2009 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.
Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
1,693 reports, newest first.
Vehicle speed control, Aug 13, 2012
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE ENGAGED INTO A ROUGH IDLE AND STALLED. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT AND THE WRENCH WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF FAILURE WHO FILED A REPORT AND DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 51,500 AND THE CURRENT MILEAGE WAS 52,000.
Power train, Engine, Aug 12, 2012
WAS DRIVING IN RIGHT LANE APPROXIMATELY 45MPH AND I LOST ALL ACCELERATION. THOUGHT I HAD A FLAT OR SOMETHING. PULLED OVER AND INTO A PARKING LOT. ENGINE WAS IDLING ROUGH SO I TURNED IT OFF AND CALLED MY HUSBAND TO SEE WHAT WAS HAPPENING WITH THE CAR. HUSBAND CAME AND RESTARTED, DROVE HOME NO ISSUE. ON 8/11/12 DRIVING TO STORE THE SAME THING HAPPENED BUT THIS TIME NOTICED THE WRENCH LIGHT CAME ON. THE GAS PEDAL STOPPED WORKING LOOSING ALL ENGINE POWER. PULLED OVER AND CALLED MY HUSBAND TO SEE WHAT HAPPENED. LEFT CAR RUNNING, HUSBAND PRESSED GAS PEDAL BUT ENGINE STAYED AT ROUGH IDLE. TURNED CAR OFF AND RESTARTED, DROVE CAR HOME AND CALLED SERVICING DEALERSHIP FOR APPOINTMENT. HAD THE VEHICLE SERVICED ON 8/10/12 TO CHECK TRANSMISSION, THOUGHT THAT WAS THE PROBLEM BUT THEY SAID EVERYTHING WAS FINE. THEY SAID THEY WOULD LET US KNOW TODAY 8/12/12 IF VEHICLE SHOULD BE TOWED IN RATHER THEN DRIVING IT IN DUE TO SAFETY REASONS. *TR
Vehicle speed control, Aug 9, 2012
WHILE DRIVING ON US 441. OUR CAR STALLED ON THE MOUNTAIN BETWEEN CHEROKEE, N.C. AND GATLINBURG, TENN. WE PULLED TO THE SIDE OF THE ROAD, TURNED THE ENGINE OFF, AND WERE ABLE TO RESTART IT AND CONTINUE FOR A FEW MILES BEFORE THE PROBLEM RECURRED. THIS STOP AND GO OCCURRED ABOUT 7 TIMES BEFORE WE WERE ABLE TO GET TO SEVIERVILLE, TENN TO GET IT REPAIRED. MY CONCERN IS THAT THERE ARE FEW PLACES TO PULL TO THE SIDE OF THE MOUNTAIN, SO IT WAS DANGEROUS FOR US AND OTHER CARS TO STOP AS WE DID. THE DEALER TOLD US THE PROBLEM WAS CAUSED BY A DEFECTIVE THROTTLE BODY. *TR
Seat belts, Jul 31, 2012
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE SEAT BELT WOULD NOT UN-LATCH. AFTER FOUR MINUTES THE CONTACT WAS ABLE TO UN-LATCH THE SEAT BELT AND EXIT THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE SEAT BELT COULD NO LONGER BE LATCHED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER NOR CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Power train, Jul 25, 2012
