2011 Ford Escape
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,316 owner complaints filed for this model year. This is the 10th highest complaint count among 26 Escape model years with reports.
Of the 2011 reports, 38 involved a crash and 7 involved a fire. 38 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpOct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
Campaign 16V777000 on NHTSA.gov
Suspension, front, wheel bearingJun 3, 2015
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Campaign 15E045000 on NHTSA.gov
Steering, electric power assist systemMay 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Campaign 14V284000 on NHTSA.gov
Representative owner complaints
1,316 reports, newest first.
Power train, Aug 4, 2013
I WAS DRIVING MY 2011 FORD ESCAPE ON A CROWDED I-4 AROUND ORLANDO FLORIDA WHEN I COMPLETELY LOST POWER ON MY VEHICLE. I WAS ABLE TO SAFELY PULL OFF TO THE SIDE OF THE ROAD. AS I BROUGHT THE CAR TO A STOP (BRAKING), THE CAR JERKED FORWARD BEFORE STOPPING. I SHUT OFF THE CAR, AND SAT FOR A FEW MOMENTS, WONDERING WHAT TO DO. THE DASH SHOWED A WRENCH SYMBOL, SO I CHECKED THE MANUAL TO SEE WHAT IT MEANT. IT SAID SOMETHING ABOUT A FAULT AND THE POWERTRAIN. I CHECKED TO SEE IF THE CAR WOULD RESTART AND IT DID. I CONTINUED TO DRIVE, AND APPROXIMATELY 10-15 MINUTES LATER IT DID IT AGAIN. THIS TIME THE CHECK ENGINE LIGHT CAME ON AS WELL. I MADE IT TO MY DESTINATION AND CALLED MY HUSBAND. HE CHECKED THE INTERNET TO SEE IF ANYONE ELSE HAD THIS PROBLEM AND WAS SHOCKED TO SEE ALL THE COMPLAINTS ABOUT THIS. THANKFULLY, HE READ THAT IF I STAYED UNDER 60 MPH AND DIDN'T DRIVE TOO LONG IT SHOULDN'T HAPPEN AGAIN. I TOOK THE BACK WAY HOME AND ALTHOUGH IT WAS MUCH LONGER I MADE IT WITHOUT A FURTHER PROBLEM. WHY IS THIS PROBLEM PART(THROTTLE VALVE) NOT RECALLED. AND MOST IMPORTANTLY, AND FOR SAFETY REASONS WHY AREN'T THE OWNERS OF THESE 2011 ESCAPE'S MADE IMMEDIATELY AWARE OF THIS HAZARD. THIS WAS THE CLOSEST I CAME TO A FATAL ACCIDENT AND NOT NECESSARILY MY OWN. *TR
Vehicle speed control, Fuel/propulsion system, Aug 4, 2013
WHILE ACCELERATING FROM A STOPPED POSITION THE GAS PEDAL STOPPED WORKING AND THE CAR CAME TO AN IDLE SPEED IN TRAFFIC. I EXITED HIGHWAY AND IDLED ONTO THE RAMP TO THE NEAREST PARKING LOT. AFTER TURNING THE CAR OFF FOR A WHILE AND TRIED TO RESTART WITH HESITATION AND WAS ABLE TO DRIVE HOME AND TO THE NEAREST FORD DEALERSHIP THE NEXT DAY.(CROSSROADS FORD- INDIAN TRAIL, NC) THE SERVICE DEPARTMENT CLEANED THE INJECTORS AND FUEL THROTTLE BODY ALONG WITH A OIL CHANGE AND TRANSMISSION FLUSH.($300) THE CAR STILL HAD A IDLING ISSUE BUT I THOUGHT IT WAS JUST LEFT OVER RESIDUE CLEANING ITSELF OUT.