2011 Ford Escape

Problems, recalls and owner-reported issues

Steering is the leading concern among 1,316 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Escape model years with reports.

Complaints by model year
  1. 1,316

Of the 2011 reports, 38 involved a crash and 7 involved a fire. 38 people were injured.

Primary concernSteering409 reports · 31% of complaints
Owner complaints1,316Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Steering409
  2. Power train268
  3. Fuel/propulsion system253
  4. Engine248
  5. Vehicle speed control245
  6. Electrical system116
  7. Other or unspecified56
  8. Structure43

Recalls and investigations

  1. Fuel system, gasoline, delivery, fuel pumpOct 26, 2016

    Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

    A fuel leak in the presence of an ignition source increases the risk of a fire.

    Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.

    Campaign 16V777000 on NHTSA.gov

  2. Suspension, front, wheel bearingJun 3, 2015

    The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.

    Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.

    Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.

    Campaign 15E045000 on NHTSA.gov

  3. Steering, electric power assist systemMay 29, 2014

    Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

    If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

    Campaign 14V284000 on NHTSA.gov

Representative owner complaints: steering

409 reports, newest first. Show all

  1. Steering, Jan 4, 2019

    LOSS OF POWER STEERING AND UNABLE TO STEER VEHICLE SAFELY. HAPPENS DURING TURNS AT SLOWER SPEEDS. FORD DIAGNOSTIC CODE # B2278=STEERING TORQUE SENSOR BAD. SAME PROBLEM WITH CURRENT RECALL # 14V284000. VEHICLE MADE AT SAME PLANT AS RECALLED VEHICLES. MY VIN SEEMS TO NOT BE INCLUDED FOR SOME REASON. PLEASE ADD SINCE IT IS EXACTLY THE SAME PROBLEM PLEASE.

  2. Steering, Jan 4, 2019

    TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS AND WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO IPSWICH FORD, INC. (105 COUNTY RD, IPSWICH, MA 01938, (978) 356-6850) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR MALFUNCTIONED. THE TORQUE SENSOR WAS REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,175.

  3. Steering, Dec 19, 2018

    TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE MAKING A LEFT TURN, THE STEERING WHEEL SEIZED AND WAS EXTREMELY DIFFICULT TO TURN. WHEN THE CONTACT TURNED THE IGNITION OFF AND ON, THE STEERING WHEEL WORKED PROPERLY. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. *TT CONSUMER STATED CAR SEIZED 4 MORE TIMES WHILE DRIVING STRAIGHT ON THE SAME DAY. THE DIANOSIS AND REPAIR WAS DONE FOLLOWING BUSINESS DAY. STEERING SHAFT TORQUE SENSOR WAS REPLACED.*JB

  4. Steering, Dec 11, 2018

    TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL SEIZED, WHICH CAUSED THE VEHICLE TO DRIVE ONTO A CURB. THE VEHICLE WAS RESTARTED AND THE FAILURE WAS CORRECTED. THE VEHICLE WAS TAKEN TO PLEASANTVILLE FORD (47 PLEASANTVILLE RD, PLEASANTVILLE, NY) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 165,000.

  5. Steering, Dec 11, 2018

    TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL HAD TO BE TURNED WITH FORCE TO TURN THE VEHICLE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL TORQUE SENSOR FAILED. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 81,000. *TT CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT DEALER AND HAD IT REPAIR AND WAS FINE UNTIL THERE WAS TRANSMISSION PROBLEM AND HAD THE CAR TOWED TO THE DEALER.*JB

  6. Steering, Nov 26, 2018

    TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND WAS NOT ABLE TO BE TURNED. THE VEHICLE WAS TOWED TO TASCA FORD SEEKONK (200 FALL RIVER AVE, SEEKONK, MA 02771, (800) 737-0435) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS CURRENTLY AT THE DEALER WAITING TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

