2011 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,316 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Escape model years with reports.
Of the 2011 reports, 38 involved a crash and 7 involved a fire. 38 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
Representative owner complaints
1,316 reports, newest first.
Engine and engine cooling, Electrical system, Engine, Nov 25, 2013
NHTSA ACTION NUMBER - DP12006 VEHICLE STALLS GOING 65 MPH. ISSUE IS NOT COVERED UNDER THE 100,000 MILE WARRANTY WHY???? WHY HAS THERE NOT BEEN A RECALL ON THIS ISSUE?????? *TR
Vehicle speed control, Nov 25, 2013
I WAS DRIVING DOWN THE ROAD AND MY FORD ESCAPE JUST LOST ACCELERATION. EVERYTHING ELSE STAY ON, BUT I TRIED TO PRESS THE GAS PEDAL WITH NO RESPONSE AND NOTHING HAPPENED, THE VEHICLE JUST STOPPED. I TURNED OFF THE VEHICLE AND RESTARTED IT AND IT STARTED UP WITH NO PROBLEMS. IT HAPPENED AGAIN WHEN I WAS PULLING OUT OF A PARKING LOT, EXACT SAME THING. LUCKILY DURING BOTH EVENTS NO CARS WERE BEHIND ME AT THE TIME. *TR
Power train, Vehicle speed control, Nov 24, 2013
I WAS DRIVING DOWN I-5 AND 2011 FORD ESCAPE STARTED TO DECELERATE WHILE FOOT WAS ON THE GAS PEDAL. HAD TO SWITCH LANES AND EXIT HIGHWAY BEFORE I LOST MOMENTUM. NO ONE WAS INJURED IN THE PROCESS. SHUT IT OFF FOR ABOUT TEN MINUTES THEN TURNED IT OVER BUT IT STRUGGLED TO FIRE. WHEN STARTED WE DROVE STRAIGHT HOME AND PARKED IT. I THEN GOT ON THE COMPUTER TO RESEARCH THE ISSUE AND LOOKED UP ANY RECALLS ON THE VEHICLE. I FOUND ARFC AND SEEN ABOUT 270 OR MORE COMPLAINTS ABOUT THE SAME ISSUE. I'M CURIOUS WHY FORD DIDN'T RECALL THIS VEHICLE BECAUSE THAT IS A SAFETY CONCERN AND WITH SO MANY COMPLAINTS YOU THINK SOMETHING WOULD BE DONE. *TR
Power train, Nov 22, 2013
WHILE DRIVING ON A BUSY INTERSTATE IN THE CENTER LANE, MY 2011 FORD ESCAPE SUDDENLY MADE A JERKING MOTION, MADE A LOUD NOISE AND THEN STARTED SLOWING DOWN QUICKLY. I WAS PRESSING ON THE GAS PEDAL BUT THE CAR KEPT SLOWING DOWN. I WAS BARELY ABLE TO GET TO THE SHOULDER OF THE ROAD. I FEARED FOR MY LIFE WHILE DOING THIS. I THEN NOTICED A WRENCH SYMBOL LIT ON MY DASH. I CHECKED THE OWNERS MANUAL AND THE WRENCH SYMBOL SHOWED THROTTLE CONTROL/POWERTRAIN. SINCE I HAVE CERTIFIED PRE OWNED WARRANTY WITH FORD, I CALLED FOR ROADSIDE ASSISTANCE. WHILE WAITING ALMOST THREE HOURS IN THE RAIN FOR A TOW TRUCK AND SITTING ON THE SHOULDER OF THE ROAD, I WAS TERRIFIED. I WAS ALMOST HIT BY FIVE SEMIS. MY CAR WAS TOWED TO THE CLOSEST FORD DEALERSHIP. THE THROTTLE BODY WAS REPLACED. *TR
Vehicle speed control, Nov 22, 2013
CAR 4 MONTHS PAST WARRANTY, STUCK IN TRAFFIC WHEN SUDDENLY NOT GETTING GAS. DEALERSHIP SAYS IS THROTTLE BODY. SEE LOTS MORE COMPLAINTS SO WANTED TO REGISTER MINE TOO. *TR
