2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints: engine
541 reports, newest first. Show all
Electrical system, Engine, Fuel/propulsion system, Apr 10, 2013
WHILE DRIVING FROM CENTRAL FL TO ASHEVILLE, NC. MY 3.0 LITR ESCAPE BASICALLY LOST ALL POWER A TOTAL OF 6 DIFFERENT TIMES ON INTERSTATES 95 AND 26 BETWEEN SAVANNAH, GA AND COLUMBIA, SC. DRIVING ALONG AT POSTED HIGHWAY SPEED LIMIT, ENGINE WOULD UNEXPECTEDLY START LOSING POWER AND EVENTUALLY COME TO A STOP IN THE EMERGENCY LANE. THE TACHOMETER INDICATED THAT THE ENGINE WAS RUNNING AT ABOUT 1000 RPM, BUT IT WOULD NOT TAKE AND THOTTLE AND BARELY MOVE. SWITCHING THE ENGINE OFF AND RESTARTING, RESET SOMETHING AND ALLOWED ME TO CONTINUE DRIVING NORMALLY BUT ONLY FOR ABOUT 20 MILES BEFORE DOING THE EXACT SAME THING. THIS WAS A SATURDAY ABOUT NOON AND CALLING SEVERAL FORD DEALERS WAS USELESS AS MOST SAID THEY WERE GETTING READY TO CLOSE, OR COULD NOT LOOK AT IT UNTIL MONDAY. NOT WANTING TO RUIN OUR VACATION, WE TRIED TO CONTINUE WITH THE ABOVE SCENARIO REPEATING ITSELF AT LEAST 6 MORE TIMES, EACH TIME GETTING MORE AND MORE DANGEROUS, AS TRAFFIC WAS HEAVY AND EACH TIME THE ENGINE WOULD LOSE POWER INSTANTLY AND ALMOST CAUSED ACCIDENTS BEFORE WE COULD GET OFF THE ROAD INTO THE EMERGENCY LANE. FINALLY CALLED A FORD DEALER IN COLUMBIA, SC THAT WAS OPEN TILL 4PM. AND SAID THEY COULD CHECK IT OUT. MADE IT THERE AT 3:30 PM AND THEY DIAGNOSED THE TROUBLE AS A CODE P2111 THROTTLE BODY STUCK OPEN. THEY HAD THE PART IN STOCK AND $326 LATER WE WERE ON OUR WAY. VEHICLE ONLY HAD 41K MILES. INTERNET RESEARCH HAS REVEALED SEVERAL HUNDRED COMPLAINTS OF THE SAME EXACT TROUBLE HAPPENING TO THEM. THERE IS EVEN A YOUTUBE VIDEO SHOWING THIS DESCRIBED TROUBLE ACTUALLY TAKING PLACE, AFTER A FRUSTRATED DRIVER COULD NOT GET ANY FORD DEALER TO RECREATE THE TROUBLE AND TAKE CARE OF IT, HE VIDEOD IT ACUTALLY HAPPENING. MY CALLS TO FORD MOTOR CO CUSTOMER SERVICE, AND MY EMAILS WERE A WASTE OF TIME. FORD IS IGNORING A VERY DANGEROUS PROBLEM THAT WILL GET THEM MANY LAWSUITS I AM SURE. FORD NEEDS A RECALL NOW! *TR
Engine, Apr 8, 2013
PROBLEM WITH A 2010 FORD ESCAPE STALLING: THE FIRST TIME THIS HAPPENED I WAS JUST LEAVING HOUSE AND WAS ON A RESIDENTIAL STREET WHEN THE CAR STALLED, I WAS ABLE PUT THE CAR IN PARK AND RESTART IT AND PROCEEDED TO WORK BUT THEN APPROXIMATELY 3 WEEKS LATER WHEN I WAS DRIVING ON THE HIGHWAY THE CAR LOST POWER AND STALLED. I WAS ABLE TO PULLOVER, PUT THE CAR IN PARK AND RESTART AND DRIVE HOME. THIS HAPPENED AGAIN THE NEXT DAY; ALSO ON THE HIGHWAY WHERE THE CAR JUST STALLED AND AGAIN I WAS ABLE TO PULL OVER, RESTART THE CAR AND THEN I TOOK IT IN FOR SERVICE. I NEEDED HAVE THE THROTTLE BODY ASSEMBLY