2011 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,316 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Escape model years with reports.
Of the 2011 reports, 38 involved a crash and 7 involved a fire. 38 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
Representative owner complaints: engine
263 reports, newest first. Show all
Vehicle speed control, Engine, Fuel/propulsion system, Aug 5, 2013
WHILE DRIVING AT SPEEDS FROM 50 - 65 MPH, MY ESCAPE WILL SUDDENLY LOSE POWER. THE ENGINE REMAINS RUNNING, BUT THE ACCELERATOR PEDAL HAS NO EFFECT. THE VEHICLE WILL CONTINUE TO MOVE VERY SLOWLY AFTER MOVING TO THE SHOULDER OF THE ROAD. THE "WRENCH" LIGHT IS INDICATED ON THE DASH. AFTER COMING TO A STOP, TURNING THE ENGINE OFF AND RESTARTING, THE PROBLEM IS TEMPORARILY RESOLVED. AFTER SOME RESEARCH ON THE NHTSA SITE, THIS SAME PROBLEM OCCURS IN THE ESCAPE AND FORD FUSION. FORD IS COMPLETELY AWARE OF THE PROBLEM, BUT HAS NOT ISSUED A RECALL. THE PROBLEM IS THE THROTTLE CONTROL BODY. A LOCAL FORD DEALER OFFERED TO REPLACE THE PART FOR APPROXIMATELY $600. I PURCHASED THE PART FOR $350 AND WILL REPLACE MYSELF AS IT IS A SIMPLE 10 MINUTE JOB. THIS IS A VERY DANGEROUS DEFECT AND I WISH THAT FORD WOULD TAKE THIS SERIOUSLY. *TR
Vehicle speed control, Engine, Aug 3, 2013
WHETHER I DRIVING IN DOWNTOWN TRAFFIC OR HIGHWAY MY FORD ESCAPE WOULD START HESITATION. COULD NOT GET A CHARGE FROM TO DRIVE SUV. OR MY ESCAPE WOULD POWER AND THE ENGINE WOULD DIE WHILE DRIVING OR WHEN I WAS PULLING OUT FROM INTERSECTION. I TOOK FORD ESCAPE TO A FORD DEALERSHIP THEY DID WHATEVER TEST AND TOLD ME THEY WOULD HAVE TO ORDER PART. TWO WEEKS OF WAITING FOR PART TO ARRIVE AND STILL NO PART DEALERSHIP TOLD ME PART WAS ON A STATE ORDER BECAUSE I WAS IN FLORIDA WHEN THIS HAPPENED AND I WAS FROM ILLINOIS WITH MY TRIP ENDING AND NEEDED TO GET HOME. I FELT DEALERSHIP WAS GIVING ME RUN AROUND SO I CALLED MAIN HEADQUARTERS IN DETROIT, MICHIGAN AND WAS TOLD THE THROTTLE BODY WAS ON BACK ORDER BECAUSE FORD WAS HAVING PROBLEMS FIGURING OUT PROBLEM AND THEREFORE COULD NOT SEND PART BECAUSE THEY DIDN'T HAVE A CORRECTED THROTTLE BODY PART TO SEND. I ASKED IF FORD WAS DOING A RECALL ON ESCAPE AND WAS TOLD NOT AT THIS TIME. I RECEIVED A CALLED FROM FORD MOTOR CO. ABOUT 2 DAYS LATER TELLING ME THE PART WOULD BE SENT TO DEALERSHIP BY WEDNESDAY OF FOLLOWING WEEK AND THAT A CALL WAS ALSO PLACED TO DEALERSHIP TO INFORM THEM THE PART WAS FOR MY ESCAPE NOT THE TWO FORD