2013 Ford Escape
Problems, recalls and owner-reported issues
Engine is the leading concern among 2,754 owner complaints filed for this model year. This is the highest complaint count among 26 Escape model years with reports.
Of the 2013 reports, 50 involved a crash and 90 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
Equipment, electrical, engine block heaterJan 15, 2026
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
An electrical short circuit can increase the risk of a fire.
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Campaign 26V011000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchJun 8, 2020
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Campaign 20V331000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Latches/locks/linkages, doors, latchSep 6, 2016
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Campaign 16V643000 on NHTSA.gov
Electrical system, wiringDec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
Campaign 15V813000 on NHTSA.gov
Air bagsSep 26, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Campaign 14V597000 on NHTSA.gov
Electrical system, wiringAug 11, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began in October 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S17.
Campaign 14V495000 on NHTSA.gov
Structure, body, doorMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
A door that opens unexpectedly may result in an unrestrained occupant falling from the vehicle, increasing the risk of injury.
Ford will notify owners, and dealers will inspect and correct the mounting of the door handles, as necessary, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S03.
Campaign 14V239000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveMay 7, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Campaign 14V237000 on NHTSA.gov
Seats, front assembly, reclinerApr 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Campaign 14V164000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine subject to prior safety recall NHTSA 12V-336. In some cases, the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The misinstalled fuel line could chafe and eventually leak fuel.
A fuel leak in the presence of an ignition source may result in a fire.
Ford will notify owners and dealers will inspect the engine compartment fuel line, and if necessary, replace it, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V584000 on NHTSA.gov
EngineNov 25, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured October 5, 2011, through June 2, 2013 and equipped with 1.6L engines. The affected vehicles may experience localized overheating of the engine cylinder head which may cause cracks that could allow oil to leak.
Leaking engine oil may come into contact with a hot engine surface potentially resulting in an engine compartment fire.
Ford will notify owners, and dealers will modify the engine shielding, cooling and control systems, free of charge. An interim notice will be mailed to owners during January 2014. The recall began on April 9, 2014. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S12.
Campaign 13V583000 on NHTSA.gov
Latches/locks/linkagesMar 7, 2013
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 13V085000 on NHTSA.gov
Engine and engine coolingDec 3, 2012
This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.
If flammable engine fluids come in contact with the vehicles hot exhaust system, a vehicle fire could occur.
Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Campaign 12V551000 on NHTSA.gov
Engine and engine coolingSep 4, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through August 31, 2012, equipped with 1.6L engines. The cylinder head cup plug (freeze plug) may become dislodged resulting in significant loss of engine coolant.
As leaking engine coolant evaporates on the hot engine, the glycol may ignite causing an engine compartment fire.
Ford will notify owners, and dealers will seal the existing plug and add a secondary plug cover, free of charge. The safety recall began on September 11, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V431000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDo not drive until repairedJul 18, 2012
Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through July 11, 2012, and equipped with a 1.6L engine. These vehicles have an engine compartment fuel line which may split, resulting in a leak.
If this leak occurs in the presence of an ignition source, there is an increased risk of a fire and/or personal injury.
Ford will notify and instruct owners to stop driving their vehicles and contact a Ford or Lincoln dealer to arrange pick-up of their vehicle. Customers will be provided with a rental vehicle if needed. The dealer will replace the engine compartment fuel line, free charge. The recall began on August 10, 2012. Owners may contact Ford at 1-866-436-7332.
Campaign 12V336000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJul 6, 2012
FORD IS RECALLING CERTAIN MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM MARCH 8, 2012 THROUGH JUNE 7, 2012. DUE TO MIS-POSITIONED CARPET PADDING THE CENTER CONSOLE TRIM PANEL MAY BE PUSHED OUTBOARD OF THE INTENDED POSITION, REDUCING CLEARANCE RELATIVE TO THE PEDAL PACKAGE.