I HAVE OWNED 2009 FORD ESCAPE LIMITED V-6 LESS THAN TWO MONTHS. WHILE DRIVING 35-40 MPH THE VEHICLE SUDDENLY WOULD NOT ACCELERATE. IT DID NOT STOP RUNNING SO I WAS ABLE TO EXIT THE ROADWAY AND RETURN HOME. IT TOOK SEVERAL MINUTES FOR IT TO RETURN TO NORMAL. I DID NOT GET A CHECK ENGINE LIGHT OR OTHER WARNING. DEALER ADVISES I SHOULD WAIT TO SEE IF IT HAPPENS AGAIN AS IT WOULD BE DIFFICULT TO DIAGNOSE AT THIS POINT. AT THE TIME OF THE INCIDENT I WAS ON MY WAY TO INTERSTATE HIGHWAY WITH 70 MPH SPEED LIMIT AND A LOT OF HEAVY TRUCK TRAFFIC. I FEEL FORTUNATE INCIDENT HAPPENED WHEN AND WHERE IT DID. *TR
Visibility, Jul 19, 2012
MY FORD ESCAPE IS A 2009, 3 YEAR OLD CAR WITH REGULAR MAINTENANCE CHECKS. ON JULY 12TH, I OPENED AND CLOSED THE DRIVER DOOR AND THE WINDOW SLID DOWN. ONCE TAKEN TO GET DIAGNOSED, I WAS TOLD THE REGULAR CABLE HAD GONE OUT. I HAD IT FIXED AND WAS ON MY WAY. ON JULY 16TH, JUST 4 DAYS AFTER, I WAS PICKING UP DRY CLEANING, I PUT CLOTHES IN THE BACK SEAT, AND ONCE THE DOOR WAS CLOSED, SAME THING HAPPENED, WINDOW SLOWLY SLID DOWN. NO OPENING/CLOSING WINDOWS TO PROVOKE IT. I WAS TOLD ONCE AGAIN IT WAS THE REGULATOR CABLE AND NEEDED TO BE REPLACED. BOTH PROBLEMS EXACTLY THE SAME, WITHIN 4 DAYS OF EACH OTHER. ALL MECHANICS AND SERVICE REPS TOLD ME IT WAS VERY UNUSUAL THAT THE REGULATOR GO OUT ON SUCH A NEW CAR. CALLED FORD CORPORATE AND WAS UNABLE TO GET ASSISTANCE TO PAY FOR THIS DEFECT. HOW CAN A 3 YEAR OLD CAR WITH NO EXTREME USE OF THE POWER WINDOWS BE CAPABLE OF SUCH PROBLEMS? THE CAR IS DEFECTIVE AND FORD SHOULD'VE PAID FOR THE REPAIR. *TR
Engine, Fuel/propulsion system, Jul 19, 2012
I WAS SITTING IN THE BANK LINE WITH MY FOOT ON THE BRAKE, WAITING TO GET TO THE DRIVE-UP ATM WHEN MY CAR SUDDENLY ACCELERATED. I IMMEDIATELY APPLIED THE BRAKE HARDER TO STOP THE CAR FROM MOVING FORWARD. THIS HAPPENED ON TWO OTHER OCCASIONS. WHEN I MENTIONED IT TO MY SERVICE SPECIALIST HE SAID HE CHECKED THE CAR AND THERE WERE NO PROBLEMS INDICATED. I HAVE A 2009 FORD ESCAPE XLT V-6. *TR
Power train, Electrical system, Jun 20, 2012
DRIVING FORD ESCAPE 2009 AT CONSISTENT HIGHWAY SPEED FOR APPROXIMATELY 20 MINUTES. IPHONE PLUGGED INTO USB PORT, HEAD LIGHTS, AIR CONDITIONING ON AND WORKING. SUDDEN FEELING OF HESITATION AND THEN FLOATING. ORANGE WRENCH LIGHT APPEARED. SUDDEN LOSS OF RPM'S AND ENGINE POWER. SEMI-TRUCK BEHIND ME WEAVED INTO OTHER LANE. I ACTIVATED HAZARD LIGHTS AND COASTED/CHANGED LANES OVER 3 LANES OF HIGHWAY TRAFFIC TO SHOULDER OF EXPRESSWAY. STOPPED AND PARKED CAR. WRENCH LIGHT REMAINED ON. AIR CONDITIONING, MUSIC, AND LIGHTS REMAINED WORKING. I LOOKED UP CODE IN OWNER'S MANUAL AND FOUND "POWERTRAIN" "SERVICE IMMEDIATELY". I TURNED OFF CAR. I TURNED OFF AIR CONDITIONING, UNPLUGGED IPHONE, MUSIC, AND LIGHTS. I RESTARTED CAR. CAR IMMEDIATELY