2009 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,693 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Escape model years with reports.
Of the 2009 reports, 34 involved a crash and 2 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Representative owner complaints
1,693 reports, newest first.
Engine and engine cooling, Electrical system, Nov 8, 2010
GOT HOME AT 4PM, PARKED THE CAR IN THE GARAGE AND TURNED IT OFF. WALKED INSIDE AND WENT TO DINNER AT MY IN LAWS. ABOUT 3AM MY WIFE WOKE UP TO ONE OF OUR BABIES CRYING. SHE WENT DOWN TO SEE WHAT WAS GOING ON. AS SHE WAS WALKING THROUGH OUR KITCHEN SHE SMELLED SOMETHING THAT WAS NOT RIGHT. SHE WOKE ME UP AND WE ALL LEFT THE HOUSE AND WENT TO HER PARENTS HOUSE ACROSS THE STREET. WE CALLED THE GAS COMPANY AND THEY CAME TO SEARCH THE HOUSE. THE COULD NOT FIND A GAS LEAK, SO THE GUY FROM THE GAS COMPANY ASKED TO LOOK IN THE GARAGE. WHEN WE OPENED THE GARAGE IT FELT LIKE 100 DEGREES. WE LOOKED IN BOTH CARS AND THERE WERE NO KEYS IN THE IGNITION. WE POPPED THE HOODS ON THE CARS ON OUR ESCAPE YOU COULD BARELY TOUCH ANYTHING INSIDE THE ENGINE COMPARTMENT BECAUSE IT WAS HOT. ON OUR OTHER CAR YOU COULD TOUCH EVERYTHING. WE TRIED TO BACK THE ESCAPE OUT OF THE GARAGE UNTIL WE COULD GET IT TO THE DEALERSHIP THE NEXT DAY BUT WERE UNABLE TO. THE NEXT MORNING WE ENDED UP CALLING TO HAVE IT TOWED TO THE DEALER SHIP. THEY CHECKED THE WIRING UNDER THE BATTERY BECAUSE THEY HAVE HAD COMPLAINTS OF THE STARTER SPINNING BUT NEVER STARTING. SINCE THEN THEY AS WELL AS FORD HAVE SAID WE HAVE MADE THIS UP AND ARE UNWILLING TO DO ANYTHING ABOUT THE SITUATION BECAUSE THEY HAVE NEVER HERD OF SUCH OF A THING. SINCE WE ARE THE FIRST THEY DON'T FEEL OBLIGATED TO DO ANYTHING TILL SOMEONE GETS HURT OR DIES. *TR
Engine and engine cooling, Electrical system, Nov 3, 2010
2009 FORD ESCAPE. CONSUMER STATES PROBLEMS WITH ENGINE RANDOMLY SHUTTING DOWN. *TGW
Power train, Oct 12, 2010
2009 FORD ESCAPE XLT V6 WITH AUTOMATIC TRANSMISSION. WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS (50-70 MPH) THE TRANSMISSION SLIPS INTO NEUTRAL. THIS FIRST OCCURRED WHEN THE VEHICLE WAS 7 MONTHS OLD (JAN 2010) IT WAS TAKEN TO THE DEALERSHIP AND THE TRANSMISSION WAS REPLACED, ACCORDING TO THE SERVICE DEPARTMENT AT THE DEALERSHIP, WITH A BRAND NEW TRANSMISSION. A COUPLE OF MONTHS LATER THE SAME PROBLEM RESURFACED AND THE VEHICLE WAS AGAIN TAKEN TO THE DEALERSHIP WHERE IT STAYED FOR OVER A WEEK. THE SERVICE ADVISOR INFORMED US THAT THERE WAS A BAD MODULE IN THE TRANSMISSION AND THAT ONCE IT WAS REPLACED THE PROBLEM WOULD BE SOLVED. THE VEHICLE CAME OUT OF THE DEALERSHIP SUPPOSEDLY "REPAIRED", HOWEVER, TWO DAYS LATER THE SAME EXACT PROBLEM HAPPENED WITH THE TRANSMISSION SLIPPING INTO NEUTRAL WHEN DRIVING ON THE INTERSTATE. WE LIVE IN WASHINGTON DC AND HAVE TO TAKE THE WASHINGTON BELTWAY AND INTERSTATE 95 EVERY DAY TO GET TO WORK AND THIS ISSUE WITH THE TRANSMISSION IS JUST A SERIOUS ACCIDENT WAITING TO HAPPEN. THIS VEHICLE IS NOT SAFE TO OPERATE! *TR
Steering, Oct 12, 2010, crash
TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE VEHICLE WAS PARKED IN A GRAVEL DRIVEWAY, THE CONTACT EXITED THE VEHICLE WITH THE ENGINE RUNNING AND THE GEAR SELECTOR SHIFTED IN THE NEUTRAL POSITION. UNEXPECTEDLY, THE VEHICLE ROLLED 50 FEET APPROXIMATELY BETWEEN 10 -15 MPH AND STRUCK A WOODEN FENCE POST CAUSING THE VEHICLE TO STOP. THE CONTACT THEN ENTERED THE VEHICLE AND OBSERVED THAT THE STEERING WHEEL WAS SPINNING 360 DEGREES. THE ENGINE WAS TURNED OFF. A MECHANIC STATED THAT THE STEERING COLUMN DETACHED FROM THE BASE AND THE STEERING WHEEL CLOCK SPRING EMERGED THROUGH THE DRIVER SIDE WINDSHIELD. IN ADDITION, THE AIRBAGS FAILED TO DEPLOY. THE FRONT BUMPER SUSTAINED MINOR DAMAGE. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO AN AUTO BODY REPIAR SHOP AND REPAIRED FOR THE DAMAGES. A FIELD ENGINEER INVESTIGATED THE VEHICLE AND THE CONTACT WAS WAITING ON THE OUTCOME OF THE INVESTIGATION. THE FAILURE MILEAGE WAS 27,850. UPDATED 01/24/11 *CN UPDATED 04.18.11
Power train, Oct 4, 2010
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 60 MPH, THE TRANSMISSION EXHIBITED AN UNUSUALLY LOUD NOISE JUST AS THE VEHICLE INDEPENDENTLY DECELERATED FROM 60 MPH TO 50 MPH. THE CONTACT WAS ABLE TO DRIVE TO HIS RESIDENCE WHERE THE VEHICLE WAS PARKED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE HAS HAD A HISTORY OF TRANSMISSION ISSUES. THE TRANSMISSION WAS LEAKED SHORTLY AFTER PURCHASE AND THE VEHICLE WAS PREVIOUSLY RECALLED UNDER AN UNKNOWN MANUFACTURER'S RECALL FOR THE TRANSMISSION. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 7,000.
Power train, Equipment, Sep 14, 2010
I PURCHASED A 2009 FORD ESCAPE IN JUNE OF 2009. IN FEBRUARY OF 2010, I HAD ISSUES WITH THE TRANSMISSION "SLIPPING" AND "JERKING" WHILE IN TRANSMISSION. I TOOK THE VEHICLE INTO THE DEALERSHIP, AND WAS INFORMED MY TRANSMISSION HAD FAILED, AND THEY HAD INFORMED ME THEY HAD INSTALLED A BRAND NEW TRANSMISSION. SEPTEMBER 8TH, 2010 MY VEHICLE WAS EXPERIENCING THE SAME SYMPTOMS WITH THE BRAND NEW TRANSMISSION THAT WAS REPLACED IN MARCH, AT LESS THAN 30,000 MILES CURRENTLY ON MY ODOMETER. TOOK THE VEHICLE TO THE DEALERSHIP SEPTEMBER 10TH AND THEY INFORMED ME ON SEPTEMBER 12TH, THAT IT IS INDEED TRANSMISSION FAILURE, AND THE TRANSMISSION WILL MORE THAN LIKELY NEED TO BE REPLACED. I AM UPSET THAT THIS VEHICLE CONTINUES TO HAVE TRANSMISSION CONCERNS. *TR
Power train, Sep 7, 2010
2009 FORD ESCAPE XLT V6. TRANSMISSION FAILURE. MERGING INTO INTERSTATE TRAFFIC. SPEEDOMETER READ 60MPH YET NO RPMS. COULD HAVE PROVEN FATAL. VEHICLE WAS SERVICED FOR 1 RECALL REGARDING THIS PROBLEM. TRANSMISSION FAILED ANYHOW. ALOT OF OTHER 2009 ESCAPES WITH THE SAME PROBLEM. *TR
Equipment, Aug 26, 2010
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH WITH THE AIR CONDITIONING UNIT ACTIVATED, WHITE FLAKES BEGAN TO BLOW FROM THE VENTILATION. THE FAILURE RECURRED WHENEVER THE AIR CONDITIONING UNIT WAS OPERATED. THE FLAKES WERE BLOWN INTO THE CONTACT'S EYES, OBSTRUCTING HER VISION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE FAILURE RECURRED WITHIN ONE WEEK. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER TWICE FOR REPAIRS. AFTER THE SECOND REPAIR THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 13,450.
