2009 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.
Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
1,693 reports, newest first.
Vehicle speed control, Fuel/propulsion system, Jul 4, 2013
WHILE DRIVING AT NORMAL SPEEDS THE CAR COMPLETELY LOST ACCELERATION AND THE ACCELERATOR BECAME UNRESPONSIVE. THE CHECK ENGINE LIGHT CAME ON AND THE CAR REDUCED TO IDLE. AFTER PLACING THE CAR IN NEUTRAL AND ROLLING TO A STOP THE CAR WAS TURNED OFF AND I WAITED FOR 5 MINUTES. ONCE RESTARTED THE CAR RAN NORMALLY BUT CONTINUED TO HAVE THE PROBLEM WITH NO WARNING. WHEN TAKEN TO THE DEALERSHIP THEY STATED IT WAS A FAULTY THROTTLE BODY ASSEMBLY. *TR
Engine, Jul 3, 2013
I PURCHASED A 2009 CERTIFIED USED FORD ESCAPE LIMITED IN OCTOBER 2012. IN FEBRUARY 2013, MY VEHICLE BEGAN TO STUTTER WHEN SLOWING DOWN AT STOP LIGHTS, ETC. I TOOK MY TRUCK INTO A FORD DEALERSHIP AND THEY SAID IT WAS AN ISSUE WITH THE ENGINE AND IT WAS COVERED UNDER MY WARRANTY. IN MAY, MY VEHICLE STARTED EXHIBITING THE SAME SYMPTOMS EXCEPT THIS TIME IT ACTUALLY BEGAN TO SHUT OFF WHEN SLOWING DOWN AT STOP SIGNS AND STOP LIGHTS. ONE DAY I WAS DRIVING AND IT BEGAN TO SLOW DOWN, STUTTER TO THE POINT OF JERKING, AND IT COMPLETELY SHUT OFF. I ENDED UP HAVING TO PULL OVER, EVEN ON THE FREEWAY. AFTER IT SHUT OFF, IT WOULD TURN ON AFTER LEAVING IT OFF FOR A MINUTE OR TWO. I TOOK MY VEHICLE BACK INTO THE SAME DEALER THAT REPAIRED IT IN FEBRUARY BECAUSE I THOUGHT IT WAS THE SAME ISSUE BUT WORSE. THEY EXAMINED IT AND SAID THAT IT WAS AN ISSUE WITH THE THROTTLE BODY AND THAT IT IS NOT COVERED UNDER MY WARRANTY. THEY ALSO INFORMED ME THAT THE PART WAS ON BACK ORDER. I PAID $106 TO HAVE IT EXAMINED AND WAS TOLD THAT IT WOULD BE APPROXIMATELY $508 TOTAL TO REPAIR AND THAT THE PART WAS ON BACK-ORDER AND WOULD NOT BE FOR TWO WEEKS. I CALLED BACK AND ADVISED THE CUSTOMER SERVICE REP THAT I WANTED TO PROCEED WITH HAVING MY VEHICLE REPAIRED. WE GOT OFF THE PHONE AND LATER THAT AFTERNOON, I RECEIVED A CALL STATING THAT PART WAS NEVER ORDERED AND THAT I NEEDED TO PAY FOR THE PART IN ADVANCE, $172. I RESEARCHED ONLINE AND SAW THAT FORD HAS HAD MULTIPLE COMPLAINTS REGARDING THROTTLE BODIES. IT SEEMS AS THOUGH I'M PAYING FOR A REPAIR THAT I SHOULD NOT HAVE TO. I HAVE NOT BEEN ABLE TO DRIVE MY CAR FOR TWO WEEKS BECAUSE IT IS TOO DANGEROUS TO DRIVE. THE DEALER OFFERED NO OTHER ALTERNATIVES OUTSIDE OF RENTING A CAR WHICH IS EXTREMELY EXPENSIVE FOR A TWO WEEK RENTAL. THANKFULLY, I'VE BEEN ABLE TO BORROW A CAR. *TR
Power train, Engine, Jul 3, 2013
VEHICLE RANDOMLY SLIPS INTO LIMP-HOME MODE AT SLOW SPEEDS AND HIGHWAY SPEEDS. THE WRENCH LIGHT TURNS ON AND THE ACCELERATOR IS NON-RESPONSIVE. IF THE VEHICLE IS PUT INTO PARK AND THE ENGINE IS SHIFT OFF, IT RESTARTS WITH NO PROBLEM...UNTIL A RANDOM TIME FURTHER DOWN THE ROAD. MONDAY IT HAPPENED 5 TIMES; TUESDAY IT HAPPENED 3 TIMES. *TR
Vehicle speed control, Jul 2, 2013
