2010 Ford Escape
Problems, recalls and owner-reported issues
Vehicle speed control is the leading concern among 2,129 owner complaints filed for this model year. This is the 4th highest complaint count among 26 Escape model years with reports.
Of the 2010 reports, 32 involved a crash and 3 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
EquipmentSep 3, 2010
MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.
AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.
MARATHON WILL NOTIFY OWNERS OF RECORD AND REPLACE THE SEAT COVER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 14, 2010. OWNERS MAY CONTACT MARATHON AT 1-800-735-2769.
Campaign 10E043000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Representative owner complaints: engine
541 reports, newest first. Show all
Vehicle speed control, Engine, Fuel/propulsion system, Sep 11, 2012
THE PROBLEM WAS RANDOMLY DEMONSTRATED SEVERAL TIMES BETWEEN 8/31/12 AND 9/4/12. THE ACCELERATOR WOULD SEEM TO STOP WORKING OR BECOME UNRESPONSIVE, MOST OFTEN AT SPEEDS OF 20-30 MPH. THERE WOULD BE SPUTTERING, STALLING, AND THEN TOTAL STOPPAGE.. THE MOTOR WAS RUNNING BUT THERE SEEMED TO BE NO FUEL FLOW. I WOULD TURN IT OFF, WAIT SEVERAL SECONDS, RESTART IT, AND EVERYTHING WOULD WORK SMOOTHLY UNTIL, WITH NO WARNING, THE PATTERN WOULD REPEAT ITSELF. IT OCCURRED FIVE TIMES /3 MILES, TWO TIMES/1 MILE, AND TWO TIMES/0.5 MILE. EARLY ON 9/4, THE PATTERN REPEATED THREE TIMES ON THE WAY TO THE REPAIR SHOP. THESE INCIDENTS PRODUCED ANXIETY FOR ME AND I WAS GOING SLOW. WE DID NOT DRIVE THE VEHICLE OVER THE HOLIDAY WEEKEND AS WE WERE CONCERNED THAT THIS WOULD HAPPEN ON INTERSTATE HIGHWAYS WHEN WE WOULD BE TRAVELING AT HIGH SPEEDS.THE ERROR TROUBLE CODES WERE PO685, P2111, P2112. HE SAID THE CAR WAS NOT SAFE TO DRIVE UNTIL IT WAS REPAIRED. SINCE THE MECHANIC REPORTED "THROTTLE BODY" BEING THE PROBLEM I RESEARCHED THE THROTTLE BODY AS IT RELATES TO THE FORD ESCAPE. IT CAUSES ME GREAT CONCERN THAT THIS HAS BEEN DEMONSTRATED TO BE A DANGEROUS AND POTENTIALLY LIFE-THREATENING PROBLEM ON THE ESCAPE SINCE 2000 AND I BOUGHT 3 NEW ESCAPES WITHIN THAT TIME PERIOD; A 2002, A 2007, AND THE 2010 ESCAPE, AND THERE HAS BEEN NO EFFECTIVE, CORRECTIVE ACTION TAKEN TO RESOLVE THIS. THE DEALERSHIP HAS SAID THERE WILL BE NO REIMBURSEMENT OF THE $475.00 AND THIS PART IS NOT UNDER ANY WARRANTY. ALTHOUGH THE MONEY IS AN ISSUE, THE GREATER ISSUE IS THE NEED TO PREVENT FUTURE DEATHS. I HAVE THE OLD PART THAT WAS REPLACED AND I AM WILLING TO DO WHATEVER I CAN TO FORCE THIS PROBLEM TO BE RESOLVED.IN THE INTEREST OF PUBLIC SAFETY I URGE YOU TO ISSUE AN IMMEDIATE RECALL UNTIL THIS PROBLEM IS RESOLVED. THANK YOU FOR YOUR INTEREST. *TR
Engine and engine cooling, Power train, Sep 10, 2012
