2009 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.
Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
1,693 reports, newest first.
Engine, Aug 23, 2017
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER AND THE SERVICE ENGINE AND WRENCH WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO NORTHSIDE FORD LINCOLN DEALER (LOCATED AT 1312 NORTH KELLER DR, EFFINGHAM, IL 62401, PHONE NUMBER: (217) 342-3929) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED AT NORTHSIDE FORD LINCOLN DEALER FOR THE SAME FAILURE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT NOTHING COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Steering, Aug 22, 2017
MY ELECTRONIC POWER SYSTEM IS FAILING. SOMETIMES IT WORKS AND SOMETIMES IT STOPS WORKING. IT BECOMES A DIFFICULT MANUAL STEERING WHEN THIS OCCURS. SO FAR THIS HAS OCCURRED WHEN I START THE VEHICLE AND BEGIN TO TURN THE WHEEL AND CONTINUES THIS WAY WHILE DRIVING. IT CONTINUES NOT WORKING UNTIL I SHUT OFF THE CAR AND LATER RETURN TO THE CAR AND START IT AGAIN. THIS OCCURRED ON CITY STREETS AND IN PARKING LOTS.
Steering, Vehicle speed control, Service brakes, Aug 21, 2017
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING FAILED. WHILE MAKING RIGHT OR LEFT TURNS, THE STEERING FAILED WITHOUT WARNING ON SEVERAL OCCASIONS. ALSO, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE LOCAL FORD DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
Engine, Aug 10, 2017
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE SERVICE ENGINE SENSOR INDICATOR ILLUMINATED AND, WHILE DRIVING, THE SPEED WOULD SUDDENLY DECELERATE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE LOCAL DEALER (AL PIEMONTE FORD LOCATED IN MILROSE PARK, ILLINOIS) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,200.
Power train, Aug 1, 2017
ELECTRONIC THROTTLE BODY (ETB) MY 2009 FORD ESCAPE WILL OCCASIONALLY LURCH/SURGE FORWARD OR STALL OUT WHILE I'M DRIVING. I BELIEVE THIS IS A PROBLEM THAT FORD ADDRESSED WITH AN EXTENDED WARRANTY A FEW YEARS AGO BUT I WAS NOT AWARE OF THIS. I BELIEVE THIS IS A SAFETY ISSUE AND FORD SHOULD CONTACT ALL OWNERS!
Power train, Engine, Fuel/propulsion system, Aug 1, 2017
WAS ACCELERATING AFTER COASTING TO SLOW DOWN FOR A TURN ON CITY STREETS. ENGINE STALLED OUT AND SERVICE, OIL, AND BATTERY LIGHTS ALL ILLUMINATED ON THE PANEL. VEHICLE LOST ALL POWER AND HAD TO COAST TO A STOP. PUT IT IN PARK, TURNED OFF AND RESTARTED WITH NO ISSUE. THIS IS THE 5TH TIME THIS HAS HAPPENED IN THE LAST 18 MONTHS, ALL IN SIMLIAR SCENARIOS WHERE ACCELERATING AFTER COASTING.
Other or unspecified, Jul 24, 2017
REAR WINDOW HINGES CORRODED. WINDOW IS IN DANGER OF FALLING OFF.
Steering, Jul 13, 2017
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING, THE POWER STEERING ASSIST FAILURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT ALSO STATED THAT THERE WAS A DISCONNECT BETWEEN TURNING THE STEERING WHEEL AND THE VEHICLE RESPONDING. THE VEHICLE WAS TAKEN TO CROWN MOTORS (LOCATED AT 555 CYPRESS AVENUE, REDDING, CA 96001, TEL: (530)953-2687) WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS CONTACTED, BUT NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Vehicle speed control, Other or unspecified, Jul 13, 2017
VEHICLE WOULD STALL OUT, ALL POWER LOSS DURING DRIVING. P2111 THROTTLE ISSUE. HAPPENED 3 TIMES. DURING ACCELERATION/DECELERATION (ESPECIALLY ON SLOPES) VEHICLE WOULD JUST LOSE ALL POWER. HAD TO STOP AND SHUT OFF IGNITION BEFORE IT WOULD WORK AGAIN.
