2011 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,316 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Escape model years with reports.
Of the 2011 reports, 38 involved a crash and 7 involved a fire. 38 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
Representative owner complaints: engine
263 reports, newest first. Show all
Engine, Sep 17, 2014
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING ENGINE OIL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR MAIN ENGINE SEAL FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,327.
Engine, Sep 12, 2014
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE SERVICE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS RESTARTED AND THE SERVICE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Electrical system, Vehicle speed control, Engine, Sep 4, 2014
DRIVING DOWN FREEWAY AT 85 MILES PER HOUR. VEHICLE STALLS AND RPMS OR MPH WON'T MOVE. PULL OVER PUT IN PARK, VEHICLE SHAKES REAL BAD AND WRENCH COMES ON. TURN OFF AND RESTART, WRENCH DROPS OFF. 50 MILES DOWN THE ROAD SAME INSTANCE, EXCEPT AFTER RESTARTING WRENCH DROPS AND CHECK ENGINE LIGHT COMES ON. BRING TO DEALERSHIP. THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN AND THEY SAY POSSIBLE RECALL. WEEK LATER GOING 65 DOWN HIGHWAY AND SAME INSTANCE HAPPENS. TAKE IT TO DIFFERENT DEALERSHIP AND THEY SAY WE HAVE THROTTLE BODY RECALL, THEY RECALIBRATE THE RECALL. NOW VEHICLE DOESN'T ALWAYS SWITCH RPMS WHEN IT'S SUPPOSED TO. IT'LL JERK BEFORE SHIFTING AND THEN WRENCH AND CHECK ENGINE LIGHT COMES BACK ON. BACK TO DEALERSHIP AND THEY SAY THROTTLE ACTUATOR CONTROL AND POSSIBLE NEW THROTTLE BODY DOWN THE ROAD. SPENT ALMOST 1000 DOLLARS ON RECALL IN LAST COUPLE MONTHS AND NOW THEY TELLING US THE RECALL WAS JUST A RECALIBRATION AND BUT MIGHT NEED A NEW THROTTLE BODY?? WHAT WAS THE RECALL FOR. FRUSTRATED WITH FORD. *TR
Power train, Engine, Aug 11, 2014
I WAS DRIVING ON THE FREEWAY GOING APPROX. 70 MPH AND WITHOUT WARNING LOST ALL ACCELERATION. I HAD TO MANEUVER ACROSS 4 LANES OF TRAFFIC TO GET ON THE SHOULDER. I TURNED THE CAR OFF AND WAS PREPARING TO CALL A TOW TRUCK WHEN I STARTED THE CAR AGAIN AND HAD LIMITED ACCELERATION. I WAS ABLE TO "LIMP" THE CAR HOME AND TO A REPAIR SHOP. THE REPAIR SHOP SAID THE THROTTLE BODY NEEDED TO BE REPLACED. *TR
Power train, Engine, Aug 10, 2014
SIGNS OF ISSUE DURING THE OCCURRENCE: -CAR STOP RUNNING -THROTTLE ALARM SHOWED UP -TRANSMISSION ALARM SHOWED UP -THE ISSUE HAPPENS APPROX. 3 TO 4 TIMES A MONTH YOU WILL NEED TO STOP AND TURN OFF YOUR ENGINE FOR A WHILE BEFORE YOU CAN START DRIVING THE CAR AGAIN, THE THROTTLE ALARM WILL GO AWAY BUT THE TRANSMISSION STAYS SOMETIME APPROXIMATELY AFTER 12 HOURS. *TR
Power train, Engine, Fuel/propulsion system, Jul 31, 2014
