2009 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.
Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
1,693 reports, newest first.
Steering, Apr 20, 2016
POWER STEERING SUDDENLY QUIT WORKING WHILE DRIVING! AFTER RESEARCHING ISSUE ON INTERNET, ESCAPES HAVE HAD SEVERAL RECALLS ON DIFFERENT MODEL YEARS INVOLVING STEERING., BUT NOT MY 2009. IT IS OBVIOUS THE PROBLEMS WITH THE STEERING HAS BEEN GOING ON MANY YEARS BUT FORD HAS NOT CORRECTED. IF MY SON HAD BEEN DRIVING WHEN IT WENT OUT, I SHIVER TO THINK WHAT MAY HAVE BEEN THE OUTCOME. STEERING ISSUES ARE VERY SERIOUS SAFETY PROBLEMS. COME ON FORD FIX THE ESCAPES ISSUES.
Steering, Apr 15, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING COLUMN SHOOK UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COLUMN ASSEMBLY STEERING WAS DEFECTIVE AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,457.
Steering, Apr 15, 2016
STEERING WHEEL BEGAN SHAKING WHILE THE VEHICLE WAS STOPPED AND AT LOW SPEEDS WHILE DRIVING IN RUSH HOUR TRAFFIC. THE SHAKING STOPPED FOR 1 DAY - THEN BEGAN AGAIN. TWO DAYS FOLLOWING THE DASHBOARD SENSOR READ - POWER STEERING ASSIST FAULT. POWER STEERING FAILED AT THIS TIME. I CONTACTED FORD - AS I BELIEVE THIS TO BE DIRECTLY RELATED TO A LARGE RECALL 14S05 1.3M VEHICLES. FORD COURTESY CAS9191445. FORD HAS DENIED THIS IS RELATED TO THE RECALL - ADVISING THIS VEHICLE VIN DOES NOT MATCH THE REFERENCED VIN'S- HOWEVER I AM EXPERIENCING THE NOTED ISSUES. WHAT ASSISTANCE CAN THE NHTSA PROVIDE ADDING THIS VEHICLE INTO THE RECALL. I CONTACTED LOCAL FORD DEALERSHIPS IN HOPE OF RECEIVING ASSISTANCE/GUIDANCE - THIS ALSO WAS UNSUCCESSFUL. FORD HAS REFERENCED TSB NO. 14-0016
Power train, Apr 14, 2016
WHILE DRIVING VEHICLE NORMALLY, ALL OF THE SUDDEN WITHOUT WARNING THE WRENCH INDICATOR WARNING LIGHT TURNS ON, AND THERE'S IMMEDIATE LOSS OF POWER. MOTOR BEGINS TO STRUGGLE, AND THERE IS NO RESPONSE WHEN HITTING THE GAS PEDAL. STRUGGLES TO EVEN MAKE IT TO GETTING TO THE SIDE OF THE ROAD TO AVOID TRAFFIC ACCIDENT. AFTER TURNING OFF VEHICLE, WAITING A COUPLE OF MINUTES, THEN RESTARTING VEHICLE, IT WILL DRIVE NORMALLY AGAIN, & THE WRENCH LIGHT IS NO LONGER THERE. HOWEVER, THIS SCENARIO KEEPS OCCURRING. IT STARTED HAPPENING ABOUT ONCE A WEEK, THEN A COUPLE OF TIMES A WEEK, & THEN TO SEVERAL TIMES IN A SINGLE DAY.
Structure, Apr 5, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 30 MPH, THE LIFTGATE WINDOW DETACHED AND FELL TO THE GROUND. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE WINDOW HINGES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Steering, Mar 24, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING ABILITY SEIZED. THE DEALER DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED UNDER A RECALL FOR THE POWER STEERING BACK IN AUGUST OF 2015. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Steering, Mar 22, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING INSTRUMENT CLUSTER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V824000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,414.
