2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints: engine
1,428 reports, newest first. Show all
Electrical system, Electronic stability control (ESC), Engine, Dec 2, 2018
THIS CAR SHOWED A PROBLEM AROUND MARCH 2017 WHEN IT RANDOMLY STALLED AND DID WHILE IN PARK AT A PARKING LOT. AFTER THAT IT WOULD RUN FINE FOR MONTHS AT A TIME AND THEN I WOULD HAVE THE SAME PROBLEM OF IT STALLING OUT AND DYING WHILE PARKED OR WHEN THE CAR WAS IN PARK. I HAVE REPLACED THE BATTERY 2 TIMES IN THE LAST 2 YEARS AND SOMETHING KEEPS FRYING MY BATTERY. THE PROBLEM HAS ESCALATED IN THE LAST 6 MONTHS TO THE POINT WHERE THE CAR NOW JUST DIES WHILE DRIVING WITHOUT ANY REAL WARNING AND IS UNSAFE TO DRIVE. I TRIED TAKING IT TO A FORD DEALERSHIP AND THEY COULD NOT FIGURE IT OUT AND HAD A HARD TIME RECREATING WHAT I HAD DESCRIBED WAS HAPPENING. THEY TOLD ME TO REPLACE THE FUEL PRESSURE SENSOR, BUT IT HAD ALREADY BEEN REPLACED 2 WEEKS PRIOR TO IT GOING TO THAT DEALERSHIP. THEY BASICALLY TOLD ME TO THROW MONEY BLINDLY AT THE ENGINE TO THE TUNE OF 3K TO 4K OR TRADE IT IN ON SOMETHING ELSE. THOSE WERE THE OPTIONS GIVEN TO ME BY FORD. THE PROBLEMS DID NOT REALLY START UNTIL AFTER 80K MILES AND THE CAR IS WORSE ONCE IT HAS BEEN RUNNING FOR A LITTLE WHILE, GETS WORSE WHEN YOU RUN THE HEATER AND GAME OVER IF THE AC OR DEFROST ARE ON. MY MPG ARE HORRIBLE BUT I DONT EVEN KNOW FOR SURE BECAUSE I WILL LOOK AT THE GAS GAUGE TURN THE CAR OFF AND WHEN I COME BACK FROM LETTING IT SIT THE AMOUNT OF FUEL SHOWING HAS GONE BACK UP CONSIDERABLY. ALSO MY MILS TO EMPTY RANDOMLY WENT FROM THE GAS LIGHT TURNING ON AT 30 MILES TO EMPTY TO 50 MILES TO EMPTY. MY CAR ACTS LIKE IT HAS A TRAUMATIC BRAIN INJURY AND ONE MOMENT IT SEEMS OK AND THE NEXT IS ALL OVER THE PLACE. WE CANT EVEN DRIVE IT ANYMORE BECAUSE IT IS TOO DANGEROUS AND UNPREDICTABLE.
Engine, Dec 2, 2018
VEHICLE HAS STALLED MANY TIMES WHEN FIRST PROCEEDING INTO TRAFFIC AFTER A COLD START OR HAS EVEN STALLED AFTER COLD START BEFORE PROCEEDING(WHILE PARKED). VEHICLE HAS BEEN TAKEN TO A FORD DEALERSHIP FOR SERVICE. THEY DID NOT FIX THE ISSUE DUE TO THE FACT THAT THERE WAS NO CHECK ENGINE LIGHT SHOWING AND THEY COULD NOT RECREATE THE PROBLEM.