LESS THAN TWO WEEKS AFTER PURCHASING THE FORD ESCAPE, I WAS HEADED EAST FROM SOUTH KINGSTOWN, RI TO MA ON RT 79/24 AT 6:30 A.M. DRIVING AT APPROXIMATELY 60 MILES AN HOUR, WITHOUT ANY WARNING, THE CAR CAME TO A COMPLETE STOP AND THE WRENCH LIGHT APPEARED ON THE CONTROL PANEL. I WAS WITHOUT A CELL PHONE. IN THE DISTANCE I COULD SEE AN OFF RAMP AND WAS ABOUT TO WALK. I SUCCESSFULLY RESTARTED THE CAR, EXITED THE HIGHWAY, TO RETURN TO RI. AFTER DRIVING APPROXIMATELY 25 MILES, THE CAR AGAIN, WITHOUT ANY WARNING, CAME TO A COMPLETE STOP IN SEEKONK AND THE WRENCH LIGHT AGAIN CAME ON THE CONTROL PANEL. AGAIN, I RESTARTED THE CAR AND PROCEEDED CAUTIOUSLY TO SOUTH KINGSTOWN, WHEN THE CAR AGAIN STOPPED IN WAKEFIELD, AND THE WRENCH LIGHT INDICATING A POWER TRAIN FAILURE APPEARED ON THE CONTROL PANEL. I IMMEDIATELY CONTACTED THE DEALER WHERE THE CAR WAS PURCHASED. IT STILL HAD A MONTH LEFT ON THE ORIGINAL WARRANTY. UPON INSPECTION THE SERVICE DEPARTMENT INDICATED THAT THEY COULD NOT FIND ANYTHING WRONG. THEY TOLD ME THAT UNLESS THE PROBLEM COULD BE RECREATED, THEY WOULD NOT REPLACE ANY PARTS. BECAUSE IT WAS LABOR DAY WEEKEND, I HAD TO WAIT UNTIL TUESDAY AND TOOK THE CAR TO A FORD DEALER IN NARRAGANSETT RI, WHERE THEY KEPT THE CAR FOR THREE DAYS. THEY COULDN'T REPLICATE THE INCIDENT AND SAID THAT UNLESS THEY COULD SIMULATE IT, FORD WOULD NOT PAY TO REPLACE ANY PARTS. *TR THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES, TO TRY AND RECTIFY THE STALLING ISSUE, BUT TO NO AVAIL. UPDATED IVOQ 10/22/12
Vehicle speed control, Engine, Fuel/propulsion system, Sep 5, 2012
THE VEHICLE'S ACCELERATOR (GAS) PEDAL RANDOMLY STOPS WORKING RESULTING IN IMMEDIATE LOSS OF SPEED AND POWER TO THE ENGINE. ACCELERATOR IS UNRESPONSIVE AND VEHICLE WILL SPUTTER/CRAWL TO 5 MPH UNTIL IGNITION IS TURNED OFF AND CAR RESTARTED. AFTER RESTART, VEHICLE RUNS NORMAL UNTIL PROBLEM OCCURS AGAIN (SOMETIMES WITHIN MINUTES). PROBLEM OCCURS RANDOMLY AS LITTLE AS 1 TIME PER TRIP TO AS MANY AS 8 TIMES IN A 25 MINUTE COMMUTE. PROBLEM OCCURRED 12 TIMES THE OTHER DAY WITH MANY OF THEM ON A MULTILANE INTERSTATE WHILE TRAVELING 65 MPH IN THE FAR LEFT LANE WITH NOWHERE TO QUICKLY PULL-OFF THE ROAD. VERY DANGEROUS WHEN IT OCCURS ON THE INTERSTATE AND YOU QUICKLY HAVE TO MANEUVER TO CHANGE LANES AND PULL OFF THE ROAD OR RISK COMING TO A STOP IN THE MIDDLE OF A BUSY HIGHWAY. THIS PROBLEM ALSO CAUSES THE VEHICLE TO SOMETIMES RUN ROUGH AND NEGATIVELY IMPACT THE EMISSIONS. THE ERROR CODE FROM THE VEHICLE'S COMPUTER IS P2112 WHICH IS RELATED TO THE THROTTLE BODY. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND DISCOVERED IT'S AN EXTREMELY COMMON AND VERY SERIOUS PROBLEM WITH THIS VEHICLE. A RECALL NEEDS TO BE ISSUED BEFORE SOMEONE GETS KILLED. *TR