Service brakes, Jul 10, 2017
TL* THE CONTACT'S DAUGHTER OWNS A 2009 FORD ESCAPE. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT'S DAUGHTER DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT HIS DAUGHTER CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THE VEHICLE WOULD STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE. UPDATED 09/06/17*LJ *CN
Engine, Jul 6, 2017
WAS DRIVING ON I80 IN TRAFFIC, WITH THE TRAFFIC SPEEDS WERE ROUGHLY 35 MPH. AFTER A SHORT PERIOD IN TRAFFIC, WHEN I WENT TO ACCELERATE I NOTED THAT THE ENGINE HAD DIED. THIS LEFT ME UNABLE TO ACCELERATE OR DO ANYTHING OTHER THAN BREAK OR CRUISE IN A VERY BUSY INTERSTATE. I THEN STOPPED THE CAR, PUT IT IN PARK, CYCLED THE KEY, THE ENGINE FIRED AND THE VEHICLE WAS ABLE TO COMPLETE THE 10 MILE DRIVE HOME. THIS IS A VERY DANGEROUS SCENARIO. AND HONESTLY IT PROBABLY WOULDN'T BE A BIG DEAL BUT THIS HAS HAPPENED ON THIS VEHICLE IN THE PAST AND IS A KNOWN ISSUE ON FORD'S IN GENERAL. THIS HAPPENED WITH THE SAME VEHICLE ROUGHLY 10 TIMES IN 2013. THE ENGINE WOULD UNEXPECTEDLY TURN OFF, SOMETIMES ON THE INTERSTATE, SOMETIMES IN MY WORK PARKING LOT, SOMETIMES ON A RESIDENTIAL STREET. HIGHLY UNPREDICTABLE IN TERMS OF THE SPEED OR DRIVING CONDITIONS. AT THE TIME, FORD REPLACED THE ELECTRONIC THROTTLE BODY AND EVENTUALLY RE-IMBURSED ME ONCE THE EXTENDED WARRANTY CAME OUT. THE ISSUE HAD NOT OCCURRED SINCE THEN TIL TODAY. I SUSPECT THE THROTTLE BODY IS AT FAULT AGAIN, WITH A 95% CONFIDENCE. WILL BE TAKING IT TO THE SHOP TO CONFIRM. THIS FAILURE MODE IS A KNOWN ISSUE AND HAS BEEN RECALLED ON 2005-2009 MARINERS AND ESCAPES. THE FAILURE MODE OF LOSING POWER ON A CONGESTED TRAFFICWAY IS HIGHLY DANGEROUS AND EXTREMELY FORSEEABLE BOTH FOR NHTSA AND FORD. THIS ISSUE SHOULD BE RECALLED, NOT ADDRESSED VIA AN EXTENDED WARRANTY.
Steering, Jul 5, 2017
WHEN DRIVING SLOW OR TURNING I WILL LOOSE POWER STEERING. BATTERY LIGHT WILL ALSO COME ON. HAD BOTH ALTERNATOR AND BATTERY CHECKED BOTH ARE FINE. RECALL 14S05 DONE JUST BEFORE I PURCHASED. CPU ONLY UPDATED. ANYONE ELSE WITH THIS PROBLEM. WAS ALMOST HIGHT MAKING A LEFT TURN BECAUSE OF LOSS OF POWER STEERING. WAS TOLD BY FORD MECH THAT TOOK FOR TEST DRIVE. THAT POWER STEERING HAS NOTHING TO DO WITH ELECTRICAL. DA IT DOES.
