2009 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.
Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints: steering
828 reports, newest first. Show all
Steering, Electrical system, Other or unspecified, Dec 15, 2016, crash
TAKATA RECALL I WAS DRIVING IN THE FAR LEFT LANE OF THE FREEWAY ON MY WAY TO WORK AND MY CAR SHUT OFF, SOMETIMES MY CARS DOES NOT START. I HAVE HAD ALTERNATOR, STARTER TESTED, AND THEY ARE GOOD, MY CAMSHAFT SENSOR REPLACED, IGNITION SWITCH REPLACED, SPARK PLUGS REPLACED, I KEEP A GOOD HANDLE ON MAINTENANCE UP, BUT MY CAR SHUTTING OFF WHILE I AM DRIVING AND SOMETIMES DON'T TURN ON AT ALL IS KEEP HAPPENING, MY STEERING WHEEL LOCKS UP, VERY HARD TO TURN, ALL COMPONENTS IN MY CAR DON'T COME ON, GEARS LIGHT POPS ON AND OFF, DASHBOARD LIGHT SOMETIME FLICKERS. I HAVE HAD MY BACK LIGHTS. AND IT CONTINUES TO HAPPEN. *TR
Steering, Dec 13, 2016
2009 FORD ESCAPE HAS A SENSOR FAILURE AND TURNED OFF POWER STEERING ASSIST WHILE DRIVING AND IN MOTION ON A STREET. THE STEERING SUDDENLY BECAME VERY HARD TO STEER AT A TIME WHEN I DID NOT EXPECT THIS. THERE WAS A RECALL ON THIS FAILURE A FEW YEARS AGO AND THE FAILURE HAS HAPPENED AGAIN. WHY IS FORD HAVE SOFTWARE ISSUES THAT ARE ALLOWED TO TURN OFF CRITICAL SYSTEMS (SAFETY) SUCH AS STEERING BECAUSE OF ANY SENSOR FAILURE. THIS SYSTEM SHOULD FAIL SAFE AND NEVER BE TURNING OFF SYSTEMS SUCH AS STEERING OR BRAKING!!!! THEY SHOULD ONLY BE ALLOWED TO MONITOR OR ASSIST AREAS SUCH AS STEERING OR BRAKING BUT ANY FAILURE SHOULD NEVER TURN OFF THOSE SYSTEMS; IT IS A SERIOUS SAFETY HAZARD WHILE DRIVING!!! *TR
Steering, Dec 5, 2016
THE VEHICLE IS LOSING POWER STEERING SUDDENLY WHILE IN THE MIDST OF LEFT HAND TURNS. THE CAR SUDDENLY BEEPS, NO WARNING LIGHT APPEARS, AND FOR 1-2 SECONDS THE STEERING WHEEL FEELS COMPLETELY LOCKED UP. APPARENTLY THIS IS DUE TO A FAILING TORQUE SENSOR, AS THE DEALERSHIP REPORTS THAT IT IS SHOWING CODE B2278. THE FAULTY TORQUE SENSOR IS A KNOWN SAFETY ISSUE WITH FORD ESCAPES, PART OF RECALL 14S05. BUT, RATHER THAN FIX THE PROBLEM (FROM WHAT I CAN TELL THEY FREELY ACKNOWLEDGE THE ORIGINAL TORQUE SENSORS WERE DEFECTIVE, AND THE NEW PARTS ARE OF AN IMPROVED, MORE DURABLE, AND SAFER DESIGN), FORD IS ONLY ISSUING A SOFTWARE UPDATE. APPARENTLY I HAD THIS SOFTWARE UPDATE COMPLETED IN 2014, AND YET HERE I AM WITH THE SAME MECHANICAL SAFETY ISSUE TWO YEARS LATER. THE SOFTWARE UPDATE, AS FAR AS MY RESEARCH REVEALS, DOES NOTHING TO ACTUALLY IMPROVE THE SAFETY OF THE VEHICLE, IT JUST MAKES THE CAR BEEP WHEN IT LOSES POWER STEERING. THERE ARE APPARENTLY 740,878 VEHICLES AFFECTED BY THIS ISSUE, WHICH MEANS NEARLY A MILLION UNSAFE FORD ESCAPES AND MERCURY MARINERS ARE DRIVING AROUND THE COUNTRY WITH DEFECTIVE STEERING CONTROLS THAT COULD FAIL AT ANY POINT MID-TURN. FORD MOTOR COMPANY NEEDS TO ACTUALLY FIX THE PROBLEM (WITH PART REPLACEMENT) BEFORE TOO MANY PEOPLE ARE INJURED OR KILLED! *TR