Engine and engine cooling, Visibility, Aug 27, 2012
A/C NOT COOLING, AFTER CHECKED BY DEALER I WAS TOLD THE COMPLETE SYSTEM WAS DAMAGED BY COMING APART FROM THE INSIDE OUT. COMPLETE A/C AND LINES REPLACED. OK FOR ABOUT 8 WEEKS, NOW SAME PROBLEM NO A/C AND DEALER WILL NOT STAND BEHIND THEIR WORK, NOR WILL FORD MOTOR. THEY WANT ME TO PAY AGAIN TO HAVE UNIT CHECKED AND THEY ARE NOT EVEN WILLING TO GIVE ME A LOANER FOR THE 3 DAYS THEY CLAIM IT IS GOING TO TAKE THEM TO FIND THE PROBLEM. FORD STATES I HAVE TO PAY FOR THE CHECK AND THEY ARE UNSURE IF THEY WILL HELP ME PAY TO THE REPAIRS AGAIN. *TR
Power train, Engine, Jul 1, 2012
DRIVER WAS ACCELERATING AT 35 MPH AND 2010 FORD ESCAPE ENGINE BECAME NON-RESPONSIVE. ATTEMPTS TO PRESS THE ACCELERATOR WERE UNPRODUCTIVE. POWERTRAIN LIGHT CAME ON. VEHICLE COASTED TO SHOULDER OF ROAD AND WAS TURNED OFF AND RESTARTED. POWERTRAIN LIGHT WENT OUT UPON RESTARTING. VEHICLE INSPECTION AT FORD DEALER REVEALED NO PROBLEMS. THREE DAYS ALTER, SAME INCIDENT HAPPENED WITH A DIFFERENT DRIVER. THE EXPERIENCE WAS DESCRIBED AS THE GAS PEDAL BEING DISENGAGED FROM THE ENGINE. *TR
Power train, Other or unspecified, Engine, Jun 22, 2012
I WAS GOING APPROX. 30 - 35 MPH AND MY CAR STARTED JERKING AND SPUTTERING AS IF IT WERE OUT OF GAS THEN JUST DIED IN THE MIDDLE OF AN INTERSECTION. MY HUSBAND HAD TO PUSH ME ACROSS THREE LANES OF TRAFFIC TO A STATION WHERE WE BOUGHT GAS. THE CAR STARTED RIGHT UP SO WE WENT CONTINUED ON WITH OUR BUSINESS. WE GOT ON THE INTERSTATE AND WAS GOING ABOUT 65 MPH AND THE SAME THING HAPPENED. I GOT IT ON THE SHOULDER AND IT DIED AGAIN SO WE CALLED THE EXTENDED WARRANTY CO. (WHICH CHARGED ME AN ADDITIONAL $200 DEDUCTIBLE ON TOP OF THE COST OF THE WARRANTY) AND THEY HAD IT TOWED TO THE NEAREST FORD DEALERSHIP WHICH WAS ON THE OTHER SIDE OF THE INTERSTATE. MY SISTER HAS THE SAME CAR (ONLY A YEAR NEWER) AND THE EXACT SAME THING HAPPENED TO HER WHILE SHE WAS ON VACATION IN INDIANA. IN RESEARCHING THE INCIDENT WE DISCOVERED THIS IS A VERY COMMON PROBLEM IN THE ESCAPE. THE MECHANIC AT THE FORD DEALERSHIP WHERE SHE HAD HER CAR TOWED TO MADE THE STATEMENT THAT HE HAS BEEN WAITING FOR TWO YEARS FOR A RECALL ON THIS PART. IF THIS IS A COMMON ISSUE THEN WHY HASN'T FORD ISSUED A RECALL (RECALL EVEN A FORD MECHANIC IS WAITING FOR)? IN RESEARCHING WE ALSO DISCOVERED ANOTHER ISSUED WITH THE BACK WINDOW EXPLODING. I DO NOT FEE SAFE DRIVNG MY ESCAPE (WHICH I ABSOLUTELY LOVE). I AM READY TO TRADE IT IN <SIGH>. OH, AND THE MECHANIC ALSO SAID THE PART HE REPLACED WAS THE EXACT SAME PART AS THE ONE THAT WAS ORIGINALLY IN THE CAR. WHEN ASKED WHAT IS TO KEEP THIS FROM HAPPENING AGAIN AND HE SAID "NOTHING BECAUSE IT IS THE SAME PART". SO, THEY TOOK A DEFAULTED PART OUT AND REPLACED IT WITH ANOTHER DEFAULTED PART. I WOULD JUST LIKE TO KNOW WHY A RECALL HASN'T BEEN ISSUED ON THIS PART. THANKS FOR YOUR TIME. *TT
