2011 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,316 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Escape model years with reports.
Of the 2011 reports, 38 involved a crash and 7 involved a fire. 38 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
Representative owner complaints: power train
268 reports, newest first. Show all
Power train, Oct 8, 2013
THE TRANSMISSION FAILED TOTALLY WHILE MY DAUGHTER AND I WERE TRAVELING AT HIGHWAY SPEEDS IN THE MIDDLE LANE!! AS OUR TRUCK BEGAN TO SLOW, SEMI TRUCKS BEGAN FLYING PAST US BOTH ON THE LEFT AND THE RIGHT AND ALL WE COULD DO WAS WAIT FOR AND PRAY FOR AN OPENING TO OUR RIGHT AND HOPE WE MADE IT OVER TO THE SHOULDER BEFORE TRAFFIC SLAMMED INTO US. REMEMBER - OUR GAS PEDAL DIDN'T WORK AT ALL SO WE HAD TO COAST OVER TO THE SHOULDER WITH NO CONTROL OVER HOW QUICKLY WE'D GET THERE. I CHOSE THE HAZARDS OVER THE LEFT TURN SIGNAL TO ATTEMPT THIS. THE WAY TO GET MOVING AGAIN WAS TO STOP, PUT IN PARK, TURN OFF THE ENGINE, TAKE OUT THE KEY, PUT THE KEY BACK IN, RESTART IT, THEN THE GAS PEDAL WOULD SOMETIMES WORK. WE MADE OUR WAY HOME ON THE SHOULDER OF THE HIGHWAY WITH OUR HAZARDS ON AND HAD TO RESTART 3 MORE TIME IN THE NEXT 5 MILES. *TR
Power train, Vehicle speed control, Engine, Oct 5, 2013
AS I WAS DRIVING DOWN THE ROAD, ALL THE SUDDEN WITHOUT NOTICE, THE VEHICLE WENT TO 1 RPM AND 5 MILES PER HOUR. TRIED TO ACCELERATE AND IT WOULD NOT, THEN THE WRENCH LIGHT CAME ON. I PUT ON MY FLASHERS IMMEDIATELY SO I WOULD NOT GET REAR ENDED BY CARS COMING FAST BEHIND ME. THEN, THE VEHICLE STALLED OUT. THE CHECK ENGINE LIGHT NEVER CAME ON. SAT THERE IN THE RAIN FOR A FEW MINUTES. THEN, STARTED THE VEHICLE BACK UP AGAIN, TO GET IT HOME. THEN, I WAS AFRAID TO DRIVE IT, CALLED THE FORD DEALER TO GET MY VEHICLE IN, THEY COULD NOT LOOK AT IT UNTIL MONDAY OF THE NEXT WEEK, SO HAD VEHICLE TOWED ON SATURDAY TO DEALER---EXTRA COST INVOLVED ON A 2 YEAR OLD VEHICLE. THE SERVICE DEPARTMENT LOOKED AT IT, THEY COULD NOT DUPLICATE THE PROBLEM. I PICK UP THE VEHICLE ON 9/25/2013. DROVE THE VEHICLE FOR 4 DAYS, THEN HAPPENED AGAIN ON 9/29/13 AND IT HAD BEEN RAINING. THEN, DROVE THE NEXT DAY 9/30/13, AGAIN THREW THE WRENCH SYMBOL AFTER GOING TO 1 RPM AND 2 TO 5 MILES PER HOUR AND BUCKING, COULD NOT ACCELERATE AT ALL. IT WAS DRY ON THIS DAY. AGAIN, PUT MY FLASHERS ON THIS TIME WAS GOING 30 MPH ON A NARROW TWO LANE ROAD. REMEMBER THE SERVICE ENGINE LIGHT NEVER CAME ON, BUT THEY WERE ABLE TO FIND A CODE THIS TIME. THEY SAID IT WAS THE THROTTLE BODY, SO I BEGAN ASKING MORE QUESTIONS AS TO WHY FORD HAS NOT RECALLED THIS SINCE SO MANY ACROSS THE USA ARE HAVING ISSUES. NO ONE KNOWS, SO AS A CONSUMER ON A TIGHT BUDGET --LIKE MANY OF US THESE DAYS....GETS TO FIGURE OUT ALL THE MONEY PIECES. I GUESS I WILL NEED A THIRD JOB JUST FOR VEHICLE REPAIRS ON A TWO YEAR OLD VEHICLE. THIS WAS A VERY SCARY EXPERIENCE AND FORD NEEDS TO DO SOMETHING ABOUT THIS BEFORE ANYONE ELSE IS SERIOUSLY INJURED OR KILLED. THIS PROBLEM SHOULD NOT BE HAPPENING WITH A TWO YEAR OLD MAINTAINED VEHICLE. NOW BECAUSE IT IS OVER THE 36,000 MILES MORE MONEY OUT OF POCKET....GEEZ. *TR