ESCAPES WITH SAME PROBLEM THAT WERE AHEAD OF MINE. BY THE FOLLOWING WEEK ON WEDNESDAY MY FORD ESCAPE WAS REPAIRED AND I WAS ABLE TO DRIVE HOME BACK TO ILLINOIS. TO THIS DAY I AM NOT SURE IF I HAVE A REPLACEMENT PART THAT HAS FIXED THE PROBLEM OR IF FORD MOTOR CO. SENT ME THE SAME PART THAT WILL AGAIN BREAK DOWN ON ME. I HAVE KEPT TRACK OF ALL PHONE CALLS I MADE DATE TIME AND WHO I SPOKE WITH AND ALSO THE CALLS FROM FORD MOTOR CO. TO ME. NEEDLESS TO SAY I AM VERY DISAPPOINTED WITH THE WHOLE MATTER AND I AM FILING THIS COMPLAINT. *TR
Power train, Electrical system, Engine, Aug 3, 2013
WAS DRIVING ON HIGHWAY AT 55 MPH, THE WRENCH LIGHT CAME ON DASHBOARD AND THE CAR STARTED DECELERATING. WOULD NOT ACCELERATE, HAD TO PULL OVER, TURN CAR OFF, THEN BACK ON, IN ORDER FOR CAR TO ACCELERATE AGAIN. SECOND INCIDENT SEEMED LIKE CAR'S POWER COMPLETELY SHUT OFF AND WOULD NOT COME BACK ON AGAIN AFTER A ROUGH IDLING STOP. *TR
Engine, Fuel/propulsion system, Aug 3, 2013
MY WIFE WAS DRIVING APPROXIMATELY 50 MPH WHEN GAS PEDAL ON 2011 FORD ESCAPE V6 BECAME UNRESPONSIVE. GOT VEHICLE TO SHOULDER AFTER ALMOST CRASHING IN TRAFFIC. RED WRENCH LIGHT ON DASHBOARD WAS ON. TURNED VEHICLE OFF THEN RESTARTED AND APPEARED TO BE OK. DROVE HOME APPROX. 10 MILES. TOOK TO DEALER WHO CHECKED CODES AND FOUND NOTHING WRONG. TOLD US THE ONLY WAY TO GET THE CODE WAS TO HAVE IT TOWED IN WITHOUT A RESTART BECAUSE COMPUTER DOES NOT STORE WRENCH LIGHT INDICATOR CODES. RESTARTING CLEARS THE CODE. LOCAL FORD DEALER WAS NOT HELPFUL. INVESTIGATED THIS PROBLEM AND FOUND THAT WAS MOST LIKELY A THROTTLE BODY PROBLEM. THERE ARE MANY OWNERS WITH THE SAME ISSUE. IT IS ON THE SHORT LIST FOR A RECALL. PURCHASED AN OBD II SENSOR AND PLUGGED IN WHILE DRIVING TO GET THE CODE. PROBLEM HAPPENED AGAIN WITH A FAULT CODE OF P2111 - THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. *TR
Power train, Engine, Aug 3, 2013
WHILE DRIVING MY 2011 FORD ESCAPE TO WORK WHEN ALL OF THE SUDDEN IT LOST POWER. MY FIRST THOUGHT WAS THAT THE ENGINE HAD DIED, BUT WHEN I LOOKED DOWN I SAW THAT IT WAS STILL BOUNCING BETWEEN 500 AND 1000 RPM. I ALSO NOTICED THAT THE RED WRENCH LIGHT HAD COME ON. I WAS ABLE TO GET THE CAR PULLED OVER INTO A PARKING LOT. I WAS NOT SURE WHAT WAS GOING ON SO I SHUT THE CAR OFF. A MINUTE OR TWO LATER I STARTED THE CAR AND IT STARTED RIGHT UP. I THEN CONTINUED ON TO WORK BUT AFTER EXCITING THE FREEWAY I STOPPED AT A RED LIGHT WHEN I WENT TO ACCELERATE FROM THE LIGHT