RESTARTED WITH NO WARNING LIGHT. WITH CAR IN PARK, TESTED ACCELERATION, NO HESITATION WITH RPMS. I TURNED OFF CAR AND WAITED 5 MINUTES. I TURNED CAR BACK ON, AGAIN NO WRENCH LIGHT, NO HESITATION WITH RPM/GAS PEDAL TESTED. I TURNED OFF HAZARDS AND ATTEMPTED TO DRIVE. NO FURTHER PROBLEM DRIVING THAT NIGHT OR THE NEXT DAY. ON MONDAY I TOOK CAR TO FORD DEALERSHIP FOR INSPECTION. I WAS CALLED AND TOLD THAT BATTERY NEEDED REPLACEMENT. I EXPLAINED I WAS CONCERNED BECAUSE THERE WAS NO LOSS OF AUXILIARY POWER, RATHER ENGINE POWER. THE SERVICE REPRESENTATIVE STATED THEY WOULD REPLACE BATTERY AT MY AGREEMENT AND CONTINUE TESTING. I WAS CALLED LATER IN DAY AN NOTIFIED THAT THERE WAS NOTHING WRONG WITH MY CAR. WHILE WAITING FOR CALL FROM DEALER, I "GOOGLED" FORD ESCAPE 2009 WRENCH LIGHT. I FOUND MULTIPLE PROBLEMS ATTRIBUTED TO THROTTLE BODY STICKING, WITH INABILITY OF FORD DEALERS ABLE TO IDENTIFY THIS RECURRENT PROBLEM. MY CAR REMAINS AT DEALER. I CALLED FORD DEALER AGAIN TODAY AND WAS TOLD MY CAR WAS FINE TO DRIVE. I AM CONCERNED TO DRIVE THIS VEHICLE ON ANY STREET/EXPRESSWAY WITH THE POTENTIAL FOR THIS TO HAPPEN AGAIN, AS REPORTED BY OTHER DRIVERS. *JS
Steering, May 31, 2012
THIS PAST WINTER THE DRIVERS SIDE EXIT SHAFT SEAL FAILED. THE TRANSMISSION WAS SERVICED BY OUR LOCAL FORD DEALER. UPON RETURN MY WIFE NOTED THE STEERING COCKED TO THE LEFT SLIGHTLY BUT NO OTHER ISSUES, I TOLD HER THAT THEY PROBABLE WERE OFF A TOOTH ON THE PITMAN ARM AND THAT SHE NEEDED TO TAKE IT BACK, SHE HAD NOT. THE DAY IN QUESTION WAS THE FIRST TIME THAT I HAD WITNESSED THE MALFUNCTION. I HAD MADE A TURN OFF A SECONDARY STREET TO ENTER THE HIGHWAY. IT WAS ABOUT A 90 DEGREE TURN, AND WHEN I EXITED THE TURN, THE STEERING WHEEL WAS STILL AT A 45 DEGREE ANGLE OFF NEUTRAL. IT STAYED THIS WAY FOR A FEW SECONDS AS I ACCELERATED DOWN THE ON RAMP, THEN VIOLENTLY RETURNED TO NEUTRAL. I PULLED OFF TO THE SHOULDER AND CHECKED TO SEE WHAT HAPPENED. THIS HAPPENED TWO MORE TIMES THAT DAY AND THE FOLLOWING DAY. I MADE SEVERAL 90 DEGREE TURNS TO SEE IF I COULD DUPLICATE THE ISSUE. MY WIFE LET ME KNOW THAT THIS HAD HAPPENED TO HER, USUALLY WHEN SHE WAS PARKING THE CAR AT SCHOOL. WHEN SHE STARTED THE VEHICLE, THE WHEEL WOULD RETURN TO NORMAL. IT IS CURRENTLY AT THE DEALERSHIP FOR THIS ISSUE. I WAS TOLD THIS MORNING THAT THERE ARE PARTS ON ORDER FOR THE STEERING GEAR AND STEERING POSITION SENSOR. WHEN WE RETURNED HOME, WE WERE IN FT WORTH TEXAS FOR THE WEEKEND IN QUESTION, I CALLED THE DEALER AND WAS TOLD THEY HAD SEEN THIS A FEW TIMES BUT THAT IT WAS OKAY TO DRIVE THE VEHICLE UNTIL IT WAS TAKEN IN FOR SERVICE. I WANTED TO MAKE SURE AND NOTIFY THE NHTSA. *TR