THE REDUCED CLEARANCE MAY RESULT IN THE DRIVER?S FOOT CONTACTING THE SIDE OF THE BRAKE PEDAL WHILE TRANSFERRING THE FOOT FROM THE ACCELERATOR PEDAL TO THE BRAKE PEDAL, INCREASING STOPPING DISTANCES AND THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CARPET PADDING AND LEFT-SIDE CONSOLE TRIM PANEL REPLACED WITH A NEW PANEL, FREE OF CHARGE. THE RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 12V319000 on NHTSA.gov
Representative owner complaints: engine
1,428 reports, newest first. Show all
Engine, Feb 26, 2018
THE VEHICLE IS HAVING ENGINE COOLING PROBLEMS. FIRST, THE ENGINE COOLANT DROPPED SO LOW THE AIR CONDITIONER STOPPED WORKING WHILE ON VACATION (SUMMER 2017). GOT THE COOLANT REFILLED AND THEN THE LEVEL STARTED DROPPING AGAIN. TOOK IT TO THE DEALERSHIP AND WATER PUMP WAS REPLACED (FALL 2017). NOW THE ENGINE COOLANT LIGHT IS ON AGAIN; THEY SAY IT HAS TO DO WITH HOSES CONNECTING THE COOLING SYSTEM TO THE ENGINE. THEY BELIEVE THE CAR IS NOT SAFE TO DRIVE BUT IT WILL BE 4-6 WEEKS BEFORE THEY CAN REPLACE THE HOSES. THEY WILL LET ME RENT A CAR FROM THEM (WINTER 2018).
Engine, Feb 20, 2018
I HAVE HAD THIS VEHICLE FOR 3 YEARS WITH NO ISSUES UNTIL THIS MONTH. IT FIRST STARTED WITH THE CAR LEAKING COOLANT. COME TO FIND OUT, THE ENTIRE WATER PUMP NEEDED TO BE REPLACED DUE TO A CRACK. ONCE THAT WAS REPLACED, THERE WAS STILL A LEAK IN ONE OF THE HOSES; THAT WAS REPLACED. THEN THE CAR IS STALLING. AFTER A COUPLE OF HOURS OF DIAGNOSTIC TESTING, A SENSOR HAD BURNT BECAUSE OF THE OVERHEATING FROM THE COOLANT ISSUES PREVIOUS TO THE CAR STALLING. THE SENSOR WAS FIXED AND I HAD THE CAR BACK A WEEK, AND THE CAR STARTED STALLING AGAIN, HESITATING TO ACCELERATE ON THE HIGHWAY, AND HAS A VERY ROUGH IDLE WHERE THE CAR SHAKES. I TOOK IT BACK AND NO ENGINE CODE OR FAILURES SHOWED UP ON THE COMPUTER WHEN THE CAR WOULD STALL OUT. THIS CAR STALLS IF IT IS SITTING FOR AN EXTENDED PERIOD OF TIME RUNNING, OR WHEN IT IS STARTED AND I GO TO ACCELERATE AND LEAVE A PARKING SPOT OR DRIVEWAY. THE BATTERY IS BRAND NEW, THE ALTERNATOR IS PROVIDING ENOUGH ELECTRICAL CURRENT TO POWER THE VEHICLE, THERE IS CURRENTLY NO EXPLANATION TO WHY THIS CAR IS STALLING OUT. I CALLED FORD CUSTOMER SERVICE BECAUSE THERE ARE RECALLS OUT FOR THIS MAKE, MODEL AND ENGINE TYPE, BUT THEY TOLD ME THAT BECAUSE MY VIN COMES BACK CLEAN, THERE IS NOTHING THEY CAN DO. FURTHER INTO MY RESEARCH, THERE ARE RECALLS OUT FOR THE DATE MY CAR WAS MANUFACTURED AND THE PLANT IT WAS MANUFACTURED AT BUT FORD IS NOT WILLING TO LISTEN TO MY CONCERNS/COMPLAINTS.