Power train, Oct 5, 2013
THROTTLE BODY NEEDS REPLACED. FORD WILL NOT COVER IT EVEN THOUGH THIS IS A COMMON COMPLAINT. I WAS ALMOST REAR ENDED TWICE WHEN I LOST POWER AND IT CUT OUT. I HAVE READ THIS IS A COMMON ISSUE AND NEEDS TO BE ADDRESSED BY FORD BEFORE SOMEONE GETS KILLED. RECALL IS NEEDED ON THIS! *TR
Power train, Oct 2, 2013
TRAVELING ON INTERSTATE 57 IN ILLINOIS THAT FEEDS DIRECTLY INTO INTERSTATE 94 AT 60MPH, 6AM AND STILL DARK OUTSIDE. JUST FEET AWAY FROM THE INTERSECTION OF 57 GOING INTO 94, THE CAR BEGAN TO DECELERATE AND WITHIN LITERALLY SECONDS 50-40-30-20...0, THE CAR STOPPED. THE "WRENCH" SIGN WAS SHOWING ON THE DASHBOARD. LUCKILY, I WAS NEXT TO THE SHOULDER, AND WITH ON RESPONSE TO THE GAS PEDAL, PULLED OVER. I ENDED UP IN THE MIDDLE OF THE INTERSECTION OF BOTH INTERSTATES - 57 AND 94 ON THE SHOULDER THEY SHARED. THE PERSON BEHIND ME PULLED SHARPLY OVER INTO THE NEXT LANE TO AVOID ME. SITTING THERE NERVOUSLY, CARS WERE WHIZZING BY ME. I CALLED THE NON-EMERGENCY NUMBER AND CONNECTED TO THE STATE POLICE WHO ASKED MY LOCATION AND ASSURED ME A TOW TRUCK WOULD COME. AS I SAT THERE NERVOUSLY PRAYING THAT ONCOMING TRAFFIC SAW MY HAZARD LIGHTS, I WONDERED HOW SOMETHING LIKE THIS COULD HAPPEN SO RAPIDLY AND WITHOUT WARNING. LUCKILY, THE TOW TRUCK CAME WITHIN 10 MINUTES AND WITH THE ASSISTANCE OF A STATE POLICE CAR NAVIGATED THROUGH 3 LANES OF ONCOMING, FAST GOING TRAFFIC TO GET ME TO A SAFE AREA ON THE OTHER SIDE OF 94. AFTER TURNING THE CAR OFF FROM NEUTRAL AND RESTARTING THE CAR RESPONDED NORMALLY. I WAS ABLE TO DRIVE TO THE DEALERSHIP WITHOUT INCIDENT WHERE THE THROTTLE WAS REPLACED AFTER 45 MINUTES OF WORK. I ASK THE FORD REPRESENTATIVE WOULD THIS BE REPORTED TO FORD, HE STATED IT WOULD. I ASK COULD THIS HAPPEN AGAIN, HE SAID MOST LIKELY NOT. HE STATE THEY GET "LOTS OF ESCAPES WITH THIS PROBLEM AND THERE WILL PROBABLY BE A RECALL." THIS WAS ONE OF THE MOST SCARIOUS SITUATIONS I HAVE BEEN IN!!! THERE WOULD HAVE BEEN A MAJOR ACCIDENT IF THE CAR HAD STOPPED MINUTES LATER. DOES SOMEONE HAVE TO DIE FOR FORD TO ISSUE A RECALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR
Power train, Engine, Fuel/propulsion system, Oct 1, 2013
AT HIGHWAY SPEED, ENGINE AND DRIVE TRAIN BECAME TOTALLY UNRESPONSIVE ON CONGESTED DALLAS FREEWAY. WRENCH LIGHT CAME ON, NO OTHER INDICATIONS. VEHICLE LOST ALL SPEED AND WAS FORCED TO CROSS TRAFFIC LANES WITH NO MOTIVE POWER TO SAFETY LANE VERY NEARLY CAUSING THREE DIFFERENT TRAFFIC ACCIDENTS WITH OTHER VEHICLES. TOTALLY LIMP. ONCE PARKED, SHUT OFF MOTOR AND RESTARTED. ENGINE STARTED AND DRIVE TRAIN ENGAGED AGAIN. WRENCH LIGHT NO LONGER APPEARED, NO OTHER INDICATING LAMPS OR ERRORS. RETURNED TO ROADWAY AND WITHIN 5 MINUTES SAME THING RECURRED. PULLED OVER, RESTARTED ENGINE, DRIVE TRAIN REENGAGED, RETURNED