2009 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.
Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
1,693 reports, newest first.
Steering, Feb 2, 2019
POWER STEERING WENT OUT RANDOMLY ON MY WAY TO WORK THIS MORNING CHECKED MY VIN NUMBER AND NO RECALLS ARE SHOWN EVEN THOUGH MY ESCAPE IS FROM THE KANSAS CITY PLANT AS WELL. THIS IS THE SECOND RECALLED PROBLEM WITH THIS VEHICLE FORD IS REFUSING TO FIX.
Service brakes, Jan 31, 2019
SBS MODULE KEEPSFAILING HAD MASTER CYLINDER REPLACED IN MY 2009 FORDESCAPE LOOKED ON LINE OTHER PEOPLE HAVING SAME PROBLEM SHOULD BEARECALL ON THIS MODULE NOTHING WRONG NONABSLIGHT ON LOW BRAKE PEDAL VEHICLE IN MOTION TRYING TO STOP BRAKE PEDAL VERY SPONGIE ## VIN PASSED ## 2009 FORD ESCAPE LIMITED ##
Steering, Electrical system, Jan 30, 2019
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AND MAKING A LEFT TURN, THE VEHICLE JERKED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL SEIZED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 103,602.
Steering, Jan 29, 2019
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE OUT OF A PARKING SPACE, THE VEHICLE LOST STEERING ABILITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VARNEY FORD INC (237 MOOSEHEAD TRAIL, NEWPORT, ME 04953) IN JULY OF 2015 FOR AN EVALUATION, BUT THEY ONLY ERASED THE CODES AND ADVISED THE CONTACT THAT THE VEHICLE WAS FINE. THE DEALER WAS NOT CONTACTED FOR THE RECENT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Steering, Jan 29, 2019
POWER STEERING ASSIST IS LOST.
Steering, Electrical system, Jan 25, 2019
THE INSTRUMENT PANEL LIGHTS AND GAUGES WENT OUT AT WHICH TIME I NOTICED THE POWER STEERING AND TURN SIGNALS DIDN'T WORK. THIS HAPPENED 3 OR TIMES ON A 30 MINUTE DRIVE WITH A DURATION OF ABOUT 30-45 SECONDS EACH
Steering, Jan 23, 2019
2008 FORD ESCAPE RECALL FOR POWER ASST FAULT RECALL WAS PERFORMED IN 2015 AND NOW IT HAS FAILED AGAIN, FORD WILL NOT COVER IT AGAIN ? SPOKE TO FORD'S TODAY 01/22/2019 SAID SORRY BUT WE WILL NOT HELP YOU!!! I WAS DRIVING GOT 2 DINGS AND THEN A SHUTTER AND THE WARRING LIGHT CAME ON LOST POWER STEERING AND THE MESSAGE WAS POWER STEERING ASST FAULT ON CITY STREET IN ROSEVILLE MI
Steering, Jan 21, 2019
WHILE MAKING A RIGHT HAND TURN, MY ESCAPE SEEMED TO LOSE POWER AND WAS VERYT HARD TO MAKE THE TURN. GOT OUT OF THE TURN AND IT SEEMED FINE BUT THE POWER STEERING ASSIST FAULT SHOWED UP ON THE DASH. THE NEXT TURN I MADE, IT DID IT AGAIN! I GOOGLED IT AND IT SHOWED THERE WAS RECALLS FOR THIS EXACT SAME FAULT. EDMUNDS REPORT 5-29-14 STATED FORD RECALLS 1.1 MILLION VEHICLES FOR POWER STEERING PROBLEMS, INCLUDING 2008-'11 FORD ESCAPE, 2011-13' FORD EXPLORER. I TOOK MY 2009 FORD ESCAPE TO THE FORD DEALER TO HAVE THEM LOOK AT IT. THEY RAN MY VIN NUMBER AND COMES UP AS NO RECALL! THEY EXPLAIN TO ME THAT THEY HAVE RAN INTO THIS PROBLEM BEFORE. THAT SOME OF THE RECALLS DON'T APPLY TO ALL VEHICLES LISTED IN RECALLS. I TOLD THE DEALER HOW COULD THIS BE? THEY OFFERED ME TO CALL FORD DIRECTLY AT 1-800-392-3673...I WILL CALL THIS NUMBER ONCE DONE WITH THIS VEHICLE SAFETY COMPLAINT. IT'S A VERY GOOD THING I WAS TAKING MY DAUGHTERS CAR TODAY TO GO AND PUT GAS IN IT WHEN THIS HAPPENED. IF SHE WAS DRIVING IT, I'M NOT SURE SHE WOULD OF BEEN ABLE TO TURN THE STEERING WHEEL WHEN THIS WENT OUT ON ME. NO TELLING WHAT COULD OF HAPPENED AND THANK GOD SHE WASN'T DRIVING!