Engine, Jun 19, 2012
I HAD JUST ENTERED THE INTERSTATE AND WAS ACCELERATING UP TO SPEED. SUDDENLY THERE WAS NO POWER, A LIGHT ON THE DASH CAME ON AND THERE WAS A SIGNAL. I PULLED OFF TO THE SIDE OF THE INTERSTATE AND WAITED ABOUT 30 SECONDS. THE VEHICLE RESTARTED AND I WENT ON WITH MY BUSINESS. LATER THAT DAY THE SAME THING HAPPEND AT A STOP LIGHT. WHEN I GOT HOME I CONTACTED THE LOCAL FORD DEALER. THEY SAID IT WAS THE THROTTLE BODY AND IT WAS OUT OF SPECIFICATIONS BY 8 OR 9 PERCENT. THEY ALSO STATED IT WAS NOT COVERED BY THE WARRENTY. I TOLD THEM IT WAS A CPO VEHICLE THAT I HAD PURCHASED 3 DAYS BEFORE. I PAID THE BILL AND MY DEALER REIMBURSED ME THE $100 DEDUCTABLE DUE TO THE FIRST DEALER FILING THE PAPERWORK INCORRECTLY. I HAVE HAD NO PROBLEMS WITH IT SINCE AND IT NOW HAS 48,000 MILES ON IT. *JS
Engine and engine cooling, Apr 14, 2012
WHILE DRIVING DOWN THE ROAD THE ESCAPE JUST SHUT OFF WITHOUT WARNING. I PUT IT IN PARK AND IT STARTED AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIND A REASON. IT HAPPENED AGAIN ON THE 8TH OF APRIL WHEN DRIVING TO WORK I JUST GOT OFF THE HIGHWAY TO AN EXIT RAMP AND IT SHUT OFF AGAIN. I PUT IT IN PARK AND IT STARTED BACK UP AND SHUT OFF AGAIN JUST OVER A MILE DOWN THE ROAD. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY CAN'T FIND ANYTHING WRONG WITH THE ESCAPE. *TR
Engine and engine cooling, Mar 31, 2012
WHILE MAKE A MOVING LEFT HAND TURN... ENGINE STOPPED RUNNING. AS I CAME OUT OF THE TURN & STARTED TO TRY TO ACCELERATE I QUICKLY REALIZED I HAD NO ENGINE POWER... DRIFTED FOR ABOUT 50 YARDS & PULLED OVER TO THE SIDE OF THE STREET. TRIED TURNING ENGINE ON... VEHICLE STARTED RIGHT UP. WENT ON MY WAY. THE NEXT DAY I TOOK THE ESCAPE STRAIGHT DOWN TO OUR FORD DEALERSHIP. FORD RAN A BUNCH OF TESTS BUT COULD NOT FIND ANYTHING WRONG. I AM AFRAID TO LET MY WIFE DRIVE THE VEHICLE NOW (HER VEHICLE) BECAUSE OF THIS SITUATION. I HAVE BEEN DRIVING SINCE I WAS 11 YEARS OLD. I AM NOW NEARLY 40. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS SITUATION. I LOOKED ALL AROUND THE STEERING WHEEL/ETC. TRYING TO FIGURE OUT IF THERE WAS SOME WAY I COULD HAVE TURNED OFF THE ENGINE (BESIDES THE KEYS)... I CANNOT SEE ANY OTHER POSSIBILITY... THE VEHICLE WAS STILL IN "DRIVE" & THE FUEL TANK WAS MORE THAN HALF FULL. THE VEHICLE KEY IN THE IGNITION WAS STILL TURNED ON WHEN THIS HAPPENED. I CANNOT SAY FOR SURE THAT THE POWER STEERING WAS ABSENT WHEN THE ENGINE INITIALLY TURNED OFF... DID I STILL HAVE A VERY SMALL AMOUNT OF ENGINE POWER?... I DO NOT KNOW... BUT I COULD NOT ACCELERATE. PLEASE CONTACT ME GUYS IF YOU CAN HELP ME WITH THIS... THANK YOU. *JS