Engine, Feb 20, 2018
CAR STALLED WHILE DRIVING AND WILL NOT START BACK UP
Engine, Feb 13, 2018
VEHICLES LOW COOLANT LIGHT CAME ON THE VEHICLE 12/26/17. VEHICLE WAS TAKEN TO AN A NON-FORD MECHANIC AND ON 12/27 THE WATER PUMP, COOLANT BYPASS VALVES, AND GASKETS AND SEALS WERE REPLACED DUE TO A LEAK. ONE MONTH LATER, WHILE DRIVING, THE VEHICLE HAD THE WARNING COME ON FOR OVERHEATING AND THE VEHICLE BEGAN TO REDUCE SPEED. WE WERE ABLE TO GET THE VEHICLE HOME, CHECKED THE COOLANT RESERVOIR AND IT WAS LOW. I FILLED THE VEHICLE WITH COOLANT AND RETURNED TO THE MECHANIC. THIS TIME THEY FOUND A LEAK IN A HEATER CORE HOSE AND THAT WAS REPLACED. ON 2/10/18, THE WARNING LIGHT FOR LOW COOLANT CAME ON AGAIN. THE COOLANT LEVEL WAS BELOW THE MINIMUM LINE. VEHICLE WAS RETURNED TO THE MECHANIC AND THEY COULD FIND NO VISIBLE LEAKS. THEY LET THE CAR RUN FOR 15 MINUTES AND FOUND THAT THE FREEZE OUT PLUGS ON THE HEADS WERE DAMP; NO REPAIRS WERE MADE AND THEY SAID TO CONTACT FORD. I CALLED FORD ON 2/13/18 ABOUT THE ISSUES, SINCE NUMEROUS OTHER 2013 ESCAPES WERE INVOLVED IN RECALLS AND THEY SAID YOUR VEHICLE ISN'T APART OF THAT RECALL AND IT'S OUT OF WARRANTY, TO BAD. THE ISSUE HASN'T BEEN RESOLVED. IN THE PAST 2 MONTHS I'VE BEEN FILLING THE COOLANT EVERY OTHER WEEK. THE VEHICLE ONLY HAD 61,960 MILES WHEN THIS STARTED TO OCCUR.
Engine, Feb 11, 2018
FORD HAS ISSUED A SAFETY RECALL FOR THESE TYPES OF CARS BUT HAVE NOT GONE FAR ENOUGH. I HAVE TAKEN MINE TO TWO AUTO REPAIR SHOPS FOR ENGINE COOLANT LEAK AND BOTH COULD NOT FIND WHERE IT LEAKING YET I HAVE TO EVERY MONTH ADD COOLANT IT HAS THE 1.6 ECOBOOST ENGINE WHICH IS RECALLED IN SEVERAL VEHICLES BUT WHEN I CALL FORD MOTOR COMPANY THEY SAY MINE IS NOT ON THE RECALL LIST EVEN THOUGH IT IS DOING THE SAME THING THAT ALL THE OTHERS HAVE BEEN RECALL FOR. I HAVE CALL CALLED TWO FORD DEALERSHIPS AND THEY JUST SAY SORRY YOURS IS NOT INCLUDED. THIS IS A DEFAULT IN THESE ENGINES THAT FORD IS NOT WANTING TO MAKE GOOD THEY ARE JUST TRYING TO DO AS LITTLE AS THEY CAN TO GET BY. THEY SHOULD INSPECT THESE CARS AND FIX THEM AS WELL THEY SHOULD EXPAND THE RECALL INCLUDE ALL OF THESE VEHICLES. I HAVE READ ON THE INTERNET THAT I AM NOT THE ONLY ONE BEING TOLD THAT OURS IS NOT ON THE LIST I HOPE ALL OF THESE DRIVER ALSO CONTACT YOU. A GOOD VEHICLE SHOULD NOT LEAK ANTIFREEZE FORD KNOWS THAT THERE IS A PROBLEM AND SHOULD MAKE THEM ALL GOOD NOT JUST A FEW OF THEM ON THE DATE IT HAPPENED I AM PUTTING WHEN I PUT ANTIFREEZE THE FIRST TIME
Engine, Feb 8, 2018
CAR BATTERY OR ALTERNATOR LIGHT CAME ON RED LIGHT IN BOTTOM RIGHT OF CONSOLE, THEN IMMEDIATELY EXCLAMATION POINT CAME ON WITH MESSAGE ENGINE OVERHEATING STOP SAFELY. WHEN I HAD ONLY DRIVEN 1 1/2 ON A CITY STREET. THE MESSAGE CAME ON WHEN I SLOWED DOWN TO STOP AT A STOP LIGHT. I PULLED INTO A PARKING LOT AND AS SOON AS I SLOWED DOWN TO STOP STEERING WHEEL LOCKED AND IT TURNED OFF. EVEN 3 HOURS OF SITTING WHEN I TURN THE KEY TO ACCESSORY OVERHEAT LIGHT AND MESSAGE APPEARED AS WELL AS WHEN THE TOW TRUCK DROPPED IT OFF AT THE FORD DEALERSHIP. THERE IS A RECALL ON 2013 FORD ESCAPE 1.6 SE FOR THIS PROBLEM BUT THEY TELL ME MINE ISN'T PART OF THE RECALL.