( I HAVE COMPLAINED OF SHIFTING PROBLEMS/ACCELERATION PROBLEMS WITH CAR SINCE PURCHASE IN 2011. I HAVE TAKEN IT INTO KEITH HAWTHORNE FORD OF BELMONT (WHERE PURCHASED) SEVERAL TIMES WITH THIS COMPLAINT. NOTHING COULD EVER BE FOUND.) THE SECOND INCIDENT DATE IS 8-2-13. I WAS ON HWY 74 IN INDIAN TRAIL AND HAD PULLED OUT AHEAD OF TRAFFIC LEAVING A STOP LIGHT WITH PLENTY OF TIME TO ACCELERATE TO SPEED AND THE GAS PEDAL STOPPED WORKING AGAIN. I PUT MY FLASHERS ON AND IDLED TO THE NEXT PARKING LOT ON THE RIGHT WHICH WAS A FOOD LION SHOPPING CENTER. I WAS ALMOST REAR-ENDED BY A RED & WHITE TRACTOR TRAILER BECAUSE HE COULDN'T SLOW DOWN IN TIME, IT JUST WAS ABLE TO GET IN THE LEFT LANE BEFORE HITTING ME. SEVERAL CARS WERE BACKED UP AND SLAMMING ON BRAKES TO KEEP FROM HITTING ME. THERE WAS NO SAFE PLACE TO PULL OVER SO I HAD TO IDLE TO THE PARKING LOT. I TURNED THE CAR OFF AS IN THE EARLIER INCIDENT AND GOT IT RESTARTED AND WAS ABLE TO DRIVE IT THE MILE OR 2 BACK TO CROSSROADS FORD. I RECEIVED A CALL TODAY FROM THE SERVICE STAFF THAT THE FUEL THROTTLE BODY NEEDED TO BE REPLACED AND IT WOULD COST AN ADDITIONAL $500 TO WHICH THEY WOULD DEDUCT $100 FOR THE SERVICE PERFORMED 2 DAYS EARLIER. THE CAR REMAINS AT THE CROSSROADS FORD WHILE I AWAIT A CALL FROM A CUSTOMER SERVICE AGENT FOR THIS ISSUE. *TR
Vehicle speed control, Engine, Aug 3, 2013
WHETHER I DRIVING IN DOWNTOWN TRAFFIC OR HIGHWAY MY FORD ESCAPE WOULD START HESITATION. COULD NOT GET A CHARGE FROM TO DRIVE SUV. OR MY ESCAPE WOULD POWER AND THE ENGINE WOULD DIE WHILE DRIVING OR WHEN I WAS PULLING OUT FROM INTERSECTION. I TOOK FORD ESCAPE TO A FORD DEALERSHIP THEY DID WHATEVER TEST AND TOLD ME THEY WOULD HAVE TO ORDER PART. TWO WEEKS OF WAITING FOR PART TO ARRIVE AND STILL NO PART DEALERSHIP TOLD ME PART WAS ON A STATE ORDER BECAUSE I WAS IN FLORIDA WHEN THIS HAPPENED AND I WAS FROM ILLINOIS WITH MY TRIP ENDING AND NEEDED TO GET HOME. I FELT DEALERSHIP WAS GIVING ME RUN AROUND SO I CALLED MAIN HEADQUARTERS IN DETROIT, MICHIGAN AND WAS TOLD THE THROTTLE BODY WAS ON BACK ORDER BECAUSE FORD WAS HAVING PROBLEMS FIGURING OUT PROBLEM AND THEREFORE COULD NOT SEND PART BECAUSE THEY DIDN'T HAVE A CORRECTED THROTTLE BODY PART TO SEND. I ASKED IF FORD WAS DOING A RECALL ON ESCAPE AND WAS TOLD NOT AT THIS TIME. I RECEIVED A CALLED FROM FORD MOTOR CO. ABOUT 2 DAYS LATER TELLING ME THE PART WOULD BE SENT TO DEALERSHIP BY WEDNESDAY OF FOLLOWING WEEK AND THAT A CALL WAS ALSO PLACED TO DEALERSHIP TO INFORM THEM THE PART WAS FOR MY ESCAPE NOT THE TWO FORD ESCAPES WITH SAME PROBLEM THAT WERE AHEAD OF MINE. BY THE FOLLOWING WEEK ON WEDNESDAY MY FORD ESCAPE WAS REPAIRED AND I WAS ABLE TO DRIVE HOME BACK TO ILLINOIS. TO THIS DAY I AM NOT SURE IF I HAVE A REPLACEMENT PART THAT HAS FIXED THE PROBLEM OR IF FORD MOTOR CO. SENT ME THE SAME PART THAT WILL AGAIN BREAK DOWN ON ME. I HAVE KEPT TRACK OF ALL PHONE CALLS I MADE DATE TIME AND WHO I SPOKE WITH AND ALSO THE CALLS FROM FORD MOTOR CO. TO ME. NEEDLESS TO SAY I AM VERY DISAPPOINTED WITH THE WHOLE MATTER AND I AM FILING THIS COMPLAINT. *TR