Vehicle speed control, Fuel/propulsion system, Nov 22, 2013
I WAS ON I80 HEADING WESTBOUND THROUGH LINCOLN. ALL THE SUDDEN I FELT A THUMP AND LOST ALL ACCELERATION. I WAS IN THE CENTER LANE (OF THREE LANE TRAFFIC) AND WAS SURROUNDED BY SEMI TRUCKS. THANKFULLY I WAS ABLE TO GET MY HAZARD LIGHTS ON AND COAST OVER TO THE SHOULDER. I CALLED AAA FOR A TOW AND TOOK MY VEHICLE TO THE NEAREST FORD DEALER. I WAS ADVISED THAT I HAD A STUCK THROTTLE BODY. THEY SAID THIS IS QUITE COMMON FOR THIS YEAR/MAKE/MODEL OF VEHICLE. THEY REPLACED THE THROTTLE BODY UNDER WARRANTY AND SENT ME ON MY WAY. I FEEL VERY FORTUNATE THAT I WAS ABLE TO COAST TO THE SIDE OF THE INTERSTATE. I HAD RECENTLY TAKEN AN 1800 MILE ROAD TRIP WITH MY CHILDREN THROUGH DALLAS AND HOUSTON. I AM SO GRATEFUL THIS DIDN'T OCCUR ON OUR TRIP. *TR
Engine, Fuel/propulsion system, Nov 22, 2013
SEVERAL WEEKS EARLIER, AS A WAS STOPPED AT A TRAFFIC LIGHT, MY CAR STARTED BUCKING OR SURGING, FEELING AS THOUGH IT WAS GOING TO STALL. IT DID NOT STALL AT THAT POINT. A FEW MINUTES LATER, AS A WAS SLOWED DOWN BY A BUS, IT DID STALL. RESTARTED VERY EASILY AND I KEPT DRIVING. EVERY FEW DAYS, WE WOULD NOTICE THE SURGING, AND THE CHECK ENGINE LIGHT WAS ON. TOOK IT TO THE DEALER AND THE WAS TOLD THERE WAS A PROBLEM WITH THE FUEL SYSTEM, BUT THEY WEREN'T SURE WHAT EXACTLY. STALLED A SECOND TIME POST DEALER VISIT. THIS MORNING, AS I WAS IN MOTION AT 35 MILES AN HOUR, THE CAR SUDDENLY SHUT OFF. I COASTED VERY EASILY TO THE SHOULDER, BUT COULD NOT RESTART. CAR HAS BEEN TOWED TO THE LOCAL DEALER. AWAITING THEIR ANSWER, BUT SOUNDS VERY MUCH LIKE THE OTHER THROTTLE BODY ISSUES I'VE READ ON HERE. I'M FORTUNATE TO HAVE BEEN ON THE HIGHWAY YET, ESPECIALLY WITH MY YOUNG CHILD IN THE BACK SEAT. THIS WAS A SCARY SITUATION, AND I'M NOT PLEASED THAT THE PREVIOUS RECALL DID NOT INCLUDE THE 2011 MODEL YEAR. PLEASE REOPEN THE INVESTIGATION. *TR
Power train, Vehicle speed control, Nov 22, 2013
THE ESCAPE, WHILE DRIVING ON THE FREEWAY, STARTING IDLING HIGH, AND ALLOWED NO ACCELERATION. THIS HAPPENED IN OCTOBER, AND THEN AGAIN TODAY. IT HAS ALSO AT NUMEROUS TIMES, "SLIPPED" AND ACCELERATED VERY QUICKLY WHEN STARTING THE CAR. TODAY, IT HAPPENED AGAIN TWICE WHERE IT WAS IDLING VERY HIGH AND GAS PEDAL DIDN'T RESPOND. WE HAD TO TOW IT TO A DEALERSHIP WHERE WE WERE TOLD THAT THE THROTTLE BODY IS SHORTED OUT. *TR
Power train, Nov 21, 2013
THIS VEHICLE HAS NOW BEEN BACK TO THE DEALER THREE TIMES TO FIX THE ADAPTIVE TRANSMISSION. ON OCCASION THE VEHICLE LURCHES WHEN SHIFTING GEARS. THE PROBLEM IS ESPECIALLY ACUTE HAVING BACKED OUT OF THE GARAGE AND WHEN PUTTING THE CAR INTO DRIVE IN THE FIRST 300 FEET THE VEHICLE "KICKBACKS". THE DEALER CAN ONLY REBOOT THE ADAPTIVE TRANSMISSION. THIS RESETS THE CAR FOR ABOUT ONE WEEK AND AFTERWARDS THE VEHICLE GOES BACK TO THE HERKY JERK PATTERN BETWEEN GEARS. *TR
