2009 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.
Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
1,693 reports, newest first.
Fuel system, Gasoline, Vehicle speed control, Jun 15, 2013
THIS HAS HAPPENED TO ME ON 8 OCCASIONS IN RAPID SUCCESSION. IN ALL INSTANCES, I AM DRIVING ALONG AS USUAL, AND ALL OF A SUDDEN, MY ACCELERATOR BECOMES NON-RESPONSIVE. THE CAR IS STILL RUNNING, BUT I AM QUICKLY LOSING SPEED, I CANNOT ACCELERATE, AND THE ENGINE DOES NOT REV WHEN I PRESS ON THE ACCELERATOR. I MUST STOP THE CAR, PUT IT IN PARK, TURN IT OFF, AND RESTART THE CAR IN ORDER TO "FIX" THE PROBLEM AND CONTINUE DRIVING. SIMPLY PUTTING THE CAR IN NEUTRAL, TURNING IT OFF AND RESTARTING IT WILL NOT REMEDY THE SITUATION. *TR
Power train, Engine, Jun 14, 2013
I WAS STOPPED AT A LIGHT. WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE ACCELERATOR AND AS THE CAR GOT TO ABOUT 5 MPH, IT WENT INTO WHAT IS REFERRED TO AS THE "LIMP MODE." WHEN I STEPPED ON THE ACCELERATOR, NOTHING HAPPENED. THE ENGINE "WRENCH" LIGHT CAME ON, THE ENGINE IDLED AT ABOUT 800 RPM, AND IT TOOK ABOUT A MINUTE OR MORE FOR THE CAR TO "LIMP" OUT OF THE INTERSECTION. I TURNED OFF THE ENGINE, AND RESTARTED IT. IT THEN WORKED FINE. I TOOK IT TO THE DEALER, WHICH WAS LESS THAN A MILE FROM WHERE THIS HAPPENED. AFTER SEVERAL DAYS, THEY SAID THEY COULD FIND NOTHING WRONG. NOW IN JUNE ( SEVERAL MONTHS LATER), WE HAD AN INSTANCE WHERE IT HAPPENED AGAIN. I SEARCHED ON THE INTERNET AND SAW YOU WERE INVESTIGATING. I PRINTED OUT THE ARTICLE, TOOK IT TO THE DEALER AND SAID THIS IS EXACTLY WHAT HAPPENED. THE DEALER SAID IT WAS A CIRCUIT PROBLEM, BUT THE REPLACEMENT PART WAS ON BACK ORDER AND IT MAY TAKE "WEEKS" FOR THEM TO GET THE PART. WE DROVE THE CAR ONCE MORE AND THE SAME " LIMP MODE" KICKED IN 3 TIMES IN A 3 MILE TRIP. WHILE TURNING OFF THE ENGINE AND RESTARTING THE ENGINE SEEMS TO CLEAR THE PROBLEM, THIS IS EXTREMELY DANGEROUS IF THE VEHICLE GOES INTO THE LIMP MODE WHEN IT IS NECESSARY TO ACCELERATE THE CROSS A ROAD, ETC. WHILE MY VEHICLE IS UNDER EXTENDED WARRANTY, AND HOPEFULLY IT WILL BE REPAIRED SATISFACTORILY, THIS IS POTENTIALLY AN EXTREMELY DANGEROUS MALFUNCTION AND I AM REPORTING IT SO THAT YOU CAN TAKE IT INTO CONSIDERATION IN YOUR INVESTIGATION. MY VEHICLE WAS MANUFACTURED IN JULY 2008, ACCORDING TO THE STICKER ON THE DOOR. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jun 14, 2013