Steering, Dec 2, 2016
MY ELECTRONIC ASSISTED POWER STEERING STARTED MALFUNCTIONING IN6/16, IOT WOULD RESET ITSELF SOME AT FIRST BUT BY 7/16 IT TOTALLY QUIT. I TOOK IT TO A MECHANIC WHO WAS UNABLE TO REPAIR IT, TOOK IT BACK TO THE PLACE I PURCHASED IT, THEIR COMPUTER WOULDN'T TALK TO MINE. I THEN TOOK IS TO W W FORD DEALER IN SEARCY, AR WHERE THEY ADVISED IT WAS A RECALL COMPUTER UPDATE THAT THEY HAD ALREADY PERFORMED LAST YEAR WHEN THE FUEL SYSTEM QUIT & HAD TO BE UPDATED. THEY REFUSED TO LOOK AT IT, REFUSED TO HOOK IT UP TO THEIR DIAGNOSTICS COMPUTER AND I'VE BEEN STUCK "STRONG ARM STEERING SINCE.
Steering, Dec 1, 2016
2008-2011 FORD ESCAPE POWER STEERING RECALL 14S05 I RECEIVED A RECALL LETTER FROM FORD MOTOR COMPANY CONCERNING A RECALL ON THE ELECTRONIC POWER STEERING ON MY 2009 FORD ESCAPE. I SCHEDULED AN APPOINTMENT WITH WINNER FORD OF CHERRY HILL, NJ FOR THIS SERVICE, SINCE IT WAS THE CLOSEST DEALER AT THE TIME I WAS ABLE TO RETURN VEHICLE FOR SERVICE. THE DEALERSHIP PERFORMED THE SOFTWARE UPGRADE CITING THAT NO PROBLEMS WERE FOUND. AS OF NOVEMBER 28TH 2016, MY STEERING SYSTEM HAS BEGUN TO EXHIBIT PROBLEMS FROM THIS RECALL, THE STEERING WHEEL WHILE BOTH IDLE AND DRIVING SHAKES AND VIBRATES WHICH CAUSES THE VEHICLE TO SWERVE AND MAKES PARKING DIFFICULT. I CONTACTED FORD CUSTOMER CARE REGARDING THIS, HOWEVER I WAS INFORMED THAT SINCE THE RECALL WORK OF UPDATING SOFTWARE WAS PERFORMED, THAT THEY CONSIDERED THE ISSUE WITH MY VEHICLE RESOLVED AND NO ADDITIONAL SERVICE WOULD BE PERFORMED UNDER THE 14S05 RECALL, HOWEVER AT MY OWN COSTS COULD HAVE THE VEHICLE RE-EVALUATED AT A DEALERSHIP AND AT MY OWN COST HAVE THE PROPER SERVICE PERFORMED TO REMEDY ANY ISSUED THEY MAY FIND. WHEEL SHAKING AND TURNING SLIGHTLY ON ITS OWN OCCURS WHILE BOTH STATIONARY AND DRIVING ON BOTH CITY STREETS AND HIGHWAYS, ISSUE STOPS WHILE TURNING BUT RETURNS WHILE WHEEL IS NOT BEING MOVED. *TR
Steering, Nov 30, 2016
MY TORQUE SENSOR IS GOING OUT AND HAVING POWER STEERING ISSUES FORD HAS DENIED THERE IS A RECALL AND CLAIMS IT HAS GOTTEN FIXED IN 2014 BUT IF IT WAS FIXED WHY WOULD I BE HAVING THIS PROBLEM NOW? I NEVER RECEIVED A NOTICE ABOUT THE STEERING RECALL. *TR
Steering, Nov 28, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL SYSTEM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) ONE YEAR EARLIER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Electronic stability control (ESC), Nov 22, 2016
I AM WRITING TO YOU TO INFORM YOU ON THE SAFETY CONDITION OF THE 2009 FORD ESCAPE. THE NUMBER 1 PROBLEM IS HARD TO STEER THE WHEEL WHEN DRIVING. NUMBER 2 PROBLEM IS THE ENGINE SHUTS OFF WHEN TURNING CORNERS WHILE DRIVING. THE DATE IT HAPPEN WAS FRIDAY NOV. 18, 2016.