Service brakes, Jun 29, 2017
WHILE DRIVING ABS, STABILITY CONTROL AND BRAKE SYSTEM LIGHTS COME ON AND STAY ON. STEERING FEELS ODD. HARD/EASY
Other or unspecified, Jun 23, 2017
MY 16 YEAR OLD DAUGHTER WAS DRIVING HER 2009 FORD ESCAPE YESTERDAY. SHE WAS GOING ABOUT 40 ON A CITY STREET AND COMPLETELY LOST POWER. SHE WAS ABLE TO RESTART THE VEHICLE AND COME TO MY WORK ABOUT 1 MILE AWAY. HER CAR DID JERK A LITTLE BUT SHE MADE IT. SHE WAS VERY SCARED. AFTER RESEARCHING, I FOUND THIS IS MOST LIKELY THE THROTTLE BODY ISSUE RELATED TO FORD CUSTOMER SATISFACTION13N03. WE TOOK IT TO THE DEALER AND SURE ENOUGH IF IT THE THROTTLE BODY. THEY SAY, OUR VIN IS NOT COVERED UNDER THIS CUSTOMER SATISFACTION FIX. I CALLED THE FORD CUSTOMER SERVICE AND WAS TOLD THE SAME THING. THIS IS RIDICULOUS. THE CAR IS LESS THAN 10 YEARS OLD AND HAS 146,000 MILES, SO IT QUALIFIES, BUT THEY SAY ONLY CERTAIN VIN# QUALIFY. HOW IS THIS? SHE COULD HAVE BEEN REAR ENDED OR INVOLVED IN A SERIOUS ACCIDENT BECAUSE OF THIS. HOW COULD YOU LET FORD GET AWAY WITHOUT DOING A RECALL ON SOMETHING LIKE THIS? WE ARE OBVIOUSLY PAYING TO GET THIS FIXED, BUT IT IS RIDICULOUS. THEY KNOW THEY HAVE A PROBLEM AND YOU EVEN KNOW THERE IS A PROBLEM, BUT YET THEY WILL NOT FIX IT. YOU SHOULD HAVE MADE FORD FIX THIS IN A RECALL FOR EVERY VEHICLE FOR THE SAFETY OF EVERYONE. WHY DID YOU AGREE TO LET FORD BASICALLY PICK AND CHOOSE WHO THEY WOULD FIX WITH SUCH A HORRIBLE PROBLEM?? IT WILL COST ME 310.00, WHICH IS NOT FAIR SINCE THEY KNOW, BUT IT IS NOT WORTH RISKING MY DAUGHTER'S LIFE. THERE HAVE BEEN THOUSANDS OF COMPLAINTS ON THIS VERY ISSUE. WE BOUGHT THIS CAR USED, BUT IT IS NOT OUR FAULT THAT WE BOUGHT IT WITH SUCH A DEFECT. WE WOULD NOT HAVE BOUGHT IT IF WE HAD KNOWN ABOUT THIS ISSUE. WE RESEARCHED RECALLS BEFORE WE PUT OUR DAUGHTER IN THIS CAR, AND THIS SHOULD HAVE BEEN A RECALL
Other or unspecified, Jun 22, 2017
THE BACK GLASS EXPLODED!!!! I BOUGHT THIS CAR 3 YEARS AGO FROM MY MOTHER-IN-LAW AFTER MY FATHER-IN-LAW HAD A STROKE TO HELP THEM OUT. THE REASON I AM TELLING YOU THAT IS TO SHOW HOW IT HAS BEEN TAKEN CAR OF. LUCKILY I WAS PARKED WHEN THIS HAPPENED BUT IT SHOOK ME UP PRETTY GOOD! I DID NOT KNOW WHAT CAUSED SUCH A EXPLOSION. I WAS IN THE DRIVER SEAT ABOUT TO LEAVE A DRIVEWAY WHEN IT HAPPENED I AM TALKING EXPLODED! IT WAS A OVERSIZED DOUBLE CAR DRIVEWAY THE GLASS BLEW FROM GRASS ON ONE SIDE TO GLASS ON THE OTHER SIDE! NOTHING HIT IT , IT WAS NOT TOOOOO AWFULLY HOT, NO ONE WAS AROUND. I WAS IN THE FRONT SEAT ABOUT TO LEAVE! THE