2011 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,316 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Escape model years with reports.
Of the 2011 reports, 38 involved a crash and 7 involved a fire. 38 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
Representative owner complaints: electrical system
116 reports, newest first. Show all
Power train, Electrical system, Engine, Nov 2, 2013
DRIVING NORMAL SPEED, WITHOUT WARNING, "WRENCH ICON" APPEARS AND GAS PEDAL FAILS TO RESPOND. COAST TO STOP IN A PARKING LOT. SHUT OFF ENGINE, RESTART VEHICLE AND IT DRIVES NORMAL FOR REMAINDER OF 2 MILE TRIP. START NEXT ERRAND AND SAME THING HAPPENS. SOUNDS LIKE THE THROTTLE BODY FAILURE AND LIMP MODE THAT I HAVE BEEN RESEARCHING ONLINE. *TR
Electrical system, Vehicle speed control, Nov 2, 2013
I COULD'VE [XXX] DIED. I WAS ON A BUSY HIGHWAY WHEN MY CAR DIED LIKE THE BATTERY WAS DIED BUT THE BATTERY WAS FINE AND I HAD GAS. I TOOK MY FORD ESCAPE INTO THE DEALERSHIP TO SEE WHAT THE PROBLEM WAS. MY SUV NEEDED SOMETHING TO DO WITH THE THROTTLE. IM NOT VERY HAPPY THAT I WILL NEED TO PAY 600 DOLLAR TO FIX SOMETHING THAT OTHERS WITH A FORD ESCAPE ARE HAVING THE SAME PROBLEM. FORD NEEDS TO RECALL THE FORD ESCAPES ASAP OR GIVE PEOPLE A REFUND OR DISCOUNT OR YOUR COMPANY WILL LOSE ALOT OF CUSTOMERS BECAUSE FORD WONT TAKE RESPONSIBILITY FOR THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Vehicle speed control, Oct 18, 2013
ON 10/16/13, WHILE DRIVING ON THE FREEWAY AT 60MPH AND ATTEMPTING TO ACCELERATE VEHICLE LOST POWER IN THE CENTER LANE FORCING ME TO HAVE TO MAKE A DANGEROUS MOVE WITHOUT POWER TO TRY AND BRING THE VEHICLE TO REST IN THE EMERGENCY BREAKDOWN LANE ON THE RIGHT. THE VEHICLE "CHECK ENGINE LIGHT" CAME ON ALONG WITH SOME OTHER TYPE OF WRENCH LIGHT. WAS ABLE TO START THE VEHICLE UP RIGHT AWAY BUT THIS TIME THE CHECK ENGINE LIGHT STAYED ON. CODE P2112 - ELECTRONIC THROTTLE BODY WAS REPLACED BY FORD ON 10/17/13 FOR $320.76 VEHICLE ALSO LOST POWER ON 10/10/13 WHILE AT A LOW SPEED AND TRYING TO ACCELERATE TO ENTER THE FREEWAY. THE WRENCH LIGHT CAME ON BUT NOT THE CHECK ENGINE LIGHT. WAS ABLE TO RESTART THE VEHICLE AND THE WRENCH LIGHT WENT AWAY. *TR
Electrical system, Vehicle speed control, Sep 13, 2013
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER REPLACED THE THROTTLE BODY WHICH CORRECTED THE FAILURE. THE AIR CONDITIONING SYSTEM RECENTLY FAILED AND WOULD BLOW HOT AIR. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO LOCATE THE CAUSE OF FAILURE. THE AIR CONDITIONING SYSTEM WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 30,000.