Steering, Nov 18, 2016
STEERING SHAFT TORQUE SENSOR MALFUNCTION. THE CAR BECOME HARD TO STEER, OR TO TURN THE WHEEL
Steering, Nov 17, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE BECAME DIFFICULT TO STEER AND THE STEERING WHEEL WAS HARD TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL, SO THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 155,000.
Steering, Nov 14, 2016
MY WIFE WAS MAKING A LEFT TURN FROM A STOP, THE ELECTRIC POWER ASSIST IN THE STEERING QUIT WORKING, AND SHE HAD TO FIGHT THE STEERING WHEEL HARD TO KEEP FROM RUNNING INTO THE CURB. WE WONDER WHY OUR VEHICLE'S VIN IS NOT LISTED IN THE RECALL FOR THIS FORD ESCAPE PROBLEM?
Steering, Nov 7, 2016
MY 88 YEAR OLD MOTHER DRIVES THIS STEERING WENT OUT AS SHE WAS DRIVING IT DOES THIS WHEN IT WANTS TO. FORD CHARGED US $123 TO TELL US ITS THE STEERING COLUMN SENSOR AND WANTS $1,500 TO FIX SHE DOESN'T HAVE. SEEMS THIS IS A HUGE PROBLEM FORD DOESN'T WANT TO FIX. 40,000 MILE VECH THAT HAD EVER SERVICE DONE AT FORD AND ITS NOT SAFE TO DRIVE NOW.
Steering, Nov 7, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE LOST POWER STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS INFORMED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES AS NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
Steering, Oct 27, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 15 MPH, THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000. THE VIN WAS NOT AVAILABLE.
Steering, Oct 27, 2016
MY POWER STEERING QUIT DUE TO A SENSOR ERROR.. AFTER I DROVE TO SHOPPING CENTER AND PARKED I GOT A POWER STEERING ASSIST FAULT ERROR, I TRIED STARTING IT UP AGAIN I HAVE NO POWER STEERING. I HAVE TRIED SHUTTING DOWN AND STARTING CAR BACK UP AND STILL NOW POWER STEERING.. I HAVE READ UP ON THIS AND SEEN THERE ARE RECALLS FOR MY YEAR AND MAKE AND MODEL OF CAR, BUT MY VIN DOES NOT SHOW THERE IS ONE. WOULD LIKE TO HAVE THIS ISSUE RESOLVED AS OF NOW I AM NOT DRIVING MY CAR. *TR
Steering, Oct 20, 2016
I WAS DRIVING MY VEHICLE AND A WARNING CAME ACROSS MY DASHBOARD THAT SAID.. POWER STEERING ASSIST FAILURE. I PULLED OVER AND SHUT MY CAR OFF TO SEE WHAT WAS GOING ON. WHEN I TURNED MY CAR BACK ON, MY POWER STEERING WAS GONE. I HAD MY VEHICLE IN THE DEALERSHIP IN 2014 FOR A WARRANTY ON MY SWAY BAR AND THE DEALERSHIP SAW THERE WAS A RECALL NOTICE SO THEY PLUGGED MY CAR INTO THE COMPUTER AND HAD NO CODES OR ANYTHING SO THEY REPROGRAMMED IT. NOW I'M HAVING TROUBLE WITH THE POWER STEERING AND CODE B2278 IS COMING UP AND NEITHER THE DEALERSHIP NOR THE FORD MOTOR COMPANY WILL TAKE CARE OF IT. THEY TOLD ME THAT I DIDN'T HAVE AN ISSUE WITH IT BACK IN 2014 SO THE RECALL WAS CLOSED AND NOW THAT I AM HAVING THE ISSUE, THEY CAN NOT FIX IT OR TAKE CARE OF IT. THE FORD MOTOR COMPANY TOLD ME IT WAS NOT THEIR PROBLEM BECAUSE THE RECALL WAS CLOSED DUE TO ME NOT HAVING AN ISSUE WITH IT 2 YEARS AGO. I HAD TO DRIVE MY CAR HOME WHICH IS ABOUT 20 MILES WITH NO POWER STEERING WHAT SO EVER. *TR
Steering, Oct 17, 2016
POWER/ELECTRIC STEERING WENT OUT WHILE MY WIFE WAS DRIVING. I TOOK IT TO THE LOCAL FORD DEALERSHIP WHICH ORIGINALLY SAID THERE WAS A RECALL, THEN THERE WAS NOT A RECALL FOR MY PARTICULAR VEHICLE BECAUSE IT CAME FROM A DIFFERENT MANUFACTURING LOCATION, LATER, THE FORD TECH SAID THAT THERE WAS, IN FACT, A RECALL ON MY CAR, BUT THE WINDOW FOR THE RECALL WAS OVER TWO YEARS AGO. *TR
Steering, Oct 7, 2016, crash
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE COLLIDED INTO A GUARDRAIL. THE POWER STEERING ASSIST INDICATOR ILLUMINATED AFTER THE CRASH. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.