TO ROADWAY AND EXITED TO SIDE ROADS TO HOME. ONCE ON THE SIDE ROAD, SAME THING HAPPENED AGAIN IN FRONT OF A SEMI COMING UP FROM BEHIND AND NARROWLY ESCAPED GETTING HIT FROM BEHIND BEFORE PULLING OVER AGAIN. SAME ROUTINE OCCURRED 4 MORE TIMES BEFORE I COULD GET IT INTO THE DEALERSHIP. LAST OCCURRENCE IN ADDITION TO THE WRENCH LIGHT COMING ON AND OFF, THE ENGINE LIGHT CAME ON AND STAYED ON. VEHICLE CONDITION IS KNOWN, REPORTED MULTIPLE TIMES AND HAS BEEN INVESTIGATED BY THE NTHSB ALREADY WITHOUT A RECALL. THIS KNOWN CONDITION IS EXTREMELY DANGEROUS TO THE OPERATORS OF AFFECTED VEHICLES AND TO OTHER UNSUSPECTING MOTORIST AND THE GENERAL PUBLIC. PRESSURE NEEDS TO BE APPLIED TO FORD MOTOR COMPANY TO ADDRESS THIS MATTER AND NOTIFY AFFECTED OWNERS AND OPERATORS OF AFFECTED VEHICLES. TODAY THE VEHICLE IS AT THE DEALERSHIP AND WITH JUST A THOUSAND OR SO MILES OVER WARRANTY, DEALER SAYS IT IS NOT COVERED AND THE ESTIMATED $600 REPAIR IS MY ISSUE. *TR
Power train, Sep 30, 2013
AS I WAS TRAVELING ON INTERSTATE 10 @ 70 MPH OVER LAKE PONTCHARTRAIN NEAR NEW ORLEANS, MY 2011 FORD ESCAPE STALLED; I LOST ALL POWER. ACCELERATOR WAS UNRESPONSIVE. I MANAGED TO PULL OVER AND TURNED OFF THE ENGINE. I RESTARTED AND IT STARTED UP, RUNNING NORMALLY AGAIN FOR ABOUT 2 MILES, WHEN THE PROBLEM RECURRED. THE WRENCH SYMBOL APPEARED WITH THE STALL AND THEN DISAPPEARED ONCE I RESTARTED, THOUGH THE ENGINE LIGHT CAME ON AND REMAINED ON WHEN I RESTARTED. I ALSO NOTICED AT TIMES I HAD TO REALLY HOLD DOWN THE BRAKE TO PREVENT THE VEHICLE FROM SURGING FORWARD ON ITS OWN. THE PROBLEM KEPT OCCURRING EVERY FEW MILES, AND I REPEATED THE SAME PROCEDURE. I ELECTED TO KEEP ATTEMPTING TRAVEL; THE PROBLEM WAS INTERMITTENT AND I WAS IN AN UNSAVORY SECTION OF EASTERN NEW ORLEANS. SOMETIMES THE CAR WOULD GO 5 MILES, SOMETIMES 5 BLOCKS, SOMETIMES 5 FEET. I NERVOUSLY MANAGED TO GET HOME, AND AFTER RESEARCHING ONLINE I FOUND NUMEROUS COMPLAINTS FROM OTHERS WITH FORD ESCAPES, AS RECENTLY AS 2 DAYS AGO (SEP. 28, 2013), DETAILING THE EXACT SAME PROBLEM. SOME PEOPLE WHO HAD THESE IDENTICAL ISSUES RESOLVED SAID THE FORD SERVICE DEPARTMENTS CLAIMED IT WAS THE "THROTTLE BODY." I HAVE ONLY EVER TAKEN THIS VEHICLE FOR ALL SERVICE, ALWAYS ON TIME, TO THE FORD DEALER WHERE IT WAS PURCHASED IN MANDEVILLE, LA. APPARENTLY THIS "THROTTLE BODY" ISSUE IS COMMON AND CURRENTLY UNDER INVESTIGATION BY THE NHTSA. THESE VEHICLES SHOULD ALL IMMEDIATELY BE RECALLED. IT IS ONLY A MATTER OF TIME UNTIL A FATAL CRASH OCCURS BECAUSE OF THIS PROBLEM. THE AUTOMATIC SURGE PROBLEM IS ABSOLUTELY LETHAL. I'M GOING TO A FORD SERVICE CENTER IN THE MORNING, BUT AM PREPARED TO BE SERVED WITH THE $600-$1200 "THROTTLE BODY" REPAIR BILL. I FOUND THE FOLLOWING WEBSITE: HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_ESCAPE.HTM SEARCH "THROTTLE BODY" & YOU'LL FIND NUMEROUS COMPLAINTS ABOUT THIS VERY SAME ISSUE. *TR
Power train, Sep 27, 2013