  7. Steering, Nov 20, 2018

    AFTER COMPLETING MY SHOPPING AT FRED MEYER, I WENT TO START MY VEHICLE AND NOTICED THAT THE POWER STEERING WASN'T WORKING. I WAS STATIONARY WAITING TO BACK OUT OF MY PARKING SPACE. I TRIED A COUPLE OF TIMES TO SHUT THE VEHICLE OFF AND RESTART IT TO SEE IF THAT WOULD FIX THE PROBLEM. IT DID NOT. I WAS ABLE TO DRIVE HOME WITH MUCH DIFFICULTY TRYING TO STEER, BUT GOT IT HOME SAFELY. I CALLED MY LOCAL FORD DEALER AND THEY TOLD ME IT WAS PROBABLY THE ELECTRIC STEERING HAD GONE OUT. I WAS TOLD IT WILL COST ME AROUND $1200.00 TO REPAIR. THE STEERING COLUMN NEEDS TO BE REPLACED. FORD HAS HAD A PROBLEM WITH THIS FOR A LONG TIME. I HAD A 2010 FORD ESCAPE THAT HAD THE SAME THING HAPPEN TO IT. I SPENT THE MONEY TO FIX THAT ONE. I REALLY FEEL IT IS UNFAIR THAT I HAVE TO REPEAT THE SAME THING OVER AGAIN WITH THIS 2011. THIS IS A TOTAL DANGER FOR ANYONE DRIVING IT AND FORD NEEDS TO REPAIR THIS BEFORE ANYONE GETS SERIOUSLY HURT IN AN ACCIDENT. FORD SHOULD HAVE TO RECALL THIS VEHICLE AND MAKE THE NECESSARY REPAIRS SO THAT THIS DOES NOT HAPPEN AGAIN. I DO ASK THAT YOU INTERVENE AND MAKE FORD RECALL AND FIX THIS ISSUE. THERE IS A RECALL ON 2011 FORD ESCAPES FOR THIS, RECALL NUMBER 14V284000, BUT IT DOES NOT COVER THE DATE OF MANUFACTURE FOR MY PARTICULAR VEHICLE. THIS RECALL SHOULD INCLUDE MORE VEHICLES THAT WERE MANUFACTURED AT A LATER DATE.

  8. Steering, Nov 17, 2018

    LOSS OF POWER ASSISTED STEERING. WITHOUT WARNING THE STEERING WHEEL BECAME VERY HARD TO TURN. MY WIFE COULD NOT TURN THE WHEEL. THIS HAPPENED TWICE. HAPPENED DURING NORMAL DRIVING WHEN MAKING TURNS. BOTH TIMES IT REVERTED TO NORMAL OPERATION AFTER ABOUT 15 MINUTES. CONSIDER THIS LOSS OF STEERING A POTENTIALLY VERY DANGEROUS SITUATION

  9. Steering, Nov 15, 2018

    WHEN DRIVING MY CAR AT LOW SPEEDS, THE POWER STEERING UNIT LOCKS UP RANDOMLY AND UNPREDICTABLY ESPECIALLY WHEN ATTEMPTING TO MAKE A TURN. AFTER CONTACTING FORD ABOUT THE ISSUE, I LEARNED THAT THERE WAS A LARGE RECALL FOR ESCAPES FROM 2008-2011 MADE AT THE KANSAS CITY PLANT, WHERE MY ESCAPE WAS PRODUCED AT ACCORDING TO MY VIN NUMBER. HOWEVER, WHEN CONTACTING FORD ABOUT THIS ISSUE I WAS HAVING, THEY SAID THAT MY VIN DID NOT QUALIFY FOR A RECALL BECAUSE MY CAR WAS NOT PRODUCED IN THE SAME "BATCH" THAT THE RECALL IS FOR. THIS IS A DANGER TO BOTH MYSELF AND THE PUBLIC BECAUSE BEING UNABLE TO TURN MY STEERING WHEEL IS A HUGE SAFETY CONCERN. AFTER TAKING MY CAR TO A MECHANIC THEY EXPLAINED THAT MY STEERING COLUMN IS BROKEN, WHICH APPEARS HAPPENS FAIRLY OFTEN TO THIS MODEL OF ESCAPES.