Steering, Oct 3, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 50 MPH, THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 120,000.
Steering, Sep 19, 2016
WHILE DRIVING ON A PUBLIC ROAD AT AROUND 35MPH MY 2009 FORD ESCAPE LOST POWER STEERING. NO WARNING LIGHTS CAME UP. WAS ABLE TO GET INTO A PARKING LOT. TRIED SEVERAL TIMES TURNING VEHICLE ON AND OFF BUT STEERING ONLY CAME ON ONCE THEN QUIT AGAIN. WAS ABLE TO DRIVE HOME IN MANUAL STEERING AND WAS ABLE TO GET IT TO SUMMERVILLE FORD DEALERSHIP THE NEXT DAY. WAS CONTACTED BY THE DEALER THAT THE STEERING MODULE IN STEERING COLUMN HAD FAILED AND NEEDS TO BE REPLACED.
Steering, Sep 14, 2016
I OWN A 2009 FORD ESCAPE. THERE WAS A VERY LARGE RECALL ON THE STEERING COLUMN A COUPLE YEARS BACK, AS THE STEERING COLUMN WOULD RANDOMLY FREEZE AND YOU HAD VERY LITTLE CONTROL OVER YOUR CAR. I HAD THIS ISSUE. I ALMOST GOT INTO A SERIOUS WRECK DURING ONE OF THESE FREEZING EPISODES WHEN I WAS MAKING A SLOW TURN ONTO A ROAD IN ATLANTA, GA. THE RECALL SAID TO BRING IN THE CAR TO A LOCAL FORD DEALERSHIP, AND THEY WOULD EITHER DO A RE-SET ON THE COMPUTER, OR REPLACE THE STEERING COLUMN IF DEEMED NECESSARY. ORIGINALLY, THEY RE-SET THE COMPUTER. IT HAPPENED ONE TIME AFTER THE COMPUTER RESET, BUT I FIGURED IT WAS JUST A FLUKE. ALMOST A YEAR LATER... THE SAME ISSUE STARTED HAPPENING MORE FREQUENTLY, AGAIN, AND WITHIN 2 DAYS, THE ELECTRONIC STEERING WAS COMPLETELY GONE. I LOST ALL POWER STEERING ABILITY. IT WENT OUT COMPLETELY. I BROUGHT IT BACK IN TO GWINNETT PLACE FORD, AND THE "SERVICE" CENTER SAID THE RECALL HAD EXPIRED, AND I WOULD HAVE TO PAY FOR A STEERING COLUMN OUT OF POCKET ($1,400). I HAD NO CHOICE BUT TO PAY OUT OF POCKET... EVEN THOUGH THERE WAS NOT AN EXPIRATION DATE ON THE RECALL. FORD HQ STATED THAT THE DEALERSHIP COULD HAVE REPLACED IT FREE OF CHARGE (INSTEAD OF THE $1,400 THEY MADE ME PAY) AND THEN JUST SENT THE RECALL AND THE BILL TO FORD HQ FOR A REFUND. GWINNETT PLACE FORD BLAMED IT ALL BACK ON FORD HQ FOR AN "EXPIRED" RECALL. PER THE RECALL LETTER, THEY SHOULD HAVE REPLACED MY STEERING COLUMN FREE OF CHARGE....THEY DID NOT.