Power train, Aug 25, 2010
AFTER A RECALL THAT REPROGRAMMED THE POWERTRAIN CONTROL MODULE MY 2009 FORD ESCAPE BEGAN TO EXPERIENCE ACCELERATION WITH OUT THE GAS PEDAL BEING PRESSED. THE FIRST INCIDENT OCCURRED ON AUGUST 15TH. THE VEHICLE WAS BROUGHT IN FOR SERVICE ON AUGUST 20TH. NO ISSUES OR REPAIRABLE ITEMS WERE FOUND. THE CAR CONTINUES TO ACCELERATE WITHOUT THE GAS PEDAL BEING PRESSED. THE VEHICLE WILL BE BROUGHT BACK IN FOR SERVICE. THE VEHICLE DID NOT EXPERIENCE THIS PROBLEM PRIOR TO THE REPROGRAMMING. WHEN THE ACCELERATION OCCURS IT FEELS LIKE THE CRUISE CONTROL IS ENGAGING EVEN THOUGH THE SYSTEM WAS NOT ON PRIOR TO ACCELERATION. *TR
Tires, Aug 17, 2010
TIRE PRESSURE MONITORING SYSTEM FAILURE ON VEHICLE. TPMS CAME ON, I CHECKED TIRES AND SYSTEM WENT OFF. LATER SYSTEM CAME ON AGAIN AND STAYED ON WITH NO LOSS OF TIRE PRESSURE. *TR
Air bags, Aug 13, 2010
TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE AIR BAG LIGHT ILLUMINATED CONSTANTLY WHETHER A PASSENGER WAS SEATED IN THE FRONT SEAT OR NOT. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED DIAGNOSTIC TESTING BUT NO CODES INDICATED THAT THERE WAS NO PROBLEM WITH THE AIR BAG. THE MANUFACTURER WAS CALLED REPEATEDLY BUT THEY NEVER RETURNED THE CALL. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 16,000.
Engine and engine cooling, Aug 11, 2010
TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT AFTER SLOWING DOWN AND ACCELERATING THE ENGINE STALLED. THE DEALER WAS CONTACTED AND STATED THAT THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE OCCURRED APPROXIMATELY 20 TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER EACH TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,419. THE CURRENT MILEAGE WAS APPROXIMATELY 15,000.
Power train, Vehicle speed control, Aug 10, 2010
VEHICLE ACCELERATED WHILE ON CRUISE CONTROL AND CRUISE HAD TO BE DISENGAGED TO STOP ACCELERATION. VEHICLE FAILED ON 2 OCCASIONS TO ACCELERATE TO HIGHWAY SPEED AFTER ENTERING MERGE LANE. *TR
Engine and engine cooling, Aug 8, 2010
CONTINUOUS EMISSION OF VISIBLE PARTICULATE MATTER OF UNKNOWN ORIGIN FROM THE INTERIOR HEATING/COOLING AIR DUCTS OF 2009 FORD ESCAPE. DEALER HAS BEEN UNABLE TO RESOLVE. PARTICULATE CAUSES COUGHING AND SNEEZING. DEALER STATES THAT IT IS JUST INSULATION THAT IS NON-TOXIC AND NOT HARMFUL. I DO NOT AGREE AND WOULD LIKE TO HAVE SAMPLES TESTED FOR TOXICITY AND POTENTIAL HARMFUL EFFECTS OF CONTINUOUS INHALATION. *TR
Engine and engine cooling, Aug 6, 2010
2009 FORD ESCAPE TIMING CHAIN CASE COVER CRACKED. THIS CAUSED MISALIGNMENT OF THE ATTACHED PULLEY AND SUBSEQUENT DETACHMENT OF THE SERPENTINE BELT. THERE WERE 13600 MILES ON THE 4 CYLINDER ENGINE AT THE TIME IT OCCURRED. *TR
Power train, Jul 30, 2010, fire
TL*THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT WAS TOWING THE VEHICLE WITH HIS 2009 FLEETWOOD BOUNDER 35 FT. TRITON V10 ENGINE WITH A FORD CHASSIS. WHILE DRIVING 55 MPH THE TRANSMISSION IN HIS FORD ESCAPED CAUGHT FIRE. HE STATED THAT HE FOLLOWED THE INSTRUCTIONS IN THE USERS MANUAL WHICH INDICATED TO PLACE THE VEHICLE IN NEUTRAL, THE KEY IN THE ACC POSITION AND TURN THE VEHICLE ON FOR FIVE MINUTES BEFORE HE BEGAN TOWING A VEHICLE. THE TOW BAR WAS INSTALLED ON THE VEHICLE AND THE RV. HE OBSERVED SMOKE IN BETWEEN THE RV AND THE FORD ESCAPE. THE CONTACT HAD TO DRIVE TWO MILES BEFORE HE COULD PULL OVER. WHEN HE INSPECTED THE VEHICLES, HE OBSERVED SMOKE COMING FROM UNDERNEATH THE HOOD OF THE FORD ESCAPE. HE CALLED THE MANUFACTURER AND WAS ADVISED THAT THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER ADVISED HIM THAT THE MANUFACTURER WOULD DECIDE WHETHER TO REPLACE OR REBUILD THE TRANSMISSION. THE MANUFACTURER WAS UNABLE TO LOCATE THE PARTS WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 24,064.