Power train, Electrical system, Engine, Aug 3, 2013
WAS DRIVING ON HIGHWAY AT 55 MPH, THE WRENCH LIGHT CAME ON DASHBOARD AND THE CAR STARTED DECELERATING. WOULD NOT ACCELERATE, HAD TO PULL OVER, TURN CAR OFF, THEN BACK ON, IN ORDER FOR CAR TO ACCELERATE AGAIN. SECOND INCIDENT SEEMED LIKE CAR'S POWER COMPLETELY SHUT OFF AND WOULD NOT COME BACK ON AGAIN AFTER A ROUGH IDLING STOP. *TR
Engine, Fuel/propulsion system, Aug 3, 2013
MY WIFE WAS DRIVING APPROXIMATELY 50 MPH WHEN GAS PEDAL ON 2011 FORD ESCAPE V6 BECAME UNRESPONSIVE. GOT VEHICLE TO SHOULDER AFTER ALMOST CRASHING IN TRAFFIC. RED WRENCH LIGHT ON DASHBOARD WAS ON. TURNED VEHICLE OFF THEN RESTARTED AND APPEARED TO BE OK. DROVE HOME APPROX. 10 MILES. TOOK TO DEALER WHO CHECKED CODES AND FOUND NOTHING WRONG. TOLD US THE ONLY WAY TO GET THE CODE WAS TO HAVE IT TOWED IN WITHOUT A RESTART BECAUSE COMPUTER DOES NOT STORE WRENCH LIGHT INDICATOR CODES. RESTARTING CLEARS THE CODE. LOCAL FORD DEALER WAS NOT HELPFUL. INVESTIGATED THIS PROBLEM AND FOUND THAT WAS MOST LIKELY A THROTTLE BODY PROBLEM. THERE ARE MANY OWNERS WITH THE SAME ISSUE. IT IS ON THE SHORT LIST FOR A RECALL. PURCHASED AN OBD II SENSOR AND PLUGGED IN WHILE DRIVING TO GET THE CODE. PROBLEM HAPPENED AGAIN WITH A FAULT CODE OF P2111 - THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. *TR
Power train, Engine, Aug 3, 2013
WHILE DRIVING MY 2011 FORD ESCAPE TO WORK WHEN ALL OF THE SUDDEN IT LOST POWER. MY FIRST THOUGHT WAS THAT THE ENGINE HAD DIED, BUT WHEN I LOOKED DOWN I SAW THAT IT WAS STILL BOUNCING BETWEEN 500 AND 1000 RPM. I ALSO NOTICED THAT THE RED WRENCH LIGHT HAD COME ON. I WAS ABLE TO GET THE CAR PULLED OVER INTO A PARKING LOT. I WAS NOT SURE WHAT WAS GOING ON SO I SHUT THE CAR OFF. A MINUTE OR TWO LATER I STARTED THE CAR AND IT STARTED RIGHT UP. I THEN CONTINUED ON TO WORK BUT AFTER EXCITING THE FREEWAY I STOPPED AT A RED LIGHT WHEN I WENT TO ACCELERATE FROM THE LIGHT THE CAR DID THE SAME THING. I WAS ABLE TO PULL OVER AND DID THE SAME AS BEFORE. I MADE IT TO WORK WITH NO FURTHER ISSUES THIS TIME THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. THAT AFTERNOON I TOOK THE CAR TO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY ASKED ME TO BRING IT BY THE NEXT MORNING. I DROVE THE CAR HOME FROM THERE WITH NO INCIDENT. THE NEXT MORNING I TOOK THE ESCAPE BACK TO THE DEALERSHIP AFTER WAITING FOR ABOUT THREE HOURS THE TOLD ME THAT THERE WAS A PROBLEM WITH THE THROTTLE BODY. I PROCEEDED TO DRIVE THE CAR HOME AND I ENDED UP HAVING THE SAME ISSUE WITH THE CARE GOING INTO WHAT I GUESS THE CALL SAFE MODE. I WAS AS BEFORE ABLE TO SHUT THE CAR DOWN AND START IT BACK UP AGAIN. THIS HAPPEN GOING ACROSS A TWO LANE BRIDGE IN TRAFFIC LUCKILY THE CAR BEHIND ME WAS FAR ENOUGH BEHIND ME THAT THE DID NOT RUN INTO ME BUT CAME REAL CLOSE. *TR
Power train, Fuel/propulsion system, Aug 2, 2013