WRENCH LIGHT CAME ON WHILE MY WIFE WAS DRIVING HER 2011 ESCAPE IN TRAFFIC ON THE HIGHWAY AND THE CAR WENT INTO "LIMP MODE". IF YOU ARE NOT EXPECTING THE ISSUE (AND WHO WOULD BE) IT IS DIFFICULT TO MANEUVER A FAILING VEHICLE TO THE SHOULDER WHILE ON THE HIGHWAY. AFTER THE CAR WAS TURNED OFF AND RESTARTED THE ISSUE CLEARED. INVESTIGATING THIS AM I SEE THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE WITH THE THROTTLE BODY. THE CAR HAS NOT BEEN TAKEN TO THE REPAIR SHOP TO CONFIRM THE PROBLEM YET. IF THIS IS THE SAME ISSUE AND FORD IS OBVIOUSLY AWARE, THEY SHOULD BE ASHAMED OF THEMSELVES. THIS IS A MAJOR SAFETY CONCERN. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Sep 23, 2013
WHILE DRIVING ON THE HIGHWAY, MY SUV JERKED SLIGHTLY AND THEN JUST DECELERATED, AND I COULD NOT MAINTAIN SPEED. I HAD TO CROSS OVER 3 LANES TO THE SIDE OF THE ROAD AND TURNED THE SUV OFF. THERE WAS NO WARNING, AND I HAD NOT APPLIED THE BREAK. I NOTICED THE WRENCH LIGHT CAME ON THE DASHBOARD. I WAITED A MINUTE AND TURNED THE SUV ON AGAIN. I WAS ABLE TO GET TO MY DESTINATION, HOWEVER, DURING THIS TRIP, THE SUV JERKED SLIGHTLY AGAIN, BUT THIS TIME THERE WAS A SLIGHT ACCELERATION. I WAS ABLE TO MAINTAIN A SAFE SPEED FOR THE REMAINDER OF THE TRIP, AS IT ONLY LASTED FOR A COUPLE SECONDS. I CONTACTED THE SERVICE DEPARTMENT OF THE DEALERSHIP WHERE I PURCHASED THE CAR AND WHERE I REGULARLY TAKE THE CAR FOR MAINTENANCE. THE SERVICEMAN KNEW EXACTLY WHAT THE PROBLEM WAS WHEN I DESCRIBED THE PROBLEMS I WAS HAVING. HE SUGGESTED I BRING THE CAR IN FOR SERVICE AS SOON AS POSSIBLE. THE CAR WAS TOWED TO THE DEALERSHIP, AND THEY REPLACED THE ELECTRONIC THROTTLE. I WAS TOLD IT WAS NOT COVERED UNDER WARRANTY, BUT SINCE I HAD AN EXTENDED WARRANTY, THEY WOULD ONLY CHARGE ME $100.00. WHEN I PICKED UP THE CAR, I ACTUALLY PAID $106.00, AND I WAS NEVER INFORMED THAT THIS WAS A RECALLED PART. I SHOULD NOT HAVE BEEN CHARGED ANYTHING, AS FORD WAS WELL AWARE THAT THIS PART WAS DEFECTIVE AND HAVE BEEN FOR MANY MONTHS NOW.
Power train, Sep 21, 2013
I WAS BACKING OUT OF A PARKING PLACE. THE ENGINE BEGAN TO CUT OUT. PRESSING ON THE ACCELERATOR HAD NO EFFECT. EVEN THOUGH THE ENGINE WAS STILL ON, THE CAR WOULD NOT MOVE FORWARD. I WAS ABLE TO GET BACK INTO THE PARKING SPACE AND TURNED THE CAR OFF. IN A FEW MINUTES, I TRIED TO START IT AGAIN AND IT STARTED RIGHT UP. I WAS VERY LOW ON GAS AT THE TIME SO I ASSUMED THAT WAS THE PROBLEM. I FILLED UP WITH GAS AND IT RAN OKAY FOR ANOTHER 5 DAYS. ON 9/18, I WAS DRIVING DOWN A 4-LANE STREET AND IT SUDDENLY BEGAN TO SLOW DOWN AND WOULD NOT RESPOND TO ACCELERATION. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. CUT IT OFF, RESTARTED IT AND WAS ABLE TO DRIVE BACK TO MY OFFICE PARKING LOT. I HAD THE CAR TOWED TO THE DEALERSHIP AND THEY REPLACED THE THROTTLE BODY WHICH MADE ALL THE DIFFERENCE IN THE WAY THE CAR DRIVES. I REALIZED THIS PROBLEM HAD BEEN AFFECTING THE PERFORMANCE OF THE CAR FOR AWHILE BEFORE IT FINALLY GOT BAD ENOUGH TO GET MY ATTENTION.