Air bags, May 17, 2012
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE SITTING AT A STOP SIGN BOTH SIDE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE INSURANCE COMPANY STATED THAT HE NEEDED TO TAKE THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Engine and engine cooling, Apr 30, 2012
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH UPHILL WHEN THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE BEGAN TO JERK WITH HESITATION. THE FAILURE RECURRED WHENEVER THE CONTACT ENCOUNTERED A SLIGHT GRADE OR HILL AT ANY GIVEN SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Engine and engine cooling, Power train, Apr 29, 2012
INTERMITTENT PROBLEM WHEN DRIVING GAS PEDAL SEEMS TO LOOSE RESISTANCE, VEHICLE STARTS TO SLOW EVEN THOUGH ADDING MORE POWER, AS VEHICLE SLOWS AND APPROACHES 5 MPH IT STARTS TRANSMISSION TO SEIZE AND ENGINE TO BACKFIRE. THEN WITH CAR STOPPED IT WON'T GO. WHEN RESTARTED IT WON'T GO THE FIRST TIME BUT THE SECOND START WILL THEN OPERATE NORMALLY. HAS HAPPENED SEVERAL TIMES IN A DAY AT HIGHWAY SPEED OR IN TOWN. FORD DEALER UNABLE TO REPAIR IT SO FAR HAD A MINOR LEAK IN AXLE SEAL IN FRONT WHEEL DRIVE REPAIRED THAT NO HELP. I BELIEVE IT IS A THROTTLE BODY PROBLEM AND HAVE FOUND THIS PROBLEM BEING SUFFERED BY MANY OTHERS ON INTERNET FORUMS FOR REPAIR ADVICE/QUESTIONS. *TR
Engine and engine cooling, Apr 23, 2012
THE DAY AFTER PURCHASING MY 2009 FORD ESCAPE ON 2/16/2012, THE ENGINE STALLED WHILE I WAS DRIVING. I WAS SLOWING DOWN TO TURN INTO A DRIVEWAY, AND THE DASH BOARD LIT UP (ENGINE, OIL AND OTHER LIGHTS). I PUT THE CAR AND PARK AND RESTARTED IT. I THOUGHT IT WAS A RANDOM EVENT. A WEEK LATER IT STALLED AGAIN WHILE TRAVELING APPROX 60 MILES PER HOUR ON A HIGHWAY. I HAD SLOWED BECAUSE THE SPEED LIMIT HAD DECREASED IN THAT AREA. THE DASH LIT UP AGAIN AND THE CAR STALLED. I AGAIN, PUT IT IN PARK AND RESTARTED THE TRUCK. THE CAR WAS TAKEN TO THE APPROVED MECHANIC FOR THE DEALERSHIP AND THEY COULD NOT FIND OUT WHY THE VEHICLE STALLED. THE MECH STATED A CODE INDICATED PROBLEMS WITH THE GAS CAP BUT NO REASON FOR THE STALLING. THE FUEL ASSEMBLY WAS REPLACED. THE CAR HAS STALLED APPROX THREE TIMES SINCE THEN. TODAY, 4/23/12, I WAS TRAVELING APPROX 40 MPH AND IT STALLED WHILE IN TRAFFIC. I WAS GLAD THE PERSON BEHIND ME STOPPED WITHOUT REAR ENDING ME. APPROX 5 MINUTES LATER, AS I WAS TURNING INTO MY PARKING SPACE AT WORK, IT STALLED AGAIN. I REPEATED THE USUAL ...SHIFT TO PARK AND RESTART. THIS IS VERY DANGEROUS!!! *TR
Engine and engine cooling, Electrical system, Apr 10, 2012