Engine, Feb 8, 2018
CAR SAYS ENGINE OVERHEATING AND COMPLETELY DISABLES THE CARS ENGINE TO WHERE IT WILL STOP YOU MID DRIVING. I WAS GOING 70 MPH GOT THE WARNING AND IMMEDIATELY THE CAR DROPPED MY SPEED TO 5MPH IN THE MIDDLE OF THE HIGHWAY AND WOULD NO LONGER ACCELERATE. HAD TO DODGE AND WEAVE TO GET TO THE SIDE OF THE ROAD AND STILL WAS MID WAY IN THE MIDDLE OF THE EMERGENCY AND RIGHT LANE OF THE HIGHWAY.
Electrical system, Engine, Feb 6, 2018
1. ENGINE STANDPIPE FAULTY, WHICH CAUSES THE FORD ESCAPE SEL TO GO INTO CRAWL MODE AND THEN YOU HAVE TO STOP AND LEAVES YOU STRANDED. THE DASHBOARD ENGINE THERMOMETER READS FULLY HOT. THIS HAPPENED IN MOTION ON MY WAY TO WORK DURING WINTER IN ERIE PA, THE SNOW HEADQUARTERS. 2. BATTERY GOES DEAD INTERMITTENTLY AND LEAVES YOU STRANDED.
Electronic stability control (ESC), Engine, Visibility/wiper, Feb 1, 2018
TAKATA RECALL. THE COMPUTER SYSTEM HAS RUN IRREGULARLY SINCE PURCHASE. THE VEHICLE STALLS WHEN BEING DRIVEN AFTER THE FIRST 10 MILES OR SO ON CITY STREETS. HAVE TO PULL TO THE SIDE OF THE ROAD, TURN KEY OFF, RESTART ENGINE... MAY REQUIRE SEVERAL TIMES BEFORE THE VEHICLE CAN PROCEED.
Vehicle speed control, Engine, Feb 1, 2018
THE WATER HEATER HOSE ON MY 2013 FORD ESCAPE HAS A LEAK IN IT. I CANNOT DRIVE THE CAR UNLESS I FILL UP THE WATER CONSTANTLY WHICH IS NOT POSSIBLE WITH HOW FAR I DRIVE DAILY. IT IS PART NUMBER CV6Z-18472-S I TOOK MY CAR IN ON JANUARY 29, 2018 AND WAS TOLD THERE WERE 162 ON BACK ORDER AND I WOULD RECEIVE IT BY JANUARY 27, 2018. TODAY IS FEB 1 AND I WAS TOLD THE PART WON'T BE READY TILL MARCH 7, 2018 AND I HAVE TO JUST WAIT. NOW THERE ARE ABOUT 3200 OF THIS PART BACK ORDERED. WHY CAN I NOT DRIVE MY CAR FOR A MONTH AND A HALF? IF THERE ARE OVER 3K BACK-ORDERED WHY IS THERE NOT A RECALL?
Engine, Feb 1, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE COOLANT INDICATOR KEPT ILLUMINATING AND THE VEHICLE STALLED SEVERAL TIMES. TWO DEALERS (BURDICK FORD, 3004 EAST AVE, CENTRAL SQUARE, NY 13036, (315) 668-7102 AND ROMANO FORD, 5431 N BURDICK ST, FAYETTEVILLE, NY 13066, (315) 637-4491) WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE MORE THAN ONCE. THE FAILURE CONTINUED TO PROGRESS. THE VEHICLE WAS TAKEN TO A THIRD DEALER (BEACH FORD, 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 486-2717) FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS INCLUDED IN A WARRANTY CAMPAIGN, BUT THE STATUTE HAD EXPIRED; THEREFORE, THEY PROVIDED NO SOLUTION OTHER THAN THE CONTACT REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical system, Engine, Jan 31, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE HYBRID. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. IN ADDITION, THE TURBO BOOST DID NOT WORK ADEQUATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE WIRING HARNESS FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AUTONATION FORD NORTH CANTON (5900 WHIPPLE AVE NW, NORTH CANTON, OH 44720, (330) 238-3206) WHERE THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Engine, Jan 28, 2018
I JUST BOUGHT THIS CAR USED AFTER A WEEK OF DRIVING I SAY A CHECK ENGINE LIGHT IT WAS AN ENGINE MISFIRE ON #3 SO I BOUGHT SPARK PLUGS AND A NEW COIL, I INSTALLED IT, AND IT DROVE HOME FINE. THEN I TOOK IT TO THE DEALER FOR AN OIL CHANGE, WHO MISSED IT WAS LOW ON COOLANT, A MESSAGE CAME UP SAYING LOW COOLANT THE NEXT DAY. I THEN KEPT GOING BETWEEN LOW COOLANT AND CHECK ENGINE UNTIL WHITE SMOKE CAME OUT THE TAIL PIPE AND THE CAR STARTED CUTTING OFF. FYI BOUGHT ALL MY PARTS FROM THE DEALER SPARK PLUGS, COIL, COOLANT, AND I TRIED TO ADDRESS EVERYTHING RIGHT AWAY.