REPLACED. OF NOTE, EVEN THOUGH THE PICTURE OF THE WRENCH SHOWED UP ON THE DASH, THE MECHANIC SAID THAT THERE WERE NO DIAGNOSTIC CODES SHOWING UP WHEN HE HOOKED IT UP TO THE DIAGNOSTIC COMPUTER. IT ALSO DID NOT SHOW UP ON MY VEHICLE HEALTH REPORTS THAT I RAN. HE STATED THAT HE HAD TO CHECK WITH A FEW FORD SERVICE MANAGERS TO HELP HIM DIAGNOSE THE PROBLEM. I JUST WANTED TO MAKE YOU AWARE AS THIS IS A SERIOUS SAFETY ISSUE AND I SEE THROUGH SOME RESEARCH THAT IT IS A KNOWN PROBLEM. I JUST DON'T WANT SOMEONE INJURED. I HAVE ALSO LET FORD CUSTOMER SERVICE KNOW OF THE PROBLEM. *TR
Electrical system, Engine, Fuel/propulsion system, Apr 3, 2013
THIS IS ABOUT THE 10TH TIME I HAVE EXPERIENCED THIS ISSUE. IN EVERY CASE THE CAR STOPS ACCELERATING AND THE CAR DROPS INTO IDLE WITH THE RPM'S RANGING FROM 900-1100. SHIFTING GEARS DOES NOT HAVE AN EFFECT AND YOU HAVE TO SHUT OFF THE CAR TO TURN IN BACK ON. THE AMBER WRENCH LIGHT COMES ON EVERY TIME AND THE FEW TIMES THAT IT HAPPENED CONSECUTIVELY IN ONE TRIP THE CHECK ENGINE LIGHT CAME ON. ON MY FIRST VISIT TO A DEALERSHIP THEY REPLACED THE ACCELERATOR PEDAL. THE SECOND TIME THEY NOTICED MY TRANSMISSION WAS EATING ITS FLUID SO THE FILLED UP THE FLUID. THE THIRD TIME THE DEALERSHIP REPLACED MY TRANSMISSION AND THE MOST RECENT THEY REPLACED THE THROTTLE BODY. THIS SEEMS TO COINCIDE WITH THE OPEN INVESTIGATION PE13003. I HAVE HAD THE CAR MALFUNCTION OCCUR WHEN ACCELERATING THROUGH 65 TRYING TO GET ONTO A HIGHWAY. HAD IT HAPPEN TWICE AT 15 MPH IN A PARKING LOT. HAD IT AT 45 MPH IN THE MIDDLE OF AN INTERSECTION AND MULTIPLE TIMES ON BACK ROADS AT 35 MPH. FORTUNATELY FOR ME I WAS ALWAYS ABLE TO FLIP MY HAZARDS ON QUICKLY AND THE OTHER VEHICLES WERE ABLE TO GET AROUND ME WHILE I STOPPED ON THE ROAD, BUT THIS SITUATION IS HIGHLY UNSAFE ESPECIALLY AT HIGHER SPEEDS ON HIGHWAY WHEN YOU HAVE TO PULL OVER AND STOP THE CAR TO FIX THE SITUATION. BASED ON MULTIPLE ONLINE FORUMS IT SEEMS TO BE MAINLY THE THROTTLE BODY THAT IS MALFUNCTIONING, BUT IT SEEMS TO ALSO DEGRADE THE ENGINE OVER TIME AND CAN END UP COSTING YOU AS AN OWNER OVER TIME DUE TO THE DEALERS INABILITY TO ALWAYS PIN POINT THE ISSUE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Mar 28, 2013
THIS IS THE SECOND TIME NOW THIS HAS HAPPENED. I REPORTED THE FIRST TIME TO YOU GUYS ABOUT A YEAR AGO. I'LL HAVE TO LOOK AT MY PAPERWORK I CAN'T KEEP TRACK OF THE PROBLEMS WITH THIS VEHICLE. YESTERDAY MORNING I WAS DRIVING TO THE DMV HERE IN TOWN. JUST AS I WAS COMING AROUND THE CORNER A BLOCK FROM THE DMV THE ESCAPE STARTED STALLING/"HEAVING." I LET UP ON THE GAS AND THE ESCAPE CONTINUED TO HEAVE FOR A COUPLE OF SECONDS THEN THE ENGINE FELT LIKE IT WAS CLOSE TO NORMAL AGAIN. I