Electrical system, Vehicle speed control, Engine, Sep 7, 2013
I WAS DRIVING TO WORK IN THE MORNING AND MY ESCAPE STALLED WHILE GOING THROUGH A FOUR WAY INTERSECTION. I THOUGHT THAT THIS MAY HAVE BEEN AN ISOLATED INCIDENT SO I CONTINUED DRIVING. I THEN NOTICED WHILE I WAS IN TRAFFIC THAT THE ENGINE WOULD SHUTTER AND NOT IDLE NORMALLY. IT STALLED AGAIN THE NEXT DAY. I TOOK IT TO THE FORD DEALERSHIP IN THE CITY WHERE I LIVE WITH THE CHECK ENGINE LIGHT ON, THEY TESTED IT AND THEN THE LIGHT RESET ITSELF?? THEY TOOK IT ON A TEST DRIVE AND NOTHING HAPPENED WITH THEM WHILE THEY WERE DRIVING SO THEY SAID THAT THERE WAS NOTHING THAT THEY COULD DO. MY CAR IS SHUTTING OFF WHILE I AM IN TRAFIC AND DRIVING, THIS IS A SERIOUS SAFETY ISSUE. I HAVE BEEN BLESSED THAT THE BRAKES WORK ON THE CARS THAT DRIVE AROUND ME OR ELSE I WOULD HAVE BEEN IN A SERIOUS ACCIDENT ON MORE THAN ONE OCCASION THIS WEEK!!! PLEASE RECALL THESE CARS AND GET THEM FIXED BEFORE SOMEONE DIES!!!!
Electrical system, Sep 6, 2013
MY 2011 FORD ESCAPE STALLS AT HIGHWAY SPEED. THIS IS A KNOWN ISSUE TO FORD, AND THE PART WAS ON BACK ORDER BECAUSE OF ALL OF THE OTHER DEFECTIVE ESCAPES. ALTHOUGH THE PART WAS SAID TO HAVE BEEN REPLACED, THE STALLING HAS CONTINUED. MY FORD DEALER REFUSES TO DO FURTHER REPAIRS, EVEN THOUGH THE TRUCK IS VERY DANGEROUS TO DRIVE. THE PROBLEM IS WITH THE THROTTLE BODY FOR THIS MODEL. HERE IS A VIDEO THAT SOMEONE ELSE POSTED ON YOUTUBE HTTP://WWW.YOUTUBE.COM/WATCH?V=1RVGHYXVGU4
Electrical system, Vehicle speed control, Fuel/propulsion system, Sep 6, 2013
THE CAR WENT INTO LIMP MODE WHILE DRIVING... GAS PEDAL WOULD NOT DO ANYTHING UNTIL I PULLED OVER AND RESTARTED. WRENCH LIGHT AND CHECK ENGINE COME ON, BUT GO OFF AFTER CAR IS RESTARTED. TOOK TO DEALER TODAY AFTER ABOUT 6 OCCURRENCES IN THE PAST MONTH. IT SEEMS TO BE HAPPENING MORE FREQUENTLY.
Power train, Electrical system, Sep 3, 2013
AT 55 MPH OUR 2011 FORD ESCAPE LOST ALL POWER WITH NO WARNING AT ALL. HAD TO PUSH IT OUT OF THE MIDDLE OF THE HIGHWAY. THROTTLE CONTROL/POWERTRAIN LIGHT CAME ON. TURNED IGNITION COMPLETELY OFF AND RESTARTED THE ENGINE, LIGHT WENT OUT AND RAN FINE. GOING IN FOR SERVICE ASAP. *JB
Power train, Electrical system, Aug 18, 2013
VEHICLE SHUTS DOWN OR DOES NOT RESPOND TO ACCELERATOR. YOU TURN IT OFF WAIT A FEW MINUTES, START IT AGAIN AND IT GETS MOVING. PROBLEM OCCURRED TWICE IN ONE DAY. 10 DAYS LATER THE PROBLEM RE-EMERGED THREE TIMES.
