START THE STEERING COLUMN WOULD NOT UNLOCK. AFTER WIGGLING THE COLUMN BACK AND FORTH WHILE TURNING THE KEY THE VEHICLE WOULD START. AS SOON AS YOU PUT THE VEHICLE IN DRIVE THE STEERING COLUMN WOULD LOCK.AFTER A WHILE IT WOULD REMAIN UNLOCKED BUT IT WAS TOO DIFFICULT TO STEER. NO MAINTENANCE CODE OR WARNING LIGHT INDICATORS. TWO DAYS PRIOR HAD DRIVEN APPROX. 470 MILES FROM PA TO NH WITH NO ISSUES. INITIAL RESEARCH SUGGEST AN ISSUE WITH A WORN KEY SWITCH. A LESS THAN $200.00 FIX.HAD IT TOWED TO THE LOCAL FORD DEALER (DOVER NH). DIAGNOSIS - ADAPTIVE COLLAPSIBLE STEERING COLUMN: POWER STEERING CONTROL MODULE FAULT. (PART OF COLUMN). THIS IS CAUSING YOUR STEERING CONCERN. ITEM DESCRIPTION: THE ADAPTIVE COLLAPSIBLE STEERING COLUMN IS AN INTEGRAL PART OF THE STEERING AND SAFETY SYSTEM. THIS IS THE PART THAT TRANSFERS YOUR TURNING OF THE STEERING WHEEL TO THE STEERING GEAR. THE ADAPTIVE COLLAPSIBLE IS A VERY IMPORTANT SAFETY FEATURE IT WILL ACTUALLY COLLAPSE DURING A FRONTAL IMPACT ACCIDENT TO KEEP THE DRIVER FROM BEING THROWN DIRECTLY INTO THE STEERING WHEEL.REASON - IF THE ADAPTIVE COLLAPSIBLE STEERING COLUMN IS BROKEN THEN YOU WILL BE UNABLE OPERATE YOUR VEHICLE. QUOTE 3-4 DAYS FOR PARTS - $1,995.69 TO REPAIR. I AM A FEMALE COLLEGE STUDENT ON MY OWN AND CAN'T AFFORD A $2,000.00 REPAIR OR A CAR PAYMENT. I NEED A SAFE CAR TO DRIVE BUT UNFORTUNATELY FEEL I AM BEING TAKEN ADVANTAGE OF.
Steering, Jan 21, 2020
MY VEHICLE IS EXPERIENCING THE EXACT PROBLEM DESCRIBED BY RECALL 14S05 BUT IT IS NOT ON THE RECALL LIST SO FORD WON'T PAY FOR THE REPAIR.
Steering, Jan 21, 2020
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE. THE POWER STEERING ASSIST FAULT MALFUNCTION LIGHT ILLUMINATED AND THE CONTACT STRUGGLED TO BE ABLE TO STEER. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE DEALER TIPTON FORD (3840 NORTH EXPY, BROWNSVILLE, TX 78526 (956) 350-5600) DIAGNOSED THE ISSUE AS THE POWER STEERING ASSIST AND INFORMED THAT THERE WAS NO RECALL. THE CONTACT DID NOT AUTHORIZE THE REPAIRS TO BE DONE AND DROVE VEHICLE HOME WHERE IT WAS CURRENTLY UNREPAIRED. THE MANUFACTURER ALSO STATED THAT THE VEHICLE WAS NOT PART OF A RECALL. THE MANUFACTURER STATED THAT THEY WOULD SEE IF THERE WAS A CHANCE TO ADD THE VEHICLE TO THE RECALL EVEN IF IT WAS TOO LATE THE MANUFACTURER THEN TRANSFERRED THE CONTACT'S CALL TO NHTSA WITHOUT ALERTING THE CONTACT. THE FAILURE MILEAGE WAS 198,000.
