2011 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,316 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Escape model years with reports.
Of the 2011 reports, 38 involved a crash and 7 involved a fire. 38 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
253 reports, newest first. Show all
Engine, Fuel/propulsion system, Jul 1, 2013
WHILE MERGING INTO TRAFFIC ENGINE SHUT DOWN TO LIMP HOME MODE CHECK ENGINE LIGHT WITH P2111 & P2112 CODES INDICATING A THROTTLE BODY POSITION ERROR. CHECKED ALL CONNECTIONS AT PEDAL,PCM, AND THROTTLE BODY TEST DRIVE AGAIN SAME RESULT. CLEANED THROTTLE BODY WITH SENSOR SAFE CLEANER WITH THE SAME RESULT. IMPOSSIBLE TO DRIVE IN TRAFFIC CONTINUOUSLY GOING INTO LIMP HOME. EXTREMELY DANGEROUS AT SPEED AS THERE IS NO INDICATION WHEN IT MAY OCCUR CLOSE CALLS WITH PERSON FOLLOWING IN TRAFFIC.. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Jun 30, 2013
I AM A SINGLE FEMALE AND KEEP MY VEHICLE MAINTENANCE UP TO DATE. I DO NOT HAVE ANYONE TO CALL ON TO HELP IN TIMES OF CAR TROUBLE. THE ENGINE WOULD LOSE POWER AND START TO 'COAST' TO A STOP AT VARYING SPEEDS, INCLUDING ON AN INTERSTATE. I HAD TO PULL THE CAR OVER, TURN IT OFF, AND RESTART. THE RESTART WAS ALWAYS TROUBLESOME. ONCE THE DEALERSHIP LOOKED AT THE CAR, I WAS TOLD I WOULD HAVE TO WAIT AT LEAST 2 WEEKS FOR A REPLACEMENT PART. I HAD TO DEAL WITH THIS ISSUE FOR 2 WEEKS, PUTTING MYSELF AND ANY PASSENGER IN DANGER OF BEING INVOLVED IN AND CAUSING A MAJOR CAR ACCIDENT. I CALLED THE DEALER 2 WEEKS LATER; THE DEALER DID NOT CONTACT ME. I PICKED UP THE PART AND HAD IT INSTALLED. I ALSO PURCHASED A CABIN AIR FILTER IN ORDER TO HAVE THAT REPLACED AT THE SAME TIME. TO MY SURPRISE, THE CAR DID NOT EVEN HAVE A CABIN AIR FILTER INSTALLED WHEN I PURCHASED THE NEW VEHICLE. I HAVE NEVER HAD THAT FILTER REPLACED. I HAVE SEVERE ALLERGIES AND CURRENTLY TAKE 2 SHOTS. I WAS NOT HAPPY TO DISCOVER THE AIR ENTERING MY CAR WAS HELPING TO CONTRIBUTE TO MY PROBLEMS WITH MY ALLERGIES. I WILL NOT PURCHASE ANOTHER FORD. THEIR CUSTOMER SERVICE DOES NOT PROMOTE REPEAT CUSTOMERS. FORD DOES NOT STAND BEHIND THEIR VEHICLES AND ARE NOT CONCERNED WITH THE SAFETY OF THEIR CUSTOMERS. *TR
Vehicle speed control, Fuel/propulsion system, Jun 23, 2013
VEHICLE WENT INTO LIMP-HOME MODE WHILE UNDER LIGHT ACCELERATION. HAD TO BE TOWED TO DEALERSHIP. DEALER DIAGNOSED AS THROTTLE BODY FAILURE. *TR
Power train, Engine, Fuel/propulsion system, Jun 20, 2013