  10. Steering, Nov 14, 2018

    TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. ONCE THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. THE CONTACT TOOK THE VEHICLE TO GARNET FORD (1610 WILMINGTON PIKE, WEST CHESTER, PA 19382, (610) 358-5600) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 140,000. *DT *DT*JB

  11. Steering, Nov 13, 2018

    TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED MORE THAN ONCE. THE CONTACT RESET THE COMPUTER BY TURNING THE VEHICLE OFF AND BACK ON; HOWEVER, THE FAILURE CONTINUED TO PROGRESS. IN ADDITION, THE ELECTRIC POWER STEERING WARNING INDICATOR FLASHED MORE THAN ONCE. THE DEALER (FRANKLIN FORD, 175 EAST CENTRAL STREET, FRANKLIN, MA 02038, (508) 570-4022) WAS NOTIFIED, BUT THE CONTACT HAD NOT APPROVED THEM TO DIAGNOSE THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), ALTHOUGH THE FAILURES WERE SIMILAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

  12. Steering, Nov 13, 2018

    TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHEN THE DRIVER ATTEMPTED TO MERGE INTO TRAFFIC, THE STEERING WHEEL FAILED TO TURN RIGHT OR LEFT. THE CONTACT WAS ABLE TO ASSIST THE DRIVER AND DROVE THE VEHICLE HOME; HOWEVER, THE STEERING WHEEL HAD TO BE TURNED WITH FORCE TO COMPLETE THE TURNS. THE CONTACT ALSO STATED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 196,000.

  13. Steering, Nov 2, 2018

    TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING AT HIGHWAY SPEEDS, THE ELECTRIC POWER STEERING FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO BOB MAXEY FORD, INC. (1833 E JEFFERSON AVE, DETROIT, MI 48207, (313) 392-9200) WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE DEALER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), ALTHOUGH THE FAILURES WERE THE SAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000. *TT*JB

  14. Steering, Oct 30, 2018

    POWER STEERING KEEPS FAILING. WOULD GO OUT ANYTIME, TURNING, TRAVELING DOWN FREEWAY , STREET, ANYWHERE . NEVER KOW WHEN IT WOULD HAPPEN. WOULD PULL OVER, TURN OFF CAR THEN START IT UP AGAIN. AND IT WOULD WORK AGAIN IT STARTED IN MAY AND FORD SAID IT HAD PROBLEMS WITH THE STEERING ON 2011 FORD ESCAPES BUT BECAUSE MY CAR WAS NOT MADE IN KANSAS CITY IT WASNT INCLUDED IN THE RECALL

  15. Steering, Oct 29, 2018

    MY STEERING WHEEL ASSIT LIGHT CAME ON IT'S HARD TO STEER MY CAR IT HAPPENED OVER NIGHT I HAD IT FOR LITTLE OVER 2 YEARS HAS ABOUT 85,000 MILES ON IT GOT IT WHEN IT HAD 32,000 MILES

  16. Steering, Oct 23, 2018

    TL* THE CONTACT OWNS A 2011 FORD ESCAPE. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL TORQUE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (HERB CHAMBERS FORD OF BRAINTREE, 75 GRANITE ST, BRAINTREE, MA) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V284000(STEERING). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 111,000.

  17. Steering, Oct 22, 2018

    I WAS DRIVING DOWN A CURVY ROAD AND MY POWER STEERING GOES OUT. I HAD TO REDUCE MY SPEED TO ABOUT 15 MPH TO GET TO GAS STATION. I TURNED CAR OFF AND IT BEGAN TO WORK AGAIN. NO CHECK ENGINE LIGHTS OF ANY TYPE CAME ON. IF I WOULD OF BEEN GOING AT A HIGHER SPEED AND IT GO OUT I COULD OF GOTTEN HURT. GOOD THING I DIDN'T HAVE MY CHILDREN IN THE CAR.

  18. Steering, Oct 20, 2018

    I HAVE HAD AT LEAST 5 INCIDENTS WHERE THE POWER STEERING WENT OUT ON MY CAR, EITHER WHILE STARTING OUT OR SUDDENLY WHEN DRIVING, MAKING IT EXTREMELY DIFFICULT AND I BELIEVE DANGEROUS TO DRIVE SAFELY. I FOUND OUT MY CAR FITS THE CRITERIA FOR A RECALL FOR THIS EXACT PROBLEM (A FORD ESCAPE, MODEL YEAR 2008-2011, MADE IN KANSAS CITY) EXCEPT WHEN I ENTERED MY VIN NUMBER TO CHECK ON THIS ON YOUR WEBSITE IT DID NOT REGISTER AS SUCH. I BELIEVE THIS IS A MISTAKE AND SHOULD BE CORRECTED..