Engine, Nov 29, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO MOVE. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE NORMALLY. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIO CHEVROLET (6919 I-35, DILLEY, TX 78017, (830) 469-1209) WHERE IT WAS DIAGNOSED THAT COOLANT WAS NEEDED. THE DEALER PRINTED FAILURE CODE NUMBER: P26B700 REGARDING THE COOLANT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE SAME THING AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Engine, Nov 26, 2018
ENGINE SHUTS DOWN IN TRAFFIC DUE TO ENGINE COOLANT WARNING, CAR HAS HISTORY OF THIS REPAIR STARTING IN 2012, 2014 AND 2015 RECALL REPAIR, SEPTEMBER OF 2018, I PAID $1250 TO HAVE COOLANT SENSOR REPAIRED ONLY TO HAVE ENGINE SHUT DOWN 2 MONTHS LATER FOR SAME PROBLEM, THIS IS A SERIOUS SAFETY ISSUE SINCE ENGINE LITERALLY STARTS SHUTTING DOWN IN TRAFFIC SO QUICKLY IT IS IMPOSSIBLE TO SAFELY PULL OVER. CONTACTED FORD AND THEY CONFIRMED HISTORY OF REPAIRS AND EVEN HAD RECORD OF REPAIRS BUT DENIED RESPONSIBILITY EVEN THOUGH IT IS SAME 5 REPAIRS AND SAME PART.
Engine, Nov 24, 2018
VEHICLE SUDDENLY GOES INTO LIMP MODE AND ALMOST STALLS OUT. WARNING LIGHTS AND SOUNDS ALERT DRIVER THAT ENGINE TEMP IS DANGEROUSLY HIGH AND TO PULL OVER SAFELY. THIS HAS HAPPENED 4 TIMES IN LAST YEAR. EACH TIME IT WAS TOWED TO MECHANIC AND SOMETHING COOLANT RELATED HAS BEEN REPLACED. HOSES, THERMOSTAT, SENSORS, COOLANT SOLENOID. ONCE AGAIN HERE WE ARE AND IT HAS HAPPENED AGAIN. I HAD TO TRY AND SAFELY PULL OFF THE ROAD WITH NO POWER AND HESITATION ON A 65MPH HIGHWAY.
Engine, Nov 23, 2018
INTERMITTENT CHECK ENGINE LIGHT (HAPPENS WHEN IN PARK OR WHEN DRIVING). HOOKED UP TO CODE READER AND GOT P026B7; FOUND ONLINE THAT THE THE ENGINE COOLANT BYPASS VALVE IS DEFECTIVE, BUT NOT RECALLED (TSB 13-02-15). DEALER CONFIRMS CODE AND THAT ENGINE COOLANT BYPASS VALVE IS DEFECTIVE AND SHOULD BE REPLACED BUT REFERENCED TSB 16-0052. THE DEALER CLAIMS IT ISN'T COVERED UNDER ANY FORM OF WARRANTY/RECALL
Engine, Nov 21, 2018
WHILE DRIVING LOW COOLANT LIGHT CAME ON FOLLOWED BY ENGINE OVER HEATING WARNING, TO SHUT DOWN WHEN SAFE TO DO SO. THIS HAPPEN TWICE. EACH TIME COMPLETE LOSS OF POWER. I WAS INFORMED BY FORD MECHANIC LOSS OF POWER IS FORDS WAY OF NOT DAMAGING ENGINE. HIGHWAY DRIVING IS A SURELY A LIFE & DEATH SITUATION. FIRST TIME ISSUE ON CITY STREET SEPTEMBER 14 2015. REPAIR REPLACE WATER PUMP. SECOND TIME ON HIGHWAY NOVEMBER 19, 2018. SECOND REPAIR PENDING. BIG CONCERN IS TOTAL LOSS OF POWER TO SAVE AN ENGINE WITH LITTLE CONCERN FOR PEOPLE. SOMETHING SERIOUSLY WRONG WITH THIS THINKING. ANOTHER ON GOING ISSUE IS VEHICLE HESITATE WHEN ACCELERATING FROM STOP POSITION OR WHILE MOVING. ALWAYS HAVE TO BE SURE THERE IS PLENTY OF SPACE, NEVER KNOW WHEN IT WILL HAPPEN.