I WAS TRAVELING AT APPROXIMATELY 60MPH WHEN MY FORD ESCAPE COMPLETELY STALLED AND S SERVICE LIGHT CAME ON. AS I TRIED TO MOVE OUT OF TRAFFIC I WAS NEARLY HIT BY MULTIPLE VEHICLES COMING FROM BOTH DIRECTIONS. I HAD THE VEHICLE TOWED TO THE FORD DEALERSHIP ASSUMING THIS WOULD BE COVERED UNDER POWER TRAIN WARRANTY. AFTER EXPLAINING TO THE SERVICE DEPARTMENT WHAT HAD HAPPENED, BEFORE THEY LOOKED AT MY VEHICLE, THEY KNEW EXACTLY WHAT IT WAS. APPARENTLY, THE PROBLEM WITH THE THROTTLE BODY IS SO COMMON THEY CAN'T KEEP THE PARTS IN STOCK. THIS PROBLEM CAUSES THE VEHICLE TO STALL OR SURGE FORWARD, USUALLY AT RATES OF SPEED EXCEEDING 40MPH. I WAS INFORMED THAT FORD DOES NOT CONSIDER THIS PART OF THE POWER TRAIN. $401.04 LATER I HAD MY VEHICLE BACK. AS I WAS PAYING THE SERVICE CASHIER INFORMED ME THAT THIS WAS THE 12TH THAT HAD FIXED THAT WEEK (IT WAS ONLY WEDNESDAY) AND TO HOLD ONTO MY RECEIPT BECAUSE IT REALLY SHOULD BE RECALLED. *TR
Vehicle speed control, Fuel/propulsion system, Jun 20, 2013
I WAS MAKING A LEFT TURN FROM A ROAD WITH A 45 MPH LIMIT. I JUST INITIATED THE TURN WHEN IT FELT LIKE I LOST ALL POWER & WAS BARELY COASTING. I WAITED 'TIL THE ROAD WAS CLEAR TO TURN, BUT NOW THERE WERE 2 CARS BEARING DOWN ON ME SOUNDING THEIR HORNS & WITH SQUEALING TIRES AS THEY ATTEMPTED TO AVOID HITTING ME. I BARELY MADE IT OUT OF THE INTERSECTION. AT WHAT FELT LIKE ONE MPH, I DROVE ONTO THE SHOULDER, TURNED OFF THE CAR & GATHERED MY WITS AS I WAS TERRIFIED. TURNED THE CAR BACK ON & IT WAS THE SAME, BUT NOTICED A WRENCH ON THE DISPLAY. TURNED MY CAR OFF & CALLED MY MECHANIC FOR A TOW. WHILE WAITING, TRIED TURNING THE CAR ON AGAIN & IT WORKED. DROVE TO THE MECHANIC & HE SAID IT WAS A THROTTLE BODY ASSEMBLY PROBLEM, BUT NO CODE HAD BEEN SET IN THE COMPUTER. HE CALLED SCHAUMBURG FORD & THEY SAID UNLESS A CODE WAS SET, IT WAS NOT COVERED BY WARRANTY. I WOULD HAVE TO DRIVE THE CAR 'TIL IT FAILED AGAIN & SET THE CODE--LIKE DRIVING A TIME BOMB! THE NEXT DAY I WENT TO HOPKINS FORD WHERE I BOUGHT THE CAR 6/30/12 & THEY SAID THE THROTTLE BODY ASSEMBLY FAILED THE TEST, SO IT WOULD BE COVERED BY WARRANTY, BUT THAT IT WOULD BE AT LEAST JULY BEFORE THEY COULD GET THE PART BECAUSE SO MANY HAVE FAILED & ARE ON ORDER. I WOULD HAVE TO DRIVE THE CAR 'TIL THEN. LATER THAT DAY THEY CONTACTED ME & SAID FORD ADVISED THIS WOULD NOT BE COVERED BY WARRANTY & THE SERVICE PERSON ESTIMATED THE REPAIR AT OVER $500. WITH THIS MANY FAILED THROTTLE BODY ASSEMBLIES, THIS SOUNDS LIKE A RECALL ITEM. SURE HOPE I DON'T GET KILLED OR KILL SOMEBODY WHILE I WAIT FOR THE PART. *TR
Power train, Electrical system, Engine, Fuel/propulsion system, Jun 17, 2013
WHILE DRIVING ON THE EXPRESSWAY CRG G5 AT 45MPH THE ENGINE STALLED, WITH NO MORE POWER SUPPLIED TO THE CAR AND IT ROLLED TO A FULL STOP. THE ELECTRONIC THROTTLE DID NOT OPERATE TO ACCELERATE OR DRIVE THE CAR ANY MORE. THE VEHICLE HAD TO BE TOWED AWAY. THE CHECK-ENGINE LIGHT AND 'WRENCH' LIGHT ARE ON, THE ASSOCIATED DTC CODE IS P2112. *TR