Power train, Electrical system, Aug 17, 2013
ON FOUR SEPARATE OCCASIONS, WHILE ACCELERATING THE THROTTLE GAVE OUT. THE VEHICLE HAD NO POWER TO MOVE FORWARD, EXCEPT WHAT WAS LEFT FROM THE ORIGINAL SPEED. ON ONE OF THESES OCCASIONS, I WAS ON A MAJOR HIGHWAY IN THE DC AREA WHEN THE THROTTLE GAVE OUT. I TURNED ON MY HAZARDS AND PULLED OVER. THANKFULLY THE CARS BEHIND ME HAD ENOUGH ROOM NOT TO CRASH INTO ME. I THEN TURNED OFF THE CAR. ONCE RESTARTED, IT SEEMED TO STALL A BIT AND THEN DROVE NORMALLY UNTIL THE NEXT INCIDENT. THERE HAVE BEEN 4 INCIDENTS WITHIN 5 DAYS, ALL SEEMING TO HAPPEN AT RANDOM. THE "WRENCH" FLASHES ONCE THE THROTTLE GOES OUT, BUT THEN DOESN'T APPEAR ONCE THE CAR IS BACK ON AND EVERYTHING SEEMS NORMAL. FORD HAS GIVEN ME PROBLEMS, SAYING THIS FALLS OUTSIDE MY WARRANTY AND I MAY HAVE TO PAY FOR THE REPAIR MYSELF. THEY ALSO WONT SEE ME FOR A WEEK, WHEN THIS MERITS IMMEDIATE ATTENTION. I JUST BOUGHT THIS VEHICLE IN MARCH 2013, AFTER THIS PROBLEM HAD ALREADY BEEN REPORTED BY THOUSANDS OF EXISTING OWNERS. HAD I KNOW ABOUT THIS PROBLEM, I WOULD NOT HAVE PURCHASED THIS VEHICLE BECAUSE IT IS SO UNSAFE. *TR
Electrical system, Engine, Aug 16, 2013
I WAS PULLING OUT OF THE DOCTOR'S OFFICE WITH MY WIFE AND NEWBORN CHILD AND AS I PULLED OUT (I HAD PLENTY OF SAFE DISTANCE IF MY CAR WERE FUNCTIONING PROPERLY) MY CAR ALL OF A SUDDEN LOST ANY ACCELERATION CAPABILITIES AND THE RPM'S DROPPED EXTREMELY LOW. THE SPEED LIMIT ON THE ROAD WAS 55 AND IT STARTED WHEN I GOT TO 30MPH MAKING IT SO THE TRAFFIC ALREADY ON THE ROAD RAN UP RIGHT BEHIND ME AND NEARLY HIT ME. I WAS HELPLESS AND COULD NOT GO ANY FASTER. THIS IS AN EXTREMELY DANGEROUS DEFECT, EVEN THOUGH THE CAR NEVER LOST COMPLETE POWER I LOST ALL CONTROL TO ACCELERATE AND CONTINUED TO SLOW WITH FAST TRAFFIC ALL AROUND ME. I AM LUCKY THAT IT DID NOT RESULT IN AN ACCIDENT OR ANY INJURIES TO MYSELF, FAMILY, OR OTHER MOTOR VEHICLE OPERATORS. I TOOK MY ESCAPE TO THE CLOSEST FORD DEALERSHIP WHO INFORMED ME THAT THE ELECTRONIC THROTTLE BODY HAD FAILED. IT WAS NOT VERY COMFORTING WHEN HE KNEW EXACTLY WHAT WAS GOING ON WHEN I TOLD HIM WHAT HAPPENED BECAUSE HE HAD SEEN THIS SAME SITUATION SO MANY TIMES. I CANNOT BELIEVE THAT THERE IS NOT A RECALL ON THIS MANUFACTURER DEFECT AND I HOPE IT DOES NOT RESULT IN ANY ACCIDENTS OR WORSE. *TR
Power train, Electrical system, Engine, Aug 14, 2013
I WAS DRIVING ON AN INTERSTATE AT APPROXIMATELY 75 MPH, WHEN THE ENGINE OF MY 2011 FORD ESCAPE SEEMINGLY SHUT DOWN. THE GAS PEDAL STOPPED WORKING. A SMALL GOLDEN WRENCH ICON LIT UP TO THE LEFT OF THE RPM GAUGE. I PULLED OVER AND AS I SLOWED, THE CAR JERKED. I TURNED THE CAR OFF; TOOK OUT THE KEYS AND WAITED A FEW MINUTES. THE ENGINE HAD A LITTLE EXTRA TROUBLE TO RESTART; BUT IT DID WITHIN 30 SECONDS. TWO DAYS LATER, A DIAGNOSTICS TEST AT MY FORD DEALERSHIP SHOWED THE THROTTLE BODY NEEDED TO BE REPLACED; BUT I WAS TOLD THE PART WAS ON A NATIONAL BACK ORDER. THE SAME INCIDENT REPEATEDLY HAPPENED FOR A TOTAL OF ABOUT 10 TIMES, BEFORE THE PART WAS AT THE DEALERSHIP AND ABLE TO BE REPLACED. THE PART WAS REPLACED MORE THAN TWO WEEKS AFTER THE DIAGNOSTICS TEST AND INITIAL INCIDENT. *TR
Power train, Electrical system, Traction control system, Aug 12, 2013
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE, THE TRANSMISSION SLIPPED AND THE VEHICLE JERKED. THE VEHICLE WAS PLACED IN PARK AND THE TRACTION SENSOR WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT AFTER CLOSING THE DRIVER'S SIDE DOOR, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. AS A RESULT, THE OVERHEAD LIGHT STAYED ILLUMINATED CAUSING THE BATTERY TO LOSE POWER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,500. THE CURRENT MILEAGE WAS 19,000.