Fuel/propulsion system, Mar 22, 2016
I HAD MY EVAP CANISTER LEAK WHICH I PAID TO HAVE REPLACED APPROXIMATELY 100 MILES AGO ON THIS VEHICLE DUE TO A GAS LEAK. NOW I'VE BEEN TOLD THEY HAVE TO REPLACE THE SEAL BECAUSE IT IS LEAKING FUEL AROUND THIS EVAP CANISTER AND IT'S A "CLOSED" SYSTEM. THEY CLAIM THE SEAL BLEW BECAUSE OF THE SYSTEM WHEN THEY PUT IN THE NEW EVAP CANISTER. THEY OFFERED TO DO THIS FOR AN ADDITIONAL $178.60 AT FORD'S QUICK LANE SERVICE. WHEN THEY REPLACED THE EVAP CANISTER WHY DIDN'T THEY REDO THE SEAL THEN? THEY CLAIM IT DIDN'T SHOW ON THE CODES IN THE COMPUTER. YET THE GAS SMELL NEVER WENT AWAY AND I FOUND GAS UNDER MY VEHICLE EVERYDAY FROM BEFORE AND SINCE THE "REPAIR" OF THE EVAP CANISTER. I WAS AWAY AND WHEN I RETURNED I CALLED THEM AND TOOK IT IN AND THAT'S WHEN I WAS GIVEN THIS INFORMATION. THEY ALSO TELL ME OTHER INTERNAL SEALS CAN ALSO GO WHEN THEY CHANGE THIS EVAP CANISTER. I GET THE "PRIVILEGE" OF PAYING THEM EACH TIME THEY DO A REPAIR TWICE! ONE FOR WHATEVER THEY REPLACED THE EVAP CANISTER WHICH THEY SWEAR WAS THE ONLY PROBLEM AND THEN WHEN IT DIDN'T RESEAL THE SYSTEM THE SEAL BLEW. I FIND IT VERY HARD TO BELIEVE THEY COULDN'T HAVE SEEN OR KNOWN ABOUT THIS SEAL FROM THIS HAPPENING BEFORE. AND EVEN IF THEY DIDN'T OR COULDN'T, WHY WASN'T THE SEAL REPLACED AS A PRECAUTION TO THEIR SEALED SYSTEM. MY VEHICLE IS A 2009 FORD ESCAPE, AND IT HAS BEEN IN THEIR SHOP FOR MORE REPAIRS THAN I CARE TO REMEMBER. EVERY TIME THEY FIX ONE PROBLEM ANOTHER ONE MIRACULOUSLY APPEARS WITHIN 100 MILES OR SO.
Electrical system, Mar 17, 2016
HAVING PROBLEMS STARTING VEHICLE. MUST PUSH KEY IN VERY HARD, SO MUCH SO THAT YOUR HAND WILL HURT, IN ORDER FOR IT TO START. SOMETIMES IT STARTS, SOMETIMES IT WON'T. HAS LEFT MY FAMILY STRANDED ON MORE THAN ONE OCCASION. ACTS LIKE YOU CAN'T PUSH IN KEY IN FAR ENOUGH TO MAKE IT START. SITTING UNDER MY CARPORT NOW, UNABLE TO START AND UNABLE TO PAY THE $500.00 PLUS REPAIR COST. NOT VERY HAPPY RIGHT NOW!
Traction control system, Service brakes, Mar 14, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 30 MPH, THE ABS, BRAKE, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,300. UPDATED 04/14/16*LJ *CN
Steering, Mar 1, 2016
BEFORE 6/18/15 RANDOMLY WHILE DRIVING ANY SPEED MY VEHICLE HAD A WRENCH WARNING LIGHT ILLUMINATE AND LOSES COMPLETE POWER ALONG WITH STEERING, THE CAR SHUTS OFF COMPLETELY YOU HAVE TO TURN IGNITION OFF AND RESTART. IT WOULD RUN FINE FOR SEVERAL DAYS AND THEN RANDOMLY HAPPEN AGAIN OR POSSIBLY MULTIPLE TIMES IN A DAY. 6/17/15 - I BROUGHT VEHICLE TO FORD DEALERSHIP TO FIX RECALL (13N03) ' TECH REPLACED THROTTLE BODY FOR THIS CORRECTION. AT THE SAME TIME THEY ALSO PERFORMED A RECALL (14S05) ' TECH REPROGRAMMED PSCM FOR CORRECTION. 11/24/15 ' WAS DRIVING MY VEHICLE WHEN THE WRENCH LIGHT CAME ON AGAIN AND THE WHOLE STEERING COLUMN FROZE UP. HAD TO STOP AND TURN VEHICLE OFF IN TRAFFIC AND BACK ON. NO CORRECTION TO PROBLEM THE VEHICLE WAS IMMEDIATELY BROUGHT BACK TO FORD DEALERSHIP. 