DRIVING DOWN ROAD AND JUST QUIT RUNNING. *TR
Engine and engine cooling, Power train, Jul 26, 2014
I WAS DRIVING ON THE INTERSTATE WITH MY 3 YEAR OLD SON IN THE BACK SEAT. AS I WAS IN TRAFFIC ALL OF A SUDDEN I FELT A LOSS OF POWER AND THE WRENCH LIGHT WENT ON. I WAS ALMOST HIT MULTIPLE TIMES, BUT LUCKILY WAS ABLE TO FORCE IT TO THE SIDE OF THE ROAD. I SAT THERE FOR A COUPLE MINUTES AND THEN STARTED THE CAR NORMALLY AND DROVE HOME. IT WAS A SCARY EXPERIENCE AND ONE THAT I HOPE FORD TAKES CARE OF. *TR
Power train, Engine, Jul 8, 2014
THE FORD ESCAPE HAS BEEN RANDOMLY STALLING AT TIMES WHILE DRIVING. I AM FORCED TO EITHER PULL OFF TO THE SIDE OF THE ROAD OR QUICKLY TURN OFF MY CAR AND TURN IT BACK ON AGAIN IN THE MIDDLE OF THE ROAD. *JS
Vehicle speed control, Engine, Jul 1, 2014
SHORTLY AFTER PURCHASING THE ESCAPE THE ENGINE SEEMED TO QUIT WHEN MAKING A TURN. TURNING OFF THE KEY AND RESTARTING THE ENGINE WORKED. NOTHING FOR MONTHS AND THEN IT HAPPENED AGAIN. MY WIFE THOUGHT THE ENGINE WAS QUITTING SO I ASKED THE DEALER IF THEY WERE AWARE OF SIMILAR ISSUES. ALL SERVICING WAS PERFORMED AT FORD UNTIL THE WARRANTY WAS OUT. NEVER A MENTION OF ANY PROBLEMS FROM THE DEALER.THE ENGINE CONTINUED TO HAVE INTERMITTENT ISSUES AND ONE DAY IT HAPPENED WHEN I WAS DRIVING. I DETERMINED THE ENGINE WAS NOT QUITTING BUT WOULD DROP TO ABOUT 1000 RPM WITH NO THROTTLE RESPONSE. IF YOU KEPT THE TRANSMISSION IN DRIVE THE VEHICLE WOULD DECELERATE QUICKLY AND SOMETIMES WOULD NOT ALLOW MOVING TO A SAFE LOCATION. RESTARTING THE ENGINE TWICE ALWAYS RESETS THE PROBLEM AND IT RANDOMLY HAPPENS AT A LATER DATE. IT IS VERY INTERMITTENT AND ALWAYS HAPPENS WITHOUT WARNING. IT'S GETTING WORSE WITH AGE. *TR
Steering, Service brakes, Engine, Jun 28, 2014
I WAS TRAVELING NORTHWEST ON I 26 WHEN I HEARD A POP AND LOST SPEED AND CONTROL. I EASED OVER TO THE RIGHT SIDE OF THE HIGHWAY AND TRIED TO STOP. AT THIS TIME, THE CAR STARTED TO SHAKE VIOLENTLY. EVENTUALLY THE CAR STOPPED AND WOULD NOT START AGAIN. I HAD TO BE TOWED TO NEWBERRY AND LEFT THE CAR AT A GARAGE AND RENTED A CAR TO CONTINUE MY TRIP TO PICK MY GRANDDAUGHTER AND RETURN TO CHARLESTON. I HAD TO PAY 85.00 TO THE TOW TRUCK DRIVER, 385.00 FOR THE CAR RENTAL AND 486.36 TO THE GARAGE FOR THE THROTTLE BODY REPLACEMENT. NOW I FIND OUT THIS HAS HAD A RECALL. IF I HAD BEEN NOTIFIED, I WOULD NOT BE OUT NEARLY $1000.00, NOT TO MENTION THE SAFETY ASPECT OF THIS WHOLE INCIDENT. I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. *TR
Engine, Jun 26, 2014
