2009 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.
Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints: steering
828 reports, newest first. Show all
Steering, Jan 14, 2015
COMPLETE LOSS OF POWER STEERING. SEVERAL INCIDENTS. RESTARTING THE CAR SOMETIMES FIXES THE PROBLEM. HARD TO DO WHILE DRIVING! *TR
Steering, Jan 13, 2015
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHEN MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE AND VIBRATION COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Steering, Jan 12, 2015
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. MONTHS AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), THE POWER ASSIST FAULT LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE TPMS LIGHT ILLUMINATED AND THE DEALER RESET BOTH CODES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Jan 8, 2015
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Steering, Jan 6, 2015
AFTER A TWO WEEK PERIOD OF A RAPIDLY VIBRATING STEERING COLUMN, MY POWER STEERING FAILED AFTER THE VEHICLE FAILED TO WARN ME. UPON COMMUTING HOME, THERE WAS EXCESSIVE VIBRATION IN THE STEERING COLUMN. UPON STARTING MY VEHICLE THE FOLLOWING DAY (1/6/2015), POWER STEERING WAS NOT FUNCTIONAL. I WAS ABLE TO DRIVE MY VEHICLE TO MY DEALERSHIP SERVICE APPOINTMENT WITH MUCH EFFORT, WHERE THE DEALERSHIP TOLD ME THAT THE STEERING COLUMN HAD FAILED. IN MAY 2014, FORD RECALLED THE TORQUE SENSOR LOCATED IN THE STEERING COLUMN BECAUSE OF POWER STEERING FAILURES, AND ISSUED A FIX TO REPLACE/REPROGRAM THE MODULE. I HAD MY VEHICLE SERVICED FOR THIS RECALL IN AUGUST 2014. POWER STEERING FAILED, DESPITE THE REPLACEMENT OF THIS TORQUE SENSOR MODULE. THANKFULLY, I WAS NOT DRIVING AT THE TIME. THIS POWER STEERING FAILURE COULD HAVE CAUSED AN ACCIDENT OR OTHER UNSAFE CONDITIONS.
Steering, Dec 15, 2014
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300,000.
Steering, Dec 12, 2014
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN ID NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Steering, Dec 2, 2014
I RECEIVED THE RECALL NOTICE IN THE MAIL (14S05) EFFECTIVE JULY 25, 2014. I BROUGHT THE VEHICLE INTO GARBER TO HAVE THE RECALL SATISFIED IN AUGUST IN WHICH I BELIEVE CONSISTED OF A CONTROL MODULE SOFTWARE UPDATE. UNTIL THIS SERVICE WE HAD HAD NO PROBLEMS WITH THE POWER STEERING. SHORTLY AFTER THE SERVICE, MY DAUGHTER STARTED HAVING THE PROBLEM WITH THE POWER STEERING COMPLETELY GOING OUT. BECAUSE SHE IS A COLLEGE STUDENT AT THE UNIVERSITY OF CENTRAL FLORIDA, I LOCATED THE CLOSEST FORD DEALER TO HER LOCATION WHICH IS DON REID FORD IN MAITLAND, FL. I TOOK IT TO THEM SPECIFICALLY TO ADDRESS THE RECALL FAILURE. THE SERVICE MANAGER AT DON REID SAID THAT THE RECALL HAD ALREADY BEEN CLOSED OUT AND ANY ADDITIONAL WORK WOULD BE AT REGULAR CHARGE. THEN HE SAID THAT THE PROBLEM IS WITH THE STEERING COLUMN AND IT WOULD NEED TO BE REPLACED. I TOLD HIM THAT I WOULD LIKE TO PICK UP THE VEHICLE AND EITHER RESCHEDULE THE REPAIR OR EVEN HAVE MY DAUGHTER DRIVE IT TO GARBER FOR THE WORK AND TO ADDRESS THE FACT THAT THE SOFTWARE PATCH DID NOT RESOLVE THE PROBLEM. HIS COMMENT WAS THAT "THIS IS A VERY DANGEROUS MATTER AND WOULD NOT ADVISE ANYONE DRIVE THE VEHICLE". I DECIDED IT WAS IN OUR BEST INTEREST TO HAVE THE STEERING COLUMN REPLACED AND TO ADDRESS THE RECALL ISSUE AFTER. THAT IS WHERE WE ARE TODAY. FORD IS REFUSING TO REIMBURSE ME FOR THE STEERING COLUMN REPLACEMENT. I HAVE CALLED AND WRITTEN TO FORD SEVERAL TIMES. THEY EITHER MAKE EXCUSES OR HAVE ME CONTACT SOMEONE ELSE WHO MAKES EXCUSES. I WANT TO BE REFUNDED FOR THE STEERING COLUMN REPLACEMENT. *JS