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED SEVERAL TIMES PRIOR TO THE RECENT FAILURE. THE VEHICLE WAS TAKEN THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 55,000. *TR
Vehicle speed control, Fuel/propulsion system, Jul 2, 2013
ON 5 DIFFERENT OCCASIONS WHILE DRIVING ANYWHERE FROM STARTING FROM A STOP LIGHT TO TRAVELING UP TO 70 MPH ON A MAJOR INTERSTATE MY FORD ESCAPE HAS SUDDENLY LOST POWER. THE ENGINE DOES NOT LOCK UP, JUST ALL POWER IS LOST. I PRESS THE ACCELERATOR AND THERE IS NO REVVING OF ENGINE. I HAVE BEEN ABLE TO GET THE CAR TO A STOP, BUT IT WILL START TO JERK AND STALL. FINALLY I TURN IT OFF, THEN RESTART IT BUT IT I HAVING DIFFICULTY IN STARTING. THUS FAR I HAVE SPENT $240 FOR A TOW AND HAVE HAD 3 MECHANICS INVESTIGATE, ONE HAD NO IDEA BUT HAD "HEARD ABOUT THROTTLE BODY PROBLEMS", A SECOND TOLD ME TO TAKE IT TO THE DEALERSHIP AND CHARGED ABOUT $40 TO CLEAN THE THROTTLE BODY. THE DEALERSHIP HAS TOLD ME ITS THE THROTTLE BODY AND WILL BE CHARGING ABOUT $365 TO REPLACE. *TR
Power train, Vehicle speed control, Engine, Jul 2, 2013
IN SEPTEMBER OF 2010, THE CHECK ENGINE LIGHT ON MY FORD ESCAPE WOULD COME ON AND OFF, ON AND OFF. SOME TIMES IT WOULD STAY ON FOR WEEKS AND THEN JUST DISAPPEAR. SOMETIMES IT WOULD STAY ON FOR A DAY OR TWO AND THEN DISAPPEAR. AND WHENEVER I NEED TO TAKE IT TO THE REPAIR SHOP, THE CHECK ENGINE LIGHT WAS NEVER ON. PEP BOYS COULD NEVER FIND ANYTHING WRONG BECAUSE THEY CHECK ENGINE LIGHT WAS NEVER ON, AND NO CODES APPEARED. WHEN PEP BOYS DROVE THE CAR, IT NEVER STOPPED ON THEM. IN APRIL OF 2012, AS MY SON WAS HOME FROM COLLEGE AND DRIVING THE CAR, IT SHUT OFF ON HIM ON THE FREEWAY ON MANY OCCASIONS. HE WOULD EXPLAIN TO ME THAT THE ENGINE WENT OFF AND THE CAR WOULD NOT ACCELERATE. HE WOULD HAVE TO PULL OVER AND EITHER RESTART IT OR WAIT AN HOUR FOR IT TO START SOMETIMES. THIS HAPPENED ON NUMEROUS OCCASIONS AT FAST AND SLOW SPEEDS. THE CHECK ENGINE LIGHT AND MAINTENANCE LIGHTS WOULD COME ON. THE CAR BEGAN STOPPING ON ME WITH THE EXACT SAME PROBLEMS STATED ABOVE. EVERY TIME I TOOK THE CAR TO PEP BOYS, THEY WOULD DRIVE IT FOR HOURS AND IT NEVER STOPPED ON THEM. ON APRIL 29, 2012, I TOOK THE CAR IN TO PEP BOYS, AND THE STOP ENGINE CODE READ THAT THE CAM SENSOR NEEDED TO BE REPLACED. I GOT THE CAR BACK ON MAY14, 2012, AND IT IMMEDIATELY STOPPED ON ME. THEN IT RAN GOOD FOR TWO WEEKS, THEN IT BEGAN STOPPING AGAIN ON A REGULAR BASIS. ON JUNE 21, 2012, I TOOK THE CAR IN AND THE CODES READ THROTTLE PROBLEM. THEY REPLACED THE THROTTLE AND I GOT THE CAR BACK ON JUNE, 29, 2013. I HAVE SPEND OVER $3500.00 ON THIS PROBLEM AND WOULD LIKE TO GET REIMBURSED. ONE THING TO NOT IS THAT THE ORIGINAL CHECK LIGHT BEGAN TO COME ON AROUND AUGUST OF 2011 AND THERE NEVER WAS A CLEAR DIAGNOSIS UNTIL MAY AND JUNE OF 2013. *TR
Power train, Engine, Jul 1, 2013