THE CAR DID THE SAME THING. I WAS ABLE TO PULL OVER AND DID THE SAME AS BEFORE. I MADE IT TO WORK WITH NO FURTHER ISSUES THIS TIME THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. THAT AFTERNOON I TOOK THE CAR TO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY ASKED ME TO BRING IT BY THE NEXT MORNING. I DROVE THE CAR HOME FROM THERE WITH NO INCIDENT. THE NEXT MORNING I TOOK THE ESCAPE BACK TO THE DEALERSHIP AFTER WAITING FOR ABOUT THREE HOURS THE TOLD ME THAT THERE WAS A PROBLEM WITH THE THROTTLE BODY. I PROCEEDED TO DRIVE THE CAR HOME AND I ENDED UP HAVING THE SAME ISSUE WITH THE CARE GOING INTO WHAT I GUESS THE CALL SAFE MODE. I WAS AS BEFORE ABLE TO SHUT THE CAR DOWN AND START IT BACK UP AGAIN. THIS HAPPEN GOING ACROSS A TWO LANE BRIDGE IN TRAFFIC LUCKILY THE CAR BEHIND ME WAS FAR ENOUGH BEHIND ME THAT THE DID NOT RUN INTO ME BUT CAME REAL CLOSE. *TR
Electrical system, Engine, Jul 31, 2013
WE HAD OUR 2011 ESCAPE IN THE DEALERSHIP 2 TIMES DUE TO IT COMPLETELY SHUTTING DOWN WHILE DRIVING BEFORE THEY COULD FIGURE OUT THAT IS WAS A FAILED THROTTLE BODY (ELECTRICAL ISSUE). THEY TOLD US IT WAS "BAD GAS" EVERY OTHER TIME. WE HAD OUR INFANT IN THE VEHICLE WHEN IT SHUT DOWN ON THE FREEWAY AND SCARED THE CRAP OUT OF US. THANKFULLY WE WERE ABLE TO GET AWAY FROM OTHER VEHICLES AND MAKE AN EMERGENCY EXIT FROM THE FREEWAY ONTO THE SHOULDER UNTIL THE VEHICLE CAME TO A STOP. ITS EXTREMELY DANGEROUS AND FORD NEEDS TO ADDRESS THIS AND CREATE A RECALL. I HAVE DONE RESEARCH TO FIND SO MANY OTHERS WITH THE SAME EXACT ISSUE. OUR VEHICLE IS IN THE SHOP AS WE SPEAK TO THE TUNE OF A $500 FIX AND I JUST GOT OFF THE LINE WITH FORD CUSTOMER SERVICE TO DEMAND A REIMBURSEMENT. I AM WAITING TO HEAR BACK FROM THEM TO SEE IF THEY WILL WORK WITH US ON THE COST. OUR VEHICLE ONLY HAS 44K MILES ON IT AND WE HAD IT SERVICED BEFORE THE WARRANTY EXPIRED AND WERE TOLD EVERYTHING WAS FINE. WE ALSO HAD IT IN FOR SERVICE OTHER TIMES FOR THIS ISSUE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jul 31, 2013
ENGINE CUT OUT WHILE DRIVING AT ABOUT 55MPH AND 'CHECK ENGINE' LIGHT LIT UP ON THE DASHBOARD. I PULLED OVER TO SIDE OF ROAD AND WAITED ABOUT TEN MINUTES BEFORE RE-STARTING VEHICLE. THE VEHICLE STARTED OK BUT 'CHECK ENGINE' LIGHT STAYED ON. I TOOK IT TO SERVICE STATION AND THEY RAN DIAGNOSTIC AND GOT CODE P2111 - THROTTLE ACTUATOR STUCK OPEN. I MADE REPAIR APPOINTMENT AT FORD DEALER FOR NEXT DAY. WHILE DRIVING HOME FROM WORK THE ENGINE STALLED AT A TRAFFIC LIGHT BUT RE-STARTED OK. *TR