Engine, Fuel/propulsion system, Jun 17, 2013
I WAS DRIVING TO WORK ON RT. 80 IN NJ AT ABOUT 70 MPH IN THE FAST LANE WHEN ALL OF A SUDDEN THERE WAS NO POWER. I WOULD HIT THE GAS AND NOTHING. FORTUNATELY, MY STEERING AND BRAKING WAS NOT AFFECTED AND I WAS ABLE TO COAST TO THE SHOULDER AND TURN THE TRUCK OFF. BEFORE THAT, I NOTICED THE WRENCH LIGHT WAS LIT ON THE DASHBOARD. I SAT FOR A MINUTE WHILE I LOOKED IN MY OWNER'S MANUAL TO SEE WHAT THE WRENCH LIGHT WAS FOR AND IT SAID THROTTLE. I TURNED IT BACK ON AND AFTER A BRIEF HESITATION, IT TURNED OVER. I PULSED THE GAS TO MAKE SURE IT WAS WORKING, THEN SLOWLY MERGED BACK ONTO THE HIGHWAY. I CALLED MY DEALERSHIP TO TELL THEM WHAT HAPPENED AND THEY WERE VERY NICE AND ASKED ME TO BRING IT IN ASAP. SINCE I WAS ALMOST AT WORK, I SAID I'D CALL HIM BACK AND WENT TO THE FORD DEALERSHIP NEAR MY OFFICE. THERE I WAS TOLD THIS WAS A "KNOWN ISSUE" AND EVEN IF IT WAS WHAT HE "THOUGHT" IT WAS, HE WAS NASTY AND SAID "THERE AREN'T ANY PARTS AVAILABLE ANYWAY..." I ASKED HIM IF THE TRUCK WAS SAFE TO DRIVE AND HE HESITATED AND SAID "YEAH...IT SHOULD BE AND THAT IT IS A "SPORADIC" ISSUE." I LEFT THAT DEALERSHIP AND DROVE TO MY OFFICE. I CALLED MY LOCAL DEALERSHIP BACK AND TOLD THEM THIS. THEY SAID TO BRING IT IN THE NEXT DAY (SATURDAY) AND THEY WOULD TAKE CARE OF ME. THIS DEALERSHIP (MAGARINO IN SUSSEX, NJ) IS AMAZING! THEY ARE HELPFUL, TRULY CARE ABOUT THEIR CUSTOMERS AND MADE SURE THAT MY TRUCK WAS SAFE BEFORE I LEFT. EVEN THOUGH I DIDN'T HAVE AN APPOINTMENT, THEY STILL MADE THE TIME TO GET ME IN! THEY DID HAVE THE PART IN STOCK, RAN ALL THE NECESSARY TESTS, REPLACED THE PART AND REPROGRAMMED THE COMPUTER SO THAT EVERYTHING WOULD BE OK. $400 LATER (PART NOT UNDER WARRANTY), I WAS HEADING HOME. I HOPE THIS HELPS THE POSSIBLE RECALL INVESTIGATION SO THAT NO ONE ELSE HAS TO GO THROUGH THE TERRIFYING AND HOPELESS FEELING THAT I HAD THIS PAST FRIDAY. *TR
Power train, Fuel/propulsion system, Jun 15, 2013
WHEN TRAVELING ON HIGHWAY, VEHICLE SUDDENLY GOES INTO A LIMP MODE AND THE "WRENCH" WARNING LIGHT COMES ON. VEHICLE IS ABLE TO TRAVEL PERHAPS 30 SECONDS TO ONE MINUTE FURTHER UNABLE TO ACCELERATE AND SEEMED TO BE FORCED DECELERATION. I PULLED OVER AND TURNED THE CAR OFF. I TURNED THE CAR BACK ON AFTER A FEW SECONDS AND THE WARNING LIGHT WAS NO LONGER ILLUMINATED AND I WAS ABLE TO PROCEED TO MY DESTINATION. PER MANUAL, THE "WRENCH" WARNING LIGHT IS FOR THROTTLE/POWER TRAIN AND ILLUMINATES WHEN A POWER TRAIN FAULT HAS BEEN DETECTED. HAVE APPOINTMENT WITH DEALER SERVICE IN TWO DAYS. *TR