I ACCELERATED FROM A STOPPED POSITION AND IN APPROXIMATELY 100 FEET THE ACCELERATOR STOP WORKING. THE ENGINE DID NOT DIE BUT THE VEHICLE WOULD ONLY IDLE AT A SLOW PACE. I STOPPED THE CAR, PUT IN PARK, TURNED OFF THE ENGINE AND THEN RESTARTED. THE ACCELERATOR WORKED AT THAT TIME AND I CONTINUED ONTO THE HIGHWAY WITH NO PROBLEM. I WAS TRAVELING AT 75 MPH FOR ABOUT 10 MILES WHEN THE ACCELERATOR STOPPED WORKING AGAIN AND THE VEHICLE SLOWED TO AN IDLE. I REPEATED THE SAME PROCESS AS BEFORE, STOP, PUT IN PARK, TURNED OFF ENGINE AND RESTARTED. THE ACCELERATOR WORKED AGAIN AND I CONTINUED ON 10 MILES AND MADE IT HOME. THE NEXT AVAILABLE DAY THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP. I EXPERIENCED (2) OF THE SAME SCENERIOS LISTED ABOVE ALONG MY 6 MILE ROUTE TO THE DEALERSHIP. AFTER (2) DAYS THE PROBLEM WAS DIAGNOSED AS A DEFECTIVE THROTTLE BODY WITH A $574 PRICE TAG TO REPAIR. THE SERVICE PERSON STATED THIS WAS NOT COVERED UNDER WARRANTY OR A RECALL ITEM. SHE THEN STATED THAT THE PART WAS ON A "NATIONAL BACKORDER" AND WOULD NOT BE AVAILABLE FOR ANOTHER MONTH. THIS LEADS ME TO BELIEVE THIS IS HAPPENING ALOT!! I HAVE READ SEVERAL ARTICLES ON THE INTERNET ABOUT THIS SAME TYPE OF ISSUE HAPPENING TO OTHER FORD ESCAPES, VARYING YEARS AND WAS SURPRISED THERE HAS NOT BEEN A RECALL. THE INCIDENT STARTED WHEN I WAS OUT OF TOWN, HEADED TOWARD HOME AT APPROIMATELY 11:00 PM. IT COULD HAVE BEEN AN EVEN MORE DANGEROUS SITUATION IF I HAD LOST POWER TRYING TO TURN ACROSS TRAFFIC OR WAS ON A MUCH BUSIER HIGHWAY WHEN THIS HAPPENED. I HOPE OTHERS ARE AWARE OF THIS WEBSITE. *TR
Power train, Electrical system, Jun 13, 2013
MY WIFE WAS DRIVING ALONG THE HIGHWAY WHEN SUDDENLY THE THROTTLE STOPPED WORKING, THE ENGINE DID NOT SHUT OFF BUT SHE COULD NOT GIVE THE CAR ANY GAS AND HAD TO PULL OVER. THIS HAS HAPPENED 4 TIMES SINCE THEN WITH THE MOST RECENT BEING TODAY. THERE IS SOMETHING WRONG WITH THE THROTTLE BODY FROM WHAT I'VE READ FROM OTHER 2009 FORD ESCAPE OWNERS. I ALSO UNDERSTAND THAT AN INVESTIGATE WAS/IS BEING DONE INTO THIS PROBLEM. *TR
Vehicle speed control, Jun 13, 2013
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. ON THE THIRD OCCASION, IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 70,000. *TR
Vehicle speed control, Jun 11, 2013
WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 70 MPH ALL OF A SUDDEN I HAD NO THROTTLE CONTROL ALL I WAS DOING WAS COASTING ON THE MOMENTUM THAT I HAD AT THAT MOMENT. I HAPPENED TO COAST INTO A GAS STATION HAD TO GET THE CAR TOWED TO A LOCAL DEALER. THIS WAS NOT COVERED BY WARRANTY ON MONDAY SO I HAD TO PAY ALMOST $500 FOR THE REPAIRS. HAD THIS HAPPEN ON A BUSY INTERSTATE IT COULD'VE BEEN A LOT WORSE THAN IT WAS. *TR
Power train, Fuel/propulsion system, Jun 11, 2013
MULTIPLE TIMES MY CAR IS STALLING WHILE DRIVING. THE FIRST INCIDENT I WAS DRIVING 55MPH. I TOOK VEHICLE TO FORD AND WAS TOLD IT WAS THE ELECTRONIC THROTTLE BODY AND THAT THE PART IS ON BACK ORDER FOR AT LEAST 4 WEEKS. A 4 WEEK PART BACK ORDER SEEMS TO ME A STRONG INDICATOR THAT SEVERAL PEOPLE ARE EXPERIENCING THIS VERY DANGEROUS DRIVING SCENARIO. *TR
