2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints: electrical system
340 reports, newest first. Show all
Electrical system, Jul 29, 2015
FORD IS NOTHING BUT A COMPANY THAT IS OUT FOR MONEY. THEY COULD CARE A LESS HOW RELIABLE THEIR VEHICLES ARE OR ABOUT THEIR CUSTOMER SERVICE. FORD MOTOR COMPANY SHOULD STOP MAKING VEHICLES AND BE SUED. THEY HAVE NOTHING BUT FAULTS IN THEIR VEHICLES. IN MINE, THERE IS MULTIPLE TRANSMISSION PROBLEMS AND THE COOLING FAN RUNS CONSTANTLY AND THIS SHOULD NOT HAPPEN. I HAVE CONTACTED THE FORD DEALER THAT I BOUGHT THE CAR FROM AND THEY COULD CARE A LESS AND CONTINUE TO SAY NOTHING IS WRONG WITH IT. MY ENTIRE CARE BASICALLY HAS A SEIZURE WHEN IT SHIFTS AND WHEN YOU PUT IT INTO GEAR AND THEY SAY THIS IS NORMAL? THESE GUYS ARE A BUNCH OF FOOLS. THAN THEY PROCEED TO TELL ME I NEED TO SPEND $700 ON SOMETHING THAT WASN'T GOING TO FIX MY CAR TO GET MORE MONEY AND TO MAKE ME BELIEVE THAT THEY KNOW WHAT THEY ARE TALKING ABOUT. I AM EXTREMELY UPSET AT THIS COMPANY. THEY WILL NOT ISSUE A RECALL EVEN THOUGH I HAVE READ MANY OTHER REVIEWS ABOUT PEOPLE HAVING THE SAME PROBLEM WITH THE SAME VEHICLE. FORD IS NOTHING BUT A BUNCH OF CROOKED PEOPLE. NEVER BUY A PIECE OF CRAP FORD. THEY DO NOT STAND BEHIND THEIR VEHICLES AND COULD CARE A LESS ABOUT FIXING AN UNSAFE VEHICLE BECAUSE OF A FAULT IN THEIR END. BUY A CHEVY OR SOMETHING THAT IS MORE RELIABLE AND A COMPANY THAT HAS WAY BETTER CUSTOMER SERVICE THAN FORD.
Electrical system, Jun 19, 2015
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT 3 MPH, THE HORN AND EMERGENCY FLASHER INDEPENDENTLY ACTIVATED AND THE VEHICLE STALLED. IN ADDITION, POST CRASH WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Electrical system, Other or unspecified, Engine, Jun 18, 2015
WHEN STARTING, CAR SHOWS "ENGINE FAULT, SERVICE NOW" LIGHT. TOOK TO DEALERSHIP THREE TIMES, HAS NOT BEEN RESOLVED. RECENTLY, WHEN BRAKING FOR A STOP LIGHT, ENGINE FAULT REAPPEARED AND LOST ALL POWER TO THE TRANSMISSION. HUGE SAFETY ISSUE.