DRIVING APPROXIMATELY 40-45 MPH WHEN ENGINE JERKED AND SHUT DOWN. LOST SPEED AND NOTICED THE NOW NO SPEED / IDLING ENGINE RUNNING VERY ROUGH. THE WRENCH SYMBOL APPEARED ON INSTRUMENT CLUSTER INDICATING THROTTLE/POWERTRAIN ISSUE. RESTARTED CAR AND DROVE APPROXIMATELY 2 BLOCKS WHEN THE ENGINE SHUT DOWN AGAIN, THIS TIME THE CHECK ENGINE LIGHT APPEARED AS WELL AS THE WRENCH SYMBOL. LUCKILY WE WERE ABLE TO LIMP HOME SEVERAL BLOCKS. IMMEDIATELY BEGAN A SEARCH THE INTERNET FOR SIMILAR ISSUES AND DISCOVERED THAT MANY PEOPLE HAD EXPERIENCED THE SAME ISSUE WITH THEIR ESCAPE MODELS. TOOK IT TO THE MECHANIC WHO DID A COMPUTER CHECK AND INDICATED P-2011 AND P-2012 CODES. ALSO NOTED IN MY SEARCH WHERE MANY FOLKS THINK A RECALL IS IN ORDER........I COMPLETELY AGREE. THE PART IS FAULTY AND WILL CAUSE AN ACCIDENT IN THE FUTURE IF IT IS IGNORED. WAS ABLE TO GET THE VEHICLE TO THE DEALERSHIP FOR REPAIRS. THE MECHANIC AT THE DEALERSHIP TOLD ME THEY HAD AT LEAST TWO OCCURRENCES A WEEK WITH THE ESCAPES, FUSION, AND SIMILAR CARS THAT USED THE THROTTLE PART. THE INTERNET SEARCH REVEALED THE MAGNITUDE OF THE PROBLEM INDICATING A MAJOR PROBLEM WITH THE THROTTLE PART. RECALL? YOU BET BEFORE SOMEONE GET HURT.. *TR
Vehicle speed control, Fuel/propulsion system, Aug 2, 2013
THE VEHICLE WAS ON THE HIGHWAY AND LOST POWER, THIS WAS THE SECOND TIME THAT THIS HAD HAPPENED IN TWO WEEKS. THE DEALER WAS NOT ABLE TO DETERMINE THE PROBLEM THE FIRST GO AROUND. VEHICLE WOULD START BUT HAD NO POWER, ENGINE LIGHT AND SERVICE WRENCH, HAD VEHICLE TOWED TO DEALERSHIP. THEY DETERMINED IT TO BE A BAD THROTTLE BODY, WHICH WAS NOT COVERED UNDER MY WARRANTY. *TR
Power train, Aug 1, 2013
I WAS DRIVING ON THE HIGHWAY GOING ABOUT 55 MPH. THE VEHICLE BEGAN TO LUNGE FORWARD AND THEN STOPPED RUNNING. I WAS ABLE TO GET OFF OF THE HIGHWAY, BUT IT WAS DARK. I LET THE CAR SIT FOR A MOMENT. IT THEN STARTED UP AND I WENT BACK ON THE ROAD. IT THEN BEGAN TO LUNGE AND STOPPED AGAIN. THE WRENCH LIGHT SHOWED ON THE INSTRUMENT PANEL BOTH TIMES. BY THE MANUAL, IT SHOWED A THROTTLE BODY ISSUE. THE CAR WAS TOWED TO THE FORD DEALERSHIP. THEY SAID THAT THE THROTTLE BODY WAS FAULTY, BUT THAT DUE TO THE MILEAGE, IT WAS NOT UNDER WARRANTY. I PAID $426.00 TO GET IT FIXED. WHEN I PICKED THE VEHICLE UP I ASKED THEM IF THIS WAS A RECALL AS I SAW COMPLAINTS ON THE INTERNET. THE TECHNICIAN SAID NOT YET, BUT TO KEEP MY PAPERWORK AS IT PROBABLY WOULD BE A RECALL AT SOME POINT. *TR
Vehicle speed control, Aug 1, 2013
I WAS DRIVING WITH MY TWO KIDS IN TRAFFIC ON 95 WHEN MY TRUCK JUST SEEMED TO STOP WORKING. IT DID NOT STALL, THE ENGINE WAS STILL WORKING, I COULD STEER BUT COULD NOT ACCELERATE . I QUICKLY HAD TO GET OVER FOUR LANES TO THE SHOULDER . WHEN I DID, I TURNED THE CAR OFF AND WAITED A COUPLE MINUTES. I TURNED THE CAR BACK ON AND IT WAS A HARD START, ALMOST AS IF IT WERE GOING TO NOT START. TO GET .I CALLED MY FORD DEALERSHIP AND EXPLAINED