Vehicle speed control, Jun 11, 2013
AS I WAS DRIVING HOME FROM WORK, MY VEHICLE STOPPED MOVING. I PRESSED ON THE GAS, BUT IT WOULD NOT ACCELERATE. I HAD TO PULL OVER AND TURN MY VEHICLE OFF. WHEN I RESTARTED IT, IT CAME ON, BUT THERE WAS A WRENCH LIGHT THAT APPEARED. I WAS ABLE TO MAKE IT HOME, BUT WHEN I TRIED TO RESTART IT, IT WOULD NOT MOVE. *TR
Vehicle speed control, Jun 11, 2013
WHILE DRIVING ON MAJOR THOROUGH FAIR AT A HIGH RATE OF SPEED, THE VEHICLE LOST ALL SPEED. WENT TO LIMP MODE. THE GAS PEDAL DID NOT WORK. I PULLED OVER TO THE EMERGENCY LANE AND RESTARTED THE VEHICLE AND ALL WAS FINE. THIS EXACT SAME THING HAPPENED AGAIN LATER THAT SAME DAY. I TOOK THE VEHICLE TO A FORD DEALER AND THEY CONFIRMED IT WAS THE THROTTLE BODY ASSEMBLY. THEY COULD NOT GUARANTEE THE VEHICLE WAS SAFE TO DRIVE. NOR COULD THEY FIX IT. THIS WAS DUE TO THE FACT THE FORD WAS NOT CURRENTLY RELEASING THE PART. *TR
Engine, Jun 10, 2013
CAR DECELERATED AND WRENCH SIGN CAME ON. HAD TO PUT CAR IN PARK TO GET IT TO RESTART. KEPT LOSING POWER. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Jun 10, 2013
AT OR ABOUT 2:30PM ON SUNDAY, JUNE 9, 2013, THE IDENTIFIED VEHICLE WAS BEING OPERATED ON A LIMITED-ACCESS STATE HIGHWAY AT OR AROUND THE POSTED SPEED LIMIT OF 70 MPH. THE VEHICLE TOOK AN EXIT RAMP ONTO THE FRONTAGE ROAD AND DECELERATED TO POSTED SPEED LIMIT OF 50 MPH. WITHOUT WARNING OR ANY PRIOR INDICATION, THE VEHICLE ENTERED THE FORD-DEFINED "LIMP HOME MODE," WHICH INCLUDED A LOSS OF ENGINE POWER (GOVERNED TO APPROXIMATED 900 RPM IN SECOND GEAR), AND THE VEHICLE EXPERIENCED RAPID DECELERATION TO APPROXIMATELY 10 MPH ON THE HIGH-SPEED THREE-LANE ROADWAY WITH MEDIUM TO MEDIUM-HEAVY TRAFFIC. UPON PULLING THE VEHICLE TO SAFETY IN A PARKING LOT, THE VEHICLE EXPERIENCED ROUGH IDLING AND THE DASHBOARD ILLUMINATED A "THROTTLE CONTROL/POWER TRAIN FAULT" WARNING LIGHT. UPON CYCLING THE ENGINE OFF AND ON, ENGINE IGNITION TOOK LONGER THAN TYPICAL TO START BY SEVERAL SECONDS, BUT APPEARED TO OTHERWISE FUNCTION PROPERLY. UPON RE-ENTERING THE ROADWAY, AN EXPERIENCE SIMILAR TO THAT DESCRIBED ABOVE OCCURRED AFTER SHIFTING TO THIRD GEAR. AFTER-MARKET DIAGNOSTIC COMPUTER INDICATES THE VEHICLE HAS A P2112, "THROTTLE ACTUATOR CONTROL STUCK CLOSED," CODE. ENGINE WAS CYCLED AND ENTRY TO ROADWAY WAS ATTEMPTED AGAIN; SIMILAR EPISODE OCCURRED WHEN SHIFTING TO THIRD GEAR. VEHICLE WAS TOWED TO A FORD DEALERSHIP FOR SERVICE, WHICH IS PENDING AT THE TIME OF THIS REPORT. *TR
Fuel system, Gasoline, Engine, Jun 10, 2013