Steering, Jan 20, 2019
LOST ELECTRICAL ASSIST POWER STEERING, FOUND OUT IS A MANUFACTURER DEFECT THAT FORD REFUSES TO FIX
Power train, Jan 17, 2019
I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY NO POWER WAS GOING TO THE WHEELS WHEN I STEPPED ON THE GAS PEDAL. THE CAR PROCEEDED TO SLOWDOWN AND ONCE PULLED OVER TO THE SIDE OF THE ROAD IT WOULDN'T SEND ANY POWER TO THE FRONT OR BACK WHEEL BUT WOULD REV THE ENGINE, EVEN THOUGH I WAS IN DRIVE. I TRIED THIS IN REVERSE AS WELL BUT STILL NOTHING.
Engine, Jan 16, 2019
I NOTICED THE TRANSMISSION STARTED TO SLIP AND I ADDED FLUID ONCE. THEN IT HAPPENED AGAIN AND I NOTICED TRANSMISSION FLUID INSIDE THE ENGINE BAY LIKE IT HAS BEEN SPRAYING. I DONE SOME RESEARCH AND FOUND THIS VEHICLE TO HAVE A TRANSMISSION COOLER LEAK AND OTHERS HAD IT FIXED UNDER RECALL FOR 2008. THIS IS A ISSUE WITH THIS MODEL VEHICLE.
Steering, Jan 16, 2019
THE STEERING COLUMN IS BAD AND NEEDS REPLACING AND THE STEERING ASSIST RELAY MODULE AND WHEEL POSITION SENSOR, THIS IS IDENTICAL TO THE MODELS PRODUCED AT THE KANSAS CITY PLANT. MY SON WAS DRIVING AND THE ELECTRIC STEERING ASSIST WENT TOTALLY OUT AND REQUIRED EXTREME FORCE TO TURN THE VEHICLE SAFELY. THIS COULD HAVE HAD LIFE THREATENING POTENTIAL HAD HE NOT MAINTAINED CONTROL
Steering, Jan 16, 2019
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.