AS BEST AS I COULD TO THE SERVICE DEPARTMENT~ WHO IN TURN ,OVER THE PHONE DIAGNOSED THE PROBLEM AS ELECTRICAL AND INFORMED ME MY WARRANTY WOULDN'T COVER IT, I SHOULD TAKE IT TO MY MECHANIC. I DROPPED MY TRUCK OFF AND HE TRIED TO FIX WHATEVER MAY HAVE CAUSED THE PROBLEM, COSTING US $500. MY HUSBAND PICKED IT UP AND WE TOOK IT OUT THAT NIGHT ~ IT HAPPENED FIVE MORE TIMES . THIS WAS SATURDAY NIGHT, MONDAY I TRIED TO CALL FORD AND TELL THEM WHAT HAPPENED. I WAS ON THE PHONE OFF AND ON FOR ABOUT 3-4 HOURS TRYING TO HAVE THIS HANDLED. FINALLY, I WAS TOLD BY MY MECHANIC~NOT THE DEALERSHIP~ ABOUT THIS BEING SOMETHING I COULD LOOK UP, THAT OTHER OWNERS HAD THIS SAME EXACT ISSUE. FORD TOLD ME TO BRING IT IN ON WED, I HAD TO CALL FORD CORPORATE TO FIND OUT IF I WAS ENTITLED TO A RENTAL AND DID I HAVE TO PAY A $100 DEDUCTIBLE. IT WAS LIKE PULLING TEETH TO HAVE THIS HANDLED. ON WED WHEN I WAS SUPPOSED TO DROP IT OFF, AFTER MORE DISCONNECTED PHONE CALLS AND VOICEMAILS~ I ASKED TO SPEAK WITH A DIRECTOR OR MANAGER. IN MIND EXPERIENCE HE WAS TREATING ME AS IF I WERE A CHILD AND I HAD NO IDEA WHAT I WAS TALKING ABOUT. HE HAD NEVER HEARD OF SUCH A PROBLEM WITH THE FORD ESCAPES.AFTER TELLING HIM WHAT I FOUND OUT ONLINE I WAS TOLD "IF YOU READ ANYTHING ON THE INTERNET, THAT'S SIMPLY YOUR RESEARCH." I AM DISGUSTED WITH MY EXPERIENCE,MY TRUCK IS SUPPOSEDLY FIXED. I DO NOT TRUST A COMPANY TO FIX SOMETHING THEY ARE PRETENDING DOESN'T EXIST. *TR
Power train, Fuel/propulsion system, Aug 1, 2013
WHILE DRIVING ON THE INTERSTATE ON AFTERNOON 31JUL13, TRAVELING APPROXIMATELY 60 MPH WITH FOOT ON THE ACCELERATOR WHEN THE CAR BEGAN TO COMPLETELY DECELERATE. RPM WENT TO ZERO AND WITH FOOT ON THE GAS PEDAL NO ACCELERATION WAS POSSIBLE. WAS ABLE TO GET TO THE SIDE OF THE ROAD WITH EMERGENCY BLINKER LIGHTS ON. TURNED CAR OFF. WHEN RESTARTING CAR, CAR HAD ISSUES RESTARTING. DROVE FOR ANOTHER 7 MILES WITH NO WARNING LIGHT OR ISSUE. THE NEXT MORNING, 1AUG13, WHILE TRAVELING ON INTERSTATE AT ABOUT 60MPH AGAIN, AFTER ABOUT 20 MIN OF INTERSTATE DRIVING THE EXACT SAME THING HAPPENED AGAIN. WAS ABLE TO THEN DRIVE SLOWLY TO THE DEALERSHIP. DEALERSHIP INDICATED IT WAS A FAULTY THROTTLE VALVE THAT HAS BEEN VERY COMMON WITH THESE MODELS. *TR
Power train, Vehicle speed control, Jul 31, 2013
DRIVING ON MAJOR INTERSTATE IN DOWNTOWN HOUSTON AT RUSH HOUR DOING 65 MILE AN HOUR WHEN CAR SUDDENLY STALLED CAUSING ME TO COME TO ALMOST A COMPLETE CRAWL AND I KEPT SEEING A FLASHING WRENCH IN MY DASH AREA AS THE CAR TUGGED ROUGHLY WHEN I ATTEMPTED TO ACCELERATE. MY CAR WAS ALMOST HIT BY SEVERAL CARS AS OTHERS SLAMMED ON BRAKES BEHIND. I WAS IN THE MIDDLE OF A 5 LANE HIGHWAY AND I HAD TO CROSS TWO LANES DOING 10 MILES PER HOUR TO GET OVER TO THE RIGHT. I WAS A VERY SCARY ORDEAL, I WAS SHOOK UP AND DISORIENTED BY THE ORDEAL. I TURNED THE CAR OFF AND SAT ON THE MEDIAN FOR 10 MINS AND STARTED