Engine, Nov 20, 2018
COOLANT LOW LIGHT AND ENGINE WILL SHUT DOWN. HAVE TO ADD COOLANT ABOUT EVERY 6 WEEKS OR THIS WILL HAPPEN. I'M A FEMALE COLLEGE STUDENT AND THIS SHOULDN'T BE HAPPENING!! HAS BEEN DOING THIS FOR ABOUT 18 MONTHS. HAVE TAKEN TWICE TO FORD TO HAVE FIXED AND THEY REPLACED A SENSOR ONCE I KNOW DON'T THINK THEY DID ANYTHING THE FIRST TIME I TOOK IT. SINCE IT ONLY DOES THIS ABOUT EVERY 6 WEEKS I GUESS THEY AREN'T GOING TO DO ANYTHING ABOUT IT. THANKS (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Engine, Nov 19, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE COOLANT AND TEMPERATURE WARNING INDICATORS KEPT INTERMITTENTLY FLASHING. THE CONTACT REFILLED THE COOLANT FLUID AND THE WARNING INDICATORS WENT OFF. AS THE FAILURE PROGRESSED, THE VEHICLE HESITATED, THERE WAS A LOSS OF POWER, AN ABNORMAL NOISE WAS HEARD, AND THE TEMPERATURE HIGH WARNING INDICATOR ILLUMINATED. THE CONTACT MADE AN APPOINTMENT WITH MAXWELL FORD (512-916-2661, 5000 S IH 35 FRONTAGE RD, AUSTIN, TX 78745) ON NOVEMBER 19, 2018 TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. *TT CONSUMER STATED THERE WERE SIGNS OF ENGINE OVERHEATING. THE ENGINE COOLANT HAS BEEN ISSUE SINCE PURCHASING THE VEHICLE.*JB
Engine, Nov 19, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WHILE DRIVING VARIOUS SPEEDS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Engine, Fuel/propulsion system, Nov 17, 2018
I CAME TO A STOP AT SIGN. THE ENGINE STALLED. I PUT IT IN PARK AND RESTARTED THE ENGINE. IT TOOK AN EXTRA AMOUNT OF TIME TO START BUT DID RESTART. I THEN PROCEEDED TO TURN ONTO A BUSY ROAD. UPON ACCELERATION THE VEHICLE HESITATED AND WOULD NOT ACCELERATE OR RESPOND TO THROTTLE INPUT. I WAS ABLE TO PULL TO THE SIDE OF ROAD AND NARROWLY AVOID AN ACCIDENT. THE CHECK ENGINE LIGHT DID NOT ILLUMINATE NOR ARE THERE ANY OBD CODES. DOING A LITTLE RESEARCH, I HAVE NOTICED THAT THERE ARE OTHER YEAR MAKE AND MODELS THAT ARE HAVING THE SAME ISSUE. I URGE YOU TO RECTIFY THIS SITUATION WITH FORD. THIS IS NOT ONLY A DANGER TO ME AND MY FAMILY BUT ALSO TO OTHER DRIVERS ON THE ROAD.
Engine, Nov 17, 2018
I BOUGHT MY FORD ESCAPE 2013 IN MARCH 2016 AS USED CAR. FROM THE BEGINNING I HAVE PROBLEMS WITH ENGINE COOLANT. COOLANT JUST DISAPPEARS. I WENT TO THE MECHANIC AND HE SAID THAT HEATER HOSES HAVE TO BE REPLACED. I DID IT. BUT STILL I HAVE TO ADD COOLANT BECAUSE IT EVAPORATES SOMEHOW. NOBODY KNOWS HOW TO FIX IT AND WHAT IS WRONG, BECAUSE IT LOOKS THAT COOLING SYSTEM IS OK, BUT IS NOT. I'M AFRAID TO TRAVEL LONG DISTANCES BECAUSE OF THIS PROBLEM.