PULLED INTO THE DMV PARKING LOT AND AS I BRAKED TO PARK IN A SPACE THE ESCAPE STARTED STALLING/HEAVING AGAIN AND THE VEHICLE SHUT OFF. I SAT THERE FOR HALF A MI UTE AND DECIDED I WOULD TRY TO DRIVE THE SHORT DISTANCE TO THE FORD DEALERSHIP. I TURNED THE ENGINE ON AND THE VEHICLE IMMEDIATELY STARTED TO STALL/HEAVE AGAIN. I PUT THE VEHICLE IN REVERSE AND AS I BACKED OUT OF THE SPACE I COULD FEEL THE ENGINE BECOME SOMEWHAT NORMAL AGAIN. DROVE STRAIGHT TO THE FORD DEALERSHIP. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Mar 22, 2013
I HAD APPROXIMATELY FOUR OCCURRENCES OF LOSING ALL THROTTLE RESPONSE, BASICALLY A COMPLETE LOSS OF POWER WHILE DRIVING ON THE LOS ANGELES FREEWAY SYSTEM. ENGINE RPM DROPS TO 1,000 AND PROVIDES IDLE POWER ONLY. A VERY DANGEROUS SITUATION WHILE ON A 4 LANE CONGESTED HIGHWAY TRAVELING AT SPEEDS UPTO 65 MPH. *TR
Power train, Engine, Mar 22, 2013
ON MARCH 16, 2013 I WAS DRIVING MY VEHICLE WHEN I LOST POWER IN THE MIDDLE OF THE ROAD. I PUSHED THE GAS PETAL BUT VEHICLE WOULD NOT ACCELERATE. THE WRENCH LIGHT ILLUMINATED ON MY DASHBOARD. THE VEHICLE WAS JERKING. I WAS ABLE TO PULL OFF THE ROAD. EXAMINED UNDER HOOD AND EVERYTHING APPEARED OK. VEHICLE STARTED OK AND SOUNDED OK SO I CONTINUED TO DRIVE. APPROXIMATELY 30 MINUTES LATER, THE SAME THING HAPPENED. VEHICLE WAS JERKING WORSE AND LOST POWER. I PULLED OFF ROAD AND SHUT THE TRUCK OFF. RESTARTED OKAY AND DECIDED TO DRIVE BACK HOME. I WAS FORTUNATE THAT THERE WAS NOT A LOT OF TRAFFIC AND IT WAS EARLY IN THE MORNING. OTHERWISE I COULD HAVE BEEN INVOLVED IN AN ACCIDENT. SOMEONE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED WHEN MY TRUCK STALLED. I HAD MY 83 AND 81 YEAR OLD PARENTS WITH ME. I TOOK MY VEHICLE TO THE FORD DEALERSHIP IN MY HOME TOWN AND PROBLEM WAS DIAGNOSED AS THROTTLE BODY FAULTY. REPAIRS WERE MADE, I PAID FOR THEM, AND LEFT DEALERSHIP. LOSING POWER AND VEHICLE DYING ON THE ROAD CERTAINLY SEEMS TO BE A SAFETY HAZARD. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Mar 21, 2013
VEHICLE'S THROTTLE STOPPED WORKING IN TRAFFIC TRAVELING AT 35 MPH AND HAD TO COAST VEHICLE TO SIDE OF ROAD WHERE ENGINE WAS IDLING ROUGHLY BUT NO RESPONSE TO PRESSING ACCELERATOR PEDAL. VEHICLE NEEDED TO BE SHUT OFF AND RESTARTED SEVERAL TIMES TO GET THROTTLE WORKING AGAIN. VEHICLE EXHIBITED THIS PROBLEM MANY TIMES OVER LAST 30 DAYS (EVEN AT 65 MPH WE LOST THROTTLE ON INTERSTATE AND HAD TO COAST OFF IN TRAFFIC). WE HAVE BEEN FORTUNATE IN AVOIDING AN ACCIDENT. TOOK VEHICLE TO SERVICE STATION WHICH READ COMPUTER READING AND SAID "THROTTLE BODY ACTUATOR" NEEDED TO BE REPLACED AND THAT I SHOULD GO TO LOCAL FORD DEALER ASAP AS THERE SHOULD BE A RECALL FOR A 2 YEAR OLD VEHICLE WITH