VEHICLE BUCKED VIOLENTLY AND STALLED. CALLED FORD TO HAVE IT TOWED. BEFORE TOW TRUCK ARRIVED, VEHICLE RESTARTED AND DROVE 2 MILES TO NEAREST FORD DEALER. THROTTLE BODY WAS FOUND TO BE FAULTY AND REPLACED. I HAD MADE NUMEROUS COMPLAINTS ABOUT POOR SHIFTING, BUCKING, BAD MILEAGE, ETC. AND DEALERSHIP ALWAYS TOLD ME IT WAS NOT BROKEN IN YET, AND NOTHING COULD BE DONE UNLESS IT "THREW A CODE". WELL IT THREW ONE THIS TIME. SINCE THE REPLACEMENT, SOFTWARE UPDATES HAVE BEEN MADE, A WARRANTY EXTENSION ISSUED, AND THE PROBLEMS WITH ROUGH SHIFTING, BAD MILEAGE AND AN OCCASIONAL FEELING LIKE I HAVE BEEN REAR ENDED (WHEN NO ONE IS AROUND) HAVE CONTINUED. I HAVE JUST GOTTEN A CASE NUMBER FROM FORD. WE'LL SEE WHERE THIS GOES. *TR
Engine and engine cooling, Equipment adaptive/mobility, Jun 23, 2014
FORD - COMPLETE AC FAILURE/ AC DRYER FAILURE WHEN I TURNED ON THE AC FOR THE FIRST TIME THIS YEAR IT MADE A LOUD GRINDING NOISE THEN NEVER COOLED.TOOK IT IN TO THE DEALERSHIP TO CHECK FOR PROBLEM. CAR HAS 41400 MILES ON IT (LITTLE MORE THAN 5000 OVER THE 36000) BUT STILL HAS 6 MONTHS ON WARRANTY. THE DEALER SAID THERE WAS NO PROBLEM.(ROSELLE FORD)WHERE PURCHASED. EVEN THOUGH A LOUD GRINDING SOUND WAS PRESENT AND NO COLD AIR.. HE TOLD HER TO BRING IT SOMEWHERE ELSE.. SHE DID, THEY VACUUMED &CHARGED. IT WORKED FOR 2 WEEKS THEN STOPPED. SHE BROUGHT TO ANOTHER FORD DEALER AND HE SAID IT WOULD COST $2000 AND HAD TO REPLACE THE WHOLE SYSTEM.. SHE WENT TO PICK IT UP AND HE TOLD HER HE REPLACED A RESISTER ON THE BLOWER SWITCH... I KNOW ITS NOT FIXED.. WE'LL HAVE TO SEE.. BUT IF FORD REALLY WANTS TO BE OUR CAR COMPANY, THEN THEY SHOULD STAND BEHIND THEIR PRODUCT. THAT'S A BIG REPAIR BILL FOR ONLY 41000 MILES. HERE IS WHAT I HAVE LEARNED SO FAR AND NO SERVICE BULLETIN ON THIS FROM FORD. DEALER CALLED AND GAVE THE FOLLOWING DESCRIPTION OF THE PROBLEM ..."IN THE AC DRYER THERE IS A FILTER BAG WITH "LITTLE BLUE BALLS" OF DESICCANT. IT SEEMS THAT IT IS A VERY COMMON PROBLEM THAT THESE FILTER BAGS BURST AND FLOOD THE ENTIRE AC SYSTEM WITH THE BALLS (AKA "DEBRIS") WHICH CAUSES ALL THE PARTS TO FAIL AND OR CLOG. MANY OF THE PARTS CAN'T BE EFFECTIVELY FLUSHED SO THEY HAVE TO BE REPLACED." THE COST TO REPLACE THE ENTIRE AC SYSTEM (ALL VALVES, TUBES, HOSES, EVAPORATOR, COMPRESSOR, CONDENSER, ACCUMULATOR, DRYER, ETC.) CAME TO $2,022.65. THIS DRYER UNIT THAT IS CAUSING ALL THE PROBLEMS IS A NON-SERVICEABLE UNIT AND IS IN NO WAY AFFECTED BY REGULAR MAINTENANCE, AND THERE IS NOTHING THAT CAN BE DONE TO PREVENT A FAILURE. TO MAKE MATTERS EVEN WORSE IS THAT WHEN THEY DO REPLACE THE SYSTEM... THEY USE THE SAME DRYER AS THE ONE THAT FAILED. UNBELIEVABLE. *TR
Engine, Jun 10, 2014
VEHICLE STALLED DURING MILD ACCELERATION AFTER AN ABRUPT AND JERKY SHIFT TRANSITION. LOST ENGINE POWER BUT ACCESORIES REMAINED ON AND THE WRENCH INDICATOR LAMP TURNED ON. NORMAL OPERATION OF VEHICLE WAS RESTORED AFTER TURNING IGNITION KEY OFF AND RESTARTING THE VEHICLE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, May 21, 2014