Power train, Vehicle speed control, Sep 16, 2013
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE JERKED AND THEN ACCELERATED RAPIDLY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER A FEW MONTHS LATER BECAUSE THE TRANSMISSIONS WARNING LIGHT HAD ILLUMINATED. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNAVAILABLE.
Power train, Sep 12, 2013
FIRST TIME, DRIVING VEHICLE NO FASTER THAN 40MPH WHEN IT SUDDENLY STOPS WORKING, WRENCH LIGHT ON DASH APPEARS. NO POWER TO VEHICLE. COAST TO PULL OVER, RESTART VEHICLE. HAPPENED ON FREEWAY TWO DAYS LATER. DRIVING ABOUT 65MPH, CAR STOPS WORKING, ALL POWER LOST. WRENCH LIGHT APPEARS. COAST TO PULL OVER, RESTART VEHICLE. NO CODES APPEAR TO BE LISTED IN VEHICLE "BRAIN" THAT FORD WAS ABLE TO RETRIEVE. DEALER UNABLE TO REPLICATE ISSUE. HAVE SEEN MANY OTHERS HAVING VERY SAME ISSUE. FORD UNABLE TO FIX. *TR
Power train, Sep 11, 2013
WHILE DRIVING ON THE INTERSTATE TO WORK, MY 2011 FORD JUST STOPPED ON ME WITHOUT ANY WARNING. THANK GOD I WAS IN THE RIGHT LANE, BECAUSE I WAS ABLE TO MANEUVER MY WAY INTO THE EMERGENCY LANE, AND OUT OF DANGER. HAD I BEEN IN A MIDDLE LANE, I PROBABLY WOULDN'T BE MAKING A COMPLAINT RIGHT NOW. IT WAS REALLY A SCARY FEELING. AFTER GETTING MY COMPOSURE BACK, I NOTICED THAT THE THROTTLE CONTROL/POWERTRAIN LIGHT WAS ON, AND WHEN I STARTED THE CAR BACK UP, THE LIGHT WENT OFF. *TR
Power train, Sep 10, 2013
DRIVING ALONG AND CAR QUIT RUNNING, NO GAS, NO POWER. HAD TO PULL OVER, WAITED 5 MIN AND STARTED ENGINE AND WAS ABLE TO GET HOME SAFELY. CAR RAN ROUGH FOR A WHILE AFTERWARD. THE THROTTLE BODY WAS DEFECTIVE AND NOT COVERED UNDER THE EXTENDED WARRANTY. *TR
Power train, Vehicle speed control, Engine, Sep 9, 2013
VEHICLE LOST POWER. WOULD ONLY IDLE. WRENCH LIGHT ILLUMINATED. HAD TO SHUT VEHICLE OFF AND RESTART. *TR
Power train, Sep 6, 2013
MY WIFE AND I WERE TRAVELLING ON AN INTERSTATE HIGHWAY APPROXIMATELY 3 HOURS FROM OUR HOME. WITH NO NOTICE, OUR VEHICLE LOST POWER AND A DASHBOARD LIGHT ILLUMINATED WHICH WAS THE POWERTRAIN FAULT DETECTION WARNING LIGHT. I PULLED THE VEHICLE OVER TO THE SIDE OF THE INTERSTATE AND TURNED THE ENGINE OFF. THE VEHICLE RE-STARTED WITH NO WARNING DETECTION LIGHT AND THE VEHICLE RUNNING PROPERLY. AFTER ABOUT 50 MILES OF ADDITIONAL DRIVING, THE VEHICLE REPEATED THE SAME ISSUE. AFTER PULLING THE VEHICLE OVER TO THE EMERGENCY LANE OF THE INTERSTATE AND SHUTTING THE ENGINE OFF, THE ENGINE RE-STARTED AGAIN WITH NO LIGHT ILLUMINATED EXCEPT A SERVICE ENGINE LIGHT. I DROVE IT TO THE NEAREST EXIT AND FORTUNATELY FOUND A FORD DEALER. THE DEALER REPLACED THE THROTTLE BODY OF MY VEHICLE AND TOLD ME THE THROTTLE WAS STICKING OPEN AND THIS WAS CAUSING THE VEHICLE'S COMPUTER TO SHUT DOWN THE POWER. WHEN TRAVELLING ON AN INTERSTATE, I FOUND THIS PROBLEM TO BE VERY DANGEROUS. FORTUNATELY, I DID NOT HAVE AN ACCIDENT DUE TO THIS PROBLEM.