THIS DANGEROUS CONDITION. FORD DEALER INFORMED ME THAT THERE WAS NO RECALL AND THAT ITS JUST SOMETHING THAT HAPPENS AND THAT IT WOULD BE $399 TO FIX. THIS IS A HUGE SAFETY ISSUE AND I WILL NOT LET MY FAMILY DRIVE THE VEHICLE UNTIL FORD FIXES THIS ISSUE AT FORD'S EXPENSE. I RESEARCHED ONLINE AND THIS PROBLEM SEEMS TO BE HAPPENING A LOT TO MANY OWNERS. THIS NEEDS AN IMMEDIATE MANDATE BY NHTSA TO FORD TO ISSUE A RECALL FOR THIS LIFE THREATENING DEFECT. *TR
Electrical system, Engine, Fuel/propulsion system, Mar 21, 2013
2010 FORD ESCAPE XLT (V6) IS HAVING REPEATED INCIDENTS (AT RANDOM INTERVALS) OF THROTTLE FAILURES. VEHICLE SUDDENLY HAS NO "GAS PEDAL", IDLES ROUGHLY (800 TO 1000 RPM) AND HAS TO BE COASTED TO SIDE OF ROAD. ONLY WAY TO RESET IS TO PUT VEHICLE IN PARK AND TURN OFF (DANGEROUS ON INTERSTATES OR IF IN LEFT LANE AND NO PLACE TO PULL OFF), RESTART AND MOST CASES THE PROBLEM IS ELIMINATED FOR HOURS, DAYS OR MORE. SOMETIMES IT CAN OCCUR MANY TIMES WITHIN A SHORT DRIVE PERIOD AND THEN GO AWAY FOR HOURS OF ISSUE-FREE DRIVING. ENGINE SERVICE LIGHT (WRENCH) CAME ON ONE DAY AFTER SOME EXTREMELY ROUGH IDLING CAUSED BY ISSUE (ENGINE BUCKED A BIT) AND SERVICE STATION READ COMPUTER ANALYSIS AS "THROTTLE ACTUATOR CONTROL SYSTEM" WAS STUCK OPEN AND CLOSED. THEY TOLD ME THAT IT WAS PROBABLY DEFECTIVE AND DANGEROUS AND THAT I SHOULD PROCEED TO MY FORD DEALER ASAP. I TOOK VEHICLE TO FORD DEALER (3/20/13) AND THEY ACKNOWLEDGED THE THROTTLE BODY SHOULD BE REPLACED, BUT SAID NO RECALL HAD BEEN ISSUED SO I WOULD HAVE TO PAY FOR REPAIR. I COULD NOT BELIEVE THIS FOR A 2 YEAR OLD CAR. THIS IS A HUGE SAFETY ISSUE AND I WOULD EXPECT A MANUFACTURER TO FIX THIS PROBLEM IMMEDIATELY AND SHOCKED AT THEIR NONCHALANCE REGARDING THIS PROBLEM. I WENT HOME AND GOOGLED THE ISSUE AND I SEE MANY ARTICLES AND AGENCIES LOOKING INTO THIS PROBLEM SO APPARENTLY I AM NOT THE ONLY ONE HAVING THIS PROBLEM. I AM NOT ALLOWING THE MY FAMILY MEMBERS TO DRIVE THE VEHICLE DUE TO THIS SAFETY ISSUE UNTIL IT IS REPAIRED BY FORD AT THEIR EXPENSE. THIS COULD BE A MAJOR LAWSUIT (INJURY OR EVEN FATALITIES) DUE TO THE SAFETY OF HAVING TO "LIMP OFF" A BUSY ROADWAY WITH NO WARNING AND BECOMING A TARGET. *TR
Engine, Mar 21, 2013
2010 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SUDDEN UNEXPECTED LOSS OF ACCELERATION IN VEHICLE. *SMD THE CONSUMER STATED THE VEHICLE WOULD COMPLETELY STOP OR SLOW TO A MINISCULE SPEED. *JB
Fuel system, Gasoline, Engine, Mar 18, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED AND ALSO EXPERIENCED SUDDEN ACCELERATION. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THE FAILURE AND STATED THAT THE EVAPORATIVE EMISSION CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,873 UPDATED 04/30/13*LJ THE CHARCOAL CANISTER WAS REPLACED. UPDATED 05/20/13