11/25/15 ' I WAS TOLD THE TORQUE SENSOR NEEDS REPLACED. I ADVISED THEM THE RECALL WAS NOT PROPERLY FIXED THE FIRST TIME. I WAS INFORMED THAT PART IS NOT UNDER WARRANTY ACCORDING TO FORD SERVICE CITE. 11/27/15 ' THE TORQUE SENSOR AS INDICATED ON THEIR DIAGNOSTIC TESTING AND REPLACEMENT OF THIS PART FAILED TO FIX THE PROBLEM WITH THE STEERING BEING LOCKED UP. SERVICE TECH CONTACTED FORD HOTLINE TO TRY AND FIGURE OUT WHY THE PROBLEM WAS NOT ADDRESSED WITH REPLACEMENT OF THE PART THAT INDICATED AS THE ISSUE. 11/30/15 ' FORD SERVICE TECHNICIANS HAD TO WORK WITH FORD HOTLINE TO TROUBLESHOOT VEHICLE. THEY SAID NOW MY WHOLE STEERING COLUMN WOULD NEED REPLACEMENT. FORD SAID I NEEDED TO PAY FOR BOTH PARTS (WHICH DID NOT FIX ANY PROBLEM) AND LABOR. I REFUSE TO PAY FOR ANY PARTS. MY VEHICLE HAS BEEN AT DEALERSHIP WITH THIS ISSUE SO LONG MY TAGS ARE NOW DEAD. MY CAR NEEDS A SAFETY INSPECTION AND SERVICE MANAGER SAID THEY COULD PERFORM THE SAFETY INSPECTION AND JUST ELECTRONICALLY PUT THE 'PASSED' INFORMATION INTO THE SYSTEM. VEHICLE IS NOT SAFE AND IS STILL AT DEALERSHIP TO DATE.
Steering, Mar 1, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 61,500.... UPDATED 04/11/16 *BF THE DEALER REPLACED THE ENTIRE STEERING COLUMN. UPDATED 04/20/16.*JB
Air bags, Feb 25, 2016
JUNTA COVER VLVULA
Steering, Feb 25, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Steering, Feb 24, 2016
I TOOK MY FORD ESCAPE INTO FORD TO GET THE STEERING RECALL DONE AND THEY REPROGRAMMED IT AND 2 WEEKS AFTER THE STEERING BECAME WORSE SO I TOOK IT BACK INTO FORD AND THEY ARE NOW TELL ME THAT THE STEERING COLUMN NEEDS TO BE REPLACED AND THAT WAS PART OF THE RECALL AND WILL NOT DO ANYTHING ABOUT IT RECALL NUMBER 14S05 THEY STEERING WHEEL IS JERKING UNCONTROLLABLE AND ALL OVER THE ROAD THE WHEEL JERKS ALL THE TIME
Steering, Feb 24, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE POWER STEERING FAILED. THE FAILURE OCCURRED AFTER THE REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THE FAILURE WAS NOT RELATED TO THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL FOR WHICH IT WAS PREVIOUSLY REPAIRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Visibility, Feb 22, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE WINDSHIELD WAS BLURRY AND UNABLE TO VIEW THE ROAD. THE CONTACT MENTIONED THAT HE FELT THAT THE FAILURE WAS DUE TO THE LAMINATE BEING EXPOSED AND THAT THE FAILURE WORSENED WITH DIRECT SUNLIGHT. IN ADDITION , THE FAILURE WORSENED WHEN DRIVING AT NIGHT AND THE HEADLIGHTS OF ANOTHER VEHICLE ENCOUNTERED THE WINDSHIELD. THE CONTACT WAS A CERTIFIED MECHANIC, WHO DIAGNOSED THAT THE LAMINATE WAS COMING LOOSE FROM THE WINDSHIELD AND THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Steering, Feb 18, 2016
WHILE DRIVING MY POWER STEERING LOCKED, MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. I MANAGED TO PULL OVER STOP THE VEHICLE AND RESTART THE VEHICLE AT WHICH TIME THE SYMPTOMS WENT AWAY BUT HAPPENED AGAIN WHEN I STOPPED THE VEHICLE AND RESTARTED TO DRIVE HOME.
Steering, Feb 17, 2016
SIGNIFICANT VIBRATION IN THE STEERING WHEEL AND INTERMITTENT LOSS OF POWER STEERING. ALTHOUGH THE VEHICLE WAS COVERED BY RECALL 14S05, FORD IS UNWILLING TO REPLACE THE TORQUE SENSOR BECAUSE THEY "REPROGRAMMED" IT AND CLOSED OUT THE RECALL IN AUGUST 2014, WHICH THEY CLAIM FIXED THE PROBLEM. OBVIOUSLY, IT DID NOT FIX THE PROBLEM.