Steering, Jan 14, 2019
MY VEHICLE BEGAN EXPERIENCING A STIFF STEERING WHEEL AFTER LEAVING WALMART SATURDAY 10/6/19. IT WAS THEN TOWED 10/9/19 TO FIRESTONE AT WHICH TIME THEY INSTALLED AN ALTERNATOR TO SUPPOSEDLY TO ELIMINATE THE STIFF STEERING WHEEL, WHICH WAS FINE UNTIL 1/5/2019 AT WHICH TIME UPON DRIVING ON THE EXPRESSWAY I-290 HEADING TO ELGIN FROM BELLWOOD AT 45 MILES PER HOUR OR SO I BEGAN EXPERIENCING A STIFF STEERING WHEEL AGAIN. I HAD TO TURN AROUND WITH GREAT DIFFICULTY AND FEARFULLY BACK TO BELLWOOD AND PARK VEHICLE AT AUNT'S HOME AND WAIT FOR ANOTHER TOW BACK TO FIRESTONE AGAIN. I WAS TOLD ON 1/7/19 BY FAUSTO, SERVICE MANAGER OF FIRESTONE THAT IS A DEFECT. THEY INFORMED ME THAT THERE IS A RECALL WITH FORD REGARDING THIS MATTER. I INFORMED THEM THAT THE RECALL DIDN'T APPLY TO MY PARTICULAR VEHICLE, BUT IN ANOTHER BATCH RECALL #14S05. SO, I HAD MY VEHICLE TOWED TO FORD ON 1/11/2019. I WAS PREVIOUSLY TOLD IN EARLY OCTOBER, 2019 BY FORD THAT MY VEHICLE DID NOT FALL UNDER THE RECALL. I DON'T GET WHY I AM STUCK WITH THIS BILL FOR SOMETHING THAT I PERCEIVE AS A DEFECT AND SHOULD BE ADDED TO THE RECALL LIST IN MY OPINION. ULTIMATELY, ON TODAY 1/11/2019 I WAS CHARGED $1,578 PLUS THE COST OF AN ALTERNATOR ON 10/11/2018 TO FIRESTONE PURSUANT TO THE STIFF STEERING WHEEL ISSUE. THIS DOESN'T SEEM FAIR THAT BECAUSE I AM NOT IN A PARTICULAR BATCH I HAVE TO ASSUME THIS RESPONSIBILITY, BUT I KNOW THAT I AM NOT ALONE. I PURCHASED MY VEHICLE AT 17,781 MILES SO I VIRTUALLY HAVE ONLY DRIVEN THIS VEHICLE ON THE NEIGHBORHOOD STREETS. IT HAS NEVER BEEN OUT OF TOWN, AND ONCE TO SOUTH HOLLAND, ILLINOIS IN ALL OF THIS TIME. PLEASE CAN SOMEONE HELP PURSUE THIS RECALL IN THE BEST INTEREST OF MYSELF AND OTHER CONSUMERS OF THIS FORD MANUFACTURING PRODUCT DEFECT. ITS STATED ON MY RECEIPT THAT IT IS CODE B81342 INTERNAL FAULT. SEE ATTACHMENTS. THANK YOU.
Steering, Jan 14, 2019
"TAKATA RECALL" I CALLED FORD IN NOVEMBER 2018 TO CHECK FOR ANY RECALLS. I HAD 2 THEY SAID THE PARTS HAD TO BE ORDERED AND THEY WOULD CALL ME BACK FOR AN APPOINTMENT AS SOON AS THE PARTS CAME IN. I GOT A CALL THE BEGINNING OF DECEMBER. I TOOK MY CAR IN FOR THE STEERING RECALL. THEN ON JANUARY 12 2019 MY STEERING GOT REALLY STIFF ON ME WHILE DRIVING ON THE CITY STREET TO GO PICK UP MY DAUGHTER FROM HER SCHOOL. MONDAY JANUARY 14TH I TOOK MY VEHICLE IN THEN I GET A CALL SAYING ITS NOTHING THEY CAN DO CAUSE IT DON'T HAVE TO DO WITH THE RECALL BUT CLEAR ACROSS THE MESSAGE BOARD IT SAYS "POWER STEERING ASSIST FAULT " SAME RECALL NOW THEY TELLING ME 1700 TO FIX IT. I HAVE HAD MY TRUCK ALMOST 2 YEARS COME MARCH AND NEVER HAD AN ISSUE WITH MY STEERING UNTIL I TOOK IT IN FOR THE RECALL.