Power train, Engine, Jul 30, 2013
RECEIVING A P2111 CODE ON DIAGNOSTICS. NEEDS NEW THROTTLE BODY. ON NATIONAL BACKORDER. I AM OUT A VEHICLE UNTIL THIS IS REPAIRED, AND CANNOT AFFORD A RENTAL, OR A NEW ONE. IT IS MY UNDERSTANDING THAT THIS IS A COMMON PROBLEM ON THESE VEHICLES, THAT FORD HAS KNOWN ABOUT. THEY NEED TO ISSUE A RECALL. *TR
Vehicle speed control, Engine, Jul 29, 2013
GOING DOWN ROAD, FIRST NO GAS PEDAL CONTROL , THEN STARTS TO MAKE ENGINE AND WHOLE VEHICLE PULSATE. STARTING TO GET WORSE AND DANGEROUS, ABOUT 3 TO4 TIMES A TRIP. DEALER HAS TOLD US THE PART IS ON BACKORDER ,MEANWHILE TRYING TO DEAL WITH IT. *TR
Power train, Engine, Jul 29, 2013
I WAS ABOUT TWO BLOCKS FROM HOME, DRIVING THE SUV AND SLOWED DOWN TO TURN THE CORNER, WHEN I TRIED TO HIT THE GAS TO ACCELERATE, THE CAR WOULDN'T ACCELERATE PAST 5MPH. THE WRENCH ICON CAME ON, AND THE RPM WOULDN'T GO PAST 1. WHEN I RESTARTED IT, IT WORKED FINE. I HAD THE CAR TOWED TO THE DEALERSHIP. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED. MY CAR IS ONLY 2 YEARS OLD. THE FIRST INCIDENT WAS WHEN IT WAS 6 MONTHS OLD. *TR
Vehicle speed control, Engine, Jul 29, 2013
I WAS ABOUT TWO BLOCKS FROM HOME, DRIVING THE SUV AND SLOWED DOWN TO TURN THE CORNER, WHEN I TRIED TO HIT THE GAS TO ACCELERATE, THE CAR WOULDN'T ACCELERATE PAST 5MPH. A FEW LIGHTS CAME ON THE DASHBOARD AND I WAS ABLE TO DRIVE IT HOME. WHEN I RESTARTED IT, IT WORKED FINE. I HAD THE CAR TOWED TO THE DEALERSHIP, WHICH SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAD ONLY OWNED THE CAR FOR 6 MONTHS AT THE TIME. *TR
Vehicle speed control, Engine, Jul 28, 2013
DRIVING AT FREEWAY SPEED WHEN ENGINE LOST ALL POWER. UNABLE TO ACCELERATE. ENGINE LIGHT AND WRENCH LIGHT CAME ON. WAS ABLE TO PULL TO THE SIDE OF THE ROAD. RESTARTED VEHICLE AND PROCEEDED BACK ON TO FREEWAY. INCIDENT REPEATED 5 TIMES IN 10 MILES OF DRIVING. FINALLY LOCATED A FORD DEALERSHIP. COMPUTER CODE INDICATED FAULTY THROTTLE BODY. UNABLE TO REPAIR SAME DAY BECAUSE DEALERSHIP DID NOT HAVE THE PART. CALLED 7 DIFFERENT DEALERSHIPS WITHIN A 200 MIL RADIUS AND ADVISED NO ONE HAD THE PART IN STOCK. APPEARS THIS IS A POPULAR PROBLEM. FINALLY FOUND THE PART THE FOLLOWING DAY AND DEALER INSTALLED. NO PROBLEMS SINCE. WAS FORCED TO DRIVE THE VEHICLE UNTIL THE PART ARRIVED AS I WAS OUT OF TOWN ON BUSINESS WHEN THIS OCCURRED. THE LOSS OF ACCELERATION RESULTED IN DANGEROUS SITUATIONS. I EXPERIENCED THIS NOT ONLY AT HIGHWAY SPEED BUT ALSO WHEN TRYING TO ENTER THE FREEWAY. I WAS ALMOST HIT TWICE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jul 25, 2013