Power train, Engine, Fuel/propulsion system, Mar 15, 2013
FOR SEVERAL MONTHS, MY 2010 FORD ESCAPE WOULD STALL WHILE DRIVING DOWN THE ROAD. THERE WERE TIMES THAT I WAS GOING 45-55MPH AND MY VEHICLE WOULD STALL. I LOST POWER STEERING AS VEHICLE SHUT OFF. I HAD TO SLOW DOWN AND PULL OFF THE ROAD AND RE-START THE VEHICLE. THIS WAS VERY DANGEROUS AND SCARY. THIS HAPPENED PROBABLY 10-15 TIMES UNTIL I COULD NO LONGER GET THE VEHICLE STARTED. I HAD IT TOWED INTO A FORD DEALERSHIP AND HAD THEIR SERVICE DEPARTMENT ANALYZE THE PROBLEM. I FIRST TOOK IT BY AN ADVANCE AUTO TO CHECK THE SERVICE ENGINE LIGHT. THE CODE THAT CAME UP I BELIEVE WAS 9000. IT HAD SOMETHING TO DO WITH EMISSION, FUEL SYSTEM CONCERNS. THE SERVICE DEPARTMENT PUT A THROTTLE BODY AND MOTOR ASSEMBLY PART ON IT. I HAVEN'T HAD ANY PROBLEMS SINCE. THEY ALSO DID AN EEC TEST P2111 AND FOUND ETB TO BE AT FAULT AND REPLACED. I HAD TO PAY $356.52 INCLUDING LABOR FOR THIS. I FEEL FROM READING OTHER INFORMATION ON 2010 FORD ESCAPES THAT THERE HAS BEEN A LOT OF ISSUES WITH STALLING. I FEEL I SHOULD BE REIMBURSED FOR MY EXPENSES. *TR
Engine, Mar 11, 2013
THE VEHICLE EXPERIENCED THE EXACT CONDITION AS DESCRIBED IN NHTSA INVESTIGATION # PE13003. TRAVELING STEADILY AT 30 MPH, FELT A SUDDEN 'THUMP' FROM THE DRIVETRAIN. THE 'WRENCH' INDICATOR LIGHT CAME ON THE INDICATOR PANEL AND VEHICLE WENT INTO "LIMP HOME MODE' AND ENGINE CONTINUED TO RUN AT LOW RPM (@ 900). THE THROTTLE DID NOT RESPOND AND VEHICLE COULD NOT BE ACCELERATED. ELECTRICAL AND HYDRAULIC POWER WAS MAINTAINED, PULLED OVER TO SIDE OF ROAD AND STOPPED NORMALLY. ONCE IN PARK THE ENGINE BEGAN TO REV ERRATICALLY AT LOWER RPMS. TURNED OFF ENGINE, REMOVED KEY. I HAVE AN OBD SCANNER WHICH I USED TO CHECK FOR CODES - DELIVERED CODE "P2111". WE WERE ONLY A FEW BLOCKS FROM OUR HOME, RESTARTED THE VEHICLE AND IT RETURNED TO NORMAL OPERATION AND SUCCESSFULLY DROVE HOME AND HAS CONTINUED NORMAL OPERATION TO PRESENT TIME (MARCH 11, 2013). *TR
Power train, Engine, Mar 4, 2013
DRIVING MY 2010 ESCAPE ON THE HIGHWAY THE ENGINE STALLED. THE SPEED I WAS GOING WAS ABOUT 60 MPH. WITH NO PRIOR WARNING THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON, THE RPM'S FLUCTUATED BETWEEN 0500 AND 2500 AND I COULD NOT ACCELERATE THE VEHICLE. THE DEALER SAID THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED AT MY EXPENSE AS IT WAS NOT UNDER WARRANTY. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Mar 4, 2013