Steering, Jan 9, 2019
CORRECTIONS FROM ORIGINAL COMPLAINT#11165049 INDICATED BY * ASTERISK. I CALLED FORD IN OCTOBER FOR RECALL #14S05, BECAUSE MY STEERING WHEEL BEGAN TO STIFFEN UP TO THE POINT THAT I WAS UNABLE TO DRIVE IT. I WAS TOLD BY FORD THAT MY VEHICLE DID NOT FALL IN THAT BATCH OF RECALLS. FORD STATED I WOULD BE RESPONSIBLE FOR ANY WORK DONE. I HAD CREDIT WITH FIRESTONE SO FORTUNATELY, I WAS ABLE TO TAKE IT THERE FOR THIS STIFF STEERING. FIRESTONE DID COMPLETE A BRAKE INSPECTION AND REPLACED THE ALTERNATOR, AND AIR TIRE PRESSURE SENSOR ON OCT. 11, 2018. I HAVE HAD MY CAR TOWED HOME, THEN TO ONE CAR REPAIR PLACE AND THEN TO FIRESTONE CAR CARE SERVICE CENTER CAUSING ME TO SPEND CASH MONEY FOR ONE TOW, AND ONE BY TRIPLE AAA BOTH IN ONE DAY, AND NOW THIS RECENT TOW EXHAUSTED ALL MY TOWS WITH TRIPLE AAA. I CAN'T RE-TOW UNTIL *1/19/2019 FOR RENEWAL, BUT RUN THE RISK IF IS THE SAME PROBLEM THEY STILL MAY NOT TOW MEANING ADDITIONAL MONEY OUT OF MY POCKET ON A RETIRED PENSION. ON *JAN. 5, 2019 STIFF STEERING ISSUE RETURNED. I WAS ABOUT TO HEAD FOR ELGIN, ILLINOIS AND ON THE EXPRESSWAY, AND NOTICED WHEN CHANGING LANES THE STEERING WHEEL BEGAN TO STIFFEN. I PULLED OVER AND HAD TO DETERMINE WHAT WAS I GOING TO DO. I MANAGED TO GET BACK ON EXPRESSWAY TURN AROUND AND RETURN TO MY AUNT'S HOME, AND THEN THE WHEEL GOT EXTREMELY STIFF ESPECIALLY WHEN TURNING. I PARKED THE VEHICLE AND CALLED FOR A TOW TO FIRESTONE SINCE I THOUGHT IT WAS SOMETHING THEY MAY HAVE DONE INCORRECTLY. FIRESTONE CALLED ME AND STATED THAT THIS ISSUE WAS BEYOND THEIR CAPABILITY. IT IS A DEFECT, AND I NEED TO TAKE IT TO FORD.
Steering, Jan 9, 2019
1/9/19 FOLLOWUP ON A CORRECTION FOR COMPLAINT #11165049 TO SAY THAT THIS INCIDENT HAPPENED ON 1/5/19 NOT 12/5/19. I APOLOGIZE FOR ANY CONFUSION. I WILL ALSO SEND ADDITIONAL INFORMATION REGARDING THE RESULTS FROM FIRESTONE. I WILL THEN BE TOWING MY VEHICLE ONCE MORE TO AL PIEMONTE FORD FOR POSSIBLE REPAIR. I FEEL THAT THIS SHOULD BE INVESTIGATED AND PLACED AS A RECALL REGARDLESS OF IF IT BELONGED TO A PARTICULAR BATCH OF VEHICLES, WHICH IS WHAT I WAS TOLD BY FORD IN OCTOBER. IF THIS IS THERE DEFECT WHY SHOULDN'T THEY BE RESPONSIBLE FOR IT WHEN I HAVE HELD OF MY PART AND PAID FOR THE VEHICLE AND KEPT UP WITH MAINTENANCE. THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER. SINCERELY, *TR
Steering, Jan 8, 2019