MY WIFE WAS TAKING HER MOTHER HOME ON THE 18TH OF JULY WHEN THE ESCAPE STARTED TO HESITATE AND SURGE GOING UP A HILL. WHEN SHE PRESSED ON THE GAS PEDAL THERE WAS NO RESPONSE FROM THE ENGINE.THE POWERTRAIN AND ENGINE LIGHTS CAME ON SO SHE CALLED ME IMMEDIATELY. SHE WAS AFRAID TO LEAVE IT RUNNING SO SHE SHUT IT DOWN. WHAT MADE THINGS WORSE WAS THE FACT THAT IT WAS 97 DEGREES OUT THAT DAY AND SHE HAD HER MOTHER WITH HER WHO IS HANDICAPPED. AFTER THE ENGINE COOLED A BIT, I WAS ABLE TO DRIVE IT THE REST OF THE WAY TO HER MOTHER'S HOUSE. AFTER DROPPING HER OFF, THE VEHICLE BROKE DOWN TWICE ON THE WAY TO THE REPAIR FACILITY. IT TURNED OUT TO BE A PROBLEM WITH THE THROTTLE BODY. AS A FORMER MECHANIC AND NOW A PARTS PERSON I CAN SAY WITH CONFIDENCE THAT THIS IS DEFINITELY A SAFETY ISSUE. *TR
Power train, Vehicle speed control, Engine, Fuel/propulsion system, Jul 25, 2013
SMALL SURGES JUST AFTER STOPS. TOTAL LOSS OF POWER AT HIGHWAY SPEEDS. JULY 2012 SHOWED THE CHECK ENGINE LIGHT, AND HAD TO COAST TO SIDE OF THE ROAD, GAS PEDAL TOTALLY DEAD, ENGINE AND CAR STILL RUNNING. TURN OFF AND RESTART AND ALL CHECK ENGINE LIGHTS GO AWAY AND CAR ACTS NORMALLY. DEALERSHIP FOUND NO CODES. JUNE 2013 AGAIN TOTAL LOSS OF POWER AT HIGHWAY SPEEDS, THIS TIME POWERTRAIN LIGHT COMES ON, AND THE CAR HAS TO COAST TO THE SIDE OF THE ROAD, GAS PEDAL TOTALLY DEAD, ENGINE AND CAR STILL RUNNING. TURN OFF AND RESTART AND ALL POWERTRAIN LIGHTS GO AWAY AND CAR ACTS NORMALLY. THIS LOSS OF POWER HAS HAPPENED 15-20 TIMES TO DATE FROM JULY 2012 TO JULY 2013. *TR
Power train, Engine, Jul 25, 2013
WHEN ACCELERATING ON THE HIGHWAY AND REACHING 60MPH, SUDDENLY THE ACCELERATION STOPPED AND THE CAR BEGAN TO GO INTO LIMP MODE. WITH NO ACCELERATION, I VEERED OFF THE HIGHWAY AND WAS UNABLE TO THROTTLE THE CAR FORWARD. WHEN IN PARK, THE ENGINE SEEMED TO BE "KICKING" AND STRUGGLED TO STAY ON. WRENCH LIGHT WENT ON. TURNED CAR OFF. TURNED CAR BACK ON AFTER A LONG HESITATED START AND THE VEHICLE WAS ABLE TO MOVE FORWARD WITH ACCELERATION. WRENCH LIGHT CAME OFF. I TOOK THE CAR TO THE FORD DEALERSHIP AND THEY TOLD ME I NEEDED A NEW THROTTLE BODY. I REPLACED THE THROTTLE BODY. SIMILAR ISSUE HAPPENED WITH A FRIEND OF MINE, SAME YEAR, MAKE, AND MODEL. HIS WAS UNDER WARRANTY, MINE NOT. *TR