AS I PULLED OUT OF MY DRIVEWAY MY CAR APPEARED TO STALL. A WRENCH WARNING LIGHT CAME ON AND THE CAR HAD VERY LITTLE POWER. IT FELT AS IF I WAS IN NEUTRAL. I WAS ABLE TO PULL IT IN FRONT OF MY HOUSE AND CALLED A FORD DEALERSHIP WHO HAD IT TOWED. THE PROBLEM IS THE THROTTLE BODY BUT THE PART IS ON BACK ORDER. I WAS TOLD THAT THERE ARE 8,000 REQUESTS FOR THE PART BUT IT IS CURRENTLY NOT BEING PRODUCED SO THE WAIT COULD BE MONTHS OR LONGER. I WAS TOLD THAT I WOULD HAVE TO PICK UP MY CAR AND DRIVE IT AS IS, AS A REPLACEMENT CAR WAS NOT AVAILABLE. I ASKED IF IT WAS POSSIBLE TO GET THE PART THREW A DIFFERENT COMPANY AND WAS ADVISED THAT THE PART CANNOT BE FOUND ANYWHERE BUT I MAY BE ABLE TO GET A USED ONE FROM A WRECKED CAR. WHEN I PICKED UP MY CAR AND DROVE IT HOME IT STALLED TWICE. I DID AS I WAS ADVISED BY FORD, I TURNED OFF THE CAR, WAITED A FEW MINUTES AND THEN RESTARTED THE CAR. THIS WORKED BOTH TIMES BUT IS NOT A VERY SAFE WAY TO DRIVE. FORTUNATELY I HAD SOMEONE FOLLOWING ME AND WE BOTH HAD OUR HAZARDS ON AS THE CARS BEHIND US WERE NOT HAPPY WHEN I HAD TO STOP IN THE MIDDLE OF THE ROAD. *TR
Vehicle speed control, Jul 1, 2013
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 47,000. *TR
Vehicle speed control, Jul 1, 2013
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE FAILURE RECURRED TWICE WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. *TR
Power train, Vehicle speed control, Jun 30, 2013
WHILE TRAVELING AT 60 MPH ON THE HIGHWAY I SUDDENLY LOST ALL POWER. I COASTED THE CAR ACROSS A LANE OF TRAFFIC TO THE RIGHT LANE OF THE HIGHWAY. I COULD NOT PULL OUT OF TRAFFIC BECAUSE THIS PART OF THE HIGHWAY HAS NO SHOULDER AND IS BORDERED BY A CONCRETE WALL OR FENCE. THE RIGHT-LANE TRAFFIC CAME TO A STOP WHILE I RESTARTED THE CAR. AFTER I RESTARTED THE CAR, I PROCEEDED DOWN THE FREEWAY, BUT BEFORE I ARRIVED AT THE NEXT EXIT, THE CAR STALLED AGAIN. I FEARED FOR MY SAFETY AND FOR THE SAFETY OF OTHER DRIVERS. I EXPERIENCED A SIMILAR INCIDENT ON 6/20/13 AND REPORTED IT TO SAFERCAR.GOV. AT THAT TIME, I TOOK MY CAR TO THE LOCAL FORD DEALER WHO SERVICES MY CAR. THE DEALER STATED THAT THE PROBLEM IS RELATED TO THE THROTTLE BODY. THE PROBLEM IS SO COMMON TO FORD ESCAPES THAT THERE IS A 3 WEEK BACKLOG FOR ORDERING A REPLACEMENT PART. IN THE MEANTIME, THE DEALER REPROGRAMMED THE PCM (POWER CONTROL MODULE?) ' FOR $118 ' AS A TEMPORARY FIX. APPARENTLY, THE 'FIX' WAS VERY TEMPORARY. MY CAR IS TOO DANGEROUS TO BE DRIVEN UNTIL THE THROTTLE BODY IS REPLACED. FOR THE SAFETY OF MYSELF AND OTHER DRIVERS, I CANNOT RISK DRIVING THE CAR TO WORK. HOW MANY LIVES MUST BE PLACED AT RISK BEFORE A RECALL IS ISSUED TO CORRECT THIS DEFECT? *TR
Electrical system, Engine, Jun 30, 2013