THE VEHICLE ACCELERATED QUICKLY FROM A STOPPED POSITION UPON STARTING IN THE MORNING. I HAVE TO PUT MY FOOT ON THE BRAKE TO KEEP IT FROM SURGING FORWARD EVEN THOUGH I HAVE NOT PRESSED THE GAS PEDDLE AT ALL. VEHICLE JOLTS FORWARD SUDDENLY DURING DRIVING AT SLOW SPEEDS AND OFTEN WHEN STARTING FROM A STOP. ALSO SOMETIMES INCREASES ACCELERATION WHEN COASTING AT A MEDIUM SPEED WHEN NO GAS HAS BEEN APPLIED. *TR
Power train, Service brakes, Engine, Fuel/propulsion system, May 20, 2014
UPON STARTING THE VEHICLE IT OPERATES AS IT SHOULD, ONCE THE RPM SLOW TO AN IDLE THE VEHICLE WILL SURGE AND STALL AT IDLE. AT SLOW SPEEDS (10-20 MPH) THE VEHICLE WILL SURGE AND STALL WHEN THE THROTTLE IS APPLIED. THE VEHICLE SHUTS DOWN AND STEERING AND BRAKING ABILITIES ARE MINIMAL, THE VEHICLE WILL SURGE AT SPEEDS OF 45MPH HOWEVER IT DOES NOT STALL AT THIS SPEED. ON THE HIGHWAY AT A SPEED OF 70 MPH THE VEHICLE WILL SURGE SLIGHTLY, HOWEVER IT IS NOT AS NOTICEABLE OF AN EVENT AS AT SLOWER SPEEDS. *TR
Vehicle speed control, Engine, May 7, 2014
DURING RUSH HOUR TRAFFIC ON A BUSY HIGHWAY, MY 18 YEAR OLD DAUGHTER WAS ATTEMPTING TO ACCELERATE FROM A LEGAL RIGHT TURN ON RED. WITH TRAFFIC APPROACHING THE GAS PEDAL BECOME UNRESPONSIVE, SHE BEGAN QUICKLY LOSING SPEED, SHE WAS IN THE RIGHT HAND LANE THANK GOD WITH A TURN LANE AND WAS ABLE TO PULL OVER BEFORE SLOWING TO A COMPLETE HALT. HAD SHE BEEN IN A CENTER LANE OR ON A STRETCH WITH NO SHOULDER, THERE COULD HAVE EASILY BEEN A SEVERE ACCIDENT. THE GAS PEDDLE JUST BECAME TOTALLY UNRESPONSIVE AS SHE CAME TO A STOP. WHEN SHE WAS COMPLETELY STOPPED NOTICED THE SERVICE ENGINE LIGHT, A RED BATTERY LIGHT AND WRENCH LIGHT ALL CAME ON. WAITED 10 MIN FOR ME TO GET TO HER. WE RESTARTED CAR SEEMED FINE. I TOOK TO FORD DEALER LAST NIGHT. FORD DEALER CALLED THIS MORNING AS ADVISED FUEL THROTTLE PROBLEM AND SAID NO PROBLEM WARRANTY EXTENDED ON THAT PROBLEM TO 150,000 MILES 10 YEARS, YOU WILL NOT HAVE TO PAY. CHRIST I'M NOT WORRIED ABOUT PAYING. I"M WORRIED ABOUT GETTING MY FAMILY OR SOMEONE ELSE'S FAMILY KILLED. SHAME ON FORD FOR NOT RECALLING AFTER ALL THE COMPLAINTS I HAVE SEEN NOW. SOMETHING MUST BE DONE NOW BEFORE MAJOR ACCIDENT WITH DEATHS INVOLVED!!!!! *TR
Engine, May 1, 2014
VEHICLE HAS BEEN STALLING DAILY SINCE JULY 2013. VEHICLE WHEN IN FOR SERVICE 4-30-14 DO TO DRIVERS CONCERN OF VEHICLE CRASHING AT FREEWAY AND SURFACE STREET SPEEDS. ON 4-29-14 THE VEHICLE STALLED (5) TIMES AND SEEMS TO STALL DURING THROTTLE CHANGES FROM CLOSED TO TRAFFIC FLOW SPEEDS. THE "CHECK ENGINE LIGHT" AND "FILL CAP" LIGHT WERE ON. DEALER PULLED CODES P144A, P1450 AND P2196 AND REPLACED THE PURGEVALVE (9U5Z-9C915-H). THIS IS A MAJOR SAFETY CONCERN ALONG WITH THE VEHICLE EXCEEDING EMISSION. *TR