Power train, Vehicle speed control, Sep 5, 2013
UPON ENTERING A BUSY HIGHWAY OFF OF MY NEIGHBORHOOD THE VEHICLE LOST ACCELERATION POWER AND WENT INTO A COMPLETE SLOW CRAWL AS IF COASTING, ALMOST CAUSING ME TO GET REAR ENDED BY 60 MPH APPROACHING TRAFFIC. FORTUNATELY, I WAS ABLE TO BARLEY COAST TO THE SHOULDER BEFORE ANYONE COULD HIT ME. I TURNED OFF THE VEHICLE UNTIL MY HUSBAND ARRIVED TO BAIL ME OUT. HE THEN WAS ABLE TO RESTART THE VEHICLE AND MANAGED TO DRIVE IT TO THE NEAREST FORD DEALERSHIP AND LEFT IT THERE OVERNIGHT. UPON DIAGNOSING THE VEHICLE WITH A DTC OF P2111, THEY INFORMED US THAT THEY ORDERED A REPLACEMENT THROTTLE BODY WHICH WOULD TAKE APPROXIMATELY 3-4 WEEKS TO OBTAIN SINCE THEY'RE ON BACK ORDER, LEAVING US WITHOUT A RELIABLE VEHICLE TILL THE REPAIR CAN BE COMPLETED. *JB
Power train, Sep 4, 2013
I WAS DRIVING ON THE INTERSTATE AT 65 MPH WHEN MY 2011 FORD ESCAPE BEGAN TO DECELERATE RAPIDLY. I TRIED GIVING IT GAS BUT EVEN WITH THE GAS PETAL PUSHED DOWN ALL THE WAY IT STILL WOULDN'T ACCELERATE AT ALL. I HAD TO PULL OVER IN THE EMERGENCY LANE SO I WASN'T HIT BY THE CAR BEHIND ME. WHEN I CAME TO A STOP THE VEHICLE WAS SHAKING AND I NOTICED THAT A FLASHING WRENCH LIGHT WAS DISPLAYED. I TURNED THE VEHICLE OFF FOR A MINUTE AND THEN RESTARTED IT WITH NO PROBLEMS. I CALLED THE DEALERSHIP BECAUSE IT'S STILL UNDER WARRANTY AND THEY TOLD ME TO BRING IT IN AND THEY WOULD TAKE A LOOK AT IT. *JB
Power train, Electrical system, Sep 3, 2013
AT 55 MPH OUR 2011 FORD ESCAPE LOST ALL POWER WITH NO WARNING AT ALL. HAD TO PUSH IT OUT OF THE MIDDLE OF THE HIGHWAY. THROTTLE CONTROL/POWERTRAIN LIGHT CAME ON. TURNED IGNITION COMPLETELY OFF AND RESTARTED THE ENGINE, LIGHT WENT OUT AND RAN FINE. GOING IN FOR SERVICE ASAP. *JB
Power train, Vehicle speed control, Sep 3, 2013
ON 08/30/2013, MY WIFE AND I DROVE OUR 2011 FORD ESCAPE WHICH HAS THE MILEAGE OF 38000 BACK HOME FROM A STATE PARK. WHEN WE WERE ATTEMPTING ACCELERATE THE VEHICLE AFTER A RIGHT TURN FROM A STOP LIGHT, THE GAS PEDAL SUDDENLY STOP WORKING PROPERLY AND WOULD NOT ACCELERATE, THE WRENCH LIGHT WAS ON. WE STOPPED THE CAR AND RESTARTED, IT WORKED FINE. WITHOUT THINKING MUCH ABOUT IT, WE DROVE ON I-10 HIGHWAY AND LUCKILY WE GET HOME SAFE. BUT IT HAPPENED AGAIN ON 09/01/2013 AND 09/02/2013, RESPECTIVELY. THIS IS DEFINITELY A SAFETY ISSUES WHICH FORD COMPANY SHOULD RESOLVE AND I CAN'T BELIEVED I DROVE IT ON HIGHWAY WITH SUCH HIDDEN DANGER!!!