WE BOUGHT THE SUV USED AT A CHEVROLET DEALERSHIP IN. JUNE 2010,AND IN OCTOBER WE STARTED HAVING ISSUES. THE VEHICLE WOULDN'T START. WE HAD IT TOWED TO A FORD DEALERSHIP WHERE THEY HAD IT FOR 10 DAYS AND COULDN'T. FIND A PROBLEM. WE DROVE IT FOR APPROXIMATELY 7 MONTHS, 14,000 MILES THEN IT HAPPENED AGAIN ...WE HAD IT TOWED TO ANOTHER GARAGE, AND THEY HAD IT A COUPLE OF DAYS WITH NO PROBLEMS FOUND.IN JUNE 2012 IT WOULDN'T. START AGAIN. THIS TIME IT RESTATED AFTER 40 MINUTES. IT WENT INTO A SAFE MODE, WHERE I DROVE IT HOME AT 5 MPH. WAITED 30 MINUTES UNHOOKED THE BATTERY CABLES WAITED 15 MINUTES AND HOOKED THEM BACK UP,,AND IT STARTED AND RAN FINE FOR A FEW DAYS THEN STARTED DYING WHILE DRIVING AT ANY SPEED. TOOK IT TO AUTO ZONE TO READ ANY CODES...NONE WERE IDENTIFIED. THIS IS HAPPENING MORE FREQUENTLY NOW. IS GOING BACK TO FORD ON TUESDAY7/2/13. THIS IS A VERY DANGEROUS PROBLEM, THAT NEEDS TO BE ADDRESSED. *TR
Power train, Engine, Jun 29, 2013
ABOUT A YEAR TO YEAR AND A HALF AGO I LOST ALL FORWARD MOTION WHILE DRIVING, COULD NOT GET THE CAR TO RESPOND TO THE ACCELERATOR, AND THE "WRENCH" LIGHT CAME ON. I MADE IT TO THE SIDE OF THE ROAD AND A FEW MINUTES LATER IT STARTED IT RIGHT UP. THIS HAPPENED SEVERAL TIMES OVER A COUPLE OF WEEKS PERIOD, I TOOK IT TO OUR FORD HOUSE BUT THEY COULD NOT FIND ANY ISSUES. I THEN TOOK IT TO MY LOCAL MECHANIC AND HE SAID HE THOUGHT IT WAS A THROTTLE ISSUE BUT COULDN'T FIND THE EXACT PROBLEM, SO HE SUGGESTED WE TAKE IT BACK TO THE FORD HOUSE AND LET THEM "PUT IT ON THE COMPUTER" AND LOOK AGAIN. I DID BUT THEY SAID ALTHOUGH THEY UNPLUGGED AND RECONNECTED SEVERAL THINGS THEY STILL COULD NOT FIND ANYTHING WRONG. I DIDN'T HAVE ANY PROBLEMS FOR A FEW MONTHS AND NOW IT HAS STARTED HAPPENING AGAIN, 5 TIMES IN THE LAST 2 WEEKS. NOW IT SPUTTERS SOME WHEN I RESTART IT BUT SO FAR IT HAS STARTED. I HAVE A TODDLER AND DEPEND ON MY CAR TO GET US AROUND AND THIS IS A VERY REAL SAFETY CONCERN. GETTING REAR-ENDED OR RUN OVER WHILE TRYING TO GET OFF THE ROAD IS A HUGE FEAR. IT SOUNDS LIKE WHEN I TAKE IT BACK TO THE FORD HOUSE, AND I WILL, THE WAIT ON THE PART WILL STILL MEAN I'LL BE DRIVING AN UNSAFE VEHICLE FOR A WHILE .FORD NEEDS TO PAY ATTENTION BEFORE THERE IS A FATALITY AND THEN THE WHOLE WORLD WILL KNOW HOW MUCH THEY CARE ABOUT THEIR CUSTOMERS. *TR
Engine and engine cooling, Vehicle speed control, Jun 29, 2013
I PURCHASED A 2009 FORD ESCAPE FROM SUNCOAST CHRYSLER JEEP DODGE ON 5/7/13. MY SALESMAN [XXX]TOOK ME ON TEST DRIVE IN THE VEHICLE, WHICH HAD 79818 MILES ON IT. RIGHT AWAY, THE VEHICLE BEGAN TO PUTT-PUTT, AND ACT LIKE IT DOESN'T WANT TO ACCELERATE, YET THE RPM SHOT UP. IT ENDED UP CUTTING OFF ON US AROUND THE CORNER FROM THE DEALERSHIP. ROB MANAGED TO GET IT BACK STARTED AND TOLD ME HE WILL HAVE SERVICE DEPT CHECK IT OUT WHILE I WORKED ON PAPERWORK WITH FINANCE GUY. FROM MAY 7TH UNTIL THE VEHICLE FINALLY BROKEN DOWN FOR GOOD ON JUNE 27TH, THE VEHICLE HAS CONTINUED TO HAVE PROBLEMS, AND CUT OFF 5X SINCE MY PURCHASE. I CALLED [XXX] AND TOLD HIM THAT CAR IS STILL NOT RUNNING WELL AND HE CAME TO MY JOB AND PICK UP VEHICLE FOR SERVICE. HE BROUGHT IT BACK WITH A CLEAN BILL OF HEALTH AND EVEN SAID DON'T WORRY, IT HAS A WARRANTY. TWO