Steering, Sep 2, 2016
POWER STEERING EPS ASSIST STEERING TORQUE SENSOR (PSCM) WENT OUT. NHTSA #14V284000. FORD RECALL 14S05. PURCHASED 12/14 AT BRANDON FORD (FL). NOT EVER INFORMED OF RECALL. ACTUALLY TEXTED THAT THEY DID NOT KNOW OF RECALL. CALLED FORD WHO PUT A CASE # ON IT. REVIEW DONE BY FORD BUT THEY SAID BRANDON FORD DID A TEST ON IT AND REPROGRAMMED THE SENSOR. FORD DENIED THE CLAIM STATING IT HAD BEEN 12 MONTHS OR 12,000 MILES SINCE PURCHASE. THE VEHICLE ONLY HAD 18,800 MILES AT PURCHASE AND HAS APPROXIMATELY JUST OVER 32,000 MILES NOW. ON FORDS SERVICE PHONE LINE WHERE ONE GOES DIRECTLY TO THE SPECIFIC RECALL THERE IS NO MENTION OF NOT HONORING THE FULL REPLACEMENT OF PARTS AND LABOR DEPENDENT ON IF IT IS UNDER 12 MONTHS OR 12,000 MILES. NEITHER DOES IT STATE THAT IN THE ONLINE RECALL INFO. THE COST FOR THIS REPAIR WE HAVE BEEN TOLD IS SOME $1300. THE CAR IS SITTING AT AUTONATION FORD IN PANAMA CITY, FLORIDA RIGHT NOW. THE SERVICE MANAGER AND THE ASSISTANT TO THE GENERAL MANAGER AT BRANDON FORD ARE NOT RETURNING CALLS AND VOICEMESSAGES. THIS HAS BEEN A FIASCO WITH FORD. MY DAUGHTER OR ANYONE ELSE COULD BE SERIOUSLY INJURED OR WORSE AND IT STATES SUCH ESPECIALLY AT LOW SPEEDS ON THE FORD RECALL RECORDING LINE MESSAGE YET NOTHING IS BEING HONORED OR DONE. LUCKILY SHE WAS STATIONARY IN A DRIVEWAY AND THE CAR WAS IN PARK WHEN THE FAILURE OCCURRED INSTEAD OF ON A STREET, HIGHWAY OR INTERSTATE.
Steering, Aug 30, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPROGRAMMED PER NHTSA CAMPAIGN NUMBER: 14V2840000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,700.
Steering, Electrical system, Service brakes, Engine, Aug 17, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SENSOR AND STEERING COLUMN HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE ONBOARD DIAGNOSTIC WARNING INDICATOR ILLUMINATED AND THE VEHICLE EXPERIENCED A LOSS OF POWER. THE DEALER STATED THAT THE MASS AIR INDEX WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IN ADDITION, THE MAINTENANCE WARNING INDICATOR ILLUMINATED AND THE VEHICLE EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS REPAIRED, BUT THE ABS, LOW TIRE PRESSURE, TRACTION CONTROL, AND PARKING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 169,000. UPDATED 10/18/16*LJ *TR
Steering, Aug 1, 2016
STARTED CAR, WENT TO BACK OUT OF PARKING SPACE AND THERE WAS NO STEERING. PULLED BACK INTO SPACE AND TURNED CAR OFF, POPPED HOOD TO SEE IF I COULD SEE ANYTHING WRONG. WAITED A FEW MINUTES, STARTED CAR AGAIN, STEERING WAS FINE. NOTICE I DID NOT GET HOOD DOWN ALL THE WAY, SO I PULLED OVER, TURNED OFF CAR, AND SECURED HOOD. WHEN I GOT BACK IN THE CAR, LOST STEERING AGAIN. TURNED OFF CAR, STEERING WORKED AGAIN. MADE IT HOME. WAITED A FEW MINUTES AFTER TURNING CAR OFF, AND RESTARTED IT. AGAIN NO STEERING. TOOK BRUTE FORCE TO TURN WHEEL. AT NO TIME DID A WARNING LIGHT COME ON INDICATING ANY TROUBLE.