Power train, Engine, Sep 3, 2013
WHILE DRIVING ON HIGHWAY AT 60 MPH 8/16/2013, MY ENGINE SHUT OFF. I PULLED TO SIDE OF ROAD. THE "WRENCH" LIGHT ON DASH WAS ON. I CALLED FORD BLOOMINGTON, THEY GAVE ME ROADSIDE ASSIST # AND HAD ME CALL THEM TO SEND A TOW TRUCK TO BRING ME AND MY VEHICLE TO FORD FOR CHECK UP. IT WAS READY LATER THAT DAY, WAS TOLD THAT THEY REPROGRAMMED PCM AND UPDATED CALIBRATION, THEY CHANGED AIR FILTER AND TOLD ME I WAS "GOOD TO GO" I PAID $35.00 FOR THAT. THE VERY NEXT FRIDAY, I WAS DRIVING HOME (AT 60 MPH) AND THE ENGINE DIED AGAIN AND I PULLED TO SIDE OF ROAD. LUCKILY THE ENGINE DID RESTART AND I WAS ABLE TO MAKE IT HOME. SATURDAY, I TOOK MY SUV TO FORD BLOOMINGTON, ENGINE SPUTTERED ON THE WAY THERE. FORD CALLED RENTAL CAR FOR ME( WITHOUT ME ASKING) AND AGAIN LOOKED AT THE ENGINE, WAS TOLD ON MONDAY THAT THE THROTTLE BODY WAS BAD, NEEDED REPLACED. THEY HAD THE PART, BUT IT WAS THEIR LAST ONE AND THAT THE PART WAS ON BACKORDER UNTIL OCTOBER. I HAD PART REPLACED AS IT WAS NOT COVERED UNDER WARRANTY, FOR $500.00. ALSO I HAVE A $110.00 BILL FROM ENTERPRISE RENTALS. *JB
Power train, Engine, Sep 3, 2013
I WAS DRIVING 35-40 MPH WHEN ALL OF THE SUDDEN MY CAR STARTED TO SLOW DOWN. I DID NOT KNOW WHAT WAS HAPPENING AT THE TIME AND I KEPT PRESSING THE GAS PEDAL BUT THE CAR CONTINUED TO SLOW. BEFORE THE CAR STOPPED, I PULLED OVER TO THE SIDE OF THE ROAD, PLACED THE CAR IN PARK, TURNED IT OFF, AND OPENED MY CAR DOOR. THEN I TURNED MY CAR ON AGAIN AND WAS ABLE TO DRIVE TO THE PLACE I WAS GOING IN ABOUT 7 MIN. I STAYED AT THAT PLACE FOR AROUND 30 MIN AND THEN GOT IN MY CAR AGAIN WHERE 2 MIN AFTER I STARTED DRIVING, THE CAR STALLED AGAIN. I PULLED OVER, TURNED THE CAR OFF, AND OPENED THE DRIVER'S DOOR. THEN I TURNED THE CAR BACK ON AND PRECEDED TO DRIVE HOME (ABOUT A TEN MINUTE CAR RIDE).
Power train, Sep 2, 2013
I WAS MAKING A LEFT OFF OF A BRIDGE AND IT JUST STOPPED GOING FORWARD AND THE THROTTLE WOULDN'T GO. I COULD PUSH GAS PEDAL ALL THE WAY DOWN AND NOTHING CHANGED I SHUT IT OFF AND IT WAS FINE FOR A COUPLE DAYS THEN SAME THING. SOMETIMES IT GOES A WEEK OR MORE WITH OUT ANY PROBLEM. *JS
Power train, Aug 31, 2013
OPERATOR WAS TRAVELING ON 4 LANE HIGHWAY USING THE FAR LEFT LANE. VEHICLE SUDDENLY AND WITHOUT WARNING LOST ALL POWER AND WOULD NOT RESPOND TO ACCELERATOR PEDAL. OPERATOR HAD TO PULL OVER TO FAR LEFT WITH TRAFFIC BEHIND NEARLY CRASHING INTO VEHICLE. "WRENCH" SYMBOL APPEARED BRIEFLY ON DASH DISPLAY. OPERATOR TURNED VEHICLE IGNITION OFF AND THEN ON. VEHICLE RAN NORMALLY FOR 10 OR SO MILES, THEN WENT INTO FAULT CONDITION AGAIN WHILE TRAVELING OVER 40 MPH. VEHICLE WAS RETURNED TO DEALERSHIP FOR SERVICE AND DIAGNOSED WITH FAULTY THROTTLE BODY. REPAIRED AT OWNERS EXPENSE FOR $514.00. FORD CUSTOMER SERVICE WOULD NOT REPAIR VEHICLE OR OFFER ANY ASSISTANCE UNDER POWERTRAIN WARRANTY CLAIMING THAT THIS CONDITION WAS NOT COVERED. THIS IS CLEARLY A SAFETY ISSUE THAT HAS RESULTED IN NUMEROUS COMPLAINTS BY OWNERS OF FORD ESCAPE VEHICLES, AS WELL AS SEVERAL REPORTED ACCIDENTS TO INCLUDE PERSONAL INJURY. FORD IS AND HAS BEEN AWARE OF THIS FAULTY PART AND HAS DONE NOTHING TO CORRECT IT OR RESPOND TO IT'S CUSTOMERS COMPLAINTS. NHTSA SHOULD FORCE AN IMMEDIATE RECALL BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED DUE TO THIS DEFECTIVE PART. *JS