Electrical system, Engine, Jun 18, 2015
ISSUES RELATED PER TSB #ASI-44451 (NHTSA ID #10055312) 2.0L MOTOR LACK OF AIR CONDITIONING ON IDLE STUCK IN CHICAGO WITH OVER HEATING INDICATOR LAMP ON DISPLAY AND OVERHEATING
Electrical system, Jun 11, 2015
THE FORD ESCAPE IS EQUIPPED WITH AN INTELLIGENT KEY SYSTEM. THIS KEY ALLOWS THE DRIVER TO UNLOCK THE CAR BY SIMPLY TOUCHING THE DOOR HANDLE. THE SYSTEM ALSO INCLUDES A FEATURE THAT PREVENTS THE DOORS FROM LOCKING OR UNLOCKS THE DOORS IMMEDIATELY IF KEYS ARE LEFT INSIDE THE CAR WITHOUT A DRIVER OR PASSENGER PRESENT. THIS OSTENSIBLY MAKES IT IMPOSSIBLE FOR A DRIVER TO LOCK THEIR KEYS INSIDE THE CAR. THE CAR ALSO INCLUDES A AUTO-LOCKING FEATURE THAT IS SUPPOSED TO LOCK ALL DOORS ONLY WHEN THE CAR IS IN DRIVE AND BEGINS MOVING ABOVE 5 MPH. ON THREE OCCASIONS, INCLUDING TODAY (6/11/2015) THIS SYSTEM HAS MALFUNCTIONED TO SUCH A DEGREE THAT ITS BEHAVIOR WAS THE EXACT OPPOSITE OF ITS INTENDED DESIGN AND IT BECAME A SAFETY HAZARD. EACH OCCASION HAS INVOLVED MY WIFE, WHO NATURALLY CARRIES THE KEYS IN HER PURSE OR BRIEFCASE. SHE HAS GOTTEN OUT OF THE CAR AND CLOSED THE DOOR WITHOUT LOCKING THE CAR MANUALLY. HER KEYS REMAINED IN HER BAG ON THE PASSENGER FLOORBOARD OR SEAT, WHILE SHE WALKED AROUND THE CAR TO RETRIEVE THEM OR TO GO TO RETRIEVE OUR SON OUT OF HIS CAR SEAT IN THE BACK. ON THESE OCCASIONS THE CAR HAS LOCKED ITSELF WITH THE KEYS INSIDE AS SOON AS SHE CLOSED HER DOOR AND SHE WAS NOT ABLE TO GET INTO THE CAR. THERE ARE TWO MAJOR FAILINGS OCCURRING. THE CARS SYSTEM IS SUPPOSED TO PREVENT THE LOCKING OF THE DOORS OR IMMEDIATELY UNLOCK THEM IF THE CAR IS PARKED AND IT FAILS TO DETECT A DRIVER IN THE SEAT. THE CAR HAS NO FUNCTIONALITY THAT AUTO LOCKS THE CAR WHEN IT IS OFF AND STATIONARY, YET IT IS DOING THIS. IF YOU GET OUT OF THE CAR WITHOUT THE KEYS AND CLOSE THE DOOR, IT WILL LOCK ITSELF. THIS IS A MAJOR SAFETY ISSUE BECAUSE IT HAS RESULTED IN MY SON GETTING LOCKED IN THE CAR IN THE HEAT. I WAS NEARBY, AND ABLE TO COME UNLOCK THE CAR, OTHERWISE WE WOULD HAVE HAD TO SMASH A WINDOW. FORD DEALERSHIPS HAVE BEEN UNABLE TO REPLICATE THIS INTERMITTENT PROBLEM
Power train, Electrical system, Engine, Jun 9, 2015, fire
WHILE TRAVELING DOWN THE HIGHWAY IN PLOVER WISCONSIN, SMOKE BEGAN TO POUR INTO THE VEHICLE VIA THE FRONT VENTS. I LOOKED FORWARD AND SAW MASSIVE FLAMES COMING FROM UNDER MY HOOD. I QUICKLY PULLED OVER, SHUT THE VEHICLE OFF AND RAN. I CALL 911, WHERE IT TOOK 15 FIREMEN AND 500 GAL OF WATER TO PUT OUT THE 10FT FLAMES (SEE FIRE REPORT). THE ENTIRE FRONT END OF MY CAR HAS BEEN DESTROYED ALONG WITH ALL THE CONTENTS. THE FIRE BROKE THROUGH THE FIREWALL AND MELTED UNDERNEATH THE DASHBOARD. FRONT TIRES EXPLODED
Steering, Electrical system, Engine, Jun 3, 2015
STARTING IN APRIL OF 2014 WHEN THE CAR WAS ONLY 9 MONTHS OLD THE WARNING LIGHT CAME ON "GET TO SAFETY" OVERHEATING ENGINE. IT WENT TO PLEASANTVILLE FORD WHERE THEY REPLACED THE ENGINE. 1 MONTH LATER ALL THE TRANSMISSION FLUID FELL OUT OF THE CARE. BACK TO PLEASANTVILLE FORD WHERE THEY REPLACED A PART. OVER THE NEXT 8 MONTHS THE WARNING OVER HEATING "GET TO SAFETY" WOULD HAPPEN ANOTHER 7 TIMES. FORD WOULD TOW THE CAR TO PLEASANTVILLE FORD THEY WOULD FIX (A SENSOR, FILL FLUID, AND GIVE ME THE RUN AROUND) THE FINAL TIME I FILLED A COMPLAINT WITH BBB. THEY GOT A FORD MECHANIC FROM DEER BORN, MI TO LOOK AT THE CAR. HE REPLACED THE RADIATOR AND RIGHT AXIAL. ONLY FOR TWO WEEKS LATER THE SAME "GET TO SAFETY" AND THE CAR DIES AGAIN.