Engine, Fuel/propulsion system, Nov 15, 2018
SINCE PURCHASING THIS FORD ESCAPE SEL 1.6L, I'VE HAD REPEATED ISSUES WITH COOLANT LOSS. EVERY TIME I'VE FLAGGED IT TO THE DEALER, THEY BRUSH ME OFF AND HAVE FILLED UP THE COOLANT, SAYING THEY CAN'T SOURCE THE ISSUE. I'VE BEEN CONCERNED THAT I'VE HAD A CRACKED CYLINDER HEAD EVER SINCE THE 13S12 RECALL IN 2014. IN RECENT YEARS, THE COOLANT LOSS ISSUE HAD ACCELERATED DRAMATICALLY. IT IS UNPREDICTABLE. AND WHEN IT HAPPENS, THE COOLANT WILL SUDDENLY GO FROM AN OK LEVEL TO SUBSTANTIALLY BELOW MINIMUM. FURTHERMORE, THE ENGINE HAS A PERSISTENT BURNING SMELL OVER THE PAST COUPLE OF YEARS. I'VE HAD TO DRIVE AROUND WITH A JUG OF COOLANT AND A PLASTIC SOLO CUP TO REFILL THE COOLANT TANK WHENEVER THE LOW COOLANT LIGHT LIGHTS UP. OVER THE PAST 2 YEARS, I'VE HAD TO REFILL THE COOLANT AT LEAST A DOZEN TIMES. OVERALL, I AM CONCERNED THIS WAS A FUNDAMENTAL FLAW FROM THE VERY BEGINNING, AND INSTEAD OF DOING THE PROPER THING AND REBUILDING/REPLACING ENGINES BACK IN 2014 WHEN THE 13S12 RECALL OCCURRED, FORD PUT A BAND-AID OVER IT AND NOW THE ISSUES ARE RE-ARISING JUST WHEN SO ALL THE VEHICLES HAVE HAD THEIR WARRANTIES LAPSE. I DO HOPE THE NHTSA FORCES FORD TO DO THE RIGHT THING HERE.
Engine, Nov 14, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,422.
Engine, Nov 13, 2018, fire
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE OPERATING THE VEHICLE, A BURNING ODOR WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. IN ADDITION, THE CHECK ENGINE AND LOW COOLANT LEVEL WARNING INDICATORS REMAINED ILLUMINATED. THE CONTACT INDICATED THAT COOLANT WAS CONSTANTLY LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT BYPASS VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 92,000.
Engine, Nov 9, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SEIZED AND THE RPMS INCREASED TO 5 RPMS. THE VEHICLE WAS TAKEN TO BILL KAY FORD (14633 S CICERO AVE, MIDLOTHIAN, IL 60445, 708-388-3000) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE DEALER MUST DUPLICATE THE FAILURE IN ORDER FOR THE VEHICLE TO BE REPAIRED. THE FAILURE MILEAGE WAS 60,000. *DT CONSUMER STATED REPORT IS INCORRECT. VEHICLE STALLED THE DAY AFTER CONSUMER PURCHASED IT ON MARCH 10TH AT 55,800 MILES. DEALERSHIP SAID IT WAS A KEY PROBLEM BUT IT WASN'T, 3 DAYS LATER THERE WAS NO POWER WHEN GAS PEDAL WAS PRESSED AND WENT INTO LIMP MODE AT 56,100 MILES. THIS HAS HAPPENED 10 TIMES. UPDATED 12/20/18*JB
Engine, Nov 6, 2018
DRIVING SUV ON A CITY STREET WHEN ENGINE BECAME OVERHEATED & SHUT OFF DUE TO A COOLANT LEAK.