Engine and engine cooling, Fuel system, Gasoline, Nov 8, 2011
AT STOP OR IDLE, ENGINE SURGES, HESITATES, STALLS, SMELL GAS, CHECK ENGINE LIGHT COMES ON. TOOK ESCAPE TO DEALER. DEALER SAYS ITS THE PURGE VALVE AND EVAP CANISTER. PURGE VALVE FAILED AND RAW GAS FILLED EVAP CANISTER. DEALER SAYS ITS OUT OF WARRANTY, THERE'S NOTHING THEY CAN DO. THIS HAS BEEN A KNOW PROBLEM SINCE 2006, TSB BULLETIN 11-3-22, PART # 9U5Z-9C915H-PURGE VALVE, PART # 9R3Z-9C985-B EVAP CANISTER. FORD HAS DONE NOTHING TO CORRECT THE ISSUE. THEY REPLACED THE DAMAGED PARTS WITH THE SAME PARTS WITH NO FIX FOR THE SPILLAGE OF RAW FUEL, ON THE GROUND, IN THE AIR, ON THE VEHICLE. THIS RAW FUEL SITUATION COULD CAUSE A FIRE OR EXPLOSION AT ANY TIME. YET FORD SAYS ITS NOT AN EMISSION ISSUE AND THE VEHICLE IS OUT OF WARRANTY. THE FORD FORUMS ON THE INTERNET ARE FULL OF COMPLAINTS FOR THE SAME RAW FUEL SPILLAGE. DOES SOMEONE HAVE TO DIE BEFORE FORD ADMITS THEY HAVE A DESIGN PROBLEM AND FIXES IT??? THIS SAME ISSUE IS ALSO RELATED TO THE 2010-12 FUSION. *TR
Engine and engine cooling, Electrical system, Mar 21, 2011
WAS STOPPED IN TRAFFIC - TRAFFIC BEGAN TO MOVE, I PRESSED ON ACCELERATOR AND PROCEEDED. HIT ABOUT 5 MPH AND ENGINE LOST POWER COMPLETELY AND STEERING WHEEL LOCKED UP - RADIO AND A/C REMAINED ON. BATTERY AND OIL WARNING LAMPS ON DASH ILLUMINATED. WAS ABLE TO PUT VEHICLE IN NEUTRAL AND MOVE TO SIDE OF ROAD. TURNED IGNITION OFF AND WAS ABLE TO RE-START VEHICLE AS NORMAL. PROCEEDED TO MY DESTINATION AS NORMAL. *TR
Engine and engine cooling, Power train, Jan 31, 2011
DRIVING OFF ROAD UP A STEEP INCLINE (40-45 DEGREES), THE VEHICLE CAME TO A HALT. THERE WASN'T ANY POWER GOING TO THE TIRES EVEN THOUGH I HAD THE ACCELERATOR PEDAL TO THE FLOOR. THE ENGINE RPM WOULD ONLY REV UP TO ABOUT 1200 RPM. IT FELT AS IF THERE WAS A DISCONNECT BETWEEN THE TRANSMISSION AND THE ENGINE AS THERE WAS NO POWER BEING DELIVERED TO THE TIRES. THE TIRES DID NOT LOOSE TRACTION OR SPIN EITHER. WHAT WAS ESPECIALLY UNSAFE ABOUT THIS IS THAT IT WAS EXTREMELY HAZARDOUS BACKING DOWN THE STEEP HILL I HAD TRIED TO ASCEND. I WAS TRYING TO BACK DOWN SLOWLY BY USING THE BRAKE, BUT MANY TIMES THE BRAKES WOULD LOCK UP CAUSING THE VEHICLE TO SHIFT AND SLIDE SOMETIMES SIDEWAYS WHICH COULD HAVE CAUSED THE VEHICLE TO ROLL. I TRIED TO GO UP THE HILL AGAIN TO NO AVAIL. THIS VEHICLE IS USED BY THE US FOREST SERVICE IN WHICH MANY TIMES THE VEHICLE IS REQUIRED TO GO OF ROAD ON FOREST SERVICE ROADS. THERE IS A SECTION IN THE OWNER'S MANUAL ABOUT OFF ROAD DRIVING, BUT IT MAKES NO MENTION THAT THE VEHICLE SHOULD NOT BE DRIVEN UP STEEP INCLINES.