2009 FORD ESCAPE. CONSUMER STATES VEHICLE DIED WHILE DRIVING *TGW THE CONSUMER STATED A WRENCH SYMBOL APPEARED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND ANY CODES AND THE VEHICLE PASSED ALL THEIR TESTS. THE DEALER DID FIX A TRANSMISSION LEAK AND AN AIR SENSOR. ON JANUARY 5, 2012, THE VEHICLE STALLED AGAIN AND THE WRENCH SYMBOL APPEARED AGAIN. THE DEALER WAS UNABLE TO FIND ANY CODES. ON MARCH 5, 2012, THE VEHICLE STALLED AGAIN, AND THE BATTERY SYMBOL ILLUMINATED. *JB
Engine and engine cooling, Vehicle speed control, Mar 23, 2012
THE TRAFFIC WAS LIGHT; I WAS DRIVING ON RT. 173 GOING EAST BETWEEN HUNT CLUB RD AND 41. AS I PASSED OVER THE BRIDGE COVERING I-94, I LET MY FOOT OFF THE GAS TO CRUISE WHICH ALLOWED TRAFFIC TO MERGE AND CLEAR. THE ROAD CHANGES FROM TWO LANES TO ONE LANE AT THIS POINT. I WAS DRIVING ABOUT 40-45 MPH AND I SLOWED DOWN TO ABOUT 30-35 MPH. I WAS DRIVING STRAIGHT IN THE LEFT LANE. AS I STARTED TO ACCELERATE AFTER TRAFFIC IN FRONT OF ME CLEARED, I STEPPED ON THE GAS AND THERE WAS NO RESPONSE. I REPEATED AND LOOKED DOWN AND SAW THAT ALL THE GAUGE LIGHTS WERE ON. THE STEERING WAS DIFFICULT AND I APPLIED THE BRAKES SLIGHTLY AND REALIZED THAT THE ENGINE WAS OFF. THE ENGINE STALLED. THERE WERE NO NOISES. THE WINDOWS WERE OPEN. THE AC WAS OFF. I SHIFTED THE CAR IN NEUTRAL AND STARTED THE ENGINE AS THE CAR COASTED IN A STRAIGHT LINE. THE ENGINE RE-STARTED AND I CONTINUED TO DRIVE TO RT. 41. THE ENGINE STALLED AGAIN 2/4/12 WITH MILEAGE AT 33,866. BOTH TIMES I INFORMED THE DEALER WHO SAID THERE WERE NO ISSUES FOUND. *TR
Power train, Feb 4, 2012
THE TRANSMISSION IS SLIPPING AND WINING. LIKE A BEARING IS GOING OUT. I THINK IT IS THE OUTPUT SHAFT BEARING. *KB
Visibility, Jan 27, 2012
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE UNOCCUPIED VEHICLE WAS PARKED, THE MOONROOF COLLAPSED AND FRACTURED INTO MULTIPLE PIECES AS A RESULT OF AN EXTREMELY SMALL AMOUNT OF SNOW ON THE TOP SURFACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MOON-ROOF WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. UPDATED 02/28/12 *BF UPDATED 03/14/12*LJ UPDATED 05/03/12*JB
Power train, Jan 5, 2012
REPEATED TRANSMISSION SHIFT ISSUES, VEHICLE WILL SHIFT EXTREMELY HARD, ESPECIALLY IN STOP AND GO TRAFFIC. SOMETIMES VEHICLE HAS A HARD TIME SWITCHING INTO REVERSE. *TR
Power train, Dec 27, 2011
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE FAILED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,626 AND THE CURRENT MILEAGE WAS 11,000.
Engine and engine cooling, Dec 6, 2011
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT SHE WAS ABLE TO RESTART THE VEHICLE AFTER A COUPLE OF MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE PROBLEM HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 36,000.