I CALLED FORD IN OCTOBERFOR RECALL #14S05, BECAUSE MY STEERING WHEEL BEGAN TO STIFFEN UP TO THE POINT THAT I WAS UNABLE TO DRIVE IT. I WAS TOLD BY FORD THAT MY VEHICLE DID NOT FALL IN THAT BATCH OF RECALLS. FORD STATED I WOULD BE RESPONSIBLE FOR ANY WORK DONE. I HAD CREDIT WITH FIRESTONE SO FORTUNATELY, I WAS ABLE TO TAKE IT THERE FOR THIS STIFF STEERING. FIRESTONE DID COMPLETE A BRAKE INSPECTION AND REPLACED THE ALTERNATOR, AND AIR TIRE PRESSURE SENSOR ON OCT 11, 2018. I HAVE HAD MY CAR TOWED HOME, THEN TO ONE CAR REPAIR PLACE AND THEN TO FIRESTONE CAR CARE SERVICE CENTER CAUSING ME TO SPEND CASH MONEY FOR ONE TOW, AND ONE BY TRIPLE AAA BOTH IN ONE DAY, AND NOW THIS RECENT TOW EXHAUSTED ALL MY TOWS WITH TRIPLE AAA. I CAN'T RE-TOW UNTIL OCT. 15, 2018 FOR RENEWAL, BUT RUN THE RISK IF IS THE SAME PROBLEM THEY STILL MAY NOT TOW MEANING ADDITIONAL MONEY OUT OF MY POCKET ON A RETIRED PENSION. ON DEC. 5, 2018 STIFF STEERING ISSUE RETURNED. I WAS ABOUT TO HEAD FOR ELGIN, ILLINOIS AND ON THE EXPRESSWAY, AND NOTICED WHEN CHANGING LANES THE STEERING WHEEL BAGAN TO STIFFEN. I PULLED OVER AND HAD TO DETERMINE WHAT WAS I GOING TO DO. I MANAGED TO GET BACK ON EXPRESSWAY TURN AROUND AND RETURN TO MY AUNT'S HOME, AND THEN THE WHEEL GOT EXTREMELY STIFF ESPECIALLY WHEN TURNING. I PARKED THE VEHICLE AND CALLED FOR A TOW TO FIRESTONE SINCE I THOUGHT IT WAS SOMETHING THEY MAY HAVE DONE INCORRECTLY. FIRESTONE CALLED ME AND STATED THAT THIS ISSUE WAS BEYOND THEIR CAPABILITY. IT IS A DEFECT, AND I NEED TO TAKE IT TO FORD.
Steering, Jan 5, 2019
INTERMITTENT POWER OUTAGE OF STEERING WHILE DRIVING. CAUSES UNSAFE STEERING AND LOW SPEED DRIVING, FORD ADMITS PROBLEM CLOSED RECALL. VEHICLE HAS 35500 MILES WELL MAINTAINED. WHEN STEERING POWER STOPS HAZARD DRIVING CONDITION WILL CA USE ACCIDENT.
Steering, Suspension, Electronic stability control (ESC), Jan 3, 2019
I WAS ON MY TO WORK ONE MORNING ENTERING THE INTERSTATE ON RAMP AND I LOST POWER STEERING WHICH ALMOST CAUSED ME TO HAVE AN ACCIDENT. MAKING IT EXTREMELY HARD TO STEER THE VEHICLE. UPON TAKING IT TO MY LOCAL FORD DEALERSHIP THEY TOLD ME MY POWER STEERING TORQUE CONTROL MODULE WAS FAILING. THIS WAS A RECALL ON ESCAPES FROM 2008 / 2011, BUT THEY SAID MY PARTICULAR VIN WAS NOT PART OF THE RECALL??? UPON FURTHER INVESTIGATION MYSELF I'M SEEING WHERE NUMEROUS FORD OWNERS WERE HAVING THE SAME ISSUE AND LIKE MYSELF HAD TO PAY FOR THIS REPAIR OUT OF POCKET...NOT CHEAP I MAY ADD. IT SEEMS THAT SOMEONE WILL HAVE TO LOOSE THEIR LIFE AS A RESULT OF THIS DEFECT BEFORE A RECALL IS ISSUED FOR (ALL) MODELS IN THIS TIME FRAME... WHAT A HORRIBLE THING FOR FORD TO PUT THEIR CONSUMERS AND THEIR FAMILIES IN JEPORDY DUE TO THESE DEFECTIVE PARTS. I WOULD LIKE TO SEE FULL RECALL ON ALL MODELS BETWEEN THIS TIME FRAME. ALSO VEHICLES TO BE FIXED AT FORDS EXPENSE BEFORE SOMEONE LOOSES A LOVED ONE. AND REIMBURSE THOSE OF US WHO HAVE HAD IT FIXED AT OUR EXPENSE....