Electrical system, Vehicle speed control, Engine, Jul 23, 2013
I WAS TRAVELING 60 MPH ON THE HIGHWAY WHEN THE VEHICLE LOST POWER, I HAD TO COAST OVER TO THE SIDE OF THE ROAD, TURN OFF THE VEHICLE AND TURN IT BACK ON. THE VEHICLE WOULD START BUT THEN RETURN TO IDLE WITH NO THROTTLE RESPONSE. THIS WENT ON REPEATEDLY BEFORE I HAD TO HAVE IT TOWED TO A DEALERSHIP. BECAUSE THIS OCCURRED ON A SATURDAY AFTERNOON THE SERVICE DEPARTMENT WAS CLOSED AND I WAS UNABLE TO SPEAK TO ANYONE. FIRST THING MONDAY MORNING WHEN I WENT IN THEY FIRST TOLD ME THEY DID NOT KNOW ABOUT THE PROBLEMS WITH THE THROTTLE CONTROL UNIT. UPON PRESENTING THEM WITH NUMEROUS COPIES OF COMPLAINTS FILED ON LINE THEY FINALLY ACKNOWLEDGED THAT THERE WAS A PROBLEM. HOWEVER WITH NO RECALL I WOULD NEED TO PAY FOR A REPLACEMENT WHICH WITH TOWING RESULTED IN A $550.00 BILL. APPARENTLY I WAS VERY LUCKY THAT THERE WAS ONE REPLACEMENT IN STOCK (HMMM), OTHERWISE IT WOULD BE WEEKS. I HOPE THE REPLACEMENT WORKS BECAUSE IT HAS BEEN A CHRONIC PROBLEM FOR MONTHS. SKEPTICAL TO SAY THE LEAST. *TR
Vehicle speed control, Engine, Jul 23, 2013
THE ENGINE INTERMITTENTLY STALLED/QUIT WHILE DRIVING AT SPEED ON NUMEROUS OCCASIONS. WE TOOK IT TO A FORD DEALERSHIP. DIAGNOSTICS BY THEIR SERVICE DEPARTMENT IDENTIFIED THE PROBLEM AS A DEFECTIVE THROTTLE BODY. *TR
Engine, Jul 22, 2013
WHILE DRIVING AT FREEWAY SPEEDS, A/C WAS RUNNING (MAX A/C) AND SUDDENLY WHITE SMOKE/MIST WAS COMING OUT OF VENTS. THE CABIN STARTED TO SMELL LIKE COOLANT. NO INDICATOR LIGHTS CAME ON, ENGINE TEMP REMAINED NORMAL, BUT IT CONTINUED TO COME OUT ALONG WITH COOL AIR. THIS INITIALLY HAPPENED DURING MORNING COMMUTE, AND SAME THING HAPPENED DURING EVENING COMMUTE. AFTER TAKING TO DEALERSHIP FOR SERVICE, THE DIAGNOSIS WAS THAT THE HEATER CORE NEEDS TO BE REPLACED, AT AN ESTIMATE OF $1,150. CALLED FORD TO REPORT THE PROBLEM, AS A HEATER CORE SHOULD NOT HAVE TO BE REPLACED ON A VEHICLE WITH THIS FEW MILES ON IT, AND JUST OVER TWO YEARS OLD. WAITING FOR RESOLUTION. WILL BE ALMOST A WEEK WITHOUT CAR. *TR
Power train, Vehicle speed control, Engine, Jul 22, 2013
AFTER TRAVELING FOR A APPROXIMATELY 45 MINUTES, MY CAR STOPPED ACCELERATING DOWN THE ROAD. AT THIS POINT MY GAS PEDAL WOULD NOT MAKE A DIFFERENCE IN RPM OR SPEED, THEN MY ENGINE BEGAN SHAKING VIOLENTLY. I BARELY WAS ABLE TO MAKE IT TO THE SHOULDER OF THE INTERSTATE. THEN, A WRENCH LIGHT CAME ON THE DASH OF MY VEHICLE. I THEN TURNED THE IGNITION OFF. UPON RESTARTING THE VEHICLE, THE LIGHT WAS GONE AND THE GAS PEDAL WORKED ONCE MORE. I MERGED INTO TRAFFIC AND CONTINUED ON MY TRIP WITH SLIGHT HESITATION ON THE REMAINDER OF MY TRIP. THIS WHOLE SCENARIO HAPPENED AGAIN ON THE 19TH OF JULY 2013 ONLY 20 MINUTES INTO MY TRIP HOME. VEHICLE IS CURRENTLY AT FORD DEALERSHIP BEING CHECKED OUT. *TR