Vehicle speed control, Fuel/propulsion system, Nov 21, 2013
ACCELERATOR CEASED WORKING WHILE VEHICLE WAS IN MOTION. THIS WAS THE 3RD INSTANCE IN 2 MONTHS; HOWEVER, THE FIRST TIME THAT PUMPING THE ACCELERATOR FAILED TO CORRECT THE ISSUE. TURNING OFF THE ENGINE AND RESTARTING THE VEHICLE WAS REQUIRED TO CORRECT AT THIS POINT. REQUIRED THE REPLACEMENT OF THE THROTTLE BODY. *TR
Vehicle speed control, Engine, Nov 21, 2013
WHILE DRIVING IN THE MIDDLE LANE OF I 85 THE ENGINE TURNED OFF. I COULD NOT ACCELERATE. THE RIGHT LANE BECAME CLEAR AND I COASTED THE CAR ONTO THE SHOULDER OF THE ROAD. THIS WAS A TERRIFYING EXPERIENCE ESPECIALLY AT THIS SPEED WITH CARS BEHIND ME. *TR
Vehicle speed control, Engine, Nov 19, 2013
THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. BOTH TIME I WAS ON MY WAY TO WORK. THE FIRST TIME I WAS GOING ABOUT 45MPH TURNING ON THE STREET TO MY OFFICE AND THE ENGINE DIES. I HAVE NO POWER. I AM PRESSING ON THE GAS AND NOTHING. I STOP THE CAR AND PIT IT IN PARK. I RESTART THE CAR AND IT STARTS RIGHT UP. I THINK OH NO BIG DEAL MAYBE I HAVE A BAD TANK OF GAS. MAYBE THE ENGINE WAS NOT GETTING ANY FUEL. DID NOT THINK TOO MUCH INTO THE PROBLEM THIS MORNING IT HAPPENS AGAIN! EXCEPT I WAS GOING A LOT FASTER AND I WAS ON THE HIGHWAY. I AM GOING ABOUT 65MPH AND 10 MINUTE AWAY FROM WORK. I AM IN THE FAR LEFT LANE AND THE ENGINE DIES. I INSTANTLY PANIC AND NEED TO GET OVER FIVE LANES OF TRAFFIC. I PUT MY FLASHERS ON LUCKILY I STILL HAVE POWER FOR THOSE. I WAS ABLE TO GET OVER ON THE SIDE OF THE ROAD BEFORE I CAME TO A COMPLETE STOP. I PUT IT IN PARK AND TAKE THE KEY OUT. SIT THERE FOR A MINUTE WHILE I CATCH MY BREATH BECAUSE I JUST CROSSED 5 LANES OF RUSH HOUR TRAFFIC WITH A ENGINE THAT IS NOT ON. I PUT THE KEY IN AND IT STARTS RIGHT UP. I PRESS ON THE GAS AND I HAVE POWER AGAIN. WHY IS THIS HAPPENING? I HAVE BEEN READING ONLINE ABOUT THIS PROBLEM AND IT SOUNDS LIKE THIS IS HAPPENING TO A LOT OF US. FORD IS WRONG FOR NOT COMING OUT WITH A RECALL BY NOW. *TR
Vehicle speed control, Nov 18, 2013
ON 2 SEPARATE OCCASIONS ON 11-14-13, THE 2011 FORD ESCAPE LOST THROTTLE POWER AND NEEDED TO BE SHUT OFF AND RESTARTED, IN ORDER TO GAIN THROTTLE BACK. THE 1ST INCIDENT HAPPENED WHEN MY WIFE WAS DRIVING APPROX. 35 MPH, ON LOCAL ROADS. THIS OCCURRED AT 8:00AM ON THE 14TH. THE 2ND INCIDENT OCCURRED AT APPROX. 11:30 AM ON THE 14TH WHILE I WAS DRIVING 65 MPH ON INTERSTATE 81. VERY DANGEROUS ISSUE. PULLED ASIDE BOTH TIMES AND RESTARTED CAR TO REGAIN THROTTLE. A WRENCH ICON APPEARED BOTH TIMES. THIS IS A SIGNIFICANTLY DANGEROUS ISSUE. I HAD A LOCAL GARAGE ASSESS AND WAS DIRECTED TO FORD DEALERSHIP WHERE I PURCHASED CAR. APPT, FOR 11-19-13 AT COCCIA FORD IN WILKES-BARRE, PA. *TR