Vehicle speed control, Fuel/propulsion system, Jun 12, 2013
I WAS TRAVELING APPROXIMATELY 70 MPH ON THE INTERSTATE. MY CAR SHIFTED QUICKLY INTO A LOW GEAR AND THE WRENCH LIGHT CAME ON THE DASHBOARD INDICATING A POWERTRAIN FAILURE. I WAS ABLE TO MANEUVER OFF THE FREEWAY AND SHUT THE CAR DOWN. IT WOULD START UP AGAIN, AND WE LIMPED INTO THE FORD DEALERSHIP WHICH WAS ABOUT 1/4 MILE AWAY. THE DEALERSHIP REPLACED THE "THROTTLE BODY" AND INDICATED I WAS THE "THIRD ONE THIS WEEK". *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jun 10, 2013
DRIVING THE CAR WE START TO EXCEL AND THE CAR SHUTS DOWN DUE TO THE THROTTLE BODY NOT FUNCTIONING RIGHT. *TR
Vehicle speed control, Fuel/propulsion system, Jun 9, 2013
WHILE DRIVING CAR STARTED TO SHIMMY, THEN WOULD NO LONGER ACCELERATE. TURNED OFF. RESTARTED AND WAS ABLE TO DRIVE HOME. ON THE WAY TO THE REPAIR SHOP ON JUNE 3, 2013, WHILE DRIVING THE CAR STARTED TO SHIMMY THEN WOULD NO LONGER ACCELERATE. TURNED OFF. RESTARTED AND WAS ABLE TO DRIVE TO THE REPAIR SHOP. *TR
Fuel/propulsion system, Jun 8, 2013
WHILE DRIVING WESTBOUND ON I-10 TOWARDS HOUSTON, TX, AS I CAME UPON RUSH HOUR TRAFFIC AND LET OFF OF THE ACCELERATOR, THE ENGINE STALLED. I WAS AT AN EXIT AND WAS ABLE TO SHIFT TO NEUTRAL AND COAST TO A STOP AT A CONVENIENCE STORE ON THE SERVICE ROAD. AFTER WAITING A FEW MINUTES I WAS ABLE TO RESTART THE CAR AND PROCEEDED TO GET BACK ON I-10 TO CONTINUE TO MY DESTINATION. AS SOON AS I RAN INTO TRAFFIC AGAIN AND LET OFF OF THE GAS PETAL, THE SAME THING HAPPENED AGAIN. I WAS ABLE TO SHIFT TO NEUTRAL AND RE-START THE VEHICLE WHILE I WAS STILL COASTING. THIS CONTINUED FOR THE NEXT 10 MILES OR SO AS I ATTEMPTED TO GET TO THE HOTEL I WAS STAYING AT, WITH THE ENGINE STALLING WHENEVER I RELEASED THE ACCELERATOR, APPROXIMATELY 10 - 12 MORE TIMES. AS I WAS STUCK IN RUSH HOUR TRAFFIC IN A STRANGE CITY, THE ONLY WAY TO KEEP MOVING FORWARD WAS TO DRIVE WITH 2 FEET; 1 ON THE ACCELERATOR PETAL AND 1 ON THE BRAKE PETAL. I WOULD HAVE SHIFT TO NEUTRAL AND PRESS THE GAS PETAL TO INCREASE RPMS IN ORDER TO KEEP THE ENGINE FROM STALLING. FORTUNATELY IT DID RESTART EVERY TIME AND I MADE IT TO MY DESTINATION WITHOUT GETTING IN A WRECK. THE CAR WAS DROPPED OFF AT JOE MYERS FORD IN HOUSTON, TX, ON 6/6/13 @ 7:00AM TO BE CHECKED. UPON INSPECTION I WAS TOLD THERE IS A PROBLEM WITH THE THROTTLE ASSEMBLY AND IT WOULD NEED TO BE REPLACED. THE PART IS ON BACKORDER AND WON'T BE IN FOR 3 WEEKS. I'M 1,500 MILES OUT OF THE MANUFACTURERS WARRANTY, SO THEY CALLED MY EXTENDED WARRANT COMPANY TO ARRANGE FOR A RENTAL SO I CAN DRIVE BACK HOME TO NEW ORLEANS, LA. THE EXTENDED WARRANTY WILL ONLY PAY FOR 5 DAYS OF THE RENTAL, SO I AM AWAITING A CALL BACK FROM FORD TO SEE HOW TO PROCEED WITH BOTH THE RENTAL UNTIL MY VEHICLE IS REPAIRED AND THE TIMING OF HOW LONG THIS REPAIR WILL TAKE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jun 5, 2013