Steering, Jan 17, 2020
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT DOWNTOWN FORD LOCATED AT 525 NORTH 16TH STREET SACRAMENTO, CA 95811 (916) 442-6931 UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE REPAIR FAILED TO FIX THE VEHICLE. THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING ASSIST WHICH REQUIRED A GREATER DRIVER EFFORT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. A CASE WAS FILED BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. THE CONSUMER STATED THE DEALER AND MANUFACTURER WOULD NOT HONOR THE RECALL. THE CONSUMER WAS CHARGED FOR THE REPAIRS. *JS
Steering, Jan 14, 2020
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, WITHOUT WARNING THE POWER STEERING CEASED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO RICHMOND FORD WEST LOCATED AT 10751 W BROAD ST, GLEN ALLEN, VA 23060, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAY THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Steering, Electrical system, Jan 9, 2020
I WAS EXITING THE FREEWAY, TURNING LEFT WHEN ALL THE SUDDEN MY STEERING WHEEL FROZE AND I WAS UNABLE TO TURN. I BARELY GOT MYSELF TO A SAFE PLACE TO PARK MY CAR AND WAS LUCKY TO NOT CAUSE AN ACCIDENT. I TOOK IT TO A FORD DEALERSHIP/ REPAIR SHOP WHERE THEY TOLD ME THE STEERING SHAFT TORQUE SENSOR NEEDED TO BE REPLACED AND THAT THEY HAD TO FIX THE STEERING COLUMN TOO. THERE WAS A RECALL ON 2008-20011 FORD ESCAPES FOR THIS EXACT ISSUE!! HOWEVER WHEN I CALLED FORD TO SET THINGS RIGHT THEY TOLD ME THEY WOULD NOT HONOR THE RECALL. THE PREVIOUS OWNER GOT A SOFTWARE UPDATE THOUGH THIS WAS ONLY 1 OF 3 FIXES THAT FORD SHOULD HAVE DONE. FORD KNOWS THEY HAVE UNSAFE CARS ON THE ROAD AND YET THEY TELL THE CONSUMER TO PAY FOR THEIR IMPROPER AND FAULTY PRODUCT. I DON'T SEE WHY I SHOULD HAVE TO PAY FOR THIS WHEN THIS HAS BEEN AN ISSUE THAT WAS RECALLED; AN ISSUE THAT IS EXACTLY WHAT HAPPENED TO MY CAR. FORD IS CHOOSING TO NOT FIX THE PROBLEM AND IT IS A MAJOR SAFETY ISSUE TO MYSELF, MY FAMILY AND THOSE ON THE ROAD. HOW CAN YOU GET AROUND NOT FIXING YOUR RECALL? HOW IS THAT LEGAL?
Steering, Jan 9, 2020
AFTER LEAVING THE HIGHWAY (70MPH), AND TRAVELLING ON A MAIN ROAD (45MPH), THE POWER STEERING STOPPED RESPONDING AND DID NOT WORK. THERE IS AN ACTIVE RECALL FOR THIS ISSUE ON FORD ESCAPES FROM '08-'11 (14V284000) BUT THIS SPECIFIC VIN IS NOT LISTED AS ONE OF THE AFFECTED ONES. SIMILAR TO THE LISTED ISSUES IN THE RECALL, THE POWER STEERING APPEARED TO RECOVER A FEW DAYS LATER, AT LOW SPEEDS (IN A PARKING LOT). THE MECHANIC SAID THAT THE CONTROL MODULE WOULD NEED TO BE REPLACED, AS FORD HAS ISSUED AN UPDATE TO THE PART.
Steering, Jan 9, 2020
POWER STEERING STOPPED WORKING WHILE DRIVING. NHTSA RECALL # 14S05 WAS REPAIRED ON 10/14/14 ACCORDING TO FORD DATABASE. CLEARLY, THE STEERING TORQUE SENSOR FORD USED TO REPLACE IS FAULTY AS WELL.
Steering, Jan 8, 2020
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, WHILE ATTEMPTING TO MAKE A RIGHT TURN THE STEERING CEASED. THE VEHICLE WAS MOVED TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDED TO BE REPLACED. BEAU TOWNSEND FORD LINCOLN LOCATED AT 1020 W NATIONAL RD, VANDALIA, OH 45377, (937)898-5841, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
Steering, Engine, Jan 7, 2020
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE POWER STEERING FUNCTIONALITY BECAME INOPERABLE. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO OPERATE THE VEHICLE IN MANUAL STEERING MODE. THE CONTACT STATED THAT THE VEHICLE ALSO OVERHEATED. THE CONTACT STATED THAT AS INSTRUCTED BY THE OWNERS MANUAL, THE VEHICLE WAS TURNED OFF AND ALLOWED TO SIT TO HAVE THE ENGINE TEMPERATURE RETURN TO NORMAL OPERATIONAL TEMPERATURES. THE CONTACT STATED THAT AFTER THE VEHICLE SAT FOR APPROXIMATELY TWO HOURS, THE VEHICLE WAS TOWED TO THE RESIDENCE. LITHIA FORD LINCOLN OF FRESNO (195 E AUTO CENTER DR, FRESNO, CA 93710, (559) 435-8400) WAS CONTACTED AND APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.