Engine, Jan 25, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE COOLANT CONSUMPTION. THE CONTACT HAD TO REFILL THE COOLANT EVERY THREE DAYS AND THE LOW COOLANT WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Engine, Jan 25, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO OVERHEAT. THE CONTACT REFERENCED AN UNKNOWN RECALL REGARDING A COOLANT LEAK AND THE POSSIBILITY OF THE ENGINE HEAD CRACKING, IF NOT REPAIRED. THE CONTACT HAD THE RECALL REPAIRED IN OCTOBER OF 2014. IN APRIL OF 2016, THE VEHICLE EXPERIENCED THE SAME FAILURE AND DROVE THE VEHICLE TO THE DEALER (GARY FORD, 1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY A HOSE THAT NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED BY THE DEALER. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE CONTINUED. THE VEHICLE WAS DRIVEN BACK TO THE DEALER A FEW MONTHS LATER WHERE IT WAS DIAGNOSED WITH AN OIL LEAK, A CRACK IN THE LONG BLOCK, AND COOLANT IN THE CYLINDER. THE CONTACT STATED THAT THIS WAS THE SAME FAILURE AS MENTIONED IN THE RECALL IN 2014, WHICH WAS SUPPOSED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT ONLY THE DEALER WOULD BE ABLE TO ASSIST DUE TO THE INFORMATION ON THEIR END STATING THAT THE RECALL HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS 35,000.
Engine, Jan 25, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE AND THE CONTACT NOTICED THAT THE COOLANT IN THE VEHICLE WAS GONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO OBSERVED THE LEAK. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V431000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Engine, Jan 24, 2018
1/20/18 -DRIVING VEHICLE TO STORE WITH HEATER ON, ENGINE LIGHT CAME ON, CAR TEMPERATURE START GOING UP AS IF IT WAS OVER HEATING, AND CAR STARTED SPUTTERING AS IF IT WAS GOING TO TURN OFF. MADE IT HOME, CHECKED COOLANT, AND COOLANT WAS FULL. DROVE CAR TO FORD DEALERSHIP, THIS IS A KNOWN ISSUE; HOWEVER, MY SPECIFIC VIN WAS NOT PART OF THE RECALL SO NOW I AM OUT OF POCKET $500. SERVICE DEPT. STATED THAT IF I DID NOT CORRECT ISSUE ASAP THEN COOLANT COULD GET ON ENGINE AND START A FIRE. PART THAT NEEDS TO BE REPLACED IS THE COOLANT BYPASS VALVE. FORD NEEDS TO EXTEND THIS RECALL TO ALL 2013 FORD ESCAPES SINCE THE ISSUE IS BIGGER THAN THEY FIRST EXPECTED.