Steering, Feb 10, 2016
I RECEIVED A RECALL NOTICE NUMBER 14S05 INVOLVING THE POWER STEERING, I TOOK THE CAR INTO BRIAN MOTORS IN EVERETT WASHINGTON ON DECEMBER 16, 2015. RECALL WAS TAKEN CARE. I HAD NO PROBLEM PRIOR TAKING IT INTO THE DEALER. APPROXIMATELY 2 WEEKS LATER I EXPERIENCED PROBLEMS WITH THE STEERING. I RETURNED THE VEHICLE TO BRIAN MOTORS IN EVERETT WASHINGTON AND WAS TOLD THAT THE POWER STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THIS WAS ONE OF THE REPAIR OPTIONS LISTED IN THE RECALL. I WAS THEN INFORMED THAT FORD HAD CLOSED THE RECALL AND THE PRICE OF THE REPAIR WOULD BE APPROXIMATELY 1500$ . AFTER CALLING FORD COSTUMER SERVICE IN DEARBORN AND BEING TOLD AGAIN THAT I WOULD BE RESPONSIBLE FOR THE REPAIR BECAUSE THE RECALL HAD BEEN CLOSED. I HAVE SINCE FOUND OUT THAT MANY OWNERS OF THIS YEAR AND MODEL ESCAPE HAVE EXPERIENCED IDENTICAL PROBLEMS AND RECEIVED THE SAME RESPONSE FROM FORD. I BELIEVE THAT THERE IS A DEFECT IN THE POWER STEERING COLUMN ON 2009 FORD ESCAPES AND IT IS FORDS RESPONSIBILITY TO CORRECT THE PROBLEM. I BELIEVE THAT THIS COULD POSE A RISK OF ACCIDENT TO ANYONE DRIVING THIS CAR AND THAT FORD NEEDS TO ADDRESS THIS IMMEDIATELY.
Service brakes, Feb 9, 2016
ON JANUARY 18, 2016 I PAID $2,829.78 FOR BRAKE REPAIRS ON OUR 2009 FORD ESCAPE (V6 / 2-WHEEL DRIVE, WITH 136,221 MILES ON THE ODOMETER). THE BRAKE REPAIRS WERE REQUIRED BECAUSE OF A FAILURE IN BOTH THE ABS BRAKING MODULE AND THE BRAKE MASTER CYLINDER (PLEASE SEE ATTACHED INVOICE FROM CORNERSTONE FORD), WHICH CAUSED THE BRAKE PEDAL TO SINK TO THE FLOOR WHEN BRAKES WERE APPLIED. I COULD NOT BELIEVE THAT FORD HAD NOT ISSUED A RECALL ON THE VEHICLE, ESPECIALLY WHEN 2 MAJOR BRAKE SYSTEM PARTS FAILED AT THE SAME TIME (I WAS TOLD BY CORNERSTONE FORD THAT THEY HAD SEEN THIS PROBLEM BEFORE IN THE ESCAPES, AND REPLACING ONLY THE MASTER CYLINDER WOULD NOT FIX THE PROBLEM, BECAUSE THERE WAS FLUID BLOW-BY PAST THE SEALS IN BOTH PARTS). WITHOUT THE BRAKE SYSTEM FIX THE VEHICLE WAS EXTREMELY UNSAFE TO DRIVE, ESPECIALLY IN BIG LAKE, MINNESOTA WINTER WEATHER CONDITIONS (WHERE I WAS DRIVING THE VEHICLE AT THE TIME OF THE BRAKE FAILURE). IF I HAD NOT HAD THE BRAKES FIXED WHEN I DID, BOTH MY LIFE AND THE LIVES OF OTHERS COULD HAVE BEEN AFFECTED IN A CHAIN REACTION COLLISION I HAD ON THE INTERSTATE THE NEXT MORNING, AFTER I HAD PICKED THE VEHICLE UP FROM REPAIRS. ABOUT 6:20 AM ON JANUARY 19, 2016 I WAS TRAVELING SOUTHBOUND ON I-94 WHEN TRAFFIC CAME TO AN ABRUPT STOP. I HAD TO IMMEDIATELY HIT MY BRAKES AS OTHERS IN FRONT OF ME ALSO DID. THE PERSON BEHIND ME STOPPED IN TIME, BUT THE PERSON BEHIND HIM DID NOT AND IN TURN HIT HIM AND PUSHED HIM INTO THE BACK OF MY VEHICLE. BOTH VEHICLES BEHIND ME HAD TO BE TOWED FROM THE SCENE, BUT FORTUNATELY I DID NOT (PLEASE SEE ATTACHED TRAFFIC REPORT). IF THE BRAKES ON OUR ESCAPE HAD FAILED AT THE TIME OF THIS ACCIDENT (WHICH IS VERY POSSIBLE, HAD THE REPAIRS NOT BEEN MADE) I COULD HAVE EASILY PLOWED INTO THE VEHICLE(S) AHEAD OF ME AND PUT MORE LIVES AT RISK. THIS IS A VERY IMPORTANT SAFETY FLAW IN THE 2009 ESCAPE & SHOULD BE ADDRESSED TO SAVE LIVES.