Electrical system, Vehicle speed control, Fuel/propulsion system, Apr 11, 2015
AT START-UP, THERE WAS AN ERROR MESSAGE ON THE INSTRUMENT PANEL ABOUT AN ENGINE FAULT INSTRUCTING ME TO SEEK SERVICE IMMEDIATELY. AS IT WAS AFTER 6 PM, AND THE DEALER SERVICE SHOP WAS CLOSED, I DRIVE HOME. THE ENGINE WAS "SPUTTERING" AS IF IT WAS GOING TO STALL. THE CAR HAD MINIMAL POWER AND DIDN'T ACHIEVE A SPEED OVER ABOUT 25 MPH. I RAN A VEHICLE HEALTH REPORT, WHICH INDICATED A PROBLEM IN THE ENGINE, TRANSMISSION, OR POWERTRAIN; IT INSTRUCTED ME TO HAVE THE CAR SERVICED. THE NEXT MORNING, THERE WERE NO PROBLEMS. AT THE DEALER THE FOLLOWING DAY, NO PROBLEM CODES CAME UP, AND THE DEALER WOULDN'T REPLACE THE ETB SINCE THERE ISN'T A RECALL. I BELIEVE, HOWEVER, THAT THE PROBLEM IS THE ETB AND THAT I'M BEING PLACED IN AN UNNECESSARILY DANGEROUS SITUATION WHEN THE ETB CAN FAIL UNEXPECTEDLY. PLEASE ISSUE A RECALL! *TR
Electrical system, Engine, Apr 3, 2015
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE ENGINE FAILURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER EIGHTS TIMES; HOWEVER, THE REMEDY FAILED TO THE REPAIR THE VEHICLE. THE LAST TWO TIMES THE VEHICLE WAS TAKEN TO THE DEALER, THE WIRES TO THE POWER TRAIN CONTROL MODULE WERE SPLICED BUT THE FAILURE PERSISTED. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM), BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,520. UPDATED 6/3/15*CN UPDATED 10/4/2017*CN
Electrical system, Mar 16, 2015
TOOK DELIVERY OF 2013 FORD ESCAPE AS NEW CAR CONSUMER PURCHASE IN AUGUST 2013. BATTERY HAS BEEN BIGGEST ISSUE TO DATE. I HAVE HAD DEAD BATTERY ON THREE SEPARATE OCCASIONS TO DATE, LATEST BEING THIS MORNING (MARCH 16, 2015). BATTERY GOES DEAD AFTER AS LITTLE AS 48 HOURS OF NON-USE. FORD DEALERS HAVE TESTED THE BATTERY TWICE DURING MAINTENANCE VISITS. THEY SAY THE BATTERY MEETS MINIMUM TEST STANDARDS. I CAN'T LEAVE THE CAR ANYWHERE FOR 2+ DAYS W/O DISCONNECTING BATTERY. GOOGLE SEARCH SUGGESTS THAT THIS IS NOT AN ISOLATED PROBLEM. THIS NEEDS INVESTIGATION. THANK YOU. *TR
Electrical system, Engine, Feb 2, 2015
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WENT INTO POWER SAVING MODE. THE VEHICLE'S SPEED REDUCED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE ENGINE WAS SHUT OFF THEN RESTARTED, AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MAT SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Electrical system, Engine, Fuel/propulsion system, Dec 9, 2014