Engine, Nov 6, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE ACCELERATING, THE VEHICLE BEGAN TO OVERHEAT. IF THE RPMS INCREASED TO HIGH, THE ENGINE WARNING INDICATOR WOULD ILLUMINATE FOR A FEW DAYS. THE CONTACT WOULD HAVE TO PULL OVER TO ALLOW THE VEHICLE TO COOL DOWN AND HAD TO REFILL THE ANTIFREEZE MORE OFTEN THAN NORMAL. THE DEALER (CIOCCA FORD QUAKERTOWN, 321 S. WEST BLVD, QUAKERTOWN, PA 18951, (844) 224-6525) STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Electrical system, Engine, Fuel/propulsion system, Nov 6, 2018, crash
TAKATA RECALL MY VEHICLE HAD ENDLESS ISSUES AND PROBLEMS. I WOULD DRIVE A MILE OR SO TO GAS STATION, TURN OFF CAR, GET GAS AND THEN THE CAR WOULDN'T START OR DRIVE 15 MILES, DO A JOB, 30 MINUTES LATER GET IN AND THE CAR WOULDN'T START. IT TOOK SEVERAL TIMES FOR THE VEHICLE TO TURN OVER AND THEN STAY RUNNING. I WOULD THROW IT INTO GEAR TO GET THE ENGINE RUNNING AND SOMETIMES IT'D BE FINE, OTHER TIMES IT WOULD BOG DOWN AND STALL. I GOT INTO AN ACCIDENT AND MY CAR WAS TOTALED. I HAD MECHANICS LOOK AT THE ISSUE AND THEY WOULD SAY THE O2 SENSOR, WASTEGATE SOLENOID OR EVAP LEAK. THEY WOULD NICKEL AND DIME ME WITH ALL THESE LITTLE THINGS. THE CODES WERE, P0234,P26B7 AND P0456. THEY SAID COOLANT WAS GETTING INTO THE FUEL SYSTEM AND THAT WAS CONTRIBUTING TO THE STALLING AND PROBLEMS. I HAD TO SEE A CHIROPRACTOR AFTER MY ACCIDENT DUE TO SPINAL PAIN AND DISCOMFORT. HOWEVER, IT WAS WORTH THIS GETTING RID OF THIS LEMON ONCE AND FOR ALL. IF ANYONE ELSE IS EXPERIENCING THESE PROBLEMS, POST THE FIX SO THAT IT CAN SAVE SOMEONE ELSE FROM FINANCIAL, EMOTIONAL AND PHYSICAL PAIN. I DIDN'T LET ANYONE DRIVE MY VEHICLE(WIFE/FAMILY) BECAUSE I NEVER KNEW WHEN IT WOULD STALL AND WHERE.
Engine, Nov 5, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WATER WAS LEAKING FROM THE WATER PUMP AND THE PUMP WAS LOOSE AND MAKING A LOUD NOISE. ALSO, THE VEHICLE OVERHEATED AND COULD NOT BE DRIVEN. THE VEHICLE WAS TAKEN TO TOMBALL FORD (22702 TOMBALL PKWY, TOMBALL, TX 77375, (281) 378-3160) AND THEY STATED THAT THE VEHICLE EXCEEDED THE 60,000 MILE AND EXTENDED WARRANTIES. THE DEALER ALSO MENTIONED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THEY WOULD NOT COVER THE REPAIR COST. THE MANUFACTURER ALSO STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Electrical system, Engine, Oct 31, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN INTERNAL LEAK WITHIN THE COOLANT SYSTEM WHICH WAS GOING INTO THE AREA OF THE ENGINE ASSEMBLY. THE VEHICLE HAD BEEN TAKEN TO SEVERAL DEALERS WHO HAD BEEN UNABLE TO PROVIDE A PERMANENT REMEDY AND MORE RECENTLY CROSSROADS FORD LINCOLN OF SOUTHERN PINES (1590 US-1, SOUTHERN PINES, NC 28387, 1-(910) 692-8765) WAS NOTIFIED TO DETERMINE IF THEY MAY BE ABLE TO CHECK WITH THE MANUFACTURER TO DETERMINE A SOLUTION TO PREVENT THE FAILURE. THE VEHICLE WAS NOT REPAIRED YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. *TT*JB
