2011 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,316 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Escape model years with reports.
Of the 2011 reports, 38 involved a crash and 7 involved a fire. 38 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
Representative owner complaints: steering
409 reports, newest first. Show all
Steering, Apr 16, 2021
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE CONTACT STATED THAT THE POWER STEERING FUNCTIONALITY RETURNED AFTER THE VEHICLE WAS RESTARTED. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. LIBERTY FORD MAPLE HEIGHTS (5500 WARRENSVILLE CENTER RD, MAPLE HEIGHTS, OH 44137) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Steering, Apr 12, 2021
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF ELECTRONIC POWER STEERING ASSIST. THE VEHICLE WAS TAKEN TO MONACO FORD (767 NEW LONDON TURNPIKE, GLASTONBURY, CT 06033) AND DIAGNOSED WITH STEERING FAILURE. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE CONTACT STATED THAT THERE WAS A RECALL WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, HIS VIN WAS NOT INCLUDED HOWEVER, THE VEHICLE HAD EXPERIENCED THE FAILURE STATED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS 132,000.
Steering, Fuel/propulsion system, Apr 1, 2021
MY POWER STEERING ASSIST LIGHT IS ON AND I CAN NOT STEER MY VEHICLE. I GOT IN TO TAKE MY KIDS OUT AND I COULD NOT STEER. ITS TOO UNSAFE TO DRIVE, AND I READ THIS IS A KNOWN ISSUE WITH FORD UNDER STEERING ISSUE COMPLAINTS. IF MY VEHICLE IS COVERED TO BE REPAIRED UNDER A RECALL I WOULD LIKE TO KNOW THE NEXT STEP. ITS AROUND $1000 TO FIX AND I CAN NOT AFFORD THIS.
Steering, Mar 29, 2021
DRIVING ON THE INTERSTATE WHILE DRIVING 65MPH AND LOST POWER STEERING, (TRACTION CONTROL LED CAME ON) AND RIGHT TURN SIGNAL QUIT WORKING ALL TOGETHER - HAD TO HOLD IT TO PULL OFF THE SIDE OF THE ROAD. I HAVE ALREADY FIXED THIS ISSUE BEFORE, 4 YEARS AGO, FOR $2000. THEY QUOTED ME $2400 AGAIN, EVEN THOUGH THERE SEEMS TO BE A RECALL FOR THIS ISSUE WITH FORD ESCAPES (14S05), JUST NOT FOR MY VIN.
Steering, Fuel/propulsion system, Mar 26, 2021
THE POWER STEERING ASSIST FAILED ON MY 2011 FORD ESCAPE. STATIONARY WHEN HAPPENED. SO, FRUSTRATED THAT I CANT STEER IT AND HAVE TWO KIDS I NEED TO TOTE AROUND BUT ITS VERY UNSAFE AND I CANT DRIVE IT WITH MY KIDS IN THE CAR FOR SAFETY CONCERNS. ALSO MY FUEL INTAKE FAILED AND A WARNING LIGHT IS ON FOR IT. I READ THAT BOTH OF THESE EXACT ISSUES HAVE BEEN RECALLED ON THIS MODEL. PLEASE HELP.
Steering, Suspension, Power train, Mar 23, 2021
I HIT A BUMP IN THE ROAD AND WHEEL ON PASSENGER SIDE OF VEHICLE WHEN UP INTO WHEEL WELL. ALMOST HIT ONCOMING TRAFFIC WHEN I LOST ALL STEERING. I TOOK IT TO THE FORD DEALERSHIP VIA TOW TRUCK AND WAS TOLD THAT THE FRONT SUBFRAME WAS COMPLETELY ROTTEN AT 87,000 MILES DRIVER SIDE IS NOT FAR FROM BREAKING I WAS TOLD REPAIRS WOULD COST AS MUCH AS THE VEHICLE IS WORTH
Steering, Mar 15, 2021
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT AT SLOWER SPEEDS THE POWER STEERING INTERMITTENTLY FAILED TO OPERATE WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO DON HINDS FORD INC (12610 FORD DR, FISHERS, IN 46038) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE STEERING COLUMN. THE CONTACT THEN TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC WHO LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MECHANIC THEN REFERRED HER TO THE MANUFACTURER WHO INFORMED HER THAT THE VEHICLE WOULD NOT BE COVERED UNDER THE RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. Consumer stated vehicle was under construction during recall.