Engine and engine cooling, Fuel/propulsion system, Jan 24, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE "COOLANT LOW SERVICE REQUIRED" AND "SERVICE ENGINE" WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE BEGAN TO STALL. THE CONTACT DROVE TO A FUEL STATION AND BOUGHT COOLANT FOR THE VEHICLE. AFTER ADDING THE COOLANT WITH THE VEHICLE PARKED FOR NO MORE THAN FIVE MINUTES, THE CONTACT STARTED THE VEHICLE. THE "COOLANT LOW SERVICE" WARNING MESSAGE WAS NO LONGER ILLUMINATED; HOWEVER, THE "SERVICE ENGINE" INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE NEXT DAY, THE CONTACT DROVE THE VEHICLE TO SAMES FORD (6001 SAN DARIO AVE, LAREDO, TX 78041) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE DEALER REPAIRED THE WATER PUMP, BUT THE FAILURE RECURRED THREE WEEKS LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CONTINUE TO WORK WITH THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER A TOTAL OF THREE TIMES TO HAVE THE WATER PUMP, COOLANT BOX, AND RADIATOR HOSE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES STILL OCCURRED. THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER TODAY. THE FAILURE MILEAGE WAS 55,000.
Engine, Jan 22, 2018
ON 9/7/17 MY CAR OVERHEATED DUE TO NO COOLANT IN TANK, THE DEALERSHIP WHERE I PURCHASED THE CAR FILLED THE COOLANT TANK AND GAVE ME AN OIL CHANGE. ON 12/29/17 CAR OVERHEATED AGAIN DUE TO NO COOLANT IN TANK AND THE CHECK ENGINE LIGHT CAME ON. I WENT TO WINNER FORD IN CHERRY HILL AND WAS INFORMED THAT THE CHECK ENGINE LIGHT WAS ON DUE TO CAR NEEDED A NEW COOLANT BYPASS SOLENOID VALVE, WHICH I PAID TO HAVE FIX. THE SERVICE DEPARTMENT STATED THEY DID A PRESSURE CHECK AND CONCLUDED THAT THE CAR WAS LEAKING ANTIFREEZE DUE TO A CRACK IN THE DEGAS BOTTLE. I PAID FOR A NEW DEGAS BOTTLE AND THE PAPERWORK STATES THE SYSTEM WAS REFILLED AND CAR IS NO LONGER LEAKING COOLANT. TWO WEEKS LATER (JAN 18TH, 2018), I START MY CAR AND THE OVERHEAT MESSAGE IS DISPLAYING, I CHECK UNDER THE HOOD AND THE COOLANT TANK IS EMPTY! NOW THE DEALERSHIP SERVICE DEPARTMENT IS STATING THE HVAC HEATER HOSE (CV6Z18472S) IS LEAKING AND THE PART IS ON BACK ORDER WITH FORD UNTIL THE END OF FEBRUARY. THIS IS UNACCEPTABLE, I CAN NOT BE WITHOUT A CAR FOR AN ENTIRE MONTH. MY CAR IS ONLY FIVE YEARS OLD, WHY ARE THE PARTS ON BACK ORDER FOR SUCH A LENGTHY TIME. IS THERE AN ISSUE WITH THESE CARS? I HAVE A RENTER CAR FROM THE DEALERSHIP, THAT FINANCIALLY I CAN'T AFFORD TO HAVE FOR A MONTH ON TOP OF PAYING $285 FOR THIS ISSUE. I NEED THIS PART TO SHIP ASAP AND I NEED TO SPEAK TO SOMEONE REGARDING HAVING THE LOANER CAR AS A COURTESY UNTIL THE PART IS DELIVERED TO THE DEALERSHIP. THE DEALERSHIP STATED THAT YOUR COMPANY WOULD HAVE TO GIVE THE OK FOR THE RENTAL COURTESY. I SPOKE TO SOMEONE AT FORD (REFERENCE #CAS-13964173) AND WAS INFORMED THAT I COULDN'T SPEAK TO A MANAGER AND BECAUSE I DIDN'T HAVE A WARRANTY I WOULD HAVE TO PAY FOR MY OWN RENTER CAR EVEN THOUGH THE ONLY REASON I NEED THE RENTAL IS DUE TO FORD NOT HAVING THE PART.
Electrical system, Engine, Jan 20, 2018
WAS DRIVING ON A COLD SNOWY DAY TEMP GAUGE WENT FROM C TO HOT IN FIVE SECONDS THEN THE CAR CHECK ENGINE LIGHT CAM ON AND CAR LIMPED AT ABOUT 5 MILES HOUR TO SIDE OF ROAD ENGINE WAS COLD . CHECKED COOLENT IT WAS 2 OZS LOW STARTED UP CALL GARAGE RAN CODES CAME UP 1299 FORD SAID THAT NORMAL IT'S OKAY TO DRIVE TOOK IT HOME EVERY FOUR DAYS HAD TO ADD COOLENT TOOK IT BACK. HAD A PART PUT ON THE COOLENT SYSTEM THREW MORE CODES HAD TO HAVE WIRING HARNESS PUT ON STILL LEAKED COOLENT ORDERED HOSE CLAMPS THROUGH FORD SUPPOSE TO BE HERE 1/19/18. NOW THEY ARE SAYING MIDDLE OF FEBURY SO STILL WITH OUT CAR.