Power train, Engine, Apr 13, 2014
ENGINE SUDDENLY LOST POWER SEVERAL COUNTLESS TIMES DURING A 300 MILE JOURNEY ON A HIGHWAY. I ALMOST CRASHED VEHICLE DURING THE EARLY OCCURRENCES. *JS
Electrical system, Engine, Apr 8, 2014
LOSS OF POWER AT HIGHWAY SPEED, 70 MILES PER HOUR, DURING RUSH HOUR TRAFFIC. MY WIFE HAD TO PULL OVER TO BREAKDOWN LANE AND TURN OFF ENGINE, ON I-95 IN WEST PALM BEACH FL AREA. WRENCH LIGHT ILLUMINATED. VEHICLE RESTARTED, AFTER A FEW MINUTES WAITING AT SIDE OF VERY BUSY HIGHWAY. SECOND TIME THIS HAPPENED WITHIN TWO WEEKS. VERY DANGEROUS SITUATION!!!!!! 2011 FORD ESCAPE LTD 3 L V6. *TR
Engine and engine cooling, Fuel/propulsion system, Mar 11, 2014
CHECK ENGINE LIGHT CAME ON AND VEHICLE LOST POWER AND DIED. PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE FOR A FEW MINUTES, THEN TURNED IT ON AND WAS ABLE TO PROCEED FOR ANOTHER 5-6 MILES, THEN THE ISSUE REPEATED. CHECK ENGINE LIGHT REMAINED ON, HOWEVER. FINALLY WAS ABLE TO COMPLETE MY TRIP WITHOUT FURTHER INCIDENT. THIS SAME ISSUE HAPPENED AGAIN ABOUT A WEEK LATER, WITH THE SAME OUTCOME AS THE FIRST TIME IT HAPPENED. SCHEDULED A REPAIR FOR 11/14/12 AT WHICH TIME I WAS INFORMED THAT THERE WAS A DEFAULT CODE P1450. CANNISTER WAS FULL OF FUEL. EVAPORATOR CANISTER, PIPE AND VALVE WERE REPLACED. TOTAL FOR THE REPAIR $557.16 PLUS SALES TAX BECAUSE VEHICLE MILEAGE EXCEEDED 36,000 WARRANTY CEILING. THEN ON MAY 16, 2013, WHILE ON VACATION, VEHICLE HAD SIMILAR PROBLEMS - ENGINE LIGHT CAME ON, VEHICLE LOST POWER AND DIED... PULLED OVER, TURNED OFF VEHICLE, TURNED IT BACK ON AND WAS ABLE TO MAKE IT TO THE NEXT TOWN WITH A FORD DEALERSHIP WHERE WE HAD A DIAGNOSTIC RUN ON THE VEHICLE. THIS TIME THE CODES WERE P0685 AND P2112, WHICH REQUIRED THE REPLACEMENT OF THE THROTTLE BODY AND MOTOR ASSEMBLY WHICH COST ANOTHER $314.18 PLUS SALES TAX. I HAVE SINCE RECEIVED A LETTER FROM FORD STATING THAT THE THROTTLE BODY IS NOW BEING COVERED UNDER THE CUSTOMER SATISFACTION PROGRAM 13N03, BUT WONDER WHY THERE IS NOT SIMILAR COVERAGE FOR THE EVAPORATOR CANNISTER ISSUE. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Mar 3, 2014
DRIVING ON A WINDING, MOUNTAINOUS ROAD THE CAR SUDDENLY LOST POWER AND WAS NOT RESPONSIVE TO THE ACCELERATOR. THERE WAS NO SHOULDER, SO I KEPT GOING, VERY SLOWLY, AND THEN IT RESUMED NORMAL OPERATING RESPONSIVENESS, ONLY TO LOSE POWER AGAIN. THIS CONTINUED FOR THE 4 MILES IT TOOK FOR ME TO GET HOME. I HOPED IT WAS SOME BAD GAS AND WAS A ONE-TIME EVENT - UNTIL IT HAPPENED AGAIN, AND I WAS AGAIN ABLE TO GET HOME. I AM NOW AFRAID TO DRIVE IT. *TR
Power train, Engine, Feb 25, 2014
TL* THE CONTACT OWNS A 2011 FORD ESCAPE . THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 44,000.