Steering, Mar 10, 2021
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING CEASED. THE VEHICLE WAS TOWED TO THORNHILL FORD (U.S. 119 NORTH 500 FORD FAIRLANE, CHAPMANVILLE, WV 25508) WHO INFORMED THE CONTACT THAT THE STEERING WHEEL LOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED WITH THE STEERING WHEEL MAKING A CLICKING SOUND. ADDITIONALLY, IT WAS MORE DIFFICULT TO STEER THE VEHICLE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Steering, Mar 5, 2021
WHILE DRIVING UPHILL ON THE ENTRANCE TO MY COLLEGE CAMPUS THE STEERING WHEEL FROZE AND I LOST ABILITY TO STEER THE VEHICLE. IT WAS VERY DIFFICULT TO TURN THE WHEEL TO GET IT INTO A PARKING SPOT. THANKFULLY I WASN'T ON THE GARDEN STATE PKWY WHEN THIS HAPPENED. I NEEDED TO HAVE IT TOWED BECAUSE IT WAS UNDRIVEABLE TO MY REPAIR SHOP FROM MY SCHOOL CAMPUS IN MONTCLAIR, NJ TO MONROE TWP, NJ. MY MECHANIC DID A DIAGNOSTIC AND ADVISED THERE WAS A RECALL (NHTSA CAMPAIGN 14V28400) AND FORD'S RECALL NUMBER 14S05. AFTER CONTACTING THE DEALER ABOUT THE RECALL I WAS ADVISED THERE WAS NO OPEN RECALL. MY LOCAL REPAIR SHOP ADVISED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP FOR DIAGNOSTIC. THEY TOO ADVISED NO RECALL AND ADVISED REPAIRS WILL COST $2700. WHY WOULD A RECALL COME UP ON VEHICLEHISTORY.COM AND SPECIFICALLY STATE 2011 FORD ESCAPE AND THIS NOT BE ELIGIBLE FOR MY VEHIICLE.
Steering, Mar 2, 2021
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE FROM A PARKED POSITION, THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT RESTARTED THE VEHICLE AND THE POWER STEERING STARTED WORKING AS DESIGNED. THE FAILURE RECURRED WHILE THE VEHICLE WAS AT A RED LIGHT. THE LIGHT TURNED GREEN AND THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND THE VEHICLE LOSS POWER STEERING ASSIST. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE PERSISTED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Steering, Feb 28, 2021
I STOPPED BEFORE ENTERING A TRAFFIC CIRCLE. WHEN STARTING AND TURNING RIGHT TO ENTER THE TRAFFIC CIRCLE, MY POWER STEERING SEIZED UP. IT DIDN'T JUST GO DEAD -- IT STARTED VIBRATING AND I COULD FEEL THE MOTOR ACTIVELY RESISTING ANY STEERING MOVEMENT. THERE WAS NO AUDIBLE WARNING AND NO WARNING LIGHTS ILLUMINATED ON MY DASHBOARD. ALL ELECTRONICS SEEMED TO OPERATE NORMALLY. WHEN I TURNED MY IGNITION OFF AND ON AGAIN, STEERING RETURNED TO NORMAL. THIS IS A LIFE-THREATENING SAFETY ISSUE. I HAVE NOT RECEIVED ANY RECALL NOTICES RELATED TO STEERING.
Steering, Feb 24, 2021
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT AT VEHICLE START-UP, THE STEERING WHEEL LOCKED AND WOULD NOT TURN. THE CONTACT RESTARTED THE VEHICLE AND THE STEERING WHEEL UNLOCKED HOWEVER, THE FAILURE PERSISTED. THE CONTACT DROVE THE VEHICLE TO THE LOCAL DEALER GABRIEL/JORDAN FORD (2400 US-59, LIVINGSTON, TX 77351) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A FAILURE WITH THE POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,567.
Steering, Feb 11, 2021
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE NEIGHBOR WAS DRIVING, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LAKELAND FORD LOCATED AT 1430 W MEMORIAL BLVD, LAKELAND, FL 33815, WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Jan 4, 2021
THE POWER STEERING HAS FAILED MULTIPLE TIMES. IT SEEMS TO HAPPEN WHENEVER I TAKE A HEAVY U-TURN. THE POWER STEERING GOES OUT AND AI HAVE NO CONTROL OVER MY STEERING. ACCORDING TO DEALERSHIPS THE POWER STEERING IS COMPUTERIZED, SO IS QUITE COSTLY TO FIX. BUT THIS IS A MAJOR SAFETY HAZARD WHEN DRIVING. THIS HAS HAPPENED ON CITY STREETS ONLY WHEN MAKING U-TURNS.