Power train, Electrical system, Fuel/propulsion system, Aug 8, 2013
WHILE DRIVING ON AN EXPRESSWAY AROUND 35-40MPH, VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND WENT INTO LIMP MODE (LESS THAN 1000RPM) WITH A WRENCH INDICATOR ILLUMINATED ON THE DASHBOARD. PULLED OVER, SHUT DOWN VEHICLE AND THEN RESTARTED ENGINE. VEHICLE WAS DRIVEN HOME AND TAKEN TO THE DEALERSHIP THE NEXT DAY. FORD DIAGNOSED AND IS REPLACING THE THROTTLE BODY UNDER POWERTRAIN WARRANTY. *TR
Power train, Electrical system, Engine, Aug 3, 2013
WAS DRIVING ON HIGHWAY AT 55 MPH, THE WRENCH LIGHT CAME ON DASHBOARD AND THE CAR STARTED DECELERATING. WOULD NOT ACCELERATE, HAD TO PULL OVER, TURN CAR OFF, THEN BACK ON, IN ORDER FOR CAR TO ACCELERATE AGAIN. SECOND INCIDENT SEEMED LIKE CAR'S POWER COMPLETELY SHUT OFF AND WOULD NOT COME BACK ON AGAIN AFTER A ROUGH IDLING STOP. *TR
Electrical system, Engine, Jul 31, 2013
WE HAD OUR 2011 ESCAPE IN THE DEALERSHIP 2 TIMES DUE TO IT COMPLETELY SHUTTING DOWN WHILE DRIVING BEFORE THEY COULD FIGURE OUT THAT IS WAS A FAILED THROTTLE BODY (ELECTRICAL ISSUE). THEY TOLD US IT WAS "BAD GAS" EVERY OTHER TIME. WE HAD OUR INFANT IN THE VEHICLE WHEN IT SHUT DOWN ON THE FREEWAY AND SCARED THE CRAP OUT OF US. THANKFULLY WE WERE ABLE TO GET AWAY FROM OTHER VEHICLES AND MAKE AN EMERGENCY EXIT FROM THE FREEWAY ONTO THE SHOULDER UNTIL THE VEHICLE CAME TO A STOP. ITS EXTREMELY DANGEROUS AND FORD NEEDS TO ADDRESS THIS AND CREATE A RECALL. I HAVE DONE RESEARCH TO FIND SO MANY OTHERS WITH THE SAME EXACT ISSUE. OUR VEHICLE IS IN THE SHOP AS WE SPEAK TO THE TUNE OF A $500 FIX AND I JUST GOT OFF THE LINE WITH FORD CUSTOMER SERVICE TO DEMAND A REIMBURSEMENT. I AM WAITING TO HEAR BACK FROM THEM TO SEE IF THEY WILL WORK WITH US ON THE COST. OUR VEHICLE ONLY HAS 44K MILES ON IT AND WE HAD IT SERVICED BEFORE THE WARRANTY EXPIRED AND WERE TOLD EVERYTHING WAS FINE. WE ALSO HAD IT IN FOR SERVICE OTHER TIMES FOR THIS ISSUE. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Jul 25, 2013
ON MAY 23RD WE WERE TRAVELING ON AN INTERSTATE AT ABOUT 65MPH AND SUDDENLY THE CAR LOST ACCELERATION, WE WERE ABLE TO PULL OVER TO SIDE OF ROAD AND LUCKILY ABLE TO AVOID OTHER CARS. WE TURNED OFF ENGINE AND IT STARTED AGAIN BUT WAS VERY APPREHENSIVE. THE CAR DID OK UNTIL JULY 20TH WHEN WE STOPPED AT A LIGHT AND WHEN WE STARTED THE ACCELERATION WAS GONE AGAIN, WE WERE ABLE TO GET TO SIDE OF ROAD BUT IT TOOK 3 TRIES TO GET IT STARTED AGAIN. WE TRIED TO GET HOME BEFORE IT HAPPENED AGAIN BUT ABOUT 2 MILES FROM