Steering, Jan 2, 2019
IN 2014, FORD HAD AN ELECTRIC POWER STEERING RECALL, 14S05, FOR ESCAPES. I HAD A DEALERSHIP PERFORM THE CODE REPROGRAMMING IN OCTOBER 2014. FOUR YEARS LATER, THE POWER STEERING WENT OUT. THERE ARE LESS THAN 50,000 MILES ON THE CAR SO THERE'S NOT A LOT OF WEAR AND TEAR ON THE VEHICLE. I CALLED THE DEALERSHIP AND FORD CUSTOMER SERVICE AND THEY BOTH SAID THAT SINCE I BROUGHT THE CAR IN FOR THE RECALL, THERE IS NOTHING MORE THEY WILL DO. THIS SEEMS LIKE IT WAS A KNOWN ISSUE AT FORD AND THEY FOUND A WAY AROUND HAVING TO FIX ALL THE CARS THEY MADE WITH FAULTY POWER STEERING. I'M THE ORIGINAL OWNER OF THE ESCAPE SO I KNOW THAT IT HAS BEEN LIGHTLY USED.
Steering, Dec 31, 2018
PURCHASED THE VEHICLE IN JANUARY 2017. APPROXIMATELY MID DECEMBER 2018 A CODE POPPED UP ON MY DASH "POWER STEERING ASSIST FAULT" AND THE STEERING WHEEL SHAKES AS I DRIVE. I CODE IS CONTINUOUSLY ON. I CONTACTED FORD, WHO TELL ME THERE WAS A RECALL ON THE 2009 FORD ESCAPE IN 2016 FOR THIS EXACT CODE, BUT BECAUSE MY VEHICLE WAS NOT ASSEMBLED IN KANSAS CITY, THAT THEY CANNOT FIX IT UNDER THE RECALL AND I WOULD HAVE TO PAY FOR IT OUT OF POCKET. I DON'T FEEL THIS IS RIGHT, AS THIS IS A SAFETY ISSUE AND COULD BE DANGEROUS IF I LOSE MY POWER STEERING WHILE ON THE ROAD. *TT*JB
Steering, Dec 31, 2018
POWER STEERING STOPPED WORKING WHILE DRIVING ON A CITY STREET AND THEN POWER STEERING CAME BACK. WHEN I SHUT OFF THE VEHICLE AND RESTARTED IT, THE POWER STEERING IS STILL NOT WORKING. I HAVE NOT DRIVEN THE CAR SINCE BECAUSE OF SAFETY CONCERNS. I WAS TOLD BY FORD THAT MY ESCAPE WAS NOT PART OF THE NATIONAL RECALL.
Steering, Dec 18, 2018
I TOOK MY VEHICLE IN FOR A RECALL ON THE POWER STEERING, THEY UPDATED THE SOFTWARE AND THE PROBLEM WAS TEMPORARILY FIXED. WEEKS LATER THE POWER STEERING FAILED COMPLETELY WHILE DRIVING ALMOST RESULTING IN A CRASH. THE FORD DEALERSHIP HAS STATED THAT THE RECALL IS CLOSED AND THE FAILURE OF THE POWER STEERING IS NOT THEIR FAULT, CHARGING THOUSANDS FOR A REPAIR OF THE ENTIRE STEERING COLUMN.
Steering, Dec 14, 2018
POWER STEERING FAILED AND STOPPED WORKING WHILE DRIVINGU