WEEKS AGO I CALLED AND SPOKE TO [XXX], THE USED VEHICLE MANAGER AND TOLD HIM THAT THE VEHICLE HAD CUT OFF ON ME AT LEAST (4) TIMES AND ALTHOUGH THEY GAVE IT A CLEAN BILL OF HEALTH, I AM STILL CONVINCED THAT SOMETHING IS WRONG. HE TOLD ME TO BRING VEHICLE BACK IN. I KNOW THAT A VEHICLE SHOULD NOT GET UP TO 4-5RPM'S, ESPECIALLY A NEWER MODEL VEHICLE, SO I DECIDED THAT I WANTED TO TAKE THE VEHICLE TO A FORD DEALER OR ANYBODY ELSE BECAUSE I DIDN'T TRUST THEM TO TELL ME THE TRUTH ABOUT WHAT WAS REALLY WRONG WITH THE VEHICLE. UNFORTUNATELY, I DIDN'T MAKE THE TIME TO GET THE CAR CHECKED OUT AND THE RESULT IS THAT THE VEHICLE IS BROKE DOWN, INCAPABLE OF NOT MOVING EXCEPT FOR A FEW FEET BEFORE CUTTING OFF. I HAD THE VEHICLE TOWED INTO THE DEALERSHIP ON 6/27 I WAS TOLD BY THE SERVICE DEPT THAT THE THROTTLE BODY WAS DEFECTIVE, AND A NEW THROTTLE BODY WAS NOT AVAILABLE AND THEY ARE ON BACK ORDER WITH A MONTH WAIT AND THAT OVER 900 OF THEM WERE BEING REQUESTED AT THIS TIME AND THEY DON'T UNDERSTAND WHY FORD HAS NOT PUT A RECALL ON THEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel system, Gasoline, Vehicle speed control, Jun 29, 2013
ELECTRONIC THROTTLE BODY FAILURE - 2009 FORD ESCAPE [XXX] FIRST TIME: DRIVING 35 MPH AND ALL OF A SUDDEN NOTHING...NO POWER, NO ACCELERATION. LUCKILY I WAS NOT REAR ENDED WHEN THE VEHICLE LOST POWER. I HAD TO COAST INTO A PARKING LOT, SHUT OFF THE TRUCK FOR 5 MINUTES, RESTART AND DROVE HOME WHICH WAS LESS THAN 1 MILE AWAY. NEXT DAY RAN OKAY, NEXT DAY NO POWER, NO ACCELERATION. TOOK TO DEALER ON JUNE 7, 2013 AND THEY DID A DIAGNOSTIC TEST AND GAS FUEL INDUCTION FLUSH BECAUSE THE ELECTRONIC THROTTLE BODY PART WAS UNAVAILABLE FOR REPLACEMENT. SECOND/THIRD TIME: LEAVING FOR VACATION. GOT ABOUT 5 MILES FROM HOME AND NOTHING, NO POWER, NO ACCELERATION. COASTED INTO A PARKING LOT AND THE CAR LURCHED...LUCKILY I HAD MY FOOT ON THE BRAKE. TOOK VEHICLE TO DEALER AND THE TRUCK IS STILL THERE BECAUSE THEY DO NOT HAVE THE PART TO FIX IT. IT HAS BEEN PARKED AT THE DEALERSHIP WAITING FOR THE ELECTRONIC THROTTLE BODY PART TO FIX THE ISSUE FOR OVER A WEEK. SO FAR I HAVE SPEND $278.37 FOR A DIAGNOSTIC TEST AND GAS FUEL INDUCTION FLUSH AND STILL HAVE AN UNSAFE VEHICLE DUE TO AN ELECTRONIC THROTTLE BODY FAILURE. FORD YOU NEED TO FIX THIS AND REIMBURSE OUR EXPENSES RELATED TO THIS DANGEROUS SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Vehicle speed control, Jun 28, 2013
I WAS DRIVING AND CAME TO A STOP SIGN, TURNED LEFT AND PRESSED THE GAS AND MY CAR WOULDN'T GO, ALL LIGHTS AND GAUGES WERE NORMAL BUT THE GAS PEDAL ALL THE WAY TO THE FLOOR WOULDN'T MAKE THE CAR GO SO I COASTED OFF TO THE SHOULDER AND ALMOST MADE IT OUT OF THE ROAD. I TRIED CALLING SEVERAL TOW TRUCK COMPANY'S FOR ROADSIDE ASSISTANCE AND DIDN'T GET AN ANSWER. AFTER ABOUT 20 MINS, I TRIED CRANKING THE CAR. ALL PARTS RAN NORMAL, ALL GAUGES NORMAL, SO I DROVE IT TO WORK AND THEN CALLED THE FORD DEALERSHIP WHERE THEY TOLD ME THAT IS WAS THE THROTTLE BODY. *TR