DRIVING AT 35MPH, CHECK ENGINE LIGHT CAME ON AND SUV WENT INTO "LIMP HOME MODE", SLOWING TO ONLY 10MPH. AFTER RE-STARTING SUV 2-TIMES SAME ERROR APPEAR. TOOK SUV TO LOCAL FORD DEALER TOM HOLZER, AND THEY SAID IT WAS A FAILING THROTTLE BODY SENSOR. INQUIRED IF THERE WAS A KNOWN WARRANTY ISSUE AND DEALER CONFIRMED NO, BUT A SERVICE BULLETIN EXISTED AT CUSTOMER'S EXPENSE - WHICH WAS NOT AGREEABLE. TOM HOLZER SERVICE MANAGER ADVISE TO CONTACT FORD DIRECTLY (WHICH WE DID) AND FORD SAID TO CONTACT SERVICE MANAGER (WHICH WE DID). AFTER NUMEROUS PHONE CALLS AND FORMAL COMPLAINTS WE RECEIVED NO SATISFACTORY RESOLUTION. FORD WAS BLAMING THE LOCAL DEALER, THE LOCAL DEALER BLAMING FORD, AND WE STILL HAD TO PAY $525 TO REPLACE DEFECTIVE THROTTLE BODY SENSOR. (IRONICALLY OUR GOOD FRIENDS HAVE A 2010 CHEVY EQUINOX WITH 80,000 MILES THAT HAD THE SAME PROBLEM AND THEIR LOCAL CHEVY DEALER REPLACED THEIR THROTTLE BODY SENSOR AND PROVIDED LOANER VEHICLE DURING SERVICE PROCEDURE, BOTH AT NO CHARGE). NEEDLESS TO SAY, WE WERE VERY DISAPPOINTED WITH THE LOCAL DEALER AND FORD'S HANDLING OF THIS KNOWN PROBLEM, AND THIS WILL BE OUR LAST FORD VEHICLE PURCHASE AFTER 30-YEARS OF DEDICATED FORD VEHICLE PURCHASES. *TR
Power train, Engine, Mar 1, 2013
I WAS DRIVING ON THE HIGHWAY AND MY ESCAPE LOST POWER OR ABILITY TO ACCELERATE FORWARD. THE OPEN WRENCH TOOL LITE UP ON THE DASH BOARD. MY ESCAPE SLOWED DOWN SIGNIFICANTLY. THE VEHICLE CONTINUED TO RUN AND WOULD DRIVE VERY SLOWLY BUT WHEN I WOULD PRESS ON THE GAS, IT WOULD NOT GO ANY FASTER. ONCE THE VEHICLE WAS TURNED OFF AND THEN BACK ON, IT APPEARED TO WORK JUST FINE. ABOUT A WEEK LATER, THE EXACT THING HAPPENED AGAIN WHEN TRAVELING AT APPROXIMATELY 50MPH. MY CAR IS NOW AT A FORD DEALERSHIP, BUT THEY SAY IT IS NOT HAPPENING WHEN THEY DRIVE IT AND UNLESS IT HAPPENS WITH THEM, THERE IS NOTHING THEY CAN DO ABOUT THE SITUATION. *TR
Vehicle speed control, Engine, Mar 1, 2013
DRIVING IN TRAFFIC SLOWED TO TURN LEFT ACROSS RAILROAD TRACKS AND CAR DIED. WHEN I TRIED TO ACCELERATE THE GAS PEDAL WENT TO FLOOR BUT CAR CRAWLED SLOWLY TO WHERE WE COULD PULL OFF ROAD. DISCONNECTED AND RECONNECTED BATTERY, CAR STARTED RAN 1 MILE STOPPED AGAIN. FRIEND CLEARED ELECTRONIC ERROR CODE WITH TESTER AND CAR HAS RUN OK UNTIL RECENTLY WHEN BACK GATE WILL NOT OPEN UNTIL ERROR CODE WAS CLEARED BY CAR DEALER. AFTER CAR SLOWING INCIDENT OCCURRED WE RETURNED CAR TO DEALER WHERE WE PURCHASED IT AND THEY SAID THEY NEVER HEARD OF THAT EVER HAPPENING AND THEY COULD FIND NOTHING WRONG WITH THE CAR. WE FEAR IT MAY HAPPEN AGAIN AND LEAD TO AN ACCIDENT. *TR
Engine, Feb 27, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT 55 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER REPLACED A SENSOR. THE CONTACT WAS UNSURE OF WHICH SENSOR WAS REPLACED. THE FAILURE RECURRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 60,000.