Steering, Nov 24, 2014
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE PULLING OUT OF PARKING LOT, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT MESSAGE ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING COLUMN HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Steering, Nov 22, 2014
2009 FORD ESCAPE STEERING RECALL 14V284000 LOSS OF POWERSTEERING AND FORD IS STATING WON'T REPAIR AS IT HAD BEEN SERVICED FOR THE SAID RECALL BACK IN JULY. *TR
Steering, Nov 13, 2014
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN JULY OF 2014 BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Steering, Nov 3, 2014, crash
FORD ESCAPE 2009 POWER STEERING FAILED. SINCE THEN FORD HAD A RECALL ON THE POWER STEERING TO FIX PROBLEM. FORDS RECALL WAS TO UPDATE SOFTWARE IN THE COMPUTER BUT MADE NO PROVISION IF THE POWER STEERING SENSOR FAILS LATER. THIS MADE NO SENSE AND WHEN A SENSOR FAILS THE COST TO REPAIR IS EXPENSIVE. *TR
Steering, Oct 31, 2014
DRIVING TRIED TO MAKE TURN, NO POWER STEERING, DEALER RESET MODULES ON RECALL LETTER IN JULY, SAID NO OTHER PROBLEM WERE FOUND, 3 MONTHS LATER HAVING THE SAME PROBLEM! GAVE ME AN EST. OF $830 TO FIX THE PROBLEM THAT IS ALSO STATED ON THE RECALL LETTER! CALLED FORD ONE DAY SAID EVERYTHING COVERED TAKE TO DEALER. NEXT DAY IT'S NOT COVERED! TIRED OF THE RUN AROUND! HOPE NHTSA READS THIS BEFORE SOMEONE GETS HURT REAL BAD! *TR
Steering, Electrical system, Oct 24, 2014
WE DRIVING AT HIGHWAY SPEED WHEN ALL ELECTRIC COMPONENTS WENT OUT. WE COULD NOT STEER. FORTUNATELY IT WAS A STRAIGHT ROAD AND NO NEARBY TRAFFIC. WE STOPPED THE CAR AND RESTARTED AND IT WORKED. WE WERE PETRIFIED! A LATER INCIDENT THE WIPERS WOULD ONLY WORK ON HIGH SPEED. THEY RETURNED TO NORMAL AFTER RESTARTING THE CAR. *TR
Steering, Oct 21, 2014
I RECEIVED THE RECALL NOTICE IN THE MAIL (14S05) EFFECTIVE JULY 25, 2014. I BROUGHT THE VEHICLE TO A FORD DEALER TO HAVE THE RECALL SATISFIED IN AUGUST IN WHICH I BELIEVE CONSISTED OF A CONTROL MODULE SOFTWARE UPDATE. UNTIL THIS SERVICE WE HAD NO PROBLEMS WITH THE POWER STEERING. SHORTLY AFTER THE SERVICE MY DAUGHTER STARTED HAVING THE PROBLEM WITH THE POWER STEERING COMPLETELY GOING OUT. BECAUSE SHE IS A COLLEGE STUDENT, I LOCATED THE CLOSEST FORD DEALER TO HER LOCATION WHICH IS DON REID FORD IN MAITLAND, FL. I TOOK IT TO THEM SPECIFICALLY TO ADDRESS THE RECALL FAILURE. THE SERVICE MANAGER AT DON REID SAID THAT THE RECALL HAD ALREADY BEEN CLOSED OUT AND ANY ADDITIONAL WORK WOULD BE AT REGULAR CHARGE. THEN HE SAID THAT THE PROBLEM IS WITH THE STEERING COLUMN AND IT WOULD NEED TO BE REPLACED. I TOLD HIM THAT I WOULD LIKE TO PICK UP THE VEHICLE AND EITHER RESCHEDULE THE REPAIR OR EVEN HAVE MY DAUGHTER DRIVE IT TO THE ORIGINAL DEALER FOR THE WORK AND TO ADDRESS THE FACT THAT THE SOFTWARE PATCH DID NOT RESOLVE THE PROBLEM. HIS COMMENT WAS THAT "THIS IS A VERY DANGEROUS MATTER AND WOULD NOT ADVISE ANYONE DRIVE THE VEHICLE". I DECIDED IT WAS IN OUR BEST INTEREST TO HAVE