Vehicle speed control, Fuel/propulsion system, Jun 28, 2013
I WAS ON THE INTERSTATE, APPROXIMATELY 6:30AM, GOING 70 IN A 65 ZONE. THE RADIO WAS ON, SO I HEARD NOTHING STRANGE, BUT SUDDENLY, WITH NO WARNING, MY CAR LOST THE POWER MOVING IT FORWARD. I DID NOT LOSE CONTROL OF MY 09 ESCAPE. THE STEERING REMAINED OK, AS DID THE BRAKES, BUT MY CAR SUDDENLY LOST POWER IN THE ENGINE TO KEEP MY CAR MOVING FORWARD. AS IF MAYBE I HAD RUN OUT OF GAS - BUT THERE WAS NO SPUTTERING AND I WAS NOT LOW ON GAS. I KEPT PRESSING THE GAS PEDAL THINKING MAYBE THERE WAS TRASH IN MY GAS LINE, BUT THERE WAS NO CHANGE IN THE WAY MY VEHICLE BEHAVED. I WAS SLOWING DOWN FAST, BUT COULD STEER MYSELF TO THE SHOULDER OF THE HIGHWAY. I TURNED THE ENGINE OFF, WAITED A MINUTE OR 2, AND TRIED TO START AGAIN. IT TOOK A MINUTE TO CATCH, BUT IT FINALLY DID AND I DROVE OFF. 5 MILES DOWN THE HIGHWAY, IT DID IT AGAIN. AGAIN, I STRUGGLED TO THE SHOULDER IN HEAVY TRAFFIC, TURNED THE ENGINE OFF AND WAITED. I WAS 50 MILES FROM HOME IN A RATHER REMOTE AREA AND I WAS SCARED. AGAIN, I STARTED MY ESCAPE - AGAIN IT TOOK A MINUTE, BUT IT DID START AND I MADE IT ALL THE WAY HOME WITHOUT ANOTHER PROBLEM. I DROVE DIRECTLY TO MY LOCAL FORD DEALERSHIP AND MY CAR HIS BEEN THERE 36 DAYS. I CALL EVERY OTHER WEEK TO CHECK ON THE STATUS OF THE PART. THEY NEVER HAVE ANY NEWS OF THE PART COMING. THEY HAVE GIVEN ME AN EXCELLENT LOANER CAR TO DRIVE, BUT THIS IS NOT RIGHT. THEY TELL ME 1000'S OF PEOPLE HAD THE SAME PART GO BAD ACROSS THE US. WE'RE ALL WAITING. JUST THIS MORNING, THEY SAY THEY NOW HAVE A SHIPPING NUMBER FOR THE PART WE ALL NEED. THEY TELL ME 7 OF US ARE WAITING FOR THE SAME PART HERE IN MY SMALL TOWN. THEY HOPE THE PART WILL BE HERE TODAY OR TOMORROW. MY LOCAL FORD ESTIMATES THE REPAIR COST TO BE $450. SURELY THIS SHOULD BE A RECALL ITEM. *TR
Vehicle speed control, Engine, Jun 26, 2013
WHILE TRAVELING AT 45 MPH ON A BUSY ROAD, THE ENGINE STOPPED RESPONDING TO THE ACCELERATOR AND BEGAN DECELERATING. THE THROTTLE/POWER-TRAIN WARNING LIGHT WAS ACTIVATED. I HAD TO PULL OVER THE THE SHOULDER OF THE ROAD TO AVOID BEING HIT BY OTHER TRAFFIC. THE CAR BEGAN JERKING FORWARD AS THOUGH IT WAS TRYING TO ACCELERATE ON ITS OWN. I SHUT OFF THE ENGINE FOR A MINUTE AND ONCE I RESTARTED THE CAR, THE WARNING LIGHT WAS NO LONGER ILLUMINATED. THE NEXT DAY (6/23/2013) I DROVE TO MY CLOSEST FORD DEALER AND THEY DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE BODY. THE SERVICE ADVISOR INFORMED ME THAT THE PART WAS CURRENTLY BACKORDERED AND THAT THEY HAD 15 OTHER FORD VEHICLES CURRENTLY WAITING FOR INVENTORY TO ARRIVE. THE COST OF REPAIR IS $473. THE MECHANIC CLEANED OUT THE CARBON FROM MY THROTTLE BODY AS A TEMPORARY FIX UNTIL THE PART ARRIVED. TWO DAYS LATER (6/25/2013), AS I WAS DRIVING 55 MPH, THE SAME PROBLEM OCCURED AND I WAS FORCED TO PULL OVER AND RESTART MY VEHICLE. WHILE DRIVING BACK TO THE FORD DEALERSHIP THE NEXT MORNING TO GET A RENTAL CAR, MY CAR STOPPED RESPONDING AS I WAS CROSSING TRAIN TRACKS (AND I WAS ABLE TO RESTART THE VEHICLE). NOW MY CAR IS CURRENLY SITTING AT THE FORD DEALERSHIP AND I AM PAYING AN ADDITIONAL $33 A DAY FOR A RENTAL CAR WHILE I WAIT FOR THE PART TO ARRIVE (ESTIMATED TO BE 10-13 DAYS). NHTSA ACTION # DP12006. *TR