Steering, Jan 3, 2021
WHILE MAKING A RIGHT HAND TURN AT AN INTERSECTION PULLING OUT FROM A STOP SIGN. I WAS TURNING FROM A CITY STREET ONTO A HIGHWAY. THE POWER STEERING STOPPED WORKING MAKING THE VEHICLE HARD TO STEER AND ALMOST HITTING A STONE BARRIER BETWEEN THE LANES. THE VEHICLE WAS THEN PARKED AND TURNED OFF, AND LATER STARTED AND THE POWER STEERING HAD RETURNED. THIS WAS THE SECOND TIME THE POWER STEERING WAS LOST. THE FIRST TIME WAS ON A CITY STREET WHILE PULLING OUT FROM A PARKING SPOT AND VEHICLE WAS THEN PARKED. A SHORT TIME LATER THE VEHICLE WAS STARTED AND THE POWER STEERING HAD RETURNED. THIS HAS NOW HAPPENED A THIRD TIME WHILE BACKING OUT OF A PARKING SPOT THE POWER STEERING STOPPED WORKING , THE VEHICLE WAS PARKED AND SHUT OFF. IT WAS THEN LATER STARTED AND THE POWER STEERING HAD RETURNED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO HOOKED THE VEHICLE TO A CODE SCANNER AND FOUND THE CODE FOR THE POWER STEERING TORQUE SENSOR HAD MALFUNCTIONED.
Steering, Jan 2, 2021
WHILE DRIVING THE VEHICLE, THE POWER STEERING FAILED. I CONTINUED TO MY DESTINATION USING MANUAL STEERING AND PARKED THE VEHICLE. I COMPLETED MY ERRAND AND WHEN I STARTED THE VEHICLE THE POWER STEERING WAS WORKING. THE FOLLOWING DAY, I DROVE THE VEHICLE TO THE FORD DEALERSHIP WHERE MY WIFE BOUGHT IT TO HAVE IT CHECKED OUT BY THE SERVICE DEPARTMENT AND WAS TOLD THAT THE PROBLEM WAS WITH THE STEERING TORQUE SENSOR AND THAT IT SHOULD BE REPLACED. RATHER THAN REPAIR THE VEHICLE, WE TRADED IT IN FOR A NEW FORD ESCAPE.
Steering, Dec 5, 2020
POWER STEERING ASSIT FAULT SINCE LAST RECALL IT HAS NEVER DISAPPEARED AND THE STEERING IS STIFF.
Steering, Dec 3, 2020
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL WARNING LIGHT AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS DRIVABLE HOWEVER, THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. A DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE APPROXIMATELY 50,000.
Steering, Nov 30, 2020
MY POWER STEERING ASSIST IS LOST ON MY 2011 FORD ESCAPE. 915,000 OTHER FORDS HAVE HAD THIS ISSUE AND FORD HAS ALLOWED THIS RECALL. MY VIN# DOES NOT MATCH WITH THE CARS THAT FORD ALLOWS RECALLED. FORD TELLS ME THAT MY CAR WAS MFG. IN JUNE 2011 SO THIS POWER STEERING ASSIST WILL NOT HAPPEN. AND YET I HAD MY CAR TOWED BECAUSE MY POWER STEERING ASSIST WAS NOT WORKING. I AM AFRAID OF DRIVING MY CAR AS THIS ISSUE CREATES A DANGEROUS DRIVING SITUATION.
Steering, Nov 23, 2020
WHILE DRIVING, MY POWER STEERING WENT OUT TO WHERE I COULD NOT TURN THE STEERING WHEEL TO TURN A CORNER WHICH ALMOST LEAD TO ME AND MY HUSBAND GETTING HIT BY A SEMI TRUCK. THE CAR HAD BEEN RUNNING AND TURNING JUST FINE UP TO STOPPING AT THE STOP SIGN. ONCE I WENT TO TURN RIGHT, I COULDN'T TURN THE STEERING WHEEL AND WENT STRAIGHT THROUGH THE INTERSECTION INSTEAD WHICH IS WHEN I WAS ALMOST HIT BY A SEMI TRUCK THAT WAS HEADED IN THE OTHER DIRECTION BECAUSE I COULDN'T TURN RIGHT, MY CAR WENT STRAIGHT THE THE INTERSECTION. HAD TO TURN THE CAR OFF SIT FOR A FEW MINUTES, TURN IT BACK ON AND THEN IT WORKED. TOOK IT TO THE AUTO REPAIR SHOP 3 DAYS LATER AND IT HAPPENED AGAIN TO THEM. THE POWER STEERING JUST STOPS WORKING WHILE THE CAR IS ALREADY DRIVING DOWN THE ROAD WHICH IS NOT SAFE AT ALL. THANKFULLY I WAS NOT IN THE HIGHWAY YET. THERE IS A CURRENT RECALL FOR THIS POWER STEERING TORQUE ISSUE AND IT IS RECOMMENDED THAT THE WHOLE POWER STEERING CONTROL MODULE BE REPLACED. WAS TOLD BY FORD THAT THIS IS VIN SPECIFIC. HOWEVER, MY 2011 WAS MANUFACTURED IN KANSAS CITY AND CAME OFF THE MANUFACTURING LINE ON 9/27/2010. RECALL STATES THAT THIS AFFECTED 2011 FORD ESCAPES FROM THE KANSAS CITY PLANT THROUGH 9/16/2010. FORD WOULD NOT TELL ME WHEN THE STEERING COLUMN PORTION OF MY CAR WAS ACTUALLY CONSTRUCTED BEFORE COMING OFF THE LINE ON 9/27/2010 AND COULD NOT VERIFY PARTS THAT WERE USED IN THE STEERING COLUMN MODULE YET THE ISSUE THIS CAR IS HAVING MATCHES EXACTLY WHAT THAT RECALL WAS FOR. I DO THINK THIS RECALL NEEDS TO BE FURTHER EVALUATED AS IT HAS OBVIOUSLY EFFECTED MORE VEHICLES THAN FORD IS WILLING TO ADMIT OR LOOK INTO ESPECIALLY SINCE MY CAR'S MANUFACTURING DATE WAS ONLY 16 DAYS AFTER THE RECALL DATE FROM THE SAME MANUFACTURING PLANT OF KANSAS CITY.