DRIVING ON THE HIGHWAY. THE WRENCH LIGHT COMES ON. I PRESS THE GAS PEDAL AND THERE IS NOTHING. THE ENGINE IS STILL RUNNING BUT GIVING IT GAS WILL NOT HELP IT TO MOVE. I PUT MY HAZARDS ON AND PULL OFF ROAD. I SHUT THE CAR OFF AND RESTART. THIS WORKS BUT THE ENGINE LIGHT COMES ON. NOW IT JUST SHUTS DOWN SPORADICALLY. I CANNOT BE SURE WHEN OR WHERE IT WILL HAPPEN. TOOK IT TO THE DEALER (TOWN AND COUNTRY FORD) AND I AM WAITING FOR A REPLACEMENT THROTTLE BODY. I CONTACTED FORD MOTOR COMPANY WHERE I HAVE MY LOAN AND THEY SAID EVEN IF THE PART IS DEFECTIVE IT IS NOT COVERED UNDER ANY WARRANTIES. *TR
Engine and engine cooling, Vehicle speed control, Engine, Jun 10, 2013
LOST POWER WHILE DRIVING, APPLIED PRESSURE TO THE ACCELERATOR AND NOTHING.AFTER A YEAR OF INTERMITTENT PROBLEMS WITH THIS I TOOK IT INTO FORD DEALERSHIP AND THEY DIAGNOSED A FAULTY THROTTLE BODY....TROUBLE CODE P 2111 .DIAGNOSTIC TROUBLE CODES (DTC) P2111, THROTTLE BODY STUCK OPEN. ITS COST ME US$275. I THINK FORD MUST BE ASSUME THE COST BECAUSE IS CAR FAILURE FROM FABRIC. LET ME KNOW ABOUT THE RECALL FOR THE NHTSA ACTION NUMBER : DP12006. *TR
Electrical system, Vehicle speed control, Engine, Jun 8, 2013
DRIVING AND ENGINE LOST POWER CHECK ENGINE LIGHT ON PULLED CODE 2112. *TR
Power train, Jun 8, 2013
CAR WAS FINE, THEN ALL OF A SUDDEN I HAD NOTHING. I WAS ONLY GOING ABOUT 25 AND WAS ABLE TO COAST TO THE SIDE OF THE ROAD. ENGINE WAS RUNNING FINE BUT CAR WOULD NOT ACCELERATE AT ALL. WRENCH ON THE INSTRUMENT PANEL WAS LIT, INDICATING A POWERTRAIN PROBLEM. I TURNED THE CAR OFF, WAITED A FEW MINUTES AND RESTARTED. I WAS ABLE TO GET IT HOME. THIS IS A SERIOUS PROBLEM. I'M SURE IT WILL HAPPEN AGAIN AFTER READING THE POSTED COMPLAINTS, LEFT TURNS COULD BE EXTREMELY DANGEROUS. FORD NEEDS TO STEP UP. *TR
Vehicle speed control, Engine, Jun 8, 2013
WAS DRIVING CRUISE CONTROL DOWN THE HIGHWAY WHEN THE GAS PEDAL LOST AFFECT. THE CAR WOULD NO LONGER ACCELERATE. I STOPPED ON THE SIDE OF THE HIGHWAY AND IT WAS SHAKING. I SHUT THE CAR OFF AND RESTARTED IT. WORKED FINE THE REST OF THE DAY. I KNOW ITS SOMETHING TO DO WITH THE THROTTLE BODY. IT HAS DONE IT MAYBE 200 TIMES SINCE THEN AND ALMOST CAUSED A SERIOUS CAR CRASH THE LAST TIME. *TR
Fuel system, Gasoline, Electrical system, Visibility, Engine, Jun 8, 2013
WE HAVE HAD PROBLEMS WITH THIS VEHICLE FROM DAY ONE. CURRENTLY THE BIG ISSUE IS THE THROTTLE BODY (WHICH I'VE SEEN HAS BEEN A PROBLEM WITH ALL THE FORD ESCAPES). ALSO THE MASS AIR FLOW SYSTEM, HEATING/AIR, AND SECURITY SYSTEM (ALSO IT HAS A PROBLEM NOT STARTING---NOT SURE IF THAT'S ALSO THROTTLE BODY). IS THIS BEING RECALLED? *TR
Power train, Jun 7, 2013