Engine and engine cooling, Dec 28, 2010
S10 DIRECT REPLY-LETTER TO THE ADMINISTRATOR FROM CONGRESSMAN STEARNS ON BEHALF OF CONSTITUENT RE HER ORDEAL WHILE DRIVING HER 2010 FORD ESCAPE *TGW CHEMICALS WERE DISCHARGED THROUGHOUT THE INTERIOR OF THE VEHICLE. DUE TO THE INHALATION OF THE CHEMICALS THE CONSUMER WAS HOSPITALIZED FOR AN EXTENDED PERIOD OF TIME. THE DOCTORS INFORMED THE CONSUMER THAT HER CONDITION HAD FORMED INTO PNEUMONIA AS A RESULT OF INHALING THE CHEMICALS. THE DEALERSHIP WHERE THE CONSUMER PURCHASED THE VEHICLE STATED THE DISCHARGE WAS ASSOCIATED WITH THE EVAPORATOR TUBE AND IT WAS COMMON. THEY ALSO STATED IT WAS A FACTORY DEFECT AND IT COULD HAPPEN AGAIN. *JB
Service brakes, Hydraulic, Engine and engine cooling, Electrical system, Aug 19, 2010
2010 FORD ESCAPE. CONSUMER STATES VEHICLE HAS A FAST IDLE SPEED, IGNITION KEY LOCK PROBLEM AND A SOFT BRAKE PROBLEM. *TGW THE CONSUMER REQUESTED TO HAVE THE IDLE SPEED LOWERED TO 500 RPM. THE DEALER STATED THAT COULD NOT BE DONE BECAUSE THE IDLE WAS SET AT THE FACTORY. THE CONSUMER STATED THE VEHICLE WOULD ROLL FORWARD AND BACKWARDS DUE TO THE FAST IDLE SPEED. HE ALMOST HIT THE BACK OF A BUILDING BECAUSE THE VEHICLE ROLLED BACK WHEN HE STARTED THE VEHICLE IN REVERSE. THE KEY WAS DIFFICULT TO TURN IN THE IGNITION WHICH MADE IT DIFFICULT TO START THE VEHICLE. *JB
Engine and engine cooling, Structure, Aug 9, 2010
PURCHASED A 2010 FORD ESCAPE NEW, 4 MONTHS AFTER THE AIR CONDITIONING STOPPED WORKING. TOOK IT TO THE DEALERSHIP TO HAVE IT FIXED AND THEY CLAIMED IT COULD NOT BE FIXED BECAUSE IT WAS DAMAGED BY AN OBJECT MOST LIKELY FROM THE ROAD. DAMAGES ARE NOT COVERED UNDER WARRANTY. THE SERVICE TECH WENT ON TO SAY THAT THE GRILL DOES NOT PROVIDE ADEQUATE PROTECTION FOR THE AC CONDENSER THEREFORE EVEN IF I PAID TO HAVE IT FIXED AND DIDN'T REPLACE THE GRILL, IT COULD HAPPEN AGAIN. IT HAS BEEN OVER 3 MONTHS AND FORD STILL REFUSES TO PAY FOR THE REPAIR. IT IS NOW ON AVERAGE 102 DEGREES OUTSIDE AND I CANNOT DRIVE MY VEHICLE DUE TO THE HEAT AND INABILITY TO USE THE AC. *TR
Engine and engine cooling, Aug 5, 2010
ENGINE RACING AND JUMPING WHILE DRIVING. REVERSE MAKING LOUD NOISE. REPORTED TO DEALER AND WAS TOLD COULDN'T DO ANYTHING UNTIL IT HAPPENED AGAIN. JOLTED AT A STOP AFTER REMOVING FOOT FROM BRAKE FORCING DRIVER TO TURN INTO CURB. HAD TO FILE CLAIM WITH INSURANCE COMPANY TO GET CAR FIXED. DEALER CLAIMS NO ISSUES WITH TRANSMISSION. DID TESTING W/O INSURANCE ENGINEER PRESENT AS AGREED TO. *TR