VEHICLE WAS ACCELERATED TO CROSS AN INTERSECTION AND ENGINE DECELLED TO AN IDLE CONDITION - THIS HAPPENED AT SPEED ALSO - VERY DANGEROUS LOSS OF POWER WITHOUT NOTICE - ALMOST CAUSED AN ACCIDENT. WAS VERY INTERMITTENT TO BEGIN WITH - DEALER ATTEMPTED TSHOOT AND REPAIR BUT NO CODES FOUND - NEXT DAY AFTER DEALER ATTEMPT PROBLEM HAPPENED NUMEROUS TIMES AND THE DEALER DETERMINED A BAD THROTTLE BODY. *TR
Fuel/propulsion system, Jun 5, 2013
IN HEAVY TRAFFIC THE VEHICLE LOSS POWER WITH NO RESPONSE FROM THROTTLE. MANAGED TO PULLED OUT OF TRAFFIC AND NOTICE ENGINE STILL RUNNING AND CHECK ENGINE AND WRENCH LIGHT ON, STILL NO THROTTLE RESPONSE. TURNED OFF ENGINE AND WAITED 30 MINUTES. RESTARTED ENGINE APPEARED TO RAN FINE. STARTED DOWN THE ROAD GOT ABOUT 5 MILES AND THE SAME THING HAPPENED AGAIN. HAD VEHICLE TOWED TO DEALER. THEY TOLD ME THE THROTTLE BODY WAS BAD AND IT WOULD BE 2 OR MORE WEEKS TO GET THE PART IF WE ARE LUCKILY. THEY OFFERED NO LOANER CAR AND TOLD ME I COULD RENT A CAR. *TR
Power train, Fuel/propulsion system, Jun 5, 2013
VEHICLE SURGED AFTER A STOP AND WOULD NOT GO. HAD TO COAST OFF SIDE OF ROAD AND SHUT DOWN AND RE-START VEHICLE. HAS DONE THIS MULTIPLE TIMES. THE THROTTLE BODY WAS THE CULPRIT PER THE FORD TECHNICIAN. PART IS BACKORDERED DUE TO HIGH DEMAND FOR PART. THE THROTTLE BODY IS THE HIGHEST PART ON ORDER THROUGH FORD, INDICATING AN ISSUE WITH THIS. *TR
Vehicle speed control, Fuel/propulsion system, May 31, 2013
DRIVING DOWN I-55 IN ST. LOUIS, MY CAR LOST POWER. I PULLED TO THE SHOULDER WITHOUT INCIDENT. THE ENGINE WAS STILL RUNNING BUT THE THROTTLE WAS INOPERATIVE. TURNED THE KEY OFF, WAITED A FEW SECONDS, AND STARTED THE CAR. IT RAN FINE, LIKE REBOOTING A COMPUTER. THIS HAPPENED A COUPLE OF TIMES BEFORE ON SIDE STREETS AND IT HAPPENED ONE MORE TIME BEFORE I GOT HOME ON I-55. WENT TO THE DEALER WITH CHECK ENGINE LIGHT ON. $98 FOR DIAGNOSIS, THROTTLE BODY PROBLEM. BACK ORDER FOR OVER 30 DAYS, SO THIS MUST BE A BIGGER PROBLEM. THEY CLEANED THE THROTTLE BODY AND FUEL SYSTEM, ANOTHER $140, WHICH THEY SAID WOULD HELP UNTIL THE PART CAME IN. CAR JUST OUT OF WARRANTY 2700 MILES. KINDA SCARY TO LOSE POWER WHEN YOUR IN TRAFFIC. *TR
Vehicle speed control, Fuel/propulsion system, May 31, 2013