GLASS DID DO WHAT IS INTENDED AND SHATTERED BUTTTTTTTTTTTTT BY EXPLOSION! I CALLED MY HUSBAND (I AM STILL IN SHOCK) SO HE TOLD ME TO CALL OUT INSURANCE GUY TO SEE IF IT IS SOMETHING THEY WILL COVER. IN THE MEANTIME MY HUSBAND LOOKED UP THIS PROBLEM BY TYPING IN FORD ESCAPES BACK WINDOW EXPLODING IT WILL POP UP SEVERAL PICTURES OF THIS HAPPENING! I DID CALL FORD ALL THEY CAN SAY IS THEY WILL REPORT IT. MY PROBLEM IS 1) WHAT IF I WAS NOT IN THE CAR..... I WOULD HAVE THOUGHT I GOT VANDALIZED 2) WHAT IF I HAD BEEN DRIVING? 3) WHAT IF I HAD BEEN DRIVING AND SOMEONE WALKING BY (LIKE IN A PARKING LOT WITH A BABY) OR BLEW OUT ALL OVER OTHER CARS? 4) WHAT IF I WAS IN A STORE AND PEOPLE WALKED BY AND IT SHATTERED ALL OVER THEM? IN MY CASE NONE OF THIS HAPPENED BUT IT COULD SINCE APPARENTLY IT IS HAPPENING A LOT.
Steering, Jun 12, 2017
STOPPED AT TRAFFIC LIGHT ON ROAD AND POWER STEERING WENT OUT. DROVE HOME SLOWLY WITHOUT POWER STEERING. VERY DIFFICULT TO STEER. NEXT DAY POWER STEERING WOULD BE INTERMITTENT. IT WOULD GO OUT, I WOULD TURN VEHICLE OFF THEN ON AND SOME OF THE TIMES THE POWER STEERING WOULD BE OFF THEN ON. FORD DEALER SAYS I NEED A NEW THE STEERING CONTROL MODULE WITH COLUMN AT A COST OF $1,5000.
Steering, Jun 2, 2017
VEHICLE HAS INTERMITTENT LOSS OF POWER STEERING EITHER WHEN FIRST STARTED OR DRIVING . WHEN POWER STEERING IS LOST , STEERING WHEEL IS VERY HARD TO TURN , ALMOST IMPOSSIBLE IF VEHICLE IS SITTING STILL. AN ACCIDENT ALMOST OCCURRED WHILE I WAS DRIVING THE VEHICLE. MADE A RIGHT HAD TURN , POWER STEERING WENT OUT UNEXPECTEDLY , AND HAD TO FORCE THE STEERING WHEEL OVER TO THE LEFT SO AS NOT TO HIT A CURB AND LIGHT POLE. TOOK VEHICLE INTO THE DEALER FOR THIS PROBLEM.VIN NUMBER WAS RAN IN FORD'S SYSTEM , AND CAME BACK AS NO OPEN RECALLS ON THIS VEHICLE. WAS THEN SCANNED FOR TROUBLE CODES ( AT A COST OF $89.95 ) , AND CODES WERE FOUND FOR ELECTRONIC POWER STEERING SYSTEM LOSS OF STEERING ASSIST RELATED TO THE TORQUE SENSOR IN THE STEERING COLUMN . AT THIS POINT I WAS TOLD BY THE DEALER SERVICE REP THAT THE STEERING COLUMN NEEDED TO BE REPLACED AT A COST OF $895.00 FOR THE PART PLUS LABOR TO INSTALL. I COMPLAINED THAT THIS WAS A RECALL , BUT WAS TOLD THAT BECAUSE THERE WAS NO OPEN RECALLS ON THE VEHICLE WHEN THE VIN NUMBER WAS RAN THROUGH FORD'S SYSTEM , THEN I WOULD BE RESPONSIBLE FOR THE REPAIR COSTS . I THEN STATED THAT THE IF THE PROBLEM STILL EXISTS AFTER THE RECALL WAS DONE , THEN THE RECALL AND ASSOCIATED PARTS WERE NO GOOD , AND THIS REPAIR SHOULD BE