UPDATE ON COMPLAINT #10515406 - TOOK CAR TO DEALER - THE DIAGNOSIS IS A THROTTLE BODY FAILURE. IT IS NOT COVERED UNDER THE POWER TRAIN WARRANTY. AND THE PART IS ON BACK ORDER. THEY WANT $474 TO FIX IT. WHY HASN'T THERE BEEN A RECALL YET...UPON DOING SOME RESEARCH, THERE ARE APPROXIMATELY 1.6 MILLION FORD ESCAPES WITH THIS ISSUE MODEL YEARS 2005-2012. THIS IS ABSOLUTELY CRAZY THAT I HAVE TO PAY TO FIX A WIDELY KNOWN FAILURE. *TR
Engine, Jun 7, 2013
IT'S A THROTTLE ISSUE. I TOOK IT IN AND THEY READ THE CODE. IT'S THE SAME THING THAT'S HAPPENING TO EVERYONE ELSE YET THERE IS NO RECALL. THIS HAPPENED TO ME ABOUT 6 MOS AGO AS WELL. LAST NIGHT IT DIED 7 TIMES WHILE TRYING TO GET HOME AFTER WORK. THIS IS VERY DANGEROUS AND NEEDS TO HAVE A RECALL. THIS IS A COMMON ISSUE. I'M OBVIOUSLY GOING TO HAVE TO GET THIS FIXED FOR THE SAFETY OF MYSELF AND ANYONE ELSE IN THE CAR WITH ME. I HOPE THEY TAKE CARE OF THIS SOON. IT CAN HAPPEN ANYWHERE AND REGARDLESS OF THE SPEED. YOU HAVE TO PULL OVER IF POSSIBLE AND TURN IT OFF AND ON AGAIN TO RESET IT. *TR
Engine and engine cooling, Power train, Jun 6, 2013
WHEN I SLOW DOWN TO ALMOST A STOP OR WHEN I AM STOPPED AND STARTING TO ACCELERATE AGAIN THE CAR ENGINE SHUTS OFF. I THEN HAVE TO TURN OFF THE CAR AND RESTART IT. THIS HAPPENS SPORADICALLY WITH NO WARNING. I HAVE BEEN TOLD BY FORD THAT IT IS THE THROTTLE BODY CAUSING THIS ISSUE. *TR
Power train, Jun 6, 2013
THE THROTTLE CONTROL/POWERTRAIN WARNING LIGHT CAME. THE ESCAPE WOULDN'T ACCELERATE ON 6/4. I WAS ABLE TO GET TO A SPOT OUT OF THE DRIVING LANE AND TURN IT OFF. I RESTARTED AND DIDN'T HAVE ANY PROBLEMS UNTIL THIS MORNING 6/6. IT HAPPENED WHILE MY SON WAS DRIVING TO SCHOOL. HE ALSO WAS ABLE TO STOP SAFELY. TURN OFF THE ESCAPE AND RESTART IT WITH NO PROBLEMS. CALLED THE DEALER. THEY WANT IT IN FOR SERVICE RIGHT AWAY. *TR
Fuel system, Gasoline, Vehicle speed control, Fuel/propulsion system, Jun 5, 2013
I HAD TO GET THE THROTTLE BODY REPLACED ON MY 2009 ESCAPE BECAUSE THE CAR ENGINE WOULD DISENGAGE AND THE GAS PEDAL WOULD STOP WORKING. THE CAR WOULD COAST TO A STOP AND I WOULD HAVE TO SHUT IT OFF AND CUT IT BACK ON TO GET IT TO RE-ENGAGE. THIS HAPPENED EVER COUPLE OF DAYS FOR A FEW WEEKS AND THEN I TOOK IT TO THE DEALER. THE DEALER HAS HAD MY CAR FOR ALMOST A MONTH AND CLAIMS THAT THERE WAS A BAD PRODUCTION BATCH THAT CAUSED A NATIONAL BACKLOG OF PARTS. THE CALL CENTER HAS BEEN UNRESPONSIVE AND FORD IS CLAIMING THAT I HAVE TO PAY FULL PRICE FOR THE PART EVEN THOUGH I HAVE BEEN WITHOUT A CAR FOR NEARLY A MONTH. *TR
Engine, Jun 5, 2013