Fuel system, Gasoline, Power train, Nov 18, 2013
TURNING OFF THE FEEDER ROAD OF THE FREEWAY AND THE VEHICLE SHOOK AND WAS UNABLE TO APPLY THE GAS. THE ENGINE WAS ON BUT THE CAR WOULD NOT MOVE. THE WRENCH LIGHT CAME ON. HAVE BEEN TOLD THIS IS A THROTTLE BODY ISSUE AND IT IS NOT COVERED UNDER MY EXTENDED WARRANTY. *TR
Engine, Fuel/propulsion system, Nov 17, 2013
VEHICLE CUT OFF WHILE DRIVING 65MPH ON HIGHWAY WITH NO WARNING. *TR
Power train, Engine, Fuel/propulsion system, Nov 17, 2013
I WAS DRIVING ON I-75 SOUTH, ATLANTA AREA, 55 MPH, WHEN MY FORD ESCAPE 2011 LOST ALL POWER AND I COASTED TO SIDE OF ROAD DURING RUSH HOUR --- VERY SCARY, AND VERY DANGEROUS. TOOK VEHICLE TO FORD SERVICE AND WAS CHARGED $474.15 TO REPLACE DEFECTIVE THROTTLE BODY (NOT COVERED UNDER TRANSMISSION, ENGINE, POWERTRAIN WARRANTY). READ ON-LINE THAT THERE ARE MANY OTHER FORD OWNERS EXPERIENCING THIS SAME DANGEROUS PROBLEM. SURE HOPE YOU WILL WARN OTHER FORD OWNERS AND ORGANIZE A RECALL. PLEASE LET ME KNOW IF THERE IS ANYONE ELSE I CAN CONTACT TO MOVE A RECALL FORWARD. *TR
Vehicle speed control, Nov 13, 2013
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT WAS DRIVING 80 MPH WHEN THE VEHICLE FAILED TO ACCELERATE. THE WRENCH WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Vehicle speed control, Fuel/propulsion system, Nov 12, 2013
I STARTED ACCELERATING AFTER BEING AT A COMPLETE STOP AT A LIGHT. HALFWAY THROUGH THE INTERSECTION, THE THROTTLE LOST POWER AND I COULD NO LONGER ACCELERATE. THE WRENCH LIGHT CAME ON AND I HAD TO COAST OVER TO THE SIDE OF THE ROAD WITH MY HAZARDS ON UNTIL I COULD GET OUT OF TRAFFIC. AS I APPLIED THE BREAKS AND THE CAR SLOWED DOWN, IT STARTED SHAKING UNTIL I COULD PUT THE CAR IN PARK. I THEN TURNED OFF THE ENGINE FOR ABOUT 30 SECONDS. WHEN I RESTARTED THE ENGINE, IT TOOK LONGER THAN USUAL TO START BUT SEEMED TO BE RUNNING FINE AND WAS NOT SHAKING. AFTER WAITING FOR IT TO RUN WITHOUT PROBLEM, I SLOWLY ACCELERATED THE CAR TO CONTINUE MY COMMUTE. WITHIN 2 MINUTES OF DRIVING, THE ISSUE OCCURRED AGAIN AND BOTH THE WRENCH LIGHT AND THE CHECK ENGINE LIGHT CAME ON. I ONCE AGAIN PULLED OVER, STOPPED THE CAR, AND TURNED OFF THE ENGINE. AFTER I RESTARTED THE CAR, I DROVE TO A GAS STATION WHO WAS ABLE TO HOOK UP THE ENGINE TO A COMPUTER SCANNER. THE TECHNICIAN CAME BACK WITH WHAT HE SAID WAS AN " O2 SENSOR CODE." HE CHECKED MY FLUIDS AND RESET THE COMPUTER TO TURN OFF THE CHECK ENGINE LIGHT AND SAID I SHOULD BE FINE TO DRIVE THE 30 MILES HOME BUT SHOULD GET IT CHECKED OUT ASAP. WITHIN 20 MILES OF DRIVING, THE INCIDENT HAPPENED AGAIN. SO I TOOK IT TO THE DEALER. SINCE THE CHECK ENGINE LIGHT WAS RESET, THERE IS NO RECORD OF THE CODE THAT CAME UP, SO THE DEALER SPENT AN HOUR TRYING TO GET IT TO ACT UP BUT HAS HAD NO LUCK. THE SERVICE ADVISOR DID SAY THAT ALTHOUGH THEY CANNOT GET THE CAR TO REPEAT THE PROBLEM, THEY HIGHLY SUSPECT THAT THE THROTTLE BODY NEEDS TO BE REPLACED. *TR