Vehicle speed control, Engine, Jul 22, 2013
I WAS DRIVING ON THE HIGHWAY, GOING ABOUT 70MPH ON CRUISE CONTROL. THE CRUISE CONTROL SUDDENLY DISENGAGED AND THE CAR STARTED SLOWING DOWN, PLUS THE WRENCH MAINTENANCE SIGN IN THE DASHBOARD LIT UP. I HIT THE GAS AND NOTHING WOULD HAPPEN, I BASICALLY PUT THE GAS PEDAL TO THE FLOOR WITH NO RESULTS. I PULLED OVER TO THE SIDE OF THE ROAD, AVOIDING TRAFFIC, AND PARKED THE CAR. ONCE THE CAR WAS IN PARK, THE CAR STARTED VIBRATING HEAVILY. I SHUT THE CAR DOWN AND WAITED ABOUT 5-10 MINUTES AND THEN STARTED THE CAR AGAIN, IT TOOK ABOUT 3 TRIES TO GET THE CAR TO START AGAIN. I TOOK THE CAR TO THE MECHANIC, THEY COULD NOT GET THE CAR REPEAT THE FAILS AT THAT TIME, SO THEY COULD NOT DETERMINE WHAT HAPPENED. ABOUT A WEEK LATER, I'M ON THE HIGHWAY HEADED TO WORK AND IT HAPPENS AGAIN, SAME SITUATION, EXCEPT THIS TIME ALL THE LIGHTS IN THE DASHBOARD LIT UP AND I WAS NOT USING CRUISE CONTROL. I TOOK THE CAR BACK TO THE MECHANIC AND HE WORKED ON IT FOR A FEW DAYS, CAME BACK AND SAID THAT THE THROTTLE BODY WAS MALFUNCTIONING AND IT NEEDED TO BE REPLACED. BEFORE I DID THAT, I CALLED THE FORD DEALERSHIP AND EXPLAINED THE SITUATION TO THE LEAD MECHANIC THERE AND WITHOUT EVEN SEEING THE CAR, HE AGREED WITH MY MECHANIC THAT IT 100% SOUNDED LIKE A THROTTLE BODY PROBLEM. SO IT HAS BEEN REPLACED AND I HAVE HAD THE CAR BACK WITH NO PROBLEMS SINCE THEN. *TR
Power train, Engine, Fuel/propulsion system, Jul 21, 2013
MY CAR HAS "MISSED" OR "SKIPPED" A COUPLE OF TIMES IN THE PAST FEW WEEKS. YESTERDAY, IT QUIT PULLING. THE MOTOR WAS STILL RUNNING, BUT WOULD NOT ACCELERATE. THE ENGINE LIGHT AND THE WRENCH LIGHT CAME ON. WHEN I WAS ABLE TO PULL OVER, WHILE COASTING, I TURNED OFF THE IGNITION - RESTARTED THE CAR, AND DROVE ANOTHER 2 MILES, AND IT HAPPENED AGAIN. I RESTARTED THE CAR, DROVE ANOTHER COUPLE OF MILES, AND IT DID IT AGAIN. I WAS ABLE TO GET MY CAR HOME, WHICH WAS ONLY 2 MILES FROM WHERE I STOPPED THE LAST TIME. I UNDERSTAND IT'S A PROBLEM WITH THE THROTTLE BODY - AN ONGOING PROBLEM WITH FORD ESCAPE. MY ESCAPE WILL GO TO THE DEALERSHIP TOMORROW. *TR
Power train, Engine, Jul 20, 2013