Power train, Nov 29, 2011
TRANSMISSION IS LOUD. SHIFTS ARE HARSH. SIGNIFICANT HESITATION WHEN ACCELERATING. TRANSMISSION HUNTS FOR GEARS. UPSHIFTS AND DOWNSHIFTS ARE FREQUENT. WHEN PASSING VEHICLES ON THE HIGHWAY, ACCELERATION IS DELAYED AS TRANSMISSION SHIFTS UP THROUGH GEARS, THEN DROPS TO A LOW GEAR. POWERTRAIN LIGHT COMES ON THE DASH. TO DEALER FOR SERVICE. THEY SAY THEY CANNOT LOCATE PROBLEM. *KB
Visibility, Nov 28, 2011
SUNROOF EXPLODED WHILE DRIVING DOWN THE ROAD. GLASS EXPLODED OUTWARD AND NOT INWARD IF SOMETHING HIT IT. *KB
Power train, Nov 22, 2011
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT A SEAL BLEW IN THE FRONT AXLE, CAUSING TRANSMISSION FLUID TO LEAK FROM THE VEHICLE. THE DEALER DID NOT MAKE AN ATTEMPT TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS 25,000. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. ....UPDATED 12/03/12 *BF THE CONSUMER TWO REPAIRS WERE MADE IN LESS THAN FIVE MONTHS. THE AXLE SEAL WAS LEAKING TRANSMISSION FLUID. UPDATED 01/12/12
Structure, Nov 17, 2011
THE REAR HATCH ON MY 2009 FORD ESCAPE XLT 4X4 FINALLY QUIT OPENING. I HAVE HAD THE VEHICLE INTO THE DEALER FOR NUMEROUS ISSUES AND ALWAYS MENTIONED A PROBLEM WITH THE REAR HATCH NOT ALWAYS OPENING BUT THEY COULD NEVER DUPLICATE THE PROBLEM. I AM NOW 5000 MILES OUT OF THE BUMPER TO BUMPER WARRANTY AND THE HATCH WILL NOT OPEN. IT USED TO 'HANG UP AND NOT OPEN ON OCCASION, BUT NOW APPEARS TO BE PERMANENT. WHEN I CALLED MY DEALER THEY TOLD ME IT WAS OUT OF WARRANTY AND THEY HAD OTHER CUSTOMERS THAT HAD THE SAME PROBLEM, UNFORTUNATELY, THOSE CUSTOMERS PAID BETWEEN $250.00 AND $700.00 TO HAVE IT FIXED. I CONTACTED FORD DIRECTLY REQUESTING THEY REPAIR THE LIFT GATE SINCE IT HAD BEEN REPORTED WHEN ORIGINALLY UNDER WARRANTY, ONLY TO BE ADVISED TO PAY TO HAVE IT REPAIRED AS IT IS NOW OUT OF WARRANTY, AND SAVE MY RECEIPTS IN CASE THERE EVER IS A RECALL. (I FIND THIS STATEMENT INTERESTING BECAUSE IT MEANS THEY ARE AWARE OF THE PROBLEM). THE ONLY LATCH ON THE LIFT GATE IS A BUTTON ABOVE THE LICENSE PLATE, THERE IS NO LATCH INSIDE THE VEHICLE OR GLOVE COMPARTMENT THAT WOULD ALLOW YOU TO MANUALLY OPEN IT. I CONSIDER THIS A HUGE SAFETY CONCERN. *TR
Structure, Nov 1, 2011
THE ENTIRE INTERIOR OF THE CAR WHERE ANY METAL IS EXPOSED IS COMPLETELY RUSTED OUT. ALL THE EXPOSED METAL COMPONENTS INCLUDING THE TRACKS FOR THE FRONT SEATS, THE UNDERSIDES OF THE SEATS, THE BOLTS HOLDING THE SEATS IN PLACE, AND ANY PIECES OF METAL ON THE INTERIOR OF THE CAR THAT ARE EXPOSED ARE COMPLETELY RUSTED OUT. THE CAR WAS TAKEN INTO THE DEALER AND I WAS TOLD THAT FORD DOES KNOW ABOUT THIS "PROBLEM" AND IT IS BECAUSE ALL OF THE METAL ON THE INSIDE OF THE CAR IS UNTREATED METAL AND THIS WILL RUST. I WAS FURTHER TOLD THAT THIS IS A "COSMETIC" PROBLEM AND BECAUSE THE CAR IS STILL FUNCTIONING THEN THEY ARE NOT RESPONSIBLE FOR FIXING THE PROBLEM. THE INTERIOR OF THE CAR LOOKS LIKE AN OLD, NEGLECTED CAR INSTEAD OF A TWO YEAR OLD PRISTINE LOW MILEAGE CAR THAT IT IS. FORD REFUSES TO FIX THIS PROBLEM UNTIL THE MECHANISMS COMPLETELY RUST OUT AND FALL APART. *TR