Electrical system, Engine, Jan 20, 2018
I JUST BOUGHT A 2013 FORD ESCAPE WITH 1.6.I PURCHASED THIS ON DECEMBER 31,2017.THE SUV WAS DOING GREAT UNTIL YESTERDAY AND IT STALLED ON ME IN A PARKING LOT BUT IT STARTED RIGHT BACK UP AND RAN FINE.GOT OFF WORK HEADING HOME STOPPED GOT FOOD AND GOT BACK IN STARTED FINE.I WAS AT INTERSECTION AT LIGHT AND WITHOUT WARNING IT LOST POWER SHUTTER AND THEN DIED.IT STARTED RIGHT BACK BUT LIGHT HAD CHANGED AS I WAITED IT START LOSING POWER AGAIN I JUMPED INTO TURNING LANE AND AS I TURNED IT DIED AGAIN.IT DID THIS 6 MORE TIMES AND IT FINALLY STAYED RUNNING TO GET HOME.I HAVE ONLY HAD THIS ESCAPE TWO WEEKS AND NOW SEEING ALL THESE PROBLEMS I JUST WANT THIS CORRECTED CAUSE I ALMOST GOT HIT IN THE BACK DUE TO THIS STALLING.FORD NEEDS TO TAKE CARE OF THIS
Engine, Jan 19, 2018
STALLING RISK / ENGINE OVERHEATING /FIRE - OUR 2013 FORD ESCAPE IS CURRENTLY "GROUNDED" PER THE DEALERSHIP BECAUSE THE PART WE NEED TO REPAIR IT IS NOT AVAILABLE INDEFINITELY. IT IS CURRENTLY BACK ORDERED INDEFINITELY DUE TO A RECALL OF OTHER 2013 FORD ESCAPES (SAFETY RECALL 12S41) THAT ARE EXPERIENCING THE SAME ISSUE BUT WE ARE BEING TOLD THAT OUR VEHICLE IS NOT BEING COVERED BECAUSE OF THE VIN & DATE OF ASSEMBLY YET IT IS EXPERIENCING THE SAME ISSUE AS OTHER 2014 FORD ESCAPES. MY 17 YEAR OLD SON WAS DRIVING THE VEHICLE WHEN IT POWERED DOWN AND STARTED TO OVERHEAT. THE PART IN QUESTION IS 7M5Z12A648B SENDER-ASY. I AM IRATE TO THINK THAT THIS IS A KNOWN PROBLEM AND FORD IS NOT COVERING THIS UNDER A RECALL JUST BECAUSE OF THE DATE AND LOCATION OUR VEHICLE WAS ASSEMBLED DOES NOT MATCH THE CURRENT RECALL. IF MY 17 YEAR OLD SON WAS HURT OR KILLED THEN THEY WOULD HAVE TO STEP UP TO THE ISSUE. I NEED HELP ASAP. THIS IS A SAFETY HAZARD AND I AM PAYING FOR IT! DO WE NEED SOMEONE TO BE KILLED TO IDENTIFY THIS AS AN ISSUE!