Power train, Jun 26, 2013
WHILE DRIVING THE VEHICLE ON THE FREEWAY APPROX 55-65 MILE PER HOUR ENGINE LIGHT CAME ON, RPMS WENT DOWN TO 1000 AND WOULD NOT REV BACK UP UNTIL I PULLED THE CAR OVER ON THE SHOULDER PUT IT IN PARK AND SHUT IT OFF AND BACK ON. THIS HAS OCCURRED ABOUT 5 TIMES SINCE AND SEEMS TO BE HAPPENING MORE OFTEN UNTIL I DROPPED IT OFF AT THE DEALER. ALSO OCCURED LEAVING A STOP. *TR
Power train, Engine, Fuel/propulsion system, Jun 25, 2013
VEHICLE THROTTLE STUCK OPEN AT 45 MPH. *TR
Power train, Jun 25, 2013
WHILE DRIVING APPROXIMATELY 40 MPH, THE CAR STALLED. I COULD NOT DO ANYTHING EXCEPT COAST TO THE NEAREST PARKING LOT. I TURNED THE CAR OFF AND THE RESTARTED IT. EVERYTHING SEEMED TO BE FINE BUT LATER THAT NIGHT, THE SAME THING OCCURRED. I TOOK IT TO THE DEALER, THEY SAID IT WAS THE THROTTLE BODY AND THE PART IS ON BACK ORDER. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jun 25, 2013
WHILE DRIVING THE ENGINE SUDDENLY WOULD NO LONGER RESPOND TO THE GAS PEDAL AND WOULD NOT ACCELERATE. AFTER PULLING OVER AND RESTARTING THE CAR, THE PROBLEM WENT AWAY. HOWEVER, AFTER A FEW DAYS THE PROBLEM HAPPENED TWICE MORE, THIS TIME WITH THE ENGINE COMPLETELY SHUTTING OFF WHILE IDLING AT A STOP LIGHT AND WHILE DRIVING SLOWLY DOWN A NEIGHBORHOOD STREET. THE GARAGE DETERMINED THERE TO BE A PROBLEM WITH THE THROTTLE BODY AND IT NEEDED TO BE REPLACED. *TR
Power train, Other or unspecified, Engine, Jun 24, 2013
I WAS LEAVING OUR LOCAL STORE AND TURNED ONTO THE ACCESS ROAD TO HAVE MY CAR START SHAKING AND WON'T GO FASTER THAN ABOUT 4 MPH. RIGHT AFTER, THE POWERTRAIN SYMBOL CAME ON FOLLOWED THE ENGINE LIGHT. WITH MY HAZARD LIGHTS ON I CREPT INTO THE CLOSEST PARKING LOT AND TURNED OFF THE CAR, WAITED A FEW MINUTES AND THEN STARTED IT AGAIN. WHEN TURNED BACK ON THE LIGHTS WERE ALL GONE, SO I ASSUMED IT WAS A FLUKE. UNTIL I STARTED DRIVING AND AS SOON AS I TURNED EVERYTHING TURNED BACK ON AND THE SHAKING HAPPENED AGAIN. I HAD TO HAVE MY VEHICLE TOWED TO THE DEALERSHIP. THE DEALERSHIP TOLD ME THE IT WAS THE THROTTLE AND THAT THE PART WAS ON BACK ORDER BECAUSE OF SO MANY OF THE ESCAPES BREAKING IN THE SAME PART. NOW ITS THE SIT AND WAIT GAME FOR WEEKS! *TR
Steering, Jun 24, 2013
MY WIFE WAS DRIVING IN OUR NEIGHBOR AT 25 MPH WHEN THE STEERING WENT OUT. SHE WAS ABLE TO GET HOME AND PARK SINCE SHE WAS CLOSE BY. THE STEERING WAS VERY HARD TO TURN LEFT OR RIGHT. THIS MORNING WHEN WE STARTED THE CAR TO TAKE IT TO THE DEALER THE STEERING WAS WORKING. THE CAR IS CURRENTLY AT THE DEALER FOR TESTING. THE TEMPERATURE WAS 80 DEGREES SO CLEARLY COLD WAS NOT A FACTOR. THANK GOODNESS THIS DID NOT HAPPEN ON THE FREEWAY IN TRAFFIC. *TR