Vehicle speed control, Engine, Nov 11, 2013
WHILE I WAS DRIVING THE ENGINE STALLED DOWN SO PULLED OFF THE ROAD ENGINE WAS STILL RUNNING BUT RUNNING ROUGH AND NO THROTTLE RESPONSE I SHUT THE ENGINE OFF THEN STARTED IT BACK UP AND EVERYTHING WAS FINE SO DROVE OFF. LATER THAT SAME DAY IT DID IT AGAIN. NEXT DAY BROUGHT TO FORD DEALERSHIP AND THEY HAD IT FOR A WEEK TRYING TO GET IT TO DO THE SAME THING FOR THEM BUT NEVER DID SO I PICKED IT BACK UP AND WAS A COUPLE MILES AWAY AND IT STALLED ON ME AGAIN BROUGHT IT BACK TO THE DEALERSHIP THEY KEPT IT OVER NIGHT AGAIN AND NEXT DAY TOLD ME IT STALLED ON THEM AND SAID I NEED A NEW THROTTLE BODY BUT WAS ON BACK ORDER. SO HERE I AM ALMOST THREE MONTHS LATER AND STILL NO PART AND TODAY NOV. 11 2013 I HAD THE ENGINE STALL ON ME 8 TIMES. *TR
Fuel system, Gasoline, Electrical system, Vehicle speed control, Nov 10, 2013
WHILE DRIVING ALONG HIGHWAY, MY GAS PEDAL SUDDENLY BECAME COMPLETELY UNRESPONSIVE. WAS LUCKILY ABLE TO COAST OFF TO SHOULDER OF THE HIGHWAY AND SUV BEGAN TO IDLE EXTREMELY ROUGHLY. RESTARTED VEHICLE AND WAS ABLE TO DRIVE HOME WITHOUT ADDITIONAL PROBLEMS. RESEARCHED ISSUE TODAY AND FOUND NUMEROUS EXAMPLES OF THIS PROBLEM. ISSUE SHOULD BE RECALLED!! *TR
Engine, Nov 6, 2013
WHILE DRIVING AT 45 MPH ENGINE LOST POWER MAINTENANCE AND CHECK ENGINE LIGHT CAME ON. AFTER STOPPING AND SHUTTING DOWN THE ENGINE. ENGINE WAS HARD TO RESTART. ENGINE STARTED AND I RESUMED DRIVING. NOW THIS IS A REGULAR OCCURRENCE HAPPENING WITH NO WARNING. THE CODE IN THE COMPUTER IS P2112, THROTTLE ACTUATOR CONTROL SYSTEM STUCK CLOSED. IT HAPPENS AT VARIOUS SPEED INCLUDING INTERSTATE SPEEDS. WHILE LOOKING FOR A REPLACEMENT PART I FOUND THIS IS HAPPENING TO A LOT OF ESCAPE OWNERS AND A RECALL WAS ISSUED FOR EARLIER MODELS. IT APPEARS TO ME FORD HAS YET TO FIX THE PROBLEM. I AM RELUCTANT TO INVEST THE $500-$600 FOR THE REPAIR IF IT IS JUST GOING TO HAPPEN AGAIN. *TR
Power train, Electrical system, Engine, Nov 2, 2013
DRIVING NORMAL SPEED, WITHOUT WARNING, "WRENCH ICON" APPEARS AND GAS PEDAL FAILS TO RESPOND. COAST TO STOP IN A PARKING LOT. SHUT OFF ENGINE, RESTART VEHICLE AND IT DRIVES NORMAL FOR REMAINDER OF 2 MILE TRIP. START NEXT ERRAND AND SAME THING HAPPENS. SOUNDS LIKE THE THROTTLE BODY FAILURE AND LIMP MODE THAT I HAVE BEEN RESEARCHING ONLINE. *TR
Power train, Nov 2, 2013