OUR HOME IT DIED AGAIN. WE WERE ON A 2 LANE ROAD BUT WAS ABLE TO PULL INTO SOMEONE'S DRIVEWAY AND IT TOOK SEVERAL TIMES TO GET IT STARTED AND WE TRIED TO GET BACK ON ROAD BUT IT DIED AGAIN. AFTER A COUPLE MORE TRIES IT STARTED AND WE WERE ABLE TO MAKE IT HOME. WE HAD TO CALL A TOW TRUCK TO TAKE IT TO THE DEALER BECAUSE WE WERE AFRAID IT WOULD HAPPEN AGAIN AND COULD HAVE HAD AN ACCIDENT. WE HAVE ONLY HAD THE CAR FOR 2 YRS AND IT ONLY HAS AROUND 38000 MILES. *TR
Electrical system, Vehicle speed control, Engine, Jul 23, 2013
I WAS TRAVELING 60 MPH ON THE HIGHWAY WHEN THE VEHICLE LOST POWER, I HAD TO COAST OVER TO THE SIDE OF THE ROAD, TURN OFF THE VEHICLE AND TURN IT BACK ON. THE VEHICLE WOULD START BUT THEN RETURN TO IDLE WITH NO THROTTLE RESPONSE. THIS WENT ON REPEATEDLY BEFORE I HAD TO HAVE IT TOWED TO A DEALERSHIP. BECAUSE THIS OCCURRED ON A SATURDAY AFTERNOON THE SERVICE DEPARTMENT WAS CLOSED AND I WAS UNABLE TO SPEAK TO ANYONE. FIRST THING MONDAY MORNING WHEN I WENT IN THEY FIRST TOLD ME THEY DID NOT KNOW ABOUT THE PROBLEMS WITH THE THROTTLE CONTROL UNIT. UPON PRESENTING THEM WITH NUMEROUS COPIES OF COMPLAINTS FILED ON LINE THEY FINALLY ACKNOWLEDGED THAT THERE WAS A PROBLEM. HOWEVER WITH NO RECALL I WOULD NEED TO PAY FOR A REPLACEMENT WHICH WITH TOWING RESULTED IN A $550.00 BILL. APPARENTLY I WAS VERY LUCKY THAT THERE WAS ONE REPLACEMENT IN STOCK (HMMM), OTHERWISE IT WOULD BE WEEKS. I HOPE THE REPLACEMENT WORKS BECAUSE IT HAS BEEN A CHRONIC PROBLEM FOR MONTHS. SKEPTICAL TO SAY THE LEAST. *TR
Power train, Electrical system, Fuel/propulsion system, Jul 23, 2013
I WAS DRIVING AND THE VEHICLE STALLED. I TURNED THE ENGINE OFF AND RESTARTED IT DROVE FINE ALMOST A WEEK LATER IT HAPPENED AGAIN MAYBE 3 MILES FROM MY HOME I TURNED ENGINE OFF AND RESTARTED DROVE ABOUT 1 MILE AND IT DONE IT AGAIN AND PICTURE OF A WRENCH CAME ON INSTRUMENT PANEL I DROVE ABOUT 1 MILE AGAIN AND STALLED AGAIN. I STARTED VEHICLE AGAIN AND THE CHECK ENGINE LIGHT WAS ON AND I MADE IT TO MY DRIVEWAY. HAD VEHICLE TOWED TO FORD DEALERSHIP AND THE CALLED AND SAID IT IS THE ELECTRONIC THROTTLE BODY AND WOULD BE A FEW DAYS BECAUSE THEY HAVE TO ORDER THE PART AND IT WILL BE $349.00. I WAS SURFING THE WEB TO SEE WHAT THE PART WAS WHEN I SAY THIS PAGE ABOUT OTHERS HAVING THE SAME PROBLEM. *TR
Power train, Electrical system, Jul 23, 2013