THE STEERING COLUMN REPLACED AND TO ADDRESS THE RECALL ISSUE AFTER. THE REPAIR WAS $1,000. FORD REFUSES TO REIMBURSE ME FOR THE EXPENSES. NOW SOMETIMES WHEN MY DAUGHTER TRIES TO START THE CAR BY TURNING THE KEY NOTHING HAPPENS. SHE REMOVES THE KEY, REINSERTS IT AND IT WILL WORK. I HAVE CALLED AND SPOKEN TO SEVERAL FORD CUSTOMER SERVICE REPS WHO BASICALLY AGREE WITH MY ASSESSMENT THAT THE STEERING COLUMN REPLACEMENT BE INCLUDED IN THE REMEDY FOR THE STEERING FAILURE. THEY ALSO SAID THAT THE SERVICE MANAGER WOULD HAVE TO DISCUSS THIS WITH THE REGIONAL SERVICE MANAGER AND SUBMIT THE REPAIR AS THE RECALL. *TR
Steering, Electrical system, Oct 5, 2014
FIRST SIGN OF PROBLEM OCCURRED IN AUGUST 2014 WHEN I PUT KEYS IN IGNITION IT WOULD NOT ALLOW ME TO START CAR. IT WAS LOCKED, OR FROZEN UP. I TRIED TO MOVE STEERING WHEEL BUT COULD BARELY MOVE IT. AFTER ABOUT 5 TO 7 MINUTES OF TRYING TO TURN WHEEL, IT UNLOCKED AND I WAS ABLE TO START VEHICLE. NEXT PROBLEM OCCURRED IN EARLY SEPTEMBER WHEN TURNING WHEEL TO BACK INTO PARKING SPACE, IT FROZE UP AND LOCKED. I SLOWLY TURNED WHEEL UNTIL IT KIND OF UNLOCKED. THE NEXT TIME THE STEERING WHEEL FROZE WAS IN LATE SEPTEMBER. WHILE MAKING A RIGHT HAND TURN, I LOST MY POWER STEERING BRIEFLY. I WAS ABLE TO GET OFF THE ROAD AND PARKED FOR A MINUTE OR TWO BEFORE STARTING BACK ON THE DRIVE HOME. IT WAS UNNERVING TO FEEL LIKE I HAD NO POWER OVER THE CAR. AS OF YESTERDAY, OCTOBER 4TH, THE STEERING WHEEL VIBRATES WHEN VEHICLE IS IDLE. I CAME HOME FROM WORK, PARKED IT AND HAVE NOT DRIVEN IT SINCE. *TR
Steering, Power train, Sep 28, 2014
I HAD THE RECENT STEERING RECALL DONE, NEVER HAD AN ISSUE. WAS OUT OF TOWN AND THEN STARTED THE CAR AND THE WRENCH LIGHT WAS ON. I WENT TO THE FORD DEALERSHIP AND THEY REPLACED THE THROTTLE BODY. IN LESS THAN A WEEK NOW WHEN SLOWING DOWN TO MAKE A TURN THE CAR HAS CUTOFF ONCE AND THE NEXT DAY HAD NO PICKUP AFTER MAKING A TURN. I DO NOT KNOW IF ITS RELATED TO THE PAST RECALLS ON THE THROTTLE BODY OR NOT. *TR
Steering, Sep 26, 2014
AFTER DRIVING THE CAR THERE WAS AN ABRUPT LOSS OF POWER STEERING. THE STEERING BECAME VERY HARD AND MADE IT DIFFICULT TO TURN. THE PROBLEM PERSISTED THROUGHOUT THE LENGTH THE OF THE TRIP. AFTER SEVERAL START UPS AFTER THE VEHICLE WOULD INITIALLY REGAIN POWER STEERING FOR A SHORT PERIOD OF SAY 1/8 OF A MILE AND IT WOULD REVERT BACK TO THE HARD STEERING. AFTER TAKING THE VEHICLE TO A DEALER, THEY INFORMED ME OF THE ISSUE AND HOW IT IS EXACTLY THE SAME AS A CURRENT RECALL, HOWEVER MY VIN IS NOT ELIGIBLE FOR THAT RECALL. AFTER SPEAKING WITH FORD CUSTOMER SERVICE, I WAS TOLD THE SAME THING. WHILE I AM EXPERIENCING THE SAME PROBLEM AS THE THOUSANDS OF OTHER VEHICLES, MY VEHICLE IS NOT ELIGIBLE FOR THE RECALL SERVICE. *TR
Steering, Sep 21, 2014
WHEN START THE VEHICLE I HAD NO POWER STEERING. GOT TO A FRIEND HOUSE WHO LOOK AT THE VEHICLE. AFTER TURN IT ON/OFF POWER STEERING CAME BACK. *TR
Steering, Electronic stability control (ESC), Fuel/propulsion system, Sep 21, 2014