THE VEHICLE HAD BEEN TURNED IN TO BROWN DAUB FORD IN NAZARETH, PA WHERE IT WAS REPORTED TO HAVE DIED TWICE ON THE ROAD. THEY THEN REPORTED IT DIED ON THEM TWICE ALSO. THEY REPLACED THE ENGINE FUEL PUMP AS THIS IS THE ECOBOOST THERE ARE TWO PUMPS (ONE AT FUELTANK ONE AT ENGINE) AND RETURNED THE CAR. IT DROVE FOR 30 MINUTES AND DIED AGAIN IN AN INTERSECTION WHERE IT ALMOST CAUSED A SERIOUS ACCIDENT. THE DEALERSHIP WROTE UP THE COMPLAINT AS CAR WANTS TO STALL WHICH IS NOT WHAT WAS SAID. THEY WERE TOLD IT DIED AND WAS DANGEROUS, THEY RETURNED IT WITH THE SAME MILEAGE AS THEY TOOK IT IN SO IT WAS NOT TEST DRIVEN. THIS IS A VERY DANGEROUS PROBLEM AND WILL CAUSE A DEATH. THE NONE TURBO ENGINE HAS A RECALL FOR WIREHARNESS SPLICES NOT DONE PROPERLY AND THAT IS WHAT THIS SOUNDS LIKE. PLEASE LOOK INTO THIS. *TR
Electrical system, Fuel/propulsion system, Dec 5, 2014
THE VEHICLE WILL JUST DIE WHEN DRIVING, IT IS OFF. VERY DANGEROUS. THERE IS A RECALL FOR THE SMALLER ENGINE WITH THE SAME SYMPTOMS. THE DEALER HAS SPOKEN TO FORD AND THEY DO NOT KNOW WHAT IT IS. IT DIED ON THEM TWICE. THEY NOW BELIEVE IT COULD BE A DROPOFF IN PRESSURE IN THE FUEL SYSTEM WHICH MAKES NO SENSE. THE CAT JUST STOPS RUNNING. *TR
Electrical system, Nov 19, 2014
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN APPROACHING A STOP, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Electrical system, Nov 18, 2014
I HEARD ABOUT THE RECALL ON MY LOCAL NEWS STATION. I CALLED MY LOCAL FORD SERVICE DEPARTMENT AND THEY TOLD ME THE RECALL WOULD ONLY BE FIXED IF MY AIR BAG LIGHT CAME ON. WHY TO YOU WANT TO RISK INJURY AND LAWSUIT. WHY CAN'T YOU GO AHEAD AND FIX? *TR
Electrical system, Engine, Fuel/propulsion system, Nov 10, 2014
WHILE SLOWING DOWN FOR A STOP LIGHT ON A BUSY STATE HIGHWAY, AND WITHOUT WARNING VEHICLE STALLED. LOSS OF ELECTRIC TEMPORARILY. NO COLLISION BC VEHICLE BEHIND ME WAS ABLE TO SWERVE. *TR
Power train, Electrical system, Engine, Oct 14, 2014, crash
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION WAS SHIFTING ABNORMALLY IN AND OUT OF GEARS AND THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. DURING A SECOND APPOINTMENT, THE TECHNICIAN DETERMINED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPAIRED THE THROTTLE BODY, THE MOTOR, THE ASSEMBLY CONTROL, THE ASSEMBLY TRANSMISSION, AND THE GASKET. THE REMEDY FAILED TO REPAIR THE FAILURE. IN ADDITION, WHILE TRAVELING 45 MPH DOWNHILL, THE VEHICLE STALLED AND CAUSED ANOTHER VEHICLE TO CRASH INTO THE CONTACT'S VEHICLE. THE CONTACT SUSTAINED MINOR INJURIES AND DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V495000 (ENGINE). THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Electrical system, Oct 4, 2014
NUMEROUS FAULTS WITH RADIO AND SYNC SYSTEM. THE RADIO WILL COME ON BY ITSELF AND WILL NOT SHUT OFF. THIS USUALLY OCCURS WHEN A CELL PHONE IS IN USE AND CONNECTS OR DISCONNECTS VIA BLUETOOTH WHEN THE CAR IS STARTED OR TURNED OFF. THE RADIO WILL NOT TURN OFF EVEN AFTER THE ENGINE IS TURNED OFF AND THE DOORS ARE OPENED, AND REMAIN ON EVEN IF I LOCK THE CAR. I WENT INSIDE A STORE NOT HAVING LEFT ANY RADIO ON OR ANYTHING, CAME OUT AND HE BATTERY WAS DEAD. I GOT A JUMP START AND THE RADIO CAME ON WHEN THE CAR STARTED FROM BEING JUMPED. EVIDENTLY SYNC TURNED ON THE RADIO. THIS HAS CAUSED ME TO BE LEFT WITH A DEAD BATTERY ON TWO OCCASIONS. I AM TAKING IT TO THE DEALER ON MONDAY, THIS IS A SATURDAY EVENING. *TR