FOR PAST COUPLE MONTHS HAVE HAD ISSUE WHERE CAR "STALLS"...FEELS AS IF IN NEUTRAL...WILL NOT REV...AFTER BEING STOPPED AT STOP LIGHT. CONCERNING BECAUSE THERE IS NO WARNING AS TO WHEN EVENT WILL OCCUR. EXTREMELY DANGEROUS. HAVE BEEN STUCK UNDER MAJOR INTERSECTIONS AND NEARLY RAMMED FROM BEHIND ON EACH OCCASION. WRENCH SYMBOL COMES ON WHEN OCCURS. HAVE TAKEN TO DEALERSHIP AND WAS TOLD THAT MY ESCAPE NEEDS A NEW THROTTLE BODY. HAVE BEEN WITHOUT MY CAR FOR PAST WEEK BECAUSE THE PART IS ON "EMERGENCY BACKORDER" FROM NATIONAL SUPPLIER. I HAVE FILED COMPLAINT WITH FORD AND HAVE BEEN TOLD THAT A SUPERVISOR WOULD CONTACT ME...HAS BEEN 1 WK AND THEY HAVE NOT CALLED BACK. HAVE CALLED 3 TIMES TOTAL. DEALERSHIP REFUSES TO PAY FOR RENTAL...SO I AM FOOTING THE BILL FOR THAT AT THIS TIME. THIS ISSUE NEEDS INVESTIGATION...IF A PAST IS ON "EMERGENCY BACKORDER" THERE MUST BE A NATIONAL PROBLEM WITH THIS THROTTLE BODY ISSUE. PLEASE INVESTIGATE THIS ISSUE...IT IS DANGEROUS. RECALL THIS PART! FOR ALL THOSE EXPERIENCING SAME PROBLEM..MAKE SURE TO CALL FORD AND GET A CASE #...CALL: 1-800-241-3673. DO NOT RELY ON DEALERSHIP TO REPORT ISSUE. THE MORE PEOPLE WHO REPORT THE ISSUE, THE MORE LIKELY SOMETHING WILL BE DONE. *TR
Power train, Engine, Jun 5, 2013
0630HR REVERSED CAR FROM GARAGE REACHED ROAD 30FT ,THEN PLACED IN D ACCELERATED TO ABOUT 15MPH THEN SUDDEN LOST OF POWER AND DECELERATION SIMILAR TO APPLYING BRAKE DRIVE WENT INTO 'LIMP' MODE WITHOUT WARNING.A WRENCH SHOWED UP AS A FAULT WARNING ON THE DASH. THIS IS THE FIRST TIME THIS HAS HAPPENED. *TR
Vehicle speed control, Jun 5, 2013
IN SEPTEMBER OF 2012, I HAD A PROBLEM WITH THE ABILITY TO ACCELERATE COMPLETELY GONE WHEN I WAS GOING 40 MPH IN A CROWDED INTERSECTION. THE WRENCH LIGHT CAME ON. I GOT INTO A RITE AID PARKING LOT AND CALLED THE DEALERSHIP (MY VEHICLE WAS STILL UNDER WARRANTY). THEY TOLD ME TO TRY TO RESTART IT AND SEE IF THE WRENCH LIGHT TURNED OFF. IT DID NOT AND I COULD NOT RESTART THE CAR, SO I HAD IT TOWED IN. THEY TOLD ME THE BATTERY HAD DIED AND ONCE IT WAS REPLACED THEY COULDN'T RECREATE THE THROTTLE ISSUE SO THEY COULDN'T FIX THAT PER MY WARRANTY. THEN 3 WEEKS AGO, I GOT OFF THE EXPRESSWAY. AND ABOUT 10 MINUTES LATER THE CAR DID THE SAME THING. IT WAS A VERY DANGEROUS SITUATION BECAUSE THERE ARE NO PLACES TO PULL OFF THIS PARTICULAR ROAD AND THE SPEED LIMIT IS HIGH. I GOT HALF IN AND HALF OUT OF THE LANE AND RESTARTED IT. I WAS ABLE TO GET BACK HOME AND I CALLED THE DEALERSHIP THE NEXT DAY. THEY TOLD ME IT WAS THE THROTTLE BODY AND APPARENTLY ARE WILLING TO FIX IT WITHOUT THE WRENCH LIGHT NOW BECAUSE I AM NO LONGER UNDER WARRANTY (65000); HOWEVER THE PART IS ON NATIONAL BACK ORDER. THIS SAME "NATIONAL BACKORDER PROBLEM" OCCURRED TWO YEARS AGO WHEN MY TRANSMISSION IN THE SAME CAR QUIT WORKING AND I WAS IN A RENTAL CAR FOR 7 WEEKS! THE PROBLEM HAS RECURRED 3 TIMES NOW, AND THEY HAVE CLEANED THE THROTTLE BODY, BUT STILL NO SIGNS OF A PART. THIS IS A VERY DANGEROUS PROBLEM AND I THINK FORD NEEDS TO BE HELD ACCOUNTABLE FOR THE INABILITY TO STAND BEHIND THEIR PRODUCTS. *TR