I WAS DRIVING HOME ON THE HIGHWAY DURING RUSH HOUR. A YELLOW WRENCH LIGHT BEGAN FLASHING ON THE LOWER LEFT SIDE OF THE DASHBOARD. I FELT THE ENGINE LOSE POWER AND SAW THAT THE CAR WAS DECELERATING. I PRESSED ON THE GAS PEDAL WITH NO EFFECT. I SIGNALED AND MOVED OVER TO THE SHOULDER OF THE ROAD. APPROXIMATELY 10 FEET AFTER I REACHED THE SHOULDER, THE CAR STOPPED MOVING FORWARD AND STALLED. I TURNED IT OFF, LET IT SIT FOR A FEW MINUTES AND ATTEMPTED TO TURN IT ON AGAIN. THE ENGINE WOULD NOT TURN OVER. I CALLED AND HAD THE CAR TOWED TO THE FORD DEALERSHIP. IN SPEAKING TO THE MECHANIC THE NEXT DAY, HE TOLD ME E PROBLEM WAS A FAILED THROTTLE BODY AND WOULD NEED TO BE REPLACED. THIS DEALERSHIP WAS BACK ORDERED FOR THE PART AS 5 OTHER FORD VEHICLES WERE AWAITING A NEW THROTTLE BODY. UPON RESEARCHING THIS ISSUE, I REALIZED THAT MY VEHICLE ALSO EXPERIENCED A "LURCHING FORWARD" WHICH WAS LIKELY ALSO RELATED TO THE THROTTLE BODY. THIS LURCHING HAD BEEN GOING ON FOR SEVERAL MONTHS AT INTERMITTENT TIMES. *TR
Power train, Electrical system, Jul 15, 2013
I WAS DRIVING DOWN THE ROAD AT 40 MPH AND MY VEHICLE JUST QUIT RUNNING (LOST POWER) AND I HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE ENGINE LIGHT CAME ON WHEN THIS HAPPENED, IT LOOKED LIKE A WRENCH FIGURE ON THE DASH. AFTER LETTING MY ESCAPE SIT FOR ABOUT 30 SECONDS,IT STARTED RIGHT UP. AFTER IT STARTED, I PUT IT IN DRIVE AND PROCEEDED TO GO DOWN THE ROAD AND AFTER ABOUT TWO MILES, MY VEHICLE QUIT RUNNING AGAIN. AFTER A FEW SECONDS OF SITTING, I STARTED IT UP AGAIN AND MANAGED TO GET INTO A FORD DEALERSHIP AND THEY SAID THE PROBLEM WAS A THROTTLE PROBLEM AND REPLACED THE PART WHICH COST ME $342.00. THE DEALERSHIP SAID THIS HAD BEEN A PROBLEM WITH MANY ESCAPES AND SAID THIS PART MAY BE ON THE VERGE OF A RECALL. *TR
Electrical system, Vehicle speed control, Jul 15, 2013
MY 2011 FORD ESCAPE HAS GONE INTO LIMP MODE WHILE IN MOTION THREE TIMES THIS MONTH, JULY 2013. MY LOCAL FORD DEALERSHIP DIAGNOSED THE PROBLEM AS A MALFUNCTIONING THROTTLE BODY. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Jun 30, 2013
I AM A SINGLE FEMALE AND KEEP MY VEHICLE MAINTENANCE UP TO DATE. I DO NOT HAVE ANYONE TO CALL ON TO HELP IN TIMES OF CAR TROUBLE. THE ENGINE WOULD LOSE POWER AND START TO 'COAST' TO A STOP AT VARYING SPEEDS, INCLUDING ON AN INTERSTATE. I HAD TO PULL THE CAR OVER, TURN IT OFF, AND RESTART. THE RESTART WAS ALWAYS TROUBLESOME. ONCE THE DEALERSHIP LOOKED AT THE CAR, I WAS TOLD I WOULD HAVE TO WAIT AT LEAST 2 WEEKS FOR A REPLACEMENT PART. I HAD TO DEAL WITH THIS ISSUE FOR 2 WEEKS, PUTTING MYSELF AND ANY PASSENGER IN DANGER OF BEING INVOLVED IN AND CAUSING A MAJOR CAR ACCIDENT. I CALLED