Vehicle speed control, Engine, Feb 26, 2013
DRIVING AT 45-50 MPH, CAR STALLED AND "WRENCH-SHAPED" WARNING LIGHT CAME ON. BY DESCRIPTIONS I'VE READ, CAR WENT INTO "LIMP HOME" MODE. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD... NO ACCELERATION CAPABILITY, TIGHT STEERING, RPM BOUNCING BETWEEN 500-900. SHUT OFF ENGINE, RESTARTED, RAN FINE FOR NEXT 30 MINUTES OF DRIVE WITH SPEEDS RANGING FROM IDLE AND 10-60 MPH. FRIEND NOTIFIED ME OF THE BELOW OPEN INVESTIGATION THAT FITS WHAT HAPPENED. INVESTIGATION SUBJECT : ELECTRONIC THROTTLE BODY MALFUNCTION DATE INVESTIGATION OPENED: FEB 21, 2013 DATE INVESTIGATION CLOSED: OPEN NHTSA ACTION NUMBER: PE13003 COMPONENT(S): ENGINE. *TR
Power train, Engine, Feb 26, 2013
THE CAR ENGINE ACCELERATES ON ITS OWN, WHETHER OR NOT MY FOOT IS ON THE GAS PETAL. I THOUGHT IT WAS TRANSMISSION TROUBLE, BUT NOT SURE NOW AFTER READING ARTICLE IN BATON ROUGE ADVOCATE TODAY. BROUGHT CAR INTO DEALERSHIP AT LEAST 3 TIMES, THEY CANNOT FIND ANYTHING. THEY SAY BRING IT IN WHEN IT HAPPENS, BUT ONCE I WAS HEADED TO BATON ROUGE AND IT JUST STARTED RACING, ANOTHER TIME TO GENTLY, AND OTHER TIMES JUST HEADED HOME OR SHOPPING. IT HAS HAPPENED MINIMAL 25 TIMES. I WILL START LOGGING THE MILEAGE, SPEED, DATES, & TIMES AS OF TODAY...2/26/13. I REALIZE IT IS WHAT YOU ARE CALLING A POWER SURGE. I CANNOT WAIT TO GET RID OF THIS CAR. *TR
Engine, Feb 26, 2013
WHEN ACCELERATING, THE CAR'S RPM JUMPS REALLY HIGH BUT THE CAR IS NOT MOVING ANY FASTER. ACTUALLY FEELS LIKE IT IS LOSING POWER. EXACT SAME TYPE OF FEELING AS INDICATED IN THE 2/25/13 REPORTS IN THE NEWS ON THE FORD INVESTIGATION. TOOK TO THE DEALERSHIP TWICE AND THEY COULD NOT RECREATE IT. *TR
Engine and engine cooling, Service brakes, Feb 11, 2013
IN HEAVY, SLOW TRAFFIC NORTHBOUND IN RIGHT LANE ON I-93 SOUTH EXPRESSWAY IN BOSTON FIRST SAW "CHECK BRAKING SYSTEMS" MESSAGE, THEN ENGINE QUIT AND I HAD NO BRAKES. WAS ABLE TO PULL OVER TO SHOULDER AND STOPPED CAR WITH THE EMERGENCY BRAKE. AAA TOWED US TO HOTEL, SENTRY FORD IN MEDFORD, MA TOOK CAR FROM THERE TO DEALERSHIP SERVICE DEPARTMENT. THEY INFORMED ME THAT THE BRAKE BOOSTER ASSEMBLY WAS NOT COVERED, SINCE CAR WAS ABOUT 4 MOS. PAST WARRANTY. TOTAL BILL $1617.33. (DOES NOT INCLUDE THE COST OF A 4 DAY RENTAL CAR.) IF I HAD NOT BEEN IN THE RIGHT LANE AND IN SLOW TRAFFIC, WHEN THE BRAKES FAILED, I WOULD HAVE BEEN IN VERY SERIOUS TROUBLE. *TR
Power train, Electrical system, Vehicle speed control, Engine, Feb 6, 2013
I WAS DRIVING DOWN THE ROAD AND MY CAR STALLED AND STARTED JERKING BEFORE SHUTTING DOWN ENTIRELY. I WOULD PUSH ON THE GAS AND MY CAR WOULD NOT DRIVE FORWARD, AS IF IT LOST ITS POWER. THE FORD DEALERSHIP HAD TO REPLACE THE THROTTLE BODY, AFTER I OWNED THE CAR FOR LESS THAN A YEAR. *TR