Engine, Oct 29, 2018
WHILE DRIVING THE VEHICLE GAVE A LOW COOLANT MESSAGE THEN SAID VEHICLE OVERHEATING AND I HAD TO PULL OVER IMMEDIATELY. IT DID NOT GIVE ME MUCH OF A CHANCE TO PULL OVER SAFELY BECAUSE OF THE LOSS OF POWER. LUCKILY I WAS JUST PULLING OUT FROM A PARKING LOT AND DROVE INTO THE NEXT LOT. THE CAR HAD BEEN PARKED AT LEAST 30 MINUTES AND COULD NOT HAVE GOTTEN TO FULL TEMP BY THE TIME THE MESSAGE CAME UP. THE CAR BEGAN TO SHAKE AND SHUDDER UNTIL I TURNED OFF THE ENGINE. I COULD THEN RESTART THE CAR AND IT WOULD IDLE AND REV UP FINE IN PARK BUT AS SOON AS I TRIED TO DRIVE IT WOULD STUMBLE AGAIN AND GIVE THE OVERHEATING MESSAGE. THIS IS THE 1.6L ECOBOOST ENGINE. IT HAS DONE THIS A COUPLE TIMES INTERMITTENTLY. I TOPPED OFF THE COOLANT AND WAS ABLE TO DRIVE THE VEHICLE HOME. I'VE READ LOTS OF SIMILAR COMPLAINTS ON THIS VEHICLE AND FEEL THIS SHOULD BE A RECALL FOR FORD TO TAKE CARE OF. IT HAS BEEN IN FOR MULTIPLE WARRANTY REPAIRS INCLUDING RECALL 13S12-S2 WHICH WAS FOR THESE OVERHEATING ISSUES. FORD KNOWS THERE IS A PROBLEM BUT FOR SOME REASON DID NOT INCLUDE THE 2013 MODEL YEAR IN THE OTHER RECALLS. HOW MANY VEHICLES NEED TO OVERHEAT AND CATCH FIRE BEFORE FORD IS HELD ACCOUNTABLE?
Engine, Oct 29, 2018
I REPORTED PREVIOUSLY AND NOW HAVE THE FULL REPORT FROM THE DEALERSHIP. WHILE DRIVING AT THE YMCA IN LIBERTY TOWNSHIP THE CAR STALLED OUT AND WOULD NOT RESTART. THE COMPUTER STATED ENGINE OVERHEATING FIND A SAFE PLACE TO PULL OVER. UPON DOING SO I HAD THE VEHICLE TOWED THE NEXT MORNING. I WAS INFORMED THAT THE CAR IS THROWING CODES THAT STATE COOLANT VALVE LEFT OPEN, ALONG WITH 4 OTHER CODES THAT WERE TRIPPED. THE FORD CUSTOMER SERVICE TOLD ME MULTIPLE TIMES THIS WAS UNRELATED TO THE PREVIOUS COOLANT SENSOR RECALL HOWEVER THE 54 PAGES OF INFORMATION AS WELL AS THE DEALERSHIP ARE STATING OTHERWISE.
Engine, Oct 26, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE OVERHEATED AND SHUT OFF. THE CONTACT STATED THAT THE HAZARD LIGHTS ILLUMINATED AND FLASHED, AND THE ENGINE OVERHEATING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO VAN HORN FORD (1000 E SUMMIT AVE, OCONOMOWOC, WI 53066, (262) 567-5574), BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TOWED TO GRIFFIN FORD (1940 E MAIN ST, WAUKESHA, WI 53186, (262) 542-5781) WHERE THEY TOPPED OFF THE FLUIDS, BUT ALSO COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER PROVIDED REFERENCE NUMBER: CAS16181232 AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 78,850.
Engine, Oct 25, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED. THE CONTACT HAD TO TURN THE IGNITION OFF AND BACK ON TO DRIVE THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER (GRESHAM FORD, 1999 POWELL BLVD, GRESHAM, OR 97080) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 127,356.