VEHICLE STALLED ABOUT 2 WEEKS AGO. OIL CHANGE LIGHT AND LOW TIRE PRESSURE LIGHT CAME ON A WEEK LATER. HAD MAINTENANCE DONE A WEEK LATER. I WAS NOT NOTIFIED ABOUT ANY RECALLS. NOTICED THAT THE STEERING WHEEL WAS REALLY LOOSE AFTER ROTATE AND BALANCE WAS DONE. TOOK CAR TO DEALERSHIP AND REPORTED ISSUE WITH STEERING. DEALERSHIP STATED THAT IT MAY NEED ALIGNMENT BUT COULD NOT DO SERVICE UNTIL NEXT WEEK. PUT GAS IN CAR AND VEHICLE STALLED. BATTERY AND OIL LIGHT CAME ON. AFTER A FEW MORE TIMES WAS ABLE TO GET IT STARTED. STALLED AGAIN STALLED AGAIN AT STOP LIGHT. MADE IT TO AUTO PARTS SHOP AND PUT FUEL INJECTION FLUID IN TANK. CAR STALLED. FINALLY STARTED AGAIN. MADE IT TO REPAIR SHOP. DID DIAGNOSTIC TESTS NO CODES REPORTED. THEY EXAMINED THE FUEL AND IT WAS GOOD. THEY GUESSED THAT THE FUEL PUMP MAY NEED REPLACING. I RESEARCHED RECALLS ON MY VIN AND FOUND THAT THERE ARE 2 RECALLS ON THE VEHICLE THAT WERE NEVER PERFORMED. PURCHASED VEHICLE IN MAY. NEVER RECEIVED RECALL NOTICES. REPAIR SHOPS AND DEALERSHIPS ARE NOT CHECKING FOR RECALLS WHEN DIAGNOSING PROBLEMS. *TR
Steering, Sep 16, 2014
POWER STEERING FAILED WHILE ON THE NJ TURNPIKE GOING ABOUT 70 MPH WITH NO WARNING. MY CAR HAS BEEN IN THE SHOP FOR OVER A WEEK NOW, AND FORD HAS NOT SENT THE PART TO THE DEALER'S REPAIR SHOP WHERE I TOOK THE CAR. I CANNOT GET AN ANSWER OUT OF THE SHOP OR OUT OF FORD. I FILED A COMPLAINT WITH FORD LAST WEEK, BUT NOTHING HAS BEEN DONE SINCE - THEY PROMISED TO EXPEDITE THE CASE, BUT THEY'VE DONE ABSOLUTELY NOTHING. THERE IS A TRACKING NUMBER ON THE PART, BUT IT HAS NOT ARRIVED, NOR HAS ANYONE ATTEMPTED TO GET A REPLACEMENT FOR THE FIRST MISSING PART. I WAS GIVEN A LOANER CAR - A 1999 MERCURY SABLE WITH 130K MILES - WHICH IS VERY SKETCHY. AFTER THE INCIDENT, I LEARNED, VIA MY IPHONE, THAT THIS WAS A RECALL ISSUE AND THAT TURNING THE CAR OFF AND BACK ON WOULD TEMPORARILY FIX THE PROBLEM, WHICH I DID. I NEVER RECEIVED A RECALL NOTICE FROM FORD! *TR
Steering, Aug 12, 2014
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (POWER STEERING). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE RECALL REPAIR WAS DECLINED DUE TO THE CONTACT NOT EXPERIENCING A FAILURE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Steering, Service brakes, Aug 3, 2014
EXCESSIVE WEAR ON FRONT BRAKES, REPLACED AT 18,000 MILES AND AGAIN AT 25,000 MILES PLUS NEW CALIPERS. VEHICLE'S CURRENT MILEAGE IS 27,000...STEERS BETTER NOW... DIFFICULTLY INSERTING KEY IN IGNITION UNLESS STEERING IS IN THE LOCK POSITION.. CURRENT PROBLEM. *TR
Steering, Jul 21, 2014
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED WHICH INCIDENTALLY CLEAR THE ERROR CODES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO BE DIAGNOSED THE FAILURE SINCE THE POWER STEERING WARNING LIGHT WAS NO LONGER ILLUMINATED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN ID NUMBER: 14V284000 (STEERING) BUT WAS UNABLE TO CONFIRM IF THE VIN WAS INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Steering, Jun 3, 2014
WHILE I WAS DRIVING MY VEHICLE STEERING WOULD LOCK. I WAS NOT ABLE TO TURN MY VEHICLE STEERING COLUMN UNLESS I TURNED MY VEHICLE OFF AND ON AGAIN, AT WHICH TIME IT WOULD WORK FOR APPROXIMATELY 200 FEET THEN ONCE AGAIN THE STEERING COLUMN WOULD LOCK. ACCORDING TO THE FORD DEALER, THE WHOLE STEERING COLUMN NEEDED TO BE REPLACED AND NOW I FIND THAT THERE IS A RECALL ON A SENSOR IN THE STEERING COLUMN, AND NOT THE REPLACEMENT OF THE STEERING COLUMN. REPLACEMENT OF THE STEERING COLUMN AREN'T COVERED UNDER THE RECALL FORD HAS ISSUED. THERE ARE OTHER COMPLAINTS OUT THERE WITH THE SAME ISSUE. *TR