Fuel system, Gasoline, Engine, Feb 5, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND A SMOKE TEST WAS PERFORMED. THE DEALER LOCATED A LEAK IN THE SYSTEM WITH THE POTENTIAL FOR FUEL LEAKAGE AS WELL. THE VALVE SOLENOID, VALVE ASSEMBLY PIPE AND THE FUEL FILLER PIPE WERE ALL RECOMMENDED FOR REPLACEMENT. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS REPAIRED AT A COST OF $ 931.64. THE FAILURE AND CURRENT MILEAGE WAS 70,480. UPDATED 03/01/13*LJ THE COMPONENT FAILURES BASED ON WHAT THE DEALER PROVIDED, WHICH WAS A SMOKE TEST, CONFIRMED THE FUEL SYSTEM WAS LEAKING FUEL VAPORS INTO THE ATMOSPHERE AND ANY PLACES THAT FUEL VAPORS COULD ESCAPE. UPDATED 03/07/13
Power train, Engine, Jan 31, 2013
THIS VEHICLE BELONGS TO MY DAUGHTER AND WHILE DRIVING TO GET LUNCH THE SAID VEHICLE SLOWED AND STARTED JERKING AND SHAKING. THE ENGINE DIDN'T DIE BUT THE ACCELERATOR WOULD NOT THROTTLE UP. SHE EVENTUALLY WAS ABLE TO RETURN BACK TO WORK AND LATER IN THE AFTERNOON HAD A DOCTOR'S APPOINTMENT AND SHE LEFT WORK FOR HER APPOINTMENT AND TRAVELED ABOUT A MILE BEFORE EXPERIENCING THE SAME SYMPTOMS AS PREVIOUSLY STATED. MY DAUGHTER PHONE ME FOR HELP AND I WENT TO HER LOCATION AND WE TRADED VEHICLES AND I TRIED TO DRIVE IT BUT IT WOULDN'T ACCELERATE AS BEFORE. THE ENGINE WOULD IDLE AND THE SPEEDOMETER INDICATED 3 MPH. I NOTIFIED FORD AND REQUESTED A WRECKER AND THEN WAS ABLE TO GET THE ESCAPE TO DRIVE ABOUT ANOTHER MILE BEFORE IT STALLED AGAIN. I WAITED FOR A WRECKER THAT NEVER CAME AND I FINALLY STARTED THE ENGINE AGAIN AND ENTERED THE INTERSTATE AND TRAVELED ABT SIX MILES AT 65 -70 MPH WHEN IT LOST POWER AGAIN. I IDLED AT 3 MPH FOR ABOUT A MILE TO THE FORD DEALERSHIP AND THEY WERE CLOSED. FINALLY I IDLED ANOTHER 2 MILES TO THE DAUGHTER'S RESIDENCE AND PARKED THE VEHICLE IN HER GARAGE.THE NEXT DAY I WENT TO AUTOZONE AND I ASKED THEM WHAT CODES P2111 AND P2112 WERE AND THEY ADVISE ME IT HAD TO DO WITH THE THROTTLE BODY. I THEN DROVE IT TO THE DEALERSHIP AT 3 MPH AND LEFT IT . I PURCHASED A THROTTLE BODY FROM ANOTHER FORD DEALERSHIP AND INSTALLED IT IN ABOUT TWENTY MINUTES. IT SEEMS TO BE RUNNING GOOD NOW AFTER TEST DRIVING IT FOR 15 MILES WITH NO ISSUES. THE VEHICLE'S WARRANTY EXPIRED @ 3YRS OR 36,000 MILES. *TR
Engine, Jan 30, 2013
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STARTED THE IGNITION AND AN UNUSUAL NOISE EMITTED FROM THE ENGINE AREA AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE ENGINE WAS SHUT DOWN. UPON RESTARTING, THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE FAILURE OCCURRED WHILE IDLING OR WHEN THE IGNITION WAS STARTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE FAILURE MILEAGE WAS UNAVAILABLE.