Engine, Jan 19, 2018
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT ENGINE COOLANT CONSTANTLY HAD TO BE ADDED TO THE COOLANT RESERVOIR EVERY TEN DAYS. THE CONTACT STATED THAT THERE WAS NO VISIBLE EVIDENCE OF A COOLANT LEAK ON THE GROUND UNDER THE VEHICLE OR ANY ODOR OF BURNING COOLANT. THE "ENGINE COOLANT LOW SERVICE REQUIRED" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER (ATCHINSON FORD, 9800 BELLEVILLE RD, BELLEVILLE, MI 48111). THE DEALER REPLACED THE COOLANT, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT NOTHING COULD BE DONE SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER ASKED THE CONTACT TO CALL NHTSA. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. *TR
Electrical system, Engine, Jan 18, 2018
IN REFERENCE TO RECALL NUMBER 13S12 BACK IN 2013 WITH 2013 FORD ESCAPES LOW COOLANT SENSOR. MY FORD ESCAPE WAS "FIXED" PER THIS RECALL 6/3/14 BY BOMRITTO FORD IN HAZLEWOOD MO. 3 1/2 YEARS LATER THE EXSACT PART USED TO FIXED THE ORIGINAL RECALL HAS NOW BECOME FAULTY AND CAUSED MY VEHCILE TO GO INTO LIMP MODE. FORD IS REFUSING TO REPLACE THIS PART AND SAYING IT IS THE CUSTOMER RESPONSIBILITY FOR US TO REPLACE A PART THAT WAS FAULTY ORIGINALLY AND 3 1/2 YEARS LATER FAULTY AGAIN. I HAVE ALREADY REPLACED MY VEHICLES TRANSMISSION AND COMPUTER MODULE IN THE PAST YEAR AND SPENT OVER 3 GRAND IN REPLACEMENT AND LABOR AND THIS IS PUTTING ME OVER THE EDGE. THIS COMPANY DOES NOT REPLACE THEIR FAULTY PARTS EVEN THOUGH THEY STAND BEHIND THEM. HOW AM I SUPPOSED TO BELIEVE THESE PARTS WERE VALIDLY REPLACED AND ARE NOT MADE TO LAST. THE ENGINE CODES THAT WE ARE GETTING ARE CAUSED FROM THE RECALL KIT THAT WAS USED TO REPLACE THE FAULTY PRODUCT ORIGINALLY. THIS KIT COSTS 759 TO THE CONSUMER AND THAT DOES NOT INCLUDE LABOR. FORD REFUSES TO SELL THE PARTS TO FIX THE PROBLEM AND MAKES THE CUSTOMER PURCHASE THE ENTIRE KIT. THIS ISSUE NEEDS TO BE HANDLED PROPERLY BECAUSE INNOCENT CUSTOMERS ARE BEING TAKEN ADVANTAGE OF. MY VEHICLE ONLY HAS 100K MILES AND I HAVE ALREADY REPLACED THE TRANSMISSION WHICH WAS 2700! NOW THIS, WHICH WAS A RECALL 4 YEARS AGO. THE ISSUE BEGAN ON 1/16/2018 OUT OF NOWHERE. NO WARNING, NO LIGHT I WAS DRIVING ON A BUSY ROAD AND MY CAR WENT INTO OVERHEAT MODE AND I WAS TOLD BY THE COMPUTER SCREEN TO STOP MY VEHICLE IMMEDIATELY WHICH I DID. I THEN HAD TO HAVE THE CAR TOWED TO A TRUSTED MECHANIC THAT WAS ABLE TO DIAGNOSE THE VEHICLE DIRECTLY TO THE RECALL FROM 2013 AS THE SAME EXACT ISSUE THESE FORD'S WERE HAVING IN 2013 WHICH IS A FIRE HAZARD. FORD DID NOT HANDLE THIS PROPERLY, I WAS HUNG UP ON MULTIPLE TIMES, I WAS IGNORED.
Engine, Jan 18, 2018
I HAVE BEEN SMELLING A BURNING SMELL WHEN I RUN MY A/C AND THEN A MONTH LATER IT FROZE UP WHILE DRIVING TO KANSAS. THEN WINTER TIME CAME AND NOW MY HEATER IS NOT HEATING PROPERLY. WELL I TOOK IT TO ONE OF THE FORD DEALERSHIPS AND THEY SAID IT WAS FINE EVEN THOUGH THEY CLEANED UP COOLANT. I WAS ALSO SMELLING COOLANT IN MY GARAGE AND UNDER MY HOOD OF MY ESCAPE. SO TODAY I TOOK IT TO ANOTHER FORD DEALERSHIP AND THEY SAID THE HEATER HOSE IS BROKE. AND IT'S ON BACK ORDER. I COULD OF LOST MY CAR DUE TO NEGLIGENCE. THERE HAS BEEN A LOT OF RECALLS/WORK ALREADY ON THE COOLING SYSTEM IN IT. THERE NEEDS TO BE A RECALL ON THESE CARS. IT'S NOT SAFE. IT SENDS UP RED FLAGS SINCE THE PART IS ON BACK ORDER.