Vehicle speed control, Jul 29, 2010
A FEW MONTHS AFTER I PURCHASED A 2009 FORD ESCAPE, I NOTICED MY ACCELERATOR VIBRATING UNDER MY FOOT. WITHIN A FEW WEEKS WHILE ACCELERATING MY CAR FELT LIKE IT STALLED- TO EXPLAIN I WOULD PUSH DOWN THE PEDAL AND THE CAR WOULD SOUND AS IF IT WAS REVVING UP THEN NOTHING! MY CAR WOULD STOP,NO FORWARD MOVEMENT, NO ENGINE SOUND, NOTHING FOR SEVERAL SECONDS. THEN MY CAR WOULD KICK IN AND MOVE, THIS "STALLING" ALMOST GOT ME HIT BY ANOTHER CAR. I TOOK IT INTO THE DEALERSHIP WHERE THEY TOLD ME THEY FIXED IT. WITHIN A FEW MONTHS THIS OCCURRED AGAIN WHILE MERGING ONTO THE FREEWAY AND I CAME VERY CLOSE TO BEING HIT BY A TRUCK. I TOOK THE CAR BACK WHERE THEY CLAIMED TO FIX THE CAR AGAIN. THIS HAPPENED A TOTAL OF FOUR TIMES NOW, EACH INCIDENT HAD ME JUST NEARLY GETTING INTO AN ACCIDENT. THE DEALERSHIP HAS HAD MY CAR IN TOTAL FOR OVER A MONTH TRYING TO FIX THIS, NOT INCLUDING NOW HAVING HAD MY CAR FOR 10 DAYS AFTER MY ALMOST GETTING HIT BY A BUS. SO FAR NO ONE CAN FIGURE OUT WHAT IS THE PROBLEM- THEY HAVE RECALIBRATED THE COMPUTER, REPLACE THE PETAL TWICE AND MADE OTHER ADJUSTMENT WITHOUT A SUCCESSFUL REPAIR. HAS ANYONE HAD THIS PROBLEM? *TR
Power train, Jul 28, 2010
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE WAS HESITANT TO ACCELERATE AND BEGAN TO ACCELERATE ABNORMALLY. THE TRANSMISSION WARNING LIGHT THEN ILLUMINATED ON THE DASHBOARD. THE DEALER REPLACED THE TRANSMISSION HOWEVER, THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 7,000.