Power train, Engine, Feb 25, 2014
WHEN PRESSING ON THE GAS THE CAR SHIFTS REALLY HARD. THEN IT SEEMS LIKE THERE IS NO GET UP AND GO AFTERWARDS. THE TRANSMISSION IS SHIFTING HARD. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Feb 14, 2014
LOST THROTTLE CONTROL, PULLED OVER, TURNED ENGINE OFF, AND RESTARTED TO CORRECT PROBLEM. THIS HAPPENED THREE MORE TIMES OVER FOLLOWING MONTH AT 70MPH ON FREEWAY, 50MPH ON SURFACE STREET AND AN INTERSECTION AT A STOPLIGHT. EXACT SAME BEHAVIOR (LOSS OF ACCELERATOR, TURN ENGINE OFF, RESTART). DEALERSHIP REPLACED THROTTLE BODY. FIVE MONTHS (7,000 MILES) LATER PROBLEM OCCURRED AGAIN AT A BUSY INTERSECTION ALMOST RESULTING IN A SERIOUS TRAFFIC ACCIDENT. I TOOK IT BACK TO FORD, THEY PERFORMED TESTS, SAID THEY ALREADY REPLACED THE THROTTLE BODY WITH THE NEW ONE AND MADE NO REPAIR EVEN THOUGH I TOLD THEM THE CAR WAS UNSAFE TO DRIVE WITH THE DEFECT. THERE WILL BE SERIOUS ACCIDENTS THAT RESULT FROM THIS DEFECT. *TR
Engine and engine cooling, Power train, Feb 13, 2014
EVER SINCE WE BOUGHT OUR 2011 FORD ESCAPE (USED IN FL--HAD TO DRIVE IT TO WA STATE DUE TO MILITARY PCS ARMY ORDERS) THE CAR HAS NEVER GOTTEN MORE THAN 20 MPG. IT WAS HESITATING CONSISTENTLY AFTER WE PUT 5,000 MILES ON THE CAR. IT STARTED HESITATING/ REVVING RPMS AT STOP/JUMPING/ACCELERATING THEN ENGINE WOULD JUST SHUT OFF AND POWER AS WELL. FINALLY STALLED ON JOINT BASE LEWIS MCCHORD, WA (WHERE WE ARE STATIONED AND LIVE) AND MY HUSBAND COULD NOT GET IT TO START. THE "CHECK ENGINE LIGHT" WAS ALSO THEN SHOWING. WE HAD IT TOWED TO THE NEAREST FORD DEALERSHIP (LAKEWOOD FORD). WE HAD A PLATINUM WARRANTY WE PAID EXTRA FOR WITH OUR MONTHLY PAYMENTS. EVEN WITH THAT WE STILL HAD TO GET AN AER (ARMY EMERGENCY RELIEF) LOAN FOR THE DIFFERENCE (APPX. $187.00) THAT WAS NOT COVERED. WE WERE ENTITLED TO RENTAL CAR COVERAGE BUT THE FORD DEALERSHIP DID NOT CONTACT OUR WARRANTY COMPANY IN TIME SO WE WERE WITHOUT A VEHICLE FOR 4 DAYS. THAT WAS BARELY 3 MONTHS AGO. THEY ENDED UP REPLACING THE THROTTLE BODY REGULATOR. AGAIN...HERE IT IS LESS THAN 3 MONTHS SINCE THAT WAS REPLACED AND WE ARE ONLY GETTING 18.2 MILES TO THE GALLON. IT IS WORSE WHEN WE USE THE FLEX FUEL. IT BARELY HAS 47,000 MILES AND IT IS UNPREDICTABLE AND I FEEL UNSAFE IN THIS CAR. MY HUSBAND IS BEING MEDICALLY BOARDED FROM ACTIVE DUTY ARMY BECAUSE HE IS 100% DISABLED AND A "WOUNDED WARRIOR." THE ONLY COMFORT I HAVE IS SEEING THAT WE AREN'T THE ONLY ONES WHO HAVE DEALT WITH THIS PROBLEM. THAT IS TERRIBLE TO SAY BUT IT IS EVEN WORSE WHEN YOU CANNOT RELY ON A VEHICLE YOU BOUGHT ONLY 1 YEAR USED. WE ARE FACING HAVING TO DRIVE THIS BACK TO ORLANDO, FL AND NOW WE WILL PROBABLY VOLUNTARILY TURN IT IN TO THE LOAN COMPANY SIMPLY BECAUSE NEITHER ONE OF US FEEL SAFE ENOUGH TO ATTEMPT TO DRIVE IT 3500 MILES ACROSS THE UNITED STATES, ALONG WITH THE MEDICAL CONCERNS. *TR