MY VEHICLE STALLED WHILE I WAS TURNING - THIS IS THE FOURTH TIME I HAVE HAD IT SERVICED FOR STALLING - THE OTHER THREE TIMES THEY HAVE ACCUSED ME OF FILLING IT TOO MUCH, WHICH I DO NOT - AND THEY HAVE CHANGED THE FUEL VAPOR STORE - EVAP CANISTER. OBVIOUSLY, THIS IS NOT THE PROBLEM. I ALSO HAVE TRANSMISSION ISSUES WHERE IT JERKS AND MAKES A LOUD NOISE INTO REVERSE. I LOVE MY CAR, BUT CAN'T DEAL WITH THE ISSUES IT CONTINUALLY GIVES ME - MY NEXT CAR WILL BE A GM PRODUCT. *TR
Power train, Engine, Jul 18, 2013
CAR DRIFTED TO A STOP WHILE IN GEAR. TURNED OFF IGNITION. RESTATED CAR. IT ACCELERATED IN PARK WITHOUT HAVING FOOT ON GAS PEDDLE. TRIED DRIVING AGAIN ,THE CAR REPEATED THIS PATTERN 3 MORE TIMES. FINALLY GOT IT TO OPERATE AFTER LETTING IT REST FOR SEVERAL MINUTES. I WAS A WRECK DRIVING IT HOME, 5 MILES. THE CAR WAS BOUGHT USED ONLY 4 DAYS PRIOR TO THE INCIDENT. IT HAS RUINED MY CONFIDENCE IN THIS VEHICLE. *TR
Power train, Vehicle speed control, Engine, Jul 18, 2013
DRIVING HOME FROM WORK, I WAS TRAVELING AT APROX. 35MPH WHEN IT FIRST HAPPENED. MY RPM GAUGE STARTED TO "BOUNCE" FROM 1 TO 4 REPEATEDLY. MAKE IT VERY HARD TO STOP AND COULD NOT GIVE IT GAS. AT THE SAME TIME, MY POWER-TRAIN WARNING LIGHT CAME ON ALONG WITH MY CHECK ENGINE LIGHT. I WAS ABLE TO PULL OVER AND CALL FOR ASSISTANCE. *TR
Power train, Vehicle speed control, Engine, Jul 17, 2013
I WAS DRIVING DOWN A NEIGHBORHOOD STREET, WHEN WITHOUT WARNING, I SUDDENLY HAD NO POWER AT ALL. MY ACCELERATION WAS GONE, AND I THOUGHT THAT THE ENGINE HAD DIED, HOWEVER EVERYTHING WAS RUNNING, AND THE ENGINE LIGHT WAS NOT ON. I PUMPED THE GAS PEDAL AND GOT NOTHING, FORTUNATELY THERE WAS A CONVENIENCE STORE COMING UP ON MY RIGHT, WHICH I WAS ABLE TO TURN INTO. AT THAT POINT I NOTICED THE "WRENCH" ICON LIGHTED UP ON THE DASHBOARD, I THOUGHT IT MIGHT BE A GOOD IDEA TO TURN THE ENGINE OFF AND SEE IF IT WAS A GLITCH, SINCE I HAD JUST HAD THE OIL CHANGED AT THE DEALERSHIP EARLIER IN THE DAY. AT LEAST I WAS HOPING THAT WAS THE CASE. THE CAR STARTED PERFECTLY, IT TOOK A FEW SECONDS TO SHAKE ITSELF, WHICH STILL WORRIED ME, AND PROCEEDED TO ACT NORMALLY AS I DROVE HOME, WHERE I CURRENTLY AM. I ADVISED MY SON ABOUT WHAT HAPPENED AND HE CHECKED UP ON AUTO DEFECTS ON THE FORD ESCAPE AND BROUGHT THEM TO MY ATTENTION, THAT IS WHY I AM REPORTING WHAT HAPPENED TO ME TODAY. I WILL BE BRINGING THIS TO THE ATTENTION OF THE DEALERSHIP FIRST THING TOMORROW MORNING DUE TO MY NEEDING THE USE OF MY VEHICLE FOR WORK. *TR