DRIVING ON INTERSTATE AT 65MPH AND VEHICLE JUST NO LONGER HAD ANY. ACCELERATOR RESPONSE I PRESSED REPEATEDLY AS VEHICLES WERE BEHIND AND TO THE LEFT OF ME. NO RESPONSE I HAD TO IMMEDIATELY CUT HARD RIGHT OFF INTERSTATE TO SIDE OF ROAD, VEHICLE WAS RUNNING ROUGH AND ENGINE REPAIR INDICATOR CAME ON STILL NO ACCELERATOR RESPONSE I PUT VEHICLE IN PARK TURNED OFF IGNITION AND RESTARTED. VEHICLE RESTARTED WILL ENGINE INDICATOR STILL ON BUT NOW HAD ACCELERATOR RESPONSE. BROUGHT TO DEALER DIAGNOSED AS DEFECTIVE THROTTLE BODY, IS ON NATIONAL BACK ORDER BECAUSE OF FAILURES AND WAS TOLD IT IS HIGHLY UNUSUAL FOR THAT PART TO GO, ESPECIALLY WILL SO FEW MILES. *TR
Power train, Fuel/propulsion system, May 29, 2013
I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN MY CAR STARTED SLOWING DOWN AND MY GAS PEDAL WOULD NOT ACCELERATE MY CAR. WHEN I PULLED OVER, MY CAR WAS JUMPING ON THE SIDE OF THE ROAD. ONCE I TOOK IT TO 2 DIFFERENT DEALERSHIPS, GOT STRANDED ON THE SIDE OF THE ROAD 4 TIMES, PAID $80 FOR THEM TO RUN SOME TESTS AND TELL ME THERE WAS NOTHING WRONG WITH MY CAR AT THE FIRST DEALERSHIP, THE SECOND DEALERSHIP THEN SPECULATED THAT IT WAS MY THROTTLE BODY. WHEN I ASKED THEM TO FIX IT, I WAS TOLD THE PART WAS ON NATIONAL BACKORDER AND THERE WAS NO TELLING HOW LONG IT WOULD BE BEFORE THEY GOT THE PART IN. SO THEY SENT ME AWAY IN MY BROKEN CAR AND TOLD ME THE PROBLEM WOULD PROBABLY START OCCURRING MORE FREQUENTLY UNTIL IT WAS FIXED. IF THAT IS NOT A CLUE TO THE FORD COMPANY THAT THEY NEED TO DO A RECALL, THEN I DO NOT KNOW WHAT IS. EVERYONE IS OBVIOUSLY EXPERIENCING THESE PROBLEMS AND IT HAPPENED TO ME 1,000 MILES OUTSIDE OF MY WARRANTY. I AM IRATE!!!!!!!!!!!!!!!!!!!!!!!!!! *TR ## VIN FAILED ##
Electronic stability control (ESC), Fuel/propulsion system, May 26, 2013
I WAS DRIVING TO WORK ON A SATURDAY WHEN ALL OF A SUDDEN MY CAR STOPPED WORKING. COMPLETELY TURNED OFF AND I HAD TO FIND A WAY TO QUICKLY PULL THE VEHICLE ON THE SIDE OF THE ROAD. I WAITED SEVERAL MINUTES, TRIED TO START THE CAR AGAIN WITH NO SUCCESS.THEN I CALLED MY INSURANCE COMPANY AND TOWED THE CAR TO THE NEAREST FORD DEALERSHIP. I WAS TOLD THERE WAS NOTING WRONG WITH THE CAR, JUST THE FUEL INJECTION NEEDED TO BE CLEANED. SEVERAL MONTHS LATER , I EXPERIENCED THE SAME EPISODE. MY HUSBAND BOTH SOME FUEL INJECTION CLEANER AGAIN, BUT THE CAR STILL STOLES. I DO DRIVE A LOT WITH TWO CHILDREN, AND I AM CONSTANTLY CONCERN SOMETHING BAD WILL HAPPEN ON THE ROAD. *TR
Vehicle speed control, Engine, Fuel/propulsion system, May 19, 2013