DRIVING IN THE CENTER LANE OF A 3-LANE HIGHWAY I HEARD A LOUD "THUNK" FROM THE ENGINE COMPARTMENT & FELT THE VEHICLE SUDDENLY SLOWING DOWN. WHEN I STEPPED ON THE ACCELERATOR, I FELT NO RESPONSE & LOOKED AT THE DASH TO SEE THE WRENCH LIGHT ON. I LOOKED OVER TO MAKE SURE THE GEAR SHIFT WAS STILL IN DRIVE, THINKING MAYBE IT HAS SLIPPED INTO NEUTRAL. I STEPPED ON THE ACCELERATOR AGAIN - NOTHING. VEHICLE HAD A STRONG SHAKING/VIBRATION I WAS ABLE TO COAST TO THE SHOULDER OUT OF TRAFFIC. I SHUT THE CAR OFF & WAS ABLE TO ABLE TO RESTART WITHOUT THE WRENCH LIGHT COMING ON AGAIN. I WILL BE TAKING THE CAR TO FORD DEALER TO BE CHECKED BECAUSE "STALLING" ON A MAJOR HIGHWAY IS NOT SOMETHING I WANT TO EXPERIENCE AGAIN. HOPE THEY FIX THIS PROBLEM!!!! *TR
Electrical system, Vehicle speed control, Nov 2, 2013
I COULD'VE [XXX] DIED. I WAS ON A BUSY HIGHWAY WHEN MY CAR DIED LIKE THE BATTERY WAS DIED BUT THE BATTERY WAS FINE AND I HAD GAS. I TOOK MY FORD ESCAPE INTO THE DEALERSHIP TO SEE WHAT THE PROBLEM WAS. MY SUV NEEDED SOMETHING TO DO WITH THE THROTTLE. IM NOT VERY HAPPY THAT I WILL NEED TO PAY 600 DOLLAR TO FIX SOMETHING THAT OTHERS WITH A FORD ESCAPE ARE HAVING THE SAME PROBLEM. FORD NEEDS TO RECALL THE FORD ESCAPES ASAP OR GIVE PEOPLE A REFUND OR DISCOUNT OR YOUR COMPANY WILL LOSE ALOT OF CUSTOMERS BECAUSE FORD WONT TAKE RESPONSIBILITY FOR THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Engine, Oct 31, 2013
THROTTLE BODY NEEDED TO BE REPLACED DRIVING ON THE HIGHWAY AT ABOUT 65MPH, THE CAR GAVE A SMALL JERK AND THE WRENCH ICON ILLUMINATED, THE CAR APPEARED TO STILL HAVE POWER BUT THERE WAS NO ABILITY TO ACCELERATE. LUCKILY I WAS ABLE TO MOVE OVER TWO LANES OF BUSY, SPEEDY TRAFFIC (AS THERE WAS NO LEFT SIDE SHOULDER) AND PULL OFF WITHOUT CAUSING AN ACCIDENT. I TURNED THE VEHICLE OFF THEN RESTARTED IT, IT APPEARED TO RUN OKAY AFTER THAT UNTIL ABOUT 3 MILES LATER THE EXACT THING OCCURRED AGAIN. THIS HAPPENED THREE TIMES ON THE HIGHWAY AND ONCE I WAS ABLE TO EXIT IT HAPPENED ONCE AGAIN ON A RURAL ROAD AT ABOUT 35-40MPH. I CALLED FOR SERVICE AND TOOK THE CAR IN THE NEXT DAY, WHILE ON THE WAY TO THE DEALER, THE CAR DID THE SAME THING ONCE MORE - AT ABOUT 45 MPH. THIS WAS AN EXTREMELY NERVE-WRACKING EXPERIENCE, ESPECIALLY WHILE IN HEAVY TRAFFIC ON THE FREEWAY - IT COULD HAVE EASILY CAUSE AN ACCIDENT AND TURNED OUT MUCH WORSE. ONCE THE DEALER CALLED ME TO TELL ME WHAT THE ISSUE WAS I LOOKED ONLINE TO SEE IF I COULD FIND ANY INFORMATION AND CAME ACROSS HUNDREDS OF OTHER COMPLAINTS, ALMOST EXACTLY THE SAME EXPERIENCE I HAD. I FEEL, BASED ON THE NUMBER OF COMPLAINTS I HAVE READ AND THE NEED FOR SO MANY PEOPLE TO HAVE THIS PART REPLACED IT SHOULD BE A FORMAL RECALL BY FORD AND NOT SOMETHING THAT THE CONSUMER HAS TO PAY FOR, AS I AM NOW. IT'S ONLY A MATTER OF TIME BEFORE THIS SITUATION OCCURS AND CAUSES SERIOUS INJURY OR DEATH, IF THAT HASN'T ALREADY HAPPENED. *TR