Power train, Engine, Jun 24, 2013
I WAS ON MY WAY HOME FROM A CAMPING TRIP YESTERDAY AND MY VEHICLE SUDDENLY STOPPED MOVING WHILE I WAS ON THE FREEWAY. I PULLED OVER QUICKLY. THE ENGINE WAS STILL RUNNING, BUT KEPT JERKING FORWARD WITH MY FOOT ON THE BRAKE. I TURNED OFF MY VEHICLE AND RESTARTED IT. I WAS ABLE TO DRIVE FOR ABOUT A MILE UNTIL I GOT UP TO 50 MPH AND THEN IT DID THE SAME THING. I HAD IT TOWED TO THE DEALERSHIP AND THEY SAID THE PART IS ON BACK ORDER. THE COST TO REPAIR IT IS $325. THE VEHICLE IS ONLY AT 74,000 MILES AND I HAVE HAD ISSUES WITH THE TRANSMISSION SINCE I BOUGHT THE VEHICLE 2 YEARS AGO. THE PART NEEDED IS ON BACK ORDER WHICH LEADS ME TO BELIEVE FORD NEEDS TO DO A RECALL. I DO NOT FEEL SAFE IN MY VEHICLE AND WILL NEVER BUY A FORD VEHICLE AGAIN. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Jun 24, 2013
ON SUNDAY, JUNE 16, 2013, I WAS DRIVING NEAR TOPEKA, KANSAS, IN A SUBURBAN AREA WITH MY WIFE, 5 YEAR OLD DAUGHTER & 6 MONTH OLD SON IN OUR 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH THE VEHICLE STALLED WHILE DRIVING. LUCKILY WE WERE NOT ON A HIGH TRAFFIC STREET SO WE WERE ABLE TO PULL OVER TO THE SIDE OF THE ROAD, SHUT OFF THE VEHICLE, AND RESTART THE CAR SUCCESSFULLY. THE ESCAPE CONTINUED ON WITHOUT ISSUE BACK HOME TO LAWRENCE, KANSAS. THE VEHICLE WAS DRIVEN AROUND LAWRENCE WITHOUT ANY ISSUE UNTIL FRIDAY, JUNE 21, 2013. ON THIS DATE MY WIFE HAD TO COMMUTE FROM LAWRENCE TO KANSAS CITY, KANSAS, FOR WORK-RELATED TRAINING. ON HER TRIP TO KANSAS CITY (KC) THE VEHICLE STALLED WHILE DRIVING AT HIGHWAY SPEED (60+ MPH). SHE WAS SUCCESSFUL RESTARTING THE VEHICLE BUT IT STALLED ONCE AGAIN WHILE IN KC. SHE DROVE THE ESCAPE TO SHAWNEE MISSION FORD TO SEE IF DIAGNOSTICS COULD BE RUN ON THE VEHICLE, BUT THERE WAS NOT ENOUGH TIME LEFT IN THE DAY TO PERFORM THE FULL DIAGNOSTICS. A SERVICE TECHNICIAN TEST-DROVE THE VEHICLE AND WHILE DRIVING IT STALLED ONCE AGAIN. BECAUSE CARSEATS FOR OUR TWO CHILDREN WERE LOCATED IN THE ESCAPE, MY WIFE HAD TO DRIVE FROM KC BACK TO LAWRENCE SO OUR FAMILY WOULD HAVE THESE ITEMS ON HAND. WHILE DRIVING FROM KC TO LAWRENCE THE VEHICLE STALLED ONCE AGAIN AT HIGHWAY SPEED (60+ MPH). ONCE BACK IN LAWRENCE THE VEHICLE WAS DROPPED OFF AT LAIRD NOLLER FORD, AND ON SATURDAY, JUNE 22, 2013, IT WAS DETERMINED BY THEIR SERVICE STAFF THAT THE THROTTLE BODY WAS DEFECTIVE. THIS PART IS CURRENTLY ON NATIONAL BACKORDER, SO WE COULD BE WITHOUT OUR PRIMARY FAMILY VEHICLE FOR MORE THAN 3 WEEKS. THIS WILL RESULT IN HARDSHIP ON THE FAMILY AND COULD RESULT IN MAJOR FINANCIAL COSTS IF A RENTAL VEHICLE IS NEEDED FOR THE ENTIRE PERIOD WE ARE WITHOUT OUR PRIMARY FAMILY VEHICLE AND COULD HAVE RESULTED IN SERIOUS INJURY OR DEATH AS A RESULT OF THIS DEFECT. *TR