Power train, Jul 22, 2010
FORD SCAPE TRANSMISSION NO RESPOND, I WAS DRIVING AND TO PASS ANOTHER CAR NO RESPOND AND I HAD GOT OUT THE ROAD. ALMOST CRASH. I INFORM THIS INCIDENT. *TR
Air bags, Jul 21, 2010, crash
ON 7/14/2010 OUR 2009 FORD ESCAPE WAS INVOLVED IN TRAFFIC ACCIDENT IN WHICH IT WAS HIT IN THE FRONT END BY A FUGITIVE BEING CHASED BY LOCAL POLICE. THE CAR WAS HIT IN THE FRONT END. THE ESCAPE WAS AT A STOPLIGHT AND NOT MOVING, THE OTHER VEHICLE WAS EST. TO BE GOING 70MPH? THE CAR HAS IN EXCESS OF $16,000 IN DAMAGE, THE FRAME RAILS BENT, AXLES BROKE AND THE FRONT END SHIFTED TO ONE SIDE. NONE OF THE AIRBAGS DEPLOYED. NO FRONT OR SIDE BAGS. THE CAR IS BEING REPAIRED AT THIS TIME. CONCERNED ABOUT THE AIR BAGS AND IF THEY WILL EVER WORK? THE VEHICLE HAS ONLY 23KMILES ON IT. SERVICED REGULARLY. *TR
Structure, Jun 19, 2010
WHITE FLAKY MATERIAL COMING OUT OF VENT SYSTEM. 2009 FORD ESCAPE. VERY SERIOUS SEE SERVICE BULLETIN TSB 09-21-6. *TR
Engine and engine cooling, Jun 13, 2010
2009 FORD ESCAPE LIMITED WITH 4WD AND 4 CYLINDER ENGINE HAS CONTINUED TO SPEW FLACKY WHITE MATERIAL FROM THE HEATING/AC DUCTS WHEN THE SYSTEM'S FAN IS OPERATING. UPON RETURN TO THE DEALER, I WAS INFORMED A TECHNICAL BULLETIN EXISTED TO RESOLVE THE PROBLEM. THE DEALER SUPPOSEDLY FOLLOWED THE DIRECTIONS IN THE MANUFACTURER'S BULLETIN.THE DEALER ALSO INDICATED THE MATERIAL WAS INSULATION AND NON TOXIC AND NOT A CARCINOGEN. THE PROBLEM CONTINUES TO EXIST WITH SMALLER PARTICLES BEING SPEWED FORTH WHENEVER THE SYSTEM IS TURNED ON. I AM CONCERNED THAT CONTINUOUS INHALATION OF THIS MATERIAL WILL HAVE BOTH SHORT AND LONG TERM HEALTH CONSEQUENCES FOR ME AND MY FAMILY. SINCE THERE IS ALREADY A TECHNICAL BULLETIN OUT, MY SITUATION IS NOT AN ISOLATED INCIDENT. I PLAN TO RETURN TO THE DEALER FOR RESOLUTION BUT I AM CONCERNED THAT THERE IS MORE AT RISK. HOW DO I DETERMINE THAT INHALATION OF THIS MATERIAL IS NOT TOXIC AND DOES NOT IMPOSE A HEALTH RISK?? *TR
Steering, Jun 11, 2010
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS IN THE PARK POSITION, THE STEERING WHEEL LOCKED AND WOULD NOT TURN LEFT OR RIGHT. THE VEHICLE WAS SHUT OFF AND WHEN RESTARTING THE FOLLOWING DAY AND THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE STEERING COLUMN WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 23,389.
Power train, Jun 2, 2010
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE TRANSMISSION SHIFTED GEARS AND THE RPMS SUDDENLY INCREASED UP TO 6000. WHEN THE VEHICLE SHIFTED BACK IN GEAR, THE CONTACT HEARD A BANGING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES. THE DEALER STATED THAT THE VEHICLE NEEDED A VALVE BODY WHICH WAS REPLACED; HOWEVER, THE FAILURE CONTINUED TO OCCUR. ON MARCH 30, 2010, ALL OF THE GEARS IN THE TRANSMISSION WERE REPLACED BUT THE FAILURE RECURRED. ON APRIL 19, 2010, THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT REMAINED FOR NINE DAYS. THE DEALER STATED THAT THE VEHICLE HAD TO ADAPT TO THE CONTACTS STYLE OF DRIVING. THE DEALER STATED THAT THEY WERE WAITING FOR A RESPONSE FROM THE MANUFACTURER WHO CONFIRMED THAT THEY WOULD SEND A FIELD ENGINEER TO INSPECT THE VEHICLE. THE CONTACT NO LONGER WANTED THE VEHICLE BUT THE MANUFACTURER REFUSED TO ACCEPT IT. THE FAILURE MILEAGE WAS APPROXIMATELY 5,184. THE CURRENT MILEAGE WAS 15,835.
Service brakes, Electric, May 10, 2010
I PURCHASED A NEW 2009 FORD ESCAPE IN DECEMBER 2008. IT HAS ABOUT 25000 MILES ON IT. IN THE LAST TWO WEEKS, I HAVE BEEN HAVING ISSUES WITH BRAKE. WHEN I BACKUP VEHICLE, SOMETIMES THE BRAKE IS STUCK, AND CANNOT BE PRESSED DOWN ANYMORE, IT FEELS LIKE THE BRAKE IS LOCKED. THE VEHICLE WILL CONTINUE MOVE AS BRAKE IS LOCKED. THIS SITUATION HAS HAPPENED TWICE TODAY AS 05/10/2010. ONE WAS IN THE MORNING AND ANOTHER WAS IN THE AFTERNOON. THE VEHICLE HIT THE STREET CURB AS IT CANNOT BE STOPPED. I WAS LUCKY AS THERE WAS NO TRAFFIC OR PEOPLE BEHIND OF ME. *TR