VEHICLE WAS BEING DRIVEN BETWEEN 25 AND 40 MPH AND COMPLETE LOSS OF DRIVE POWER/SPEED OCCURRED (VEHICLE ABRUPTLY SLOWS TO ~4 MPH). IMMEDIATE RESPONSE TO GET VEHICLE TO SIDE OF ROAD TO AVOID A COLLISION. THIS HAS OCCURRED 4 TIMES IN THE PAST 3 WEEKS (TWO INCIDENTS ON 5/19/13). VEHICLE WILL BE TAKEN TO DEALER FOR INSPECTION/REPAIR WEEK OF 5/19/13. ENGINE STAYS RUNNING AT IDLE, BUT VERY ROUGH WHEN IN DRIVE. IF PLACED IN NEUTRAL, ENGINE RUNS, BUT WILL NOT REV UP WITH GAS PEDAL. NO THROTTLE RESPONSE WHEN ISSUE OCCURS. AFTER KEY OFF AND 30 SECOND WAIT AND RESTART, VEHICLE PERFORMS AS INTENDED. NO MIL LIGHTS ON DASHBOARD. THIS IS A SERIOUS ISSUE. *TR
Vehicle speed control, Fuel/propulsion system, May 16, 2013
AS I WAS DRIVING, MY VEHICLE WITH NO WARNING LOST POWER. THE ENGINE WAS STILL RUNNING, BUT ROUGHLY. I COULD PRESS THE ACCELERATOR, BUT IT NO LONGER CAUSED THE VEHICLE TO ACCELERATE. AFTER WAITING FOR HELP TO ARRIVE, I CUT THE VEHICLE OFF AND THEN TRIED TO RESTART. THE VEHICLE STARTED FINE. I TOOK IT TO A MECHANIC WHO THOUGHT THE THROTTLE BOX MAY BE GUNKED UP. I PAID TO HAVE IT CLEANED OUT AND FOR A GAS ADDITIVE TO DECREASE THE LIKELIHOOD THAT IT WOULD HAPPEN AGAIN. A COUPLE OF DAYS LATER, MY ESCAPE STALLED AGAIN IN THE SAME WAY AND WITH THE SAME RESULTS. IT HAS HAPPENED 3 TIMES NOW SINCE MAY 2ND. I REALIZE THERE IS AN INVESTIGATION INTO THE FAILURE OF THE THROTTLE BODY IN FORD ESCAPES INCLUDING THE 2011 MODEL. WHAT IS DESCRIBED IN THE THROTTLE BODY FAILURE SITUATIONS IS EXACTLY WHAT I AM EXPERIENCING WITH MY VEHICLE. I HAVE BEEN FORTUNATE TO BE IN CURB LANES AND ABLE TO MANEUVER SAFELY OFF THE ROAD EACH OF THE TIMES THIS HAS HAPPENED. IF I HAPPEN TO BE IN A CENTER HIGHWAY LANE WHEN IT HAPPENS, I MAY NOT BE FORTUNATE ENOUGH TO HAVE AN OPPORTUNITY TO RESTART MY VEHICLE SAFELY. *TR
Power train, Vehicle speed control, Fuel/propulsion system, May 9, 2013
MY DAUGHTER WAS DRIVING THE CAR IN FLORIDA GOING APPROXIMATELY 45 MPH. THE RED LIGHT WITH A WRENCH CAME ON AND THE CAR WOULD NOT ACCELERATE. SHE FINALLY GOT PULLED OVER TO THE SIDE OF THE HIGHWAY AND CALLED THE DEALERSHIP IN ORLANDO. THEY TOLD HER IT COULD BE A THROTTLE BODY PROBLEM OR IT COULD JUST BE TRYING TO RESET. THEY SUGGESTED SHE TURN EVERYTHING OFF (WHICH SHE ALREADY HAD) AND RESTART IN A FEW MINUTES. SHE RESTARTED AND EVERYTHING SEEMED FINE. ABOUT A WEEK LATER, THE SAME THING HAPPENED, ONLY WORSE, AND SHE TOOK THE CAR IN TO THE DEALERSHIP. IT SEEMED TO HAPPEN AS SHE WAS TURNING A CORNER. SHE HAD TO RESTART THE CAR 3 OR 4 TIMES ON THE WAY TO THE DEALERSHIP. THEY RAN A DIAGNOSTIC TEST AND SAID THE THROTTLE BODY NEEDED TO BE REPLACED. SO FAR, IT'S BEEN A WEEK AND IT IS STILL NOT FIXED BECAUSE THEY CANNOT FIND THE PART. SHE HAS HAD TO RENT A CAR UNTIL THE ESCAPE IS FIXED. ANOTHER EXPENSE! EVIDENTLY, 45,000 OF THESE THROTTLE BODIES HAVE BEEN REPLACED AND THEY ARE USING THE PARTS UP AS FAST AS THEY CAN MAKE THEM. HOW SAFE CAN THIS BE???!!! WE PLAN TO HAVE IT REPAIRED, BUT WE SHOULD NOT HAVE TO PAY FOR THIS FORD PROBLEM. *TR