THE CAR BACK UP AND THE FLASHING WRENCH WAS GONE. I CALLED FORD ABOUT A SIMILAR INCIDENT THAT I HAD LAST FALL OF 2012 AND THEY ASSURED ME THAT THERE WERE NO ISSUES REPORTED LIKE THIS FOR THE VEHICLE. PLEASE RESEARCH THE FACT THAT MY VIN IS STATED AS INVALID. MY VIN IS [XXX]. I GAVE THIS # TO THE FORD COMPANY WHEN I CALLED LAST YEAR AND NOW IT'S SHOWING AS INVALID?? THE BIGGER ISSUE IS THAT I FEEL THAT MY CAR IS UNSAFE AFTER THIS HAPPENING AGAIN TODAY AND KNOWING THAT I NEARLY CAUSED SEVERAL ACCIDENTS ON THE INTERSTATE AND PUT MY OWN LIFE IN DANGER IS CAUSING ME TO REACH OUT SEE WHAT ACTIONS I CAN TAKE AGAINST FORD TO FIX THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Engine, Jul 31, 2013
WE HAD OUR 2011 ESCAPE IN THE DEALERSHIP 2 TIMES DUE TO IT COMPLETELY SHUTTING DOWN WHILE DRIVING BEFORE THEY COULD FIGURE OUT THAT IS WAS A FAILED THROTTLE BODY (ELECTRICAL ISSUE). THEY TOLD US IT WAS "BAD GAS" EVERY OTHER TIME. WE HAD OUR INFANT IN THE VEHICLE WHEN IT SHUT DOWN ON THE FREEWAY AND SCARED THE CRAP OUT OF US. THANKFULLY WE WERE ABLE TO GET AWAY FROM OTHER VEHICLES AND MAKE AN EMERGENCY EXIT FROM THE FREEWAY ONTO THE SHOULDER UNTIL THE VEHICLE CAME TO A STOP. ITS EXTREMELY DANGEROUS AND FORD NEEDS TO ADDRESS THIS AND CREATE A RECALL. I HAVE DONE RESEARCH TO FIND SO MANY OTHERS WITH THE SAME EXACT ISSUE. OUR VEHICLE IS IN THE SHOP AS WE SPEAK TO THE TUNE OF A $500 FIX AND I JUST GOT OFF THE LINE WITH FORD CUSTOMER SERVICE TO DEMAND A REIMBURSEMENT. I AM WAITING TO HEAR BACK FROM THEM TO SEE IF THEY WILL WORK WITH US ON THE COST. OUR VEHICLE ONLY HAS 44K MILES ON IT AND WE HAD IT SERVICED BEFORE THE WARRANTY EXPIRED AND WERE TOLD EVERYTHING WAS FINE. WE ALSO HAD IT IN FOR SERVICE OTHER TIMES FOR THIS ISSUE. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jul 31, 2013
ENGINE CUT OUT WHILE DRIVING AT ABOUT 55MPH AND 'CHECK ENGINE' LIGHT LIT UP ON THE DASHBOARD. I PULLED OVER TO SIDE OF ROAD AND WAITED ABOUT TEN MINUTES BEFORE RE-STARTING VEHICLE. THE VEHICLE STARTED OK BUT 'CHECK ENGINE' LIGHT STAYED ON. I TOOK IT TO SERVICE STATION AND THEY RAN DIAGNOSTIC AND GOT CODE P2111 - THROTTLE ACTUATOR STUCK OPEN. I MADE REPAIR APPOINTMENT AT FORD DEALER FOR NEXT DAY. WHILE DRIVING HOME FROM WORK THE ENGINE STALLED AT A TRAFFIC LIGHT BUT RE-STARTED OK. *TR
Power train, Jul 30, 2013
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE BEING TOWED BY A RECREATIONAL VEHICLE, SMOKE EMITTED FROM THE VEHICLE AND THERE WAS A VISIBLE TRANSMISSION LEAK. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION HAD SEIZED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 23,179. UPDATED 08/20/13*LJ
Power train, Engine, Jul 30, 2013
RECEIVING A P2111 CODE ON DIAGNOSTICS. NEEDS NEW THROTTLE BODY. ON NATIONAL BACKORDER. I AM OUT A VEHICLE UNTIL THIS IS REPAIRED, AND CANNOT AFFORD A RENTAL, OR A NEW ONE. IT IS MY UNDERSTANDING THAT THIS IS A COMMON PROBLEM ON THESE VEHICLES, THAT FORD HAS KNOWN ABOUT. THEY NEED TO ISSUE A RECALL. *TR