Electrical system, Sep 15, 2014
ENGINE FAULT SERVICE NOW MESSAGE DISPLAYS ON INFORMATION CENTER. DEALER SAYS TO TURN OFF CAR, OPEN DOOR, CLOSE DOOR, COUNT TO 10, TURN CAR BACK ON AND MESSAGE IS GONE. MESSAGE REPEATED 2 DAYS LATER. *TR
Electrical system, Vehicle speed control, Engine, Sep 4, 2014
TL- THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO ENGAGE AND DISENGAGE INTERMITTENTLY. THE CONTACT EXPERIENCED AN ELECTRICAL SHORT WITH THE RADIO SHORTING OUT AS WELL. THE VEHICLE STALLED MULTIPLE TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE WIRING HARNESS AND THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE VEHICLE WAS IDLING ROUGH, THE CRUISE CONTROL WAS ENGAGED AND WAS STUCK MULTIPLE TIMES CAUSING THE VEHICLE TO ACCELERATE WHILE ATTEMPTING TO DISENGAGE THE CRUISE CONTROL FEATURE. THE VEHICLE ALSO STALLED MORE THAN FIVE TIMES AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE AND WAS PARKED AT THE CONTACTS RESIDENCE. THE VEHICLE WAS TOWED BY THE DEALER TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE AUTHORIZED DEALER WHO WAS CHECKING FOR APPROVAL FROM THE MANUFACTURER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. DYD
Electrical system, Engine, Aug 25, 2014
WHILE TRAVELING DOWN A HIGHWAY AT APPROXIMATELY 50 MPH, OUR VEHICLE SUDDENLY LOST POWER, RED LIGHTS CAME ON THE DASHBOARD, VEHICLE CONTINUED RUNNING BUT GAS PEDAL DID NOT RESPOND. COASTED TO A STOP ALONG SHOULDER, TURNED VEHICLE OFF, WAITED A COUPLE OF MINUTES, RESTARTED WITHOUT INCIDENT. 12 VOLT PLUGS REMAINED OFF. CALLED FORD DEALERSHIP TODAY. THEY SAY THIS ISSUE WILL BE COVERED IN ANOTHER RECALL FROM FORD, HAS TO DO WITH THE ELECTRICAL WIRING HARNESS WHICH SHORTS OUT, HOWEVER REPLACEMENT PART NOT AVAILABLE AT THIS TIME. HAD WE BEEN ON THE FREEWAY IN SEATTLE AS WE WERE EARLIER IN THE DAY, THIS WOULD HAVE CAUSED A REAR END ACCIDENT FOR SURE. WE FEEL FORD HAS LEFT US WITH AN UNDEPENDABLE VEHICLE, SEVERAL RECALLS ALREADY AND NOW THIS VERY SERIOUS SAFETY ISSUE. WE NO LONGER FEEL WE CAN TRAVEL SAFELY IN THIS VEHICLE EVEN AFTER THIS NEXT RECALL IS REPAIRED. QUALITY CONTROL IS DEFINITELY ABSENT, WHO KNOWS WHAT ELSE WILL BE RECALLED AT THIS RATE. *TR
Electrical system, Aug 25, 2014
VEHICLE LOSES POWER (CHECK ENGINE, SERVICE ENGINE, AND BATTERY LIGHTS ILLUMINATED) WHILE DRIVING. BATTERY HAS BEEN CHANGED OUT BY THE DEALERSHIP, BUT THE PROBLEM CONTINUES ON A DAILY BASIS. SOMETIMES THE VEHICLE RESTARTS, BUT THE MAJORITY OF THE TIME, I HAVE TO GET THE VEHICLE JUMPED OFF. I HAVE LOST POWER ON THE HIGHWAY AS WELL ON BUSY URBAN STREETS. THE DEALERSHIP REFUSES TO ACKNOWLEDGE THAT THERE IS A SERIOUS ISSUE. *TR