Power train, Engine, Fuel/propulsion system, Aug 30, 2013
I WAS TRAVELING ON INTERSTATE AT 65-70 MPH, WHEN MY ESCAPE'S RPM'S ALL OF A SUDDEN DROPPED TO 1 AND WOULD NOT REACT TO THE GAS PEDAL, LUCKILY I WAS IN THE SLOW LANE AND MANAGED TO COAST OFF THE INTERSTATE. THERE WAS AN 18-WHEELER BEHIND ME AND I STARTED TO PANIC AT THE SPEED HE WAS GAINING ON ME. I FINALLY MANAGED TO GET MY HAZARDS ON TO NOTIFY HIM THAT I WAS HAVING ISSUES. IF I HAD NOT HAVE BEEN IN THE SLOW LANE I WOULD NOT HAVE BEEN ABLE TO GET OFF THE INTERSTATE BEFORE THE CAR STOPPED COMPLETELY. THIS IS VERY DANGEROUS, IF I HAD BEEN IN THE FAR LEFT LANE OR THE MIDDLE LANES THE CAR COULD HAVE STOPPED IN THE MIDDLE OF THE INTERSTATE. I TOOK THE VEHICLE TO THE FORD STORE AND THEY INFORMED ME THAT IT WAS THE THROTTLE BODY. I THEN GOOGLED THE PROBLEM AND FOUND OUT THAT THIS IS A REAL ISSUE WITH A LARGE MAJORITY OF THE VEHICLES NOT JUST A LIMITED FAULTY PART. I DON'T UNDERSTAND HOW FORD CANNOT SEE THAT THIS IS A SAFETY ISSUE IF SOMEONE GOES TO MAKE A LEFT TURN AND THIS HAPPENS ANOTHER CAR COULD CRASH INTO THEM. ANYTIME YOUR CAR DOES NOT REACT PROPERLY IT BECOMES A SAFETY ISSUE. WHEN AN 18-WHEELER IS BEHIND A VEHICLE THAT RESPONDS THE WAY MINE DID TODAY IT IS A SAFETY ISSUE. AS YOU KNOW A FULLY LOADED TRACTOR TRAILER CANNOT STOP AS EASILY AS A PASSENGER VEHICLE AND IF THE VEHICLE IN FRONT OF THEM ALL OF A SUDDEN LOOSES POWER AND CANNOT GET OUT OF THEIR WAY THERE IS GOING TO BE AN ACCIDENT. ONCE I GOT STOPPED MY CAR DID RESTART BUT GETTING TO THAT POINT WAS VERY SCARY.
Power train, Vehicle speed control, Engine, Aug 29, 2013
ON AUGUST 29, 2013 DRIVER OF A 2011 FORD ESCAPE WAS ATTEMPTING TO TURN LEFT AND ACCELERATE THE VEHICLE FROM A STOPLIGHT WHEN THE CAR JERKED FORWARD AND WOULD NOT ACCELERATE OR GO WITH FLOW OF TRAFFIC, AND WITH TRAFFIC MOVING BEHIND THE VEHICLE CREATING DANGEROUS SITUATION. THE DASHBOARD SHOWED A WRENCH LIGHT, AND DRIVER FOUND IT HARD TO MOVE CAR FORWARD AS IT WENT INTO "LIMP HOME" MODE, SPUTTERING ALL THE WAY. THE CAR WAS FINALLY MOVED TO THE SIDE OF THE ROAD, SHUT OFF, AND RESTARTED, AND DRIVEN THE 3 MILES HOME. OWNER WILL TAKE CAR TO THE DEALERSHIP (CARMAX). DRIVER ASSUMES WILL FIND THROTTLE BODY CODE. THE PART AND SERVICE SHOULD BE COVERED UNDER EXTENDED WARRANTY. HOWEVER, DRIVER/OWNER WILL BE OUT OF POCKET FOR DEDUCTIBLE $250. FAMILY WAS IN CAR AND THIS IS DEFINITELY A SAFETY CONCERN ON THIS VEHICLE. WHEN IT GOES INTO LIMP MODE THERE IS NO WARNING AND MAY CAUSE AN ACCIDENT WHEN THE VEHICLE SUDDENLY DECELERATES TO SNAIL SPEED. I BELIEVE FORD MUST RECALL THE FAULTY THROTTLE BODY IN THE 2009-2011 MODELS AS THEY ARE SAFETY ISSUES FOR DRIVERS IN THE CAR AND OTHER DRIVERS ON THE ROAD. *TT