Power train, Jul 30, 2013
I WAS DRIVING AT A SPEED OF 45 MPG AND MY ESCAPE SOUNDED LIKE IT WENT INTO NEUTRAL, I TRIED TO GIVE IT GAS AND IT WOULDN'T MOVE, I PULLED OVER AND IT WAS JUST RUNNING BUT STILL WOULD NOT MOVE, THE WRENCH CAME UP ON THE DASH LIGHTS SO I LOOKED IN THE OWNERS MANUAL AND IT SAID IT WAS THROTTLE CONTROL/POWERTRAIN , I HAD TO GET IT TOWED TO MY DEALERSHIP. *TR
Vehicle speed control, Engine, Jul 29, 2013
GOING DOWN ROAD, FIRST NO GAS PEDAL CONTROL , THEN STARTS TO MAKE ENGINE AND WHOLE VEHICLE PULSATE. STARTING TO GET WORSE AND DANGEROUS, ABOUT 3 TO4 TIMES A TRIP. DEALER HAS TOLD US THE PART IS ON BACKORDER ,MEANWHILE TRYING TO DEAL WITH IT. *TR
Power train, Jul 29, 2013
I WAS TRAVELING 55 MPH DOWN THE HIGHWAY AND SUDDENLY, THE VEHICLE LOST POWER. I PUSHED ON THE GAS AND NOTHING. I COASTED TO THE SIDE OF THE ROAD AND NOTICED A YELLOW WRENCH. I LOOKED IT UP IN THE MANUAL AND IT STATED SOMETHING ABOUT A POWER TRAIN ERROR OR DEFECT AND TO CONTACT A FORD DEALERSHIP IMMEDIATELY. WELL, CONSIDERING I WAS OVER 60 MILES FROM HOME, I TURNED IF OFF, SAT FOR A FEW MINUTES, AND STARTED IT. NO WRENCH SO I BEGAN TO DRIVE. I DROVE ANOTHER 15 MILES OR SO AND THEN THE SAME THING HAPPENED. I WAS ABLE TO START IT UP AND GET IT GOING AGAIN BUT ONCE I PARKED IT, I HAD IT TOWED AND IT'S BEEN SITTING EVER SINCE. I CALLED FORD AND THE MECHANIC GAVE ME THE IMPRESSION IT WAS COVERED UNDER THE MANUFACTURERS WARRANTY AS LONG AS I'M UNDER 50,000 MILES BUT I'M STARTED TO READ OTHERWISE WHICH HAS ME CONCERNED. TO REITERATE WHAT OTHERS WERE SAYING, IF I WERE IN A BUSY HIGHWAY, THIS "ERROR" MAY HAVE BEEN FATAL. NO PROBLEMS OR ANYTHING PRIOR TO THESE OCCURRENCES SO THE MALFUNCTION COMES SUDDENLY AND WITHOUT WARNING. *TR
Power train, Engine, Jul 29, 2013
I WAS ABOUT TWO BLOCKS FROM HOME, DRIVING THE SUV AND SLOWED DOWN TO TURN THE CORNER, WHEN I TRIED TO HIT THE GAS TO ACCELERATE, THE CAR WOULDN'T ACCELERATE PAST 5MPH. THE WRENCH ICON CAME ON, AND THE RPM WOULDN'T GO PAST 1. WHEN I RESTARTED IT, IT WORKED FINE. I HAD THE CAR TOWED TO THE DEALERSHIP. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED. MY CAR IS ONLY 2 YEARS OLD. THE FIRST INCIDENT WAS WHEN IT WAS 6 MONTHS OLD. *TR
Vehicle speed control, Engine, Jul 29, 2013
I WAS ABOUT TWO BLOCKS FROM HOME, DRIVING THE SUV AND SLOWED DOWN TO TURN THE CORNER, WHEN I TRIED TO HIT THE GAS TO ACCELERATE, THE CAR WOULDN'T ACCELERATE PAST 5MPH. A FEW LIGHTS CAME ON THE DASHBOARD AND I WAS ABLE TO DRIVE IT HOME. WHEN I RESTARTED IT, IT WORKED FINE. I HAD THE CAR TOWED TO THE DEALERSHIP, WHICH SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAD ONLY OWNED THE CAR FOR 6 MONTHS AT THE TIME. *TR
Vehicle speed control, Engine, Jul 28, 2013