  19. Steering, Oct 19, 2018

    POWER STEARING FAILURE

  20. Steering, Electrical system, Sep 24, 2018

    WHILE ON HIGHWAY TRAVELING TO CHICAGO, MY VEHICLE POWER STEERING FAILED. I COULD NOT TURN THE WHEEL WITHOUT GREAT DIFFICULTY. THE POWER STEERING IS ELECTRICAL SO CANNOT DRIVE WITHOUT POWER STEERING. HAD TO LEAVE CAR STRANDED IN SPRINGFIELD, ILLINOIS AT LANDMARK FORD AND PAY $50 PER DAY FOR RENTAL. IT IS A SAFETY RECALL 14S05 AND HAS FAILED IN HUNDREDS OF THOUSANDS OF CARS IN THE US AND CANADA. ACCORDING TO THE RECALL INFORMATION ONLINE AND MY CALLS TO DEALERSHIPS; MY CAR'S RECALL UPDATED THE SOFTWARE TO LET ME KNOW THE POWER STEERING WOULD FAIL. THEY DID NOT REPLACE THE TORQUE SENSOR WHICH IS THE ITEM THAT FAILED ON THE HIGHWAY AND MADE MY CAR NOT OPERATIONAL. IF YOUR TORQUE SENSOR FAILED PRIOR IT WAS REPLACED BY FORD UNDER THE RECALL - IF IT HADN'T FAILED BY THE TIME OF THE SOFTWARE UPDATE THE RECALL WAS CLOSED OUT. I HAVE FOUND ALL THIS OUT TODAY BEFORE MY CAR HAS BEEN FIXED. SO FORD WILL NOT FIX MY TORQUE SENSOR AND THE COST IS $617 PLUS THE RENTAL CAR AT $50 PER DAY. (MY CAR FAILED 5 HOURS FROM HOME) - I HAVE TO GO PICK IT UP WHEN IT IS FIXED. SINCE IT WAS A SAFETY RECALL AND THE TORQUE SENSOR HAD NOT BEEN PREVIOUSLY REPLACED, AND FORD KNEW THIS WAS A PROBLEM WITH 1.1 MILLION CARS, WHY SHOULD I HAVE TO PAY FOR A FAILED FAULTY PART? MY CAR ONLY HAS 74,000 MILES AND IS WELL MAINTAINED. THE CAR WAS NOT INVOLVED IN AN ACCIDENT BUT COULD HAVE BEEN VERY EASILY. HOWEVER, THE CAR WAS STRANDED 275 MILES FROM HOME AND FORD WILL NOT FIX THE FAULTY PART. IT IS A SAFETY ISSUE AND I AM VERY UNHAPPY. THE TORQUE SENSOR, STEERING COLUMN OR WHATEVER PARTS MAKE THIS CAR UNSAFE SHOULD HAVE BEEN TAKEN CARE OF UNDER THE RECALL. FORD NEEDS TO DO THE RIGHT THING. THERE COULD HAVE BEEN AN ACCIDENT AND LOSS OF LIVES. THIS IS UNACCEPTABLE.

  21. Steering, Sep 18, 2018

    TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING IN REVERSE, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO DON FRANKLIN FORD (576 HUDSON ST, COLUMBIA, KY 42728, 270-384-3076) WHERE IT WAS DIAGNOSED THAT THE ECU FAILED AND A NEW STEERING COLUMN NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE STEERING RECALL. THE FAILURE MILEAGE WAS 106,000.

  22. Steering, Sep 13, 2018

    STEERING GOING OUT FREEZES AND WONT TURN. REPLACED TIE RODS UPPER AND LOWER CONTROL ARMS. COST $1000. AND 2 DAYS LATER OUT AGAIN

  23. Steering, Sep 4, 2018

    TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE AND WAITED A FEW MINUTES. ONCE THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO CHAMPION FORD VOLVO (2502 W 26TH ST, ERIE, PA 16506, (814) 878-2500) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,410. **TR UPDATED 10/26/18*JB

  24. Steering, Aug 31, 2018

    TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING AT A LOW SPEED, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 174,000.

  25. Steering, Aug 24, 2018

    LOST POWER STEERING WHILE DRIVING TO WORK. THE CAR IS EXTREMELY DIFFICULT TO STEER AT THIS TIME. I FOUND A RECALL (14S05) FOR STEERING PROBLEMS WITH MY YEAR FORD ESCAPE, BUT MY VIN IS NOT AFFECTED. HOW CAN THAT BE, FORD? STAND BY YOUR PRODUCT!!