THE DEALER 2 WEEKS LATER; THE DEALER DID NOT CONTACT ME. I PICKED UP THE PART AND HAD IT INSTALLED. I ALSO PURCHASED A CABIN AIR FILTER IN ORDER TO HAVE THAT REPLACED AT THE SAME TIME. TO MY SURPRISE, THE CAR DID NOT EVEN HAVE A CABIN AIR FILTER INSTALLED WHEN I PURCHASED THE NEW VEHICLE. I HAVE NEVER HAD THAT FILTER REPLACED. I HAVE SEVERE ALLERGIES AND CURRENTLY TAKE 2 SHOTS. I WAS NOT HAPPY TO DISCOVER THE AIR ENTERING MY CAR WAS HELPING TO CONTRIBUTE TO MY PROBLEMS WITH MY ALLERGIES. I WILL NOT PURCHASE ANOTHER FORD. THEIR CUSTOMER SERVICE DOES NOT PROMOTE REPEAT CUSTOMERS. FORD DOES NOT STAND BEHIND THEIR VEHICLES AND ARE NOT CONCERNED WITH THE SAFETY OF THEIR CUSTOMERS. *TR
Electrical system, Engine, Jun 30, 2013
I WAS DRIVING HOME FROM WORK AT ABOUT 35 MPH WHEN THE CAR LOST POWER. IT STAYED RUNNING AND I TURNED ON MY FLASHERS AND COASTED TO THE FIRST TURN. I TURNED OFF THE MAIN RD AND PARKED, SHUT OFF THE CAR, THEN STARTED IT BACK UP AND IT WORKED FINE THE REST OF THE WAY HOME. A FEW DAYS LATER IT DID IT AGAIN SO I CALLED THE LOCAL FORD GARAGE, ON A SATURDAY MORNING. THE SERVICE MAN ON DUTY TOLD ME " THIS TIME OF YEAR THERE ARE FUZZIES FROM THE TREES FLYING AROUND, THE GET STUCK IN YOUR AIR FILTER AND WHEN YOU TURN THE CAR OFF AND START IT AGAIN THE FUZZIES GET SUCKED IN THE ENGINE AND THE CAR IS FINE. HE SAID HE KNOWS THIS HAS HAPPENED AND WHAT I DESCRIBED HAPPENED TO MY CAR SOUNDS LIKE THIS. HE SAID IF IT HAPPENS AGAIN TO CALL BACK". I SAID "ARE YOU KIDDING ME?". IT HAPPENED AGAIN SO I CALLED BACK, GOT AN ANSWERING MACHINE AND LEFT A MESSAGE. NO ONE CALLED ME BACK, AND THE CAR STOPPED DOING THIS. TWO WEEKS LATER IT LOST POWER TWICE IN ONE DAY, ONCE ON THE INTERSTATE WHICH WAS SCARY, THEN TWICE MORE ON MY 3 MILE DRIVE TO WORK IN THE MORNING. I HAD MY SON LOOK AT THE AIR FILTER, HE SAID IT LOOKED FINE AND NOTHING SHOULD GET THROUGH IT AND TO TAKE IT TO THE GARAGE. I TOOK IT TO THE FORD GARAGE, THEY SAID IT NEEDS AN ELECTRONIC THROTTLE BODY AND WILL COST $420, THAT IS THE ESTIMATE. THE CAR HAS BEEN AT THE FORD GARAGE FOR 6 DAYS NOW. THEY DON'T HAVE THE PART BECAUSE IT IS ON BACKORDER. THEY DID GIVE ME A LOANER CAR AT NO COST, WHICH I APPRECIATE. *TR
Electrical system, Engine, Jun 29, 2013
VEHICLE WENT INTO STALL WHILE TRAVELING OFF OF EXIT RAMP. HAVE READ THAT THIS IS BEING INVESTIGATED AND NEEDS TO BE RECALLED! DANGEROUS AND FELT UNSAFE WITH MY CHILD IN VEHICLE! IF THIS HAPPENED AT A HIGH SPEED ON HWY, IT COULD LEAD TO A CRASH AND INJURY OR EVEN DEATH! *TR