DRIVING AT FREEWAY SPEED WHEN ENGINE LOST ALL POWER. UNABLE TO ACCELERATE. ENGINE LIGHT AND WRENCH LIGHT CAME ON. WAS ABLE TO PULL TO THE SIDE OF THE ROAD. RESTARTED VEHICLE AND PROCEEDED BACK ON TO FREEWAY. INCIDENT REPEATED 5 TIMES IN 10 MILES OF DRIVING. FINALLY LOCATED A FORD DEALERSHIP. COMPUTER CODE INDICATED FAULTY THROTTLE BODY. UNABLE TO REPAIR SAME DAY BECAUSE DEALERSHIP DID NOT HAVE THE PART. CALLED 7 DIFFERENT DEALERSHIPS WITHIN A 200 MIL RADIUS AND ADVISED NO ONE HAD THE PART IN STOCK. APPEARS THIS IS A POPULAR PROBLEM. FINALLY FOUND THE PART THE FOLLOWING DAY AND DEALER INSTALLED. NO PROBLEMS SINCE. WAS FORCED TO DRIVE THE VEHICLE UNTIL THE PART ARRIVED AS I WAS OUT OF TOWN ON BUSINESS WHEN THIS OCCURRED. THE LOSS OF ACCELERATION RESULTED IN DANGEROUS SITUATIONS. I EXPERIENCED THIS NOT ONLY AT HIGHWAY SPEED BUT ALSO WHEN TRYING TO ENTER THE FREEWAY. I WAS ALMOST HIT TWICE. *TR
Vehicle speed control, Jul 27, 2013
WHILE DRIVING ON PARKWAY AT 60 MPH LOST POWER WAS ABLE TO COAST TO SIDE OF ROAD. ONCE I SHUT CAR OFF THEN RESTARTED, IT WOULD DRIVE FINE. ONCE I HIT 60 AGAIN IT WOULD POWER OFF AGAIN. I WOULD HAVE TO DRIVE UNDER 50 FOR CONTINUOUS POWER. WENT TO SAYVILLE FORD FOR REPAIR. THEY SAID IT WAS THE THROTTLE. TURNS OUT ITS THE SAME PROBLEM EVERYONE IS HAVING. I PAID $486.89 FOR REPAIR. $171.68 FOR PART AND $315 FOR LABOR. *TR
Vehicle speed control, Fuel/propulsion system, Jul 27, 2013
DRIVING PA TURNPIKE AT 10:00 PM 7/19/2013 @ 65 MPH SB. HEARD THUMP, WRENCH LITE CAME ON, THEN ENGINE LITE. NO POWER ON ACCELERATION. COASTED TO SIDE OF ROAD. CALLED AAA. COULDN'T START CAR KEPT SPUTTERING. WAITED FOR 1 1/2 HOURS NO AAA. TRIED TO START CAR. STARTED. CONTINUED ON JOURNEY. NEXT DAY TOOK TO DEALER. GOT AN APPOINTMENT FOR 7/23/2013 @ 2PM. DROVE CAR ON MON. 7/22/2013. GOING 35 MPH. SAME THING. THUMP, WRENCH LITE, ENGINE LITE.NO POWER. COASTED TO OFF RAMP. TOOK TO DEALER ON 7/23/2013 FOR DIAGNOSTIC.FAILED THROTTLE BODY ASSY. REMOVED AND REPLACED THROTTLE BODY AND REPROGRAMMED THE PCM AND RETESTED. COST..$500.68...OUT OF WARRANTY. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jul 25, 2013
MY WIFE WAS TAKING HER MOTHER HOME ON THE 18TH OF JULY WHEN THE ESCAPE STARTED TO HESITATE AND SURGE GOING UP A HILL. WHEN SHE PRESSED ON THE GAS PEDAL THERE WAS NO RESPONSE FROM THE ENGINE.THE POWERTRAIN AND ENGINE LIGHTS CAME ON SO SHE CALLED ME IMMEDIATELY. SHE WAS AFRAID TO LEAVE IT RUNNING SO SHE SHUT IT DOWN. WHAT MADE THINGS WORSE WAS THE FACT THAT IT WAS 97 DEGREES OUT THAT DAY AND SHE HAD HER MOTHER WITH HER WHO IS HANDICAPPED. AFTER THE ENGINE COOLED A BIT, I WAS ABLE TO DRIVE IT THE REST OF THE WAY TO HER MOTHER'S HOUSE. AFTER DROPPING HER OFF, THE VEHICLE BROKE DOWN TWICE ON THE WAY TO THE REPAIR FACILITY. IT TURNED OUT TO BE A PROBLEM WITH THE THROTTLE BODY. AS A FORMER MECHANIC AND NOW A PARTS PERSON I CAN SAY WITH CONFIDENCE THAT THIS IS DEFINITELY A SAFETY ISSUE. *TR