Steering, Nov 23, 2020
I LOST POWER STEERING WHILE DRIVING ON THE HIGHWAY. I WAS SWITCHING LANES AND APPROACHING THE EXIT RAMP, WHEN I MY CAR ALERTED ME TO THE LOSS OF STEERING AND I HAD TO MANUALLY STEER THE CAR OFF THE HIGHWAY AND SAFELY ONTO A SIDE STREET.
Steering, Nov 14, 2020
POWER STEERING STOPS WORKING. VERY HARD TO STEER THE CAR, RETURNS AFTER SHUT OFF. ORIGINAL OWNER. THE FAULT HAPPENED WHILE VEHICLE WAS IN MOTION.
Steering, Nov 8, 2020
VEHICLE FELT SLIGHTLY STIFF IN STEERING. NEXT DAY OPERATED FINE UNTIL SWITCHED OFF AND LATER STARTED UP AGAIN, AT WHICH POINT STEERING WAS VERY STIFF (DANGEROUS TO DRIVE)! I THEN PARKED IT AND TURNED THE ENGINE OFF. LATER I STARTED THE ENGINE AND STEERING WAS AGAIN OK. SOMETIMES IT GETS HARD TO STEERING WHILE DRIVING...I NEVER KNOW WHEN THE STEERING WILL GO OUT. IT CHANGES AT DIFFERENT TIMES, AT DIFFERENT SPEEDS AND ON FLAT OR UNLEVEL STREETS. THIS IS A SAFETY RELATED DEFECT AND POSES A VERY DANGEROUS SITUATION! I HAVE FOUND MANY REPORTS OF THIS SAME ISSUE ON THE SAME AND SIMILAR VEHICLES. THE RECALL BEGAN ON JULY 18, 2014...FORD'S NUMBER FOR THIS RECALL IS 14S05.???
Steering, Nov 5, 2020
VEHICLE INTERMITTENT HARD TO STEER. STARTS UP FINE YOU DRIVE FOR A WHILE THEN CAR IS VERY HARD TO STEER. SHUT CAR OFF THEN CAR IS FINE. THEN A WEEK OR TWO LATER SAME ISSUE. CAR DOES NOT THROW ANY CODES.
Steering, Nov 5, 2020
I PURCHASED MY USED ESCAPE IN MARCH OF THIS YEAR. ITS A 2011. I HAVE HAD IT NOW FOR 8 MONTHS. 2 DAYS AGO MY CAR SHOWED A MSG "POWER STEER ASSIST FAULT" IT STILL DROVE FINE THAT NIGHT. THEN YESTERDAY MORNING MY CAR WAS INCREDIBLY HARD TO TURN. I LOOKED UP THE MSG AND GOT RECALL INFO. TOOK IT TO THE DEALER PAID $100 BUCKS FOR DIAGNOSTICS ON THE CAR. MY LAST $100. THEY GOT ERROR CODE B2278. IVE CALLED REPEATEDLY AND SEARCHED ONLINE. MY CAR WAS MANUFACTURED WHERE THE RECALLS WERE, THE ERROR CODES ARE THE SAME, AND IM BEING TOLD THAT THERE IS NO RECALL FOR MY VEHICLE. HOW IS THAT POSSIBLE WHEN THE EXACT CONDITIONS THAT OTHER RECALLS HAD MY CAR HAS? I DONT KNOW IF THE CAR HAD THE RECALL FIXED BEFORE, BC I BOUGHT IT USED. IDK IF THE DEALER KNEW. I JUST NEED HELP FIXING THIS. I USE MY CAR FOR WORK. I AM A MAIL CARRIER, AND DELIVERY DRIVER. I HAVE NO IDEA WHO TO GO TO FOR HELP.