AT FORD'S EXPENSE , NOT MYSELF AS A CUSTOMER. REP THEN TOLD ME TO CALL THE FORD CUSTOMER CARE LINE , THEY COULD DO NOTHING ELSE. CALLED THE CUSTOMER CARE LINE , EXPLAINED THE SITUATION , AND WAS GIVEN THE SAME ANSWERS AND RUN AROUND AS BY THE DEALER. DID RECEIVE A CASE NUMBER WHICH IS CAS-12427226-T6B5S5 . VEHICLE TO ME IS UNSAFE TO DRIVE , AND FORD SHOULD CORRECT THIS PROBLEM 100 %
Engine, Jun 2, 2017
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHIFTED THE GEAR INTO PARK. ONCE RESTARTED, THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-678-7986 AND STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 100,000.
Steering, Jun 1, 2017
POWER STEERING FAULT MESSAGE CAME ON AND STEERING WHEEL HAS BEEN SHAKING AMD DRIFTS WHEN DRIVING ON ROAD. WENT TO FORD DEALERSHIP IN KIRKLAND, WA ON MAY 31,2017. THEY SAID THST NO RECALL HAD BEEN FOUND IN VEHICLE. ESTIMATED REPAIRS AT $1500.
Steering, May 5, 2017
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE THE POWER STEERING FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000. UPDATED 06/29/17*LJ *AS
Electrical system, Fuel/propulsion system, Apr 27, 2017
ELECTRONIC THROTTLE BODY: DRIVING DOWN THE HIGHWAY THE VEHICLE LOST POWER, I WAS ABLE TO AVOID TRAFFIC AND MAKE IT SAFELY TO THE SIDE OF THE ROAD. AFTER A FEW MINUTES I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE ON. A FEW DAYS LATER THIS HAPPENED AGAIN, FORTUNATELY ON A LESS CROWDED STREET.
Steering, Apr 17, 2017
POWER STEERING GOES ON AND OFF WITHOUT NOTICE. IT GOES FROM NORMAL TO SUPER HARD TO STEER
Steering, Electrical system, Vehicle speed control, Mar 30, 2017
POWER STEERING GOES OUT, AT ALL SPEEDS NOW (MY ESC LIGHT IS ON THE DASH AND WON'T GO OFF) HARD TO STEER WHEEL WHEN AT A STOP OR TO MAKE A TURN. MAKE IT'S HARD TO PARK A CAR.
Steering, Mar 30, 2017, crash
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL LOST POWER. AS THE CONTACT ATTEMPTED TO TURN THE VEHICLE, IT CRASHED INTO A LIGHT POLE. THE POWER ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST TORQUE SENSOR FAILED AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
Steering, Other or unspecified, Mar 29, 2017
FORD ESCAPE HYBRID 2009 [XXX] RECALL NUMBER 14S05 FORD WON'T FIX THE DEFECT. IT WILL CAUSE CRASH ON HIGHWAY. IT TOOK IT TO FORD DEALER IN FREMONT, CA. THE DEALER REFUSE TO FIX IT. EVERYDAY I USE, I WORRY IT WILL CRASH BECAUSE IT ALMOST CRASH COUPLE TIMES IN THE LAST COUPLE YEARS, UNTIL RECENTLY I FOUND OUT THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR