2009 Ford Escape

Problems, recalls and owner-reported issues

Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 1,693

Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.

Primary concernSteering828 reports · 49% of complaints
Owner complaints1,693Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Steering828
  2. Power train301
  3. Vehicle speed control279
  4. Engine254
  5. Electrical system143
  6. Fuel/propulsion system116
  7. Service brakes108
  8. Fuel system88

Recalls and investigations

  1. Suspension, front, wheel bearingJun 3, 2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

    Campaign 15E045000 on NHTSA.gov

  2. Steering, electric power assist systemMay 29, 2014

    Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

    If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

    Campaign 14V284000 on NHTSA.gov

  3. EquipmentSep 3, 2010

    MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

    AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.

    MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.

    Campaign 10E043000 on NHTSA.gov

Representative owner complaints: steering

828 reports, newest first. Show all

  1. Steering, Jun 11, 2010

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS IN THE PARK POSITION, THE STEERING WHEEL LOCKED AND WOULD NOT TURN LEFT OR RIGHT. THE VEHICLE WAS SHUT OFF AND WHEN RESTARTING THE FOLLOWING DAY AND THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE STEERING COLUMN WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 23,389.

  2. Steering, Feb 16, 2010

    TL* THE CONTACT OWNS A 2009 FORD ESCAPE. HE PURCHASED THE VEHICLE NEW AND WITHIN THE FIRST WEEK WHILE DRIVING OUT OF THE DRIVE WAY HE NOTICED THAT WHEN HE TURNED THE STEERING TO THE RIGHT THERE WAS A LOUD NOISE AS IF METAL HITTING AGAINST METAL. HE TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE STEERING. THE DEALER STATED BECAUSE THE VEHICLE IS BLACK AND IT IS WARM, THAT IS WHY HE WAS HEARING THAT NOISE. HOWEVER THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER. THE DEALER REPLACED SEVERAL PARTS. HE DOESN'T KNOW THE NAME OF THE PARTS THAT WERE REPLACED; HOWEVER THE FAILURE WAS NOT CORRECTED. THE DEALER ORDERED AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER'S INVESTIGATION CONCLUDED THAT THE NOISE WAS NORMAL. HE CONTACTED THE MANUFACTURER .THE MANUFACTURER STATED THAT THE DEALER WAS AN INDEPENDENT DEALER THEREFORE THEY COULD NOT ASSIST HIM. THE FAILURE MILEAGE WAS 1,356 AND THE CURRENT MILEAGE WAS 13,200.

  3. Steering, Structure, Aug 29, 2009

    2009 FORD ESCAPE (RENTAL CAR) I RECEIVED THIS NEW RENTAL CAR FROM A MAJOR RENTAL CAR COMPANY AT THE SEATTLE/TACOMA AIRPORT WITH ONLY WITH 83 MILES ON THE ODOMETER. I RENTED THE CAR ON APPROXIMATELY 7-7-09. ON 7-13-09, WITH APPROXIMATELY 1,100 MILES ON IT, THE FRONT (PASSENGER SIDE) WHEEL SEPARATED FROM THE LOWER CONTROL ARM (I BELIEVE THAT IS WHAT IT IS CALLED). I DO KNOW IT CAME OFF THE SPINDLE. MY WIFE AND CHILDREN WERE ON VACATION WITH ME WHEN THE INCIDENT OCCURRED. I HAD EXITED THE HIGHWAY AND NEAR THE END OF THE EXIT LANE, I WAS DRIVING AROUND A SHARP, LEFT HAND, BANKED, HAIRPIN CORNER THAT CROSSES OVER THE HIGHWAY. THE EXIT LANE WAS EXTREMELY LONG AND I BELIEVE I WAS GOING ABOUT 20-25 MILES PER HOUR, WHEN THE WHEEL SEPARATED HALFWAY THROUGH THE HAIRPIN TURN. I HEARD A CLUNK CLUNK AND THE TIRE SKIDDING. IT WAS HARD TO KEEP THE FORD ESCAPE FROM LEAVING THE ROADWAY ON THE RIGHT, BUT BECAUSE OF MY LOW SPEED, I WAS ABLE TO MOVE OVER TO THE SHOULDER UNDER CONTROL. I AM EXTREMELY THANKFUL THE WHEEL DID NOT SEPARATE FROM THE CHASSIS WHEN WE WERE TRAVELING AT 70 MPH ON THE HIGHWAY. THERE WERE NO INJURIES AND NO DAMAGE TO THE FENDER OR FENDER WELL AND FROM WHAT I COULD SEE NO DAMAGE TO THE WHEEL. IT LOOKED LIKE A BOLT WAS MISSING FROM THE COLLAR (I DON'T KNOW WHAT YOU CALL IT) THAT SURROUNDS THE SPINDLE. DON'T THESE BOLTS HAVE COTTER PINS? THE TIRE WENT FLAT AFTER THREE HOURS. THE POLICEMAN ASKED ME IF I HAD RUN OVER SOMETHING. I DIDN'T THINK SO, BUT WE WALKED THE ROADWAY BEFORE THE SKIDMARKS ANYWAY. NEITHER THE POLICEMAN NOR I FOUND ANYTHING. I NEVER ABUSED THE RENTAL CAR. I HAVE PICTURES. *TR