Steering, Feb 9, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE DRIVER WAS MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER THE NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Steering, Feb 8, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,674.
Steering, Feb 4, 2016
MY 2009 FORD ESCAPE ON JAN 29,2016 WENT TO DEALER FOR OIL CHANGE SERVICE MAN TURNED KEY FOR MILEAGE A MESSAGE READ POWER STEERING ASSIST FAULT HE SAID I WONDER WHY THIS IS SHOWING? HE FIDDLED WITH A FEW BUTTONS AND DISMISSED IT. LEFT CAR FOR OIL CHANGE RETURNED PICKED UP WENT TO APT. FOR FRONT BRAKES AND TIRE ROTATION LEFT DRIVING ABOUT 10 MILES PER HOUR SUDDENLY FELT A SHAKING IN STEERING WHEEL THEN LOSS OF POWER STEERING NEARLY RAN INTO A CURB GOT CONTROL DROVE TO NEAR AUTO STORE LOOKED FOR FLUID STICK WAS NOT ONE, WENT BACK TO DEALERSHIP TOLD THEM MY POWER STEERING JUST WENT OUT? THEY SAID WE NEVER HEARD OF THIS BEFORE? ANOTHER SERVICE MAN CAME LISTENED SAID HE HAD A TRUCK IN A MONTH AGO SAME THING COST CUSTOMER $1500 I WAS SHOCKED LEFT WENT HOME MY WIFE SUGGESTED I GO TO A AUTO MECHANIC A BLOCK FROM US I DID HE DID RESEARCH WHILE I WAS THERE, HE FOUND A RECALL IN 2014 FOR 2008-2011 FORD ESCAPES FOR POWER STEERING LOSS. I WENT BACK TO DEARLERSHIP TOOK THE PRINT OUT OF SAFETY RECALL THEY DID SOMETHING ON THEIR COMPUTER FOUND THEY HAD DONE A COMPUTER REPROGRAMING IN AUG 2014 AND SORRY THE RECALL FOR US WAS CLOSED. I DID NOT RECEIVE A LETTER BUT THE SERVICE DEPT IN AUG 2014 WHEN HAVING A REGULAR OIL CHANGE THEY PERFORMED THIS REPROGRAMMING FOR THIS RECALL WHICH AFTER NOW LEAVES ME UNABLE TO GET HELP. THEY RECENTLY EXPLAINED SINCE THEY DID THEIR DUTY AT THAT TIME AND FOUND NOTHING THAN THAT CLOSED THE SAFETY RECALL FOR OUR FAULTY POWER STEERING NOW GONE. I ASKED THEM WHAT IF YOU HAD NOT DONE THAT REPROGRAMING IN AUG 2014 AND NOW MY POWER STEERING GONE WOULD I NOW BE ABLE TO GET IT FIXED UNDER THE RECALL HE SAID YES! THIS SEEMS TO ME LIKE A SCAM TO ALL THEIR CUSTOMERS, THEY KNEW EXACTLY THE PROBLEM AND KNEW I MAY HAVE A LOSS LATER ON AND COVERED THEIR A SS ES . THEY HAVE QUOTED ME $1300 TO REPLACE STEERING COLUMN, RACK, TIERODS. THE OWNER OF THE DEALERSHIP SAID TO C
Steering, Feb 3, 2016
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 60 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND BECAME INOPERABLE WHILE THE POWER STEERING ASSIST LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.