Vehicle speed control, Fuel/propulsion system, Apr 30, 2013
ON 27 APRIL 2013 AT APPROXIMATELY 0930, I WAS DRIVING MY 2011 FORD ESCAPE AT 70MPH ON I-475 ON MY WAY FROM MACON, GA TO ATLANTA, GA WHEN I LOST ALL POWER AND CONTROL OF MY GAS PEDAL/THROTTLE BODY SYSTEM. I FELT A JERKING MOTION OF THE VEHICLE, IT BEGAN TO DECELERATE, AND I NOTICED THE WRENCH ICON LIGHT WAS ILLUMINATED ON THE DASH. I DID NOT LOSE POWER TO THE REST OF MY VEHICLE, ONLY THE ABILITY OF THE GAS PEDAL TO ACCELERATE. I WAS ABLE TO COAST ACROSS A LANE OF TRAFFIC AND COME TO A STOP ON THE SIDE OF THE INTERSTATE. AFTER TURNING OFF THE CAR, I WAS ABLE TO RESTART IT, THE WARNING LIGHT TURNED OFF, AND I ONCE AGAIN HAD POWER TO THE GAS PEDAL. AFTER DRIVING APPROXIMATELY 10 MORE MILES, THE EXACT SAME PROBLEM HAPPENED AGAIN. I WAS THEN ABLE TO GET MY VEHICLE TO THE FORD DEALERSHIP, WHO TOLD ME I HAD A FAULTY THROTTLE BODY ASSEMBLY. THEY SAID THE THROTTLE WAS STICKING IN THE CLOSED POSITION AND HAD TO BE REPLACED. WITH SO MANY VEHICLES HAVING THIS SAME PROBLEM, I FEEL THIS IS A MAJOR SAFETY CONCERN. I AM EXTREMELY LUCKY THE INTERSTATE WAS NOT BUSY AT THE TIME MY VEHICLE STALLED TWICE AND MY FAMILY WAS NOT SERIOUSLY INJURED OR KILLED FROM A REAR-END COLLISON. *TR
Power train, Other or unspecified, Fuel/propulsion system, Apr 19, 2013
WHILE DRIVING DOWN A ROAD GOING APPROX. 50MPH, I SUDDENLY, AND WITHOUT WARNING, LOST POWER TO THE VEHICLE. PULLED OVER TO THE SIDE OF THE ROAD AND WHILE APPLYING THE BRAKES, IT WOULD TEND TO LUNGE FORWARD. ONCE STOPPED, I PLACED IN PARK, SHUT OFF ENGINE THE ATTEMPTED TO START UP AGAIN. IT DID START UP, HOWEVER, IT HAPPENED 2 MORE TIMES LATER THAT DAY. I WOULD HATE FOR THIS TO HAPPEN WHILE TRYING TO MAKE A LEFT HAND TURN WITH ONCOMING TRAFFIC....COULD BE DEADLY!!! FORD NEEDS TO STEP UP TO THE PLATE AND MAKE THIS RIGHT AS I HAVE NOW READ FAR TOO MANY COMPLAINTS ABOUT THIS EXACT SAME THING. THE NEXT OCCURRENCE COULD BE INJURY OR EVEN DEATH. I SHOULD NOTE THAT AS OF 1 WEEK LATER, I HAVE NOT HAD THE PROBLEM FIXED YET AND THE INCIDENT DESCRIBED ABOVE HAS HAPPENED AT LEAST 2 TIMES PER DAY NOW. *TR
Vehicle speed control, Fuel/propulsion system, Apr 19, 2013
I WAS TRAVELING ON THE HIGHWAY AT 70 MPH WHEN THE VEHICLE SUDDENLY JUST BEGAN SLOWING DOWN. THE WRENCH WARNING LIGHT CAME ON BUT DID NOT MAKE A NOISE TO INDICATE A PROBLEM. THE GAS PEDAL WOULD NOT WORK. I WAS ABLE TO SAFELY VEER OFF TO THE SHOULDER BECAUSE, LUCKILY, I WAS IN THE SLOW LANE. *TR