Electrical system, Aug 21, 2014
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING SPLICE KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Fuel system, Gasoline, Electrical system, Engine, Aug 11, 2014
VEHICLE TOWED TO FORD ON 7/3/14 FOR FUEL LEAK. ALSO TOLD FORD THAT FUEL RANGE CONSUMPTION GAUGE WAS NOT WORKING RIGHT. FORD WAS UNABLE TO VERIFY FUEL LEAK CONCERN BUT DID THE 13S12 OVERHEATING AND 14S03 HANDLE RECALLS. ON 7/19/14 LOW COOLANT LIGHT CAME ON. CALLED FORD AND THEY SAID THAT IT WAS AN AIR POCKET IN THE COOLANT SYSTEM AND TO ADD DISTILLED WATER AND DRIVE IT TO FORD. THE DEALERSHIP DRAINED THE COOLANT, ADDED COOLANT AND PRESSURIZED TO CHECK THE SYSTEM. EXPLAINED TO FORD THAT OUR DAUGHTER WAS TAKING THE CAR ON A 500 MILE ROAD TRIP THAT AFTERNOON. THEY REASSURED US IT WAS FIXED AND THAT SHE WOULD NOT HAVE AN ISSUE, BUT IF SHE DID, SIMPLY ADD DISTILLED WATER AGAIN TO RESOLVE. LATER ON 7/19/14, AFTER DRIVING 150 MILES OF THE TRIP, THE TEMPERATURE GAUGE RAPIDLY JUMPED FROM NORMAL TO HOT AND THE ENGINE OVERHEATED. ROADSIDE ASSIST. TOWED TO THE CLOSEST FORD DEALERSHIP. THIS NEW DEALERSHIP SAID THE VEHICLE HAD SO MANY PROBLEMS THAT THEY WERE GOING TO HAVE SOMEONE FROM FORD TO COME LOOK AT IT. THE NEW DEALERSHIP FAXED US THE LIST OF WHAT WAS WRONG WITH OUR VEHICLE: LEAKING WATER PUMP, LEAKING TURBO COOLANT TUBE, TURBO COOLANT BANJO BOLT LOOSE, HOSE CLAMP ON TURBO COOLANT TUBE NOT RELEASED, COOLANT STAND PIPE NOT BOLTED, ENGINE HARNESS TAPED BUT NOT SECURED TO ENGINE COVER, COOLANT STAND PIPE HARNESS NOT PROPERLY SECURED, BATTERY CABLE REROUTING NOT PERFORMED, FOAM PROTECTION NOT APPLIED TO COOLANT LEVEL MODULE, ACTIVE GRILL SHUTTERS NOT REMOVED AT ALL, THERMOSTAT HOUSING BOLTS LOOSE, CV BOOT RIPPED, BOLTS ON OIL DEFLECTOR NOT TIGHT TO SPECS. FORD SAYS THEY REPAIRED THE VEHICLE BUT WE TOLD THEM WE COULD NOT RISK OUR LIVES ANY MORE WITH THIS DEFECTIVE VEHICLE. ON 7/29/14 WE EXPLAINED EVERYTHING TO FORD, SENT THEM THE LIST, GOT A CASE NUMBER AND REQUESTED THAT FORD BUY BACK THE VEHICLE. ON 8/8/14 FORD DENIED OUR REQUEST. WE ARE TOO SCARED TO PICK UP THE VEHICLE. *TR
Electrical system, Engine, Jul 26, 2014
WHILE DRIVING THE ENGINE FAULT LIGHT CAME ON. THE CAR BEGAN TO LURCH WHEN CHANGING GEARS ALMOST CAUSING AN ACCIDENT. ONCE CAR TURNED OFF AND TURNED BACK ON THE FAULT CLEARED AND THE ENGINE RAN SMOOTH. TOOK THE CAR TO THE FORD STORE SAN LEANDRO (CA). LIKE THE SIMILAR COMPLAINTS ON THIS WEBSITE THEY COULD NOT FIND RECORD ON THE CAR'S COMPUTER AND COULD NOT REPLICATE THE PROBLEM. THEREFORE I GO AWAY VERY CONCERNED ABOUT MY SAFETY AND FUTURE OCCURRENCES OF THE SAME EVENT. FROM THIS WEBSITE I SEE LOTS OF COMPLAINTS. WHEN WILL FORD DO SOMETHING TO RECTIFY. HOW MANY PEOPLE ARE GOING TO HAVE TO BE INJURED OR DIE TO GET THEM WORKING ON RESOLVING THIS ISSUE? *TR